1073 Wfm Jobs - Page 23

We are looking for a highly skilled and experienced TeamConnect Professional to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have 2-5 years of experience in the field. Roles and Responsibility Manage and coordinate with clients to understand their requirements and provide effective solutions. Develop and implement strategies to improve client satisfaction and retention. Collaborate with internal teams to ensure seamless delivery of services. Analyze market trends and competitor activity to identify growth opportunities. Build and maintain strong relationships with clients and stakeholders. Identify and mitigate risks associated with client interactions. Job Requirements Proven experience as a TeamConnect Professional or similar role. Strong understanding of client needs and market trends. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experience working with employment firms or recruitment services firms is preferred. For more information, please contact us at 6579042.

Looking for a skilled SAP SD Professional to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have 6-8 years of experience in the field. Roles and Responsibility Manage and implement SAP SD modules, including sales order processing, customer management, and billing. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for SAP SD implementations. Provide training and support to end-users on SAP SD functionality. Troubleshoot and resolve issues related to SAP SD module. Analyze business processes and identify areas for improvement using SAP SD tools. Job Requirements Strong knowledge of SAP SD module and its applications. Experience working with customers and managing sales orders. Excellent communication and problem-solving skills. Ability to work independently and as part of a team. Strong analytical and troubleshooting skills. Familiarity with industry-specific regulations and standards. Ref number: 6578826.

We are looking for a skilled SAP PP Professional with 2 to 5 years of experience to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in SAP PP and excellent problem-solving skills. Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP PP solutions. Analyze business requirements and develop effective SAP PP configurations. Troubleshoot and resolve technical issues related to SAP PP. Develop and maintain documentation of SAP PP processes and procedures. Provide training and support to end-users on SAP PP functionality. Ensure compliance with industry standards and best practices for SAP PP implementation. Job Requirements Minimum 2 years of experience in SAP PP, preferably in a similar role. Strong knowledge of SAP PP modules and functionalities. Excellent analytical and problem-solving skills. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills. Familiarity with industry-specific regulations and standards. Ref: 6578844

Summary: Configure and support Electronic Data Interchange (EDI) within SAP Sales & Distribution for seamless business document exchange.

#Skill: SAP GTS #Job Description : 1 Mandatory Skills GTS Trade Preference Compliance Processes Customs Management 2-3 years in the Consumer Goods industry in AMS

Job Summary: We are seeking a motivated and detail-oriented individual to join our Resource Management Team in an entry-level role. As a member of the team, you will play a crucial role in supporting resource planning and allocation across Tax. This position offers an excellent opportunity to gain practical experience in resource management while working alongside a dynamic and collaborative team. Responsibilities: Assist in resource planning activities, including analyzing project requirements, forecasting resource needs, and identifying potential gaps or conflicts. Collaborate with team members to gather resource availability information, update databases, and maintain accurate records of resource allocations. Support the scheduling and coordination of resources for projects, ensuring optimal utilization and alignment with project timelines. Monitor and track resource allocation and utilization, providing regular updates and reports to leads and project managers. Assist in identifying and resolving resource allocation conflicts, working closely with stakeholders to find suitable resolutions. Contribute to process improvement initiatives by suggesting and implementing enhancements to streamline resource management workflows. Stay updated on industry trends and best practices related to resource management, sharing knowledge and insights with the team as appropriate. Provide administrative support as needed, such as preparing documentation, and maintaining relevant files and databases. Requirements: Bachelor's degree in Business Administration, Management, or a related field. Strong analytical and problem-solving skills with a keen attention to detail. Excellent organizational and time management abilities to handle multiple tasks and meet deadlines. Effective communication skills, both verbal and written, to interact with team members and stakeholders at all levels. Proficient in using productivity tools, such as Microsoft Excel, to analyze and present data. Ability to work collaboratively in a team environment while also being able to work independently when required. Proactive attitude and willingness to learn and adapt in a fast-paced and evolving work environment. Familiarity with resource management software or tools is a plus.

