252 Windows Os Jobs - Page 4

Description About LegalZoom Were here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts. As the industry leader for over 20 years, innovation remains at the center of all we do. Were creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and were always looking for exceptional people to push us further. With us, youll do work thats as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, well continue to democratize the law and make a real difference in the lives of millions. Where We work This hybrid role requires working from our Bangalore office at least 2 days a week, with flexibility to be present on additional days based on business needs. Overview We re looking for a ServiceDesk analyst to assist with internal IT infrastructure, including but not limited to access management, local and network connectivity, and workstation support. Someone can research and resolve incident tickets for our Windows infrastructure, VPN, and cloud-based tools. Must have good communication skills and compassion for every LegalZoom employee needing our assistance. You will Record, track, and document the service desk request problem-solving process, including actions taken through to the final resolution Assists staff with the installation, configuration, and ongoing usability of desktops , laptop computers, printers, peripheral equipment, and software within established standards and guidelines Configure, install, and troubleshoot Windows OS and supported applications Configure, install, and troubleshoot macOS and supported applications Configure and troubleshoot mobile devices such as smartphone-Android; iPad/iPhone, including mobile security software Ability to provide consistent, excellent customer service support to management levels and all end-users Work with infrastructure, boarding, and site ops teams as appropriate to determine and resolve end-user problems Work on incoming helpdesk tickets regularly Administer and Troubleshoot VPN Access, including multi-factor authentication Maintain and troubleshoot network printers, industrial mail scanners, and barcode devices Administer user access to Active Directory and Single Sign-On Facilitate IT help tickets to closure promptly and assist other technicians in resolving larger issues Track internal assets to ensure accurate inventory records Configure and relocate computer equipment as required Work with vendor support contacts to resolve technical problems with desktop computing equipment and software Work on recording, tracking, and documenting the service desk request problem-solving process, including actions taken through to the final resolution You have 5+ years of overall IT application and tool experience Experience in a corporate helpdesk environment Experience with Azure, Google Workspace, Microsoft 365, Slack, ServiceNow, Atlassian Tools, and Zoom preferred Experience with Windows On-premise Active Directory Experience supporting PC, MAC, and Mobile devices Experience working with cross-functional teams for On/Offboarding and Asset Management Knowledge of Anit-virus solutions, Encryption, and Mobile Device Security Experience working with external vendors to report and resolve issues

Administration of One Identity tool and management of integrated Identities and Services Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM Working knowledge on One identity tools : 1IM Manager / Object Browser / Job Queue / Synchronization editor Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions Performance management of IAM tools, database and Infrastructure Administration of Identities and Services integrated with the One IDM tool Support for Organization integration with the IAM Infra Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support Responsible for management of incident, problem and change within the IAM Infrastructure Responsible for documentation and update of IAM Processes and operating procedures Work with Software Development tool (e g , JIRA) and handle various IAM related tasks Your benefits We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl up to 25 days per year working from abroa We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostere Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teachAbout Allianz Technolog Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Required Skills Technology | Operating System Shells|Bash Unix Shell Technology | Cloud Platforms, Administration | Microsoft Azure Technology | Cloud Platforms, Administration | Amazon Cloud Services (or AWS) Technology | (Operating) System Administration|Unix Administration Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | CJE / CI Associate / AZ-900 / CLF-CO1 Delivery Skills : - Candidate shall have 0-1 year of experience working with DevOps tools and running CI/CD pipelines on Cloud or on-prem environments. - Good understanding of Continuous Integration/Continuous Delivery (CICD) - Exposure to Azure DevOps (Boards, Pipelines, Repos, Artifacts, Test Plans, etc.) and related Azure services such as ARM templates, IAM, Keyvault, etc. - Exposure to AWS services such as AMI, IAM, CodeCommit, CodeDeploy, Certificate Manager, Parameter-Store etc. - Support the setup, maintenance and ongoing development of continuous build and integration of Infrastructure - Familiar with modifying/writing basic Ansible Infrastructure-as-a-Code playbooks and deploying Cloud infrastructure. - Experience with DevOps tools stack such as Jenkins, GIT, Maven and SonarQube - Experience with Azure/AWS Cloud platform services, along with provisioning and orchestration with Azure Deployment Manager / CloudFormation / Terraform - Exposure to automation and ability to write scripts using any one of the scripting languages (Shell script/Powershell/Perl/Python) - Working knowledge of Linux and Windows OS internals, Web Server, SSL certification, HTTP, TCP, SFTP Responsibilities: - Work with Senior team members to engineer and automate platform solutions to meet and exceed expectations of customers - Proactively evolve and apply DevSecOps methodologies, standards and leading practices - Ensure re-use through consumption and expansion of shared platform technology assets - Using critical thinking, consider the art of the possible, compare various options based on feasibility and impact. - Apply modern development standards/principles, global product-specific guidelines, security standards, usability design standards, as appropriate. - Ensure quality through use of manual and automated controls

