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9 - 14 years
0 - 0 Lacs
Hyderabad
Work from Office
Work Mode: In Office Work Hours: US PST Zone JOB OVERVIEW The Senior Help Desk Analyst Retail IT is responsible providing efficient, timely, and high-quality tier L1 technical support and customer service to end-users of Topgolf Callaway Brands information systems with a emphasis on Retail store IT operations. Additionally, work on and support technical projects and tasks. ROLES AND RESPONSIBILITIES Provide first line support for trouble resolution and escalation of all incoming Help Desk corporate and Retail support tickets for L1 and L2, escalating to the System Admins as required. Perform computer operational maintenance which includes the ability to install, setup, configure, troubleshoo...
Posted 6 months ago
1 - 3 years
1 - 3 Lacs
Noida, Sonipat, Gurugram
Work from Office
Working knowledge of File Server along with NTFS permissions Group Policy Understanding Active Directory, OS migration concepts and DNS services working knowledge of Azure AD Knowledge of Server RAID configurations Contact -9953764452 -Shivani
Posted 6 months ago
3 - 5 years
3 - 4 Lacs
Mumbai
Work from Office
Follow standard service desk operating procedures Manage queries or escalate Incident, service requests ticket is met as per KPI includes Number of Contacts Handled, Call Talk Time & Hold Time, TAT, First Call Resolution Rate, Recurring Incidents
Posted 6 months ago
1 - 5 years
3 - 3 Lacs
Mumbai
Work from Office
Desktop support for Windows OS 10/11, Mac OS, MS Office & Outlook configuration Install OS, patches & firmware; troubleshoot hardware issues Manage laptop & printer maintenance; configure DHCP & LAN Manage incidents & requests VIPs/ Event support
Posted 6 months ago
5 - 10 years
8 - 9 Lacs
Hyderabad
Work from Office
Job Title: Team Leader Technical Support (Office 365 & Windows) Location: Hyderabad Experience Required: 4 8 years (Minimum 1–2 years in a Team Leader role on-papers) Job Type: Full-time | Rotational Shifts | Work from Office Job Description: We are seeking a dynamic and experienced Team Leader – Technical Support to manage a team of support professionals handling Office 365 and Windows-related issues for global customers. The ideal candidate should have strong leadership capabilities, hands-on technical knowledge, and experience working in a BPO or service desk environment. Key Responsibilities: Lead, coach, and mentor a team of 10–15 technical support agents. Oversee day-to-day operations ...
Posted 6 months ago
7 - 12 years
10 - 15 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Location: Anywhere in India Experience Level: 7 to 10 years Job Summary: We are seeking a highly skilled Delivery Optimization Specialist with expertise in Microsoft Intune to join our IT operations team. The ideal candidate will be responsible for optimizing the deployment of applications, updates, and configurations across the enterprise using Intune delivery optimization techniques. This role is critical to reducing network impact while enhancing end-user experience and deployment efficiency. Key Responsibilities: Design, implement, and manage delivery optimization strategies and policies within Microsoft Intune. Optimize the deployment of applications, software updates, and device config...
Posted 6 months ago
0 - 3 years
2 - 5 Lacs
Gurgaon
Work from Office
Required Skills Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Audio, Video support | Installation and configuration Technology | Windows Operating System | Installation, configuration and management Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engineers? primary responsibility is to provide support to an organization?s IT systems to help them meet thei...
Posted 6 months ago
0 - 6 years
2 - 8 Lacs
Gurgaon
Work from Office
Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party supp...
Posted 6 months ago
3 - 5 years
25 - 30 Lacs
Bengaluru
Work from Office
"> Search Jobs Find Jobs For Where Search Jobs Senior Engineer - Software Bengaluru, Karnataka, India Apply Now Save Category: Engineering Hire Type: Employee Job ID 9454 Date posted 02/24/2025 Share this job Email LinkedIn X Facebook You Are: You are a seasoned software engineer with a passion for innovation and problem-solving. With a BE/B.Tech degree in programming, computer/electronics, IT, or a related engineering field, you bring 3-5 years of hands-on experience in software development. Your proficiency in Python or C/C++, coupled with a strong understanding of algorithms and data structures, sets you apart. You thrive in UNIX/Linux and Windows OS environments and have a keen interest ...