Agent shall provide online customer service support to the application users of the Customers (Users), that consists of the following:handling back office tickets and providing 24 hours a day and 7 days a week online enquiry and chat services to Usershandling Users enquiries, advice and suggestions via email or online toolssupporting other business units by liaising with the relevant teams from the Customers end, accurately documenting Users requests and advice provided to Users, and providing feedback on the cases in the form of documentationhandling Users complaints, special cases or completing ad hoc tasks as required by CustomerBe proactive, readily available as per schedule for incoming chats and answer them promptlyMeet and Exceed the customer expectations, service level and respective targets as agreed, including the customer satisfaction, productivity and quality.Utilize support tools and resources necessary to provide the services at a high level on chats.Proactively identify the improvements to the products and services, raise an alarm whenever there is a bottleneck which hampers the user experience. Qualifications Following are the requirements:Should be able to work with minimum supervision in a WFH modelCandidate should have enough space at his home to have an ergonomic set up for a chair and a table, with good speed of WiFi ( upto 100 Mbps)Should have relevant experience for customer handling on chats.Proficient in either of the combination of languages in all three modes- Writing/ speaking/reading English/Hindi English/Urdu English/BengaliShould be able to score the minimum score on the assessment by the organization. Willing to work for 5 days in a week with two offs ( Split/consecutive) in a 24*7 environment. Should be open to night shifts. Job Location

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. In this position, the Associate Manager, Product Support is primarily responsible for a team of Product Support Representatives, who will assist customers with the use and usability of our application, troubleshooting and resolving issues while providing exceptional service. Ideally, this person will have domain knowledge in one or all of the following areasPayroll, Time and Labor/Employee Scheduling, Human Resources, Tax, or Benefits.Primary/ Essential Duties and Key Responsibilities: Manage a team of highly engaged individuals tasked with providing front line Product Support to our UKG Pro customers Provide high level customer satisfaction to the UKG Pro and WFM customer base to ensure current and future customer satisfaction by instilling confidence in UKG's corporate service organization Guide daily operations for the UKG Pro and WFM Support Team including analyzing metrics, staffing shifts, meetings, training, etc. Manage and facilitate satisfactory resolutions to customer's service issues by identifying call escalations, reacting with a sense of urgency, formulating appropriate action plans, and utilizing resources effectively Build and maintain trust and while delegating with purpose, working with employees to understand the obstacles and barriers they experience every day. Work with them to identify ways to minimize those barriers and identify/obtain tools Product Support Representatives require for successful job performance Collaborate with a team of managers to drive the success of the organization by helping to ensure that the right resources are allocated to address customer needs Coach for peak performance, hold the team to high standards by having regular conversations to understand their interests, aspirations, and drive career growth. Look for opportunities for your team to expand and grow their skill sets and experiences Offer and implement creative solutions within product support. Collaborate and partner effectively with other UKG departments, especially Product and Engineering departments Measure Product Support Representative productivity by monitoring work in progress, including projects, as well as demonstrating competency in time management Participate in the interview and hiring process Participation in on-call/after hour rotations is required to provide occasional after-hours support"ƒQualification: Overall, 8+ years of work experience, with 3+ years of people management experience Has directly handled frontline customer support teams Has experience coaching and/or developing a customer support or technical support team Open to work in EST time zonesPreferred Qualifications/ Skills: HR, Payroll, Time and Labor and/or HCM domain experience Strong leadership, teamwork, influencing, mentoring, and coaching skills Excellent customer skills and dedication to customer service Strong sense of urgency in the decision-making process when assessing problems/situations Experience with reporting & using data to make decisions Experience with preparing and writing demonstrations, policies, training, and proceduresInterpersonal Skills: Excellent written and verbal communication skills Conflict resolution Excellent customer service skills Ability to handle multiple tasks under stringent timelines Highly motivated and team orientedEducation/Certification/License: Bachelor's degree in Business, Accounting, Commerce, Computer Science or a related field or equivalent work experience will be considered FPC or equivalent industry level certification preferred Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

