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1.0 - 5.0 years
3 - 7 Lacs
mumbai
Work from Office
Education Qualification : Any Graduate Skills : Primary -> Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - Aware Primary -> Technology | Windows Operating System | Installation, configuration and management | 1 - Aware Secondary -> Technology | Audio, Video support | Installation and configuration | 1 - Aware Tertiary -> Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Certification : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engine...
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
mumbai
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Communication | 1 - Aware Tertiary -> Behavioral | Aptitude | Information Processing | 1 - Aware 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking ...
Posted 1 month ago
2.0 - 8.0 years
4 - 10 Lacs
pune
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 4 - Advanced Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 3 - Experienced Tertiary -> Domain | IT in Banking | Customer Support | 3 - Experienced 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowl...
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
chennai
Work from Office
Serve as an escalation point for Level 1 agents on complex technical issues. Troubleshoot and resolve incidents related to networking, VoIP, Microsoft applications, and business systems. Document and track detailed ticket activities until resolution. Collaborate with teams to diagnose and resolve recurring technical issues. Create knowledge base entries for repeatable solutions. Make outbound calls to customers as part of incident resolution. Monitor system alerts and proactively address potential issues. Education & Certifications: High School diploma required. ITIL Foundations Certification is required. CompTIA Net+, CCENT preferred. CCNA desired. Experience: 3+ years of experience in a Se...
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
hyderabad
Hybrid
Role & responsibilities 2to3 years of experience in a helpdesk or IT support role, with a proven track record of resolving technical issues. Exceptional verbal and written English communication skills, with the ability to explain technical concepts to non-technical users. Hands-on experience with Microsoft Office 365 (O365) administration and troubleshooting (e.g., Outlook, Teams, SharePoint, OneDrive). Proficiency in Active Directory for user account management, group policies, and permissions. Familiarity with Windows operating systems and basic networking concepts (e.g., DNS, DHCP, VPN). Ability to work flexible hours to accommodate Central (CST) to Pacific Standard Time (PST) zones (even...
Posted 1 month ago
2.0 - 6.0 years
6 - 7 Lacs
hyderabad
Work from Office
Job Title: L2 Service Desk Analyst Skills & Requirements: Job Type: Service Desk Engineer Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Experience: 2 -7 Years Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage Range of Year Experience 2 7 Years RTO Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote des...
Posted 1 month ago
3.0 - 7.0 years
9 Lacs
hyderabad
Work from Office
Job Title: L2 Service Desk Analyst Skills & Requirements: Job Type: Service Desk Engineer Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Experience: 2 -7 Years Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage Range of Year Experience 2 7 Years RTO Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote des...
Posted 1 month ago
5.0 - 9.0 years
10 - 11 Lacs
hyderabad
Work from Office
Job Title: L3 Senior Service Desk Analyst Skills & Requirements: Job Type: Service Desk Engineer Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage Range of Year Experience 7 10 Years RTO Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote desktop and diagno...
Posted 1 month ago
2.0 - 4.0 years
4 - 8 Lacs
mumbai
Work from Office
Associate Media Systems Engineer (Expression of Interest)) at DISNEY Associate Media Systems Engineer (Expression of Interest)) Job Summary: Associate Media Systems Engineer Position Summary The Physical & Post Technology department (PPT) is looking for junior engineer to work within an exciting and growing environment. PPT is responsible for all aspects of post-production and media services for ILM and Lucasfilm, including editorial, dailies reviews and virtual production. Client deliverables are also part of PPT s responsibilities as well as technical project design and maintaining the presentation theaters. Primary Responsibilities and Accountabilities Provide frontline support for multip...
Posted 1 month ago
0.0 years
1 - 2 Lacs
hyderabad
Work from Office
Role & responsibilities Job Description for Help-desk Support Trainee You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshoo...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
rajasthan
On-site
As an L3 Senior Service Desk Analyst at [Company], you will play a crucial role in providing multi-tiered IT support to end users. Your responsibilities will include enabling self-help tools, resolving basic software and hardware issues, and performing advanced diagnostics for escalated incidents and service requests. Here is a breakdown of what will be expected from you in this role: Key Responsibilities: - Enable and guide end users in using self-help tools for basic software and hardware issues. - Support incident and service request reporting. - Assist with password reset tools and account recovery processes. - Respond to how-to queries and fulfill routine service requests (e.g., passwor...
Posted 1 month ago
3.0 - 5.0 years
7 - 11 Lacs
pune
Work from Office
Educational Requirements Master Of Engineering,MBA,MSc,MTech,Bachelor of Engineering,BCom,BSc,BTech Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion- As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications f...
Posted 1 month ago
5.0 - 10.0 years
6 - 10 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities Responsibilities: Support Desktop & Laptop OS Windows, Mac installation, configuration & troubleshooting Microsoft patches, AV and desktop application support Troubleshoot Desktop & Laptop OS Configuring of Driver & Devices Install & troubleshoot standard software Email & Application Support Basic LAN IP address allocation, conflicts, able to differentiate the required network from others Wireless LAN troubleshooting Perform Install, Move, Add or Change (IMAC) at the workstation level AD domain Resolve Printer installation and sharing related issues (Network / Local Printer) Scanner...
Posted 1 month ago
5.0 - 10.0 years
15 - 30 Lacs
bengaluru
Work from Office
In this role, youll be a part of a new engineering team, and tackle high-impact challenges to enhance product reliability and deliver exceptional value to our customers. From addressing critical issues in our software to collaborating with globally distributed teams, you'll play a pivotal role in ensuring our software meets the highest quality and performance standards. If you're passionate about problem-solving, working in a collaborative and supportive environment, and making a direct impact on product quality, this is the role for you! Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Be part of a new engineering team, focused on product support a...
