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Product Support Specialist Frontier e-HR

2.0 - 6.0 years

0 Lacs

rajasthan

On-site

As a Product Support Specialist at Frontier eHR, your primary responsibility will be to provide exceptional service to our valued clients. You will be a crucial part of our support team, ensuring that customers" needs and queries are promptly attended to. You will also be responsible for logging support matters, managing issue escalation, performing on-site duties and software updates for existing customers, and handling any other ad-hoc customer services that may arise. In addition, you will play a key role in maintaining and updating Frontiers CRM, FAQs, and knowledge base systems. Your involvement in customer engagement activities such as surveys, seminars, workshops, and training session...

Posted 1 month ago

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