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6.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Ultimate.ai IT Pune, Maharashtra, India Posted on Jul 5, 2025 Apply now Job Description Who we’re looking for Zendesk’s Employee Experience Applications team shapes how 6,000+ colleagues connect, build, and ship great products. We need an outgoing, innovative business systems analyst who can turn Atlassian products into a seamless workplace platform—owning strategy, integrations, and adoption while delighting users every step of the way. What you’ll be doing Own the Atlassian product roadmap, maintaining product backlog, and prioritize work to deliver value to Zendesk employees Partner with stakeholders to uncover pain points, map processes, and translate them into innovative solutions Lead discovery workshops, rapid prototypes, and proof‑of‑concepts that unlock new ways of working Integrate Jira and Confluence with Slack, GitHub, and other SaaS tools, using APIs, marketplace apps and automations to automate end‑to‑end flows Curate and govern plug‑ins, ensuring performance, security, and measurable ROI Design dashboards and OKRs that surface insights, track adoption, and tell clear stories with data Champion change management—craft communication plans, deliver live training, and publish self‑service content that drives enthusiastic uptake Define and audit permission models balancing collaboration, privacy, and compliance requirements Upskill the Global Service Desk team to scale end‑user support Optimize performance by removing unused objects in Jira (Workflows, custom fields, etc) Support content management best practices in Confluence—audit spaces, coach owners, and archive stale content Build business cases for new technology that will scale how Zendesk delivers to customers What you bring to the role 6+ years administering Jira and Confluence and AI‑driven automation features, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users Proven record leading cross‑functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js) Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery Polished communication and facilitation skills—comfortable presenting to executives, guiding power users, and supporting frontline teams Passion for experimentation, continuous improvement, and simplifying complex processes Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams About Us Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Years of Exp: 5+Years Location: Pune/Remote You Will Work On We help many of our clients to build awesome end user facing applications on any screen - web, mobile or hybrid. You will have the opportunity to work on modern responsive user interfaces from conception to final product. What You Will Do (Responsibilities) Collaborate with Designers and Architects for carving out the right front-end architecture Code web applications which are secure, reusable, modular and scalable Develop robust test and CI/CD flows that deploy code to production anytime and with confidence What You Bring (Skills) Experience in developing front end websites in HTML, CSS, JavaScript using frameworks like Angular, React or Vue Experience in integrating UI with backend using REST APIs, JWT, OAuth, Webhooks or GraphQL Proficient in debugging using Developer tools, Fiddler and Network tools Good understanding of tools like NPM, Webpack and Babel Test driven development using Jasmine, Jest or Mocha Great If You Know (Skills) Exposure to state management using Redux, Vuex or similar Flux patterns Experience in server-side rendering frameworks like Next.js will be a plus Experience in hybrid applications using Quasar framework, react-native or alike Understanding of SEO friendly websites, PWAs and static websites Experience in JavaScript or TypeScript backend using Nodejs will be an advantage Advantage Cognologix Higher degree of autonomy, startup culture & small teams Opportunities to become expert in emerging technologies Remote working options for the right maturity level Competitive salary & family benefits Performance based career advancement About Cognologix Cognologix helps companies disrupt by reimagining their business models and innovate like a Startup. We are at the forefront of digital disruption and take a business first approach to help meet our client’s strategic goals. We are web scale organization helping our clients to deliver their next generation of products on the internet Minimum Experience 5+ Years Top Skill Front End, React, UI, HTML, CSS, JavaScript,REST APIs Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) Employer Education

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2.0 years

0 Lacs

India

Remote

Position: Freelance Full Stack Developer Location: Remote (Work from Anywhere) Type: Full-Time | Contract-Based | Flexible Experience: 2+ Years Industry: Artificial Intelligence | SaaS | Startup Tech About HYI.AI HYI.AI is a forward-thinking Virtual Assistance and GenAI platform designed for startups, entrepreneurs, and tech pioneers. We specialize in delivering virtual talent, advanced GenAI solutions, and custom AI/ML deployments to help founders scale faster and smarter. We’re on a mission to empower the next generation of global startups—and we’re looking for skilled Full Stack Developers to join our remote team. Your Role As a Full Stack Developer at HYI.AI, you’ll: Design, develop, and maintain scalable web applications across the entire tech stack. Collaborate with designers, AI engineers, and product teams to deliver smart, user-centric features. Work on both front-end and back-end systems to build high-performance applications. Integrate third-party APIs, cloud services, and LLMs (e.g., OpenAI, Gemini). Optimize systems for performance, scalability, and security. Contribute to Agile development cycles, code reviews, and CI/CD workflows. Take end-to-end ownership of features—from concept to launch and maintenance. Location: Remote-first — with hiring in New York, San Francisco, Poland, England (Wales), and the Middle East . Our Tech Stack You don’t need to know everything—but experience with any of the following is a plus: Frontend: React.js, Next.js, Tailwind CSS, TypeScript Backend: Node.js, Express.js, Python (Flask/FastAPI), Django Databases: PostgreSQL, MongoDB, Redis Infrastructure: AWS, Docker, GitHub Actions, Vercel AI Integration: OpenAI APIs, LangChain, Pinecone, Supabase Other Tools: Firebase, Webhooks, REST/GraphQL APIs What We’re Looking For 2+ years of experience in full-stack development. Proficiency with modern front-end frameworks and RESTful API development. Experience with cloud services (AWS, GCP, etc.). Interest or experience in building with LLMs or GenAI tools is a strong plus. Strong problem-solving abilities and a proactive, self-driven attitude. Excellent communication and collaboration skills in a remote setup. Nice to Have Experience building AI-powered chatbots or working with prompt engineering. Background in early-stage startups or fully remote teams. Familiarity with CI/CD, serverless architectures, or multi-tenant SaaS platforms. What You’ll Get Fully remote and flexible working environment The chance to work on cutting-edge GenAI and AI/ML projects Mentorship from seasoned AI engineers and startup leaders Competitive compensation aligned with your skills and experience Global exposure through collaboration with visionary founders and clients