Executive - Information and Technology (NESCO) Mini. Education Required: Diploma in IT/ B.E (Hardware and Networking) Required Experience: Min. 06 months Job Responsibilities: Networking Knowledge Windows OS knowledge Required System Hardware Knowledge CCTV and intercom maintenance Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staff members A technical, logical thought process Problem-solving skill Perks and benefits 24 Days paid Annual Casual Leave after probation period Mediclaim Earned wage access LD Long service rewards and recognition programs Incentive and perquisites Child education and self education benefits Mental and health well-being programs Workshops and expo/ trade-show (national International) exposure Public Holiday double wages

Synechron is seeking a skilled and versatile .NET Full Stack Developer to design, develop, and support enterprise-level applications leveraging the Microsoft technology stack. In this role, you will collaborate with cross-functional teams and clients to understand technical needs, implement solutions, and ensure smooth operation of systems. Your contributions will enhance the organizations digital capabilities, improve operational efficiencies, and support strategic technology initiatives.Software Required Skills: Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, etc.) for documentation and reporting Strong knowledge of Windows OS and Windows Server environments Experience with Microsoft Azure cloud services, SharePoint, and Dynamics 365 solutions In-depth understanding of the .NET Framework and extensive experience coding with C# Familiarity with installing, configuring, and maintaining Microsoft software and hardware Basic understanding of Microsoft product licensing and deployment modelsPreferred Skills: Experience with PowerShell scripting and automation Knowledge of Visual Studio integrated development environment (IDE) Experience integrating Microsoft solutions with other enterprise systemsOverall Responsibilities Serve as the main technical point of contact for Microsoft-related systems, supporting installation, configuration, and maintenance Engage with clients to gather requirements and recommend appropriate Microsoft solutions Collaborate with technical teams to develop, implement, and support Microsoft ecosystem solutions, including SharePoint and Dynamics 365 Provide ongoing support and troubleshooting for Microsoft servers, applications, and cloud services Plan and execute upgrades, patches, and system optimizations to ensure security and performance Develop documentation for systems, configurations, and procedures Assist in training users and stakeholders on new or updated Microsoft tools Contribute to process improvements to enhance operational efficiency and service qualityTechnical Skills (By Category)Programming Languages: EssentialC# (.NET Framework) PreferredASP.NET, JavaScript, TypeScriptDatabases & Data Management: Experience with SQL Server or related relational databases for business reporting and data handlingCloud Technologies: EssentialAzure core services (App Services, VMs, Storage) PreferredAzure DevOps, Security configurationsFrameworks & Libraries: Essential.NET Framework, ASP.NET MVC/Web API PreferredEntity Framework, Blazor, Angular or React (for full-stack capabilities)Development Tools & Methodologies: EssentialVisual Studio, Azure DevOps (or other CI/CD tools), Source control (Git) PreferredAgile/Scrum methodologies, DevOps pipelinesSecurity Protocols: Basic understanding of authentication and authorization with Azure AD, OAuth, SAMLExperience 3 to 7 years of experience working with Microsoft technologies, including application development and support Proven track record of designing, implementing, and maintaining enterprise applications using .NET and related Microsoft tools Experience in configuring and supporting SharePoint and Dynamics 365 environments preferred Exposure to cloud deployment, migration, and management on Azure platform Ability to work directly with clients and cross-functional teamsDay-to-Day Activities Develop, test, and deploy .NET-based enterprise applications or components Support existing Microsoft infrastructure, troubleshoot issues, and optimize performance Collaborate with project teams to gather requirements, design solutions, and implement features Manage system configurations and perform scheduled maintenance activities Provide technical guidance and training to stakeholders and end-users Participate in sprint planning, stand-ups, and project reviews in an Agile environment Document technical specifications, configurations, and operational procedures Assist in integrating Microsoft solutions with other enterprise systems for streamlined workflowsQualificationsEducational : Bachelors degree in Computer Science, Information Technology, or a related field Equivalent professional experience in Microsoft solution development and supportCertifications (Preferred): Microsoft CertifiedAzure Developer Associate, Microsoft CertifiedSolutions Developer, or similar certificationsTraining & Development: Ongoing learning to stay current with Microsoft ecosystem updates and emerging technologiesProfessional Competencies Strong problem-solving and analytical skills Excellent communication skills, able to convey technical information clearly to non-technical stakeholders Ability to work effectively both independently and as part of a team Adaptability to evolving technologies and project requirements Strong organizational skills and time management Customer service orientation with a focus on delivering quality solutions Continuous learning and improvement mindset

