258 Windows Os Jobs - Page 10

Job Description Overview: As an MECM and Intune Administrator, you will play a critical role in the design and management of these Microsoft-based systems. You will lead the effort to ensure the effective deployment of software, updates, monitoring, and mobile device management across our organization. US Shift Key Responsibilities: 1. MECM Design and Optimization: Lead the design and optimization of MECM infrastructure, including site servers, distribution points, and client settings. Implement advanced software deployment strategies, automation, and ensure efficient patch management. 2. Intune Configuration and MDM Expertise: Good knowledge on Intune policies, Azure policies and AD GPO. Lead the configuration and management of Microsoft Intune for mobile device management (MDM) and endpoint security. Implement and manage complex security policies, device settings, and compliance rules. 3. Software Packaging and Deployment Leadership: Lead the packaging and deployment of software applications, updates, and patches using MECM. Implement advanced software distribution methodologies, package creation, and automation. 4. Operating System Deployment Expertise: Design, create, and maintain advanced task sequences for OS deployments, including in-place upgrades and dynamic provisioning. Optimize and automate OS deployment processes for efficiency. 5. Advanced Troubleshooting and Support: Provide support for MECM and Intune-related issues and incidents. Conduct root cause analysis for complex issues and incidents. 6. Documentation and Reporting: Maintain detailed documentation of configurations, best practices, and optimization procedures for MECM and Intune. Create and present advanced reports on the performance and effectiveness of these systems to management and stakeholders. Qualifications: 5+ years of experience in MECM, SCOM, and Intune administration, optimization, and troubleshooting. In-depth knowledge of Microsoft technologies, including Windows OS, MECM and Intune. Strong analytical, problem-solving, and advanced troubleshooting skills. Excellent communication

Job Description This position is based in Hyderabad, India. In addition to several positions, we are looking for a Leading Software Engineer who will take a technical leadership and be responsible for architecture and technical solution of Windows Agent. You must be an energetic self-starter with a desire to learn new things quickly. In this position, you will work with a team of talented software engineers to innovate, implement, and support the product roadmap. Responsibilities: Be responsible for design and architecture of low-level Windows Agent Components Be a technical leader of the team and act as the technical liaison representing this location for a geographically distributed engineering group. Contribute to feature implementation to bring the product to the next level. Participate in continuous and iterative software development cycles with emphasis on code quality, supportability, scalability and performance. Mentor other engineers, as well as ensure adherence to CyberArk Engineering practices and security coding guidelines. Work with other engineering teams, Product Management and the field professionals to understand customer requirements for continuous product enhancements. Assist engineering leadership in hiring #LI-HK01 Qualifications 6+ years hands-on experience in design & development of Windows applications In-depth understanding of Windows OS technologies, WinAPI and Windows Internals Proficient in C++ Good understanding of security and best practices. Experience with Agile, TDD, SOA and test methodologies. Good experience on Requirement/Design/Code Review & Inspections practices. Experience in development processes like creating technical and architectural documents Excellent written and oral communication skills as well as strong interpersonal skills. Ability to handle ambiguity and collaborate across multiple groups and disciplines. Ability to manage multiple tasks concurrently and drive them to successful completion. Ability to collaborate in a cross-group environment with global SWE teams. Ability to rapidly assimilate new information and techniques Windows Kernel Development Experience is a plus. Reverse Engineering Experience is a plus. Go Language knowledge is a plus.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Role & responsibilities: Undertake user access management tasks across the application portfolio accurately and within agreed SLAs. Provide user access reports to the Internal Controls team for access certification, and to the business as part of external and internal audit exercises. Undertake other administrative application duties on request from the business or based on internal regular task rotas. Examples include activities such as setup of new customer pension scheme application records and performing of data extracts. Create and maintain internal process documentation. Issue communication emails to the user community to notify of forthcoming planned downtime. Contribute towards monthly Sunday-morning application smoke testing on rota shared across the team. Liaise with users to handle queries associated with administrative support tasks. Ensure that incoming service desk tickets and requests have been assigned correctly, and that they are re-routed appropriately when not. Ensure that any high-impact or priority incident tickets are brought to the attention of the Product Support Manager and senior support analysts. Assist in the reporting of incident and request ticket productivity statistics for management consumption. Experience & Qualifications: Graduate / Postgraduate with over 8 years of relevant experience in Application Support Admin role. Demonstrable IT/Application/SQL Server Support in a similar 1st / 2nd Line Support role. Good level of technical understanding of a range of software/systems including Windows OS & SQL. Time management skills, with the ability to prioritize work and competing requests. Able to step into an unfamiliar troubleshooting scenario and apply a framework of existing technical knowledge in order to suggest ways forward for investigation and resolution. Experience working within an Enterprise level organization. Experience of the Pensions Administration Industry will be desirable

Role & responsibilities Job Description for End User Computing A skilled professional administrator is responsible for the day-to-day management and configuration of Windows, Linux, macOS, Jamf Pro, ManageEngine Endpoint Central, and CrowdStrike would involve managing and securing a variety of endpoints, including desktops, laptops, and servers, across multiple operating systems. Responsibilities would include device management, patch management, security configuration, and threat analysis, often using tools like Jamf Pro and CrowdStrike for endpoint security. Core Responsibilities: Endpoint Management: Deploying, configuring, and managing Windows, macOS, and Linux devices. Utilizing tools like Jamf Pro and ManageEngine Endpoint Central for device enrollment, configuration profiles, and software deployment. Implementing and maintaining endpoint security solutions, such as CrowdStrike Falcon. Patch Management: Planning, testing, and deploying operating system patches and software updates across various endpoint environments. Ensuring timely application of security fixes to minimize vulnerabilities. Security Configuration: Configuring and maintaining security policies, including device access controls, data encryption, and firewalls. Monitoring security events and alerts, and responding to potential threats. Threat Analysis and Response: Analyzing security threats and incidents, and implementing appropriate mitigation strategies. Collaborating with security teams to address and resolve security issues. System Administration (Linux): Installing, configuring, and maintaining Linux servers and systems. Troubleshooting and resolving technical issues on Linux systems. System Maintenance: Performing routine maintenance tasks, such as software updates, system upgrades, and equipment installations. Documentation and Training: Creating and maintaining documentation for endpoint management procedures and security configurations. Providing training and support to end-users on best practices for endpoint security. Required Skills and Experience: Operating Systems: Strong experience with Windows, Linux, and macOS. Endpoint Management: Experience with Jamf Pro, ManageEngine Endpoint Central, or similar tools. Security: Understanding of endpoint security principles, threat analysis, and security tools like CrowdStrike. Scripting: Knowledge of scripting languages (e.g., PowerShell, Python) for automation. Problem Solving: Strong analytical and problem-solving skills for troubleshooting and resolving technical issues. Communication: Excellent written and verbal communication skills for documentation and collaboration.