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8.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Who We Are : Sirion is the world’s leading AI-native CLM platform, pioneering the application of generative AI to help enterprises transform the way they store, create, and manage contracts. The platform’s extraction, conversational search, and AI-enhanced negotiation capabilities have revolutionized contracting across enterprise teams – from legal and procurement to sales and finance. The world’s most valuable brands trust Sirion to manage 7M+ contracts worth nearly $800B and relationships with 1M+ suppliers and customers in 100+ languages. Leading analysts such as Gartner, IDC, and Spend Matters have consistently recognized Sirion as a leader in CLM for its focus on category-leading innovation. Role: Solution Architect- EAI Team: EAI Location: Gurgaon Reports To: Director-EAI Job Summary We are seeking a highly experienced Solution Architect to lead the design and implementation of enterprise integration solutions across diverse systems, platforms, and cloud environments. The ideal candidate will have deep expertise in API-led architecture, event-driven systems, and enterprise service bus (ESB) patterns, and will play a key role in shaping the organization’s digital integration landscape. What You'll Do Design end-to-end integration solutions that are scalable, secure, and aligned with business objectives. Define and maintain integration architecture, standards, and best practices. Collaborate with business stakeholders, enterprise architects, and technical teams to understand integration requirements. Lead integration solution design reviews and ensure consistency with enterprise architecture principles. Provide technical leadership across integration projects, ensuring alignment with architecture and security policies. Evaluate and recommend integration tools, middleware platforms, and data movement technologies (e.g., APIs, ESB, ETL, EDI). Define reusable patterns, integration accelerators, and reference architectures. Work closely with developers and testers to ensure successful solution delivery. Troubleshoot complex integration issues and provide guidance for resolution. Stay updated on emerging technologies and suggest improvements to current integration strategies. What You'll Need Bachelor’s/Master’s degree in Computer Science, Information Technology, or related field. 8 -10 years of experience in IT, with at least 4 years in integration architecture. Proven expertise with integration platforms like MuleSoft, Dell Boomi, SAP PI/PO/CPI, TIBCO, or Azure Logic Apps/API Management. Strong understanding of APIs (REST, SOAP), Webhooks, Message Brokers (Kafka, RabbitMQ), and EDA. Commitment to Diversity and Inclusion: We are an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, gender, religion, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, gender identity, sexual orientation, or any other protected characteristic. We provide reasonable accommodations for disabled employees and applicants as required by law. These principles apply to all aspects of employment, including recruitment, training, promotions, compensation, benefits, transfers, and social programs. Mohan Excited about this opportunity? We’d love to hear from you! To apply, simply visit our Career at Sirion page and follow the easy steps to submit your application.

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40.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Description Oracle is seeking energetic and highly skilled Integration Services Contact Center Software Engineers to join our Cloud Based Contact Center (CCaaS) project. In this critical role, you'll partner closely with Technical Architects, Business Architects, Business Analysts, and Development and Testing Leads to build cutting-edge customer engagement solutions across voice and digital channels. This position is ideal for individuals passionate about solving complex problems and contributing to a mission-critical, Tier-0 service that orchestrates communication between customers and agents. You'll be instrumental in developing capabilities for support services, sales inquiries, and marketing campaigns for over 15,000 agents across 80 Oracle Business Units. Key Responsibilities Web Service : Create reliable, secure, and high-performance REST APIs by applying industry best practices. This includes implementing strong authentication and authorization protocols, utilizing caching and pagination strategies, and making the APIs available for integration and consumption by other teams. cloud native service Development : Design and develop cloud-native microservices using Python, Node.js, and Oracle’s Helidon framework (Java). This includes implementing backend database queries, leveraging caching solutions like Coherence, and deploying containerized applications using Kubernetes. Utilize OCI services such as API Gateway, Vault, and Object Storage to ensure seamless and secure service deployment. Experience in building High level and Low level design documents and diagrams using visio or confluence is important. Backend Integration : Design and develop backend logic to integrate with CRM and CCaaS APIs. This includes working with REST APIs, webhooks, and WebSocket frameworks to ensure seamless data exchange and functionality between systems. Database : Proficient in writing and optimizing complex SQL queries using Oracle Database. Experience with data extraction, transformation, and loading (ETL) processes. Skilled in using joins, subqueries, views, indexes, and PL/SQL procedures to manage large datasets. Familiar with Oracle tools such as Oracle SQL Developer. Strong understanding of query tuning and performance optimization. Frontend Development: Design and develop frontend application using Html, Node JS, jQuery, ajax and Oracle visual builder cloud service Process & Standards Management : Collaborate with other developers to maintain consistency and continuously improve development processes and standards within the SDLC lifecycle, including working with Git repositories. Troubleshooting & Support : Actively troubleshoot complex issues by analyzing logs to determine root causes, providing support for developed features. Preferred Qualifications & Experience We're looking for individuals with good problem solving and communication skills, extensive software development experience, demonstrating strong proficiency in JAVA, J2EE, Python, Node JS, Kubernetes, and Web Services (SOAP, REST). Ideal candidates will have proven expertise in strong understanding of HLD and LLD practices, developing complex applications using backend and front-end technologies. Knowledge of Kubernetes, DevOps CI/CD Pipelines are important, Knowledge of contact center domain (CCaaS), covering Inbound and Outbound feature, is added advantage Development Tools & Methodologies: Candidates should possess hands-on experience with Java IDEs like JDeveloper, Eclipse, NetBeans, or IntelliJ IDEA, Web Application security, Authentication methodologies, and SSO technologies, alongside proficiency in Contact Center like Zoom/Genesys API’s. They must have demonstrable experience with test-driven development, automated test frameworks, mocking/stubbing, and JUnit, coupled with a strong understanding of implementing Java best practices for scalability and performance in high-volume environments. Experience with Agile development methodologies is also essential. Platform & Cloud Proficiency: A strong knowledge of either the Zoom or Genesys Contact Center Platform (including its Framework, Voice, Digital, and Outbound components) is a significant advantage. Familiarity with Cloud platforms (e.g., OCI, AWS, Azure) and cloud-native development concepts is highly preferred. Responsibilities As part of a software project implementation team, you will provide technical expertise in identifying, evaluating, and developing systems and procedures that are cost-effective and meet user needs within the contact center domain. This includes configuring system settings and options; planning and executing unit, integration, and acceptance testing; and creating specifications for systems to meet business requirements. You will design the intricate details of automated systems and may provide consultation to users in automated systems. This role may also involve leading cross-functional linked teams to address complex business or systems issues. You will provide leadership and expertise in evaluating and developing complex business problems, frequently operating at the leading edge of technology. Recommending and justifying major changes to existing automated systems will be a key aspect of your contribution. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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3.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

About Our Client: Our client is a tech-enabled outsourcing platform that integrates AI with human expertise to deliver exceptional customer experiences. Their services—ranging from telecalling to sales and support—leverage automation and trained professionals to drive efficiency, reduce costs, and scale business growth across industries. Job Description: AI Success Manager Location: Noida Experience: 3+ Years Qualification: Bachelors in Engineering or relevant field About the role: This is a customer-facing, project management + technical role focused on deploying AI voice/chat agents for clients. You’ll act as a bridge between customers, tech, and internal teams—making sure the AI agent is designed, integrated, tested, launched, and improved continuously. Responsibilities: Conduct deep-dive sessions to capture goals, data flows, compliance rules, and success metrics. Translate requirements into a clear agent blueprint for building AI agent—conversation flows, prompts, fallback logic, and reporting. Coordinate Product, Engineering, and Ops to configure, test, and launch the AI agent within agreed timelines and budgets. Connect the agent with CRMs, telephony, and data sources via APIs and webhooks; validate end-to-end hand-offs. Guide customers through UAT, collect feedback, and secure go-live approval. Track containment rate, CSAT, and other KPIs; fine-tune prompts and flows to boost performance. Identify new use cases and channels, build business cases, and partner with Sales to grow account revenue. Surface product gaps and influence the roadmap with data-backed insights. Support and coordinate with the operations team and other stakeholders to ensure seamless delivery to customers. Raise open issues with cross-functional teams and drive resolution in a timely manner. “Growth” getter & upseller: Find opportunities to upsell/cross-sell/upgrade in existing customer base to expand the MRR or recurring revenue. Solicit references from existing customers. Own the customer journey from kickoff to steady state, helping prompt writers design, launch and iterate on their AI agents. Coordinate with finance teams for billing initiatives. Run regular check-in meetings through weekly, monthly, and quarterly business reviews to proactively address customer needs, and concerns, and provide quick and effective solutions. Requirements: 3+ years in customer-facing implementation of conversational AI (voice or chat). Proven experience integrating AI solutions with CRMs or ticketing platforms (e.g., Zendesk, Freshdesk, custom stacks). Comfort with basic web tech and APIs, enough to collaborate effectively with engineers. Strong project-management discipline: scoping, timelines, risk mitigation, stakeholder updates. Executive-level communication skills; able to translate technical details into business impact. Mindset of continuous improvement—you treat go-live as Day 1, not done.

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10.0 years

0 Lacs

India

Remote

🚨 Urgent Hiring – Microsoft Dynamics 365 Solutions Expert 📍 Remote | Freelance / Contract 💰 Compensation – Up to ₹1200/hour + Performance Bonus 🕒 Immediate Start – We’re onboarding today by 9 PM IST! 💡 About Empathy Technologies At Empathy Technologies, we don’t just develop solutions — we empower transformation. Specializing in Microsoft 365, Power Platform, and intelligent automation with AI/LLMs, our mission is to create seamless, secure, and scalable digital ecosystems for businesses around the world. 🧠 Job Summary We are hiring an experienced Microsoft Dynamics 365 Expert to lead and support CRM and ERP implementations, optimizations, and integrations. This role involves architecting robust solutions, aligning business processes with platform capabilities, and ensuring end-to-end system efficiency across Dynamics modules. The ideal candidate has over 10 years of hands-on experience with Dynamics 365 , including Power Platform integration , custom workflows , and solution architecture . 🔧 Key Responsibilities Architect, design, and configure Dynamics 365 modules (Sales, Customer Service, Finance, Supply Chain, etc.). Integrate Dynamics with Power Platform apps, Power Automate flows, and external systems via APIs. Customize forms, views, dashboards, and workflows to align with business processes. Migrate data from legacy systems using Dataflows, KingswaySoft, or other ETL tools. Optimize performance and maintain high system availability. Lead requirement-gathering sessions and translate business needs into technical deliverables. Collaborate with internal teams and stakeholders to ensure project alignment and timely delivery. Document technical solutions, customizations, and SOPs for future reference. ✅ Required Skills and Qualifications 10+ years of proven experience with Microsoft Dynamics 365 CRM and/or ERP. Expertise in Dynamics 365 customization, solution architecture, and Power Platform. Proficiency with JavaScript, Power FX, Azure Functions, and Dataverse. Strong understanding of business processes in Sales, Marketing, Finance, or Operations. Experience with data integration (API/Webhooks/Connectors) and data modeling. Ability to work independently and manage multiple priorities in a remote environment. 🌟 Preferred Qualifications Microsoft Certified: Dynamics 365 Solution Architect or Functional Consultant. Prior experience working in regulated industries like healthcare or finance. Familiarity with Azure Logic Apps, Azure DevOps, and CI/CD pipelines. Experience training teams or conducting end-user enablement sessions. 💼 What is Microsoft Dynamics 365? Microsoft Dynamics 365 is a suite of enterprise-grade applications combining CRM and ERP functionality to streamline sales, operations, finance, and customer engagement. It integrates natively with Microsoft 365, Azure, and Power Platform to deliver scalable, intelligent business solutions. 📬 How to Apply Drop us a line with your resume and a short note describing your Dynamics 365 experience. Bonus if you can share links to case studies, portfolios, or certification proof. 💌 Email: careers@empathytechnologies.com 🌐 Website: www.empathytechnologies.com Empathy Technologies – Because great tech only works when it works flawlessly.

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0 years

0 Lacs

South Delhi, Delhi, India

Remote

Role Overview: We are looking for a highly skilled Generative AI Developer to join our AI innovation team. You’ll be responsible for designing, building, and fine-tuning generative AI systems using large language models (LLMs) and voice technologies. Your work will directly power autonomous AI agents across domains like telecalling, customer service, HR, and operations. This role demands deep expertise in NLP, LLMs, voice synthesis , and prompt engineering , along with a strong product mindset for building scalable automation systems. Key Responsibilities: Develop and fine-tune LLM-based agents using platforms like OpenAI, Anthropic, or open-source models (LLaMA, Mistral, etc.) Build voice-first agents using speech synthesis (TTS) and voice recognition (ASR) APIs to simulate human-like conversations. Design and test prompt stacks , custom memory tools, and persona systems to guide model behavior. Integrate models with automation tools, CRMs, messaging platforms (e.g., WhatsApp, Meta APIs), and business workflows. Continuously optimize latency, accuracy, token efficiency, and memory capabilities of deployed agents. Work with product and design teams to shape user-centric AI behavior. Explore and prototype new use cases for generative AI in sales, HR, customer support, and backend ops. Must-Have Skills: Proven experience with LLM APIs (OpenAI, Claude, Cohere, etc.) and/or open-source frameworks (LangChain, LlamaIndex, Haystack). Strong Python development skills and comfort with vector databases (Pinecone, FAISS, Weaviate). Experience with TTS (e.g., ElevenLabs, Google TTS) and ASR (e.g., Whisper, Deepgram). Expertise in prompt engineering and conversational agent design. Understanding of RAG (Retrieval-Augmented Generation) pipelines. Ability to work with RESTful APIs, webhooks, and no-code tools like Make or Zapier (optional but useful). Nice-to-Have Skills: Experience with real-time audio processing and custom voice training (fine-tuning voices). Exposure to tools like Hume, Play.ht, Voicery , or AI character tools . Familiarity with user data privacy and compliance (e.g., PDP Bill, GDPR). Hands-on experience building agents for industries like real estate, HR, or customer support . Who You Are: You think in systems and build like a hacker. You’re fascinated by conversational AI and believe in the power of automation. You love to experiment, ship fast, and iterate with data. Perks & Benefits: Work with cutting-edge LLMs and tools. Flexible remote setup. Rapid growth opportunities in a fast-scaling AI startup. Access to premium tools, API credits, and AI resources

