2951 Wellness Jobs - Page 37

The CoinDCX journey: building tomorrow, todayAt CoinDCX, we believe CHANGE STARTS TOGETHER . You are the driving force that will help us make Web3 accessible to all.In the last six years, we have skyrocketed from being India s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies. While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to an ALL TIME HIGH with us!Inside CoinDCX s Business and Strategic Alliances Team:Our Business and Strategic Alliances team drives innovation by forging key partnerships that enhance our offerings and market reach. We thrive on collaboration and strategic thinking to create value for CoinDCX and our partners. If you re a visionary with a knack for building meaningful alliances, join us in driving the strategic direction of digital finance.You need to be a HODLer of these: 2-5 years of experience in broking/financial markets with a focus on B2B partnerships / Channel partnerships Good knowledge of financial markets. Key Accounts Management experience is essential Ability to thrive in a 0 to 1 business vertical with ambitious goals Good quantitative and analytical skills. Understanding of crypto and blockchain is a plus Fluency in Hindi, English and additional proficiency in the local language would be an advantage Bachelors degree in Business Administration, Finance, Economics, or a related field with more than 2 years of work experienceYou will be mining through these tasks: Drive service excellence to enhance the portfolio, control retention, and improve cross-selling of third-party products through Business Partners Reviewing product penetration for the assigned Partners and deepen the existing relationships by cross-selling CoinDCX s products and services Manage day-to-day activities, ensuring teams respond to business partner queries and requests in line with agreed deliverables. Maintaining relationships with the existing Partners through multiple channels like emails and phone calls and sharing knowledge with them on product updates, etc. Collaborate with internal teams, including compliance, operations and product to ensure seamless client support. Maintain an expertise in knowledge of financial markets, products & competitor offerings to assist in meaningful dialogue with clients Deliver services effectively, meeting agreed service levels, targets, and Key Performance Indicators (KPIs), striving to add value wherever possible. Ensure 100% regulatory compliance.Are you the one? Our missing block You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space. The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape. Perks That Empower You:Our benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you. Design Your Own Benefit: Tailor your perk package to fit your unique needs. Whether you re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritize what matters most to you. Unlimited Wellness Leaves: We believe in the power of well-being. Take the time you need to recharge, knowing that your health is our priority. With unlimited wellness leaves, you can return refreshed, ready to build and grow. Mental Wellness Support: Your mental health is as important as your professional growth. Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected. Bi-Weekly Learning Sessions: These sessions are more than just updates they re opportunities to fuel your growth. Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape.

Oversee the execution of a health & safety strategy tailored to the services provided by IPS. Align with organizational objectives and regulatory requirements. Ensure IPS remains at the forefront of new concepts in safety technology for construction management, process safety, and wellness. Articulate and implement new concepts and initiatives. Interact with clients to ensure best class programs are implemented as part of the overall IPS offerings. Provide guidance and leadership to regional health & safety teams, ensuring consistency and adherence to global standards. Manage current IPS health & safety staff members. Promote a comprehensive program that prioritizes wellness across all key initiatives. Provide guidance to management in order to minimize risk associated with existing or new health & safety services. Periodic review and update policies to reflect emerging risks, regulatory changes, and industry best practices. Design and implement a comprehensive health and safety risk assessment program across project sites, identifying potential non-compliance actions, hazards and implementing effective control measures to mitigate risks. Effectively leverage protocols for incident reporting, investigation, and corrective action, promoting a proactive approach to health and safety risk management. Training and Education: Develop and deliver industry specific training programs for project personnel at all levels. Promote a culture of continuous learning and improvement, encouraging employees to actively participate in safety initiatives that contribute to a safe work environment. Analyze and utilize metrics to track the effectiveness of health & safety initiatives, benchmarking performance against industry standards and internal targets. Develop and deliver reports to leadership, highlighting trends, accomplishments, and areas for improvement. Establish and maintain relationships within internal stakeholders, project teams, clients and contractors to foster collaboration and promote a shared commitment to safety excellence. Oversee the execution of a health & safety strategy tailored to the services provided by IPS. Align with organizational objectives and regulatory requirements. Ensure IPS remains at the forefront of new concepts in safety technology for construction management, process safety, and wellness. Articulate and implement new concepts and initiatives. Interact with clients to ensure best class programs are implemented as part of the overall IPS offerings. Provide guidance and leadership to regional health & safety teams, ensuring consistency and adherence to global standards. Manage current IPS health & safety staff members. Promote a comprehensive program that prioritizes wellness across all key initiatives. Provide guidance to management in order to minimize risk associated with existing or new health & safety services. Periodic review and update policies to reflect emerging risks, regulatory changes, and industry best practices. Design and implement a comprehensive health and safety risk assessment program across project sites, identifying potential non-compliance actions, hazards and implementing effective control measures to mitigate risks. Effectively leverage protocols for incident reporting, investigation, and corrective action, promoting a proactive approach to health and safety risk management. Training and Education: Develop and deliver industry specific training programs for project personnel at all levels. Promote a culture of continuous learning and improvement, encouraging employees to actively participate in safety initiatives that contribute to a safe work environment. Analyze and utilize metrics to track the effectiveness of health & safety initiatives, benchmarking performance against industry standards and internal targets. Develop and deliver reports to leadership, highlighting trends, accomplishments, and areas for improvement. Establish and maintain relationships within internal stakeholders, project teams, clients and contractors to foster collaboration and promote a shared commitment to safety excellence. 10+ years of global industrial Environmental, Health, and Safety experience. Experience in the Life Sciences industries is strongly preferred. Degree in Occupational Health & Safety, Engineering, or related field; advanced degree preferred. Previous management experience leading teams is a must. Professional certification in health & safety (e.g., CSP, CIH CSCS, NEBOSH) highly desirable. Strong leadership skills with the ability to inspire, motivate, and influence teams at all levels of the organization. Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage diverse stakeholders and drive consensus. Analytical mindset with keen attention to detail and the ability to leverage data and metrics to drive informed decision-making. Demonstrated experience in crisis management, incident investigation, and emergency response planning. Ability to travel and work effectively with diverse groups. Job Description Oversee the execution of a health & safety strategy tailored to the services provided by IPS. Align with organizational objectives and regulatory requirements. Ensure IPS remains at the forefront of new concepts in safety technology for construction management, process safety, and wellness. Articulate and implement new concepts and initiatives. Interact with clients to ensure best class programs are implemented as part of the overall IPS offerings. Provide guidance and leadership to regional health & safety teams, ensuring consistency and adherence to global standards. Manage current IPS health & safety staff members. Promote a comprehensive program that prioritizes wellness across all key initiatives. Provide guidance to management in order to minimize risk associated with existing or new health & safety services. Periodic review and update policies to reflect emerging risks, regulatory changes, and industry best practices. Design and implement a comprehensive health and safety risk assessment program across project sites, identifying potential non-compliance actions, hazards and implementing effective control measures to mitigate risks. Effectively leverage protocols for incident reporting, investigation, and corrective action, promoting a proactive approach to health and safety risk management. Training and Education: Develop and deliver industry specific training programs for project personnel at all levels. Promote a culture of continuous learning and improvement, encouraging employees to actively participate in safety initiatives that contribute to a safe work environment. Analyze and utilize metrics to track the effectiveness of health & safety initiatives, benchmarking performance against industry standards and internal targets. Develop and deliver reports to leadership, highlighting trends, accomplishments, and areas for improvement. Establish and maintain relationships within internal stakeholders, project teams, clients and contractors to foster collaboration and promote a shared commitment to safety excellence. Qualifications & Requirements 10+ years of global industrial Environmental, Health, and Safety experience. Experience in the Life Sciences industries is strongly preferred. Degree in Occupational Health & Safety, Engineering, or related field; advanced degree preferred. Previous management experience leading teams is a must. Professional certification in health & safety (e.g., CSP, CIH CSCS, NEBOSH) highly desirable. Strong leadership skills with the ability to inspire, motivate, and influence teams at all levels of the organization. Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage diverse stakeholders and drive consensus. Analytical mindset with keen attention to detail and the ability to leverage data and metrics to drive informed decision-making. Demonstrated experience in crisis management, incident investigation, and emergency response planning. Ability to travel and work effectively with diverse groups.