Posted 1 month ago
8.0 - 13.0 years
11 - 15 Lacs
hyderabad
Work from Office
Active Directory Lead at N Consulting Ltd | Jobs at N Consulting Ltd 18 - 25 /year September 24th, 2025 Dear Candidates, Greetings from Natobotics Technologies. We are urgently hiring Active Directory lead who can join immediately. Locations: Hyderabad, Chennai, Bangalore and Pune Exp : 8 + years Required Skills Strong knowledge of Windows Server (2008 R2, 2012, 2016). Experience with PowerShell scripting and automation. Familiarity with UNIX and Windows OS management. Understanding of PKI, DNS, DHCP, and security patching. Experience with Quest Migration Manager and other AD migration tools. Deep expertise in Exchange Server (2016/2019) and Exchange Online. Proficiency in PowerShell scripti...
Posted 1 month ago
2.0 - 6.0 years
3 - 7 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering Service Line Computers & Communications Division Responsibilities 3 to 4 years of experience in managing and supporting Windows end points, server administration, configuration, and upgradation. Experience in O365 application, windows OS ,software installation, outlook and server troubleshooting. Experience in datacenter management & Endpoint security management. Knowledge in active directory, DNS , DHCP, file server & Virtualization technologies. Ability to handle major incident and troubleshooting in windows domain. Knowledge of ITIL and ITSM processes, like, SLA, Change/Release Management. Experience in using ticketing tools such as service...
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software p...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Multilingual Support Analyst fluent in Dutch, you will be a proactive and customer-focused member of the L2 Service Desk team at CGI. Your responsibilities will include providing technical support to end users, troubleshooting and resolving incidents, and ensuring a high level of customer satisfaction. This is an excellent opportunity to work in a dynamic environment supporting global users. **Key Responsibilities:** - Provide Level 2 technical support for hardware, software, network, and application-related issues - Handle escalated tickets from L1 service desk and ensure timely resolution - Communicate effectively with end users in Dutch and English via phone, email, and remote tools ...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: You will be responsible for providing desktop support services to end users in Pune and remote support to end users in select regions (AMER, APAC, EMEA). Your role will involve problem determination, root cause analysis, and resolution of desktop hardware and software issues. Additionally, you will be required to perform installs, moves, adds, changes (IMAC), data backup/restores, computer virus management, data migrations, and workstation refresh activities. Key Responsibilities: - Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users. - Install, configure, test, maintain, monitor, and troubleshoot Macintosh and Windows end-user workstat...
Posted 1 month ago
0.0 years
1 - 2 Lacs
chennai
Work from Office
Hiring L1 Support Engineers (Freshers) to provide first-level IT support. Troubleshoot basic hardware/software issues Escalate tickets & ensure smooth end-user assistance Required Candidate profile Any Graduate/Diploma in IT/CS with basic OS, hardware & networking knowledge. Strong communication, problem-solving skills Only Male Graduates (2017 - 2024) are eligible to apply.
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
kota, rajasthan
On-site
As an IT Hardware & Networking Executive at Indexel Engineering Pvt. Ltd., Kota, your role will involve managing and maintaining the IT systems, hardware, and network infrastructure. You will be responsible for tasks such as installing, configuring, and troubleshooting various devices, monitoring IT infrastructure, and coordinating with vendors for support. Key Responsibilities: - Install, configure, and maintain desktops, laptops, printers, and network devices. - Troubleshoot hardware and network issues including LAN, WAN, and Wi-Fi. - Monitor and maintain IT infrastructure and assets. - Perform software and OS updates and manage antivirus systems. - Manage user accounts, email configuratio...
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Hardware cum Software Support Executive with Firewall Knowledge at Ambit Tax and Accounting Services LLP, your role involves providing technical support for desktops, laptops, printers, and office peripherals. You will be responsible for installing, updating, and maintaining software such as Microsoft Office, antivirus, and accounting tools. Additionally, you will configure, monitor, and troubleshoot firewalls (e.g., Watchguard, FortiGate, SonicWall, pfSense) to ensure secure access and compliance. Managing user accounts, email configurations, and access permissions will also be part of your responsibilities. Furthermore, you will monitor LAN/WAN connectivity, coordinate with ISPs and e...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As part of the Global Security Operations team at Tower Research Capital, you will play a crucial role in continually enhancing the security posture and services by monitoring, identifying, and addressing security gaps and countermeasures. Your responsibilities will include: - Monitoring alerts for potential security incidents and information requests through various channels and tools. - Performing basic triage of potential security incidents, determining nature, priority, and eliminating false positives. - Investigating and validating alerts to identify scope, impact, and root cause using available telemetry and threat intelligence. - Escalating confirmed incidents with comprehensive evide...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
punjab
On-site
Role Overview: As a Senior Infrastructure Designer based in Sydney, your main responsibility will be to develop and maintain Infrastructure Roadmap for Managed Services customers. You will also need to identify and develop technology solutions, work with business and BAU team to understand key activities, impacts, and options to feed into the roadmap, and perform analysis, design, and documentation of ICT solutions for both on-premises and Cloud Solutions. Key Responsibilities: - Develop and maintain Infrastructure Roadmap for Managed Services customers. - Identify and develop technology solutions. - Work with business and BAU team to understand key activities, impacts, and options to feed i...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As an ideal candidate for this role, you should possess the following qualifications and skills: - Basic understanding of Windows OS, MS Office, networking, and IT troubleshooting. - Ability to work in a fast-paced environment with a customer-first approach. - Good problem-solving and analytical skills. - Willingness to work full-time from office in Trivandrum, 5 days a week.,
Posted 1 month ago
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