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role Sr Field Support Engineers provide ongoing support to complex OT systems throughout the world, ensuring reliability, system performance and world-class customer satisfaction. This challenging and fast paced environment provides opportunity for engineers to expand their technical knowledge in all aspects of the energy utility industry by solving complex, real world issues for our customer base. Your Impact AMC activities at Customer site. Troubleshoot, resolve, or escalate, and document customer incidents in a timely, efficient and professional manner according to contract maintenance and warrant. Document all customer interaction. Actively contributing ideas for better customer service and continuously improve the quality of service provided. Showing a passion for continued learning, staying abreast of new technology and trends. Work with other technical teams for the inputs and their support in day-to-day activities. What Youll Need Bachelor s degree in Electrical/Computer/Software Engineering. 5 to 8 years experienced. Power Utility experience preferred. Exposure to SCADA/control systems - Knowledge on OSI Monarch SCADA system is an added advantage. Knowledge of SCADA protocols like IEC101, IEC104, MODBUS and DNP. Knowledge of SQL databases viz. SQL Server, MySQL, PostgreSQL, Oracle. Must be familiar with basic networking skills (Windows OS, Red hat OS Switches and Firewall troubleshooting knowledge) Excellent Customer Management Skills. Excellent communication and writing skills, and ability to facilitate own meetings as necessary. Good troubleshooting skills. Knowledge of computer programming. An introduction to C programming is a minimum. Ability to work on several projects in parallel in a fast-paced environment. Location preference - New Delhi. Ability and flexibility to travel to domestic and international customer sites (less than 10% travel per year). #LI-RR1

- Strong Hands-on Experience in Shell Scripting: Proficient in writing and debugging shell scripts for task automation, job scheduling, and system maintenance. - Control-M administration experience as Level 2/3 level for complex infrastructure and environment. - Ability to schedule jobs, monitor and correct the issues related to backups, applications, file transfers, etc. - Handled Priority 1 and critical issues related to Control-M. - Knowledge on integrations using plugins and API based connections with other infrastructure services. - Setup and maintain high availability of the Control-M environment of a large infrastructure environment. - Ability to maintain, upgrade and patch the Control-M environment and suggest recommendation for value addition. - Document technical solutions and build SOPs for the monitoring team. - Knowledge on Linux, Unix and Windows environment is mandatory. - Should have Excellent communication and interpersonal skills; helps contribute to timely completion of project deliverables well short of schedule - Rich exposure in automation & programming through UNIX shell scripting, Python or any other scripting language is added advantage - Analytical skill to understand user requirements, procedures, and problems to automate processing or to improve existing job flows and schedules systems - Knowledge on ITIL and Certification preferred. - Knowledge on ServiceNow ITSM tool - Basic understanding of scripting and batch knowledge - Very good understanding of ITIL V3 Fundamentals - Fair knowledge of Windows, Linux & Mainframe operating systems - Good foundation of networking concepts - Nice to have: Knowledge & experience working with different automation tooling within IT Operations - Very good communication & coordination skills - Very good analytical thinking and problem-solving abilities Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

We are looking for an experienced DevOps Middleware Engineer to manage and optimize middleware solutions across Linux and Windows environments. The ideal candidate will have hands-on expertise in CI/CD, DevOps tools, system monitoring, web technologies, security protocols and databases. This role requires a deep understanding of automation, performance monitoring, security best practices and networking concepts to ensure the stability and efficiency of middleware services. Key Responsibilities : 1. Middleware & System Administration : - Deploy, configure and maintain middleware technologies like Apache HTTPD, Tomcat, IIS. - Manage REST/SOAP services, SSL/TLS certificates and proxy configurations. - Ensure system security using Kerberos, LDAP, SSO and HashiCorp Vault. - Work on Linux (AIX, RedHat) & Windows administration for middleware applications. 2. Performance Monitoring & Troubleshooting : - Monitor system and middleware performance using Zabbix or Datadog. - Analyze logs, diagnose performance bottlenecks and implement optimizations. - Work on firewalls, file transfer protocols (FTP/SFTP/FTPS) and network troubleshooting. 3. DevOps & CI/CD Integration : - Implement CI/CD pipelines using Git, GitHub and JFrog. - Automate infrastructure and application deployment using Docker, Ansible and scripting languages (Bash, PowerShell, Windows Batch). - Manage artifacts, containers and package repositories for streamlined deployments. 4. Database & Security Management : - Manage and maintain Oracle, MSSQL and MySQL databases. - Implement secrets management and access control using Vault, Keytab and LDAP. - Enforce security compliance and integrate middleware with identity management solutions. 5. Collaboration & ITSM Support : - Work closely with development, security and infrastructure teams to ensure smooth middleware operations. - Handle incident, problem and change management using ServiceNow & Jira. - Document middleware configurations, troubleshooting procedures and best practices Qualification : - Bachelor's degree in Computer Engineering, Information Technology or IT related fields - Operating Systems : Linux (AIX, RedHat), Windows. - System Monitoring : Zabbix, Datadog. - DevOps & CI/CD : Git, GitHub, JFrog, Docker, Ansible. - Web Technologies : Apache HTTPD, Tomcat, IIS, REST/SOAP, Proxy, Certificates. - Scripting : Bash, PowerShell, Windows Batch, Ansible. - Databases : Oracle, MSSQL, MySQL. - Security & Authentication : Kerberos, LDAP, SSO, Okta, Vault, HashiCorp Vault. - Networking & File Transfers : TCP/IP, LAN, WAN, Firewall, FTP/SFTP/FTPS. - Ticketing Tools : ServiceNow, Jira.

As a Senior Software Tester, you will be responsible for designing, developing, and maintaining automated test frameworks for web applications on Windows and Linux environments. You will write and debug test scripts using Python, JavaScript, and Selenium to ensure software quality and reliability. Your role involves collaborating with cross-functional teams, solving complex technical challenges, and improving CI/CD pipelines for efficient testing and deployment. Strong communication skills, adaptability, and teamwork are essential to thrive in a fast-paced, innovative environment. Experience in Optical Transport Networking and modern web application development is a plus. You have: Bachelor's of Engineering 5 to 12 years with relevant work experience. Knowledge about Optical Transport Networking. Effective and cooperative work for the success of our global team. Strong interpersonal and communication skills are required. Demonstrated ability to learn quickly and to work in a fast paced, innovative environment. It would be nice if you also had: Experience with Web Application development on Windows OS and linux and programming Python, Java Script and Angular JS. Writing and debugging bash and shell scripts with writing web UI Tests with Selenium. Experience with writing modern Python 3 web applications and developing modern REST-like APIs provided web applications. Writing unit and integration tests using the unit test library and mocks and working on GitLab-based CI/CD pipelines. Develop and maintain RESTful APIs, and work with GitLab-based CI/CD pipelines to automate testing, building, and deployment. Solve technical challenges, collaborate with cross-functional teams, and communicate progress effectively. Adapt to new technologies and industry practices in a fast-paced environment. Effective and cooperative work for the success of our global team. Ability to solve complex technical challenges. Strong interpersonal and communication skills are required. The candidate must be able to successfully work in a team-oriented environment. Demonstrated ability to learn quickly and to work in a fast paced, innovative environment.