P2 Solution Consultant II "“ Workforce Management UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike. Role OverviewAs a Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. Key Responsibilities Requirement AssessmentConduct workshops with senior members of customer organizations to drive requirement assessments. Solution DesignArchitect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals. Customization and IntegrationDesign and implement customizations and integrations to meet specific client needs. DocumentationCollect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and ConfigurationOversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing SupportProvide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Best PracticesAdvocate for and implement industry best practices in workforce management, process optimization, and system configuration. Effective CommunicationEffectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client ManagementFoster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. MentoringMentor and provide guidance to team members on advanced modules and solutioning aspects. TravelTravel up to 25% may be required to meet with clients and support project implementations. Qualifications EducationBachelor's degree or equivalent in Computer Sciences or a related field. Experienceo 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). o 5+ years of experience in Workforce Management is a must. o Relevant experience as a consultant in a similar application environment is desirable. o Extensive experience in implementing solutions for medium to large enterprise customers. Skills: o Thorough understanding of business, process, and technology relating to workforce management. o Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. o Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable. o Prior experience in supporting functional testing, integration testing, and UAT. o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. o Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. o Excellent verbal and written communication skills. If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike.Role OverviewAs a Solution Consultant at UKG, you will play a pivotal role in delivering superior HCM and workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of HCM and Workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.Key Responsibilities: Requirement AssessmentConduct workshops with senior members of customer organizations to drive requirement assessments. Solution DesignArchitect comprehensive solutions that integrate UKG Pro WFM with third-party products, ensuring alignment with business goals. Customization and IntegrationDesign and implement customizations and integrations to meet specific client needs. DocumentationCollect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation Testing SupportProvide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Effective CommunicationEffectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client ManagementFoster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.Qualifications: EducationBachelor's degree or equivalent in Computer Sciences or a related field. Experience: 4 to 6 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro/ WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). 5+ years of experience in Workforce Management is a must. Relevant experience as a consultant in a similar application environment is desirable. Extensive experience in implementing solutions for medium to large enterprise customers. Skills: Thorough understanding of business, process, and technology relating to workforce management. Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. Experience on UKG Pro WFM modules like Employee self-service, Strategic workforce planning, Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable. Prior experience in supporting functional testing, integration testing, and UAT. Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. Excellent verbal and written communication skills.If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG! Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

UKG Ready (UKGR) is an exciting product of Ultimate Kronos Group (UKG) which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation professionals who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for UKG. You will be joining the Implementation Advising (IPA) job family of UKG Customer Experience (CX) workgroup for the new customer deployments of UKGR product and work with UKGR implementation teams in India region. We hire people having knowledge in Human Capital Management &/or Workforce Management domain for products like ADP, Dayforce, Oracle HCM, PeopleSoft, People Strong, Ramco, SAP SuccessFactors, Workday. This Associate Manager will lead a function or team of individual Implementation Advisors responsible for enablement of UKG Ready Solution Consultants, and as well expected to contribute directly to efficiency & quality improvement activities. This individual is expected to drive a highly collaborative environment by understanding the business as a whole and providing technical & implementation guidance to UKGR Solution Consultants in a timely and efficient manner. This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations, and continued process improvement. Look at the responsibilities and qualifications below to learn more! Responsibilities include Leverage your knowledge and experience to consult on best practices and assist Solution Consultants in designing and building a solution that meets the customer needs. Utilize your technical aptitude to re-configure our software solution. Stay up to date on the latest product features and functionality. Work cross-functionally and amongst a team on complex configuration needs, upgrade, and change order projects. Provide technical leadership and guidance to the team of SMEs so as to ensure needs of Solution Consultants are completed as per their expectations. Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team members to adjust workload as needed. Anticipate problems or situations that could affect the team or peers. Assess the potential impact on own and others' work and develop and execute the best work solution. Track and monitor all team projects and engage as necessary to remove roadblocks and ensure successful completions. Create a collaborative environment within the direct business team and throughout UKG company. Encourage open and honest communication within direct team as well as across the organization. Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves. Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks. Proactively communicate relevant information to team members, peers, and superiors. Ensure all personal and team administrative tasks are completed timely and accurately. Ensure all personal are following the established best practices and methodologies. QualificationsIndividuals looking to be a part of our talented team should possess the following Experience working in a Cloud company or having managed a product implementation or enablement team. BE/BTech/MCA degree and 10+ years of work experience, including experience of global product implementations. HR/US Payroll/HCM/WFM domain experience strongly preferred. Strong analytical skills with the track record of driving change and process improvements. Demonstrated ability to adapt to new technologies and changing environments. Demonstrated team leadership skills with the ability to work as part of a project team. Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization. Ability to work in a fixed business-required shift (11:30 AM to 8:30 PM IST). Ability to travel domestic & international as needed.

