Job Title: Assistant Manager CCC Experience: 3 to 8 years Industry: uPVC/Aluminum Windows & Doors, Building Materials, Faade Industry Department: Customer Care Centre (CCC), Design Estimation Role Category: Engineering/Design/Estimation Job Description Fenesta is looking for a technically skilled and process-oriented Assistant Manager CCC with experience in the window and faade industry. The role involves handling customer-centric technical operations, estimation, and team management for project execution Key Responsibilities: Lead and manage a small technical team (23 members) Use Window Maker and AutoCAD for cutting plans, estimations, and shop drawings Perform wind load and structural calculations for windows Understand glass selection (tempered, laminated, insulated) and aluminum profile compatibility Optimize cutting layouts to reduce wastage and improve material efficiency Collaborate with Sales, Design, DTS, and IT teams for smooth project flow Create MIS reports, technical presentations, and client documentation Ensure compliance with thermal, acoustic, and air-water-structural performance standards Desired Candidate Profile 38 years of experience in the windows, faade, or building materials industry Hands-on knowledge of Window Maker , AutoCAD , and MS Excel Strong technical understanding of uPVC/aluminum windows and their structural performance Experience in estimation, cutting layout, and project coordination Good communication and team management skills Key Skills: Window Maker, AutoCAD, Window Estimation, Aluminum Windows, Glass Specification, Cutting Optimization, Project Coordination, Wind Load Calculation, MIS Reporting Education: Diploma or Bachelors Degree in Engineering (Mechanical/Civil/Architecture preferred)
