483 Webex Jobs - Page 8

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe. Description We are looking for a skilled IT Field Support Specialist to provide exceptional on-site support in fast-paced tech offices. This role supports a globally recognized leader in SaaS enterprising, and we need a stellar representative to provide above and beyond service to our client. How You Will Make An Impact Provide White-Glove concierge level customer experience supporting internal employees face-to-face, via chat and over the phone. Schedule and communicate travel to regional offices to provide in-person support on a regular basis. Provide constant updates to your users to keep them in the loop with the status of their incidents, requests or problems. Educate users on basic functions and new technologies that will help streamline their workflow. Troubleshoots network connectivity issues including; digital authentication, remote access, secure Wi-Fi, and wired connectivity to the internal network. Supports users on applications and tools within the environment including; Office Suite, RSA, Okta, Collaboration tools (Zoom, WebEx, Jabber, etc), Mac and Windows OS. Provide walkup/desktop support during normal business hours, Monday - Friday from 8 am to 5 pm. Maintain local inventory to ensure replacement equipment is always on hand. Support IT Escalations impacting the site. Conference room support and maintenance. Coordinate closely with the Office Manager to determine when issues arise how best to resolve them and with which team/course of action. Support Local Wallboard maintenance. What You Will Need To Succeed Strong Windows 7/Windows 10 Enterprise Environment, Mac OS X El Capitan, Sierra, and Catalina. Excellent multi-tasking and time management skills with the ability to thrive in a fast-paced, high pressure environment. Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment and open to new concepts and/or processes. Ability to follow proper escalation paths. Inviting personality, friendly, and sociable. Ability to take notes and record all interactions and steps taken with the users. Ability to keep work area clean and organized. Working knowledge of Active Directory and basic AD administration. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Loan Servicing Operations supports existing Commercial Lending products and services (Syndicated & Bilateral Loans). These services include updating customer and loan information, responding to client and business partner enquiries, managing financial and non-financial transactions, generating bills and invoices, and providing customer support and general maintenance through the life of the loan. Job Description* Dedicated Servicing Team (Agented/Part-bought) supports Syndicated Loans servicing both 'As 'Agent' and in 'Part-bought' lender capacity, mainly for US region relationships. People Managers play a vital role in managing large teams of servicing/processing associates as mentors, problem-solvers, and performance boosters. Responsibilities* Manage teams, conflict situations and conduct performance discussions Mentor associates, enable talent, provide guidance, and encourage morale and performance improvements Respond to Escalation emails from internal partners & business contacts Partner with the teams and facilitate prioritization of work as per business need Ensure and drive strong process controls and governance around SLA and metric management Interact and build rapport with Business Partners & stakeholders Engage key stakeholders across levels and work through building agreement across solutions Approve high value transactions as per agreed 'Delegation of authority' Identify and suitably escalate risk issues or controls gaps, work towards risk mitigations through controls enhancements and create a risk proactive team culture, following the risk framework all through. Adopt an innovative approach to work and continuously identify and highlight process improvement opportunities Ability to analyze data and come up with strategies of effective capacity utilizations Understand and review global regulatory/compliance policies and identify controls Provide Subject Matter Expertise and Guidance to the team Coach and train seasoned SMEs to create adequate backups and strong supervisory pipeline including succession planning Assess & track training needs, create individual development plans and create career paths for team resources Requirements* Education* B Com, M Com, MBA (graduation in finance stream) Certifications - If Any Experience Range* 10-12 Years of relevant experience Foundational Skills* Business Process Excellence - Quality Assurance & Management, SOP Writing/Update Sharing, Process Map Creation Operational Risk - Inadequate or failed internal processes, people, and systems or from external events Reconciliation - Understanding on GLs, Past dues etc. Commercial & Business Banking Lending - Basic Overview, Credit Product Knowledge, Loans Life Cycle & Credit documents Loan Servicing (Bilateral and Syndication) - Overview, types of Facilities, roles of different parties, Advances, Payments, Pricing Change, Renewals/Rollovers, Conversions, Fees, LCs, and Loan Maintenance Issues, Risks and Control Enhancements - Identification, documentation, monitoring, escalation and timely resolution of issues, risks, and controls Stakeholder Management & Network/Relationship Building Negotiation Skills MS Office (Excel, Word, PowerPoint) Business Analysis (Translating business requirements into technical specs) Process Mapping Tools - MS Visio, Aris etc. Desired Skills* Overview & Navigation of Loan IQ Overview & Navigation of Clearpar Banking & Markets Knowledge - Closing & Settlements, Loan Trade Servicing & Assignments, Primary & Secondary Markets Global Payment Product/Ops knowledge - Wire Transfer, Direct Debit, ACH, Swift etc. Robotics - Reporting, Monitoring and Governance Functional knowledge of AI/ML tools Multi-Tasking Building Your Personal Brand Abstract Reasoning/Thinking Project Management - Agile, DMAIC, DFSS etc. Numerical Ability Collaborative Training & Communication Tools - Ex: Cisco WebEx, MS Team, Skype, Zoom etc. Overview & Navigation of WorkFusion Data Management & Dashboard Tools - Tableau, Alteryx, SharePoint etc. Project Management Tools - Jira, Confluence, JMP, Minitab etc. Work Timings* 18.30 hrs - 03.30 hrs (US Region) 19.30 hrs- 04.30 hrs (US Region) Job Location* Gurugram

