1075 Wfm Jobs - Page 35

Skill required: Supply Chain - Supply Chain Operating Model Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.Creating the operating model for our clients including shaping the future structure of the organization including which capabilities should reside in-house or those that should be done by leveraging an ecosystem partner (determining which parts of the organization should be done at the corporate level, BU/brand or as a shared service), defining roles and responsibilities, creating performance management processes and KPIs. Define and maintain non-source system resources.Share forecasts with suppliers and manage supply constraints.Create Planning BOM and new constraints.Select scenarios for resolution and approve policies What are we looking for Make sure there is no reference of client name / projectIn this role you are required to do analysis and solving moderately complex problemsMay create new solutions, leveraging and, where needed, adapting existing methods and proceduresThe person would require understanding of the strategic direction set by senior management as it relates to team goalsPrimary upward interaction is with direct supervisorIndividuals would manage small teams and/or work efforts (if in an individual contributor role) at a client or within AccenturePlease note that this role may require you to work in rotational shiftsCommunicate with customers and customer service.Manage supply chain networks, inventory, and stockholding policies.Optimize inventory service levels, safety stock, and inventory levels.Validate cumulative planning lead-times and resolve supply issues.Handle planned orders for inventory deployment and demand exceptions.Execute distribution orders and collaborate with planners.Ensure constraint availability and manage transactional/master data.Analyze demand and approve automation policies.Achieve optimal planning for the entire horizon.Monitor and action supply exceptions. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for Workforce AnalyticsWorkforce Experience AnalyticsAbility to work well in a teamAdaptable and flexibleAgility for quick learningWritten and verbal communicationAbility to meet deadlinesMicrosoft ExcelMicrosoft PowerPoint Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Supply Chain - Warranty Management Designation: Business Advisory Associate Qualifications: Diploma in Automobile Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level AgreementInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decisionImplement practices to improve operational efficienciesTo maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level AgreementInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decisionImplement practices to improve operational efficienciesDefine warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. What are we looking for BE Automobile Graduate/Diploma with or without Automotive experienceBE Mechanical Graduate/Diploma with Automotive experienceExperience in WarrantyExperience with Auto componentsInterpersonal skills to deal with dealers, warranty engineers, etcData processing accuracy, detail oriented, and ability to evaluate/research a warranty claimExpert level capability in use of desktop software (MS Office Suite, with focus on Excel)Organized, timely, pro-active and highly productiveStrong written communication in EnglishAttention to detail and ability to multi-taskExperience in Warranty /Auto DealershipMechanical knowledge of machinery/auto-componentInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision Roles and Responsibilities: BE Automobile Graduate/Diploma with or without Automotive experienceBE Mechanical Graduate/Diploma with Automotive experienceExperience in WarrantyExperience with Auto componentsInterpersonal skills to deal with dealers, warranty engineers, etcData processing accuracy, detail oriented, and ability to evaluate/research a warranty claimExpert level capability in use of desktop software (MS Office Suite, with focus on Excel)Organized, timely, pro-active and highly productiveStrong written communication in EnglishAttention to detail and ability to multi-taskExperience in Warranty /Auto Dealership Qualification Diploma in Automobile