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users? machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. eg, Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP?s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Designation: Helpdesk Executive (This is an entry-level IT support role) Key Responsibilities: You will work on a ticketing tool, where user issues are logged and tracked. You need to have excellent communication skills to understand user problems and explain solutions clearly. The job requires you to be available for 24/7 shifts, which means rotational shifts including night support. A basic understanding of Windows operating systems is required to help with common user issues. Some knowledge of networking tools is needed to troubleshoot connectivity or server issues. You may also be involved in NMS (Network Management System) alert configurations monitoring alerts and reporting or escalating them as needed. Experience Required: 0 to 1 year — perfect for freshers with some tech background or candidates with internships in IT support.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Duties and Responsibilities: Installation, configuration and on-going usability of desktop computers, peripheral equipment and software Troubleshoot and resolve technical issues related to hardware, software, telecom and network - Windows OS, Desktop, Email (Exchange), Active Directory, Microsoft Intune Participating in the development and maintenance of Active Directory group membership, computer hardware standards, and peripheral standards Configuration and support of printers in a Windows network environment Create, test and develop current Workstation images Support for all Windows services and desktop applications End user support on all corporate platforms including mobile devices Regular maintenance and updates to all applications and desktop hardware Handling the inventory and preparation of new and/or old equipment Creating Technical documentation for staff Ensuring all Service Desk tickets are dealt with effectively and efficiently, providing solutions to technical IT problems or escalating the issue for an expedient resolve Providing high quality first/second line technical support to all internal users in local office and remote locations Working with the management to improve systems and user relations Following up issues with users to ensure that problems are resolved and customer service is improved Conduct remote and onsite troubleshooting Direct unresolved issues to the next level of support personnel Help create technical documentation and manuals Qualifications: Hardware & Software Certifications in current technologies desirable - Microsoft, Lenovo, HP Strong skills in the installation and configuration of a wide range of current industry operating systems, software & utilities including Windows and Office in a corporate environment Solid PC Hardware skills - competent in all aspects of PC / laptop / peripheral installation, repair, parts replacement and configuration Demonstrated experience effectively collaborating with other functions College diploma or University degree in the field of computer science, information technology, engineering or equivalent relevant work experience / certifications Requires 2+ years of experience in desktop support and must have 1 year experience supporting international and or global organizations Must have experience working with ticket-based systems (Service Now) for registering incidents and requests Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus ITIL Foundation Certification Requirements and Skills: Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Hands-on experience with Windows/Linux/Mac OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software (eg. Service Now) Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Must be a self-starter that requires only limited supervision/guidance, able to work independently and autonomously Strong Learning capability and commit to self-development Core competency & Associated behaviors for the job Always think and act with the customer in mind - Understand customer Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Duties and Responsibilities: Installation, configuration and on-going usability of desktop computers, peripheral equipment and software Troubleshoot and resolve technical issues related to hardware, software, telecom and network - Windows OS, Desktop, Email (Exchange), Active Directory, Microsoft Intune Participating in the development and maintenance of Active Directory group membership, computer hardware standards, and peripheral standards Configuration and support of printers in a Windows network environment Create, test and develop current Workstation images Support for all Windows services and desktop applications End user support on all corporate platforms including mobile devices Regular maintenance and updates to all applications and desktop hardware Handling the inventory and preparation of new and/or old equipment Creating Technical documentation for staff Ensuring all Service Desk tickets are dealt with effectively and efficiently, providing solutions to technical IT problems or escalating the issue for an expedient resolve Providing high quality first/second line technical support to all internal users in local office and remote locations Working with the management to improve systems and user relations Following up issues with users to ensure that problems are resolved and customer service is improved Conduct remote and onsite troubleshooting Direct unresolved issues to the next level of support personnel Help create technical documentation and manuals Supervisory Roles: Provide training and leadership to junior team members. Deliver and review service and submit reports. Oversees and leads a team of desktop support engineers for strong delivery of day-to-day Navigate direction and be accountable for operation. Process driven for escalations relating to the operation. Manage the capacity and performance of a team of desktop support specialists. Continuous program improvement. Presentation of credible/competent knowledge of technologies that support the customer’s business. Qualifications: Hardware & Software Certifications in current technologies desirable - Microsoft, Lenovo, HP Strong skills in the installation and configuration of a wide range of current industry operating systems, software & utilities including Windows and Office in a corporate environment Solid PC Hardware skills - competent in all aspects of PC / laptop / peripheral installation, repair, parts replacement and configuration Demonstrated experience effectively collaborating with other functions College diploma or University degree in the field of computer science, information technology, engineering or equivalent relevant work experience / certifications Requires 5+ years of experience in desktop support and must have 2 year experience supporting international and or global organizations Must have experience working with ticket-based systems (Service Now) for registering incidents and requests Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus ITIL Foundation Certification Proven supervisory skills Requirements and Skills: Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Hands-on experience with Windows/Linux/Mac OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software (eg. Service Now) Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Must be a self-starter that requires only limited supervision/guidance, able to work independently and autonomously Strong Learning capability and commit to self-development Core competency & Associated behaviors for the job Always think and act with the customer in mind - Understand customer. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Responsibilities: Installation, configuration and on-going usability of desktop computers, peripheral equipment and software Troubleshoot and resolve technical issues related to hardware, software, telecom and network - Windows OS, Desktop, Email (Exchange), Active Directory, Microsoft Intune Participating in the development and maintenance of Active Directory group membership, computer hardware standards, and peripheral standards Configuration and support of printers in a Windows network environment Create, test and develop current Workstation images Support for all Windows services and desktop applications End user support on all corporate platforms including mobile devices Regular maintenance and updates to all applications and desktop hardware Handling the inventory and preparation of new and/or old equipment Creating Technical documentation for staff Ensuring all Service Desk tickets are dealt with effectively and efficiently, providing solutions to technical IT problems or escalating the issue for an expedient resolve Providing high quality first/second line technical support to all internal users in local office and remote locations Working with the management to improve systems and user relations Following up issues with users to ensure that problems are resolved and customer service is improved Conduct remote and onsite troubleshooting Direct unresolved issues to the next level of support personnel Help create technical documentation and manuals Supervisory Roles: Provide training and leadership to junior team members. Deliver and review service and submit reports. Oversees and leads a team of desktop support engineers for strong delivery of day-to-day Navigate direction and be accountable for operation. Process driven for escalations relating to the operation. Manage the capacity and performance of a team of desktop support specialists. Continuous program improvement. Presentation of credible/competent knowledge of technologies that support the customer’s business. Qualifications: Hardware & Software Certifications in current technologies desirable - Microsoft, Lenovo, HP Strong skills in the installation and configuration of a wide range of current industry operating systems, software & utilities including Windows and Office in a corporate environment Solid PC Hardware skills - competent in all aspects of PC / laptop / peripheral installation, repair, parts replacement and configuration Demonstrated experience effectively collaborating with other functions College diploma or University degree in the field of computer science, information technology, engineering or equivalent relevant work experience / certifications Requires 5+ years of experience in desktop support and must have 2 year experience supporting international and or global organizations Must have experience working with ticket-based systems (Service Now) for registering incidents and requests Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus ITIL Foundation Certification Proven supervisory skills Requirements and Skills: Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Hands-on experience with Windows/Linux/Mac OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software (eg. Service Now) Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Must be a self-starter that requires only limited supervision/guidance, able to work independently and autonomously Strong Learning capability and commit to self-development Core competency & Associated behaviors for the job Always think and act with the customer in mind - Understand customer Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Duties and Responsibilities: Installation, configuration and on-going usability of desktop computers, peripheral equipment and software Troubleshoot and resolve technical issues related to hardware, software, telecom and network - Windows OS, Desktop, Email (Exchange), Active Directory, Microsoft Intune Participating in the development and maintenance of Active Directory group membership, computer hardware standards, and peripheral standards Configuration and support of printers in a Windows network environment Create, test and develop current Workstation images Support for all Windows services and desktop applications End user support on all corporate platforms including mobile devices Regular maintenance and updates to all applications and desktop hardware Handling the inventory and preparation of new and/or old equipment Creating Technical documentation for staff Ensuring all Service Desk tickets are dealt with effectively and efficiently, providing solutions to technical IT problems or escalating the issue for an expedient resolve Providing high quality first/second line technical support to all internal users in local office and remote locations Working with the management to improve systems and user relations Following up issues with users to ensure that problems are resolved and customer service is improved Conduct remote and onsite troubleshooting Direct unresolved issues to the next level of support personnel Help create technical documentation and manuals Qualifications: Hardware & Software Certifications in current technologies desirable - Microsoft, Lenovo, HP Strong skills in the installation and configuration of a wide range of current industry operating systems, software & utilities including Windows and Office in a corporate environment Solid PC Hardware skills - competent in all aspects of PC / laptop / peripheral installation, repair, parts replacement and configuration Demonstrated experience effectively collaborating with other functions College diploma or University degree in the field of computer science, information technology, engineering or equivalent relevant work experience / certifications Requires 2+ years of experience in desktop support and must have 1 year experience supporting international and or global organizations Must have experience working with ticket-based systems (Service Now) for registering incidents and requests Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus ITIL Foundation Certification Requirements and Skills: Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Hands-on experience with Windows/Linux/Mac OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software (eg. Service Now) Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Must be a self-starter that requires only limited supervision/guidance, able to work independently and autonomously Strong Learning capability and commit to self-development Core competency & Associated behaviors for the job Always think and act with the customer in mind - Understand customer Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Job Role: System Admin- IT Experience: 1-3yrs Location: Kolkata System Administrator, is responsible for maintaining and supporting an organization's IT infrastructure, including hardware, software, and network systems . They ensure systems are secure, efficient, and operational, troubleshooting issues and providing support to users. Key Responsibilities: System Maintenance and Support: Install, configure, and maintain hardware and software, ensuring all systems are up-to-date and functioning correctly. Network Management: Manage network devices, troubleshoot network problems, and ensure network security. User Account Management: Create, manage, and maintain user accounts, permissions, and access rights. Security: Implement and maintain security measures, including firewalls, antivirus software, and access controls. Troubleshooting and Problem Solving: Diagnose and resolve IT-related issues reported by users or detected through monitoring. Monitoring and Performance: Monitor system performance, identify potential issues, and recommend improvements. Documentation: Create and maintain system documentation, including procedures, configurations, and troubleshooting guides. Training: Provide training to users on new hardware, software, and IT policies. Required Skills: Technical Proficiency: Strong understanding of hardware, software, and networking concepts. Proficiency of Windows and Linux Problem-Solving: Ability to diagnose and resolve complex technical issues. Communication: Ability to communicate technical information clearly to both technical and non-technical audiences. Should have experience in troubleshooting. Should have exposure with wired (Internet and Ethernet) and wireless connectivity. (LAN , WAN, LWAN) any exposure working with MAC , as OS will be an added advantage Interested candidates can share resume at hr@karmicksolutions.com

