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3.0 - 6.0 years

4 - 6 Lacs

kolkata

Work from Office

Job Title : Senior Account Manager UK B2C Market (Telecoms, IT & Security) Company Name : Salescom Services Private Limited Industry Type : Telecom / ISP / IT Services & Consulting Department : Sales & Business Development Employment Type : Full Time, Permanent Role Category : Retail & B2C Sales Work Location : Kolkata, West Bengal (Work from Office) Shift Timings : 1:15 PM 10:30 PM (Monday to Friday) | Alternate Saturdays till 6:30 PM Experience Required : 2 to 6 years Job Description Salescom Services Pvt. Ltd. is hiring Senior Account Managers to represent a leading UK-based telecom and IT brand. This is a high-energy customer retention & renewals role focused on engaging with UK residential customers to retain, upsell, and enhance their telecom and internet services. Key Responsibilities: Conduct periodic account reviews with existing UK B2C customers Drive customer retention and satisfaction through personalized service Upsell and cross-sell telecom, internet, and security products Build rapport and long-term relationships with consumers Achieve monthly and quarterly sales targets Desired Candidate Profile Excellent spoken and written English communication skills Prior experience in B2C sales, customer retention, upselling, or renewals Experience in UK telecom operations is a strong advantage Professional, adaptable, and target-driven Bachelor’s degree preferred (not mandatory) Strong multitasking, time management, and closing skills Salary & Benefits Fixed CTC : Approx 40,000/month Incentives : Monthly & quarterly performance bonuses Perks : Cafeteria & company-funded meals Generous leave policy Medical insurance Home drop facility World-class training & exposure to UK telecom technologies About Company Salescom Services Pvt. Ltd. is a niche player in next-generation sales, marketing, and IT-enabled services. We are committed to employee growth, continuous learning, and delivering excellence in customer engagement across global markets.

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