Job Description: Role Title : Customer Service Manager - eChat (L08) Company Overview: : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women talent. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview : The eChat Customer Service Team is dedicated to providing exceptional support to our customers by ensuring seamless communication, quick issue resolution, and a positive experience for our customer across all financial products we offer at Synchrony. Our team operates as the first point of contact for inquiries, requests, technical assistance, and feedback, aiming to exceed customer expectations with professionalism and empathy. At eChat, we believe that excellent customer service is the cornerstone of building trust and fostering loyalty among our credit card customers. Our team is here to ensure every interaction leaves a positive impression. Role Summary/Purpose: As a Customer Service Manager - eChat, you will lead and coach a team of eChat Customer Service Reps. You will partner with your team developing skills that drive quality servicing as they engage with our customers. You will be directly responsible for meeting/exceeding client contractual requirements, including service standards, call quality and ensuring a positive customer experience. Your goal will be motivating and inspiring your team to be the best contact agents in the industry. As their leader, you are their mentor, helping them navigate our culture and realize their own personal aspirations. Key Responsibilities: Champion Customers: Guide and coach your team to anticipate customer needs, create solutions and deliver exceptional customer experiences Act as Owners: Lead a team that direct connects with cardholders and customers every day, directly impacting our business operational success and growth. Relate and Inspire: Cultivate an environment for your team and across teams where people feel motivated and have a strong sense of belonging. Elevate Every Day: Explore everyday opportunities to drive continuous improvement and innovative solutions that create value for the business and your team. Directly responsible for leading your team to success - driving performance management, ensuring your team is equipped to provide a positive customer/client experience. Ensure appropriate risk for the business - ensuring your team is familiar with and understands the importance of following operating instructions including compliance requirements. Inspiring and connecting with each team member - cultivating an environment of trust, teamwork and personal ownership. Partnering with each team member to understand and help support their personal development. Project management - initiating, planning, and executing on key business initiatives. Required Skills/Knowledge: Bachelors Degree in any discipline Minimum of 2 years in coaching and/or team leading role in Customer Service Operations Leadership experience - at least 6 months proven experience leading a team - be prepared to share with us some specific examples of how you ve inspired your team and driven performance Flexible - eChat operates 24/7 - 365 days a year As a leader you will need to be willing to work outside your schedule including weekends and holidays if needed to support your team and drive results Desired Skills/Knowledge: Experience leading a team of 15+ team members - we love passionate leaders and want to hear your stories of leadership successes and learnings. Excellent organization, prioritization, time management skills - tell us your secret for staying on top of things. Ability to lead and manage projects to completion, especially managing multiple projects simultaneously - tell us about a project you re most proud. Proven track record of using sound judgment, decision making and problem solving - we want to hear about how you make decisions and how you solved a complex problem. Ability to work with all levels across the business including senior leaders internally and with customers (or clients) - we are a family at Synchrony and all our voices matter, tell us how you influence others. Business acumen - We want to understand how you connect the dots. Experience in eChat Operations. Eligibility Criteria: Bachelors Degree in any discipline Minimum of 2 years in coaching and/or team leading role in Customer Service Operations Working Hours : Rotational Shifts which included night shift & working weekends. Operational hours 4 AM EST - 11 PM EST For Internal Applicants : Understand the criteria or mandatory skills required for the role before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, LPP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible. L8 Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. L4+ employees can apply for this opportunity. Grade / Level : 8 Job Family Group: Customer Service Operations