Looking for Tech Support Engineers having basic knowledge of C# and/or LabVIEW programming. PC literacy is must. Must know how to install Windows OS, install and configure additional hardware in the PC. Expertise in system trouble shooting is very much essential. Overall the candidate must possess Mechatronics skills. Willing to work on large scale manufacturing shop floors (on sites duty). Experience 3+ years up to 12 years. Best match shall be application engineers (not proposal engineers) with Industrial Automation Expertise, commissioning and installation engineers mainly PLC/HMI experts. Those having interest and knowledge of C# programming can be considered.

Required Skills Technology | (Operating) System Administration|Windows Server Administration Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS Technology | Operating System | Knowledge on performance management for OS Education Qualification : Any Graduate (Engineering / Science) Delivery Skills: 1. Proactive monitoring: Initiate Windows, VMWare, HyperV administration, monitoring, based on SOPs fix the possible issues, Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L2 support 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift and engineer - Followthrough andexecute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user/customer communication

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users? machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP?s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Required Skills Technology | (Operating) System Administration|Windows Server Administration Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS Technology | Operating System | Knowledge on performance management for OS Education Qualification : Any Graduate (Engineering / Science) Delivery Skills: 1. Proactive monitoring: Initiate Windows, VMWare, HyperV administration, monitoring, based on SOPs fix the possible issues, Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L2 support 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift and engineer - Followthrough andexecute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user/customer communication

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Educational Qualification: B.E/ B.Tech/ MCA/ M.Tech (Computer Science) Experience & Skill Set: 4 - 7 years of industry experience in Software Development Agile/Scrum development experience is good to have Healthcare domain knowledge will be an asset Unit test / Integration test experience will be an advantage Knowledge/Competencies: Proficiency in C++ mandatory Working experience in development on Windows OS. Desirable : OOAD and Design Patterns, Solid principles, C#, Angular Exposure to Team Foundation Server, Static code analyzers, Visual Studio is preferred Sound knowledge of windows technologies Good debugging and investigation skills Preferred inter-personal skills/other capabilities: Good communication and interpersonal skills Ability to resolve ambiguous technical scenarios Strong analytical skills and ability to adjust to changing priorities Should be flexible and adaptive to short-term onsite assignment if required Proactive, Self-motivated, ability to take on new challenges and flair to learn new technologies Exposure in working with multi-site global teams Job Profile Analyzes software requirements, translates into design and work breakdown for component(s) Implements and documents assigned part of work product based on project schedule Tests the work product, and investigates, fixes software defects found through test and code review, submits work products for release after integration, ensuring requirements are addressed and deliverables are of high quality Coordinates development topics with project stakeholders, ensures process adherence and product/process quality Guiding the team in new product development Able to independently plan and provide estimation for work product

Required Skills & Qualifications: Education: Any degree, with strong written and verbal communication skills. Experience: 1 year in customer service. Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills. Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills. Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently. Job Description for Help-desk Support Trainee You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities: Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques. Communicate effectively with non-technical users to explain solutions in an understandable manner. Must Have Skills: Degree Certificate (Any, but should have good written and verbal communication skills) 0 - 1 years of Customer Service experience Excellent communication skills, should be able to hold a conversation Basic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Basic knowledge on IT systems Knowledge, Skills and Abilities : Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Good Analytical & Cognitive skills

Role & responsibilities Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques. Communicate effectively with non-technical users to explain solutions in an understandable manner. Must Have Skills : Degree Certificate (Any, but should have good written and verbal communication skills 0 - 1 years of Customer Service experience Excellent communication skills, should be able to hold a conversation Basic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Basic knowledge on IT systems Knowledge, Skills and Abilities : Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Good Analytical & Cognitive skills Required Skills & Qualifications: Education: Any degree, with strong written and verbal communication skills. Experience: 01 year in customer service. Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills. Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills. Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently. Wishing you all the best!!!