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP Fieldglass Contingent Workforce Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create documentation for implementing new processes and technologies. Partner with the business to define product requirements and use cases, and participate in user and task analysis to represent business needs. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop innovative strategies to enhance business processes.- Lead process improvement initiatives.- Conduct regular process audits to ensure compliance. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Fieldglass Contingent Workforce.- Strong understanding of business process modeling.- Experience in process optimization and automation.- Knowledge of business process management tools.- Familiarity with Agile methodologies. Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP Fieldglass Contingent Workforce.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Summary :We are looking for a skilled and service-oriented UKG Pro Workforce Management (WFM) Application Support Specialist to support, troubleshoot, and optimize the UKG WFM solution. The ideal candidate will ensure smooth operations of timekeeping, scheduling, and labor tracking systems, supporting HR, Payroll, and Operations teams with configuration, maintenance, and issue resolution.Key Responsibilities:Provide functional and technical support for the UKG Pro WFM suite, including Timekeeping, Scheduling, Attestation, and related modules.Respond to and resolve user issues and system incidents related to WFM applications in a timely manner.Configure system settings, pay rules, schedules, and other WFM-related parameters as needed.Manage and support data integrations between WFM and other systems (HRIS, Payroll, ERP, etc.).Collaborate with HR, Payroll, and IT teams to ensure accurate time capture and proper system alignment with business policies.Maintain and enhance WFM reports, dashboards, and system documentation.Assist with testing and deployment of patches, upgrades, and enhancements.Monitor system performance, ensure data integrity, and follow up with UKG support on outstanding tickets.Support audits and compliance reporting related to labor laws, timekeeping, and wage-hour regulations.Required Qualifications:3+ years of experience supporting UKG Pro WFM (formerly UltiPro WFM or Kronos WFC/WFD) systems.Strong understanding of timekeeping, labor compliance, scheduling, and workforce data management.Hands-on experience configuring pay rules, accruals, rounding, attestation, and holiday policies.Experience with system interfaces and file transfers (e.g., with Payroll or HRIS systems).Familiarity with workforce compliance requirements (e.g., FLSA, state-specific labor laws).Strong analytical, problem-solving, and communication skills.Preferred Qualifications:Experience with UKG Dimensions, Workforce Central (WFC), or Workforce Ready.Experience with SQL, UKG BI reporting, or WIM (Workforce Integration Manager).Exposure to large-scale or multi-location WFM environments.Familiarity with union rules, shift differentials, and complex pay rules. Additional Information:- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRoles and responsibilities:Collaborate with project teams and client stakeholders to support project delivery.Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.Prior experience in supporting functional testing, integration testing and UAT preferred.Assisting the customer with testing, understanding the solution and hand holding during handover of the system.Experience in Test automation and/or manual testing wrt UKG platform.Mentor junior members.Thrive in a team environment, while also possessing the ability to work independently.Proven ability to work creatively and analytically in a problem-solving environment.Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.Proven ability to build, manage and foster a team-oriented environment.Desire to work in an information systems environment.Technical and Professional Experience:Minimum of 5-7 years of experience in Pro WFM domain is a must.Minimum 2+ years of experience in Pro WFM.Very good experience in Kronos with functional expertise in Timekeeping, Absence management.Must have delivery experience in Implementation/Support project as lead/individual contributor.Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.Good to have knowledge on Data Views Setup.Knowledge on building custom reports using BIRT tool will be an added advantage.Good to have knowledge on managing CRT tables and integrations in Pro WFM.Good to have knowledge in other UKG modules (Leave, Attendance, Devices). Practical Experience/Exposure and knowledge in Boomi is an added advantage.SQL Reporting and Boomi certification are an added advantage. Additional Information:Ready to work in shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRoles and responsibilities:Collaborate with project teams and client stakeholders to support project delivery.Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.Prior experience in supporting functional testing, integration testing and UAT preferred.Assisting the customer with testing, understanding the solution and hand holding during handover of the system.Experience in Test automation and/or manual testing wrt UKG platform.Mentor junior members.Thrive in a team environment, while also possessing the ability to work independently.Proven ability to work creatively and analytically in a problem-solving environment.Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.Proven ability to build, manage and foster a team-oriented environment.Desire to work in an information systems environment.Technical and Professional Experience:4+ years of IT experience and primarily in Pro WFM domain test automation.Minimum 2+ years of experience in Workforce Central/Pro WFM Advance Scheduler testing.Must have functional expertise on Kronos Basic Modules like Timekeeping, Accruals, Basic Scheduler.Must have knowledge on how POS data is loaded in application, volume & labour forecast.Must have knowledge on Business Structures in Pro WFM.Good to have knowledge on various scheduling engines and its functionality.Knowledge in Forecasting is an added-on advantage .Should have fair knowledge on Widgets/Workspaces creation respective to Scheduling.Experienced working on various verticals (Retail, Healthcare etc.).Should be a team player with good interpersonal skills and a drive to take ownership of and responsibility for the tasks assigned to you.Good to have test automation tools experience using Typescript, Java, JavaScript, C#, Python, Cucumber, Mocha, Selenium, Appium and Cypress.Good to have UI Path automation testing skill.Expert in API testing (JMeter, Postman, SoapUI).Applied knowledge in databases (ORACLE, SQL Server, Postgres etc.).Exposure towards STLC (Agile & Waterfall models). Additional Information:Ready to work in shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRoles and responsibilities:Collaborate with project teams and client stakeholders to support project delivery.Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.Prior experience in supporting functional testing, integration testing and UAT preferred.Assisting the customer with testing, understanding the solution and hand holding during handover of the system.Experience in Test automation and/or manual testing wrt UKG platform.Mentor junior members.Thrive in a team environment, while also possessing the ability to work independently.Proven ability to work creatively and analytically in a problem-solving environment.Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.Proven ability to build, manage and foster a team-oriented environment.Desire to work in an information systems environment.Technical and Professional Experience:Minimum of 2-4 years of experience in Pro WFM domain is a must.Very good experience in Kronos with functional expertise in Timekeeping, Accruals, Basic Scheduler.Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.Must have Practical Experience/Exposure and knowledge in Boomi.SQL Reporting and WIM Integration are an added advantage.Good to have knowledge on Data Views Setup.Knowledge on building custom reports using BIRT tool will be an added advantage.Good to have knowledge on managing CRT tables and integrations in Pro WFM. Additional Information:Ready to work in shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRoles and responsibilities:Collaborate with project teams and client stakeholders to support project delivery.Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.Prior experience in supporting functional testing, integration testing and UAT preferred.Assisting the customer with testing, understanding the solution and hand holding during handover of the system.Experience in Test automation and/or manual testing wrt UKG platformMentor junior members.Thrive in a team environment, while also possessing the ability to work independently.Proven ability to work creatively and analytically in a problem-solving environment.Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.Proven ability to build, manage and foster a team-oriented environment.Desire to work in an information systems environment.Technical and Professional Experience:Minimum of 4 to 5 years of experience in Pro WFM domain is a must.Minimum 2+ years of experience in Pro WFM.Very good experience in Kronos with functional expertise in Timekeeping, Absence management.Must have delivery experience in individual contributor.Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.Good to have knowledge on Data Views Setup.Knowledge on building custom reports using BIRT tool will be an added advantage.Good to have knowledge on managing CRT tables and integrations in Pro WFM.Practical Experience/Exposure and knowledge in Boomi is an added advantage.SQL Reporting and Integration are an added advantage. Additional Information:Ready to work in shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:-Collaborate with project teams and client stakeholders to support project delivery.-Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.-Prior experience in supporting functional testing, integration testing and UAT preferred.-Assisting the customer with testing, understanding the solution and hand holding during handover of the system.-Mentor junior members.-Thrive in a team environment, while also possessing the ability to work independently.-Proven ability to work creatively and analytically in a problem-solving environment.-Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction. Technical Experience:-Minimum of 7 years of experience in Pro WFM domain is a must.-Minimum 2+ years of experience in Pro WFM.-Very good experience in Kronos with functional expertise in Timekeeping, Accruals, Basic Scheduler.