Senior Associate HR Data Analysis VBA What you will do Amgen is seeking a Sr Associate HR Data Analysis for the VBA Reporting and transformation which rolls up to HR Systems & Solutions. The successful incumbent will act in a capacity to gather business requirements, design, develop and test, then deliver solutions for HR and Managers. You will work directly with clients to effectively research, troubleshoot, and resolve HR data requests and issues by using VBA, Excel and other data transformation tools. Candidate will transform HR data by using advanced VBA coding language Run existing reports using VBA transformations and audit the results to ensure accuracy Candidate will have the technical ability to seek code optimization techniques while following documentation standards Implement Excel optimization techniques and performance improvement strategies while leaning on previous experience with web resources for VBA learning Must be able to work independently and willingness to own the project, suggest improvements or strategies or even alternatives Strong programming collaboration skillset Balance concurrent projects that require inputs from cross-functional partners while managing expectations and impact on end users. Deliver reports while taking advantage of Workday best practices to ensure consistent data definition and interpretation. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master’s degree and 1 to 3 years of HR IS experience OR Bachelor’s degree and 3 to 5 years of HR IS experience OR Diploma and 7 to 9 years of HR IS experience 5 years minimum experience Microsoft Excel, including Pivot tables/charts 3 years minimum advanced experience programming in VBA for Excel 3 years minimum experience Workday Advanced Reporting and Microsoft Windows OS 1 year minimum previous experience of structured programming language other than VBA 1 year minimum of Workday Worksheets Advanced VBA programming skills Advanced functions capability in Excel Experience with ServiceNow and JIRA case management Experience working in an agile environment Preferred Qualifications: Soft Skills: Excellent analytical and troubleshooting skills Strong verbal, written communication and presentation skills Ability to work effectively with global, virtual teams Strong technical acumen, logic, judgement and decision-making Strong initiative and desire to learn and grow Ability to manage multiple priorities successfully Solid understanding of databases Consultative approach (Presenting ideas, demonstrations, explaining complex functionality, developing ability to influence) Exemplary adherence to ethics, data privacy and compliance policies What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Responsibilities : Windows OS (2008,2012, 2016, 2019 & 2022), AD & VMware administration / Configuration / Troubleshooting. Need to extend L2 support with hands on Experience in covering all the below specified aspects regarding Windows OS installed physical and Virtual Servers Windows Cluster Administration / Configuration / Troubleshooting Create, modify and delete network shares assign and maintain space usage restrictions Manage OS cluster In-depth Understanding of DNS, Fileserver, RDP Gateway, Print management, KMS Skills on Hardware monitoring tool like Dell OME & HP SIM Server migration activities as applicable Able to independently plan, design and execute projects Configure and maintain print servers and print queues, Restoring server operating system Create new file systems Create batch to automate using standard command Creating duplicate Virtual Machine’s using cloning technology. Creating Templates from VM’s, deploy VM’s from templates and allocate resources Perform OS upgrade activities and manual patch installation as required Coordinate with patch management team to ensure all devices are compliant from patching perspective Communicate downtime to the application owners as per the patching schedule Perform periodic system performance tuning, schedule maintenance activity, conduct hardening of the operating systems Performance monitoring Physical OEMs hardware (DELL / Lenovo / HP) Administration / Configuration / Troubleshooting Resolve server problems like system hang, hard disk crash, etc. Server Monitoring tools and reporting Support for major incident Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise A minimum of 3+ years of overall experience in IT Windows / VMware Domain with proven experience in Windows, AD & VMware Operations. Client Meetings, External Audit, Windows and VMware Installation, Environment & Administrator. Windows OS and VMware Certification Microsoft Windows Server 2016/2019 implementation and management VMware ESX experience Public/private cloud management. Especially migration from onprem to cloud solution Preferred Technical and Professional Experience Automation experience, especially IaaS (infrastructure as a code) Vulnerability management Microsoft Active Directory and federation services Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Senior Systems Administrator (Linux) Job Summary We are seeking an experienced Cloud Infrastructure Expert with a strong background in Linux, Puppet, and automation technologies. While Azure experience is less critical it would be beneficial, proficiency in automation and a vision for moving towards a self-service model are essential. Additionally, experience in leveraging AI would be highly desirable. In this role, you will be responsible as part of a team for managing and optimizing our cloud infrastructure, with a focus on automation, scalability, and reliability. You will work with a wide array of technologies and tools, such as Kubernetes, Terraform, and Jenkins, to build and maintain robust cloud environments. Essential Duties Design, implement, and manage scalable and secure cloud infrastructure with a focus on Linux environments. Develop automation scripts and processes, leveraging tools like Puppet, Ansible, and Terraform, to transition towards a self-service infrastructure model. Ensure high availability, scalability, and performance of cloud-based applications, with a strong emphasis on AI and advanced cloud operations. Utilize Puppet and similar tools to manage configurations and automate infrastructure deployments. Work with a variety of DevOps and infrastructure tools such as Jenkins, Git, Argo CD, and Artifactory to streamline operations and improve efficiency. Implement and maintain monitoring and log aggregation solutions using Datadog, ELK/OpenSearch, and other relevant tools. Ensure the security and compliance of cloud environments through proper configuration management, networking, and identity management (AD, DNS, SSO). Collaborate with cross-functional teams to integrate cloud-native solutions and automate operational tasks. Minimum Qualifications 5+ years of professional experience as a Systems Administrator / DevOps Engineer, with at least 2 years in a lead role. Bachelor s degree from an accredited college or university in computer science, information systems, electrical engineering, computer engineering, or a related field is preferred. Equivalent work experience in a similar position may be substituted for educational requirements. Strong experience in managing and optimizing Linux OS (e.g., Ubuntu, CentOS, Debian) in cloud environments. Proficiency in using Puppet for configuration management and automation. Extensive experience with automation tools and scripts (e.g., Ansible, Terraform, Jenkins) aimed at improving operational efficiency. Familiarity with cloud platforms like AWS, Azure, or GCP, and experience in Kubernetes/EKS is highly preferred. Understanding of network configurations, security best practices, and technologies like VPNs, OpenVPN, and SSO. Familiarity with DevOps tools like Git, Jenkins, Argo CD, and Artifactory. Experience with monitoring tools such as Datadog and log aggregation platforms like ELK/OpenSearch. Proficiency in spoken and written English (minimum C1/C2 level desired). Desirable Technologies EKS / Kubernetes, Puppet, Terraform, Powershell, Python, Artifactory, Jenkins, Argo CD, Ansible, Desire State Configuration (DSC), ELK / OpenSearch, Datadog Log Aggregation, DataDog , Infra/APM/Synthetics, Windows OS, AD, DNS, Domain registration, Site-to-Site VPN, OpenVPN #LI-Hybrid #LI-VD1