Solid understanding of operating systems (primarily Windows). Basic working knowledge of Microsoft Intune. Experience with PowerShell OS troubleshoot skills - MacOS support is a plus Experience with Azure Active Directory and Microsoft 365 support level Understanding of domain environments (Active Directory, GPO, etc.). Familiarity with patch management and vulnerability assessment. Experience with any antivirus or endpoint protection tool is a plus.

Dear Candidate, Movate (CSS Corp) is hiring candidates for Tech support/ Help Desk Sr. Engineer role for Hyderabad Location. *Please share your confirmation on mail if you can attend F2F Interview on 14 June, Saturday. Please find below details. • Interview Date: 14th June, Saturday. 2025. • Interview Time: 9:00 AM to 4: 00 PM. • Experience Range: 5 - 7 Years • Interview slots are on a first come basis, please report on time. • Interviews will happen only until positions are open. • Salary Details: As per Market Std. • Shift Details: 24/ 7 Shift /Rotational Shift • Notice Period: Immediate joiners- 30 Days. • Qualification- Graduation is mandatory. • Interview Process: Engineers and senior engineers will be required to take a written test followed by a verbal discussion. • Excellent Written/Spoken English • Please carry your experience and educational document photocopies during the interview. • Please carry your Aadhar card • Please mention Naukri.com_EHIRE on top of your resume) Job Summary: Roles and Responsibilities • Responsible for providing phone , chat, email and video-call based technical assistance. • Provides L1 & L2 remote support. • Responsible for user satisfaction through effective handling of user problems. Ensure proper escalation procedures are followed. Performs assigned functions according to standardized policies and procedures. Basic analytical ability and cognitive skills are required to understand & resolve technical issues. Principle duties and responsibilities • Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures • Provides L1 & L2 remote support to the point of installation and basic use; if required need to escalate or file bug with application owners • Uses troubleshooting techniques to identify network related issues. • Attends required technical training sessions and makes effective use of KBs to address issues efficiently. • Complies with schedule adherence to ensure the overall service level targets are achieved. • Identifies and provides input on unique (or) recurring user problems. Desired Candidate Profile • Working knowledge of Windows OS and basic knowledge on Linux OS • Working knowledge of PC architecture/technology • Working knowledge and understanding of policies and procedures and the ability to determine the course of action based on given guidelines. • Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills. • Good Analytical & Cognitive skills and proficient in Communication • Deducible Comprehension and reading Skills. • Minimum 1 year of International calling experience Technical troubleshooting - Experience in troubleshooting issues related to hardware & software issues on at-least one of these operating systems (Linux, Mac and Windows desktop environments, etc. ________________________________________ Education & Certifications: Bachelor's degree in Computer Science, Information Technology, or related field (preferred). Relevant certifications such as ITIL, CCNA, MCSA, MCSE or RHCE and Azure/AWS/GCP Administrator Associate are a plus. Please carry the below mention Documents (Mandatory): • Updated Resume and any Government Id Proof. • ( Mention Naukri.com_EHIRE at the top) Disclaimer: Please ignore if not interested or not relevant to your profile.

This role is accountable & responsible for Deploying and Supporting Middleware Applications using Middleware products. Work as a team to Production Support of Various Applications. Key Responsibilities 1 •Should have worked/experience on IIB/AppConnect, MQ for at least 2-3 years 2 • Good knowledge of installation/patching. 3 • Experience in Production support with middleware technologies 4 • Knowledge on Unix /Linux/IBM AIX/Windows OS server functionality 5 • Should be ready to work in shifts (including night shifts and holidays) 6 • Able to communicate in English (verbal/written) 7 • Able to work under pressure 8 • Able to demonstrate a high degree of flexibility including shift and out of hours working 9 • Self-motivation and able to take responsibility 10 • Able to demonstrate initiative and a proactive approach to daily tasks