-Must have knowledge on Business Structure Setup and Labor Category Setup in Workforce Dimensions.-Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.-Good to have knowledge on Data Views Setup.-Knowledge on building custom reports using BIRT tool will be an added advantage.-Good to have knowledge on managing CRT tables and integrations in Pro WFM.-Practical Experience/Exposure and knowledge in Dell Boomi is an added advantage.-SQL Reporting and WIM Integration are an added advantage. Additional Information:-Ready to work in Shifts.. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRoles and responsibilities:Collaborate with project teams and client stakeholders to support project delivery.Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.Prior experience in supporting functional testing, integration testing and UAT preferred.Assisting the customer with testing, understanding the solution and hand holding during handover of the system.Experience in Test automation and/or manual testing wrt UKG platform.Mentor junior members.Thrive in a team environment, while also possessing the ability to work independently.Proven ability to work creatively and analytically in a problem-solving environment.Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.Proven ability to build, manage and foster a team-oriented environment.Desire to work in an information systems environment.Technical and Professional Experience:Minimum of 5 to 7 years of experience in Pro WFM domain is a must.Minimum 3+ years of experience in Pro WFM.Very good experience in Kronos with functional expertise in Timekeeping, Accruals, Basic Scheduler.Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.Must have Practical Experience/Exposure and knowledge in Dell Boomi.SQL Reporting and WIM Integration are an added advantage.Good to have knowledge on Data Views Setup.Knowledge on building custom reports using BIRT tool will be an added advantage.Good to have knowledge on managing CRT tables and integrations in Pro WFM. Additional Information:Ready to work in shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRoles and responsibilities:Collaborate with project teams and client stakeholders to support project delivery.Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.Prior experience in supporting functional testing, integration testing and UAT preferred.Assisting the customer with testing, understanding the solution and hand holding during handover of the system.Experience in Test automation and/or manual testing wrt UKG platformMentor junior members.Thrive in a team environment, while also possessing the ability to work independently.Proven ability to work creatively and analytically in a problem-solving environment.Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.Proven ability to build, manage and foster a team-oriented environment.Desire to work in an information systems environment.Technical and Professional Experience:Minimum of 4+years of experience.Capability to understand the business case, features, high-level architecture and benefits of Data Hub and general process of getting data into and out of the system.Identify the various settings related to pipelines and wrappers.Mandatory Experience in Migration from WFC to Pro WFM.Hands on exp in using Navigator, Paragon Transfer Manger,Data Migtration Tool.List implementation tasks Describe mappings required for Pro WFM to successfully deliver pay code-related data to Pro WFM Data Hub.Recognize how to validate reporting data in Data Hub to ensure consistency between Pro WFM and Data Hub and other Data Hub considerations such as role-level security, how to use the data dictionary, importing/exporting data, and transitioning customers to support.Design and determine if a customers reporting need is best met by a Data view, standard report, modified standard report, or custom report.Make modifications to standard reports and publish the resulting reports.Create custom reports from scratch using BIRT Report Studio Implement computed columns in custom reports.Navigate and leverage information found in the Data Dictionary. Additional Information:Ready to work in shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : UNIX Shell ScriptingMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:-Collaborate with project teams and client stakeholders to support project delivery.-Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.-Prior experience in supporting functional testing, integration testing and UAT preferred.-Assisting the customer with testing, understanding the solution and hand holding during handover of the system.-Mentor junior members.-Thrive in a team environment, while also possessing the ability to work independently.-Proven ability to work creatively and analytically in a problem-solving environment.-Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction. Technical Experience:-Minimum of 7 years of experience in Pro WFM domain is a must.-Minimum 2+ years of experience in Pro WFM.-Mandatory Experience in Migration from WFC to Pro WFM.-Hands on exp in using Navigator, Paragon Transfer Manger, Data Migration Tool.-Very good experience in Kronos with functional expertise in Timekeeping, Accruals, Basic Scheduler.-Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.-Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.-Must have Practical Experience/Exposure and knowledge in Dell Boomi.-SQL Reporting and WIM Integration are an added advantage.-Good to have knowledge on Data Views Setup.-Knowledge on building custom reports using BIRT tool will be an added advantage.-Must have knowledge on managing CRT tables and integrations in Pro WFM. Additional Information:-Ready to work in Shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:-Collaborate with project teams and client stakeholders to support project delivery.-Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.-Prior experience in supporting functional testing, integration testing and UAT preferred.-Assisting the customer with testing, understanding the solution and hand holding during handover of the system.-Mentor junior members.-Thrive in a team environment, while also possessing the ability to work independently.-Proven ability to work creatively and analytically in a problem-solving environment.-Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction. Technical Experience:-Minimum of 7 years of experience in Pro WFM domain is a must.-Minimum 2+ years of experience in Pro WFM.-Mandatory Experience in Migration from WFC to Pro WFM.-Hands on exp in using Navigator, Paragon Transfer Manger, Data Migration Tool.-Very good experience in Kronos with functional expertise in Timekeeping, Accruals, Basic Scheduler.-Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.-Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.-Must have Practical Experience/Exposure and knowledge in Dell Boomi.-SQL Reporting and WIM Integration are an added advantage.-Good to have knowledge on Data Views Setup.-Knowledge on building custom reports using BIRT tool will be an added advantage.-Must have knowledge on managing CRT tables and integrations in Pro WFM. Additional Information:-Ready to work in Shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationRoles & Responsibility:Collaborate with project teams and client stakeholders to support project delivery.Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.Prior experience in supporting functional testing, integration testing and UAT preferred.Assisting the customer with testing, understanding the solution and hand holding during handover of the system.Mentor junior members.Thrive in a team environment, while also possessing the ability to work independently.Proven ability to work creatively and analytically in a problem-solving environment.Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.Proven ability to build, manage and foster a team-oriented environment.Desire to work in an information systems environment.Technical and Professional Experience:Minimum of 6-8 years of experience in Pro WFM domain is a must.Minimum 2+ years of experience in Pro WFM.Very good experience in Kronos with functional expertise in Timekeeping, Absence, Basic Scheduler, Attestation.Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.Good to have knowledge on Data Views Setup.Knowledge on building custom reports using BIRT tool will be an added advantage.Good to have knowledge on managing CRT tables and integrations in Pro WFM.Practical Experience/Exposure and knowledge in Dell Boomi is an added advantage.SQL Reporting and WIM Integration are an added advantage.Additional information:Ready to work in shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRoles and responsibilities:Collaborate with project teams and client stakeholders to support project delivery.Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.Prior experience in supporting functional testing, integration testing and UAT preferred.Assisting the customer with testing, understanding the solution and hand holding during handover of the system.Experience in Test automation and/or manual testing wrt UKG platform.Mentor junior members.Thrive in a team environment, while also possessing the ability to work independently.Proven ability to work creatively and analytically in a problem-solving environment.Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.Proven ability to build, manage and foster a team-oriented environment.Desire to work in an information systems environment.Technical and Professional Experience:Minimum of 6+years of experience in Pro WFM domain.Capability to understand the business case, features, high-level architecture and benefits of Data Hub and general process of getting data into and out of the system.Identify the various settings related to pipelines and wrappers.Mandatory Experience in Migration from WFC to Pro WFM.Hands on exp in using Navigator, Paragon Transfer Manager, Data Migration Tool.Must have hands on experience on Desktop reports.List implementation tasks Describe mappings required for Pro WFM to successfully deliver pay code-related data to Pro WFM Data Hub.Recognize how to validate reporting data in Data Hub to ensure consistency between Pro WFM and Data Hub and other Data Hub considerations such as role-level security, how to use the data dictionary, importing/exporting data, and transitioning customers to support.Design and determine if a customers reporting need is best met by a Data view, standard report, modified standard report, or custom report.Make modifications to standard reports and publish the resulting reports.Create custom reports from scratch using BIRT Report Studio Implement computed columns in custom reports.Navigate and leverage information found in the Data Dictionary. Additional Information:Ready to work in shifts. Qualification 15 years full time education

