4 Wfm Systems Jobs

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an Assistant Manager Global Workforce Management at Sagility, you will play a crucial role in building a forecasting and workforce model to meet the long, medium, and short-term demands. Your responsibilities will include: - Serving as a subject matter expert in identifying trends and insights related to operational effectiveness in workforce planning. - Developing actionable metrics for forecasting capabilities and strategic insights. - Conducting statistical analyses and forecasting techniques to extract critical insights and trends. - Designing reports, scorecards, dashboards, and ad hoc analysis to provide valuable workforce insights and KPIs. - Presenting data trends and analysis fin...

Posted 2 weeks ago

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5.0 - 10.0 years

9 - 15 Lacs

hyderabad, pune, bengaluru

Work from Office

Develop, implement, and maintain capacity planning and forecasting models. Analyze historical data and trends to predict future workforce requirements. Work with stakeholders to optimize staffing, scheduling, and workload distribution. Required Candidate profile Utilize WFM systems tools to generate reports and ensure alignment with business goals Ensure accuracy in workforce planning to meet SLAs and operational KPIs Contribute as an individual contributor Perks and benefits Perks and Benefits

Posted 1 month ago

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9.0 - 11.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Company Description LinkedIn is the worlds largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. Were also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture thats built on trust, care, inclusion, and fun where everyone can succeed. Join us to transform the way the world works. Job Description At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and th...

Posted 2 months ago

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3.0 - 5.0 years

10 - 14 Lacs

Mumbai

Work from Office

Job Responsibilities : Candidates with 3-5 years of experience Great technical ability, particular with WFM systems (e.g. Aspect CMS) , RTA and MS Excel Adaptability of approach flexibility with a desire to achieve goals Good knowledge of workforce management processes and principles Strong numerical background Strong proactive approach to work, with a can-do attitude Ability to build relationships and networks at all levels Providing excellent service with a key focus on doing the right thing for each customer deliver solutions that meet their individual needs. Effective management of work queues, across all customer channels Drive operational activity performance Drive Intraday/real-time i...

Posted 3 months ago

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