258 Windows Os Jobs - Page 7

International Technical Voice Support Any graduate with min 1 yr exp in Technical Support/Service Desk Skills Required-MS Exchange/Windows Troubleshooting/O365 CTC- Upto 4 LPA WFO-5 days working Night shifts Immediate Joiner Location -Hyderabad

Exp - Min 1 yr in Technical support ( International voice) Gaming support exp is must Location: Hyderabad CTC: Up to 6LPA Notice - Immediate Joiners WFO Shift: 24x7 US Rotational Night Shift (5 Days Working) Contact - 8905115503 (Divyanshi) Perks and benefits 2 way cab Incentives & Night shift allowances

We are looking forward to hire Jenkins Professionals in the following areas : : Job Title: Senior DevOps Engineer Job Type: Full-time We are seeking an experienced DevOps Engineer to join our dynamic team. The ideal candidate will have a strong background in software development and system administration, with a passion for automation and continuous improvement. You will play a key role in designing, implementing, and maintaining our CI/CD pipelines, ensuring high availability and performance of our applications. Key Responsibilities CI/CD Pipeline Management: Design, implement, and maintain CI/CD Jenkins pipelines to automate software delivery processes. Ansible: Be familiar with Ansible (creation of playbooks/roles). Know the best practices. Containerization and Orchestration: Define, deploy and maintain docker images --> Be familiar with Docker best practices, know how to create a Dockerfile, use Docker Compose, and be comfortable with Linux. Optional: Monitoring and Logging: Implement monitoring solutions using tools like Prometheus, Grafana, and ELK Stack to ensure system health and performance. Collaboration: Work closely with fellow Developers, Product Owner, Architects, Shared Services and operations teams to enhance collaboration and streamline workflows. Security Best Practices: Implement security measures and best practices in the CI/CD pipeline and cloud infrastructure. Troubleshooting and Support: Provide support for systems, troubleshoot issues, and implement solutions to improve system reliability. Documentation: Follow defined guidance, maintain clear and detailed documentation of processes, configurations, and systems. Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 7+ years of experience in a DevOps or similar role.. Knowledge in deployment and configuration tools (Ansible). Experience with CI/CD tools (Jenkins, SonarQube, Artifactory ). High Proficiency with containerization technologies (Docker). Good Knowledge on Linux and Windows OS Strong understanding of networking, security, and system administration. Excellent problem-solving skills and the ability to work in a fast-paced environment. Proficiency in scripting languages such as Groovy and Bash Knowledge of Java, Spring Boot, React JS, JavaScript, Typescript, CSS, HTML Good knowledge of testing (Manual and Automation), frameworks and tools used. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Experience on Windows/UNIX/Linux/RHEL etc. Handling Leased Line/ MPLS WAN. Sufficient knowledge of running Network Monitoring Tool. Experience in Active Directory and Group Policy. Should also be familiar with system hardware, SAN/NAS System. Required Candidate profile Experience for storing and retrieving of data, maintain servers, machines, printers. Experience in resolving the real time requests raised by users as per SLA. Good experience in PAAS, SAAS and IAAS.

Required Skills Technology | Configuration, Release, Version Control|Jenkins Technology | (Operating) System Administration|Unix Administration Technology | Cloud Platforms, Administration | Microsoft Azure Technology | Operating System Shells|Windows PowerShell Technology | Configuration, Release, Version Control|Git Technology | Configuration, Release, Version Control|Ansible Technology | Container Technologies|Cluster Management and Deployment Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | CJE / CI Associate / AZ-400 Delivery Skills : 1. Candidate shall have at least 4-5 years of experience working with DevOps tools and running CI/CD pipelines on Cloud or on-prem environments. 2. Good understanding of Continuous Integration/Continuous Delivery (CICD) 3. Exposure to Azure DevOps (Boards, Pipelines, Repos, Artifacts, Test Plans, etc.) and related Azure services such as ARM templates, IAM, Keyvault, etc. 4. Responsible for the setup, maintenance and ongoing development of continuous build and integration of Infrastructure 5. Experience with writing/modifying Ansible Infrastructure-as-a-Code playbooks and deploying large-scale infrastructure. 6. Experience with DevOps tools stack such as Jenkins, GIT, Maven and SonarQube 7. Strong hands-on experience with Azure Cloud platform services, along with provisioning and orchestration with Azure Deployment Manager/Terraform 8. Strong experience with writing scripts using any one of the scripting languages (Shell script/Powershell/Perl/Python) 9. Working knowledge of working with containerized environments (Kubernetes/Docker) 10. Working knowledge of Linux and Windows OS internals, Web Server, SSL certification, HTTP, TCP, SFTP 11. Engineer and automate platform solutions to meet and exceed expectations of customers 12. Handle escalations from L2 team members and provide necessary support 13. Proactively evolve and apply DevSecOps methodologies, standards and leading practices 14. Ensure re-use through consumption and expansion of shared platform technology assets

