124 Why-Why Analysis Jobs - Page 3

Two independent position's in production and quality control department. Shop floor management for respective functions executing varieties of welding automation projects involving extensive use of engineering knowledge. Required Candidate profile Should possess sound knowledge of welding fabrication and machining standards, QC procedures and mitigation plans. Need to guide operators in giving optimum output and maintain high quality standards

Assembly Shop, Body Shop, Welding (Spot & CO), Conveyor Lines •VFDs, HMIs, EOT & US Cranes, Oil Filling Systems, Dent Pullers Benefits : PF, Medical Insurance, Variable Pay, Gratuity & More Languages Known: Tamil mandatory Required Candidate profile Preventive & Breakdown Maintenance, EMS, VIN Marking, Chassis Handling PLC Knowledge (Mandatory): Allen Bradley | Siemens | Omron | Mitsubishi Languages Known: Tamil mandatory

Role & responsibilities Lead of FQA, OQA and Service spare parts dept work activities FCR Review with Top management and appropriate action plan implementation to reduce the FCR FCR Achievement Roadmap Preparation, Monthly Review of target v/s Actual Status Sales return analysis & prepare monthly SRN report Field Failure Quality Target, Improvement action plan implementation Spare part planning & Filling Ratio achievement through better review system. Performance testing/ELT of the units as per sampling plan. Responsible for corrective measure of field failure and daily monitoring service call Action plan Verification of rejected lot. OQA Management i.e. consumables Inventory management, New manpower training, Field Issues display. Daily FG Vehicle loading inspection and share report on daily basis, FG audit & box rejection day wise count report. Service Bulletin Preparation & submission to Field team for Epidemic cases & Non defective Parts analysis. Ensure necessary actions taken for improvement of worst part To ensure preparation of various audit (internal & external) & document control related to QMS Monthly meetings with Service team to discuss High failure models & forecasted action plan, Through review system action plan implementation. Conducting Quarterly service trainings for service engineers/trainers Co-ordination with Commercial & Sourcing team for Service Spare parts Preferred candidate profile Commercial AC product testing standard, (BIS & BEE) Knowledge of POKA YOKE, KAIZAN, Part & Product Reliability Testing 7 QC Tools, DMAIC, CAPA, Why-Why Analysis, 8D Methodology, Inspection Instrument Handling, Sampling plan standard, ELT, Product reliability. Problem solving approach toward line slippage and assurance in OQA Continuous data analysis & problem solving approach of field quality Problem solving approach toward customer & continual support to service team Strong issue resolving skill, Solution oriented and Work in Team

Objective: Perform an adequate calibration operation based on SAFRAN standards as well the management of the calibration premises, tools and spare parts Role & responsibilities Follow, maintain and manage under control the tooling calibration activities as required by the related processes and requirements Perform the tooling maintenance and/or calibration per the required standards and the defined schedule Ensure external calibration tools control including related records Ensure proper tooling identification and calibration status Produce accurate and reliable calibration records and ensure its integrity Ensure proper management of calibration system/software Ensure proper tools, equipment and spare parts handling Ensure proper care and management of tools inventory under calibration, including tools integrity Ensure proper care and management of calibration spare parts Prepare documentation, charts and reports as required by the relevant processes Support operations and quality activities as required Identify and propose improvement opportunities Perform all Health, Safety & Environment(HSE) related duties as per his / her job requirements and follow HSE norms as applicable. Preferred candidate profile 2- 4 years of experience performing calibration activities is desired Experience working under ISO 9001 or AS9100 quality systems and environmental systems Professional Skills MS Office proficiency Good knowledge of Excel Basic problem-solving tools such as: Fishbone, 5 Whys, etc. Fluent English writing and speaking proficiency Behavioral Skills Work under pressure Self-motivation Team player Desirable Aspects QS Metro system Inventory management FAI knowledge SPC, ISO 9001, AS 9100, ISO 17025 knowledge

