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PE-Content Services-CuMoLa Cognizant

2.0 - 6.0 years

0 Lacs

haryana

On-site

You will be responsible for providing excellent customer service and exceeding customer expectations. Your main tasks will include ensuring logical and meaningful extraction of URL content with 100% SLA adherence, preparing action plans for process improvements, and delivering high-quality extractions consistently without fail. It is essential to develop domain expertise, challenge discrepancies, and conduct high-quality Root Cause Analyses (RCAs) to identify recurring high severity issues. Ideally, you should have 2 to 3 years of experience in customer support or technical support in the online industry, particularly with processes related to data curation extraction. A good understanding o...

Posted 3 months ago

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