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3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Security Operations Center (SOC) Analyst, you will be responsible for monitoring the security environment, tracking compliance audit processes for IT applications, and providing incident management support. This operational role requires you to deliver results that directly impact day-to-day operations. You will need to instruct professional or technical staff and review the quality of their work. Your responsibilities will include conducting quality checks and providing constructive feedback to L1 analysts. You will also be tasked with maintaining SOC metrics such as Mean Time to Detect (MTTD), Mean Time to Respond (MTTR), and Mean Time to Close (MTTC). It is essential to have in-depth...
Posted 3 months ago
6.0 - 10.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You will be responsible for the administration of One Identity tool and management of integrated Identities and Services. This includes providing engineering support for the One Identity Manager Environment and managing cloud and on-prem infrastructures hosting IAM. You should have a working knowledge of One Identity tools such as 1IM Manager, Object Browser, Job Queue, and Synchronization editor. Your role will involve understanding the entire IAM environment, Active Directory Multi-forest environment at an enterprise level, Windows OS, IIS, and MS SQL server. You will be monitoring, reporting, and analyzing bugs during and after IAM release versions, as well as managing the performance of ...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining Avaya as a Technical Specialist in Contact Center based in Bangalore, Hyderabad, or Pune, reporting to the Operations Manager. Your role will involve providing expert post-sales support for software and/or hardware systems, sub-systems, and/or applications for customers or field personnel using telephone and remote diagnostic capabilities. You will proactively review customer networks to identify potential issues, work with management and teams to implement solutions, and independently handle problems of diverse scope. Your responsibilities will include significantly contributing to client satisfaction, managing service requests, incidents, problems, and change management...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Sustaining Engineer at BMC, you will be part of a new engineering team dedicated to supporting product R&D and patch development efforts. Your role will involve addressing critical issues in software, collaborating with global teams, and ensuring product reliability and exceptional value for customers. Your primary responsibilities will include developing, testing, and implementing diagnostic tools to enhance product performance, contributing to patch development cycles, and taking ownership of technical tasks to drive them to completion efficiently. You will also be expected to continuously learn, share knowledge, and work cross-functionally to ensure software quality meets customer ex...
Posted 3 months ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for the web application development of Rosemount Level Measurement Products. This role involves designing and architecting software features, collaborating with designers and product managers to understand the requirements, and implementing both client-side (front-end) and server-side (back-end) functionalities. Your primary responsibilities will include capturing and developing software requirements, preparing software design and architecture, developing high-level and low-level design for projects, collaborating with User Experience designers for frontend development, designing and implementing scalable Microservices, participating in code reviews, developing and un...
Posted 3 months ago
0.0 - 3.0 years
0 Lacs
palghar, maharashtra
On-site
As a Desktop Engineer, you will be responsible for installing, configuring, and maintaining desktop computers, laptops, printers, and other IT peripherals. Your role will involve troubleshooting hardware, software, and network-related issues, providing first-level support to users, and ensuring timely system upgrades and patches. You will also be in charge of maintaining inventory and records of IT assets, setting up new user accounts, and managing permissions. In addition, you will need to support LAN, WAN, and internet connectivity issues. To qualify for this position, you should have a minimum of 6 months to 1 year of experience in desktop support or IT helpdesk roles. A Diploma or Bachel...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
ComparePolicy.com believes in establishing long-term relationships with both clients and employees. Valuing employee competencies, the company provides opportunities and an environment for growth. Investing in employees, ComparePolicy.com helps sharpen their skills and competencies. Success at ComparePolicy.com relies on skilled, dedicated, experienced, and disciplined professionals. The company aims to set new industry standards by hiring individuals committed to realizing their full potential. With guidance from industry experts and company-sponsored training, employees are encouraged to evolve and strengthen their skills. ComparePolicy.com offers an excellent platform for learning and gro...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
NTT DATA is looking for a Field Tech Specialist - Tech Bar to join our team in Hyderabad, Telangana, India. As a Field Tech Specialist, you will be responsible for providing support to the organization's end-user base, responding to service requests and incidents, and collaborating with various teams to resolve issues effectively. You will lead the Hyderabad team and work closely with other tech teams in the region. Key responsibilities include imaging and managing laptops using Intune imaging and Airwatch portal management, managing hardware lifecycle, acting as the 1st Level Point of Contact for escalations, and managing tickets on ServiceNow ITIL tool based on priorities and SLAs. You wil...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
You have come across an exciting opportunity as a Lead Consultant - Teamcenter Admin Infrastructure Consultant at Danfoss based in Chennai (Oragadam). As a key member of the team, you will be responsible for managing and optimizing the global PLM environment, ensuring its high availability and performance. Your primary responsibilities will include administering and supporting Teamcenter PLM infrastructure throughout the development, testing, and production phases. You will work closely with IT teams to handle installations, upgrades, and maintenance of PLM software while monitoring system health, performance, and licensing compliance. Proactively analyzing logs and trends will be essential ...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
jalandhar, punjab
On-site
You will be responsible for managing all production activities including daily production reporting, labor shift handling, MIS reporting to Plant Head/Production Manager, overall production planning and control, incoming material inspection, online production testing, quality test reporting for daily dispatch material, and audit reporting for BIS certification. You will also be tasked with testing online production and raw material coatings, job development based on customer product requirements, package development, printing, and other important batch tests. Additionally, your role will involve providing day-to-day production planning, implementing packaging-related engineering changes to m...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
