Role & responsibilities Job Purpose/ Summary* This role plays a pivotal part in aligning HR strategies with business objectives, fostering a high-performance culture, and ensuring seamless people management for major global clients. Job Description* As a Deputy Manager / Manager in the Human Resources Business Partner Team for the Global Corporate Center (HPBP_TL_GCC), you will be responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues. The successful candidate will act as an employee champion and change agent. The role assesses and anticipates HR-related needs. Communicating needs proactively with our HR department and business management, the Manager seeks to develop integrated solutions. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflect the business objectives of the organization . Principal Accountabilities* Consult with line management and provide daily HR guidance. Analyze trends and metrics with the HR department. Resolve complex employee relations issues and address grievances. Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provide HR policy guidance. Monitor and report on workforce and succession planning. Identify training needs for teams and individuals. Evaluate training programs. Suggest new HR strategies. Implement and manage various Human Resources plans and procedures for all company personnel. Participate in developing department goals, objectives, and systems. Assist in the development and implementation of personnel policies and procedures. Prepare and maintain the employee handbook and policies and procedures manual. Perform other related duties as required and assigned. The role requires a deep understanding of the business, strategic HR, compliance and operational risk knowledge, decision-making/problem-solving skills, talent management/engagement, employee engagement, performance management, learning & development, and change management. The candidate should also demonstrate strong soft skills, such as business & commercial acumen, global mindset, entrepreneurship, and people excellence. Special emphasis should be placed on leadership skills, diplomatic and persuasive skills, excellent interpersonal skills, analytical skills, and maintaining relationships. Key Interactions* Strategic Planning ,Employees, Stakeholder Engagement ,Risk Assessment ,Change Management ,Data Analysis ,Top Management, Mid Management, Auditors Experience* 10 - 12 Years Relevant Industry* Shared Service, IT Services & Consulting
Key Responsibilities: Respond to finance-related queries from vendors, internal departments, and other stakeholders via email, phone, or ticketing systems. Track, log, and follow up on helpdesk tickets to ensure timely resolution. Assist in resolving issues related to payments, invoices, vendor master data, and account statements. Coordinate with Accounts Payable, Accounts Receivable, and other finance sub-teams to address queries. Maintain accurate records of helpdesk cases and prepare regular reports. Requirements: Bachelors degree in Commerce, Finance, Accounting Good verbal and written communication skills. Basic knowledge of accounting and finance processes. Proficiency in Microsoft Office (especially Excel and Outlook). Willingness to learn and adapt in a fast-paced environment. Preferred (Not Mandatory): Familiarity with ERP systems (e.g., SAP) Experience using a helpdesk or ticketing system is a plus. Soft Skills Ability to work independently and in a team.
Role & responsibilities The primary role of this position is to review & close the books of accounts on timely basis with daily follows-ups and maintaining internal control points. Job Description* 1. Review associate output JVs, Provisions, reports, docs etc. 2. Make amendments to closing calendar (as per Business Partner) 3. Review any errors and forward to right team to resolve 4. Post entries related to provisions, debit notes, 5. Manage workload and SLAs 6. Acts as a first point of escalation 7. Report / Analyze key metrics 8. Align individual and team performance with SSC’s performance objectives 9. Intercompany/Bank Reconciliations 10. Handling statutory auditors, and internal stakeholders Principal Accountabilities* - Review associates' outputs, including JVs, provisions, reports, and documents. Identify and forward errors to the appropriate team for resolution. - Align individual and team performance with SSC's objectives, manage workload and SLAs, and act as the first point of escalation. - Report and analyze key metrics to ensure alignment with business objectives and provide insights for continuous improvement. - Manage and oversee the daily operations of the accounting department including: - Month and end-year process - Accounts payable/receivable - General ledger - Payroll and utilities - Revenue and expenditure variance analysis - Monitor and analyze accounting data and produce financial reports or statements. - Establish and enforce proper accounting methods, policies, and principles. - Coordinate and complete annual audits. - Provide recommendations for improving systems and procedures and initiate corrective actions. - Assign projects and direct staff to ensure compliance and accuracy. - Meet financial accounting objectives. - Establish and maintain fiscal files and records to document transactions. - Balance sheet finalization and reconciliation. - Preparation and analysis of Profit and Loss Account. - Proficient in Excel and SAP for financial processing and reporting. - Ensure customer focus and collaboration within the team and across the organization. - Maintain a high level of professionalism in all interactions and communications. Key Interactions* Top Management,Mid Management,Cross-Functional Collaboration ,Client Relations
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