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Solution ConsultantUKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike.Role OverviewAs a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior HCM and workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of HCM and Workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.Key Responsibilities: Requirement AssessmentConduct workshops with senior members of customer organizations to drive requirement assessments. Solution DesignArchitect comprehensive solutions that integrate UKG Pro WFM with third-party products, ensuring alignment with business goals. Customization and IntegrationDesign and implement customizations and integrations to meet specific client needs. DocumentationCollect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and ConfigurationOversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing SupportProvide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Best PracticesAdvocate for and implement industry best practices in workforce management, process optimization, and system configuration. Effective CommunicationEffectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client ManagementFoster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.Qualifications: EducationBachelor's degree or equivalent in Computer Sciences or a related field. Experience: 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro/ WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). Extensive experience in implementing solutions for medium to large enterprise customers. Skills: Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. Experience on UKG Pro WFM modules like Employee self-service, Strategic workforce planning, Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable. Prior experience in supporting functional testing, integration testing, and UAT. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

P3 Regional Integration Consultant "“ Workforce Management UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike. About the RoleAs a Senior Integration Consultant, you will be responsible for designing, developing, and deploying integration solutions for our clients to meet their interfacing requirements with UKG products. These requirements include creating various types of output files using Dell Boomi and ensuring seamless integration with different environments. The ideal candidate will have in-depth knowledge of Workforce Management (WFM) concepts and a strong understanding of related tools to deliver customized solutions effectively. The Senior Integration Consultant will follow the defined implementation process, ensuring adherence to project milestones and completion deadlines. The role requires close collaboration with UKG Project Managers, Solution Consultants, and Integration Teams to execute system implementations successfully. Key Responsibilities Collaborate with implementation and integration teams to support and deliver integration requirements for UKG Products. Work closely with Project Managers and Solution Consultants to meet project goals within time and budget constraints. Assist Services Teams with integration discovery and scoping. Assess, design, and develop integration solutions tailored to customer requirements. Manage integration timelines, including notifying clients about task date changes or resource allocation updates. Provide User Acceptance Testing (UAT) support. Perform coding, testing, and deployment of integration interfaces. Upgrade existing UKG customers from lower versions to the latest compatible versions, ensuring a like-to-like implementation. Maintain an overall understanding of the UKG solution for successful system upgrades and deployments. Show flexibility to work in shifts providing US Hours coverage. Qualifications & Experience 6-10 years of overall experience in Integration and Workforce Management (WFM). 3+ years of experience with UKG Pro WFM/Dimensions. Hands-on experience in creating interfaces for upstream/downstream systems using Dell Boomi. Domain knowledge of HCM/WFM is a plus. Experience in designing, building, testing, deploying, and scheduling integration processes involving third-party systems. Expertise in Dell Boomi AtomSphere, including components, connectors, Application Source Qualifier, Mapping Designer, and Transformations. Knowledge of REST API, SOAP framework, XML, and Web Service design is advantageous. Strong oral and written communication skills. Excellent customer interaction skills. Why Join Us Work with a global team on high-impact projects. Opportunity to expand your expertise in Workforce Management solutions and integrations. Competitive salary and benefits package. Flexible working environment with opportunities for career growth. If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!

Deliver presentations and communicate effectively at all levels within the Customer and UKG Pro WFM organization Act as the team's subject matter expert for various UKG Pro WFM Workforce Management Modules Facilitate workshops for complex or large-scale projects to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer Acts as mentor/coach to other on the team for workforce management best practices and solution build best practices Designs, develops, modifies and evaluates tools developed to aid the team Assist with Managed Services customer presentations Manage customer project and/or accounts Assists in resolving customer escalations Ability to expand knowledge of UKG Pro WFM' product line through self-study, attend classes and/or participating in Virtual Training. Propose Ideas and Drive Cross functional collaboration projects. Dedicate good time towards mentoring the layers below. ' A highly seasoned specialist professional with wide-ranging experience and in-depth knowledge in a specialized field. Applies comprehensive knowledge of a particular field to resolve complex issues in creative ways. Full knowledge of other related disciplines. Develops solutions to diverse business problems of high complexity which require the regular use of ingenuity and creativity. Analysis of situations or data requires an in-depth evaluation of various factors. Has specialized knowledge of various alternatives and their impact on the business. Challenges are frequently unique, and solutions may serve as precedent for future decisions. Plans and organizes project assignments of substantial variety and complexity. Initiates or maintains schedule for projects and project milestones. Exercises considerable latitude in determining objectives of assignment. Develops departmental policies and procedures, new techniques and standards. Work is reviewed from a relatively long-term perspective, for desired results. Education/Experience' BS/BS degree in Computer Science, Management Information Systems or related discipline (or related experience) 8 - 10 years of relevant work experience Minimum of 8 years of experience implementing a UKG Pro WFM Workforce Management Solution Minimum of 6 years of integrations/APIs development Professional Dell Boomi Developer Certification, ITIL Certification, Project Management, may require additional product certifications