The ideal candidate should possess a minimum of 2 years of experience in the field. You should be able to join immediately or within a maximum of 30 days. Your responsibilities will include: - Having hands-on experience with network, security, infrastructure, and cloud monitoring and observability tools such as NMS, ManageEngine, SIEM, SolarWinds, motadata, etc. - Understanding network monitoring protocols like SNMP, Syslog, NetFlow, etc. - Knowledge of various Microsoft authentication and monitoring protocol methods including WMI, WinRM, LDAP, Kerberos, NTML, Basic, etc. - Understanding of Windows and Linux operating systems, infrastructure monitoring such as SCCM, and web server performanc...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
The ideal candidate for this role should possess 5-8 years of experience and be located in Hyderabad with an immediate availability. Your expertise should include proficiency in Power BI, Power Query, M language, Kusto, Incident Management, and Problem Management. Additionally, you should have a good understanding of tools such as fiddler, Netmon, Wireshark, ICM, and Windbg for troubleshooting purposes. Strong analytical and problem-solving skills are essential for success in this position. A basic understanding of Windows OS & Networking concepts, Azure services, Data connectors, Power Platform (Power Apps, Power Automate, Logic Apps), SQL, and scripting knowledge will be beneficial.,
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a leading provider of comprehensive human resource services in India, Viraaj HR Solutions is dedicated to empowering organizations by connecting them with the best talents in the industry. Our mission revolves around fostering a culture of respect, integrity, and collaboration, ensuring that both our clients and candidates thrive in a supportive environment. We are committed to tailoring recruitment strategies to meet the unique needs of each business, thereby driving success effectively. In this role, you will be responsible for managing and administering Microsoft Intune and SCCM environments. Your duties will include designing and executing software deployment strategies, offering expe...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
You are urgently hiring Technical Support Executives with experience in handling US-based customers. In this role, you will be responsible for diagnosing hardware and software issues, providing step-by-step assistance, and ensuring complete customer satisfaction. Your key responsibilities will include providing first-level support for laptops, desktops, Windows OS, routers, and email configuration. Additionally, you will need to log, categorize, and escalate issues as necessary, deliver accurate solutions efficiently over the phone or chat, and follow up with customers to ensure issue resolution. To excel in this role, you must possess excellent English communication skills, the ability to m...
Posted 3 months ago
3.0 - 5.0 years
5 - 12 Lacs
Jaipur
Work from Office
Job Summary: Shift- 24*7 Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certifications: MCSE, RHCE, CCNA, VCP, or equivalent. We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities: Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardenin...
Posted 3 months ago
3.0 - 4.0 years
3 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. As a Boomi Software Support Eng...
Posted 3 months ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, Gurugram, Greater Noida
Work from Office
What We Offer: What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because it s time to imagine what it s like being a Quality Analyst at TaskUs. As a Quality Analyst , you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experience and ...
Posted 3 months ago
2.0 - 3.0 years
5 - 5 Lacs
Thiruvananthapuram
Work from Office
We are seeking a skilled and customer-focused Service Desk Analyst to provide IT support services. The role involves acting as the first point of contact for end users through various channels such as phone, email, and ITSM tools. The analyst will perform initial triage and resolution of incidents and service requests, escalate unresolved issues appropriately, and ensure a seamless support experience aligned with ITIL processes. Key Responsibilities: - Provide Level 1 to 1.5 technical support to end users through phone, email, and ITSM ticketing systems. - Troubleshoot and resolve basic hardware, software, network connectivity, and peripheral device issues. - Assist users with password reset...
Posted 3 months ago
0.0 - 6.0 years
2 - 8 Lacs
Gurugram
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers ...
Posted 3 months ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues r...
Posted 3 months ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues related to Windows...
Posted 3 months ago
3.0 - 10.0 years
0 Lacs
maharashtra
On-site
You will be responsible for providing IT support services to end users in Australia Time. As a Manager, Senior Analyst, or Analyst in the IT Support team, your main focus will be on end user support and basic endpoint troubleshooting, following ITIL process framework guidelines. Your role will involve utilizing your expertise in products such as Service Now, Intune, Windows OS, Microsoft Teams, Office365, and TeamViewer. To qualify for this position, you should hold a degree in IT along with any additional technical certifications, with a preference for ITIL certification. The ideal candidate will have at least 3+ years of experience for Analyst IT Support, 5+ years for Senior Analyst IT Sup...
Posted 3 months ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. For More Details Call : HR Zaid @ 9538878904 (call or whats app) Email id : zaid@thejobfactory.co.in Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues re...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Technical Support Specialist at Palo Cortex XDR, you will be responsible for providing technical support to customers and partners. Your role will include offering technical services such as writing scripts, troubleshooting, and sharing best practices with customers. You will manage support cases efficiently to ensure that issues are properly recorded, tracked, resolved, and followed up on in a timely manner. Additionally, your responsibilities will involve fault isolation and root cause analysis for technical issues, as well as publishing Technical Support Bulletins and other technical documentation in the Knowledge Base. You will review technical documentation for training materials, ...
Posted 3 months ago
2.0 - 6.0 years
0 - 0 Lacs
lucknow, uttar pradesh
On-site
We are seeking a skilled and proactive L1 Support with at least 2 years of hands-on experience in IT support. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing system installations, and ensuring seamless day-to-day IT operations for end-users. Strong communication skills, attention to detail, and the ability to work independently are essential. Provide technical support for desktops, laptops, printers, and peripherals. Install, configure, and maintain operating systems and applications (Windows/Mac). Troubleshoot network and connectivity issues. Support end-users via remote tools or on-site assistance. Maintain asset inventory and documentatio...
Posted 3 months ago
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