Role & responsibilities Preference for Local candidate within tricity. Project Management : Planning and executing electrical projects, ensuring they are completed on time and within budget. Maintenance Oversight : Developing and implementing maintenance programs to ensure the reliability and efficiency of electrical systems. Team Leadership : Managing a team of electrical engineers and maintenance technicians, providing guidance, training, and support. Inspections and Assessments : Conducting regular inspections of electrical systems to identify potential issues and ensure compliance with safety regulations. Troubleshooting : Diagnosing electrical problems and developing solutions to ensure minimal downtime of equipment and systems. Budget Management : Preparing and managing budgets for electrical maintenance and projects, ensuring cost-effectiveness. Safety Compliance : Ensuring all electrical work complies with local, state, and federal regulations, as well as industry standards. Collaboration : Working with other departments, such as operations and safety, to coordinate maintenance activities and projects. Documentation : Keeping accurate records of maintenance activities, inspections, and repairs for future reference and compliance purposes. Innovation : Keeping abreast of new technologies and advancements in electrical engineering and maintenance practices to improve efficiency and reliability. Qualifications Education : A bachelor's or master's degree in engineering or Btech Mechanical/Electrical field is typically required. Experience : Proven experience (often 8+ years) in maintenance management or engineering, particularly in a manufacturing or industrial setting. Certifications : Relevant certifications such as PMP (Project Management Professional) or similar may be preferred. Skills : Strong knowledge of mechanical, electrical, and hydraulic systems. Proficiency in maintenance management software and tools. Excellent leadership and interpersonal skills. Strong analytical and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Preferred candidate profile Maintenance/Engineering /Electrical Engineer is responsible for overseeing the maintenance and engineering departments to ensure the efficient operation of machinery and equipment. This includes managing maintenance schedules, ensuring compliance with safety regulations, and implementing continuous improvement initiatives.

Role & responsibilities We are looking for an energetic go-getter who understands the current automotive quality standard requirement of OEMs & Tier-Is in India and globally. Someone who has 5 to 8 years of experience in implementing the standards. Job Descriptions To First of Approval, Patrol Inspection & Last of Inspection of All lines To Prepare the SOPs for parts. To Review & Tracking of Daily Line rejection and rework, COPQ- Rejection & Rework To drive the team for Root Cause Identification and Corrective Action Implementation of In-house and Customer complaints To do the Process & Product audit, MSA & SPC studies as per Plan To provide training to Operator & Inspectors on need basis To review and revise the FMEA as per plan To monitor & Calibration of All MMR To have track on Quarantine material and disposal of the same weekly basis To maintain the Quality dept. documents as per ISO 9001: 2015, IATF 16949 :2016, OHSAS, EMS standard To drive the team for continuous improvement through Kaizen or Quality Improvement programs

Location: Greater Noida, Ecotech-6 Job Description: Quality Engineer Experience 2 to 5 Years Budget 3 LPA to 4 LPA Job Responsibilities: 1. Good Knowledge of AutoCad. 2. Good Knowledge of GD&T. 3. Knowledge of New Product Development 4. Knowledge of Die-Casting Process. 5. Conduct internal audits and support IATF (International Automotive Task Force) audits. 6. Develop and maintain quality documentation, including QMS (Quality Management System) procedures and work instructions. 7. Strong Knowledge in drawing Reading. 8. Limit Sample making. 9. Problem Solving Skills. 10. Deflects Analysis (Customer, In process). Company Name: KHvatec India (Electronic & Automobile Industry) Location: Greater Noida, Ecotech-6

Role & responsibilities: • Lead, guide, and mentor a team of quality analysts to ensure adherence to quality standards and best practices. • Review, monitor, and evaluate quality metrics, audit findings, and team performance reports. • Drive process improvements, standardization, and calibration to maintain consistency in quality checks. • Act as the escalation point for quality-related issues and provide actionable solutions. • Conduct regular team meetings, one-on-ones, and feedback sessions to drive performance and engagement. • Collaborate with cross-functional teams (Operations, Training, Compliance) to align on quality objectives. • Develop and deliver quality improvement initiatives and training sessions. • Ensure compliance with internal policies and external regulations. • Track KPIs, prepare performance dashboards, and report on quality trends to senior management. Preferred candidate profile: : Minimum 3-4 years of proven experience in leading a team within the quality domain (BPO, KPO, or similar environments preferred). • Strong knowledge of quality frameworks (e.g., Six Sigma, ISO, COPC preferred but not mandatory). • Excellent interpersonal, leadership, and conflict resolution skills. • Strong analytical thinking and attention to detail. • Ability to work under pressure and manage multiple priorities effectively. • Proficiency in MS Excel, PowerPoint, and reporting tools. • Bachelor's degree or equivalent qualification (preferred). Should have managed minimum 15-25 team members

Must have good knowledge about VMC maintenance, electrical & mechanical maintenance. Good in documentation like preventive maintenance plan/schedule, preventive maintenance check list, critical spare requirement, breakdown analysis.

