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2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machi...
Posted 3 months ago
2.0 - 3.0 years
3 - 4 Lacs
Pune
Work from Office
Job Title: Desktop Support Location: Pune, India Experience: 2 to 3 Years Job Summary: As a Member of the IT Team, the role is focused on diagnosing and resolving end user PC/Applications Problems, and fulfilling IT related requests. The candidate must be capable of processing a high volume of work and achieving successful resolution of a wide variety of issues in a timely manner. Responsibility: You will install, repair and analyze hardware, software, and peripheral equipment, following design or installation specifications. You will comply with and be aware of HW, SW and Security policies. You will manage relationships with relevant PC vendors for hardware needs, as required. You will have...
Posted 3 months ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for Web Application Development of Rosemount Level Measurement Products. This position involves designing and architecting software features, collaborating with designers and product managers to understand the features, and implementing both the client-side (front-end) and server-side (back-end). In this role, your responsibilities will include capturing and developing software requirements, preparing software design and architecture for projects, developing high-level and low-level designs for assigned projects, liaising with User Experience designers for frontend development, designing and implementing scalable Microservices, participating in code reviews, developin...
Posted 3 months ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
The ideal candidate for this position should have a relevant experience of 8-10 years and hold a Graduate degree (BE/MCA or Graduation from Science Stream). As a part of your professional experience, you will be responsible for managing and maintaining the Enterprise Backup systems. You should have proficiency in Veritas/Commvault backup tools, and preference will be given if you possess expertise in both tools. Your key responsibilities will include ensuring that backups are run as per schedule, meeting retention requirements, verifying full backup jobs, maintaining an audit trail of backups and restores, providing reports on job success/failure, and raising event alerts. You will also be r...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a System Administrator, you will be responsible for setting up and maintaining systems efficiently. This includes installing, upgrading, and troubleshooting Windows OS and Microsoft Office applications. You will configure and manage desktops, laptops, and peripherals in various environments, ensuring smooth operations. In terms of Hardware & Software Management, you will implement, monitor, and troubleshoot hardware devices and drivers. It will be your responsibility to replace faulty components like motherboards, RAM, and HDDs. Additionally, you will install and troubleshoot client applications and antivirus software to address malware and virus-related issues effectively. Your role will...
Posted 3 months ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Provide first-level IT support for hardware, software, and network issues. Log and escalate tickets, guide users, and ensure timely issue resolution. Required Candidate profile Fresh graduates iwith basic troubleshooting and system knowledge Good communication skills, customer focus and eager to learn Male Graduates(Candidates passed out from 2017 - 2024) can apply.
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
You are urgently hiring experienced professionals for the role of US Technical Support Specialist. You should possess exceptional communication skills and strong technical knowledge to effectively resolve customer issues related to laptops, routers, MS Office, and other related technologies. Your key responsibilities will include providing prompt support via phone and chat for technical issues concerning Windows OS, laptops/desktops, emails, routers, printers, and smart devices. You will be expected to troubleshoot and efficiently resolve hardware/software concerns, while maintaining detailed logs of all interactions to ensure high levels of customer satisfaction. Collaboration with the team...
Posted 3 months ago
0.0 - 2.0 years
2 - 4 Lacs
Surat
Work from Office
Surat, Gujarat (Preference to candidates from Nanpura or within 20 km) 0 2 years Office Hours: 10:00 AM to 7:00 PM (5 Days a Week, Sunday Holiday) Immediate joiners preferred About the Role We are looking for a Technical Support Engineer to join our growing support team at Gatisofttech. You will be responsible for assisting clients with real-time troubleshooting, resolving software-related queries, and ensuring smooth operation of our ERP, POS, Web, and Mobile applications. This role is ideal for individuals who are passionate about technology and providing excellent customer service. Key Responsibilities Provide technical support via phone, chat, email , or remote desktop tools such as AnyD...