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? This position is responsible for administrative support for up to three Vice Presidents within Technology. The role is also integral to enabling multiple highly dynamic teams within a high paced environment. The day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The optimal candidate needs to be extremely proactive in anticipating and adapting to the shifting needs of organization leaders. They also must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to fluidly navigate all levels within and across large organizations will also be critical to success. Day to day responsibilities include, but are not limited to: Organizing and proactively maintain calendars across time zones. General follow-ups to effectively meet deadlines and commitments Working closely with other administrative assistants on office operations and providing back-up support when needed Maintaining headcount reporting, organizational charts, and department distribution lists Organizing internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering Ensuring timely preparation and processing of expense reports Coordinating travel arrangements, including air, hotel, transfers, and visas when needed Assist with India based supported colleague engagement activities Other ad hoc administrative work, as needed Minimum Qualifications Previous experience as an Executive Assistant Excellent calendar management skills across time zones Ability to quickly adapt and be flexible in a dynamic workplace Ability to effectively deal with a broad range of contacts and personalities – internal and external High level of integrity required for handling sensitive and confidential information Exceptional organizational, administrative, and interpersonal skills Ability to prioritize multiple tasks with minimal guidance Strong written and verbal communication skills Extremely thorough with a high level of attention to detail and quality; timely follow up Proven team player with ability to collaborate across groups and influence others Experience in providing support remotely to a geographically disbursed team Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook Experience with Ariba, Concur, Dayforce and other AMEX systems preferred Positive, can-do attitude Commitment to ongoing learning and development Preferred skills - Advanced Excel, Reporting, Web Portal design, Financial Accounting We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Job Description: Job Title – PROJECT CO-ORDINATOR __________________________________ About JLL: We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Responsibilities:  Prepare project management reports and meeting minutes  Manage all project documentation including contracts, budgets and schedules  Maintain best practices templates on SharePoint site  Administrative duties to include but not limited to: copying, coordinating travel arrangements, expense report preparation, organizing lunches, WebEx meetings, etc.  Manage accounts receivables according to the guidelines and requirements set by the Facilities Manager, Operations Manager, or project team  Ensure that all accounts receivables are maintained at a level not to exceed planned working capital charge as set by corporate finance, the project team and/or the Regional Operations Manager  Assist local team in meeting targeting financial numbers as determined on a yearly basis by the Management Executive Committee  Proactively manage project-related issues on account or assignment  Demonstrate proficiency in the use and application of all project management  Prepare PowerPoint presentations, memos, responses to proposals and research  Actively collaborate with stakeholders and leverage platform support  Assist with client communication, conferences, and events  Maintain all files and documents related to project assignment  Any and all other duties and tasks assigned Requirements/Qualifications:  Bachelor’s degree from an accredited institution required  1-3 years of experience working in a similar role  Detail oriented and organized- must have ability to proactively plan for multiple projects at a time  Strong communication skills- both written and oral  Proficient with Microsoft programs such as PowerPoint, Word, Outlook, etc.  Must be a self-starter- able to start and complete projects independently  Proactive – does not wait for tasks to be asked but always prompts to identify what else can be done.  Customer Focus – dedicated to meeting the expectations and requirements of the external and internal customer, acts with customer in mind, establishes and maintains effective relationships with customers, and gains their trust and respect.  Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture  Interpersonal Savvy – relates well to all kinds of people, inside and outside the organization uses diplomacy and tact If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience - where every interaction becomes an opportunity, and every insight drives meaningful change. Introducing Calabrio - The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed. The Calabrio Pre-Sales Engineer Tier 2 (T2SE) is a mid-level Sales Engineer role. The T2SE is responsible for supporting the sales team in meeting revenue targets through linking our solutions with the prospect's business drivers. This methodology involves Demonstration, Discovery and Design of solutions for our customers and partners. These solutions are focused on improving Customer Experience through Workforce Optimization (WFO); a set of disciplines and tools that encompasses Contact Recording, Quality Management, Conversation Intelligence (Agent, Bot, Speech, Text, Desktop), Workforce Intelligence (inc. Workforce Management, Reporting and Business Intelligence applications, delivered as a cloud-based software service (with options for on-premise). The SE must have passion for learning how to drive customer contact strategies, be able to communicate that vision to our prospects and customers in an engaging, open way to become a trusted advisor. Must be fluent in both face-to-face and virtual communications with all sizes of groups. Must be organized to manage competing priorities with urgent timelines. What you'll be doing: Work cross-functionally and collaboratively with the Sales, Professional Services, Product Management and Marketing teams to execute against revenue goals Successfully position the WEM Suite for both on premise or cloud deployment models to gain customer commitment for purchase and ongoing references and referrals Enhance customer intimacy and provide thought leadership through dialogue with key customers Able to design and architect Calabrio ONE solution suite Leverage demonstration tools and stories to articulate the value of the product and suite, as well as ensuring the work is memorable to our prospects and customers Create all required documentation to ensure customer success - Design Documents, SOWs etc Execute the Company's sales strategies and support achievement of established sales quota for new license and upsell opportunities Provide feedback on ways Calabrio can improve product functionality, consulting services, training offerings and sales collateral, demo content and messaging Deliver thought leadership through dialogue with customers in meetings, online and at events Requirements Experience with and understanding of enterprise telephony and contact center technologies particularly with Cisco, Genesys, Amazon Connect, Avaya and other CCaaS solutions Contact Recording, Quality Management, Workforce Intelligence, Business Intelligence, Reporting and Conversation Intelligence experience, as well as security protocols for deeper discussions with customers Ability to interpret our customers' business challenges and translate into recommendations Ability to deliver compelling targeted solution demonstrations or presentations which clearly highlight the benefit and value of Calabrio ONE to our prospects Desire and ability to learn new technologies and extend the boundaries of our sales tools to target specific opportunities Excellent track record of consistently meeting and exceeding aggressive sales goals; and delivering on competing priorities in a fast-paced selling environment Demonstrate ability to influence at multiple levels within an account Strong interpersonal skills and ability to drive collaboration and influence change Outstanding ability to communicate a compelling vision that inspires others to engage Excellent written communications skills via Word, Excel, Visio, PowerPoint and through remote virtual channels such as WebEx, Microsoft Teams and email Thrive in an extremely fast-paced, dynamic environment while never losing sight on attention to details Other core competencies will be defined by your direct manager and leadership team What's required for you to apply? Proven experience in contact center WEM technologies and supporting telephony systems required. Have a track record in winning opportunities. Must have passion for deeper learning and ability to get multiple tasks done under demanding time constraints. Bachelor's degree preferably in a technical discipline or equivalent 3-5 years of industry-related sales engineering experience Experience with contact center technology This role will travel to customer and Calabrio sites. Typically 20-40% Benefits Our Power is Our People , driven by Our Core Values: Relentless Innovation: Kick status in the quo. Customer Obsessed: Put the customer first. Always. Results Matter: Take action that impacts. Every day. Ignited by Our Diversity: Invite inspiration from everyone. What we value most...workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you'll feel motivated and truly excited to come to work! About Calabrio: Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform and our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Our solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight. Awards & Accolades: Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We've been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplaces, Great Place to Work UK, named one of BC's Top Employers, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal. Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

