Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
2.0 - 3.0 years
2 - 6 Lacs
pune
Work from Office
Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Diagnose and troubleshoot hardware, software, network, and application issues. Log all incidents and service requests accurately in the ITSM tool and follow up to ensure timely resolution. Escalate unresolved issues to appropriate support teams while maintaining ownership until closure. Provide support for user account management, password resets, and access-related issues. Maintain knowledge base articles and contribute to documentation for recurring issues. Ensure compliance with IT policies and procedures. Participate in shift handovers and maintain clear...
Posted 3 weeks ago
8.0 - 12.0 years
11 - 16 Lacs
bengaluru
Work from Office
The Opportunity: Operations Bridge Technical Consultant will provide technology consulting in the field of Infra Structure Monitoring to external customers. Responsible for providing Implementation and Solution support to meet customers business needs and, consequently, for understanding customers businesses. Responsible for application administration and customization tasks for one or several highly complex customers in cloud and off cloud deployments.A Technical Consultant possessing technical expertise in implementing, tuning, and optimizing product solutions, adhering to Micro Focus (now Open text) best practices. You are great at: Good programming skills Good trouble shooting skills. Ex...
Posted 3 weeks ago
3.0 - 5.0 years
6 - 10 Lacs
bengaluru
Work from Office
Application Packaging using Admin Studio.
Posted 3 weeks ago
2.0 - 4.0 years
4 - 5 Lacs
pune
Work from Office
Job Description Job Title: Desktop Support Location: Pune, India Experience: 2 to 3 Years Job Summary: As a Member of the IT Team, the role is focused on diagnosing and resolving end user PC/Applications Problems, and fulfilling IT related requests, for the Onix team. The candidate must be capable of processing a high volume of work and achieving successful resolution of a wide variety of issues in a timely manner. Responsibility: You will install, repair and analyze hardware, software, and peripheral equipment, following design or installation specifications. You will comply with and be aware of HW, SW and Security policies. You will manage relationships with relevant PC vendors for hardwar...
Posted 3 weeks ago
5.0 - 10.0 years
10 - 20 Lacs
bengaluru
Hybrid
Job Title: System & Security Support Engineer (L2/L3) Work Mode: Hybrid (3 Days Work from Office per Week) Base Location: Bangalore Experience Required: 5+ Years Job Summary: We are seeking an experienced L2/L3 System & Security Support Engineer with strong expertise in IT infrastructure, system administration, and cybersecurity operations . The ideal candidate will be responsible for ensuring system reliability, maintaining endpoint and cloud security, and providing advanced technical support across servers, networks, and Microsoft 365 environments. This role demands hands-on experience in troubleshooting, monitoring, and securing enterprise systems using modern tools and best practices. Ke...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an organization, Acquia empowers ambitious brands to create digital customer experiences that matter by utilizing the Acquia Digital Experience Platform (DXP) with open source Drupal at its core. You have the opportunity to join a company that values innovation, embraces diversity, and believes in the potential of AI to enhance processes and improve work. You will be the customer's first point of contact for their requests through web-based cases, live chat, and phone interactions. It will be your responsibility to ensure that customer queries are handled, monitored, and resolved in a timely manner. Additionally, you will collaborate with technical and non-technical teams to provide compr...
Posted 3 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
mohali
Work from Office
It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moments notice, mastering consistency in an ever-changing world thats what it takes to get there. If that's something you want to be apart of, apply today! What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top not...
Posted 3 weeks ago
2.0 - 7.0 years
3 - 6 Lacs
gurugram
Work from Office
What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that a...
Posted 3 weeks ago
4.0 - 9.0 years
8 - 9 Lacs
hyderabad
Work from Office
EXP -Min 4+ years in Service Desk / Windows OS Troubleshooting Skills: Service Desk | Microsoft Application Troubleshooting | Technical Support | Active Directory | Windows OS 1+ Yr Team Lead on Papers Immediate Joiners Only CTC- 9.5 LPA US Shifts
Posted 3 weeks ago
3.0 - 7.0 years
14 - 18 Lacs
mumbai, pune, chennai
Work from Office
Project description Must have experience of maintaining & upgrading .NET based applications on Windows OS / Azure Cloud ,Experience with the MVC.Net ASP.NET, SSIS, Web Services, Azure Web API, IIS Admin ,Good to have experience in SSIS, SSRS, PowerBI ,Experience in development, design, review, troubleshooting and post-production issue resolution,Should have working knowledge of SQL Server database,Working knowledge of DevOps tools and methodology like Jenkins CI/CD, GitHub, Azure Devops,Practical experience of API frameworks like REST / SOAP,Know-how of the Agile Reporting tools like Rally/Jira,Participation in Design reviews, Test Case reviews, and Production Support readiness reviews for n...