Jubilant Foodworks Limited is looking for Lead - Workforce Management (Manpower Planning) to join our dynamic team and embark on a rewarding career journey Staffing and Resource Planning: Lead the development of staffing strategies to meet operational needs, including hiring plans and resource allocation. Scheduling Optimization: Develop and implement efficient scheduling systems to meet workload demands while considering employee preferences and skills. Performance Metrics: Develop and monitor key performance metrics related to workforce productivity, efficiency, and staffing levels. Forecasting and Analysis: Utilize data analytics and forecasting techniques to predict staffing needs and trends. Workforce Efficiency: Implement strategies to enhance workforce efficiency, including training programs and process improvements. Compliance and Policies: Ensure compliance with labor regulations, company policies, and best practices in workforce management. Team Leadership: Mentor and lead teams, providing guidance and support to achieve workforce optimization goals. Required Skills and Qualifications: Workforce Management Expertise: Strong proficiency in workforce planning, scheduling, and resource optimization. Analytical Skills: Proficiency in data analysis, forecasting, and using workforce management software. Communication Skills: Excellent communication and interpersonal skills to collaborate with various stakeholders. Leadership Abilities: Strong leadership and team management skills to guide and motivate teams.

About the Role We are seeking a dynamic and results-driven Regional TeleSales Agent to join our growing team. In this role, you will be responsible for selling products or services and providing tailored advice to meet individual and business client needs. This is an exciting opportunity for individuals passionate about sales, customer service, and building long-term client relationships. Key Responsibilities Understand Client Needs: Identify and assess clients requirements through effective questioning and listening. Relationship Management: Build, manage, and nurture long-term client relationships to ensure high levels of satisfaction, trust, and policy renewals. Sales Performance: Consistently meet or exceed assigned sales targets, conversion goals, and other key performance indicators (KPIs). Market & Product Knowledge: Stay updated on products, industry trends, and regulatory changes to provide accurate and timely advice. Customer Service Excellence: Address client queries, objections, and concerns in a patient, professional, and timely manner. Work Schedule: 6 days a week (24 working days per month) with daily login hour adherence and attendance expectations, requiring 8 login hours per day INTERNAL Required Qualifications: Language Proficiency: Fluent in English and a regional language ( Tamil/Kannada) Must score Versant Level 3 or above Educational Qualification: Minimum qualification: 12th Pass (Higher Secondary) Communication & Interpersonal Skills: Strong verbal communication with clear articulation Excellent listening skills and ability to hold natural, non-scripted conversations Patient, empathetic, and customer-focused approach Sales & Client Handling Abilities: Good negotiation and persuasion skills Proven ability to build and maintain client relationships Problem-Solving & Decision-Making: Capable of handling objections and queries smartly Sound judgment and quick thinking during customer interactions Personal Attributes: Should come across as genuine, not robotic Professional, polite, and positive attitude under pressure Device Requirements Must have a working laptop Noise-cancellation headphones Stable Wi-Fi connection Preferred Qualifications: Sales Experience: Prior experience in B2B or B2C sales Graduates Compensation & Benefits: Competitive Base Salary Fixed monthly salary of INR 16,000, aligned with industry standards and individual experience. INTERNAL Performance-Based Commissions Attractive incentive structure tied to individual and team sales performance potential to earn INR 4,000+ monthly. Comprehensive Health Insurance Health coverage for both self and immediate family members. Professional Development Opportunities Access to ongoing training, sales coaching, certifications, and clearly defined career growth paths within the organization. Rewards & Recognition Programs Monthly and quarterly awards to celebrate top performers, consistent achievers, and employees who exemplify organizational values.