Excited to grow your career? We value our talented workforce, and whenever possible strive to help our employees grow professionally. If you think this position is right for you, we encourage you to speak to your Leader and go ahead and apply! Our people make all the difference in our success. We are looking for a Payroll accounting Analyst who has experience in the preparation and review of global accounts reconciliations and journals of payroll accounts. Candidate should be able to communicate fluently in English (written and verbal). The analyst applies their knowledge of payroll processes and systems to ensure that the payroll accounting service delivery team accurately validates payroll transactions and conducts a complete reconciliation of associated payroll balance sheet ledger accounts. The position holder will create networks both locally and globally with finance and employee services stakeholders. The business operates in multiple countries, and it will require the analyst to connect with specialists in each region to learn processes and reconciliation requirements. Successful candidates should be able to demonstrate a sound knowledge of best practice accounting processes for global payrolls (e.g., provisions, receivables, liability clearing). The ideal candidate would have previously worked within a global team requiring interaction with stakeholders and colleagues remotely (e.g., WebEx/MS teams/Zoom calls). The successful candidate will be able to demonstrate strong communication skills. Project experience is added advantage. We are looking for motivated individuals who are looking to develop their skills as frontline leaders, or who want to establish themselves as specialist payroll finance subject matter experts in their career. This role is responsible for overseeing and performing retained day-to-day activities associated with payroll accounting reconciliations, creating provisions in books of accounts etc. for the region/co codes allocated to the role, while driving efficient, effective and regulatory compliant processes. Working in the ESPS team is a great opportunity for a dynamic payroll or employee data professional who is a true collaborator with a Continuous improvement mindset. Our ESPS roles are fast paced, challenging, and supported by Business Improvement. Duties And Responsibilities Flexibility to work in shift framework. Lead onshore/offshore payroll accounting team by performing core accounting leadership tasks such as Journal reviews and balance sheet reconciliation reviews, other SOX compliance reviews. Engage with onshore/offshore team members by monitoring operational performance and results. Training offshore/onshore Analysts for performing core accounting tasks such as Journal preparation (clearings, manual journals etc.) and balance sheet reconciliation preparation. Ensure that Payroll accounting operations comply with data governance and quality control principles. Assisting with internal & external audits of payroll reconciliations and processes SOX compliance reviews Delivering continuous improvement projects independently or with other stakeholders depending on the complexity of the project. Ability to manage time independently as part of a global workforce with flexibility to work in shifts as required. Provide technical and process guidance activities to stakeholders. Review, discuss, and submit root cause analysis reports to identify corrective actions for any process gaps identified during internal checks. Support Payroll accounting analysts by training, knowledge building and other relevant support as and when required to enable their ability to perform defined process tasks. Review of updated DTP (Desktop procedures) and timely submissions for annual review and approvals. Participate in meetings with external vendors, and stakeholders and help to resolve issues and improve processes. Competencies & Skills Required For The Role Experience & qualifications Tertiary accounting qualification (e.g., Diploma, bachelor’s degree) or higher education (CPA, CA, ICWA, Masters’ degree etc.). 2-6 years of Payroll or Payroll accounting experience. Accounting team experience (e.g., reviewing journals and balance sheet reconciliations) Experience working in a global team or working remotely with global stakeholders Knowledge and working experience of SAP or similar system within a payroll environment of at least 2000+ employees Knowledge of SOX control environment and terms Project experience (participation or leading/managing) will be added advantage. Lean/Six Sigma certifications will be added advantage. Skills/Personality Traits Required Results oriented Analytical/attention to detail Knowledge of and/or experience in root cause analysis tools and reporting with a problem-solving attitude Courage to highlight process gaps/errors and Curiosity. Self-motivated, Flexibility to work in a multi-time-zone environment. Confidence to interact with local and global stakeholders across the organization. Resilience and the ability to thrive in a continuous improvement culture and have a strong commitment to team-based processes and outcomes Excellent and effective written and verbal communication skills. Salary Band Band L Every Voice Matters At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA+ community, mature workers, people with disabilities and people from different cultural backgrounds. We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.

Job Description: Job Title – PROJECT CO-ORDINATOR __________________________________ About JLL: We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Responsibilities:  Prepare project management reports and meeting minutes  Manage all project documentation including contracts, budgets and schedules  Maintain best practices templates on SharePoint site  Administrative duties to include but not limited to: copying, coordinating travel arrangements, expense report preparation, organizing lunches, WebEx meetings, etc.  