Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Endpoint Management Specialist ZS

6.0 - 9.0 years

0 Lacs

Pune

Hybrid

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here youll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and thats why here your ideas elevate actions, and here youll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives. Our most valuable asset is our people. At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systemsthe ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Learn more ZSs End User Service Deliver Teams are aligned with the companys business strategy and operating model, aiming to provide its nearly 15,000 employees and their clients the right tools and information for high performance. We focus on providing products, services, and a frictionless experience to ensure successful business outcomes. Endpoint Management Specialist The role of an Endpoint Management Specialist is a senior technical expert responsible for resolving complex issues related to Windows operating systems, endpoint management, and network connectivity. This role involves advanced diagnostics, proactive optimization, and automation to ensure high performance, security, and reliability across enterprise endpoints. Responsibilities Advanced Diagnostics and Troubleshooting Perform deep analysis and troubleshooting of Windows operating systems and applications using advanced diagnostic tools and utilities. Investigate and resolve escalated incidents related to system performance, stability, and security. Correlate system performance metrics with network telemetry to identify and resolve root causes of complex hybrid issues. Design, implement, and maintain automated device provisioning and policy management solutions. Manage application deployment, patch management, and configuration settings across all endpoints. Enforce security policies, compliance standards, and endpoint protection measures. Endpoint Network Troubleshooting Diagnose and resolve connectivity, latency, and performance issues on endpoints using standard network diagnostic tools. Validate network configurations and collaborate with other technical teams to resolve network-related issues. Analyze network interface metrics and monitor for anomalies, bandwidth congestion, or security threats. Performance Monitoring and Optimization Monitor and optimize the performance of Windows environments and network endpoints. Implement best practices for system tuning, resource utilization, and proactive maintenance. Documentation and Knowledge Sharing Create and maintain detailed technical documentation and runbooks. Mentor junior team members and provide training on advanced diagnostics and management practices. Collaboration and Leadership Work closely with cross-functional teams to drive continuous improvement and innovation. Lead complex projects and ensure adherence to established processes and standards. Required Experience and Skills: Expertise in Windows operating system diagnostics, performance monitoring, and troubleshooting. Strong experience with endpoint management solutions, automated device provisioning, and policy management. Proficiency in network protocol analysis and troubleshooting methodologies. Experience with network monitoring platforms and automated diagnostic scripts. Strong scripting skills for automation and customization. Proven ability to resolve high-level technical issues and perform root cause analysis. Excellent communication, documentation, and mentoring skills. Preferred: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 7+ years of experience in advanced Windows support, endpoint management, or related engineering roles. Relevant industry certifications are highly desirable. Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

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