About the Role We are seeking a dynamic and results-driven Regional TeleSales Agent to join our growing team. In this role, you will be responsible for selling products or services and providing tailored advice to meet individual and business client needs. This is an exciting opportunity for individuals passionate about sales, customer service, and building long-term client relationships. Key Responsibilities Understand Client Needs: Identify and assess clients requirements through effective questioning and listening. Relationship Management: Build, manage, and nurture long-term client relationships to ensure high levels of satisfaction, trust, and policy renewals. Sales Performance: Consistently meet or exceed assigned sales targets, conversion goals, and other key performance indicators (KPIs). Market & Product Knowledge: Stay updated on products, industry trends, and regulatory changes to provide accurate and timely advice. Customer Service Excellence: Address client queries, objections, and concerns in a patient, professional, and timely manner. Work Schedule: 6 days a week (24 working days per month) with daily login hour adherence and attendance expectations, requiring 8 login hours per day INTERNAL Required Qualifications: Language Proficiency: Fluent in English and a regional language ( Tamil/Kannada) Must score Versant Level 3 or above Educational Qualification: Minimum qualification: 12th Pass (Higher Secondary) Communication & Interpersonal Skills: Strong verbal communication with clear articulation Excellent listening skills and ability to hold natural, non-scripted conversations Patient, empathetic, and customer-focused approach Sales & Client Handling Abilities: Good negotiation and persuasion skills Proven ability to build and maintain client relationships Problem-Solving & Decision-Making: Capable of handling objections and queries smartly Sound judgment and quick thinking during customer interactions Personal Attributes: Should come across as genuine, not robotic Professional, polite, and positive attitude under pressure Device Requirements Must have a working laptop Noise-cancellation headphones Stable Wi-Fi connection Preferred Qualifications: Sales Experience: Prior experience in B2B or B2C sales Graduates Compensation & Benefits: Competitive Base Salary Fixed monthly salary of INR 16,000, aligned with industry standards and individual experience. INTERNAL Performance-Based Commissions Attractive incentive structure tied to individual and team sales performance potential to earn INR 4,000+ monthly. Comprehensive Health Insurance Health coverage for both self and immediate family members. Professional Development Opportunities Access to ongoing training, sales coaching, certifications, and clearly defined career growth paths within the organization. Rewards & Recognition Programs Monthly and quarterly awards to celebrate top performers, consistent achievers, and employees who exemplify organizational values.