Foundever is currently seeking a Call Quality Analyst for their Telecom Process into ISP for Navi Mumbai location. The ideal candidate must have a minimum of one year of experience as Quality Analyst for international process. Join us and be part of our dynamic team! About the Role - Responsible for calibrating and supporting quality standards. Participates in joint call (contact) monitoring with client, client services team and call center team. Ensure that client quality and corporate customer satisfaction goals are met or addressed in a timely manner. Analyze customer satisfaction and dissatisfaction data; recommend solutions to address root cause. Monitor quality and accuracy attributes; recommend solutions to address root cause. Assist in customization of quality review guidelines per client specification and creation of plans to achieve quality/customer satisfaction goals. Provide recommendations on improving the quality process to achieve goals and objectives. Well versed with 7 QC Tools, Fishbone pareto Analysis, Quality Tools. Develop a strong partnership with Client quality contacts to ensure quality goals and objectives are calibrated. Coordinate efforts with Educational Services to ensure that appropriate training and development is in place to address client quality initiatives. Monitor COPC requirements for the site. Responsibilities - Responsible for calibrating and supporting quality standards. Participates in joint call (contact) monitoring with client, client services team and call center team. Ensure that client quality and corporate customer satisfaction goals are met or addressed in a timely manner. Analyze customer satisfaction and dissatisfaction data; recommend solutions to address root cause. Monitor quality and accuracy attributes; recommend solutions to address root cause. Assist in customization of quality review guidelines per client specification and creation of plans to achieve quality/customer satisfaction goals. Provide recommendations on improving the quality process to achieve goals and objectives. Well versed with 7 QC Tools, Fishbone analyses, pareto Analysis, Quality Tools. Develop a strong partnership with Client quality contacts to ensure quality goals and objectives are calibrated. Coordinate efforts with Educational Services to ensure that appropriate training and development is in place to address client quality initiatives. Monitor COPC requirements for the site. Qualifications - HSC/Grad Required Skills Basic PC skills Strong customer service and interpersonal skills Good verbal and written communication skills Research, analytical and problem-solving skills Preferred Skills Knowledge and effective use of quality management processes and tools Ability to work well independently or within a team Shift Window : 24 x 7 Week offs : Any 2 days in a week work location Airoli

Role & responsibilities Achieve break-downs as per the target & execute predictive maintenance activity in all verticals. Support to JH activity. Installation & commissioning of new machines. Prepare check list, PM work list for monthly, Quarterly and Yearly planned. Handling indigenization of the spare parts. Making WHY-WHY Analysis to find out root cause of Breakdowns and make Kaizen on it/giving One Point Lesson and eliminate the Breakdowns. Responsible for Automation of machines & Focusing on Bottleneck machine operations in the plant & arranging Preventive & corrective action. Handling electrical distribution system with cable routing planning, distribution panel design, APFC panel, and Auto Changeover of Supply from generator and Electricity board. Machine wise Energy consumptions monitoring and implementation of energy saving projects to reduce energy consumptions. Liasoning with Electricity Board etc. Achieve cost reduction targets. Monitoring discipline at the shop floor for an accident free & safe work culture. Facilitating continuous improvement activities to eliminate the root cause of problem and prevent the recurrences of non conformance. Enhancing equipment reliability and plant productivity through Kaizen & TPM. Scheduling and planning predictive, preventive and breakdown maintenance jobs with key focus on spares availability and root cause analysis. Preparing maintenance plans for reducing machinery downtime to minimum for ensuring smooth production. Preferred candidate profile Candidate with 15 to 18 years of experience. with HPDC and Die Casting experience and machining set up. Should have headed function for min. 5 years out of total numbers of experience. Should show commitments' towards the company targets and achievements with self and team work. Perks and benefits As per company policy & process

Location: Greater Noida, Ecotech-6 Job Description: Quality Engineer Experience 2 to 5 Years Budget 3 LPA to 4 LPA Job Responsibilities: 1. Implement and maintain quality standards for electronic and automobile components production. 2. Perform PPAP (Production Part Approval Process) for new and modified parts. 3. Utilize Statistical Process Control (SPC) methods to monitor production processes. 4. Apply 7QC tools (Seven Quality Control Tools) for process improvements and defect analysis. 5. Conduct internal audits and support IATF (International Automotive Task Force) audits. 6. Develop and maintain quality documentation, including QMS (Quality Management System) procedures and work instructions. 7. Collaborate with cross-functional teams to resolve quality issues and implement corrective actions. 8. Drive continuous improvement initiatives to enhance product quality and efficiency. 9. Train production personnel on quality standards and procedures. 10. Ensure compliance with regulatory requirements and industry standards. Company Name: KHvatec India (Electronic & Automobile Industry) Location: Greater Noida, Ecotech-6

Need Min 1+yrs exp as a Quality Analyst from International Voice Process BPO. Quality Analyst on papers from International Voice process. Must know RCA/QC tools/Audit Process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Job title: Sr. Specialist Quality Services (Product Complaints). Location: Hyderabad. About The Job. Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams by acting as a crucial link between our R&D and Manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines.. Main Responsibilities. Handle Product Technical Complaints (PTC) for medical devices, pharmaceutical products, biologics, and combination products, ensuring compliance with regulatory standards.. Collaborate with internal/external stakeholders viz Cross functional teams, Manufacturing sites, Customer Service, Medical Information, Pharmacovigilance, Sales Associates, Regulatory, Commercial Operations, Legal, and Risk Management departments for complaint management, Contract manufacturing organization.. Enter complaints into the global database and evaluate complaints for severity and risk, ensure timely processing and closure of the complaints.. Manages and ensures the compliance of all Quality processes and documentation with applicable regulations/ Sanofi standards. Handle QMS records & any discrepancies and ensure completion within defined timelines.. Ensure investigation management and coordination with internal and external partners (including tracking and monitoring of investigations). Review & closure of investigation reports to ensure correctness, completeness, and adherence to standards including root cause analysis, CAPA, assessment and prioritization.. Collection, visualization & analysis of complaint data. Preparation of trend reports of complaints related to products, sites, EMS & Countries defined as per procedure.. About You. Experience: 3 7 Years Experience.. Education: Graduate in Pharmacy or life sciences or Engineering or Biotechnology.. Languages: English, Hindi is preferred. Why choose us?. Bring the miracles of science to life alongside a supportive, future-focused team.. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.. Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas.. null. Show more Show less

Role & responsibilities Ensure Work As per the Std. Procedure Ensure All Machinery list in place Ensure Machine Health and Machine in A grade Work on Predictive maintenance. Monitoring MTBF and MTTR and taken action to reduce the daily breakdown. Ensure no supply failure to customer due to machine breakdown. Responsible for managing spare part and ensure no supply loss due to shortage of spare part. Ensure Utilities in good and healthy condition and meeting legal requirements. Accomplishes maintenance KPI by completing related results as per given targets. Ensure no NC in Internal and customer audit. Ensure not break down due to utility failure. Participation in Fabrication work with in the unit Participation in 8D analysis as a CFT team member. Coordinate to Senior for Audit of QMS ISO 9001, ISO 14001, and OHSAS 18000 series Management systems. Kaizen/ Improvement Activity. Maintaining day to day production activities and to attain ZERO DEFECT in all work being executed. Good command over Technical & Functional knowledge of all the Equipments equipped in crude oil processing plant. Parameters study for further plant load increase, monitoring process plant parameters and analyzing process problems and trouble shooting. Knowledge of Reactor, Distillation, Filtration/ Centrifuge system, transfer of material, unloading loading of material – Base oils, designing of effective mixing system – Agitators, jet mixing system etc. To minimize wastage of scrap, do safe disposal of waste as per MPCB GUIDELINES, flue gas analysis as per MPCB Guidelines, dispose carbon deposit as per MPCB Guidelines, to store material as per good practice, to maintain stores record such as issue slip, collect old spare and get to repaired, overhauled for further use etc. Preferred candidate profile