BMC is looking for a Product Development Support Engineer (C++) to join our product R&D support and patch development efforts. In this role, youll be a part of a new engineering team, and tackle high-impact challenges to enhance product reliability and deliver exceptional value to our customers. From addressing critical issues in our software to collaborating with globally distributed teams, you'll play a pivotal role in ensuring our software meets the highest quality and performance standards. If you're passionate about problem-solving, working in a collaborative and supportive environment, and making a direct impact on product quality, this is the role for you! Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Be part of a new engineering team, focused on product support and patch development for mission-critical software. Develop, test, and implement diagnostic tools and processes to enhance product performance. Contribute to patch development cycles, ensuring timely delivery and quality assurance. Take ownership of specific technical tasks and drive them to completion with a sense of urgency. Continuously learn and contribute to the growth of the team through sharing knowledge and best practices. Work cross-functionally to ensure software quality meets customer expectations. To ensure youre set up for success, you will bring the following skillset & experience: Bachelors degree in computer science, Engineering, or a related field. 5+ years of experience in a similar role. 3+ years of experience in C++ Proficiency in Linux and Windows OS. Deep understanding of database technologies (PostgreSQL, MySQL, Oracle). Result-driven, problem-solver at heart. Ability to work effectively both independently and as part of a team. Excellent communication and collaboration skills. Whilst these are nice to have, our team can help you develop in the following skills: Experience with Java. Experience with messaging systems (Kafka or similar). Experience working in an enterprise product-based company.

Required Skills Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Audio, Video support | Installation and configuration Technology | Windows Operating System | Installation, configuration and management Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engineers? primary responsibility is to provide support to an organization?s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. 2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. 3) This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries 4) To support daily technical support activities for computers & all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals. 5) To perform the system changes adhered to organizational policies. 6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments 7) Technical Skills a. Windows Operating System: b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11 c. Understanding of desktop applications and how do they work, installation & uninstallation. d. Understanding of domain setup & ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently 8) In addition to above, support and perform below activities. a. Exchange and Mobility Clients b. Printer management c. Backup and Recovery d. Audio, Video support e. End Point Security/Patch Management f. Hardware and Networking

In our always on world, we believe it s essential to have a genuine connection with the work you do. Due to continuous growth, CommScope is looking to hire Analyst, IT Service Desk to be based at our site in Hyderabad . The Analyst, IT Help Desk provides first-level technical support via chat, phone, email, and remote assistance for workstation hardware, software, mobile devices, network connectivity, and audio/video conferencing systems. The role involves account administration, software installation, and routine IT tasks while resolving basic technical issues and escalating complex problems to upper-tier support or the IT Service Desk Supervisor. How Youll Help Us Connect the World: Delivering 24x7x365 IT support, working in rotating shifts. Diagnose and troubleshoot hardware, software, network, and application-related issues. Manage user accounts, permissions, and access control. Leverage ITIL best practices to ensure smooth incident and request management. Utilize Service Desk tools like ServiceNow, Cisco Finesse, and Bomgar for ticketing and resolution tracking. Document service requests, applied fixes, and resolutions in the ticketing system. Support critical incidents, automation initiatives, and process improvements. Assist with onboarding new users, training, and Service Desk knowledge management. Participate in problem management, audits, reporting, and quality control efforts. Ensure customer satisfaction through effective communication and problem-solving. Required Qualifications for Consideration: Bachelor s Degree: Preferably with 3+ years of experience in IT support or help desk environments. Experience in IT troubleshooting (hardware, software, networking, mobile devices). Familiarity with Service Desk and ticketing systems (e.g., ServiceNow, Bomgar). Strong communication skills, critical thinking, and customer-focused problem-solving. Understanding of Windows OS, Active Directory, endpoint management, and workstation support tools. ITIL Foundation certification (preferred) and experience following ITIL best practices. Ability to work independently and collaboratively in a global IT support team. Flexible shift rotations to maintain 24x7x365 service coverage. You Will Excite Us If You Have: Hands-on IT support experience, ticketing tool experience, Strong Analytical & Reporting Skills and excellent communication. What Happens After You Apply: Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs.commscope.com / content / How-We-Hire / ?locale=en_US

We are looking for a skilled System Engineer L3 to provide advanced remote support for operating systems, applications, and end-user technical issues. The ideal candidate will handle escalations, document issue resolutions, and ensure consistent delivery of high-quality customer support experiences. Must-Have Skills - Strong communication and customer handling skills -Expertise in troubleshooting Windows OS, Outlook, Microsoft Teams, Citrix, VDI, VPN, and endpoint security tools - Solid experience in resolving technical issues via remote support channels - Ability to document technical issues and create clear, reusable SOPs -Proficient in incident routing, trend recognition, and escalation management - Familiarity with ticketing systems (e.g., ServiceNow, Remedy)