This is regarding a permanent job opening with one of our MNC Client Location - Hyderabad Minimum3+ Years of exp in wfm=RTA /Scheduling Should have excellent communication skills 5 days Work from Office Flexible with US Shifts Interested candidates do share resume to benitta.r@manningconsulting.in or call/whats App- 8072413817

The IT IS_AMS_Tools_Tivoli Workload Scheduler(TWS) E2 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_AMS_Tools_Tivoli Workload Scheduler(TWS) E2 domain.

The Genesys Engage, Service Management role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Genesys Engage, Service Management domain.

Role - Planning & Scheduling Analyst Work Location - Bengaluru/Hyderabad (WFO) Develop, manage, and maintain comprehensive schedules Structure set up to core scheduling activities Please Call/ Whatsapp @ 6002281943/7575955995/8559900185 Required Candidate profile Should have experience in WFM planning and scheduling Must have experience in IEX/Genesys/Alavaria tools Minimum 4 years experience in WFM domain Excellent communication in English

The Oracle Fusion HCM Workforce Deployment role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Oracle Fusion HCM Workforce Deployment domain.

Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.the process of determining how many workforce resources an organization needs today, tomorrow, and as much as five years into the future.Design and implement strategies to assist our clients in their strategies to grow and acquire customers. What are we looking for Workforce AnalyticsWorkforce Management (WFM)Adaptable and flexibleAgility for quick learningWritten and verbal communicationAbility to work well in a teamAbility to meet deadlinesMicrosoft ExcelMicrosoft PowerPoint Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation