Key Responsibilities of a Customer Care Executive: Handling Customer Inquiries: Responding to customer questions, requests, and concerns through various communication channels like phone, email, and chat. Resolving Complaints: Addressing and resolving customer complaints effectively and efficiently, aiming for a positive outcome and customer satisfaction. Providing Product Information: Offering detailed information about products and services, helping customers understand features, benefits, and usage. Processing Orders and Returns: Assisting customers with order placement, modifications, and returns, ensuring accurate record-keeping. Building Customer Relationships: Fostering positive relationships with customers through effective communication and problem-solving. Escalating Issues: Identifying complex or unresolved issues and escalating them to the appropriate internal teams for further assistance. Maintaining Customer Records: Accurately updating and maintaining customer information and interaction records in relevant systems. Following Up with Customers: Ensuring customer satisfaction by following up on interactions and addressing any outstanding issues. Meeting Service Standards: Adhering to established service standards and guidelines to maintain a consistent and high-quality customer experience. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 9063360407

Key Responsibilities of a Customer Care Executive: Handling Customer Inquiries: Responding to customer questions, requests, and concerns through various communication channels like phone, email, and chat. Resolving Complaints: Addressing and resolving customer complaints effectively and efficiently, aiming for a positive outcome and customer satisfaction. Providing Product Information: Offering detailed information about products and services, helping customers understand features, benefits, and usage. Processing Orders and Returns: Assisting customers with order placement, modifications, and returns, ensuring accurate record-keeping. Building Customer Relationships: Fostering positive relationships with customers through effective communication and problem-solving. Escalating Issues: Identifying complex or unresolved issues and escalating them to the appropriate internal teams for further assistance. Maintaining Customer Records: Accurately updating and maintaining customer information and interaction records in relevant systems. Following Up with Customers: Ensuring customer satisfaction by following up on interactions and addressing any outstanding issues. Meeting Service Standards: Adhering to established service standards and guidelines to maintain a consistent and high-quality customer experience. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 9063360407

Overview We are seeking a highly organized and proactive Executive to provide comprehensive support to our leadership team. The ideal candidate will possess strong administrative skills and a commitment to excellence in customer service. This role is pivotal in ensuring smooth operations and effective communication within the organization, making it essential for the Executive to manage various tasks efficiently. Responsibilities Provide executive administrative support, including managing schedules, coordinating meetings, and organizing travel arrangements. Serve as the primary point of contact for internal and external communications, demonstrating exceptional phone etiquette. Prepare and transcribe meeting notes, reports, and other documents as required. Maintain organized filing systems and ensure accurate record-keeping for all executive correspondence. Assist in project management by tracking deadlines and deliverables while ensuring timely completion of tasks. Collaborate with team members across departments to facilitate smooth operations and enhance productivity. Handle customer service inquiries with professionalism and efficiency, addressing concerns and providing solutions promptly. Skills Proficiency in computer literacy, particularly with Google Workspace applications (Docs, Sheets, Drive). Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. Experience in clerical duties and personal assistant roles is highly desirable. Excellent written and verbal communication skills for effective transcribing and correspondence. Demonstrated ability to provide exceptional customer service while maintaining a professional demeanor. Join our dynamic team where your contributions will be valued, and your skills will be put to great use in supporting our executives! Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

Overview We are seeking a highly organized and proactive Executive to provide comprehensive support to our leadership team. The ideal candidate will possess strong administrative skills and a commitment to excellence in customer service. This role is pivotal in ensuring smooth operations and effective communication within the organization, making it essential for the Executive to manage various tasks efficiently. Responsibilities Provide executive administrative support, including managing schedules, coordinating meetings, and organizing travel arrangements. Serve as the primary point of contact for internal and external communications, demonstrating exceptional phone etiquette. Prepare and transcribe meeting notes, reports, and other documents as required. Maintain organized filing systems and ensure accurate record-keeping for all executive correspondence. Assist in project management by tracking deadlines and deliverables while ensuring timely completion of tasks. Collaborate with team members across departments to facilitate smooth operations and enhance productivity. Handle customer service inquiries with professionalism and efficiency, addressing concerns and providing solutions promptly. Skills Proficiency in computer literacy, particularly with Google Workspace applications (Docs, Sheets, Drive). Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. Experience in clerical duties and personal assistant roles is highly desirable. Excellent written and verbal communication skills for effective transcribing and correspondence. Demonstrated ability to provide exceptional customer service while maintaining a professional demeanor. Join our dynamic team where your contributions will be valued, and your skills will be put to great use in supporting our executives! Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person