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1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As an ITSM -Account Service Operations Sr Associate at NTT DATA in Noida, Uttar Pradesh (IN-UP), India, your primary responsibility will be to oversee, facilitate, and administer ITIL based service support on a 24x7 basis. You will be in charge of managing service delivery processes such as incident management, problem management, request management, change management, service level management, and configuration management. Additionally, you will compile, analyze, and report statistical data and trends related to service level compliance and operational effectiveness. Your role will also involve focusing on identifying gaps and suggesting process improvements, as well as sharing ITIL Best practices and assisting in their implementation. A key aspect of your role will be to possess knowledge in Cloud computing and Cloud Infrastructure automation. You should have experience with at least one version of ServiceNow ITSM and be able to adapt communication techniques for audiences at multiple internal and external levels. Monitoring alerts and managing Critical Incidents will also be part of your responsibilities. To be successful in this role, you should have 1 to 3 years of relevant experience in ITSM, along with knowledge of Cloud Infrastructure. A good understanding of ITIL processes, principals & Tools is essential, and it would be beneficial to have knowledge of Azure/AWS/VMWARE virtual machine provisioning processes. Experience with handling multiple accounts, basic knowledge of SQL Server, and familiarity with scripting languages like Javascript / JQuery would be advantageous. Additionally, having knowledge of Web API / Window Service / WCF and the ability to create and document processes are desired skills. A positive attitude, problem-solving skills, strong verbal and written communication skills, as well as competencies in conflict resolution, customer service, facilitation, and executive presentation are crucial for this role. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem. Our services include business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. Join us at NTT DATA to be part of an inclusive, adaptable, and forward-thinking organization committed to helping clients innovate, optimize, and transform for long-term success. Visit us at us.nttdata.com.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
NTT DATA is looking for an ITSM - Account Service Operations Sr Associate to join their team in Noida, Uttar Pradesh (IN-UP), India. As part of this role, you will be responsible for overseeing, facilitating, and administering ITIL based service support on a 24x7 basis. This includes managing service delivery processes such as incident management, problem management, request management, change management, service level management, and configuration management. Additionally, you will be required to compile, analyze, and report statistical data and trends related to service level compliance and operational effectiveness. You will also be expected to focus on identifying gaps and process improvements, as well as suggesting and implementing ITIL best practices. Knowledge in Cloud computing and Cloud Infrastructure automation is crucial for this role, along with experience in ServiceNow ITSM. Adaptability in communication techniques for various internal and external audiences is essential, as well as the ability to monitor alerts and manage Critical Incidents. To be considered for this position, you should have 1 to 3 years of relevant experience or an equivalent combination of education and work experience. Proficiency in ITSM and Cloud Infrastructure is a must, along with a good understanding of ITIL processes, principals, and tools. Familiarity with Azure/AWS/VMWARE virtual machine provisioning processes is a plus, as is experience in handling multiple accounts. Basic knowledge of SQL Server, scripting languages like Javascript/JQuery, and technologies such as Web API, Window Service, and WCF will be beneficial. The ideal candidate will possess strong abilities in creating and documenting processes, a positive attitude, problem-solving skills, and excellent verbal and written communication skills. Competencies in conflict resolution, customer service, facilitation, and executive presentation are also desired. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success in the digital future.,
Posted 2 weeks ago
8.0 - 11.0 years
35 - 37 Lacs
Kolkata, Ahmedabad, Bengaluru
Work from Office
Dear Candidate, Looking for a Desktop Software Engineer to develop cross-platform desktop applications. Key Responsibilities: Build and maintain apps using Electron or native SDKs. Optimize UI/UX for performance and accessibility. Ensure integration with system-level features. Required Skills & Qualifications: Experience with Electron, Qt, or .NET. Proficient in JavaScript, C++, or C#. Knowledge of OS-specific features (macOS, Windows, Linux). Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies
Posted 2 months ago
8.0 - 11.0 years
35 - 37 Lacs
Kolkata, Ahmedabad, Bengaluru
Work from Office
Dear Candidate, We're hiring a Support Engineer to troubleshoot application issues and support end users and clients. Key Responsibilities: Investigate and resolve application bugs. Act as a liaison between dev teams and customers. Maintain internal knowledge bases. Required Skills & Qualifications: Experience with help desk or ticketing systems. Basic coding/scripting ability for debugging. Excellent communication and problem-solving skills. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies
Posted 2 months ago
1.0 - 6.0 years
3 - 7 Lacs
Pune
Work from Office
HIRING FOR TECHNICAL SUPPORT VOICE Min 1yrs exp Loc: - Pune CTC UPTO:-8 LPA SKILLS:-DNS, DHCP, Troubleshooting, ticketing-tools,Active director,Office 365, Window server 5 days working, 2 Off Rotational shift **immediate joiners**
Posted 3 months ago
3.0 - 8.0 years
6 - 10 Lacs
Noida
Work from Office
Job Title: .NET Full Stack Developer Location: Noida Experience: 3+ years Job Summary: We are looking for a skilled and self-driven .NET Full Stack Developer with a proven track record of independently developing and customizing web applications. The ideal candidate should possess strong knowledge in both backend and frontend technologies, experience in working with multiple databases, and excellent communication skills. You will be responsible for understanding existing applications, performing enhancements, and developing new modules/applications from scratch. Key Responsibilities: Understand, analyze, and document existing applications. Customize and enhance existing software solutions based on business needs. Design, develop, test, deploy, and maintain robust full stack applications using .NET technologies. Develop new applications/modules with modern architecture and coding practices. Collaborate with UI/UX designers, testers, and business analysts. Ensure clean, maintainable, and scalable code with proper documentation. Troubleshoot and debug existing systems. Manage integration with multiple databases and third-party services. Required Skills & Qualifications: Strong experience in ASP.NET MVC/Core , C# , Entity Framework , LINQ , and Web API. Proficient in frontend technologies : HTML, CSS, JavaScript, jQuery, Angular or React (at least one modern framework). Experience with SQL Server and exposure to other databases such as MySQL , PostgreSQL , or MongoDB . Ability to work independently with minimal supervision. Familiarity with version control systems like Git . Understanding of RESTful APIs and asynchronous programming. Strong debugging and problem-solving skills. Good written and verbal communication skills. Ability to quickly understand legacy systems and suggest improvements or customizations. Good to Have: Experience with cloud platforms (Azure/AWS). Exposure to DevOps or CI/CD pipelines. Knowledge of unit testing frameworks. Experience with Agile methodologies. Educational Qualification: Bachelor's degree in Computer Science, Information Technology, or a related field.
Posted 3 months ago
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