Associate Systems Support Engineer Altera Digital Health India

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. Our solutions, including Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest, and dbMotion, are paving the way for a new era of healthcare technology. At Altera Digital Health, we are at the forefront of driving innovation and expertise to elevate care delivery and inspire healthier communities globally. Join us in shaping the future of healthcare technology. As a Software Update and Patch Management Specialist at Altera, your responsibilities will include managing and implementing software updates and patches for Windows-based systems and Azure cloud environments. You will interact with customers (Internal/External) to troubleshoot and resolve product problems, diagnose and resolve complex customer questions over the telephone/Internet, track and document support tickets, and collaborate with the product development team to enhance current designs and identify potential issues. Your role will also involve queue/ticket management, monitoring infrastructure and application events, and advanced troubleshooting with escalation when necessary. To excel in this role, you will need a Bachelor's Degree in computer science/IT or related field, along with relevant IT certifications. You should have proven experience in patch management for Windows systems, including SCCM deployment expertise, familiarity with Azure cloud services, and experience in handling patch operations. A good understanding of Win Server environments, Windows administration troubleshooting, and intermediate knowledge of SQL will be beneficial. Additionally, you should be comfortable working in shifts and possess international support experience, preferably with a good command of verbal and written English. If you are passionate about healthcare technology and eager to contribute to the advancement of care delivery worldwide, we invite you to join our team at Altera. Stay updated with current technology trends, collaborate with a dynamic team, and play a pivotal role in shaping the future of digital health. If you require any assistance during the application process or have accessibility concerns regarding our website, please reach out to us at HR.Recruiting@AlteraHealth.com.,

Posted 2 weeks ago

Apply

Equipment Engineer Alois Solutions

7.0 - 12.0 years

5 - 10 Lacs

Gandhinagar, Ahmedabad

Work from Office

Job Summary: Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers. technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establishes programs and solutions for increasing up-time and for equipment problems that affect the manufacturing process. Provides technical support to the manufacturing equipment repair and process engineering organizations. SOW Lab Support Engineer Job Description & Key Responsibilities: • Set up test configurations in the lab as advised by the Engineering team. Deliver within the defined SLA. Coordinate with cross-functional teams if necessary to complete the assigned tasks. • Manage miscellaneous tasks inside the lab. Prepare and maintain work reports and service reports. Track the equipment maintenance and calibration schedules. Coordinate with vendors to establish new setups in the lab. Basic knowledge of the LAB area complies with ESD & EHS standards. Prepare monthly reports. Collaborate effectively with the team and be willing to learn new technologies and equipment operations. Proficiency in hardware and software installation. Experience in the installation and maintenance of memory testers such as Advantest, Flex Star, Teradyne. Diagnostic and calibration experience with memory testers and chambers. Familiarity with desktop support, AD maintenance, Win Server. Experience in a Linux environment CentOS & Ubuntu. Good understanding of IT infrastructure hierarchy, Proficient with MS Office. Experience with any ticketing system is mandatory, Python knowledge. Vendor coordination for warranty claims, repairs, and services. Jira ticketing experience (not mandatory) & Quality tools or certification with 5S,6S, AI awareness. Work with technicians to fix issues in limited time frame. Ensure the LAB area complies with ESD & EHS standards. Collaborate with different teams, Coordinate within the team to resolve any challenges. Be a team player, adapting and learning new technologies and equipment operations. Effective communication skills, both written and spoken. • Strong analytical skills for technical issue resolution. Educational Qualifications: Minimum qualification should be Diploma in (EC, EE, CS) with 4-5 years of experience or BE/B. Tech (EC, EE, CS) with 5-6 years of experience in a relevant field

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.