Essential Qualifications : Any Graduate, preferably bachelors degree in Computer Science or information technology. Working Experience of 1-2 Years Proven work experience as IT Support Executive/Front Desk Support Preferred Key Skill /Qualifications : Troubleshooting of IT equipment, Operating Systems, Network issues etc. Microsoft 365 & Office 365 administration Analytical skills to measure SLAs Good documentation and presentation skill Team management Knowledge of ITSM processes Essential Experience : Work Experience as IT support Executive/ Front Desk Executive, Troubleshooting of Windows OS, Network Management, Mobile Device Management and O365 administration, Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals Knowledge of popular software applications and remote connection systems Troubleshoot and solve complex hardware and software issues Excellent interpersonal skills Good written and verbal communication skills Good Analytical skills, monitor and manage SLAs Good documentation skills Excel, Word, Power Point Providing User Training and Support Ability to travel and work after hours when necessary Good Email communication and Vendor communication Hindi & English Language: R/W/S must Key Roles/Responsibilities: Manage a team of Karuna Fellows Providing a high level of service to stakeholders and adhere to our strict SLAs for response and restoration times, Understanding of change and release management Microsoft 365, Office 365 administration Contacting end users and asking appropriate questions to know the nature of the problem Troubleshooting hardware and software issues with remote session Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Excellent analytical and problem-solving skills, troubleshooting of networking and connection issues. Advising on software or hardware upgrades. Providing training on computer operation and management. Planning of knowledge sharing sessions with the team Coordinating with System vendors for resolving any hardware issues Responsible for driving all technical and functional issues in IT Helpdesk towards closure To assist with the support of internal applications and IT Infrastructure Package install, upgrades in different environments. Deployment of patches in multiple environments and tracking the same. Ensuring that client systems are fully operational, and any loss of service is restored in a timely and efficient manner Problem determination, workaround resolution, root cause analysis, major incident management Ensure that solution and application support documentation is maintained to the highest quality and accuracy Ability to work both independently and as part of a team Flexibility - responsibilities may require occasional evening and weekend work

IT Service Desk 1+ yr exp in international semi-voice tech support Windows & MS tools troubleshooting must location- Hyderabad Shifts- US 24/7 CTC up to 6 LPA + incentives Grad only, immediate joiners Email: amanghrs40@gmail.com Call: +91-8306474104

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. IT and Software Engineer About Applied Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future. Our Team YTG group is a business unit within Applied Materials which develops, builds and ships test systems for the display and packaging industry. Those systems are based on high-speed scanning electron beam microscopes. With those microscopes and our self-developed electronics, we detect signals and images for further processing. Thus we perform complex data analysis and image processing algorithms to detect defects on memories and processors chips. The software team is responsible to control the electron beam, acquire and process those data and images. Your Opportunity Grow and enrich the existing team with the goal to build up a second software team in India which works together with the engineering teams in Germany. Roles and Responsibility Build up and develop IT infrastructure for our testing systems based on Linux platform. Including heterogenous platforms and components such as real-time computer systems, sensor systems, network switches and components. Generate operating system images which are to be installed on those systems. Handle licensing requirements for internal and external customer. Background knowledge in C/C++ environment including build tools which are to be installed and running on those computer systems. Documentation within Office tools. Our Ideal Candidate At least 2+ years of experience in the Linux operating system, how to setup and maintain such systems. Some experience in C / C++ and build mechanism. Understanding of SW development cycle, from requirements to testing, integration, documentation and delivery. Good interpersonal and communication skills. Good system vision and understanding. Qualifications BTech / MTech in Electronics / Computer Science or related stream with over all experience of 2 - 5 years of relevant work experience Additional Qualifications: Experience with Qt framework Experience with real time embedded OS Experience in multi processors systems Employment experience in a global company Experience in development under Linux and Windows OS Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