This position is for a experienced AWS Engineer to join our team for a critical initiative aimed at enhancing and security of our Customer Identity and Access Management application. This role will focus on designing, implementing, and maintaining robust disaster recovery (DR) strategies and failover mechanisms to ensure high availability and trust in the event of regional AWS outages or domain compromises. You will work closely with the Solution Architect to build a robust multi-region DR strategy and domain failover plan.You will be reporting to a Senior Manager Responsibilities Design and implement multi-region DR architectures within AWS to ensure recovery times and points. Deploy critical resources such as EKS, Aurora PostgreSQL, and S3 in a secondary region to act as a failover site. Use Aurora RDS Databases and cross-region replication for database resilience. Configure Amazon Route 53 with health checks and DNS failover to reroute traffic during outages. Use AWS services like S3 replication, AWS Backup, and RDS snapshots to replicate data and workloads. Plan and conduct regular recovery tests and simulations to validate DR plans. Collaborate with business stakeholders to define business continuity requirements and align DR strategies accordingly. Maintain detailed DR documentation, including plans, procedures, and recovery steps. Communicate DR processes and updates to technical and non-technical stakeholders. Monitor DR infrastructure performance and optimize configurations for cost-efficiency and reliability. Implement secure domain failover strategies to alternate domains in case of compromise. About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com Experience and Skills 5+ years of experience in DevOps, AWS Cloud, or Site Reliability Engineering. Strong expertise in AWS, especially EKS, Aurora PostgreSQL, Route 53, S3, IAM, and VPC. Hands-on experience with ForgeRock Identity Platform (IDM, AM, DS, IG etc.) in containerized environments. Proficiency in Kubernetes, Helm Charts, and CI/CD pipelines. Experience with multi-region deployments, DR planning, and DNS failover. Strong scripting skills in Bash, Python, or JavaScript. Experience with Terraform and Terragrunt for infrastructure-as-code management. Additional Information Our uniqueness is that we truly celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experians strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian Careers - Creating a better tomorrow together Benefits Experian care for employees work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. #LI-Remote Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you impact this role? This is an exciting and dynamic position of Senior Business Systems Analyst in the MIS & Analytics Team. MIS & Analytics Team is responsible to enable global servicing network process to be the most efficient and effective by establishing the best-in-class MIS and analytics function. The MIS and analytics in scope covers the dynamic and fast paced global credit environment including traditional credit products and new products introducing to the marketplace. The ideal candidate will be a highly analytical individual with strong technical skills to support data management, tableau dashboard development, reporting packages, and provide insights by leveraging analytical techniques to explain business performance. The candidate will possess a key eye for detail, excellent problem-solving abilities, and a passion for leveraging data to enhance business performance. Key Responsibilities : Translate requirements and business logic into technical solutions Track and monitor key performance metrics across credit function to support MIS. Synthesize and organize complex information to provide business insights and perform analytics to understand performance trends. Develop and publish periodic reports to support business objectives Link analytics and insights to ongoing strategic initiatives. Qualification: Preferably 3+ years with relevant experience in Quantitative Business Analysis/Data Science Bachelors Degree or equivalent experience, preferably in a quantitative field. Excellent SQL coding skills with good understanding of Big Data ecosystems & handling large datasets. Proficiency in data manipulation, statistical analysis, and data visualization tools especially Tableau. Strong time management skills and a proven ability to consistently deliver on preset timelines. Ability to work independently as well as be a team player. Strong Communication Skills. Preferred Qualifications Working knowledge of GCP, GEM and ROP is a plus. Experience working in Credit Servicing, Corporate or Collections environment a plus.

Executive / Senior Executive - Finance & Accounts Godrej Agrovet Limited (GAVL) Mumbai, Maharashtra, India Job Title: Executive / Senior Executive - Finance & Accounts Job Type: Permanent, Full-time Function: Finance Business: Godrej Agrovet Limited Location : Mumbai, Maharashtra, India About Godrej Industries Group (GIG) At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries . About Godrej Agrovet Limited (GAVL) Godrej Agrovet is a food and agri conglomerate, dedicated to improving the productivity of Indian farmers by innovating products and services that sustainably increase crop and livestock yields. www.godrejagrovet.com About the role Roles & Responsibilities: The incumbent will be responsible for Monthly closure of books of accounts, financial planning, forecasting and budgeting of the Crop Protection Business. Roles & Responsibilities: Monthly closing of books of accounts for the BU. Ensure adherence to all the statutory compliances. Ensure accuracy in Accounting and having through knowledge about Sales, Purchases and various expenses accounting entries Preparing monthly / quarterly financials duly compared with AOP / Previous year. Tracking fixed expenses and reporting to the management for any variance against the budgets/AOP. Preparation of Monthly / Quarterly Business presentation, Drive Automation and projects to improve the productivity of Finance function. Liasoning with Internal & External auditors without any adverse remarks. Timely review of Internal control Questionnaire, identify gaps and improve processes. Who are we looking for? Education: B Com / ICWA Inter / MBA Finance Experience: 10-12 years of relevant Industrial experience Skills: Detailed knowledge SAP FICO module. Proficiency in SAP & MS Office (Excel, PPT, etc.) Basic knowledge of Indian Accounting Standards (IND-AS) Fluency in English & Hind What s in it for you? Be an equal parent Maternity support, including paid leave ahead of statutory guidelines, and flexible work options on return Paternity support, including paid leave New mothers can bring a caregiver and children under a year old, on work travel Adoption support; gender neutral and based on the primary caregiver, with paid leave options No place for discrimination at Godrej Gender-neutral anti-harassment policy Same sex partner benefits at par with married spouses Gender transition support We are selfish about your wellness Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options Uncapped sick leave Mental wellness and self-care programmes, resources and counselling Celebrating wins, the Godrej Way Structured recognition platforms for individual, team and business-level achievements Performance-based earning opportunities https: / / www.godrejcareers.com / benefits / An inclusive Godrej Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. It s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you. We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members. If this sounds like a role for you, apply now! We look forward to meeting you.

Select with space bar to view the full contents of the job information. Senior Associate - Product Management Job Details | Himalaya Wellness Company By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Close Search by Keyword Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Associate - Product Management Himalaya Wellness Company Responsibilities: Develop and execute long term and annual marketing plans to drive business objectives. Analyse market trends and competitive activities- to provide insights for category and brand promotion, and to plan and launch new products to address evolving customer needs. Develop and execute periodic customer and channel partner engagement initiatives to influence product mix of sales while maintaining promotional expenses within budget. Closely monitor and analyse trends for region/zone wise sales and activities to provide encouragement or support for execution of promotional plans. Travel extensively to meet key customers and channel partners in various regions to drive brand objectives and facilitate execution of marketing action plans in field Collaborate with cross functional teams such as R&D, Supply Chain, Sales and Procurement Coordinate with Creative & Media team for implementing marketing communication plans Education and Experience: Minimum education: Graduation Veterinary Science MBA/equivalent with major in Marketing or PG degree in Animal Sciences/Animal Nutrition will be added advantage 1-2 yrs. experience in product management activities in Animal Healthcare or cattle feed marketing orgaiindustry.e. Skills and Knowledge Knowledge in economics and science of animal farming Good interpersonal and communication skills. Good presentation and writing skills Analytical and problem solving skills Learning ability and Creativity Ability to work on cross-functional teams in both leadership and member roles Advanced Microsoft Office skills Critical Success Factors: Ability to work independently without significant supervision Ability and comfort to present ideas to a variety of audiences as required

;:" Your role: Provide deep Coupa functional & technical expertise in the Source to Pay end to end process area, as well as proven knowledge of key integration points across with SAP and Coupa Contribute in design for and deployment of incorporated end-to-end solutions; working cross-department with other IT delivery team members to ensure efficient and effective design, development and implementation of solutions. Participate in end-to-end design workshops, providing knowledge of industry best practices and application of Coupa implementation experience. Identify and understand the company sourcing process to help facilitate the identification of departures from industry best practices and help drive towards a standard global process inside the toolset. Document fit/gap analysis and design decisions; ensure deviations from out of the box functionality have sufficient business justification and positive value proposition Complete functional specifications for reports, interfaces, conversions, improvements, forms, and/or workflow (RICEFW) Collaborate with 3rd party vendors for technical consulting during solution design, development, and ongoing support. Partner with development (RICEFW) colleagues to ensure technical design and delivery align to functional specifications and enforce to needed quality Complete system configuration efforts including but not limited to: Configuration of Content Groups, Enterprise, Chart of Accounts, approval chains, PO Customizations, Tax codes, PO Transmission methods, requisition process, POs, invoicing, receipts and tolerances, and execution of the best Coupa practices. As needed, provide input to architecture, security, and data standards; ensure end-to-end solutions adhere to these standards. Provide input to role based security designs and solutions Share knowledge of technology risks and opportunities to improve efficiency and effectiveness within the respective process area Provide regular and accurate status updates and other documentation to management for assigned project, support, and improvement work. Participate in estimates for time and resource needs of identified solutions Support project implementation transition to the support organization through documentation and knowledge transfer. Provide technical expertise required to resolve escalated support issues. As needed, provide technical input in support of audit requests. Partner with other process and system specialists to identify and implement business process continuous improvements opportunities " , "VerityZone":"formtext3" , "QuestionType":"textarea" , "ActualValueFromSolar":null} , {"QuestionName":"" , "AnswerValue":" Your profile: 3- 5 years experience in one or more Coupa and SAP modules; Experience with S/4HANA highly preferred. Knowledge of standard Source to Pay Coupa and localizations supporting global deployments Knowledge of SAP solutions covering at least one of the following Source to Pay processes: Material management, Sourcing and Category Management, Supplier Management and Contract, Transactional Procurement, and Invoicing and Payment. Exhibits ability to work both in a team environment and independently Collaborate with developers to test and verify solutions will meet business requirements. Strong analytical, organization, time management, facilitation, and process management skills Proven high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processes. Able to work in a fast-paced, changing environment, and with multiple levels of the organization and cope with rapidly changing information Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed. Ability to clearly communicate across all levels of an organization how current trends and technology can address identified business needs and capabilities Interact and work effectively with all levels of employees while maintaining a professional manner; willingness and efficiency in challenging the status-quo. Maintains a positive work culture through teamwork & conflict resolution Expected to work occasional weekends, holidays, overtime, or a variety of shifts, when needed, to meet deadlines Ability and willingness to travel by auto and air as needed to achieve Bachelor s degree related to Information Systems, Business or other similar academic subject area

About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner , a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified as a Great Place to Work , reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at Reputation? Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. Weve secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback. Role Summary: Do you have a passion for customer success and driving real value for some of the world s biggest brands? Do you like working with high-quality professionals in the areas of operations, product, engineering, and marketing? Do you possess the sense of urgency and drive to serve clients in a rapidly growing enterprise software space? Reputation.com is looking for a Google Account Coordinator with these skills. Your responsibilities would be to manage a portfolio of clients and locations, specifically for Google My Business, from implementation and onboarding, through day-to-day maintenance, for the industry leader in the online reputation management space. The Google Account Coordinator is responsible for claiming, editing and maintaining Google My Business pages, ensuring the most accurate information is displayed. Must be familiar with online review sites and have the ability to manage projects under tight deadlines. Responsibilities: Managing all aspects of client data as an individual contributor on Google My Business, from initial onboarding, data acquisition, data entry, and ongoing maintenance to ensure of accuracy Interfacing with customers and advising on best strategies for a successful online reputation management program Working closely with the manager/lead to engage with engineering and product on customer product implementation and feature requests Providing world-class customer service, through organization, urgency and strategy Collaborating effectively with sales, professional services, product and peers to maximize the customer experience Open to work 24/7 operations Qualifications: 2-3 years of customer service and/or account management experience, SaaS a plus Data entry, including working with large data sets, excel and ensuring they are in the correct format for import Ability to hold others accountable and follow up consistently to ensure of end-to-end completion of client requests Knowledge of social media platforms and review sites (preferred) Highly organized, self-driven and eager to provide a superior customer service experience Excellent written and verbal skills Ability to work well under pressure Ability to find creative solutions to challenging problems Desire to excel and grow within the organization Bachelor s Degree preferred or equivalent experience When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits : Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits : Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance : Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance : Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD : of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 2 Earned Leaves per Month (Pro-rata calculated) 4 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice . Applicants only - No 3rd party agency candidates.

Engage with patients at clinics for health assessments, input data via mobile app, explain nutrition plans, and support clinic ops. Requires strong communication, patient care focus, and experience in healthcare or wellness fields. Perks and benefits Insurance—Mediclaim, Annual Leaves

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Functional Description American Express is on a journey to provide the world s best customer experience every day. Global Commercial Services (GCS) is the leading payment issuer and partner for businesses with products and services that help them grow and run their businesses. The GCS Product Analytics team plays a pivotal role within the GCS Products organization by providing advanced analytics and statistical methodologies to driver deep insights into client behavior. Our mission is to inform and shape product strategies and deliver connected, personalized experiences that foster deeper client engagement and drive sustainable, profitable growth. The Comm Lending & Product Analytics (CLPA), within Global Commercial Services, is focused on designing and delivering a seamless experience that drives customer engagement as well as business growth. The Digital Measurement, Analytics & Experimentation (DMA) team is a part of CLPA team and delivers analytics and insights for the GCS suite of products & platforms. We are responsible for deepening customer engagement for checking product by increasing adoption and frequency of usage through a combination of in-depth insights, superior user experience and compelling features and functionality. How will you make an impact in this role? In this role, the incumbent will be part of Digital Measurement & Analytics team. He / She will apply advanced analytics to drive segmentations, develop KPIs and perform strategic analytics to solve key business questions along with identifying opportunities. This will be achieved through a close collaboration with the product teams, marketing, servicing, technologies, and field teams. He/She will design measurement framework, conduct behavioral deep dives using Amex closed loop data to uncover product improvement opportunities, enable experimentation (AB Testing), work with leadership to define product strategy and maintain product performance reports/dashboards. This role requires candidates with analytical bent of mind and exceptional quantitative, problem-solving, and business story-telling skills. Responsibilities Apply advanced analytics of customer and transactional data to improve portfolio economics, e.g. increase engagement, reduce attrition, inform product value proposition for business checking (BCA) Define KPIs to measure the efficiency of banking product and develop customer segmentation to drive adoption and engagement for AXP customers. Power in-depth strategic analysis and provide analytical and decision support by developing reports, dashboards and draw insights with AXP closed loop data. Gain deep functional understanding of the GCS product over time and ensure analytical insights are relevant and actionable. Evaluate impact on business of different strategies/initiatives and generate insights and recommendations to fuel business growth. Analyze, deep dive, explore to identify data gaps and problem solve them by collaborating across teams. Detailed execution of the development, validation and implementation of statistical projects, new digital data feeds and automated reports. Work with product and marketing teams across product/campaign lifecycle to do pre and post launch assessments. Build partnerships with internal partners such as Product, Product Dev, Marketing, UX teams, Technologies & Marketing. Empower self-serve by creating insightful reports and automated dashboards using powerful visualization techniques (Tableau) and infographic tools. Build a culture of learning, insight, inspiration, and collaboration. Critical Factors to Success Business Outcomes: Empower BCA business checking by providing comprehensive data driven insights by standardizing performance tracking & innovating measurement techniques. Design and measure the impact of various initiatives/features and report results to leadership. Empower data driven decisions in product development by providing useful insights. Banking domain knowledge is preferred. Leadership Outcomes: Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external approach, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Experience 2-5 years of experience in analytics, business reporting & business intelligence Experience in digital domain or banking domain preferred Academic Background Advanced degree in computer science, data science, statistics IT, or Information management from premium institutes. Functional Skills/Capabilities Strong strategic thought leadership and critical thinking skills with ability to solve unstructured and complex business problems Excellent written and verbal communication, presentation, and storytelling skills at multiple organizational levels Ability to build & leverage relationships and influence broadly across the organization Results driven with strong project management skills, ability to work on multiple priorities. Technical Skills/Capabilities Data manipulation large & complex data sets Analytics Business Intelligence & Visualization Machine Learning & AI Statistics & Hypothesis Testing & knowledge of A/B testing Knowledge of Platforms Big Data Cornerstone, Databricks, GCP LUMI Proficient in excel, power-point & SQL. Visualization Tableau Preferred Qualifications Experience in dealing with fast pace, changing needs, and limited resources. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Engage with patients at clinics for health assessments, input data via mobile app, explain nutrition plans, and support clinic ops. Requires strong communication, patient care focus, and experience in healthcare or wellness fields. Perks and benefits Insurance—Mediclaim, Annual Leaves