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centred cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. P3 Sr. Solution Consultant "“ Workforce Management UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike. Role OverviewAs a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. Key Responsibilities Requirement AssessmentConduct workshops with senior members of customer organizations to drive requirement assessments. Solution DesignArchitect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals. Customization and IntegrationDesign and implement customizations and integrations to meet specific client needs. DocumentationCollect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and ConfigurationOversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing SupportProvide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Best PracticesAdvocate for and implement industry best practices in workforce management, process optimization, and system configuration. Effective CommunicationEffectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client ManagementFoster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. MentoringMentor and provide guidance to team members on advanced modules and solutioning aspects. TravelTravel up to 25% may be required to meet with clients and support project implementations. Qualifications EducationBachelor's degree or equivalent in Computer Sciences or a related field. Experienceo 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). o 5+ years of experience in Workforce Management is a must. o Relevant experience as a consultant in a similar application environment is desirable. o Extensive experience in implementing solutions for medium to large enterprise customers. Skills: o Thorough understanding of business, process, and technology relating to workforce management. o Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. o Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable. o Prior experience in supporting functional testing, integration testing, and UAT. o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. o Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. o Excellent verbal and written communication skills. If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG! Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Disability Accommodation UKGCareers@ukg.com.

DescriptionUKG Ready (UKGR) is an exciting division of Ultimate Kronos Group which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation professionals who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for UKG. You will be joining the Professional Services Consulting (PSC) job family under the workgroup of Global Delivery Services (GDS) for the new customer deployments of UKGR product and work with UKG customers in multiple geographies. The PSC projects' scope has multiple roles including Solution Consultants, Integration consultants, Business Analysts and Quality analysts interacting with onsite teams and customers on a regular basis. We hire people having knowledge in Human Capital Management domain for projects like ADP, Oracle HCM, PeopleSoft, Ramco, SAP SuccessFactors, Workday As a Solution Consultant I within our UKG Ready implementation team, you will do the following Engage with our Project Teams in various geographies in order to understand their business needs regarding the various modules of UKG Ready product Leverage your training in designing and building a solution that meets their needs Work cross-functionally and amongst a team on New client implementation, upgrade, and change order projects Utilize your technical aptitude to configure & re-configure our software solution Stay up-to-date on the latest product features and functionalities Act as a knowledgeful consultant in the product implementation area Contribute to designing the best practices for product implementation Provide significant transfer of UKG product knowledge to UKG customer QualificationsIndividuals looking to be a part of our talented team should possess the following Bachelor's degree or equivalent in Computer Science or related field 0 to 2 years of industry experience with exposure to Global implementations Experience in implementing HCM or WFM software is preferred Ability to work in a fast-paced team environment Ability to adapt to new technologies and changing environments Excellent analytical, communication and consulting skills