We are looking for a Test Automation Leader for STAR team with strong Core Java and BDD expertise. Work Experience Job Description In this role you will: Be developing functional and automated tests and test harnesses application for application under test. Strategizing and executing End to End System verification Testing Work with the software developers to implement integration and verification automation at all levels of the software stack and system. Authoring and reviewing functional and automated tests and test harnesses application and System under test Review verification results looking for compliance to our quality management system. Be profiling performance/load testing tools, and drive testability and diagnostic ability into the product. Partner with and provide direction to fellow team members to diagnose bugs/defects and formulate solutions Review verification results looking for compliance to our quality management system. Technical Expertise: Strong Experience in BDD, Data driven and Hybrid automation frameworks (preferably cucumber JBehave) Experience in automation development using Selenium, Squish and Core Java Strong Experience to programmatically test products; measure test coverage; develop best automation, profiling, and performance/load testing tools; and drive testability and diagnostic ability into the product. Basic knowledge of Ubuntu, Linux and Windows OS knowledge Basic knowledge on Network protocols Knowledge of bugs/defects life cycle. Knowledge of HP ALM or equivalent product life cycle management tools Basic Qualifications: Bachelor degree in computer science or in STEMMajors (Science, Technology, Engineering and Math). A minimum of 10+ years of experience in developing automated tests for products through testing and verification activities. Desired Characteristics: Quality Specific Goals: Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. Complete all planned Quality Compliance training within the defined deadlines.

The Service Desk Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they will answer questions via phone and electronic mail related to the use of supported software and hardware systems. They will escalate to L2 and L3 as appropriate. Additional responsibilities to include: Provide technical support by phone to customers relating to effective use of technologies including computer, mobility, voice, network connectivity, and various software applications. Thoroughly document all work completed into the appropriate call-tracking and incident management systems. Routinely utilize and contribute to the knowledgebase and actively promotes utilization to both internal and external customers. Ensure appropriate and accurate escalation of incidents that require resolution by other IT groups beyond the Service Desk. Assist in the on-boarding and training of new employees. Other duties as assigned E DUCATION Associate degree in information systems, Business, or related field, or equivalent experience. T ECHNICAL S KILLS Computer hardware components, systems, and peripherals Basic computer software applications including MS Office products, email, Internet access, and multimedia technology Knowledgeable with LAN or WAN networking Working knowledge of Windows OS S PECIAL R EQUIREMENTS S PECIFIC T O J OB Passion for and responsibility to the customer Personal and corporate integrity Friendly presence, helpful attitude, and self-motivated with demonstrated interpersonal skills Good organizational and problem-solving skills Ability to multitask Ability to work in a highly collaborative environment Ability to work a flexible schedule including overtime as required E XPERIENCE PC support background and experience working in a call center / phone support environment. empowering you to balance life's demands, while also maintaining your ability to serve clients.

