2881 Wfm Jobs - Page 31

Job responsibilities Receive requests from recruiters to schedule interviews between candidates and the hiring managers Contact hiring managers, recruiters and candidates via email, phone, or ATS Send confirmation emails once interview date and time have been established Reschedule interview dates/times as need arises Ensure external candidates going through the pre-screening process have completed their applications and if not, take appropriate follow-up steps Ensure that data integrity is monitored and maintained within all tools leveraged Keep data ready of all the interviews scheduled The ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure, ...

Role Overview: The member joining this position will work at an experienced level and be part of a team. The role requires an engineer with strong knowledge in steam engineering products and instrumentation systems to handle on-site activities. Purpose of the Role: This role is to ensure efficient commissioning, troubleshooting, and maintenance of Forbes Marshalls range of products, including steam engineering and control instrumentation solutions. By providing on-site technical expertise, the role focuses on enhancing customer satisfaction, fostering strong relationships, and generating after-market business such as Annual Maintenance Contracts (AMCs) and spare part sales. This role support...

Job Title Sr. Associate RTA Location Pune Experience 2 to 4 Years(Any Graduate can apply.) Skills Minimum of 1.8+ Years of experience as a MIS / WFM executive who will acts as a liaison between WFM function and Operations across accounts. Job Description The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for dynamic WFM Associates that fit the below competencies and are expected: To have solid understanding of WFM fundamentals including capacity planning, Forecasting, scheduling and Timely reporting. Proven experien...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : UNIX Shell ScriptingMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:-Collaborate with project teams and client stakeholders to support project delivery.-Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.-Prior experience in supporting functional testing, integration testing and UAT preferred.-Assisting the customer with testing, understanding ...

Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5-7 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Enables a superior brand experience , accelerates responsibl...

Skill required: Supply Chain - Automotive Supply Chain Designation: Business Advisory Associate Qualifications: BE/Diploma in Automobile Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do To maintain quality and service standards of the Warranty ...

Skill required: Supply Chain - Automotive Supply Chain Designation: Business Advisory Associate Qualifications: BE/Diploma in Automobile Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do To maintain quality and service standards of the Warranty ...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availa...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availa...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Do Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business Provide advice and guidance to all other areas of the business and IT on all capacity- and performance related issues Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources Assist with the diagnosis and resolution of performance- and capacity-related incidents and problems Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources Ensure that proactive measures to improve the performance of ...

Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical solutions to drive business growth. Collaborate with cross-functional teams to design and implement process improvements. Provide expert-level support for data-driven decision-making. Stay up-to-date with industry trends and emerging technologies. Develop and maintain detailed documentation of analytical processes and results. Job Requirements Strong understanding of analytical principles and methodologies. Proficiency in data analysis tools and technologies. Excellent communication and interpersonal skills. Ability to work effectively in a fast-...

About The Role Skill required: Supply Chain - Automotive Supply Chain Designation: Business Advisory Associate Qualifications: BE/Diploma in Automobile Years of Experience: 1 to 3 years What would you do? To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level AgreementInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decisionImplement practices to improve operational efficiencies What are we looking for? BE Automobile Graduate/Diploma with or without Automotive experienceBE Mechanical Graduate/Diploma with Automotive e...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Job Summary: We are seeking a detail-oriented and analytical professional to join our team as an Analyst . The role involves collecting, interpreting, and analyzing data, preparing reports, and providing actionable insights to support decision-making and business growth. Key Responsibilities: Collect, validate, and analyze data from multiple sources to identify trends and patterns. Prepare and deliver accurate reports, dashboards, and presentations for management. Conduct research and benchmarking to support business strategy. Work with cross-functional teams to gather requirements and deliver insights. Identify process improvement opportunities and recommend solutions. Support senior analys...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

About The Role Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on soci...

About The Role Skill required: Supply Chain - Automotive Supply Chain Designation: Business Advisory Associate Qualifications: BE/Diploma in Automobile Years of Experience: 1 to 3 years What would you do? To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level AgreementInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decisionImplement practices to improve operational efficienciesBE Automobile Graduate/Diploma with or without Automotive experienceBE Mechanical Graduate/Diploma with Automotive experienceExperience in War...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Genesys Cloud CX Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Responsible for handling day-to-day contact center operations, requirements, and issues.Provide L1.5 support for operational activities including basic troubleshooting of associated services on Genesys Cloud.Roles & Responsibilities:oGood understanding about Genesys Cloud - Account Settings, People and Permission, Directory, Integration, Architect Call...

About The Role Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Genesys Cloud CX Good to have skills : Solution Architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Solution Architect, you will engage in a dynamic environment where you will translate client requirements into innovative and e...

About The Role Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact...

Excellent technical knowhow and hands on experience in SAP BW4/HANA Good balance of experience in SAP BW4HANA/BW on HANA Modeling, Data extraction and reporting areas Hands on Experience on Business Warehouse Modeling Standard and custom data models & Extractors (ODP & Non ODP) Expertise in SAP and nonSAP extraction and functional aspects End to end development experience in SAP BW4HANA Modelling using ADSOs, Composite Providers, Open ODS views, Transformations, BEX Queries and Native HANA & exposing BW models as HANA views, mixed scenarios, HANA Analysis process Aware about LSA ++ standard methodology and performance optimization concepts, handling complex transformations using ABAP etc Exp...

Proficiency in handling large data using Excel to create various reports and views. Great attention to detail / accuracy and ability to look at the detail but also aggregate information for CIO / COO consumption Ability to prioritize effectively and willing to take on end-to-end responsibility of processes / reports including ensuring they are still fit for purpose and utilized by our stakeholders. This will include - but is not limited to - developing the tooling infrastructure for WPB Technology (Pioneer enhancements, Clarity v Pioneer, central governance and reporting management, enhanced tooling and infrastructure and driving Change Management implementation (e. g. Organizational Design,...