Extrusion knowledge, Shrinkage factor, Oversee and monitor the extrusion process to ensure products meet quality standards and specifications, Troubleshoot and resolve any operational issues related to extrusion equipment or processes, TPM, 7QC tools

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? That’s definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? That’s definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

Dear Candidate, Are you passionate about designing high-performance hydraulic systems for heavy construction equipment like Soil Compactors and Tandem Rollers ? Join our team and contribute to building next-generation machines with robust and efficient hydraulic architecture. Key Responsibilities: Lead design, selection, and optimization of hydraulic systems and components including pumps, motors, valves, actuators, gearboxes, filters, hoses, and fittings . Create and interpret hydraulic schematics using Automation Studio . Collaborate with assembly lines, proto shops, and test teams for smooth hydraulic integration, installation, and troubleshooting. Support prototype builds , address PCMs (Problems and Countermeasures), and drive engineering resolutions through the ePI process . Engage in NPD (New Product Development) lifecycle, conduct technical reviews , and resolve TR actions promptly. Generate and release BOMs , 3D CAD models, hose/pipe routings, and 2D drawings using UG NX and Teamcenter . Interface with suppliers , evaluate installation/test requirements, and ensure hydraulic systems meet performance expectations. Collaborate cross-functionally with structures, electrical, engine auxiliaries, purchasing, and manufacturing teams. Apply structured root cause analysis (Why-Why, Fishbone, etc.) and assist in data acquisition & diagnostics . Qualifications & Skills: Experience in mobile hydraulic system design , preferably in construction equipment. Strong expertise in open-loop and closed-loop system design , filtration systems, hydraulic troubleshooting, and supplier coordination. Excellent verbal and written communication skills . Hands-on experience with Automation Studio , CAD (UG NX) , and PLM tools (Teamcenter) . Interested candidate can share their Cv at swati.shikha@mounttalent.com or can reach me 9560495550. NOTE: Make sure to attach your CV while applying. Only those candidates will be considered and contacted by our team, who have attached CV.

The role includes ensuring compliance with quality standards, managing the Quality Management System QMS implementing ESD control procedures driving continuous improvement initiatives to deliver defect-free products and maintain customer satisfaction Required Candidate profile *Train staff in quality protocols, ESD handling procedures, and continuous improvement tools * Work cross-functionally with engineering, production, and supply chain to ensure quality goals are met

Responsibilities: * Lead quality initiatives & drive continuous improvement. * Ensure compliance with customer requirements & industry standards. * Conduct regular audits, root cause analysis & corrective actions. *CQI-12 Documentation IATF Food allowance Annual bonus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

The Advance Automation Engineer plays a pivotal role in ensuring the successful automation of manufacturing processes and systems, contributing to efficient production workflows, troubleshooting, and system optimizations. Key responsibilities: * Responsible for LBU & CUSTOMER Approval (CPK, GRR, Correlation,SPC reports) * Vendor management & Spare parts Management * Customer Meeting & Micro Management * Failure Analysis, 4M study, why why Analysis * Team Management Qualifications: * EMS /Semi Conductor Background * 6M Analysis/ Why -Why Analysis/ CPK / GRR / Correlation/ SPC/ PPAP) * Knowledge in DOE/ DFM * Experience in Vendor management/ Spare parts * Management/ Customer Handling * Experience in SPM Machine Handling * Knowledge in Vision System, Robot, Bar code scanners. * Knowledge in Laser Machine & Dispenses Knowledge * Knowledge in AOI Machines * Knowledge in IPC/PCI Card/ DAQ boards. * Knowledge in Servo Motors/ Servo drive. *Leak Testing experience preferred. *Ingress, Laser Welding, Pick and Place. *Pneumatics, robotics experience required. *Machine maintenance, Plant maintenance highly preferred. *Glue dispenser, CCD vision, CAPA,GRR. *Industrial automation experience and Kaizen