Manage accounts receivables according to the guidelines and requirements set by the Facilities Manager, Operations Manager, or project team  Ensure that all accounts receivables are maintained at a level not to exceed planned working capital charge as set by corporate finance, the project team and/or the Regional Operations Manager  Assist local team in meeting targeting financial numbers as determined on a yearly basis by the Management Executive Committee  Proactively manage project-related issues on account or assignment  Demonstrate proficiency in the use and application of all project management  Prepare PowerPoint presentations, memos, responses to proposals and research  Actively collaborate with stakeholders and leverage platform support  Assist with client communication, conferences, and events  Maintain all files and documents related to project assignment  Any and all other duties and tasks assigned Requirements/Qualifications:  Bachelor’s degree from an accredited institution required  1-3 years of experience working in a similar role  Detail oriented and organized- must have ability to proactively plan for multiple projects at a time  Strong communication skills- both written and oral  Proficient with Microsoft programs such as PowerPoint, Word, Outlook, etc.  Must be a self-starter- able to start and complete projects independently  Proactive – does not wait for tasks to be asked but always prompts to identify what else can be done.  Customer Focus – dedicated to meeting the expectations and requirements of the external and internal customer, acts with customer in mind, establishes and maintains effective relationships with customers, and gains their trust and respect.  Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture  Interpersonal Savvy – relates well to all kinds of people, inside and outside the organization uses diplomacy and tact

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? This position is responsible for administrative support for up to three Vice Presidents within Technology. The role is also integral to enabling multiple highly dynamic teams within a high paced environment. The day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The optimal candidate needs to be extremely proactive in anticipating and adapting to the shifting needs of organization leaders. They also must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to fluidly navigate all levels within and across large organizations will also be critical to success. Day to day responsibilities include, but are not limited to: Organizing and proactively maintain calendars across time zones. General follow-ups to effectively meet deadlines and commitments Working closely with other administrative assistants on office operations and providing back-up support when needed Maintaining headcount reporting, organizational charts, and department distribution lists Organizing internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering Ensuring timely preparation and processing of expense reports Coordinating travel arrangements, including air, hotel, transfers, and visas when needed Assist with India based supported colleague engagement activities Other ad hoc administrative work, as needed Minimum Qualifications Previous experience as an Executive Assistant Excellent calendar management skills across time zones Ability to quickly adapt and be flexible in a dynamic workplace Ability to effectively deal with a broad range of contacts and personalities – internal and external High level of integrity required for handling sensitive and confidential information Exceptional organizational, administrative, and interpersonal skills Ability to prioritize multiple tasks with minimal guidance Strong written and verbal communication skills Extremely thorough with a high level of attention to detail and quality; timely follow up Proven team player with ability to collaborate across groups and influence others Experience in providing support remotely to a geographically disbursed team Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook Experience with Ariba, Concur, Dayforce and other AMEX systems preferred Positive, can-do attitude Commitment to ongoing learning and development Preferred skills - Advanced Excel, Reporting, Web Portal design, Financial Accounting We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The incumbent would be responsible for supporting 2 VP teams within Global Decision Science team in the CFR organization and their teams administratively. Key Responsibilities: Organizing and coordinating the employee engagement initiatives Calendar management for VPs, coordinating Senior leadership visits Supporting new team members onboarding, workstation, Laptops, office supplies etc. Organizing internal and external meetings including team events, making all necessary arrangements including invitations, meeting requirements, booking rooms, ensuring needed equipment is in place and operational, and arranging catering if needed. Managing travel itineraries and arrangements (domestic and international), including air, hotel, transfers and agendas. Maintaining departmental distribution lists & regularly updating org charts Day to day functioning/administrative work: Organize travel arrangements and processing/reconciling travel expenses schedule meetings and appointments, organize and maintain paper and electronic files Organization and Coordination of Town halls, Staff meetings, BURs and regular team touch base Forecast and maintain the Team budget Ability to coordinate and function in a team environment Minimum Qualifications: Must be a graduate with minimum 5 years of work experience. Strong written and oral communication skills. High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems Including WebEx, MS Outlook, Concur, Stream, Oracle, One Drive. A demonstrated ability to be flexible and work in high-pressure situations. Excellent communication skills, and a strong desire to bring structure to processes. Should be able to function with minimum supervision with high sense of ownership.

