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2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Technical Support Specialist at a Large Indian Conglomerate, you will be responsible for providing first-level support for end-user desktops, laptops, printers, and mobile devices. You will diagnose and resolve software and hardware incidents, including various operating systems such as Windows, macOS, and Linux, along with a wide range of software applications. Responding to service requests and incidents via ticketing systems will be a key part of your role, as well as assisting users with login issues, password resets, and system access. - Installation and configuration tasks, including setting up new workstations, peripherals, and network devices. - Maintain a standard operating env...
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
You will be responsible for resolving various issues related to printers, networks, and systems, including booting, Wi-Fi connectivity, and performance. Additionally, you will perform daily server checks and communicate with vendors to collect quotations from different parties. If needed, you will replace faulty hardware parts and arrange meetings, including scheduling and projector setup. You will also be involved in setting up new SIM connections and recharging them, issuing laptops, tablets, and SIMs to executives, and handling online purchases. The job type for this position is Full-time, and the work location is In person. If you are interested in this opportunity, please contact the em...
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
As a Consumer Tech Support Agent based in Mohali, India, you will be responsible for delivering outstanding assistance to home users seeking help with routers, antivirus software, and performance concerns. Your primary focus will be on resolving issues related to Wi-Fi connectivity, sluggish system performance, and login challenges. Additionally, you may be required to promote or extend tech support plans as necessary, all while prioritizing top-notch call quality and precise problem resolution. The ideal candidate for this role must possess fluency in American English with a clear accent. Moreover, the ability to maintain composure during periods of high call volume is crucial to ensure eff...
Posted 1 month ago
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