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0.0 - 4.0 years
2 - 3 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Role & responsibilities Job Summary: We are looking for a skilled Desktop Support Engineer to join our IT support team. The candidate will be responsible for providing technical assistance and support to end-users for hardware, software, and network-related issues. Key Responsibilities: Install, configure, and troubleshoot desktop/laptop hardware, software, and peripherals. Respond to technical support tickets and resolve user issues in a timely manner. Provide support for Windows/Mac operating systems and Microsoft Office applications. Setup and maintain user accounts, permissions, and passwords in Active Directory. Support network printers, scanners, and other IT equipment. Troubleshoot ba...
Posted 5 months ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai
Work from Office
Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals.Role & responsibilities
Posted 5 months ago
1.0 - 4.0 years
2 - 4 Lacs
Chennai
Work from Office
Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals.Role & responsibilities
Posted 5 months ago
2.0 - 7.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Job Summary: The Desktop Support Engineer is responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This role involves troubleshooting problems, managing systems, and ensuring that end-user devices operate efficiently. The ideal candidate should have excellent problem-solving skills, communication skills, and a solid understanding of IT systems. Key Responsibilities: Technical Support: Respond to and resolve user-reported technical issues in a timely and efficient manner. Diagnose and troubleshoot hardware, software, and network connectivity issues. Assist in the installation, configuration, and maintena...
Posted 5 months ago
5.0 - 8.0 years
5 - 6 Lacs
Chennai
Work from Office
Roles & responsibilities: Remote technical support for hardware, software, and networking. Strong troubleshooting and problem-solving abilities. Excellent communication skills for remote assistance. Proficiency in help desk software and remote desktop tools. Adherence to SLAs and customer satisfaction metrics. Knowledge of operating systems (Windows, macOS, Linux). Familiarity with support ticketing systems.
Posted 5 months ago
- 3 years
3 - 5 Lacs
Vijayawada, Visakhapatnam, Hyderabad
Work from Office
Preferred candidate profile - IT Engineer- English and Telugu Mandatory Specific responsibilities of desktop support roles include: Troubleshooting: Diagnosing and resolving hardware and software issues. Installation and Configuration: Setting up new computers, software, and peripherals. Maintenance: Performing routine checks, upgrades, and repairs to ensure systems are up-to-date and secure. User Support: Providing on-site or remote assistance to users with their technical concerns. Training: Educating users on new features and how to use their equipment and software effectively. Documentation: Maintaining records of technical issues and resolutions. Inventory Management: Tracking hardware ...
Posted 5 months ago
1 - 5 years
2 - 4 Lacs
Rajahmundry, Vijayawada, Hyderabad
Work from Office
Provide first-level technical support via phone , email, and chat for employees or customers facing technical issues Diagnose and resolve common IT issues related to hardware, software, and network connectivity (e.g., login issues, software errors, printing problems) Document and track issues through a help desk ticketing system, ensuring accurate records of issues and resolutions Escalate unresolved issues to higher-tier support teams (Tier 2 or Tier 3) when necessary, while providing detailed information to assist in further troubleshooting Assist with software installation and setup on desktops, laptops , and mobile devices, ensuring configurations meet company standards Provide guidance ...
Posted 5 months ago
3 - 8 years
2 - 4 Lacs
Pune
Work from Office
Knowledge about Windows Operating System Installation and Computer Hardware Troubleshooting. Setup desktop computers and peripherals and test network connections. Maintain computer peripheral devices like printers and resolve associated problems
Posted 5 months ago
2 - 5 years
4 - 8 Lacs
Kolkata
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
5 - 8 years
9 - 13 Lacs
Mumbai
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
3 - 6 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Functional Automation Testing Automation testing, selenium, java along with payments Domain and rest services. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer b...
Posted 5 months ago
3 - 7 years
5 - 10 Lacs
Chennai
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
5 - 8 years
9 - 13 Lacs
Hyderabad
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
4 - 7 years
6 - 10 Lacs
Mumbai
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
3 - 6 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
5 - 8 years
9 - 13 Lacs
Bengaluru
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
6 - 11 years
5 - 10 Lacs
Mumbai
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
2 - 5 years
4 - 8 Lacs
Coimbatore
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
5 - 8 years
8 - 13 Lacs
Hyderabad
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
3 - 7 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
3 - 6 years
5 - 9 Lacs
Hyderabad
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
3 - 8 years
4 - 8 Lacs
Hyderabad
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 5 months ago
1 - 3 years
2 - 4 Lacs
Hyderabad, Bengaluru
Work from Office
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Job Summary: This position is responsible for creating and editing a variety of consulting contracts and deliverables adhering to RSM standards and guidelines and developing a wor...
Posted 5 months ago
2 - 6 years
0 - 3 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Job Summary: We are looking for an Desktop Support Engineer to help with day-to-day IT support. You will handle issues with laptops, desktops, software, and basic network problems. This role requires good technical knowledge and strong communication skills. Key Responsibilities: Support laptops, desktops, and other end-user devices. Fix issues with Windows and Mac operating systems. Troubleshoot MS Office, Teams, OneDrive, and company-specific applications. Use the ticketing tool to track and respond to user requests. Provide basic network (L1) support with help from the central network team. Help with software installations and updates. Be available for on-call support when needed. Requirem...
Posted 5 months ago
1 - 5 years
1 - 2 Lacs
Dharuhera, Jaipur, Vadodara
Work from Office
Roles and Responsibilities Provide desktop support to end-users, troubleshooting and resolving technical issues related to desktops, laptops, printers, and other peripherals. Install, configure, and maintain operating systems (OS) on Windows-based devices. Troubleshoot common software applications such as Outlook configuration and printer issues. Manage ticketing tools to track and resolve customer requests efficiently. Perform remote support sessions using various remote connection methods.
Posted 5 months ago
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