Technical Support International Semi-Voice Min 1Yr Exp Into Technical Support International Voice Must Have -Troublshooting Exp On Windows OS, Dual chat Up to 4LPA WFO US Shift 5 Days Working Virtual Interview Hyderabad Share cv - 9257669383(Harsha) Perks and benefits Incentives Allowances Both way cab's

Min 1 Yr International Semi Voice Exp into Technical support Loc- Hyderabad Skills - Windows OS / Microsoft Products / Gaming Support 5 Days Working | WFO CTC Up to 6 LPA | 45K In Hand + Perks 24x7 US Shifts HR Mayur - 7357769199

IT Admin Trainee Mumbai ELIGIBILITY CRITERIA We are looking for fresh IT graduates from any stream who come up with excellent communication skills have a high academic record and possess good logical thinking ability Shift timing during training 11 AM -8 PM (4 Days WFO), post training 6 PM - 3 AM (WFH) LOCATION Mumbai EXPERIENCE 0 - 1 Year FUNCTIONAL AREA Software Development Roles & Responsibilities Provide first-level support for hardware issues including desktops, laptops, printers, and peripheral devices. Assist with installation, configuration, and troubleshooting of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) and other software s. Help with device setup, software installations, and network connectivity issues. Maintain and update IT asset inventory and user documentation. Assist in onboarding/offboarding processes for employees (device setup, account creation, etc.). Escalate unresolved issues to senior IT staff or vendors when necessary. Primary Skills Basic knowledge of computer hardware and peripherals. Familiarity with Microsoft 365 apps and cloud services. Understanding of Windows OS and basic troubleshooting steps. Strong communication and interpersonal skills. Ability to work both independently and in a team. Eagerness to learn new technologies and take initiative. Secondary Skills Performance Driven. Innovative. Attention to Detail.

As passionate about our people as we are about our mission. What We re All About : Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our Circle of Awesomeness award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Job Description Q2 is seeking an Intermediate Application Support Analyst to handle inbound calls from external customers seeking technical support for the Q2 Solution. This is a technical support role that requires mid-sized application troubleshooting and support as well as a customer centric personality. Qualified candidates must have experience with phone-based application support, strong communication and organization skills, and must pay close attention to detail. Familiarity with Windows OS/Server troubleshooting is preferable. RESPONSIBILITIES: Provide first-line telephone technical support for the Q2 Solution Troubleshoot/resolve basic customer problems Answer phone calls in a high-paced environment within acceptable service levels Accurately record cases, including customer comments, proper categorization, and fully document issues for quick resolution without requiring additional contact with the customer to obtain basic details Accurately establish and record case priority De-escalate customer concerns and provide resolution Use available tools, procedures, instructions, and documents to resolve technical problems Maintain in-depth knowledge of Q2 Solution usage to answer how to questions and provide step-by-step instructions to customers Thoroughly document all research/conversations utilizing a case tracking system Provide regular updates to customers regarding ongoing troubleshooting and resolution efforts Manage an individual open case queue, while being assigned new cases on a daily basis May receive escalated cases and tasks from customers or management, and must prioritize accordingly Escalate unresolved problems to the appropriate resources and departments in accordance with published guidelines Develop and maintain effective relationships with customers Follow internal change control process to implement any required product modifications Occasionally assist with testing emergency product fixes received from Product Development, as needed Often make data or configuration edits in a production environment, requiring extreme care and attention to detail Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to. Participate in shift rotati on covering 24x7 and on call support coverage for all issues Communicate customer status, concerns, and issues to the Operations Management as needed Work closely with employees in other functions, such as implementations and development Working the US business hours (India night-time is a must ask) EXPERIENCE AND KNOWLEDGE: Typically requires a Bachelors degree in (relevant degree) or equivalent experience and 2-4 years of related experience; or an advanced degree without experience Intermediate level on SQL skills Understanding of remote tools and basic networking required Previous enterprise/mid-sized software support or delivery experience preferred Excellent communication and organizational skills required Ability to quickly learn new technologies and programs Previous customer service experience preferred; Must have ability to provide assistance to customers in a respectful, helpful manner Knowledge of Banking practices is helpful Some troubleshooting experience preferred This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - You Earned it