Hi Jobseeker, We are hiring Network Voice Admin. Location- Hyderabad Interview Mode- Virtual Experience- 3yrs to5yrs Notice Period- only immediate to 30days Below I have mentioned the JD Voice administrator We are seeking an experienced Enterprise Voice Administrator to join our team. The successful candidate will be responsible for the administration and maintenance of our Global Network Voice Infrastructure. This includes managing our MS Teams Phone System, Cisco Unified Communication Manager Infrastructure and Cisco Webex Contact Center. Skills 3-5 years of experience in administering Enterprise Voice solutions and their underlying voice protocols. Experience on MS Teams Phone System with Ribbon Session Border Controllers for Direct Routing. Experience on Cloud Contact Center technologies preferably Cisco Webex Contact Center. Knowledge/experience on administration of Cisco Unified Communication infrastructure such as Call Managers, Unity Connection, Voice gateways & Cisco Expressways. Experience working with Service providers on different issues related to ISDN PRIs and SIP Trunks. Knowledge of IP, TCP, UDP and network routing protocols in support of voice connectivity. Working experience with voice applications such as E911, speech attendants, interactive voice response (IVR), and call accounting. Experience or knowledge on Incident, Request, Change and Problem management processes. Experience in scripting/programming language like Python, PowerShell would be an added advantage. Certifications MS-700, Managing Microsoft Teams MS-720, Microsoft Teams Voice Engineer. Cisco Voice Certifications would be an added advantage. Job Responsibilities Candidate will be required to work different shifts Provide first level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications and printer problems Act as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomm's employees worldwide Answer incoming customer phone calls and e-mail while providing superior customer service Responsible for the ownership of incident creation, resolution and closure Utilize current problem and knowledge management software in accordance with standard operating procedures to track all inbound calls, e-mails and service requests Actively listen to each customer’s request; confirm an understanding of the issue, diagnose the problem and provide an accurate solution Document all call information including troubleshooting steps that pertain to a successful resolution and closure of the customers issue Utilize basic networking functions and support for e-mail clients is essential Good verbal and written communications skills Must be able to enunciate clearly over the telephone Must be able to interpret a customers' needs, communicate clearly and concisely via e-mail; have outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilities Minimum of two years practical experience in the computing industry and corporate service-desk computing environment 7/365 availability is required. 24x7 shift model Good troubleshooting skills in Windows 10 O/S, MS Office tools, Mail Client (Outlook), Printers and basic networking Requires experience with two or more of the following: Windows based OS's and basics of UNIX or Linux operating system" "1) Bachelor’s degree required Minimum 2 years of help-desk support experience with computer hardware, software, and networks preferred and preferrably in Service Desk environment Customer service, technical training and/or industry standard certifications preferred Contact Center experience will be a plus" Bachelors / Masters degree in any stream

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The incumbent would be responsible for supporting 2 VP teams within Global Decision Science team in the CFR organization and their teams administratively. Key Responsibilities: Organizing and coordinating the employee engagement initiatives Calendar management for VPs, coordinating Senior leadership visits Supporting new team members’ onboarding, workstation, Laptop's, office supplies etc. Organizing internal and external meetings including team events, making all necessary arrangements including invitations, meeting requirements, booking rooms, ensuring needed equipment is in place and operational, and arranging catering if needed. Managing travel itineraries and arrangements (domestic and international), including air, hotel, transfers and agendas. Maintaining departmental distribution lists & regularly updating org charts Day to day functioning/administrative work: Organize travel arrangements and processing/reconciling travel expenses schedule meetings and appointments, organize and maintain paper and electronic files Organization and Coordination of Town halls, Staff meetings, BURs and regular team touch base Forecast and maintain the Team budget Ability to coordinate and function in a team environment Minimum Qualifications: Must be a graduate with minimum 5 years of work experience. Strong written and oral communication skills. High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – Including WebEx, MS Outlook, Concur, Stream, Oracle, One Drive. A demonstrated ability to be flexible and work in high-pressure situations. Excellent communication skills, and a strong desire to bring structure to processes. Should be able to function with minimum supervision with high sense of ownership. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Loan Servicing Operations supports existing Commercial Lending products and services (Syndicated & Bilateral Loans). These services include updating customer and loan information, responding to client and business partner enquiries, managing financial and non-financial transactions, generating bills and invoices, and providing customer support and general maintenance through the life of the loan. Job Description* Dedicated Servicing Team (Agented/Part-bought) supports Syndicated Loans servicing both 'As 'Agent' and in 'Part-bought' lender capacity, mainly for US region relationships. People Managers play a vital role in managing large teams of servicing/processing associates as mentors, problem-solvers, and performance boosters. Responsibilities* Manage teams, conflict situations and conduct performance discussions Mentor associates, enable talent, provide guidance, and encourage morale and performance improvements Respond to Escalation emails from internal partners & business contacts Partner with the teams and facilitate prioritization of work as per business need Ensure and drive strong process controls and governance around SLA and metric management Interact and build rapport with Business Partners & stakeholders Engage key stakeholders across levels and work through building agreement across solutions Approve high value transactions as per agreed 'Delegation of authority' Identify and suitably escalate risk issues or controls gaps, work towards risk mitigations through controls enhancements and create a risk proactive team culture, following the risk framework all through. Adopt an innovative approach to work and continuously identify and highlight process improvement opportunities Ability to analyze data and come up with strategies of effective capacity utilizations Understand and review global regulatory/compliance policies and identify controls Provide Subject Matter Expertise and Guidance to the team Coach and train seasoned SMEs to create adequate backups and strong supervisory pipeline including succession planning Assess & track training needs, create individual development plans and create career paths for team resources Requirements* Education* B Com, M Com, MBA (graduation in finance stream) Certifications - If Any Experience Range* 10-12 Years of relevant experience Foundational Skills* Business Process Excellence - Quality Assurance & Management, SOP Writing/Update Sharing, Process Map Creation Operational Risk - Inadequate or failed internal processes, people, and systems or from external events Reconciliation - Understanding on GLs, Past dues etc. Commercial & Business Banking Lending - Basic Overview, Credit Product Knowledge, Loans Life Cycle & Credit documents Loan Servicing (Bilateral and Syndication) - Overview, types of Facilities, roles of different parties, Advances, Payments, Pricing Change, Renewals/Rollovers, Conversions, Fees, LCs, and Loan Maintenance Issues, Risks and Control Enhancements - Identification, documentation, monitoring, escalation and timely resolution of issues, risks, and controls Stakeholder Management & Network/Relationship Building Negotiation Skills MS Office (Excel, Word, PowerPoint) Business Analysis (Translating business requirements into technical specs) Process Mapping Tools - MS Visio, Aris etc. Desired Skills* Overview & Navigation of Loan IQ Overview & Navigation of Clearpar Banking & Markets Knowledge - Closing & Settlements, Loan Trade Servicing & Assignments, Primary & Secondary Markets Global Payment Product/Ops knowledge - Wire Transfer, Direct Debit, ACH, Swift etc. Robotics - Reporting, Monitoring and Governance Functional knowledge of AI/ML tools Multi-Tasking Building Your Personal Brand Abstract Reasoning/Thinking Project Management - Agile, DMAIC, DFSS etc. Numerical Ability Collaborative Training & Communication Tools - Ex: Cisco WebEx, MS Team, Skype, Zoom etc. Overview & Navigation of WorkFusion Data Management & Dashboard Tools - Tableau, Alteryx, SharePoint etc. Project Management Tools - Jira, Confluence, JMP, Minitab etc. Work Timings* 18.30 hrs - 03.30 hrs (US Region) 19.30 hrs- 04.30 hrs (US Region) Job Location* Gurugram

Responsibilities Conduct pre-event planning sessions with clients to understand their requirements and objectives and enable the appropriate technology setup for the specified time. Assist wth all AV operations-related tasks, ensuring the highest quality standards are met for each event. Plan, coordinate, and execute live production events, including setup, operation, and breakdown of Live Streaming and AV equipment. Coordinate with internal and external stakeholders to ensure all technical and logistical aspects of events are addressed. Monitor the health of AV equipment and video endpoints to ensure proper maintenance and optimal performance. Develop and implement best practices for AV operations and live event production, continuously seeking ways to improve efficiency and effectiveness. Interact with all the team members across USI offices to stay updated on ongoing processes and new changes, ensuring consistent standards are maintained across the board to deliver a uniform client experience. Required Technical Skills: 1-4 years working knowledge of live event production, intake, and workflow experience. Setting up equipment in collaboration space and at events from initial setup to wrap-up. Diagnosing and troubleshooting issues related to AV equipment during testing and events. Intermediate-level Experience with event technology platforms and AV equipment. Should have had exposure to producing events on Virtual and Web Conferencing Platforms Experience on troubleshooting L1/L2 incidents related to Virtual Event Platforms such as Zoom, Teams, etc. including having the ability to recommend technical workarounds as needed. Working knowledge on videoconference products such as the Poly X30/50/70, Cisco Room Bars, Poly Clariti manager etc. including the ability of troubleshoot L1/L2 issues from the platform UI. Experience working on ticketing tools such as ServiceNow is essential. Certification or additional degrees in AV, Sound engineering or related field is a plus.