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Description: As part of our commitment to building a unified platform for all products, we are seeking an experienced Manager of Product Management to lead one of our Platform areas within our Foundations value stream. This position is responsible for driving the strategy, development, and delivery of solutions for UKG's development and observability platform and leading a team of Product Managers in that effort. The product team and the development teams are distributed across multiple geographies "“ mainly Noida, India and the US East coast. Ideal candidates have experience with developer platforms, enterprise SaaS platforms, and HCM/WFM products. Responsibilities: - LeadershipLead and mentor a team of product managers, providing guidance and support in product strategy, roadmap development, and execution. - Product StrategyDefine and execute product strategy, aligning it with UKG's overall platform vision and business objectives. - Roadmap DevelopmentCollaborate with cross-functional teams, including engineering and UX, to create and maintain a comprehensive product roadmap that delivers innovative solutions and meets customer needs. - Stakeholder CollaborationWork closely with internal stakeholders, including engineering, sales, marketing, and customer success teams, to gather feedback, understand customer requirements, and ensure successful product launches. Also, evangelize the platform across the organization. - Product PerformanceMonitor product performance, analyze key metrics, and iterate on the product strategy to optimize customer satisfaction and business impact. - Industry Thought Leadership and Market AnalysisKeep tabs on industry trends, best practices, competitive information, and emerging technologies. Minimum Qualifications: - 7+ years of experience in product management, including a track record of at least 3 years in a people leadership capacity - Global PerspectiveExperience working in a global, cross-functional environment. - PrioritizationDemonstrated ability to manage competing priorities with consistency and transparency, leveraging data as part of making decisions wherever possible. - Data DrivenAbility to be envision, collect and analyze data that helps reduce risk of what to build and how to build it and leads to customer success. - Technical BackgroundSolid technical acumen with the ability to collaborate effectively with engineering teams and understand complex technical requirements but also to break complex topics into simple terms for diverse audiences. - Strategic ThinkerProven ability to think strategically, develop product strategies, and translate them into actionable plans. - Leadership Skills: Demonstrated leadership and team management skills, with the ability to inspire, motivate, and develop high-performing product teams and individuals who reach their potential. - Customer-FocusedDeep customer empathy with a passion for understanding customer needs and delivering exceptional user experiences. Experience working with both end customers and Engineering as a customer is a plus. - Strong CommunicationExcellent verbal and written communication skills, with the ability to effectively present complex ideas and influence stakeholders at all levels of the organization. Preferred qualifications: - Experience empowering internal engineering teams via a world-class developer experience platform that simplifies platform adoption. - Experience implementing service health monitoring, specifically SLIs and SLOs, and the programs that surround effective observability solutions In addition to the skills above, UKG places great importance on how work is done and values a culture of unity, kindness and growth. We seek candidates who embody these values and demonstrate the following behaviors: UnityCollaboration and teamwork are essential at UKG. We value individuals who can work effectively with cross-functional teams, foster a spirit of cooperation, and build strong relationships to achieve shared goals. Accountability and meeting commitments is a big part of acting as one. KindnessUKG is committed to creating a supportive and inclusive work environment. We value individuals who show kindness, empathy, and respect towards colleagues, customers, and partners. We hold high ethical standards and expect employees to demonstrate integrity and honesty in their work. GrowthWe believe in continuous learning and personal development. Candidates should exhibit a growth mindset, embracing challenges, seeking feedback, and continuously striving for improvement. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