Posted 6 months ago
6.0 - 11.0 years
4 - 8 Lacs
bengaluru
Work from Office
: Experience in cloud migrations to Azure using migration tools like Azure Migrate, Windows OS pre & post migration tasks Proficiency in Azure Paas/Iaas services related to migration. Strong proficiency in IaC tools like Terraform /ARM Templates or Bicep Azure DevOps (ADO), CICD pipelines" Emailanusha.r@ideslabs.com
Posted Date not available
2.0 - 5.0 years
4 - 9 Lacs
mumbai
Work from Office
We are looking for a skilled and passionate Full Stack Software Developer with 35 years of experience in developing PC-based applications, preferably within the In Vitro Diagnostics (IVD) or medical devices domain. The ideal candidate will have strong expertise in both front-end and back-end development, and experience working on Windows-based software platforms for laboratory or healthcare systems. Role & responsibilities Work across the full software stack, including UI/UX, business logic, and data layer. Design, develop, test, and maintain PC-based applications using appropriate software development technologies. Collaborate with cross-functional teams including hardware, QA, and domain e...
Posted Date not available
3.0 - 7.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Understanding of network defence principles, common attack vectors, and attacker techniques. Technical baseline skills and the ability to acquire in-depth knowledge of network and host security technologies Basic Linux/Windows OS knowledge, firewall rules and policy fundamentals. Excellent analytical and problem-solving skills. Strong work ethic and commitment to accomplish assigned tasks with a sense of urgency. Primary Skills Network Security Wireless F5 Load Balancer
Posted Date not available
4.0 - 7.0 years
0 - 3 Lacs
noida, gurugram
Hybrid
Job Description: Public Cloud & Middleware Engineer (Linux) About the Role: The ideal candidate will have extensive experience supporting middleware technologies on Linux, managing cloud infrastructure (AWS and Azure), This role involves designing, deploying, and maintaining cloud-based solutions, supporting middleware components, and ensuring high availability, security, and performance of enterprise applications. Key Responsibilities: Develop and maintain Infrastructure as Code (IaC) templates and scripts using tools like Terraform, CloudFormation, or ARM. Manage cloud infrastructure and middleware applications across AWS and Azure environments. Onboard and administer business applications...
Posted Date not available
0.0 - 4.0 years
3 - 4 Lacs
gurugram
Work from Office
Hiring for a Leading ITES Company In Gurgaon for Technical Support (Excellent Communication Skills as the Candidates needs to support US Clients) Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas...
Posted Date not available
0.0 - 5.0 years
3 - 5 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Job Title: Technical Support Executive (Voice & Non-Voice) Job Description: We are hiring a Technical Support Executive to assist customers via phone, chat, and email. The role involves troubleshooting issues related to laptops, desktops, and printers , with a focus on Windows 8 and Windows 10 . Key Responsibilities: Troubleshoot technical issues on laptops, desktops, and printers. Provide support for Windows 8/10 . Assist customers via voice and non-voice channels. Escalate unresolved issues as needed. Requirements: Proficiency in Windows 8/10 . Strong communication and troubleshooting skills.
Posted Date not available
5.0 - 10.0 years
9 - 18 Lacs
new delhi, hyderabad, pune
Hybrid
Maintain various software feature branches using a Source Control System Responsible for Web application Management, Data loading, monitoring Deploy updates & Fixes Provisioning & managing virtual instances of the servers. Deploy the application code Required Candidate profile Operating Syst – Windows, Linux, ubuntu, Centos – Jboss, Tomcat – Oracle, Mysql - Cassandra, Elasticsearch, R, Hadoop, Spark, Logstash -Python, Bash Scripting, Docker, Kubernetes -CI/CD concepts Perks and benefits Paid Leave Health insurance
Posted Date not available
6.0 - 10.0 years
3 - 8 Lacs
noida
Work from Office
Position: Technical Lead - SCCM Experience: 6 to 9 years Location: Noida Education: B.E./ B.Tech./ .MCA Primary Skills: SCCM, MECM, Intune, OSD, SCCM Infra Key Responsibilities Lead and resolve escalated MECM-related incidents and service requests. Design, deploy, and manage MECM infrastructure and client configurations. Package, test, and deploy applications across enterprise environments. Manage MECM with Intune for co-management scenarios. Perform OS deployments. Collaborate with security and infrastructure teams to ensure endpoint health and compliance. Managing OS & Boot Images Required Skills & Qualifications 6+ years of hands-on experience with MECM/SCCM in enterprise environments. St...
Posted Date not available
3.0 - 5.0 years
3 - 5 Lacs
noida
Work from Office
Role & responsibilities : #At least 2-year of experience as a Remote Support Technician or similar role. # Bachelor or Diploma degree in Information Technology, Computer Science or equivalent. # Remote Support Technician in technical support. # Ability to work under pressure & ability to prioritize tasks based on urgency and importance # Motivation to learn new skills and technologies. # Good understanding of Outlook Installation , Printer Troubleshooting Similar Troubleshooting Process # Understanding Windows, Macintosh. # Good time-management skills & Great interpersonal and communication skills. # Handle customer complaints, provide appropriate solutions and alternatives within the time l...
Posted Date not available
3.0 - 5.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and hardware performance. You will coordinate with vendors, provide remote support, and ensure timely resolution of IT incidents and requests. Primary Skills 35 years of experience in L2 desktop support or IT service desk roles. Strong knowledge of Windows OS, Microsoft 365 suite, and endpoint security tools (e.g., Zscaler). Experience with remote ...
Posted Date not available
3.0 - 8.0 years
0 - 3 Lacs
gurugram
Work from Office
Role & responsibilities Take client phone calls from US and other countries, open Incident or Request tickets Actively monitor the ticket queue, proactively identifying, classifying, and responding to incidents and requests Triage customer calls per specified severity levels Execute first attempt to resolve the customer call Troubleshoot end user hardware, operating system and remote access Investigate and troubleshoot technical issues across a diverse range of datacenter and cloud technologies Perform User Account management including creation/deletion of user accounts, resetting passwords and group membership Use existing best practice guides, Standard Operating Procedures, and work instru...
Posted Date not available
0.0 - 4.0 years
3 - 6 Lacs
pune
Work from Office
Supervise and mentor the service desk team, ensuring operational, process adherence, client satisfaction, and timely issue resolution. Manage escalations, enhance team capabilities, in rotational shifts. For further details, contact HR - 7620801051 .
Posted Date not available
4.0 - 8.0 years
12 - 16 Lacs
gurugram, bengaluru
Work from Office
Job Description: VMware/Windows/Cloud (AWS/Azure) Administrator Hands on Experience in ESXi/VC installation and configuration. Experience in troubleshooting issues on ESXIs etc. Experience in troubleshooting issues on vCenter Appliances Experience in Datacenter handling monitoring the health check of server/UCS/VC Experience on either Shell/power shell/python Expert Knowledge on VMware ESXi patching/Upgrade, VUM/LCM, baselines, host profiles management. Ability to setup of resource pools and a VMware Distributed Resources Scheduler (DRS) cluster, Resource Management, Resource Monitoring along with VMware High Availability (HA) cluster Proven experience in ESX Server Installation and configur...
Posted Date not available
2.0 - 7.0 years
7 - 11 Lacs
bengaluru
Work from Office
What the role offers: Design and execute comprehensive quality control tests to ensure software meets defined standards and user requirements. Collaborate with stakeholders to gather requirements and develop test strategies and scenarios. Create test plans and schedules, and estimate testing efforts. Develop and maintain automated test scripts and environments. Design diagnostic programs, test fixtures, and procedures; document test results. Perform systematic debugging and apply quality standards throughout the product lifecycle. Leverage company provided AI tools to improve productivity of day-to-day task Come up with innovative ideas and discuss with PM to incorporate them into the produc...
Posted Date not available
2.0 - 4.0 years
2 - 5 Lacs
bengaluru
Work from Office
Role & responsibilities 1)Technical Skills: Hands-on experience in laptop servicing, including hardware repairs and spare parts replacement. 2)Windows OS: Experience in installing and configuring Windows OS for end-users, along with basic application installations. 3)OS Troubleshooting: Basic knowledge of troubleshooting Windows OS issues for end-users. 4)Networking: Basic knowledge of networking concepts, including LAN, Wi-Fi setup, and basic network troubleshooting. 5)Experience in Co-ordinating with vendor ,for Warranty laptop part Replacement and Incident Raised with the Vendor 6)Ability to follow documentation and standard procedures. 7) Installation Linux Operating System 8)Willing to ...
Posted Date not available
1.0 - 5.0 years
3 - 6 Lacs
bengaluru
Work from Office
Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issue...
Posted Date not available
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