Wega Cabs Private Limited

Job Summary: We are seeking a highly organized and detail-oriented Dispatch Executive to manage vehicle and driver allocation for our car rental operations. The role involves coordinating bookings, monitoring fleet movement, ensuring timely dispatch, and maintaining smooth communication between clients, drivers, and the operations team. Key Responsibilities: Coordinate and assign vehicles and drivers based on client requirements and booking schedules. Monitor fleet availability and optimize utilization of vehicles. Ensure on-time dispatch and track vehicle movements during the day. Handle client calls, booking confirmations, and last-minute changes in schedules. Communicate with drivers for pickup/drop updates and resolve operational issues. Escalate vehicle breakdowns, delays, or emergencies to the concerned team. Ensure compliance with company policies, safety standards, and client requirements. Support billing and documentation by maintaining accurate trip records. Required Skills & Competencies: Strong coordination and communication skills (English, Hindi, and local language preferred). Ability to handle multiple bookings and prioritize dispatch schedules. Basic knowledge of fleet/vehicle types (Sedan, SUV, Tempo Traveller, etc.). Familiarity with GPS tracking systems and fleet management software (preferred). Problem-solving skills to manage last-minute client or driver issues. Good computer skills – MS Excel, Email, WhatsApp-based communication. Ability to work in shifts, weekends, and on-call duty when required.