Engage with patients at clinics for health assessments, input data via mobile app, explain nutrition plans, and support clinic ops. Requires strong communication, patient care focus, and experience in healthcare or wellness fields. Perks and benefits Insurance—Mediclaim, Annual Leaves

R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Operations Manager Location: Hyderabad Reports to (level of category) Senior Operations Manager Role Objective Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company. Essential Duties and Responsibilities Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures. a) Day-to-day operations b) People Management (Work Allocation, On job support, Feedback & Team building) c) Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP) d) Reports (Internal and Client performance reports) e) Work allocation strategy f) CMS 1500 & UB04 AR experience is mandatory. g) Span of control - 80 to 100 h) Thorough knowledge of all AR scenarios and Denials i) Expertise in both Federal and Commercial payor mix j) Excellent interpersonal skills h) Should be capable to interact with US clients and manage escalations Qualifications Graduate in any discipline from a recognized educational institute Good analytical skills and proficiency with MS Word, Excel and PowerPoint Good communication Skills (both written & verbal) Skill Set Candidate should be good in Denial Management Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials. Ability to interact positively with team members, peer group and seniors. Demonstrated ability to exceed performance targets. Ability to effectively prioritize individual and team responsibilities. Communicates well in front of groups, both large and small. r1rcm.com Facebook

R1 is leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation: Assistant Operations Manager/Associate Operations Manager Role Objective Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company. Essential Duties and Responsibilities: Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.Manages people and drives retentionAnalysis data to identify process gaps, prepare reportsPerformance managementFirst level of escalationWork in all shifts on a rotational basisNeed to be cost efficient with regards to processes, resource utilization and overall constant cost managementMust operate utilizing aggressive operating metrics. Qualifications: 6-7 Years of overall RCM experience & 2+ Years in People MangementGraduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers')Good analytical skills and proficiency with MS Word, Excel and Powerpoint (Typing speed of 30 WPM)Good communication Skills (both written & verbal) Skill Set: Candidate should be good in Denial ManagementAbility to interact positively with team members, peer group and seniors.Subject matter expert in AR follow upDemonstrated ability to exceed performance targetsAbility to effectively prioritize individual and team responsibilitiesCommunicates well in front of groups, both large and small. r1rcm.com Facebook

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. About the role: Needs to work closely and communicate effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines. This role involves analyzing healthcare data and model on proprietary tools. Be able to take up new initiatives independently and collaborate with external and internal stakeholders. Be a strong team player. Be able to create and define SOPs, TATs for ongoing and upcoming projects. What will you need: Graduate in any discipline (preferably via regular attendance) from a recognized educational institute with good academic track record Should have Live hands-on experience of at-least 2 year in Advance Analytical Tool (Power BI, Tableau, SQL) should have solid understanding of SSIS (ETL) with strong SQL & PL SQL Connecting to data sources, importing data and transforming data for Business Intelligence. Should have expertise in DAX & Visuals in Power BI and live Hand-On experience on end-to-end project Strong mathematical skills to help collect, measure, organize and analyze data. Interpret data, analyze results using advance analytical tools & techniques and provide ongoing reports Identify, analyze, and interpret trends or patterns in complex data sets Ability to communicate with technical and business resources at many levels in a manner that supports progress and success. Ability to understand, appreciate and adapt to new business cultures and ways of working. Demonstrates initiative and works independently with minimal supervision. r1rcm.com Facebook

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. About the role: Needs to work closely and communicate effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines. This role involves analyzing healthcare data and model on proprietary tools. Be able to take up new initiatives independently and collaborate with external and internal stakeholders. Be a strong team player. Be able to create and define SOPs, TATs for ongoing and upcoming projects. What will you need: Graduate in any discipline (preferably via regular attendance) from a recognized educational institute with good academic track record Should have Live hands-on experience of at-least 2 year in Advance Analytical Tool (Power BI, Tableau, SQL) should have solid understanding of SSIS (ETL) with strong SQL & PL SQL Connecting to data sources, importing data and transforming data for Business Intelligence. Should have expertise in DAX & Visuals in Power BI and live Hand-On experience on end-to-end project Strong mathematical skills to help collect, measure, organize and analyze data. Interpret data, analyze results using advance analytical tools & techniques and provide ongoing reports Identify, analyze, and interpret trends or patterns in complex data sets Ability to communicate with technical and business resources at many levels in a manner that supports progress and success. Ability to understand, appreciate and adapt to new business cultures and ways of working. Demonstrates initiative and works independently with minimal supervision. r1rcm.com Facebook

