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Manager - Customer Lifecycle Management, India Sony Pictures Networks India

8.0 - 12.0 years

0 Lacs

maharashtra

On-site

You are an experienced Manager in Customer Lifecycle Management, responsible for overseeing the Customer Lifecycle Management Profile for India Direct Consumer Business at Sony Pictures Networks India. With a minimum of 8-10 years of experience in Customer Lifecycle Management (CLM) and an MBA or equivalent postgraduate degree, you will play a crucial role in base management, usage monitoring, and customer retention. Your expertise lies in data analysis and customer engagement tools, enabling you to strategize and execute campaigns effectively. Your key responsibilities will include monitoring subscription bases daily, identifying customer segments at risk of churn, designing data-driven cam...

Posted 3 months ago

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