Posted 3 months ago
5.0 - 7.0 years
7 - 9 Lacs
Hyderabad, Ahmedabad, Bengaluru
Work from Office
Job Title Endpoint Engineer, 2 Job Description The Endpoint Engineer Analyst 2 is responsible for deploying, maintaining, and troubleshooting a range of enterprise endpoints and desktop technologies. This role supports internal Dotdash Meredith employees by ensuring a seamless, efficient, and enjoyable end-user technology experience. The analyst works across platforms to implement best practices in system configuration, security, and performance, while also serving as a key point of contact for escalated technical issues. Key Responsibilities 1. Provide L3 desktop support with effective and timely troubleshooting of complex issues in macOS and Windows OS, that can be related to (but not limi...
Posted 3 months ago
4.0 - 8.0 years
5 - 12 Lacs
Mumbai
Work from Office
We are seeking an Executive- IT to provide enterprise-level support to users. The ideal candidate will have strong troubleshooting skills and the ability to research, diagnose, and resolve technical issues to ensure User satisfaction. KEY RESPONSIBILITIES : Install, configure, monitor, and maintain computer applications and networks. Set up and manage operating systems. Prioritize and manage workflow while resolving network-related issues. Diagnose, troubleshoot, and resolve customer-reported issues by gathering detailed information. Design computer systems to meet organizational or User needs. Adapt to emerging and evolving technologies. Act as the first point of contact for Users experienc...
Posted 3 months ago
5.0 - 10.0 years
12 - 20 Lacs
Pune
Hybrid
Job Summary: We are seeking a skilled Windows Build and Image Engineer to manage and maintain standardized Windows OS images used across the organization. The ideal candidate will have a strong background in Windows operating systems, imaging tools, automation, and endpoint management solutions such as Microsoft Endpoint Manager Intune, or MDT. Key Responsibilities: Develop, test, and maintain custom Windows OS images (Windows 10/11) for desktops, laptops, and virtual environments. Integrate device drivers (PnP), software applications, and security patches into image builds. Manage and optimize image deployment processes using tools like MDT, or DISM tools. Maintain version control and docum...
Posted 3 months ago
5.0 - 10.0 years
7 - 14 Lacs
Hyderabad
Work from Office
- Should have worked on Azure (extensive hands on) for at-least 3-5 years. PaaS based web app, Function Apps, Storage and IaaS (Both Linux and Windows). - Should have decent exposure to Azure AD and should have worked on Azure monitoring and control. - Should have worked on SSO/MFA/WAF set up. - Should have worked on Operating systems such as Windows and Linux and databases like Oracle, MS SQL with basic understanding on the OS/DB admin concepts. - Should have hands on experience on cloud migrations. - Candidate should be from a developer background - Either one of .Net, Java, Python or NodeJs. Added advantage : - Preference will be given to candidates having exposure to DevOps (Cloud DevOps...
Posted 3 months ago
5.0 - 10.0 years
25 - 30 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team i...
Posted 3 months ago
3.0 - 6.0 years
10 - 14 Lacs
Mumbai
Work from Office
- Strong Hands-on Experience in Shell Scripting: Proficient in writing and debugging shell scripts for task automation, job scheduling, and system maintenance. - Control-M administration experience as Level 2/3 level for complex infrastructure and environment. - Ability to schedule jobs, monitor and correct the issues related to backups, applications, file transfers, etc. - Handled Priority 1 and critical issues related to Control-M. - Knowledge on integrations using plugins and API based connections with other infrastructure services. - Setup and maintain high availability of the Control-M environment of a large infrastructure environment. - Ability to maintain, upgrade and patch the Contro...
Posted 3 months ago
2.0 - 5.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Your skills C1 English written and spoken Windows OS expertise MAC OS would be an advantage Familiar with ticketing systems preferably Service Now Understanding of principles and best practice of information security Your tasks Resolution of Incidents occurring on end user computers and virtual machines Completion of Service Requests for software installation Management of tickets in the Service Now ticketing tool Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better ...
Posted 3 months ago
4.0 - 9.0 years
7 - 9 Lacs
Hyderabad
Work from Office
Role - Team Lead | Windows | Microsoft applications Should need to have team lead designation on papers Exp - Min 4 Yrs Notice - Immediate to 30 Days Loc- Hyd 5 Days working 2 days fixed off | Both ways Cabs 9116324602 | teena.ghrs@gmail.com
Posted 3 months ago
7.0 - 10.0 years
8 - 9 Lacs
Noida
Work from Office
Job Title: L3 - Senior Service Desk Analyst Skills & Requirements: Job Type: Service Desk Engineer Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage Range of Year Experience - 7 - 10 Years RTO - Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote desktop an...