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2.0 years

0 Lacs

Delhi, India

On-site

🚨 WE'RE HIRING | URGENT REQUIREMENT 🚨 🎯 Position: Shopify Developer 📍 Location: Delhi NCR (On-site) 🕒 Experience: 1–2 Years 📢 Immediate Joiners Only 💼 About Us At Brand Visage Communications (www.brandvisage.com), we don't just build brands — we bring them to life in the digital space. As a fast-growing digital marketing agency, we're on the lookout for a Shopify Rockstar who knows how to turn pixels into perfection and codes into conversions. 🚀 What You'll Do Build and customize Shopify websites from scratch. Modify themes, create custom templates, and integrate 3rd-party apps. Work with PHP to manage backend logic, webhooks, and API integrations. Collaborate with UI/UX designers, content teams, and clients. Optimize stores for speed, SEO, and responsiveness. 🎯 What We’re Looking For ✅ 1–2 years hands-on experience in Shopify development ✅ Proficiency in Liquid, HTML5, CSS3, JavaScript ✅ Working knowledge of PHP is a must ✅ Quick learner with a passion for eCommerce ✅ Can join IMMEDIATELY – we’re moving FAST! 💰 What’s In It For You ✨ Work with exciting brands ✨ Creative freedom + collaborative team culture ✨ Competitive salary ✨ Growth + learning opportunities 📩 Apply Now 📧 Email: hrexecutive.brandvisage@gmail.com 📱 Call/WhatsApp: +91 88825 82307 🌐 Visit: www.brandvisage.com ⚡️ Think you're the one? Let’s create digital magic together! #UrgentHiring #ShopifyDeveloper #PHPDeveloper #ImmediateJoiner #DelhiJobs #BrandVisage #Careers

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6.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Job Description Who we’re looking for Zendesk’s Employee Experience Applications team shapes how 6,000+ colleagues connect, build, and ship great products. We need an outgoing, innovative business systems analyst who can turn Atlassian products into a seamless workplace platform—owning strategy, integrations, and adoption while delighting users every step of the way. What you’ll be doing Own the Atlassian product roadmap, maintaining product backlog, and prioritize work to deliver value to Zendesk employees Partner with stakeholders to uncover pain points, map processes, and translate them into innovative solutions Lead discovery workshops, rapid prototypes, and proof‑of‑concepts that unlock new ways of working Integrate Jira and Confluence with Slack, GitHub, and other SaaS tools, using APIs, marketplace apps and automations to automate end‑to‑end flows Curate and govern plug‑ins, ensuring performance, security, and measurable ROI Design dashboards and OKRs that surface insights, track adoption, and tell clear stories with data Champion change management—craft communication plans, deliver live training, and publish self‑service content that drives enthusiastic uptake Define and audit permission models balancing collaboration, privacy, and compliance requirements Upskill the Global Service Desk team to scale end‑user support Optimize performance by removing unused objects in Jira (Workflows, custom fields, etc) Support content management best practices in Confluence—audit spaces, coach owners, and archive stale content Build business cases for new technology that will scale how Zendesk delivers to customers What you bring to the role 6+ years administering Jira and Confluence and AI‑driven automation features, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users Proven record leading cross‑functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js) Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery Polished communication and facilitation skills—comfortable presenting to executives, guiding power users, and supporting frontline teams Passion for experimentation, continuous improvement, and simplifying complex processes Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams About Us Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

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5.0 - 10.0 years

10 - 20 Lacs

Chennai

Work from Office

About Nexinfo: NexInfo is a premier consulting firm founded in 1999. We have been in business for 25+ years and work with clients of all sizes to achieve Operational Excellence’ using a blend of knowledge in both Business Processes and Software Consulting. We offer implementation and managed services for businesses across many industries including Manufacturing, Pharmaceuticals, Biotech, Medical Devices, Industrial Automation, Automobile Industry, and many more. We have a global footprint across North America, Europe, and Asia with most clients distributed across North America with a team size of 300+ employees and our headquarters in California, USA. Role Summary: We are looking for a Senior Python Developer with strong communication skills and proven experience working on business application integrations . The ideal candidate will be responsible for developing, testing, and maintaining integration solutions between enterprise systems, such as CRMs, ERPs, or third-party SaaS platforms, using Python.\ Key Responsibilities: Design, develop, and implement system integrations using Python. Work on end-to-end integration flows between business applications (e.g., Zoho, Zenoti,etc.). Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Develop and maintain REST/SOAP API integrations. Handle data extraction, transformation, and loading (ETL). Troubleshoot and resolve integration issues promptly. Document integration architecture, logic, and workflows. Communicate effectively with technical and non-technical stakeholders. Key Requirements: 5+ years of experience as a Python Developer with a focus on integration projects. Strong understanding of API development and integration frameworks. Hands-on experience working with business applications such as CRMs, ERPs, or other SaaS platforms. Solid knowledge of RESTful services, webhooks, and JSON/XML data formats. Familiarity with integration tools and platforms is a plus (e.g., MuleSoft, Zapier, Apache Camel). Excellent problem-solving and communication skills.

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0 years

0 Lacs

India

Remote

About the Opportunity: We are seeking a project-based partner with hands-on experience in n8n workflow automation . This is ideal for freshers in India who’ve already built real-world workflows using n8n and want to collaborate on exciting automation projects. You will work closely with our team to deliver smart, efficient, and scalable automation solutions for internal and client use cases. Key Responsibilities: Design, build, and deploy automation workflows using n8n (self-hosted or cloud) Integrate third-party tools, APIs, and databases into workflows Collaborate with our core team to understand project goals and translate them into technical flows Optimize existing workflows for performance and clarity Troubleshoot errors, test flows, and maintain documentation for each project Who We’re Looking For: Based in India Fresher or early-career with solid experience working on n8n projects Comfortable with APIs, webhooks, and custom logic in n8n Able to build and manage multi-step workflows Can write or modify basic JavaScript functions inside n8n nodes Good problem-solving skills and a willingness to learn Strong communication and availability to coordinate on a per-project basis Nice to Have: Exposure to tools like Zapier, Make (Integromat), or Pabbly Understanding of database queries (MySQL, MongoDB, etc.) Experience deploying n8n on Docker, VPS, or cloud platforms What You Get: Partner with us on live client/internal projects Work remotely with flexible timings Learn directly by working on real use cases Earn on a per-project basis (compensation discussed per assignment) Letter of experience or collaboration proof, if needed To Apply: Send us the following: Your resume on kangkana@rgane.com A short write-up or portfolio of n8n workflows you’ve built

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5.0 years

0 Lacs

India

Remote

About BeGig BeGig is the leading tech freelancing marketplace, connecting top-tier freelance talent with early-stage, non-tech founders to bring bold ideas to life. As part of our platform, you'll gain access to a steady stream of high-impact projects tailored to your skills. Your Opportunity Join BeGig’s curated freelance network as a No-Code / Low-Code Developer and help fast-growing startups build scalable digital solutions—without writing traditional code. You'll use modern tools to rapidly prototype, launch, and iterate on business applications, automations, and workflows. Work remotely, set your own hours, and choose projects that align with your strengths and interests. Role Overview As a No-Code / Low-Code Developer, you will: Design & Build Solutions : Use tools like Bubble , Webflow , Airtable , or FlutterFlow to create responsive web and mobile apps. Automate Workflows : Integrate tools and data using platforms like Zapier , Make (Integromat) , or n8n . Collaborate Cross-Functionally : Partner with designers, product owners, and clients to deliver fast, functional, user-focused solutions. What You’ll Do 🧩 Application Development Build and maintain web and mobile applications using no-code / low-code platforms. Create scalable, reusable components and user flows. Implement responsive design and basic UI/UX best practices. 🔁 Workflow Automation & Integration Automate business processes and data flows across tools. Integrate APIs, webhooks, and third-party services into custom workflows. Improve internal productivity tools and dashboards. 🤝 Client & Team Collaboration Translate business needs into functional prototypes and apps. Communicate timelines and constraints with clarity. Provide documentation and support for handoff and maintenance. Skills & Requirements Experience : 2–5 years building with no-code/low-code platforms. Platforms : Proficiency in tools like Bubble , Webflow , Airtable , Zapier , Make , or FlutterFlow . Integrations : Knowledge of REST APIs, Webhooks, and automation tools (Zapier, n8n, etc.). Bonus : Experience with Figma , Notion , or light scripting (JavaScript/Python) is a plus. What Makes You a Fit A problem-solver who enjoys turning ideas into real, working products—fast. Comfortable working independently and delivering in short timeframes. Strong communicator who thrives in collaborative teams. Passionate about innovation, rapid prototyping, and user-focused design. Why Join BeGig? 🚀 Immediate Impact – Work on MVPs and core tools for fast-moving startups. 🌍 Remote & Flexible – Work from anywhere, on your schedule. 🔁 Ongoing Projects – Get matched with projects that fit your tools and interests. 💡 Future-Ready Work – Build with cutting-edge platforms shaping how tech gets made. Ready to build the future without writing a line of code? Apply now to join BeGig as a freelance No-Code / Low-Code Developer and help create digital products that move fast and scale smart.

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2.0 years

0 Lacs

Dehradun, Uttarakhand, India

Remote

We're Hiring: Senior Backend Developer Type: Full-Time | Remote / On-Site Salary: ₹30,000 – ₹40,000/month (Based on experience) We’re looking for a seasoned Backend Developer who’s not just good—but exceptional. Someone who understands the full lifecycle of backend development: from building scalable APIs to deploying production-ready apps on AWS. If you thrive in ownership, love clean code, and know how to scale applications confidently—this role is for you. What You’ll Do: Design, develop, and maintain high-performance RESTful APIs and backend services. Architect and implement secure, scalable backend systems. Deploy and manage applications on AWS (EC2, S3, RDS, Lambda, etc.). Set up and maintain CI/CD pipelines, server environments, and automated deployments. Optimize APIs and databases for performance and reliability. Handle third-party integrations, webhooks, cron jobs, and real-time data sync. Write clean, documented, and testable code. Work collaboratively with the frontend, DevOps, and product teams. What We’re Looking For: 2+ years of solid backend development experience. Proficiency in Node.js/Express, Python/Django, or similar backend frameworks. Strong AWS experience – EC2, S3, RDS, Route 53, IAM, CloudWatch, etc. Hands-on experience with database design (MySQL, PostgreSQL, MongoDB). Strong understanding of authentication, authorization, and API security. Comfortable with Docker, Git, and deployment pipelines. Experience with PM2, NGINX, and production monitoring tools. Bonus: Experience with Redis, WebSockets, or microservices. Perks & Benefits: Remote or hybrid flexibility (your choice) Flat team structure with ownership of your work Challenging projects that push your skillset Opportunity to grow fast with a passionate team If you're driven by innovation and excited about building real-world tech products, we’d love to hear from you! Apply now through the form: https://forms.gle/23xQ4hJxKFC2gwRx9 or send us your resume at hr@nexzem.com Let’s build something great together! #HiringNow #SeniorBackendDeveloper #BackendDeveloper #SoftwareJobs #NodeJS #PythonDeveloper #DjangoDeveloper #ExpressJS #AWSJobs #RemoteJobsIndia #TechJobs #DeveloperJobs #JobOpening #BackendJobs #APIDevelopment #FullStackJobs #DevOps #Docker #CloudComputing #NowHiring

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1.0 years

0 Lacs

Dadri, Uttar Pradesh, India

Remote

Location: Remote/Hybrid – India Experience: 1+ years About the Role: We are seeking a skilled Backend Engineer – STP to join our core email security product team at Protecte Technologies Pvt Ltd. You will build and optimize the backend email signal processing pipeline, integrate with Microsoft Graph API, and ensure robust handling of real-time email threat signals. This role is pivotal to building the intelligence layer of our detection engine. Key Responsibilities: · Develop and maintain the backend pipeline for email signal extraction and processing · Work with Temporal for workflow orchestration and reliability · Integrate with third-party APIs like Microsoft Graph API · Collaborate with ML and frontend teams for seamless data flow and actions · Write secure and scalable Python code using modular design · Ensure database integrity using MySQL, and manage API traffic via Kong Gateway Required Skillset: · Proficient in Python (Flask/FastAPI preferred) · Strong SQL and schema design knowledge with MySQL · Familiar with REST APIs, webhooks, and secure data handling · Hands-on experience with Temporal workflows or similar orchestration frameworks is preferred · Good understanding of Kong API Gateway setup and configuration is preferred  Qualities We Value: · Curious, quick learner and loves clean backend architecture · Strong analytical thinking and debugging skills · Clear communicator and dependable team player

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0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

About the Job: To build, automate, and scale internal tools using Google Sheets, Google Apps Script, and AppSheet, enabling efficient workflows, data accuracy, and process transparency across teams. The role focuses on automating repetitive tasks, reducing manual work, and empowering non-technical teams with user-friendly digital solutions. Technical Skills: Expert-level Google Sheets (formulas, dashboards, controls, data modeling). Strong command over Google Apps Script (JavaScript-based) for scripting and automation. Proficient in AppSheet (UX design, workflows, expressions, access rules). Comfortable with APIs, webhooks, JSON, and REST-based integrations (optional but a plus). Understanding of databases, relational data structures, and form-driven data collection. Soft Skills: Strong analytical and problem-solving abilities. Ability to translate user requirements into digital tools. Strong communication and documentation skills. Project ownership mindset with attention to detail and consistency. Automation Strategies and execution: Analyze, map, and optimize business processes across departments. Identify automation opportunities and design solutions using Google Apps Script (Sheets, Forms, Docs, Gmail, Drive, Calendar, etc.). Develop and maintain custom tools, dashboards, and workflows within Google Workspace. Implement KPIs and monitoring mechanisms to track process performance. Collaborate with stakeholders to gather requirements and deliver effective, user-friendly automation tools. Google Sheets Automation & Advanced Use: Develop dynamic and responsive Google Sheets dashboards with advanced formulas, conditional formatting, data validation, and dependent drop-downs, Interactive controls like checkboxes, slicers, and filters etc. Automate data flows and reports using Google Apps Script (e.g., auto-email triggers, scheduled reports, data consolidation). Set up collaborative and access-controlled sheets for cross-functional teams (sales, procurement, production, HR, store, etc.). AppSheet Development: Build custom apps using AppSheet for functions like Inventory and asset tracking, Leave & attendance tracking, Purchase request and approval workflows, Task delegation and status dashboards etc. Integrate AppSheet apps with Google Sheets and real-time back-end databases. Configure role-based access, UX personalization, and user forms with smart logic. Process Automation & Systems Integration: Identify manual tasks within company and suggest automation solutions using Google Workspace tools. Automate multi-step workflows involving Sheets, Forms, Docs, Gmail, Calendar, Drive, and external tools via Apps Script or webhook/API. Integrate with third-party services (e.g., WhatsApp API, CRMs, Slack, Tally, ERP systems) if required. Documentation, Maintenance, and Support: Maintain proper documentation of workflows, scripts, app structures, and change logs. Monitor the performance and stability of existing automations and tools. Train users and create user manuals or SOPs for adoption and handover. Data Management & Governance Design and maintain robust data structures for internal tools and apps. Implement data governance policies including access control, versioning, and retention. Define standardized file/folder path nomenclature for seamless data retrieval. Ensure data consistency, accuracy, and validation across platforms and tools. Set up and maintain structured data formats for NAS storage, ensuring alignment with team workflows. Coordinate with IT and operations to ensure regular backups and secure access to NAS directories.

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0 years

0 Lacs

India

Remote

Internship: Sales Automation Specialist Company: Hubcredo Location: Remote (India) Duration: 3 Months Stipend: ₹15,000 – ₹20,000/month Start Dates: Immediate Note: This is not a coding job, so please do not apply if you are looking for a job in software development. About Hubcredo Hubcredo is a B2B lead generation and sales acceleration agency that powers GTM growth for global startups. We use AI-driven systems, smart data workflows, and multi-channel outreach to help companies scale faster. Our stack includes tools like Clay, Apollo, Instantly, LinkedIn automations, and no-code/low-code solutions like n8n and Zapier. What You'll Do As a Sales Automation Intern, you'll help build the technical foundation for modern GTM operations using AI, automation, and systems thinking. Key Responsibilities: Set up and manage CRM systems such as HubSpot, Pipedrive, or Zoho Automate sales and marketing workflows using n8n, Zapier, and Make Integrate tools like Apollo, Clay, Instantly, and LinkedIn via APIs and webhooks Build smart data pipelines for lead enrichment and scoring using AI tools Clean and transform data using Clay, Google Sheets, or Python scripts Create dashboards and reports to track revenue, conversion, and outreach metrics Document RevOps processes and suggest technical improvements Skills and Requirements Familiarity with AI or no-code automation tools like n8n, Zapier, or Make Experience with CRM tools such as HubSpot, Pipedrive, or Zoho Understanding of sales and marketing data and GTM workflows Bonus: Knowledge of APIs, webhooks, or basic scripting (Python or JavaScript) Comfort with tools like Google Sheets, Notion, or Airtable Problem-solving mindset with strong attention to detail You’ll Thrive If You Enjoy building automation workflows and solving operational bottlenecks Have explored tools like n8n, Clay, ChatGPT, or custom data bots Are curious about the intersection of RevOps, AI, and revenue growth Want to work in a fast-paced, results-oriented remote team Who Can Apply Final-year students or recent graduates in BBA, MBA, or related fields Able to commit full-time for 3 months Excited to build real-world systems that drive business impact

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4.0 years

0 Lacs

India

On-site

We’re seeking a skilled HubSpot Technical Consultant to lead the development and customization of websites, CRM solutions, and integrations using HubSpot CMS and CRM tools. This role requires both technical expertise and strategic thinking to deliver seamless digital experiences. Key Responsibilities Develop, customize, and maintain websites, landing pages, and modules using HubSpot CMS Convert Figma designs into responsive HTML/CMS templates aligned with HubSpot’s framework. Customize HubSpot themes and templates based on client or business needs. Implement and manage CRM strategy , including workflows, pipelines, custom objects, and automation. Integrate HubSpot with third-party tools using APIs and webhooks . Optimize websites for speed, SEO, accessibility , and performance. Troubleshoot and resolve technical issues for continuous improvement. Lead or collaborate with cross-functional teams for seamless delivery and customer satisfaction. Conduct CRM audits , recommend custom solutions, and manage data effectively. Requirements 4+ years of experience in HubSpot CRM and CMS development, including third-party integrations. Proficiency in HTML, CSS, JavaScript for custom development. Experience with HubSpot APIs , webhooks, and integrating external systems. Strong knowledge of custom objects, workflows, automation, and reporting . Hands-on experience converting Figma designs into functional pages. Familiarity with ReactJS is a plus. Solid understanding of marketing automation , email templates, and analytics. HubSpot certifications and CMS Hub knowledge are a strong advantage. Excellent communication, problem-solving, and multitasking skills. Nice to Have Experience with SEO best practices and web performance optimization Familiarity with web accessibility standards HubSpot certifications

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2.0 years

0 Lacs

India

Remote

Position: Freelance Full Stack Developer Location: Remote (Work from Anywhere) Type: Full-Time | Contract-Based | Flexible Experience: 2+ Years Industry: Artificial Intelligence | SaaS | Startup Tech About HYI.AI HYI.AI is a forward-thinking Virtual Assistance and GenAI platform designed for startups, entrepreneurs, and tech pioneers. We specialize in delivering virtual talent, advanced GenAI solutions, and custom AI/ML deployments to help founders scale faster and smarter. We’re on a mission to empower the next generation of global startups—and we’re looking for skilled Full Stack Developers to join our remote team. Your Role As a Full Stack Developer at HYI.AI, you’ll: Design, develop, and maintain scalable web applications across the entire tech stack. Collaborate with designers, AI engineers, and product teams to deliver smart, user-centric features. Work on both front-end and back-end systems to build high-performance applications. Integrate third-party APIs, cloud services, and LLMs (e.g., OpenAI, Gemini). Optimize systems for performance, scalability, and security. Contribute to Agile development cycles, code reviews, and CI/CD workflows. Take end-to-end ownership of features—from concept to launch and maintenance. Our Tech Stack You don’t need to know everything—but experience with any of the following is a plus: Frontend: React.js, Next.js, Tailwind CSS, TypeScript Backend: Node.js, Express.js, Python (Flask/FastAPI), Django Databases: PostgreSQL, MongoDB, Redis Infrastructure: AWS, Docker, GitHub Actions, Vercel AI Integration: OpenAI APIs, LangChain, Pinecone, Supabase Other Tools: Firebase, Webhooks, REST/GraphQL APIs What We’re Looking For 2+ years of experience in full-stack development. Proficiency with modern front-end frameworks and RESTful API development. Experience with cloud services (AWS, GCP, etc.). Interest or experience in building with LLMs or GenAI tools is a strong plus. Strong problem-solving abilities and a proactive, self-driven attitude. Excellent communication and collaboration skills in a remote setup. Nice to Have Experience building AI-powered chatbots or working with prompt engineering. Background in early-stage startups or fully remote teams. Familiarity with CI/CD, serverless architectures, or multi-tenant SaaS platforms. What You’ll Get Fully remote and flexible working environment The chance to work on cutting-edge GenAI and AI/ML projects Mentorship from seasoned AI engineers and startup leaders Competitive compensation aligned with your skills and experience Global exposure through collaboration with visionary founders and clients

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0.0 - 3.0 years

0 Lacs

Pune, Maharashtra

Remote

Job Description Who we’re looking for Zendesk’s Employee Experience Applications team shapes how 6,000+ colleagues connect, build, and ship great products. We need an outgoing, innovative business systems analyst who can turn Atlassian products into a seamless workplace platform—owning strategy, integrations, and adoption while delighting users every step of the way.  What you’ll be doing Own the Atlassian product roadmap, maintaining product backlog, and prioritize work to deliver value to Zendesk employees Partner with stakeholders to uncover pain points, map processes, and translate them into innovative solutions Lead discovery workshops, rapid prototypes, and proof‑of‑concepts that unlock new ways of working Integrate Jira and Confluence with Slack, GitHub, and other SaaS tools, using APIs, marketplace apps and automations to automate end‑to‑end flows Curate and govern plug‑ins, ensuring performance, security, and measurable ROI Design dashboards and OKRs that surface insights, track adoption, and tell clear stories with data Champion change management—craft communication plans, deliver live training, and publish self‑service content that drives enthusiastic uptake Define and audit permission models balancing collaboration, privacy, and compliance requirements Upskill the Global Service Desk team to scale end‑user support Optimize performance by removing unused objects in Jira (Workflows, custom fields, etc) Support content management best practices in Confluence—audit spaces, coach owners, and archive stale content Build business cases for new technology that will scale how Zendesk delivers to customers  What you bring to the role 6+ years administering Jira and Confluence and AI‑driven automation features, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users Proven record leading cross‑functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js) Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery Polished communication and facilitation skills—comfortable presenting to executives, guiding power users, and supporting frontline teams Passion for experimentation, continuous improvement, and simplifying complex processes Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams  About Us Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.  Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Are you a talented backend development intern looking to gain hands-on experience with cutting-edge technologies? Join us at Zi Cloud, a dynamic and innovative tech company, where you'll have the opportunity to work with a passionate team of professionals. Selected Intern's Day-to-day Responsibilities Include Design and implement multi-step backend workflows using Appliflows (n8n, Zapier, Make.com, etc.) Integrate third-party APIs and SaaS platforms, managing authentication, webhooks, and error handling Build and extend triggers, actions, and custom workflow logic using JavaScript or Node.js Write clean, testable code and document automation logic clearly Handle data formatting, state transitions, and retry mechanisms in automated flows Collaborate with product and tech teams to identify automation opportunities Evaluate new tools and recommend improvements to Appliflows' offerings If you're passionate about backend development and eager to learn and grow in a fast-paced environment, apply now to join our team at Zi Cloud! About Company: Zi Cloud works at the intersection of art, science, and tech to help create wonderful experiences our customers demand, with the help of cutting-edge sales, marketing, HR, and finance platforms. Our role is to help people do their most inspired work alongside the companions they love working with.

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5.0 - 10.0 years

15 - 30 Lacs

Hyderabad, Pune

Work from Office

Job Description We are looking for an experienced Workato Developer with hands-on experience in the Workato platform . Experience with Mulesoft is a plus and knowledge of Mulesoft-Workato transformations is an added advantage. The ideal candidate will have a strong background in building integrations, automating workflows, and leveraging Workatos capabilities to streamline business processes. A Workato certification is required to ensure proficiency in the platform. Key Responsibilities: Design, develop, and implement integration solutions using Workato. Collaborate with cross-functional teams to understand integration requirements and deliver high-quality, efficient solutions. Leverage Workato to build, maintain, and monitor automated workflows between cloud applications and on-premise systems. Work on Mulesoft to Workato transformations (if applicable) to ensure seamless data flow and integration. Troubleshoot and resolve integration issues in the Workato platform . Perform testing and debugging to ensure the reliability of the integration solutions . Keep up-to-date with the latest features and updates within the Workato platform. Document integration processes and workflows clearly and maintain best practices. Collaborate with stakeholders to identify opportunities for process improvement through automation. Key Skills: Minimum of 5 years of experience in integration development. Strong, hands-on experience with Workato integration platform. Mulesoft experience is a plus. Familiarity with Mulesoft to Workato transformations is an added advantage. Experience in designing and developing integrations with cloud-based platforms. Proficiency in integration patterns, including RESTful APIs, SOAP, and Webhooks. Workato certification is required. Good understanding of data mapping, transformation, and orchestration. Experience with SQL and database integration is a plus. Ability to debug, troubleshoot, and optimize integrations in a dynamic environment. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). Workato certification (mandatory) . Mulesoft certification is an added advantage.