Hi, Greetings from CES LTD: Website Link : https://www.cesltd.com SMART IT Solutions | Scalable, Secure, and Future-Ready | CES Ltd CES delivers SMART-driven solutions. Support enterprise growth, modernize IT infrastructure, automate workflows, reinforce cybersecurity, and transform business efficiency www.cesltd.com Headquarted AT : Chicago ( Illinois ) Certified AS : CMMI Level 5 Organisation Position : Senior Help Desk Engineer User Support Respond to support tickets, calls, and emails in a timely and professional manner Provide technical assistance for Windows and macOS platforms Resolve software, hardware, printer, and network issues Guide users through troubleshooting steps or remote desktop sessions Document support activities and resolutions in the ticketing system Systems and Tools Support VPN and remote access configurations Assist with onboarding/offboarding of users, including account setup and deactivation Maintain and manage inventory of IT assets Escalation and Coordination Escalate unresolved or high-impact issues to Tier 2/3 support or appropriate teams Work with other departments to address cross-functional technical problems Track and follow up on open issues to ensure closur Regards, Kanchana CES LTD!

Role & responsibilities Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role Hands-on experience with Windows environments Working knowledge of office products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Basic knowledge for SQL server installation, MS TEAMS, OUTLOOK, and proxy related issues. Preferred candidate profile Minimum 3.5 years of experience in similar field. This position will be on third party payroll. Basic hardware course or any certificate holder in IT field. Candidates having fluent communication and ready for off role those should only apply.

• Monitoring and maintaining network devise, Laptop’s, desktop’s and workstations of Ubuntu, Windows and MacOS operating systems. • The installation, configuration and upgrade of new hardware and software in support of the company's goals.

Minimum 1 year of experience in IT Administration or Technical Support Good knowledge of Excel (formulas, data analysis, formatting) Familiarity with Windows OS , basic networking , and hardware setup Strong communication skills in English (spoken and written) Ability to work independently and resolve issues efficiently

Proficiency in programming languages such as Python, JavaScript MySQL, PostgreSQL Front-end technologies - HTML5, CSS3, JavaScript, React, Django REST concepts with REST APIs Windows and Linux OS CI/CD tools (e.g., Jenkins, GitLab CI, Git, GitHub).

locationsBangalore, Indiaposted onPosted 2 Days Ago job requisition id29822 FICO (NYSEFICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity Join our Cyber Security Engineering team where youll play a critical role in managing and securing our infrastructure. In this hands-on position, you'll work on IAM, database security, and cloud environments, ensuring our systems remain secure and compliant. This role provides the opportunity to collaborate with experts across multiple domains, helping you build a deep understanding of security architectures in hybrid environments. Director, Cyber Security. What Youll Contribute Manage, maintain, and optimize security and audit infrastructure, including application and database servers. Oversee security, reporting, and auditing of Active Directory (AD) and Entra ID to ensure proper access controls and identity management. Administer AWS Key Management Services (KMS) for encryption key lifecycle management to protect critical data within AWS environments. Implement and manage database security controls, audits, and encryption to safeguard sensitive data. Support security operations by responding to incidents, investigating threats, and remediating risks. Collaborate on security audits, compliance initiatives, and risk assessments to meet regulatory standards. Maintain thorough documentation of security configurations, incidents, and remediation actions, and provide regular reports on security metrics. What Were Seeking Bachelor's degree in Computer Science, Cyber Security, Information Technology, or a related field. Relevant security certifications like CEH or AWS Certified Security are a plus. 6+ years of experience in a Cyber Security Engineering role. Working knowledge of networks, protocols, Linux/Windows OS internals, and system configuration. Hands-on experience with Active Directory/Entra ID auditing and reporting. Knowledge of AWS Key Management Services (KMS), CloudWatch, CloudTrail, and Guard Duty. Experience with AWS CLI and Infrastructure as Code (Terraform is a plus) Knowledge of database security best practices, encryption technologies, and cryptographic key management. Our Offer to You An inclusive culture strongly reflecting our core valuesAct Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. Youll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide Credit Scoring FICO Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security 4 billion payment cards globally are protected by FICO fraud systems. Lending 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICOs solutions, placing us among the worlds top 100 software companies by revenue. We help many of the worlds largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation thats nurtured by a diverse and inclusive environment. Well provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and were proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they dont meet all stated qualifications. While our qualifications are clearly related to role success, each candidates profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at