Posted 3 months ago
7.0 - 10.0 years
8 - 9 Lacs
Hyderabad
Work from Office
Job Title: L3 - Senior Service Desk Analyst Skills & Requirements: Job Type: Service Desk Engineer Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage Range of Year Experience - 7 - 10 Years RTO - Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote desktop an...
Posted 3 months ago
5.0 - 8.0 years
6 - 10 Lacs
Noida
Work from Office
Quality lead Skills & Requirements: Job Type: Quality lead Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Experience: 5-8 Years Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage RTO - Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote desktop and diagnostic tools. Ability to create and maintain SOPs an...
Posted 3 months ago
7.0 - 10.0 years
6 - 7 Lacs
Noida
Work from Office
Job Title: L3 - Senior Service Desk Analyst Skills & Requirements: Job Type: Service Desk Engineer Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage Range of Year Experience - 7 - 10 Years RTO - Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote desktop an...
Posted 3 months ago
0.0 - 2.0 years
8 - 9 Lacs
Hyderabad
Work from Office
Job Title: L1 - Service Desk Analyst Skills & Requirements: Job Type : Service Desk Engineer Base Location: [ Hyderabad/Noida ] (24x7 Hybrid / Remote / Onsite Support) Experience: 0-2 Years Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage Range of Year Experience - 1 - 2 Years RTO - Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow ) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with...
Posted 3 months ago
2.0 - 8.0 years
6 - 7 Lacs
Pune
Work from Office
What You Will Do As a Tech Customer Service Representative, you will be working with corporate accounts for Physical Security Systems, specifically focusing on Access Control and CCTV systems. Your role will involve providing technical support, troubleshooting, and ensuring the effective functioning of security systems like CCURE, Genetec, Lenel S2, and ExacqVision. How You Will Do It Work with security software and hardware platforms like CCURE Genetec Lenel S2 Solarwinds ExacqVision Networking Tools MS Office Tools Execute and validate existing technical documentation. Troubleshoot and configure IP CCTV cameras (AXIS Make VMS platform). Configure and harden Axis Cameras for stream, storage...
Posted 3 months ago
1.0 - 4.0 years
1 - 4 Lacs
Hyderabad
Work from Office
SenecaGlobal offers end-to-end software services and solutions to organizations seeking a trusted and strategic global outsourcing partner. We help our clients realize significant cost savings through a broad range of technology solution areas including product development and maintenance, application development and maintenance, software testing, IT infrastructure support, Cloud Computing-AWS, DevOps, Microsoft Azure, iSeries - AS/400 solutions, Mobile Enterprise in Android, and iOS. Our services provide improved productivity, decreased cost, and increased value over time. The services and solutions we deliver through our unique global delivery model provide our clients with the competitive...
Posted 3 months ago
1.0 - 4.0 years
2 - 6 Lacs
Hyderabad
Work from Office
You will be responsible for the day-to-day operations, managing escalations, and working closely with Client Service Engineers to improve our services. Principle duties and responsibilities Monitor ServiceNow ticket queue (ISD) and / or Slack IT Channel Gather and document information from reporter in a ServiceNow ISD ticket Access requests AD permission Account Groups Global Protect VPN support. Other Tier 1 support Manage and troubleshoot accounts and access via Active Directory. Troubleshoot macOS, Windows, and Linux endpoint issues, including application and OS level issues Troubleshoot network connectivity issues Responsible for providing phone, chat and email-based technical support Re...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
vapi, gujarat
On-site
We are seeking an ONSITE IT & Network Support Engineer/Technician for Casual Freelancing tasks in your area. If you are interested in contractual work, you will have the opportunity to earn compensation on an hourly or daily/half-day basis. Tasks will be assigned based on your location, allowing you to provide support according to your availability on weekdays or weekends. Your responsibilities will primarily involve L1 & L2 IT/Networking tasks such as desktop support, installation and replacement of hardware components in servers/racks, and offering on-site assistance for remote support needs including console access to routers, switches, firewalls, etc. Key Skills Required: - Proficiency i...
Posted 3 months ago
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