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3.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

About the Client Our client is a tech-enabled outsourcing platform that seamlessly integrates AI with human expertise to deliver exceptional customer experiences. Their service offerings—ranging from telecalling to sales and support—combine automation with skilled professionals to enhance efficiency, reduce operational costs, and drive scalable growth across industries. About the Role We are seeking a dynamic AI Deployment Specialist for a customer-facing, project management + technical role. You will serve as the key link between clients, technology, and internal teams, leading the end-to-end deployment of AI voice and chat agents . From gathering requirements to integration, testing, go-live, and continuous improvement—you will own the success of each deployment. Key Responsibilities Conduct deep-dive sessions with clients to understand their goals, data flows, compliance needs, and success metrics. Translate business requirements into a structured AI agent blueprint including conversation flows, prompts, fallback logic, and reporting mechanisms. Collaborate with Product, Engineering, and Operations teams to configure, test, and launch AI agents within defined timelines and budgets. Integrate AI solutions with CRMs, telephony systems, and external data sources via APIs and webhooks; validate all end-to-end interactions. Lead User Acceptance Testing (UAT), gather feedback, and ensure smooth go-live. Monitor key performance indicators such as containment rate, CSAT, and resolution times; iterate to improve agent performance. Identify new use cases, recommend channels, and build business cases to support upselling and cross-selling efforts in collaboration with Sales. Surface product gaps and contribute to the product roadmap with data-backed insights. Coordinate with the operations team and other stakeholders to ensure smooth delivery and timely resolution of any issues. Support growth initiatives by identifying opportunities for account expansion and soliciting client referrals. Guide the prompt writing and content team in designing, launching, and optimizing AI agents. Collaborate with Finance for billing-related activities. Host regular business reviews (weekly, monthly, and quarterly) to proactively address client needs and provide effective solutions. Required Skills & Qualifications 3+ years of experience in deploying conversational AI solutions (voice or chat) in a client-facing capacity. Demonstrated experience integrating AI agents with CRMs or ticketing platforms like Zendesk, Freshdesk, or custom systems. Familiarity with web technologies and APIs; able to collaborate closely with engineering teams. Strong project management skills including scoping, timeline management, stakeholder communication, and risk mitigation. Excellent verbal and written communication skills—capable of translating complex technical concepts into clear business value. A continuous improvement mindset—viewing go-live as just the beginning of the optimization journey.

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3.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

About Our Client: Our client is a tech-enabled outsourcing platform that integrates AI with human expertise to deliver exceptional customer experiences. Their services—ranging from telecalling to sales and support—leverage automation and trained professionals to drive efficiency, reduce costs, and scale business growth across industries. Job Description: AI Deployment Specialist Location: Noida Experience: 3+ Years Qualification: Bachelors in Engineering or relevant field About the role: This is a customer-facing, project management + technical role focused on deploying AI voice/chat agents for clients. You’ll act as a bridge between customers, tech, and internal teams—making sure the AI agent is designed, integrated, tested, launched, and improved continuously. Responsibilities: Conduct deep-dive sessions to capture goals, data flows, compliance rules, and success metrics. Translate requirements into a clear agent blueprint for building AI agent—conversation flows, prompts, fallback logic, and reporting. Coordinate Product, Engineering, and Ops to configure, test, and launch the AI agent within agreed timelines and budgets. Connect the agent with CRMs, telephony, and data sources via APIs and webhooks; validate end-to-end hand-offs. Guide customers through UAT, collect feedback, and secure go-live approval. Track containment rate, CSAT, and other KPIs; fine-tune prompts and flows to boost performance. Identify new use cases and channels, build business cases, and partner with Sales to grow account revenue. Surface product gaps and influence the roadmap with data-backed insights. Support and coordinate with the operations team and other stakeholders to ensure seamless delivery to customers. Raise open issues with cross-functional teams and drive resolution in a timely manner. “Growth” getter & upseller: Find opportunities to upsell/cross-sell/upgrade in existing customer base to expand the MRR or recurring revenue. Solicit references from existing customers. Own the customer journey from kickoff to steady state, helping prompt writers design, launch and iterate on their AI agents. Coordinate with finance teams for billing initiatives. Run regular check-in meetings through weekly, monthly, and quarterly business reviews to proactively address customer needs, and concerns, and provide quick and effective solutions. Requirements: 3+ years in customer-facing implementation of conversational AI (voice or chat). Proven experience integrating AI solutions with CRMs or ticketing platforms (e.g., Zendesk, Freshdesk, custom stacks). Comfort with basic web tech and APIs, enough to collaborate effectively with engineers. Strong project-management discipline: scoping, timelines, risk mitigation, stakeholder updates. Executive-level communication skills; able to translate technical details into business impact. Mindset of continuous improvement—you treat go-live as Day 1, not done.

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4.0 years

0 Lacs

India

Remote

About the Role: We are hiring a Senior Backend Developer who is not only strong in backend programming but also has experience managing servers and integrating Razorpay for secure and seamless payment processing. You will lead the development and maintenance of backend systems powering our applications, handle deployments, and ensure high performance, security, and scalability. Key Responsibilities: Develop and maintain robust backend systems, REST APIs, and database structures. Integrate Razorpay Payment Gateway (Orders, Webhooks, Refunds, Subscriptions, etc.). Deploy and manage backend services on cloud servers (e.g., AWS, DigitalOcean, GCP). Monitor server health, optimize performance, and handle basic Linux, AWS, Hostinger, Contabo server administration . Implement data security protocols and manage access control. Collaborate with frontend, mobile, and product teams. Conduct code reviews, write clean, testable code, and mentor junior developers. Handle error tracking, logging, and reporting with tools like Sentry, Loggly, etc. Required Skills & Experience: 4+ years of backend development experience. Strong in Node.js / PHP / React/ Python / Java (based on your stack). Experience with Razorpay Payment Gateway – including handling payment links, webhooks, and refunds. Hands-on knowledge of Linux-based server environments (Apache, Nginx). Experience with cloud hosting platforms like AWS, DigitalOcean, or Firebase Hosting. Database experience: MySQL, MongoDB, PostgreSQL . Familiar with Git , API documentation tools (Swagger/Postman). Understanding of OAuth/JWT , API security , SSL , and firewalls . Bonus Skills (Nice to Have): Experience with Docker , CI/CD , and automated deployments. Monitoring tools: Uptime Robot, Grafana, Prometheus. Familiarity with Razorpay Subscriptions or UPI-based payments . Knowledge of microservices and scalable architecture. Qualifications: Bachelor’s or Master’s degree in Computer Science/Engineering or equivalent experience. Strong portfolio, GitHub, or past Razorpay implementation samples preferred. Perks & Benefits: Competitive salary with performance incentives. Flexible hours & remote options. Exposure to real-world projects with real transactions. Fast-paced, collaborative work culture. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per year Location Type: In-person Schedule: Day shift Work Location: In person Speak with the employer +91 9330987985 Expected Start Date: 04/07/2025

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