Systems Administrator (Linux) Job Summary We are seeking an experienced Cloud Infrastructure Expert with a strong background in Linux, Puppet, and automation technologies. While Azure experience is less critical it would be beneficial, proficiency in automation and a vision for moving towards a self-service model are essential. Additionally, experience in leveraging AI would be highly desirable. In this role, you will be responsible as part of a team for managing and optimizing our cloud infrastructure, with a focus on automation, scalability, and reliability. You will work with a wide array of technologies and tools, such as Kubernetes, Terraform, and Jenkins, to build and maintain robust cloud environments. Essential Duties Design, implement, and manage scalable and secure cloud infrastructure with a focus on Linux environments. Develop automation scripts and processes, leveraging tools like Puppet, Ansible, and Terraform, to transition towards a self-service infrastructure model. Ensure high availability, scalability, and performance of cloud-based applications, with a strong emphasis on AI and advanced cloud operations. Utilize Puppet and similar tools to manage configurations and automate infrastructure deployments. Work with a variety of DevOps and infrastructure tools such as Jenkins, Git, Argo CD, and Artifactory to streamline operations and improve efficiency. Implement and maintain monitoring and log aggregation solutions using Datadog, ELK/OpenSearch, and other relevant tools. Ensure the security and compliance of cloud environments through proper configuration management, networking, and identity management (AD, DNS, SSO). Collaborate with cross-functional teams to integrate cloud-native solutions and automate operational tasks. Minimum Qualifications 2-4 years + of professional experience as a Systems Administrator / DevOps Engineer Bachelor s degree from an accredited college or university in computer science, information systems, electrical engineering, computer engineering, or a related field is preferred. Equivalent work experience in a similar position may be substituted for educational requirements. Strong experience in managing and optimizing Linux OS (e.g., Ubuntu, CentOS, Debian) in cloud environments. Proficiency in using Puppet for configuration management and automation. Extensive experience with automation tools and scripts (e.g., Ansible, Terraform, Jenkins) aimed at improving operational efficiency. Familiarity with cloud platforms like AWS, Azure, or GCP, and experience in Kubernetes/EKS is highly preferred. Understanding of network configurations, security best practices, and technologies like VPNs, OpenVPN, and SSO. Familiarity with DevOps tools like Git, Jenkins, Argo CD, and Artifactory. Experience with monitoring tools such as Datadog and log aggregation platforms like ELK/OpenSearch. Proficiency in spoken and written English (minimum C1/C2 level desired). Desirable Technologies EKS / Kubernetes, Puppet, Terraform, Powershell, Python, Artifactory, Jenkins, Argo CD, Ansible, Desire State Configuration (DSC), ELK / OpenSearch, Datadog Log Aggregation, DataDog , Infra/APM/Synthetics, Windows OS, AD, DNS, Domain registration, Site-to-Site VPN, OpenVPN #LI-Hybrid #LI-VD1