Posted 3 weeks ago
2.0 - 5.0 years
12 - 16 Lacs
mumbai, pune, chennai
Work from Office
Project description Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity. Work with business partners to understand needs and pain points that impact productivity. Focus will primarily be on issues that arise during device migration of Merger and Acquisition activity Responsibilities TroubleshootingPerform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently. DEX ExpertiseUtilize your deep understanding of Desktop Experience (DEX) to enhance user productivity and satisfaction. AutomationDevelop and implement automation scripts to streamline desktop management tasks. CollaborationWo...
Posted 3 weeks ago
4.0 - 9.0 years
25 Lacs
bengaluru
Work from Office
Operating and maintaining of ALM systems like: PTC RVnS, PTC Codebeamer, IBM Jazz Take care of reliable performing service availability to our global internal customers Resolve basis issues with the system/services based on an SLA Take care of security for the service (support patch updates, user management, auth. management) Run minor and major updates to the system Support users in 2nd and 3rd level Coordinate maintenance of the systems with the customer Support in functional extensions (customizing) Knowledge and Education Completion of community college diploma/certificate Computer Science or another technical related degree recommended Skills and Competencies General IT Knowledge (SW, H...
Posted 3 weeks ago
3.0 - 8.0 years
9 - 12 Lacs
mumbai, thane, mumbai (all areas)
Work from Office
Key Responsibilities: Technical Support & Troubleshooting: Provide L2 support for Windows & Mac platforms across multiple clients and client-site locations. Troubleshoot and resolve complex issues related to O365, Windows, Mac OS , networking, hardware, and software configurations. Utilize remote support tools to connect to end-user devices and efficiently resolve issues in a timely manner. Assist in diagnosing, repairing, and troubleshooting system-level problems for client devices and environments. Ensure that all technical issues are resolved with a focus on quality, efficiency , and minimal disruption to clients. Ticket Management & Documentation: Effectively manage and update support ti...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As an Assistant IT Manager in the Hotel/Restaurant industry, your role will be crucial in ensuring the seamless functioning of IT systems across various locations. **Key Responsibilities:** - Diagnosing and resolving hardware, software, and networking issues in the office and outlets promptly. - Troubleshooting and maintaining POS systems, ensuring smooth operations. - Providing sales data analytics and reports using tools like Google Studio. - Supporting and maintaining Windows OS, Windows Server OS, and MAC systems. - Installing and configuring authorized software and managing CCTV access and security configurations. - Installing and configuring network infrastructure components like Sonic...
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As an International Technical Support Agent for Printer, Router & Software Troubleshooting in Noida Sec 6, your role will involve providing remote technical support to international clients for printer and software issues during the US Shift. You will be responsible for managing inbound and outbound calls, guiding customers through installation and setup processes, following escalation protocols, and ensuring high levels of customer satisfaction. It is essential for you to meet daily performance targets and adhere to shift schedules. Key Responsibilities: - Manage inbound and outbound calls for technical support related to printers and associated software. - Guide customers through installat...
Posted 3 weeks ago
2.0 - 7.0 years
2 - 7 Lacs
amaravathi
Work from Office
Multiple vacancies in Directorate of ITKM - SRM University AP Individual Job Roles & responsibilities: Executive - Application Services: Support and maintain university applications; log and troubleshoot issues; assist with UAT; learn new technical skills. Preferred Candidature: Entry-level candidates eager to learn ERP, CRM, and application support. Education: Any UG in Technology Courses Exp: Freshers to 1 Year Senior Executive - Application Services: Implement/support/enhance university applications; manage incidents; document requirements; user training; MIS reporting. Preferred Candidature: Experienced in ERP, intranet, application support, and incident management Exp: 3 to 5 years Mana...
Posted 3 weeks ago
1.0 - 2.0 years
2 - 2 Lacs
pune
Work from Office
IT Hardware/Desktop Executive - Male The IT Hardware/Desktop Executive-Male will be responsible for the setup, maintenance, and troubleshooting of hardware and desktop systems. This role requires a strong understanding of computer hardware, the ability to solve technical issues quickly, and excellent communication skills to support end-users effectively. Key Responsibilities: Install, configure, and maintain computer hardware and software systems. Provide desktop support and resolve hardware/software issues. Set up and manage user accounts, permissions, and access rights. Ensure smooth functioning of all IT equipment and peripherals. Maintain and update inventory records of IT hardware and e...
