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2.0 - 6.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You are a qualified and experienced BAMS Doctor seeking a management role in the field of medical travel facilitation. Your primary responsibility will be to ensure the seamless integration of medical and wellness services for clients, providing them with personalized and high-quality care throughout their wellness journeys. This position requires a blend of clinical expertise and administrative skills, where you will collaborate with internal teams and external wellness providers to deliver exceptional patient experiences. Your key responsibilities will include providing expert Ayurvedic consultations to clients, designing tailored treatment plans, and offering holistic therapies and alternative medicine options based on individual needs. Additionally, you will oversee the day-to-day management of wellness programs, ensuring smooth service delivery, maintaining treatment quality, and adhering to Ayurvedic principles and holistic health practices. Building strong client relationships is crucial in this role, as you will be guiding clients from initial consultation to post-treatment follow-ups, ensuring they have a holistic and satisfying experience. Collaboration with sales, marketing, and operations teams is essential to develop programs, promote services, and expand the client base based on market needs and clinical expertise. Your qualifications should include a BAMS degree, proven experience in Ayurvedic practice and wellness care, and ideally some experience in clinical management or a supervisory role. Strong interpersonal, communication, and consultation skills are vital, along with the ability to handle multiple tasks, work collaboratively, and focus on client satisfaction and quality assurance. Technical proficiency in wellness management software, digital health platforms, CRM systems, and basic administrative tools will be beneficial. Fluency in English is a must, and additional certifications or training in holistic health, wellness management, or related fields are advantageous. Cultural sensitivity, passion for wellness, holistic health approach, and an interest in Indian wellness traditions are also essential qualities for this role. Joining the team offers you the opportunity to contribute to a meaningful mission, advance your career in a dynamic field, and make a tangible impact on individuals seeking better health and well-being. Competitive salary, performance-based incentives, professional development opportunities, and a supportive, innovative, and collaborative team culture are some of the benefits you can expect. If you have a minimum of 2 years of experience, a BAMS degree, and a passion for authentic wellness experiences, this full-time, permanent position awaits you at an onsite location. To apply, please send your resume and a brief cover letter detailing your relevant experience and interest in the position. We are excited to hear from you.,
Posted 1 day ago
10.0 - 15.0 years
15 - 20 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role Overview: We are seeking a dynamic and experienced professional to lead our Employee Benefits Client Servicing team. This individual will be responsible for driving service excellence, managing high-value corporate relationships, and overseeing a team of servicing professionals to ensure timely and quality delivery of EB solutions. The ideal candidate will possess deep technical knowledge of EB products and strong experience in managing group health and life claims, client relationships, and internal cross-functional coordination. Key Responsibilities: Client Leadership & Relationship Management Act as the senior point of contact for key EB clients. Build and maintain strong C-level client relationships, understanding their evolving needs. Lead client governance meetings, renewal discussions, and strategic reviews. Team Management Lead, mentor, and manage the EB Client Servicing team across locations. Define KPIs, ensure adherence to SLAs, and continuously improve team performance. Develop team capability through training, coaching, and performance management. Policy Administration & Endorsements Oversee and ensure timely processing of endorsements including addition and deletion of employees and dependents in line with client requirements and insurer guidelines. Ensure accuracy and completeness in data sharing with insurers/TPAs for seamless endorsements. Implement standard operating procedures to track and audit endorsement workflows. Claims Management Oversee end-to-end claims handling processes for group health, life, and other benefits. Liaise with insurers and TPAs to ensure timely and accurate claim settlements. Resolve escalated claim issues, ensuring high client satisfaction and minimal friction. Organizing Wellness activities for the clients. Process Improvement & Delivery Excellence Streamline service workflows for efficiency and scalability. Standardize client onboarding, MIS/reporting, policy documentation, and service charters. Drive implementation of digital servicing tools or platforms for enhanced client experience. Internal Collaboration Work closely with Placement, Sales, Underwriting, and Product teams to ensure coordinated service delivery. Lead internal service review meetings and present account-level insights to management. Wellness Program Management Conceptualize, organize, and implement employee wellness programs for corporate clients, including health camps, awareness sessions, webinars, and engagement initiatives. Coordinate with wellness vendors, medical partners, and clients for seamless execution. Track participation metrics and client feedback to enhance future wellness offerings. Technical & Professional Skills: Deep domain expertise in Employee Benefits, especially Group Health, Group Life, and Wellness offerings. Strong knowledge of insurance regulations, IRDAI guidelines, and TPA processes. Proven experience in managing large-scale employee benefit programs and high-volume claims. Excellent communication, stakeholder management, and conflict resolution skills. Advanced proficiency in Excel, PowerPoint, and client-facing reporting tools. Strategic mindset with strong execution capability.
