5.0 - 10.0 years

7 - 12 Lacs

hyderabad

Work from Office

Locations : Hyderabad, Telangana, India Role ID 210812 Worker Type Regular Employee Studio/Department Fan Growth Work Model Hybrid Description Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Workforce Management (WFM) Analyst Fan Care EAs Fan Care organization exists to help our fans get the most fun from their games. From onboarding new players to getting them back in the game when they have issues, we support...

Posted 4 days ago

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Analyst - WFM Etraveli Group

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Etraveli Group is a globally leading company specializing in tech solutions and fulfillment capabilities for online flight sales. The company aims to simplify complexity by connecting millions of flights and travelers worldwide, from search and selection to the entirety of the trip. Etraveli Group operates consumer online travel agency brands such as Mytrip, GoToGate, and Flight Network, and provides flight services to Booking.com. Additionally, strategic partnerships have been established with prominent companies like Skyscanner, Google Flights, and TUI. With a dedicated team of over 3000 professionals, Etraveli Group endeavors to make the world more accessible for customers while fostering...

Posted 1 month ago

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WFM Scheduling and Capacity Planning Analyst BPO Bangalore Creative Indians

4.0 - 9.0 years

5 - 8 Lacs

Bengaluru

Work from Office

Must have Min 3 to 4yrs exp in WFM Scheduling and Capacity Planning from BPO. End to End Scheduling exo required from BPO Contact Center. Occupancy/ Headcount Calculations. Fluent in English Call 8447780697 send CV monu@creativeindians.com

Posted 2 months ago

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Workforce Management Analyst / WFM Specialists Team Leaders & Managers White Horse Manpower Consultancy

2.0 - 7.0 years

4 - 9 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Monitor Real-Time Adherence (RTA) and take corrective actions as needed. Utilize WFM tools like Blue Pumpkin, Aspect, NICE IEX, Verint, or Genesys for forecasting, scheduling, and real-time monitoring. Ensure staffing levels align with forecast Required Candidate profile Collaborate with operations to maintain SLAs, shrinkage, and occupancy targets. Generate and analyze intraday, daily, weekly, and monthly performance reports. Support capacity planning and resource Perks and benefits Perks and Benefits

Posted 2 months ago

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RTA Real Time Associate WFM Bangalore Creative Indians

2.0 - 6.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Min 1+yrs exp as a RTA. Real Time Queue Monitoring Maintaining Service Levels & Associated Metrics Preparation of Daily/ Weekly/ Monthly reports. 24*7 Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Posted 3 months ago

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RTA Real Time Associate WFM Bangalore Creative Indians

2.0 - 7.0 years

3 - 8 Lacs

Gurugram, Bengaluru

Work from Office

Posted 3 months ago

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