Systems Administrator (Linux) Job Summary We are seeking an experienced Cloud Infrastructure Expert with a strong background in Linux, Puppet, and automation technologies. While Azure experience is less critical it would be beneficial, proficiency in automation and a vision for moving towards a self-service model are essential. Additionally, experience in leveraging AI would be highly desirable. In this role, you will be responsible as part of a team for managing and optimizing our cloud infrastructure, with a focus on automation, scalability, and reliability. You will work with a wide array of technologies and tools, such as Kubernetes, Terraform, and Jenkins, to build and maintain robust cloud environments. Essential Duties Design, implement, and manage scalable and secure cloud infrastructure with a focus on Linux environments. Develop automation scripts and processes, leveraging tools like Puppet, Ansible, and Terraform, to transition towards a self-service infrastructure model. Ensure high availability, scalability, and performance of cloud-based applications, with a strong emphasis on AI and advanced cloud operations. Utilize Puppet and similar tools to manage configurations and automate infrastructure deployments. Work with a variety of DevOps and infrastructure tools such as Jenkins, Git, Argo CD, and Artifactory to streamline operations and improve efficiency. Implement and maintain monitoring and log aggregation solutions using Datadog, ELK/OpenSearch, and other relevant tools. Ensure the security and compliance of cloud environments through proper configuration management, networking, and identity management (AD, DNS, SSO). Collaborate with cross-functional teams to integrate cloud-native solutions and automate operational tasks. Minimum Qualifications 2-4 years + of professional experience as a Systems Administrator / DevOps Engineer Bachelor s degree from an accredited college or university in computer science, information systems, electrical engineering, computer engineering, or a related field is preferred. Equivalent work experience in a similar position may be substituted for educational requirements. Strong experience in managing and optimizing Linux OS (e.g., Ubuntu, CentOS, Debian) in cloud environments. Proficiency in using Puppet for configuration management and automation. Extensive experience with automation tools and scripts (e.g., Ansible, Terraform, Jenkins) aimed at improving operational efficiency. Familiarity with cloud platforms like AWS, Azure, or GCP, and experience in Kubernetes/EKS is highly preferred. Understanding of network configurations, security best practices, and technologies like VPNs, OpenVPN, and SSO. Familiarity with DevOps tools like Git, Jenkins, Argo CD, and Artifactory. Experience with monitoring tools such as Datadog and log aggregation platforms like ELK/OpenSearch. Proficiency in spoken and written English (minimum C1/C2 level desired). Desirable Technologies EKS / Kubernetes, Puppet, Terraform, Powershell, Python, Artifactory, Jenkins, Argo CD, Ansible, Desire State Configuration (DSC), ELK / OpenSearch, Datadog Log Aggregation, DataDog , Infra/APM/Synthetics, Windows OS, AD, DNS, Domain registration, Site-to-Site VPN, OpenVPN #LI-Hybrid #LI-VD1

Senior Systems Administrator (Linux) Job Summary We are seeking an experienced Cloud Infrastructure Expert with a strong background in Linux, Puppet, and automation technologies. While Azure experience is less critical it would be beneficial, proficiency in automation and a vision for moving towards a self-service model are essential. Additionally, experience in leveraging AI would be highly desirable. In this role, you will be responsible as part of a team for managing and optimizing our cloud infrastructure, with a focus on automation, scalability, and reliability. You will work with a wide array of technologies and tools, such as Kubernetes, Terraform, and Jenkins, to build and maintain robust cloud environments. Essential Duties Design, implement, and manage scalable and secure cloud infrastructure with a focus on Linux environments. Develop automation scripts and processes, leveraging tools like Puppet, Ansible, and Terraform, to transition towards a self-service infrastructure model. Ensure high availability, scalability, and performance of cloud-based applications, with a strong emphasis on AI and advanced cloud operations. Utilize Puppet and similar tools to manage configurations and automate infrastructure deployments. Work with a variety of DevOps and infrastructure tools such as Jenkins, Git, Argo CD, and Artifactory to streamline operations and improve efficiency. Implement and maintain monitoring and log aggregation solutions using Datadog, ELK/OpenSearch, and other relevant tools. Ensure the security and compliance of cloud environments through proper configuration management, networking, and identity management (AD, DNS, SSO). Collaborate with cross-functional teams to integrate cloud-native solutions and automate operational tasks. Minimum Qualifications 5+ years of professional experience as a Systems Administrator / DevOps Engineer, with at least 2 years in a lead role. Bachelor s degree from an accredited college or university in computer science, information systems, electrical engineering, computer engineering, or a related field is preferred. Equivalent work experience in a similar position may be substituted for educational requirements. Strong experience in managing and optimizing Linux OS (e.g., Ubuntu, CentOS, Debian) in cloud environments. Proficiency in using Puppet for configuration management and automation. Extensive experience with automation tools and scripts (e.g., Ansible, Terraform, Jenkins) aimed at improving operational efficiency. Familiarity with cloud platforms like AWS, Azure, or GCP, and experience in Kubernetes/EKS is highly preferred. Understanding of network configurations, security best practices, and technologies like VPNs, OpenVPN, and SSO. Familiarity with DevOps tools like Git, Jenkins, Argo CD, and Artifactory. Experience with monitoring tools such as Datadog and log aggregation platforms like ELK/OpenSearch. Proficiency in spoken and written English (minimum C1/C2 level desired). Desirable Technologies EKS / Kubernetes, Puppet, Terraform, Powershell, Python, Artifactory, Jenkins, Argo CD, Ansible, Desire State Configuration (DSC), ELK / OpenSearch, Datadog Log Aggregation, DataDog , Infra/APM/Synthetics, Windows OS, AD, DNS, Domain registration, Site-to-Site VPN, OpenVPN #LI-Hybrid #LI-VD1

Experience: 1 - 4 years Key Responsibilities: Provide first-level technical support to end-users. Troubleshoot issues related to Windows OS, Active Directory (AD), VPN, and Microsoft Outlook. Record, track, and document support requests using ticketing systems. Escalate unresolved issues to appropriate teams as needed. Required Skills: Strong verbal and written communication skills. Basic troubleshooting knowledge of Windows environments, AD, VPN, and Outlook. Ability to work in rotational shifts, including 24/7 availability. Preferred Qualifications: Experience in a technical support or helpdesk environment. Certification in ITIL, Microsoft, or related technologies (preferred but not mandatory).