Posted 5 days ago
5.0 - 8.0 years
5 - 8 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Roles & Responsibilities: Program Design & Implementation: Develop and execute a comprehensive employee wellbeing strategy covering physical, mental, emotional, and financial wellness. Design and launch targeted programs and initiatives based on employee feedback, health trends, and organizational priorities. Partner with benefits, HR, and leadership teams to integrate wellbeing into company culture and policies. Stakeholder & Vendor Management: Collaborate with internal teams (e.g., HRBPs, DEI, Facilities) and external partners (e.g., EAP providers, wellness vendors) to deliver holistic wellbeing services. Manage relationships with wellness partners, negotiate contracts, and monitor service quality. Education & Engagement: Lead company-wide wellness campaigns, events, and awareness initiatives (e.g., Mental Health Month, fitness challenges, workshops). Promote utilization of wellbeing resources through engaging communications and events. Provide training and tools to leaders and teams to support wellbeing in daily work. Measurement & Continuous Improvement: Track and analyze utilization, engagement, and outcome data to assess program effectiveness. Use surveys, focus groups, and health data to continuously refine and enhance offerings. Prepare reports and presentations for leadership to highlight impact and recommend improvements. Basic Qualifications and Experience: 5+ years of experience managing corporate wellness or wellbeing programs. Strong knowledge of health promotion, workplace wellness trends, and behavior change strategies. Knowledge of current wellbeing trends and evidence-based practices. Experience with wellness platforms, employee assistance programs (EAPs), and health benefits integration. Excellent communication, project management, and cross-functional collaboration skills. Ability to analyze data and translate insights into actionable program improvements. Strong project management skills and ability to manage multiple initiatives. Exceptional interpersonal and communication skills. Experience working in a large, diverse, global organization.
Posted 1 month ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
We are seeking a proactive and empathetic Manager, Wellbeing Programs to lead the development, implementation, and evaluation of initiatives that promote the health, wellbeing, and resilience of our employees. This role plays a key part in fostering a culture of wellness, prevention, and support across the organization. This role will work cross-functionally to design and manage programs that support physical, mental, emotional, and financial wellbeingaligned with our values and business goals. The ideal candidate is passionate about employee wellbeing and supporting programs that enhance the overall employee experience. Roles & Responsibilities: Program Design & Implementation: Develop and execute a comprehensive employee wellbeing strategy covering physical, mental, emotional, and financial wellness. Design and launch targeted programs and initiatives based on employee feedback, health trends, and organizational priorities. Partner with benefits, HR, and leadership teams to integrate wellbeing into company culture and policies. Stakeholder & Vendor Management: Collaborate with internal teams (e.g., HRBPs, DEI, Facilities) and external partners (e.g., EAP providers, wellness vendors) to deliver holistic wellbeing services. Manage relationships with wellness partners, negotiate contracts, and monitor service quality. Education & Engagement: Lead company-wide wellness campaigns, events, and awareness initiatives (e.g., Mental Health Month, fitness challenges, workshops). Promote utilization of wellbeing resources through engaging communications and events. Provide training and tools to leaders and teams to support wellbeing in daily work. Measurement & Continuous Improvement: Track and analyze utilization, engagement, and outcome data to assess program effectiveness. Use surveys, focus groups, and health data to continuously refine and enhance offerings. Prepare reports and presentations for leadership to highlight impact and recommend improvements. Basic Qualifications and Experience: 5+ years of experience managing corporate wellness or wellbeing programs. Strong knowledge of health promotion, workplace wellness trends, and behavior change strategies. Knowledge of current wellbeing trends and evidence-based practices. Experience with wellness platforms, employee assistance programs (EAPs), and health benefits integration. Excellent communication, project management, and cross-functional collaboration skills. Ability to analyze data and translate insights into actionable program improvements. Strong project management skills and ability to manage multiple initiatives. Exceptional interpersonal and communication skills. Experience working in a large, diverse, global organization.
Posted 1 month ago
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