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Specialist Training (4I) Role Objective Key Performance Indicators (KPI) What are the measurable indicators for the role Measurable Deliverables Training Throughput - Weightage (30%) First Pass Attempt - Weightage (25%) Production & Quality - Weightage (10%) Accurate & Time Data/MIS Reporting (15%) Basic Hygiene (Schedule Adherence, Responsiveness, Self-Conduct) - Weightage (10%) Trainee feedback - Weightage (5%) Projects (content development, any cost/ time/ FTE saving projects) - Weightage (5%) TNI / BQM management Essential Duties and Responsibilities Role typeIndividual Contributor Conduct new hire, refresher training on aligned process, domain, and tools Conduct process knowledge tests, analyse results and publish findings Work closely with quality and business to identify performance gaps for new hire trainees, create and execute remediation plans to improve trainee performance Achieve set targets on various training effectiveness parameters (level I, level II) Be responsible for training batch management: o Adherence to learning plan o Maintain all batch data and reporting as per the pre-set process o Manage batch logistics training invites, ID Request & Management o Take care of people issues in the batch (performance, disciplinary, schedule adherence, EWS etc.) o On time referred to HR cases alignment (absconding, NCNS, training rejects) Be an active and effective contributor in assigned projects (e.g., new work transition, any process content creation and dissemination, etc.) Continue with hands-on work processing for aligned processes for minimum 12 hours a month Participate in client calls, understand process/tools changes or upgrades, prepare required documentation for roll-out to the aligned process teams Be accountable for self-development/learning, create & complete individual development plan for self, continuously stay invested to be a subject matter expert Stay compliant with the HIPAA and other company policies/compliance : Effective giving and taking feedback, coaching, and mentoring skills Strong interpersonal skills and ability to manage varied trainee personality types Excellent verbal and written communication skills (esp. email communication) Self-motivated and self-driven with a knack for continuously upskilling self Team-player Certification NA Skill Set Qualification and technical skills required to execute the role. Candidate should be graduated and 3 years of exp in AR follow up role Technical Skills : Experience in Revenue Cycle Management for U.S. Healthcare & Expertise in AR Follow up end to end processes Understanding of Online Payer Portals Hands on in MS Office likePowerPoint, Excel, and Word Ability to use virtual communication platforms effectively likeTeams, Zoom, WebEx Experience levels required to execute this role Minimum of 3 years experience in RCM of U.S. healthcare industry (frontend, middle, backend as per role alignment) Overall experience Maximum 5 years Behavioral skills / competencies required for this role. E.g. Attention to detail Functional & Behavioral Skills Strong facilitation & presentation skills for both in-person & virtual environments Understanding of basics of content creation Pre-requisite Should have overall 7+ years of experience in RCM Operations Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should have excellent feedback and coaching skills r1rcm.com Facebook

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. About the role: Needs to work closely and communicate effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines. This role involves analyzing healthcare data and model on proprietary tools. Be able to take up new initiatives independently and collaborate with external and internal stakeholders. Be a strong team player. Be able to create and define SOPs, TATs for ongoing and upcoming projects. What will you need: Graduate in any discipline (preferably via regular attendance) from a recognized educational institute with good academic track record Should have Live hands-on experience of at-least 2 year in Advance Analytical Tool (Power BI, Tableau, SQL) should have solid understanding of SSIS (ETL) with strong SQL & PL SQL Connecting to data sources, importing data and transforming data for Business Intelligence. Should have expertise in DAX & Visuals in Power BI and live Hand-On experience on end-to-end project Strong mathematical skills to help collect, measure, organize and analyze data. Interpret data, analyze results using advance analytical tools & techniques and provide ongoing reports Identify, analyze, and interpret trends or patterns in complex data sets Ability to communicate with technical and business resources at many levels in a manner that supports progress and success. Ability to understand, appreciate and adapt to new business cultures and ways of working. Demonstrates initiative and works independently with minimal supervision. r1rcm.com Facebook

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Operations Manager Role Objective Manage AR, Denials and Appeal follow up operations team. Essential Duties and Responsibilities Should have the ability to manage an operations team of 100+ FTEs. Should have the ability to manage multiple provider/hospital sites. Should have the ability to coordinate and proactively communicate with domestic counterparts and leaders. Should have excellent analytical and decision-making skills. Should have strong communication, interpersonal, and presentation skills. Candidate should be self-driven, with leadership abilities and a results-oriented approach. Should be able to identify and implement strategies for process improvement. Should have experience in inter-departmental and intra-departmental coordination with multiple stakeholders. Should have a thorough understanding of AR follow-up, denials, and appeals processes. Should be able to drive KPIs to achieve business metrics. Should ensure the timely delivery of projects and reports. Should have the ability to prepare presentations for business meetings. Should ensure and drive adherence to company policies and compliance standards. Should manage the performance of supervisors and team members. Should lead initiatives for productivity and quality improvement. Should be able to control absenteeism and attrition within organization-defined goals. Certification N/A Skill Set Domain knowledge on both CM1500 and UB04 claims follow up. Operations Management. Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Pre-requisite: Should have overall 7+ years of experience in RCM Operations Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should have excellent feedback and coaching skills r1rcm.com Facebook

R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Responsibilities: Identify, analyze, and manage all issues about claims edits and rejects Coordinate, assign, audit, and supervise work with all India BSO teams to ensure productivity standards and goals are consistently met. Review and analyze top edits and rejects with BSO global team every week. Identify the opportunities for edits and rejects that could be reduced Active participation in weekly calls; top edits and rejects review call with the onshore team Oversee monthly reporting, weekly DNFB, monthly performance deck, Supervise staff including performance management, training and development, workflow planning, hiring, and disciplinary actions. Implement and maintain department compliance with new and existing policies and procedures. Ensure timely completion of month-end duties and perform other duties as assigned. Continually evaluate claim processing business and make suggestions for improvement. Knowledgeable in end to end revenue cycle management Reliable and punctual in reporting for work and taking designated breaks. What You Should Have to Qualify 8+ years of background in claims edits and clearing house rejects aspects of revenue cycle management. Preference will be given if have hospital billing experience. 4+ years of management experience leading or supervising billers. Must possess strong working knowledge of CPT, ICD10, Denials, edits, rejects. Demonstrate ability in managing projects with multi-disciplinary teams, with exceptional relationship-building skills. Ability to effectively speak with providers, employees, and all levels of staff within the company. Practical work experience desired in client relations, implementation and support, and process planning and improvement. Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook). Strong work ethic and professional communication. Be organized, ahead of schedule, communicative, and accountable. In short, own your role entirely, while being open to critiques, suggestions, and new ideas. Strong attention to detail and keep a constant eye out for opportunities to improve efficiency. Be passionate about customer service. You love helping people, and you constantly strive to deliver great solutions. Have experience with hospital billing and Meditech software will be given preference. Ability to adapt to changing priorities and handle multiple tasks simultaneously. r1rcm.com Facebook

