1- logging calls, coordinating with clients and try closing eligible calls over phone 2- coordinating with clients and align respective location engineers/vendors for pending calls and applicable installation requests, coordinate for technical support to service vendors 3- Taking customer feedback of open cases and updating completed calls in system 4- sending spares to customers and service vendor, on call closure coordinating for defective and unused spares return pickup from customers and Service vendors 5- Ensure timely completion of complaints and enhance customer satisfaction. 6- Prepare the data of inventory aging report, send defective and aging spares to Delta 7- preparing vendor agreements and submission for renewal case and new service vendors 8- MIS Reporting based on daily, Weekly, and monthly reports 9- Vendor monthly claim submission 10 Arranging technical training to partner engineer as applicable.
Duties and Responsibilities Developing and executing sales plans to meet and exceed monthly and quarterly sales goals Growing business through the development of new leads and new contacts Identifying new revenue opportunities Building business relationships with current and potential clients Attending networking events to attract and retain clients Developing and executing sales and marketing strategies to grow business Maintaining and updating sales, marketing and business development documentation Assisting with marketing and promotional projects Collaborating with reporting manager on sales goals Support the team with other responsibilities as required
Territory Sales Manager job description: We are looking for a motivated and experienced TSM to join our team! As a TSM, you will be responsible for developing and implementing sales strategies to grow the territory, developing and maintaining relationships with existing and potential customers and managing sales processes of the assigned territory. Territory Manager duties and responsibilities Developing territory business plans that will grow the business Developing and maintaining customer relationships Developing sales and business development strategies Monitoring and analyzing market trends to identify new opportunities Maintaining accurate records of all sales activities Recommending improvements to sales processes and strategies
We are seeking a skilled and customer-focused Field Service Engineer with specialized knowledge in office printers. The ideal candidate will have hands-on experience in troubleshooting, repairing, and maintaining various types of printers, including high-volume printers and standard office models. This role involves frequent travel to client sites to provide on-site technical support, repairs, and preventative maintenance services. Note - Two-wheeler vehicle compulsory Location : - Noida,Gurugram,Amroha,Bijnor
Technical Knowledge: Product Knowledge: In-depth understanding of photocopiers, printers, and related products. Technical Proficiency: Ability to demonstrate and explain the technical features and benefits of products. Sales Skills: Sales Techniques: Proficiency in various sales techniques and methodologies. Customer Relationship Management: Ability to build and maintain strong customer relationships. Negotiation Skills: Strong negotiation skills to close sales effectively. Technical Knowledge: Product Knowledge: In-depth understanding of photocopiers, printers, and related products. Technical Proficiency: Ability to demonstrate and explain the technical features and benefits of products. Sales Skills: Sales Techniques: Proficiency in various sales techniques and methodologies. Customer Relationship Management: Ability to build and maintain strong customer relationships. Negotiation Skills: Strong negotiation skills to close sales effectively.
Bring new partners on board and maintain relationships with existing partners. Understand customer and business needs to cross-sell and up-sell the companys products. Act as a bridge for communication between the customers/ partners. Access, clarify and validate partner needs and performances at regular intervals and maintain a high partner satisfaction rate Manage funnels, forecast, and seize sales opportunities. Proactive and result oriented. Drive and manage sales and marketing campaigns. Must be willing to travel extensively. Must possess their own vehicle. Should be presentable, Well dressed, neat and good communication skills Must have experience in Audio Visual industry Location - Lucknow,Chandigarh,Mumbai,Pune,Chennai