Posted 3 weeks ago
1.0 - 5.0 years
2 - 5 Lacs
ahmedabad
Work from Office
Provide end-user IT support troubleshoot hardware/software issues Ensure smooth desktop operations across the org. Hands-on exp with Active Directory & Group Policy Management. Good understanding of n/w (TCP/IP DNS DHCP) ITIL practice Required Candidate profile Min 1–3 yrs of exp in IT or desktop support knowledge of Windows OS & Microsoft Office & Active Directory Group Policy Basic n/w (TCP/IP DNS DHCP). Exp with ticketing tools remote support
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You have an exciting opportunity to join our team as an IT Support Specialist. **Role Overview:** - Handle laptop setup and support - Manage network and firewall - Perform system updates, manage user access, and ensure IT security including VPNs and antivirus - Troubleshoot networking issues (TCP/IP, DNS, DHCP) - Proficient in Windows/Mac OS and Active Directory **Key Responsibilities:** - Setup and support laptops - Manage network and firewall - Perform system updates and ensure IT security - Troubleshoot networking issues - Proficient in Windows/Mac OS and Active Directory **Qualifications Required:** - 2-3 years of experience in a similar role - Strong skills in laptop setup/support, netw...
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
Role Overview: You will be joining the Global IT support team as a German Language Service Desk Analyst. Your main responsibility will be to provide first-level technical assistance to German-speaking users. This will involve diagnosing and resolving hardware, software, and network issues, managing user accounts, and delivering exceptional customer service in both German and English. Key Responsibilities: - Provide first-line technical support via phone, email, and chat in German and English. - Diagnose and resolve hardware, software, and network issues. - Perform basic troubleshooting in Active Directory, SAP, Exchange Admin Centre, Azure, and basic O365 support. - Manage user account issue...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
As an OSS Engineer, you will utilize your technical knowledge of IT solutions including workstations, servers, and LAN systems. Your primary responsibility will be to deliver IT support on client sites, focusing on Windows OS, Windows Server/AD, and Microsoft Office applications (O365). It is essential to have a basic understanding of network devices such as Cisco and HP, along with network topology including TCP/IP, DNS, and WINS. Experience in managing mobile devices, providing printer support, and working in an ITIL environment is crucial. Additionally, having a foundational understanding of first-level application support and maintaining a strong customer service mindset is necessary. Ke...
Posted 3 weeks ago
3.0 - 5.0 years
10 - 14 Lacs
bengaluru
Work from Office
Analyze and benchmark customer\'s requests dataset to drive insights for ongoing operations Create analytical reports and perform ticket analysis to provide recommended action plans Provide insights on end user computing common issues and proper ways to solve it for enterprises Ability to translate analytics findings into appropriate content/solution in Nexthink Resolution of issues discovered. Documentation of findings and recommendations Supporting & troubleshooting the Nexthink solution components such as Appliance, Web Console, Engine. Focus on administration, operations, and maintenance of Nexthink hardware and software Providing input for collector packaging and assist in deployment sc...
Posted 3 weeks ago
8.0 - 11.0 years
10 - 14 Lacs
bengaluru
Work from Office
Skill set: Exchange Online/ Exchange 2016 server/ MS Teams/Onedrive and MS Intune Strong troubleshooting skills in various versions of Exchange Online/ Exchange 2013/2016 Strong troubleshooting and administration skills in MS Teams/OneDrive Strong troubleshooting and administration skills in MS Intune Strong skills in service outage management and end user support experience Sound knowledge of Active Directory and Azure Active Directory Understand Networking and Windows OS concepts and PowerShell scripting General Skills: Excellent Analysis and Documentation skills Incident and Problem Management Skills Sound ITIL knowledge Participates as a team member and fosters teamwork by inter-group co...
Posted 3 weeks ago
2.0 - 6.0 years
3 - 4 Lacs
gurugram
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party su...
Posted 3 weeks ago
2.0 - 8.0 years
6 - 7 Lacs
gurugram
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 2 - Knowledgeable 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new artic...
Posted 3 weeks ago
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
126846 Jobs | Dublin
Wipro
40828 Jobs | Bengaluru
EY
33625 Jobs | London
Accenture in India
30804 Jobs | Dublin 2
Uplers
24658 Jobs | Ahmedabad
Turing
23117 Jobs | San Francisco
IBM
20385 Jobs | Armonk
Infosys
19479 Jobs | Bangalore,Karnataka
Accenture services Pvt Ltd
19425 Jobs |
Capgemini
19370 Jobs | Paris,France