Hiring!!! Must-Have Skills: 5+ years mandatory Deep knowledge of PC/server hardware and Linux/Windows OS . Remote BIOS/firmware handling, disk imaging, and device management. Strong scripting and automation experience. Networking basics (VPN, SSH, firewalls), and system security practices. Key Responsibilities: Remotely monitor and maintain 1000+ physical systems. Troubleshoot hardware (RAM, SSD, BIOS/UEFI, power) and perform firmware updates. Handle OS provisioning (Linux/Windows) and automate tasks using scripts (Bash, Python, PowerShell). Use tools like iDRAC/IPMI , Prometheus , Grafana , or Zabbix for monitoring and diagnostics. Collaborate with on-site teams for escalated hardware interventions. Nice-to-Have: Experience with mini PCs or edge devices. Familiarity with tools like Ansible, SaltStack, or Puppet Email : hr@merchantrms.com

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time. On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What You Will Do As a Tech Customer Service Representative, you will be working with corporate accounts for Physical Security Systems, specifically focusing on Access Control and CCTV systems. Your role will involve providing technical support, troubleshooting, and ensuring the effective functioning of security systems like CCURE, Genetec, Lenel S2, and ExacqVision. How You Will Do It Work with security software and hardware platforms like CCURE Genetec Lenel S2 Solarwinds ExacqVision Networking Tools MS Office Tools Execute and validate existing technical documentation. Troubleshoot and configure IP CCTV cameras (AXIS Make VMS platform). Configure and harden Axis Cameras for stream, storage, schedule, and rules both on camera and Genetec platforms. Program, test, and commission physical security systems including Access Control, Video Surveillance, and Intrusion Detection Systems. What We Look For Educational Qualification Bachelor of Engineering in Electrical, Electronics, E&TC, or related fields. Fluency in English . Certification in Genetec. Hands-on experience in the configuration of IP CCTV cameras and familiarity with AXIS hardware. 3-10 years of global customer-facing experience. Ability to multitask, manage shifting priorities, and meet deadlines. Excellent communication and problem-solving skills. Key Responsibilities Provide excellent customer support and act as a key interface for ensuring project execution within schedule and budget. Collaborate with clients and security integrators to resolve hardware issues and complete validation and testing. Support team initiatives to upgrade security hardware/software infrastructure and process improvements. Conduct periodic audits on security systems/devices to ensure functionality and performance. Coordinate with internal and external teams to resolve customer issues and ensure smooth system functionality. Preferred Experience with CCURE, Lenel S2, ExacqVision, and Genetec software platforms. 2-10 years of experience in supporting IT infrastructure, specifically Enterprise Access Control (Lenel S2, GENETEC), Visitor Management, and Incident Management systems. Strong understanding of security hardware like door controllers, readers, locking hardware, dual-factor authentication, cameras, video recording hardware, intrusion detection, and duress hardware. Basic networking and Windows OS knowledge. Soft Skills Strong communication and interpersonal skills. Ability to handle customer queries with patience and professionalism. Must be a good team player. Willingness to work in a 24x7 environment.

Required Skills Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Audio, Video support | Installation and configuration Technology | Windows Operating System | Installation, configuration and management Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. 2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. 3) This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries 4) To support daily technical support activities for computers & all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals. 5) To perform the system changes adhered to organizational policies. 6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments 7) Technical Skills a. Windows Operating System: b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11 c. Understanding of desktop applications and how do they work, installation & uninstallation. d. Understanding of domain setup & ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently 8) In addition to above, support and perform below activities. a. Exchange and Mobility Clients b. Printer management c. Backup and Recovery d. Audio, Video support e. End Point Security/Patch Management f. Hardware and Networking

Required Skills Technology | (Operating) System Administration|Windows Server Administration Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS Technology | Operating System | Knowledge on performance management for OS Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device or service causing the issue. Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user,customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. Working knowledge on One identity tools : 1IM Manager / Object Browser / Job Queue / Synchronization editor Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks. Your benefits: We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teac About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. D&I statement Join us. Let s care for tomorrow You. IT