Job Title: Social Media Manager (Female Only) Company: Website Toolbox India Pvt. Ltd. Job Type: Full-Time, Permanent Location: Work From Home Working Hours: 8 hours/day, Monday to Friday (5-day work week) Experience Required: Minimum 1 year About the Role: Website Toolbox India Pvt. Ltd. is looking for a creative, enthusiastic, and marketing-savvy female Social Media Manager to join our growing remote team. If you love creating engaging content, especially video content, and have a strong command of English with a neutral or British accent this role is for you! Key Responsibilities: Plan, develop, and execute engaging social media content strategies. Create fun, fresh, and informative video content, especially for platforms like YouTube. Develop screencasts, product walkthroughs, tutorials, and demo videos — including your on-camera presence when needed. Use persuasive and marketing-driven language in all content. Ensure all videos are visually appealing and align with our branding. Perform basic to intermediate video editing. Monitor social media trends and adapt content strategy accordingly. Collaborate with the marketing and product teams to support campaigns and product launches. Requirements: Female candidate only . Minimum 1 year of professional experience in social media/video content creation. Proven experience in creating walkthroughs, tutorials, or marketing videos with your own image/voice included. Excellent spoken and written English . Neutral or British accent preferred. No strong regional (Indian) accent. Strong video editing skills (basic to intermediate level). Ability to create engaging, fun, and informative content independently. Familiarity with YouTube and other social media platforms. A marketing mindset — ability to think from a user engagement and brand positioning perspective. Preferred Qualities: Proactive, creative, and self-motivated. Attention to detail with a strong visual sense. Comfortable being on camera. Able to create fresh content without relying heavily on stock materials. Strong time management and organizational skills. What We Offer: A flexible and collaborative work-from-home setup. Work-life balance with a 5-day work week. Opportunity to work on an international product with global visibility. Competitive compensation and growth opportunities. How to Apply: Please submit your updated CV and 2–3 links to sample video content you’ve created (especially if you appear in them) to preety@websitetoolbox.com and also WhatsApp them to 9958155230 . Important Note: Applications without relevant video samples attached along with the CV may not be considered.
Customer Support Specialist (Female Candidates Only) Company: Website Toolbox India Pvt. Ltd. Location: Permanent Work From Home Type: Full-Time Open Positions: 3 Interested female candidates are invited to share their CV via their PERSONAL EMAIL ID only at preety@websitetoolbox.com . Please do not apply/email directly through Naukri.com. About the Role Were looking for smart, energetic, and customer-focused female candidates to join our growing team as Customer Support Specialists . In this role, you’ll be the friendly face and voice of our cloud-based software platform — helping customers succeed by delivering prompt, accurate, and engaging support through email, chat, and calls. This is an excellent opportunity for someone with 2–3 years of SaaS or technical support experience , who enjoys problem-solving, thrives in a fast-paced environment, and communicates confidently in fluent, accent-neutral American English . What You’ll Do Provide quick, clear, and empathetic support to customers across multiple channels (email, chat, and phone). Educate customers on new features, product updates, and best practices. Collaborate with QA and Development teams to identify, document, and resolve technical issues. Conduct testing, report bugs, and ensure timely follow-up until resolution. Create professional screencasts and video tutorials to help customers learn and troubleshoot effectively. Build strong relationships with internal teams to enhance communication and streamline solutions. Take ownership of customer issues and ensure every interaction results in a positive experience. Contribute ideas and feedback to improve support processes and enhance the overall customer journey. What You Bring 2–3 years of customer support experience, preferably in a SaaS or cloud-based environment. Solid understanding of web technologies and basic troubleshooting. Familiarity with domains, SSL certificates, subdomains, and DNS (CNAMEs). Excellent written and verbal communication skills in English (American voice preferred, no strong accent). Experience creating screencasts or video guides for customers is a big add-on. Basic knowledge of HTML or CSS (a plus). Experience with browser debugging tools (e.g., Chrome DevTools) is an advantage. High energy, engaging, and enthusiastic personality who looks great and presents confidently on camera. Flexible to work in night shifts if required. Why You’ll Love Working With Us 5-day work week (Saturday & Sunday fixed off). 8-hour shift per day — flexible timing. Permanent work-from-home opportunity. Exposure to global clients and cutting-edge SaaS technologies. Collaborative, inclusive, and growth-oriented work culture that values empathy, ownership, and innovation. How to Apply Interested female candidates are invited to share their CV via their PERSONAL EMAIL ID at preety@websitetoolbox.com . Please do not apply/email directly through Naukri.com. Alternatively, you may WhatsApp your CV to +91 9958155230 (messages only — no calls, please).