Scope: This role is responsible for providing advanced L3/L4 support for endpoint devices (Windows and macOS) across all the regions. The individual will manage enterprise endpoint tools including Intune, ManageEngine, DUO, BitLocker and ServiceNow to ensure devices are secure, compliant, and optimized for performance. They will also lead patch management, vulnerability remediation, and take end-to-end ownership of Adobe license provisioning, reassignment, and renewal activities. The role requires proactive engagement with global IT teams, end users, and procurement to deliver a seamless associate experience. Our current technical environment: Operating Systems: Windows 10/11 and macOS (latest supported versions) Endpoint Management Tools: Microsoft Intune ManageEngine Desktop Central, JAMF Security & Compliance Tools: BitLocker for encryption, DUO for multi-factor authentication, vulnerability remediation processes integrated with endpoint tools License Management: Adobe Admin Console for license provisioning, renewals, and audits ITSM & Reporting: ServiceNow for incident, change, and asset management, including custom reporting Deployment & Imaging: Windows OS deployment and Intune Autopilot Support Coverage: Global support model with regional teams in APAC, EMEA, and the US What you ll do: Provide advanced L3/L4 support for Windows and macOS endpoint devices across APAC and EMEA regions Manage and operate endpoint management tools including Microsoft Intune, JAMF, ManageEngine for device compliance, patching, and configuration Lead the deployment of security patches and vulnerability remediation across all managed endpoints Own the end-to-end management of Adobe licensing including provisioning, reassignment, cleanup, and coordination with procurement for renewals Ensure BitLocker encryption compliance and support DUO MFA for secure endpoint access Generate timely reports using ServiceNow on device health, compliance status, and software utilization for leadership Drive improvements in the associate experience by proactively identifying and resolving systemic endpoint issues Document SOPs and collaborate with global IT teams to ensure consistency in endpoint operations and support What we are looking for: Educational Qualification: BE/B. Tech, ME/M. Tech, or MCA with 5-7 years of relevant experience in endpoint support and enterprise IT environments. Strong hands-on experience with Windows and macOS endpoint support Proven expertise in endpoint management tools: Microsoft Intune, JAMF, SCCM, and ManageEngine Strong experience in patch management and vulnerability remediation using tools like Intune, JAMF, SCCM, and ManageEngine to ensure endpoint compliance and security across large enterprise environments Working knowledge of BitLocker encryption and DUO multi-factor authentication Experience with Adobe Admin Console for license management and renewals Proficiency in ServiceNow for asset management, reporting, and ITSM workflows Ability to independently troubleshoot and resolve complex L3/L4 endpoint issues Strong communication skills to interact with global teams and business stakeholders Excellent documentation and knowledge transition abilities A proactive, solution-oriented mindset focused on delivering top-tier associate experience Demonstrates problem solving and innovation ability. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trainer / Subject Matter Expert (SME) TechBar New Hire Training (macOS & Windows Support) Location: Hyderabad (work from office) Job Description : Trainer/SME TechBar New Hire Training (macOS & Windows Support, Global Locations) Role Overview The Trainer/SME will be responsible for designing, delivering, and continuously improving onboarding and technical training programs for all new hires supporting TechBar operations across global locations. This role demands deep expertise in both macOS and Windows support, strong instructional skills, and the ability to adapt content for diverse audiences. The Trainer/SME will ensure that new team members are fully equipped to provide first-class technical support in a fast-paced, multinational environment. Required Skills & Qualifications - Extensive hands-on experience supporting and troubleshooting both macOS and Windows operating systems in enterprise environments. - Proficiency with endpoint management platforms (e.g., JAMF, Intune, SCCM), Active Directory, and MDM solutions for both macOS and Windows. - Strong knowledge of networking fundamentals, security best practices, and compliance management. - Excellent communication, presentation, and interpersonal skills; ability to explain complex concepts to both technical and non-technical learners Adaptable and culturally competent, with experience working in multinational teams --- Key Responsibilities - Design and develop comprehensive training curricula and materials for macOS and Windows support, tailored to TechBar service requirements and global standards. - Facilitate engaging, interactive training sessions (virtual and in-person) for new hires, covering technical troubleshooting, customer service, and internal tools/processes. - Assess training needs through surveys, feedback, and performance metrics to ensure content remains current and effective. - Provide hands-on demonstrations, practical labs, and real-world scenarios to reinforce learning. - Evaluate trainee progress through assessments, quizzes, and practical exercises; provide constructive feedback and coaching. - Maintain up-to-date knowledge of operating system updates, endpoint management tools (e.g., JAMF, Intune), and security best practices for both macOS and Windows environments. - Collaborate with global TechBar leads/managers to align training with business objectives and regional requirements. - Act as a technical SME for escalated issues during training and support knowledge transfer to new hires. - Continuously update training documentation and resources to reflect new processes, policies, and procedures. - Foster an inclusive, supportive learning environment that accommodates diverse backgrounds and learning styles. Good to have : Demonstrated experience designing and delivering technical training programs to diverse, global audiences. Strong organizational and project management abilities; able to manage multiple training schedules across time zones. Certifications such as Comptia A+ , Apple Certified Support Professional (ACSP), Microsoft Certified: Modern Desktop Administrator Associate, or similar.