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Position Title: Operations Delivery Leader Function: Billing Location: NCR (Noida sec 135 & Gurugram Sec 48) Shift Timings: 18:00 to 03:00 Hrs. Responsibilities: Lead a team of operations (Span of ~300-500) for multiple LOBs (Billing, Follow-Up). Develop and implement strategies to improve billing and AR Analyze current billing and AR processes to identify areas for improvement, implementing best practices to enhance efficiency and accuracy Support the Automation initiatives from a co-ordination & post implementation standpoint Manage portfolio of improvement / reengineering projects for the backend services Driving employee engagement and associated scores. Work closely with Quality, training, Onshore counter parts in driving results Mentor and lead improvement projects. Generate business impact through Improvement initiatives. Establish and monitor key performance indicators (KPIs) to measure success and ensure efficiency. Collaborate with department heads to drive performance improvements and achieve targets. Streamline operations to reduce costs, improve productivity, and enhance customer satisfaction. Identify cost-saving opportunities without compromising quality or service delivery. Address and resolve challenges efficiently while minimizing disruptions. Pre- Requisite: 10-15 years of experience in end-to-end RCM including AR follow up, billing, cash posting, credit in Acute / Hospital Billing. 10 years of people management experience is preferred. Should have excellent RCM domain knowledge. Skills Required: Strategic thinking and problem-solving skills. High attention to detail and organizational abilities. Ability to thrive in a fast-paced, dynamic environment. r1rcm.com Facebook

Experience: 57 years Employment Type: Full-time Pincode, PhonePes fast-growing quick commerce brand, is looking for a Social Media Manager to lead its social presence across key platforms. In this role, you will be responsible for building and executing a distinct content and engagement strategy tailored to Indias evolving digital culture. Were looking for someone who understands how to translate trends, insights, and consumer behavior into high-performing, platform-native contentwhile also driving influence through strategic creator and influencer partnerships. Key Responsibilities Social Strategy & Execution Develop and execute channel-specific content strategies across Instagram, X (Twitter), YouTube Shorts, and emerging platforms Translate cultural moments, local trends, and category insights into engaging social content Build a distinct social voice that aligns with Pincodes brand personality and PhonePes overarching brand values Content Creation & Copywriting Own ideation and scripting of content formats including memes, Reels, explainers, and moment-led campaigns Write sharp, witty, and platform-appropriate copyfrom captions and callouts to one-liners and replies Collaborate with internal design teams and agency partners to deliver high-quality content Community Engagement & Influencer Management Monitor conversations, trends, and user interactions to drive ongoing relevance Engage with users in real timevia comments, replies, and contextual brand interactions Identify and work closely with creators and influencers to co-develop content that enhances reach, relevance, and brand affinity Manage influencer relationships, briefings, contracts, and campaign execution end-to-end Listening & Brand Alignment Track brand sentiment and topical conversations using social listening tools like Sprinklr, Meltwater, or Sprout Flag opportunities and potential risks, and share relevant insights with the Head of Social Media and key stakeholders Ensure brand tone, messaging, and identity are consistently maintained across channels Performance & Reporting Track and report on content and platform performanceengagement, reach, follower growth, CTRs, and influencer ROI Apply insights to improve strategy and optimise future campaigns Cross-functional Collaboration Partner with Marketing, Product, Growth, and the core PhonePe social team on integrated campaigns and category pushes Ensure alignment and synergy across all social and brand communication What Were Looking For 57 years of experience managing social media for high-growth consumer brands; experience in quick commerce, e-commerce, or D2C is a plus Strong copywriting and storytelling abilities, especially for mobile-first, short-form content Deep understanding of Indias digital culturememes, trends, internet language, and audience behavior Proven experience in influencer identification, negotiation, and campaign execution Familiarity with social media tools such as Sprinklr, Meltwater, Sprout, or native dashboards Agile, collaborative mindset and ability to thrive in a fast-moving brand environment Why Join Us Be part of a new-age brand with the backing of one of Indias most trusted tech companies Shape the social voice of a business built for everyday convenience and cultural relevance Creative freedom, real-time execution, and a highly engaged audience Competitive compensation and long-term growth opportunities PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Handle HR and front office duties including MOD operations Conduct personalized fitness sessions and wellness plans Ensure safety, motivation, and progress for clients Support administrative and customer experience tasks

The Senior Manager - Category (Insurance) at PhonePe serves in a pivotal role, building and managing the respective category business. This would require you to work closely with various internal and external stakeholders to scale and improve the experience, product features and services that help increase user satisfaction, improve customer experience and grow the category revenue. The role demands a deep understanding of market segment and consumer needs/behavior, and leading strategic and tactical initiatives for the growth of the category. Roles and responsibilities Deep understanding of the markets, trends, competitive landscape and consumer behavior, to contribute to the category strategy Active monitoring of the commercial performance for the category and strong understanding of regulatory landscape Establishing and maintaining strong relationships with key stakeholders in insurance companies, including executives, business development teams, and product managers, to drive collaboration and mutual success. Define KPIs and metrics to track the success and impact of strategic partnerships. Monitor and analyze partnership performance to identify areas of improvement and optimization. Collaborate with cross-functional teams- data science, legal, compliance, growth and customer experience to lead category specific initiatives Work with internal teams including operations, product and engineering to optimize key category metrics Skill Set required 6+ years of experience in a Fintech/Tech/Financial services company MBA from Tier 1 college -Strategic thinking and analytical mindset, with the ability to identify and evaluate partnership opportunities based on business objectives and market dynamics. -Results-oriented mindset, with a focus on achieving and exceeding targets and driving business growth. -Flexibility and adaptability to thrive in a fast-paced and evolving business environment. -Excellent communication and relationship-building skills, with the ability to influence and collaborate with stakeholders at all levels. -Passion for solving problems creatively, starting small, failing fast, and applying your learnings . PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news