P3 Sr. Solution Consultant "“ Workforce Management UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike. Role OverviewAs a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. Key ResponsibilitiesRequirement Assessmentdrive requirement assessment workshops independently. Solution DesignProvide optimal solutions addressing customer requirements and business needs, within the product boundaries. Guide the customer on best practices and recommend process changes as required, aligned with customer business goals DocumentationCreate requirements specification documents and get customer approvals Build and ConfigurationConfigure the solution as per requirements and ensure comprehensive unit testing Testing SupportProvide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Effective CommunicationEffectively communicate technical concepts and solution approaches to customer project team in a simple language. Good listening skills is required Client ManagementFoster strong relationships with client Project teams and ensuring high levels of client satisfaction. MentoringMentor and provide guidance to team members on advanced modules and solutioning aspects. TravelTravel up to 25% may be required to meet with clients and support project implementations. Working in shifts may be required to support global customers QualificationsEducationBachelor's degree or equivalent in Computer Sciences or a related field. Experience6 to 10 yrs years of overall experience 5+ years relevant WFM experience implementing or supporting enterprise software applications (UKG ProWFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). Knowledge of product implementation lifecycle is required Relevant experience as a consultant in a similar application environment is desirable. Skills: WFM Domain knowledge. Thorough understanding of business, process, and technology relating to workforce management is a must. Experience in requirement gathering, solution designing, implementing, and configuring UKG/similar WFM products is a must. Experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave is a must. Knowledge of Advanced Scheduling and Activities is an advantage Prior experience in supporting functional testing, integration testing, and UAT is required. Ability with collaborate with extended project team members independently Excellent verbal and written communication skills. Ability to map customer requirements against a techno-functional solution. Ability to manage the customer expectations within the solution scope agreed as per SOW Recommend industry best practices and solution best fit for a SaaS product If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Role:In this position, the Associate Manager, Product Support is primarily responsible for a team of Product Support Representatives, who will assist customers with the use and usability of our application, troubleshooting and resolving issues while providing exceptional service. Ideally, this person will have domain knowledge in one or all of the following areasPayroll, Time and Labor/Employee Scheduling, Human Resources, Tax, or Benefits.Primary/ Essential Duties and Key Responsibilities: Manage a team of highly engaged individuals tasked with providing front line Product Support to our UKG Ready, Pro and WFM customers Provide high level customer satisfaction to the UKG Pro and WFM customer base to ensure current and future customer satisfaction by instilling confidence in UKG's corporate service organization Guide daily operations for the UKG Pro and WFM Support Team including analyzing metrics, staffing shifts, meetings, training, etc. Manage and facilitate satisfactory resolutions to customer's service issues by identifying call escalations, reacting with a sense of urgency, formulating appropriate action plans, and utilizing resources effectively Build and maintain trust and while delegating with purpose, working with employees to understand the obstacles and barriers they experience every day. Work with them to identify ways to minimize those barriers and identify/obtain tools Product Support Representatives require for successful job performance Collaborate with a team of managers to drive the success of the organization by helping to ensure that the right resources are allocated to address customer needs Coach for peak performance, hold the team to high standards by having regular conversations to understand their interests, aspirations, and drive career growth. Look for opportunities for your team to expand and grow their skill sets and experiences Offer and implement creative solutions within product support. Collaborate and partner effectively with other UKG departments, especially Product and Engineering departments Measure Product Support Representative productivity by monitoring work in progress, including projects, as well as demonstrating competency in time management Participate in the interview and hiring process Participation in on-call/after hour rotations is required to provide occasional after-hours support"ƒQualification: Overall, 8+ years of work experience, with 3+ years of people management experience Has directly handled frontline customer support teams Has experience coaching and/or developing a customer support or technical support team Open to work in EST time zonesPreferred Qualifications/ Skills: HR, Payroll, Time and Labor and/or HCM domain experience Strong leadership, teamwork, influencing, mentoring, and coaching skills Excellent customer skills and dedication to customer service Strong sense of urgency in the decision-making process when assessing problems/situations Experience with reporting & using data to make decisions Experience with preparing and writing demonstrations, policies, training, and proceduresInterpersonal Skills: Excellent written and verbal communication skills Conflict resolution Excellent customer service skills Ability to handle multiple tasks under stringent timelines Highly motivated and team orientedEducation/Certification/License: Bachelor's degree in Business, Accounting, Commerce, Computer Science or a related field or equivalent work experience will be considered FPC or equivalent industry level certification preferred Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

P3 Sr. Solution Consultant "“ Workforce Management UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike. Role OverviewAs a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. Key Responsibilities Requirement AssessmentConduct workshops with senior members of customer organizations to drive requirement assessments. Solution DesignArchitect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals. Customization and IntegrationDesign and implement customizations and integrations to meet specific client needs. DocumentationCollect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and ConfigurationOversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing SupportProvide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Best PracticesAdvocate for and implement industry best practices in workforce management, process optimization, and system configuration. Effective CommunicationEffectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client ManagementFoster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. MentoringMentor and provide guidance to team members on advanced modules and solutioning aspects. TravelTravel up to 25% may be required to meet with clients and support project implementations. Qualifications EducationBachelor's degree or equivalent in Computer Sciences or a related field. Experienceo 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). o 5+ years of experience in Workforce Management is a must. o Relevant experience as a consultant in a similar application environment is desirable. o Extensive experience in implementing solutions for medium to large enterprise customers. Skills: o Thorough understanding of business, process, and technology relating to workforce management. o Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. o Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable. o Prior experience in supporting functional testing, integration testing, and UAT. o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. o Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. o Excellent verbal and written communication skills. If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!