Work Mode: In Office Work Hours: US PST Zone JOB OVERVIEW The Senior Help Desk Analyst Retail IT is responsible providing efficient, timely, and high-quality tier L1 technical support and customer service to end-users of Topgolf Callaway Brands information systems with a emphasis on Retail store IT operations. Additionally, work on and support technical projects and tasks. ROLES AND RESPONSIBILITIES Provide first line support for trouble resolution and escalation of all incoming Help Desk corporate and Retail support tickets for L1 and L2, escalating to the System Admins as required. Perform computer operational maintenance which includes the ability to install, setup, configure, troubleshoot, and optimize client computer systems, peripherals, and components Consistently demonstrate professional and superior customer service and interpersonal skills Lead and work on technical projects as needed. Assist with general projects and team tasks Create and update incidents within ticket tracking system including detailed incident and resolution information Configure and support anti-virus/anti-malware software and promptly address any reported security breaches Update existing documentation as needed and create standard operating procedures and support KBs Troubleshoot advanced computer hardware, software, printing and network problems for multiple computer platforms, cloud solutions and phone systems Partner with third-party hardware, software, or support vendors as needed to resolve technical incidents Maintain asset (i.e., laptops, workstations, mobile devices, etc.) inventory Responsible for ensuring critical support issues are escalated as appropriate with internal and external resources to meet or exceed agreed upon service level agreement guidelines Identifies and troubleshoots problems individually or as a part of a team and provides basic problem analysis and solution implementation that follows established technical guidelines Responsible for all 3rd party client applications, mobile devices, and wireless networking support Support new hire account creation, computer set-up and user orientation as needed Install hardware and software upgrades, manage user accounts, maintain backup systems, and assist with network and server changes and upgrades as needed Provide technical POS system support for retail store associates, including receipt printers and credit card terminals Provides Tier-1/Tier-2 customer support thru various channels, which includes logging into a phone queue, walk-ups, Microsoft Teams chat messages, direct email, and/or Help Desk mailbox Supports termination process, account disabling, asset reporting to HR, asset collection, license recovery, etc. Uses the companies ITSM system to record thorough notes and to completely document customer interactions in the tickets created on their behalf Reviews escalated tickets (that you worked) to thoroughly document Level-2 support interactions; adding those notes to helpdesk documentation to increase helpdesk knowledgebase and support capabilities (where applicable) Manages tickets via the Helpdesk support dashboard to ensure that time to first response SLAs are met Regularly monitors the Helpdesk support dashboard to triage tickets and monitors/prioritizes for ticket aging Performs all other duties as assigned by the Supervisor and or Manager TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Highly proficient in Microsoft Windows 10/11 desktop OS and the Microsoft Office Suite Technical knowledge of Active Directory and Microsoft Windows domains Working knowledge of scripting (PowerShell / VB Script, etc.) Able to install, setup, configure, troubleshoot, and optimize basic to complex systems and components Working knowledge with Office 365 Working knowledge of Microsoft network enterprise system computer environments Able to recognize, understand, and troubleshoot system performance warnings, alerts, and errors High attention to detail and focus on quality implementations Working knowledge of Jira Service Management or other relevant ticketing system Ability to work well under pressure and in a fast-paced, results-oriented, team environment Strong organizational skills and the ability to prioritize multiple tasks Strong logic, problem-solving, math and Internet skills along with specific attention to detail EDUCATION AND EXPERIENCE Bachelors Degree in an applied technology or equivalent technical training preferred Experience with Retal Point of Sale systems preferred Minimum of 5 years experience in related Help Desk job roles Relevant certifications, such as A+, hardware vendor programs, Microsoft, and customer service training PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a designated professional office workstation and environment Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software The employee may be required to stand, sit, crouch, walk and bend/conform in uncomfortable positions for varying periods of time JOB OVERVIEW The Senior Help Desk Analyst Retail IT is responsible providing efficient, timely, and high-quality tier L1 technical support and customer service to end-users of Topgolf Callaway Brands information systems with a emphasis on Retail store IT operations. Additionally, work on and support technical projects and tasks. ROLES AND RESPONSIBILITIES Provide first line support for trouble resolution and escalation of all incoming Help Desk corporate and Retail support tickets for L1 and L2, escalating to the System Admins as required. Perform computer operational maintenance which includes the ability to install, setup, configure, troubleshoot, and optimize client computer systems, peripherals, and components Consistently demonstrate professional and superior customer service and interpersonal skills Lead and work on technical projects as needed. Assist with general projects and team tasks Create and update incidents within ticket tracking system including detailed incident and resolution information Configure and support anti-virus/anti-malware software and promptly address any reported security breaches Update existing documentation as needed and create standard operating procedures and support KBs Troubleshoot advanced computer hardware, software, printing and network problems for multiple computer platforms, cloud solutions and phone systems Partner with third-party hardware, software, or support vendors as needed to resolve technical incidents Maintain asset (i.e., laptops, workstations, mobile devices, etc.) inventory Responsible for ensuring critical support issues are escalated as appropriate with internal and external resources to meet or exceed agreed upon service level agreement guidelines Identifies and troubleshoots problems individually or as a part of a team and provides basic problem analysis and solution implementation that follows established technical guidelines Responsible for all 3rd party client applications, mobile devices, and wireless networking support Support new hire account creation, computer set-up and user orientation as needed Install hardware and software upgrades, manage user accounts, maintain backup systems, and assist with network and server changes and upgrades as needed Provide technical POS system support for retail store associates, including receipt printers and credit card terminals Provides Tier-1/Tier-2 customer support thru various channels, which includes logging into a phone queue, walk-ups, Microsoft Teams chat messages, direct email, and/or Help Desk mailbox Supports termination process, account disabling, asset reporting to HR, asset collection, license recovery, etc. Uses the companies ITSM system to record thorough notes and to completely document customer interactions in the tickets created on their behalf Reviews escalated tickets (that you worked) to thoroughly document Level-2 support interactions; adding those notes to helpdesk documentation to increase helpdesk knowledgebase and support capabilities (where applicable) Manages tickets via the Helpdesk support dashboard to ensure that time to first response SLAs are met Regularly monitors the Helpdesk support dashboard to triage tickets and monitors/prioritizes for ticket aging Performs all other duties as assigned by the Supervisor and or Manager TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Highly proficient in Microsoft Windows 10/11 desktop OS and the Microsoft Office Suite Technical knowledge of Active Directory and Microsoft Windows domains Working knowledge of scripting (PowerShell / VB Script, etc.) Able to install, setup, configure, troubleshoot, and optimize basic to complex systems and components Working knowledge with Office 365 Working knowledge of Microsoft network enterprise system computer environments Able to recognize, understand, and troubleshoot system performance warnings, alerts, and errors High attention to detail and focus on quality implementations Working knowledge of Jira Service Management or other relevant ticketing system Ability to work well under pressure and in a fast-paced, results-oriented, team environment Strong organizational skills and the ability to prioritize multiple tasks Strong logic, problem-solving, math and Internet skills along with specific attention to detail EDUCATION AND EXPERIENCE Bachelors Degree in an applied technology or equivalent technical training preferred Experience with Retal Point of Sale systems preferred Minimum of 5 years experience in related Help Desk job roles Relevant certifications, such as A+, hardware vendor programs, Microsoft, and customer service training PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a designated professional office workstation and environment Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software The employee may be required to stand, sit, crouch, walk and bend/conform in uncomfortable positions for varying periods of time.