L3/L4 level of knowledge for maintenance, configuration, management, Installation & troubleshooting of Windows Active Directory infrastructure . L3/L4 level of knowledge for maintenance, configuration, management, installation & troubleshooting of Active Directory Federation Services, Certificate Authority . Good Hands-on experience on OS Installation, Upgrade including installation of Patches & troubleshooting on Server OS Windows (2016/2019/2022) . Good Hands-on experience on Virtualisation technologies - VMware & Microsoft Hyper-V which includes VM build (OS installation, configuration), deployment into production & management. Central Patch Management through SCCM , POP-UP configuration. Hands-on experience on NAS file servers (Storages) like providing shares/access to users, CIFS, NFS. Administration/Operational management of Privileged Access management (PAM) tool. Co-ordination with OEMs like Microsoft/Iraje for related troubleshooting/support on support on tools/platform. Knowledge of IT Service Management (ITSM) process including Incident/Problem/Change Mgt. Basic working knowledge of any ITSM (Ticketing) Applications & System Monitoring Tool. Adept at handling day-to-day administrative activities in coordination with internal /external departments. Personality Traits: Good Communication skills. Effective Team Player. Role will involve working with Cross Functional Teams (TGIT & Business). Be able to efficiently prioritize and complete multiple tasks within given schedule. Quick learner with good execution capabilities. Note: This position requires working post Business Hours to support Operations as and when needed eg: Server OS Patching/Emergency Security Upgrades etc Weekend Support based on Incident Priority/Management Flexible work timings during Business Working hrs

As passionate about our people as we are about our mission. What We re All About : Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our Circle of Awesomeness award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking an Application Support Analyst to handle inbound calls from external customers seeking technical support for the Q2 Solution. This is a technical support role that requires mid-sized application troubleshooting and support as well as a customer centric personality. Qualified candidates must have experience with phone-based application support, strong communication and organization skills, and must pay close attention to detail. Familiarity with Windows OS/Server troubleshooting is preferable. RESPONSIBILITIES: Provide first-line telephone technical support for the Q2 Solution Troubleshoot/resolve basic customer problems Answer phone calls in a high-paced environment within acceptable service levels Accurately record cases, including customer comments, proper categorization, and fully document issues for quick resolution without requiring additional contact with the customer to obtain basic details Accurately establish and record case priority De-escalate customer concerns and provide resolution Use available tools, procedures, instructions, and documents to resolve technical problems Maintain in-depth knowledge of Q2 Solution usage to answer how to questions and provide step-by-step instructions to customers Thoroughly document all research/conversations utilizing a case tracking system Provide regular updates to customers regarding ongoing troubleshooting and resolution efforts Manage an individual open case queue, while being assigned new cases on a daily basis May receive escalated cases and tasks from customers or management, and must prioritize accordingly Escalate unresolved problems to the appropriate resources and departments in accordance with published guidelines Develop and maintain effective relationships with customers Follow internal change control process to implement any required product modifications Occasionally assist with testing emergency product fixes received from Product Development, as needed Often make data or configuration edits in a production environment, requiring extreme care and attention to detail Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to. Participate in rotating 24x7 on call support coverage for all issues Communicate customer status, concerns, and issues to the Operations Management as needed Work closely with employees in other functions, such as implementations and development EXPERIENCE AND KNOWLEDGE: Typically requires a Bachelors degree in (relevant degree) or equivalent experience and 2-4 years of related experience; or an advanced degree with no experience Understanding of remote tools and basic networking required Previous enterprise/mid-sized software support or delivery experience preferred Excellent communication and organizational skills required Ability to quickly learn new technologies and programs Previous customer service experience preferred; Must have ability to provide assistance to customers in a respectful, helpful manner Knowledge of Banking practices is helpful Some troubleshooting experience preferred This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - You Earned it

Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment. Management of cloud and on-prem infrastructures hosting IAM. Working knowledge on One identity tools : 1IM Manager / Object Browser / Job Queue / Synchronization editor. Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server. Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks. Your benefits. We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroa. We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location). From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teachAbout Allianz Technology. Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum \u2013 from one of the industry\u2019s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement. Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let\u00B4s care for tomorrow. You. IT.