1- logging calls, coordinating with clients and try closing eligible calls over phone 2- coordinating with clients and align respective location engineers/vendors for pending calls and applicable installation requests, coordinate for technical support to service vendors 3- Taking customer feedback of open cases and updating completed calls in system 4- sending spares to customers and service vendor, on call closure coordinating for defective and unused spares return pickup from customers and Service vendors 5- Ensure timely completion of complaints and enhance customer satisfaction. 6- Prepare the data of inventory aging report, send defective and aging spares to Delta 7- preparing vendor agreements and submission for renewal case and new service vendors 8- MIS Reporting based on daily, Weekly, and monthly reports 9- Vendor monthly claim submission 10 Arranging technical training to partner engineer as applicable.

Duties and Responsibilities Developing and executing sales plans to meet and exceed monthly and quarterly sales goals Growing business through the development of new leads and new contacts Identifying new revenue opportunities Building business relationships with current and potential clients Attending networking events to attract and retain clients Developing and executing sales and marketing strategies to grow business Maintaining and updating sales, marketing and business development documentation Assisting with marketing and promotional projects Collaborating with reporting manager on sales goals Support the team with other responsibilities as required

Territory Sales Manager job description: We are looking for a motivated and experienced TSM to join our team! As a TSM, you will be responsible for developing and implementing sales strategies to grow the territory, developing and maintaining relationships with existing and potential customers and managing sales processes of the assigned territory. Territory Manager duties and responsibilities Developing territory business plans that will grow the business Developing and maintaining customer relationships Developing sales and business development strategies Monitoring and analyzing market trends to identify new opportunities Maintaining accurate records of all sales activities Recommending improvements to sales processes and strategies