2 Wem Jobs

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Application Virtualization Engineer (L3) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients cloud infrastructure and services. The Application Virtualization Engineer(L3) may also contribute to / support on project work as and when required. What you'll be doing Job Description Desired Skills : Min 8 to 12 years of experience in managing and maintaining Citrix systems(Wem,MCS,PVS,AppLayering,Cloud PaaS) Expertise on Citrix Cloud Expertise on VMWare Horizon View , VMWare Horizon Cloud , Azure VDI,Microsoft FSlogix Certification: CCA-V / CC-VAD-CC /CCP-V Job Description : Experience in administering and supporting Citrix systems(Wem,MCS,PVS,AppLayering,Cloud PaaS) Experience in administering VMWare Horizon View , VMWare Horizon Cloud , Azure VDI,Microsoft FSlogix Daily maintenance and troubleshooting of the servers in Citrix Administration on Citrix PVS for server maintenance (ongoing task), upgrades (ongoing task), and imagemaintenance/updates/upgrades(ongoing task) Make architectural and operational recommendations applying updates to the Citrix environments Maintenance/monitoring/upgrading/troubleshooting Supports applications, hardware, operating systems and network infrastructure Configuration, deployment, proactive monitoring and maintenance of EPIC-related tasks Following vendor and Epic best practices for hardware and software configuration Drawing upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties Good technical knowledge depth on MS Operating System Good experience on VMWare Horizon 8.x Good Experience on Active Directory GPO related tasks Azure Knowledge Required proven experience in managing public cloud environments, particularly with platforms such as AWS, Azure, or Google Cloud Platform. Managing and maintaining the cloud infrastructure to ensure optimal performance, availability, and scalability. Implementing and overseeing cloud security measures, including identity and access management, network configurations, and data protection. Monitoring cloud services and resources, analyzing system performance, and making recommendations for improvements. Automating cloud operations and workflows using scripting languages and automation tools like Terraform, Ansible, or AWS CloudFormation. Strong knowledge of cloud services, architectures, and deployment models. Additional Job Description Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

The Job Manage Autopilot Pre-Provision configuration to keep it up to date and provide L2 support for device enrollment issues. Manage Mobile Device policy , MAM Policy, Restriction , Enrollments, Profile, and compliance configuration. Deploy monthly Windows Operating system patches and Vulnerability remediation through Intune , SCCM , and Qualys tools. Create and deploy applications through Intune, SCCM, JAMF and Qualys Manage Kiosk devices configuration and deployment. Overseeing VDI support team during daily operations. Defining/Coordinating application package creation for deployment via PB Software Center Improving new hire VDI provisioning as well as equipment for established employees Collaborate with the Service Desk and Desk Side Support team to identify the most repeated issues to automate the fix. Create observability dashboards for services offered by EUC to identify the gaps proactively. Create Synthetic monitoring for all EUC services to proactively monitor infrastructure issues/outages. Contribute to the development of automation tools for provisioning, configuration management, and deployment using DevOps tools. Collaborate with the SRE team to design, implement, and improve monitoring, alerting, and incident response processes leveraging tools like Grafana, Splunk, etc. Create automated fixes for failed App and patch deployment devices to increase deployment success rate. Engage in and improve the whole lifecycle of services. Qualifications Skills required. Bachelor s degree in computer science or related field and established technologist with 8+ years of related experience. Experience - Previous Citrix admin-level role in desktop virtualization management. Experience - Citrix CVAD and Cloud offerings Experience - Citrix MCS, WEM, and related technologies Experience - Must have: Microsoft Intune, SCCM, JAMF Pro, Azure AD, Active Directory. Experience - Must have: Microsoft security patching, software packaging deployment. Experience - Must have: Mobile device management (iOS Android) Experience - Must have: Operating System build and hardening. Experience - Must have: Managing hybrid cloud environments. Experience - Must have: SRE and Observability - Proactive, Automation and Synthetic Monitoring implementation. Experience - Must have: Programming scripting language, e.g., PowerShell , Python and other programing languages will be added advantage to the position. Knowledge of EDR tools (CrowdStrike) and Perimeter security tools (Zscaler) Knowledge in DevOps tools like Ansible, Git and Grafana. Knowledge in Zero Trust Implementation Familiarity with Agile development practices and good software engineering practices Strong organizational skills with high attention to detail Excellent oral and written communication skills