Company Overview: With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Description UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike. Role OverviewAs a Lead Solution Consultant / Solution Architect at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. Key Responsibilities Industry ExpertiseProvide industry and workforce management expertise and best practices to benefit customers and colleagues. Requirement AssessmentConduct workshops with senior members of customer organizations to drive requirement assessments. Solution DesignArchitect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals. Customization and IntegrationDesign and implement customizations and integrations to meet specific client needs. DocumentationCollect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and ConfigurationOversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing SupportProvide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Best PracticesAdvocate for and implement industry best practices in workforce management, process optimization, and system configuration. Process Optimization & StandardisationIdentify process dependencies, eliminate redundancies, and ensure efficient workflow. Establish common definitions, terminology, and naming conventions across projects. Effective CommunicationEffectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client ManagementFoster strong relationships and manage clients up to the CXO level, acting as a trusted advisor and ensuring high levels of client satisfaction. MentoringMentor and provide guidance to team members on advanced modules and solutioning aspects. TravelTravel up to 25% may be required to meet with clients and support project implementations. Qualification EducationBachelor's degree or equivalent in Computer Sciences or a related field. Experience:o 12+ years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).o 6 to 8 years of experience in Workforce Management is a must.o Relevant experience as a consultant in a similar application environment is desirable.o Extensive experience in implementing solutions for large enterprise customers across multiple locations. Skills: o Thorough understanding of business, process, and technology relating to workforce management.o Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.o Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities.o Prior experience in supporting functional testing, integration testing, and UAT.o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.o Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction.o Excellent verbal and written communication skills.If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG! Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal-opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation UKGCareers@ukg.com

About the Job Are you looking for an exciting new challenge? IntouchCX is looking for you! As one of the worlds leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry. We’re searching for a Real Time Analyst Supervisor to lead our RTA Team as they monitor and make changes to positively affect the performance of our Customer Service Representatives. We’re looking for someone with a good understanding of contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As Real Time Analyst Supervisor, You Will Communicate data in a clear, concise manner to the RTA Team and Operations Evaluate large amounts of data Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees Motivate the RTA team through relationship building and real-time coaching Develop solutions, strategies and action plans to improve business performance and client-partner success Use critical thinking to investigate and develop solutions to address ad hoc issues As Real Time Analyst Supervisor, You Have Some post-secondary or completion of post-secondary schooling (preferred) 1-2 years experience in the contact center and/or customer service industry Minimum 1 year of experience in a supervisory role Advanced knowledge of MS Word and MS Excel The ability to use spreadsheet applications to maintain and develop operational reporting Exceptional time management, organizational and prioritization skills to complete work in a timely manner The ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment Adaptability to learn a variety of software programs Strong analytical and problem solving skills Interested and Eligible candidates, please share your CV at abdulmohammed.kaleem@intouchcx.com

#Skill SAP SD GTS #Notice Period: Immediate #Employment Type Contract #Work ModeWFO Experience on SAP SD Must have implementations Good knowledge on GTS

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

Project description Mobility Hub (MH) - is a Resource Management practice of internal candidates' movement. It helps Luxoft employees in building new career paths and furthering professional development. Candidate Processing Center (CPC) is a team that takes part in Mobility Hub process. We are looking for CPC Specialist, who will join CPC team and will be responsible for the pre-selected, internal candidates processing administrative activities. Responsibilities 1)To organize all processing after CV Review/PM CV Review till Client interview. 2)Schedule and reflect in LuxHire s-m Technical Interview (Pre-Screen, Codding session), PM CV Review, PM Interview, Task, UTIC, HackerRank test, Client CV Review, Client Interview. Average workload per month40 candidates / 100+ events. 3)Checking all scheduled events for presence from both sidescandidate and interviewer. Tracking accepts of invitations. 4)Cooperation with Mobility Hub Managers, informing them about every scheduled, rescheduled and cancelled events, every notice about candidate or interview's results, all information got from Hiring Managers about candidate. 5)Communication with candidates about their processing organization, providing vacancy description, time for interview scheduling 6)Communication with Hiring Managers and Account Managers about any details of scheduling interviews, providing sometimes additional information about candidate (except SE and possible start date). 7)To track feedbacks, send reminders for those that were overdue to proceed with the next steps. 8)To share feedbacks with candidates and moderate them, if there are some negative and demotivating comments. Request for a structured feedbacks if interviewer provides non informative one. Skills Must have Excellent written and verbal communication skills with the ability to communicate effectively with stakeholders across the business. Advanced knowledge of English (both verbal and written). Good knowledge of MS Outlook, MS Word, MS Excel and MS PowerPoint. Working experience in HR/Recruitment areas or PMO / Administrative positions, a background and knowledge of recruiting is a plus Nice to have Well organized with the ability to manage multiple tasks, shift priorities as needed, and work with tight deadlines. Good self-management skillstakes initiative to learn a new task or explore a problem further without specific instruction. Strong problem-solving skills. Thrives in a fast-paced environment, flexible and adaptable to change. Working experience in a large organization with a branch structure. Other Languages EnglishB2 Upper Intermediate,HindiC2 Proficient Seniority Regular