About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role In this essential role, you will oversee the coordination and execution of FDA 2253 reporting submissions, while also serving as Amgen’s Digital Asset Management (DAM) librarian. In addition, this role will provide comprehensive administrative support to Operations staff throughout project lifecycles such as label changes. As a cross-functional position, you will collaborate closely with Regulatory Operations, engage with marketing teams as well as creative agencies to drive key commercial objectives. A strong proficiency in graphic design and video editing software—such as Adobe Creative Suite, Premiere Pro, and After Effects—is critical for success in this role. Additionally, proficiency with Veeva Promomats is highly preferred. Roles and Responsibilities: Conduct quality assurance reviews and process the daily release of FDA Form 2253 reportable submissions for promotional materials referencing marketed products. Evaluate creative file submissions and system metadata of marketing materials, ensuring completeness, accuracy, and compliance with licensing requirements. Collaborate with creative agencies and marketing teams to oversee the renegotiation, renewal and collection of usage rights for marketing materials. Leverage company subscriptions to provide art procurement services in support of Amgen’s marketing initiatives. Retrieve, validate, and distribute digital asset packages to agencies and marketing teams, utilizing Amgen’s various data repositories. Facilitate and participate in stakeholder meetings to ensure adherence to Digital Asset Management (DAM) timelines and processes. Maintain and manage records in Veeva Promomats, RIM and SharePoint; prior experience with SharePoint and Veeva Business Admin certification preferred. Lead and facilitate Webex/MS Teams meetings, including agenda preparation and accurate documentation of meeting minutes. Create infographics and presentation materials; perform technical editing and proofreading of process documentation. Required Knowledge and Skills: Veeva PromoMats and RIM experience. Proficiency in Veeva PromoMats and RIM with hands-on experience navigating the platform to manage promotional and medical content. Strong understanding of Veeva workflows, including initiating, reviewing, approving, and routing materials through the appropriate lifecycle stages. Experience performing quality control (QC) checks on submitted materials to ensure compliance with US regulatory, legal, and brand standards. Ability to update and maintain metadata accurately within Veeva PromoMats and RIM, ensuring consistency with naming conventions, taxonomy, and version control requirements. Proficiency in Veeva digital asset management (DAM) systems and experience handling various file types, metadata, licensing agreements, and usage rights. Familiarity with digital asset management (DAM) best practices, including asset tagging, archiving, and retrieval within Veeva, SharePoint, and BOX. Knowledge of compliance and US FDA regulatory requirements for promotional materials in the pharmaceutical or life sciences industry. Experience troubleshooting and resolving metadata or workflow issues, including collaboration with cross-functional teams (e.g., Regulatory, Marketing, or Creative Agencies). Detail-oriented mindset with the ability to identify discrepancies and ensure data integrity across documents and metadata fields. Comfortable working in a fast-paced, highly regulated environment, managing multiple tasks and priorities within tight deadlines. Strong communication skills to effectively liaise with stakeholders and provide guidance on Amgen’s Veeva PromoMats processes and best practices. Experience in Veeva PromoMats to create Electronic Common Technical Documents (eCTD) compliance packages for US FDA 2253 submissions with a strong knowledge of US FDA eCTD publishing tools Has knowledge of the US FDA guidance for submissions of promotional materials. Strong knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools. Proficient in Microsoft Office Suite, including PowerPoint, Visio, Excel (with pivot tables), and Word. Proven ability to manage multiple projects simultaneously while meeting deadlines and adhering to established processes. MS Outlook inbox management, including organizational skills, creating email rules, and standard email templates. Develop and maintain clear, structured process documents, SOPs, and workflow guides. Design and run periodic and ad hoc reports using Veeva’s reporting functionality to support leadership in the analysis and interpretation of performance data. Preferred Knowledge and Skills: Bachelor’s degree in graphic design, visual arts, marketing, or a related creative field. Minimum of +2 years of experience in marketing, pharmaceutical, or healthcare industries, with a strong understanding of regulatory requirements for promotional materials. Veeva Business Admin certification. Experience collaborating with creative agencies and cross-functional teams to facilitate the collection, transfer and distribution of marketing materials. Excellent attention to detail and ability to conduct thorough quality control checks on creative files for promotional content. Understanding FDA regulations and compliance requirements related to marketing materials and submissions. Strong analytical and problem-solving skills to ensure accuracy in digital asset retrieval, troubleshooting of file issues, validation, and distribution. Effective communication and stakeholder management skills to lead and participate in discussions regarding DAM timelines and creative file submission approvals. AIN working hours for this position: This position supports the Regulatory Promotion and Material Compliance activities serving Amgen’s US Business Operations and thus the AIN working hours will need to be flexible with occasional overnight work time when needed to support product launches and new indications. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Number of Openings* 2 Skill Approved ECMS RQ# 531563 Duration of contract* 6 months Total Yrs. of Experience* 10+ Relevant Yrs. of experience* 6+ Detailed JD *(Roles and Responsibilities) Must have experience in Power BI Report development. Proficiency in Power Query, Power Pivot,DAX, Power BI Desktop & Services, Including SQL Joins, Data Modeling, Performance Optimization, able to Implement row-level security. 1. Design, Develop and Deploy Power BI reports. 2. Implement and optimize data models, performance tuning on Power BI reports. 3. Should be able to understand business requirements and engage with business users if needs and able to work independently. Mandatory skills* Power BI Desktop, Power BI Services, SQL Desired skills* Data Warehousing, Agile Methodology Domain* Approx. vendor billing rate* (INR /Day) Excluding service tax 10K to 11K INR/Day Work Location* Pune Background check process to be followed: * Before Before onboarding / After onboarding: * BGV Agency: * Mode of Interview: Telephonic/Face to Face/Webex Interview* VC WFO / WFH / Hybrid Hybrid Any Certification (Mandatory) NA Shift Time Regular Business travel required (Yes / No) No Client BTP / SHTP

Essential Duties & Responsibilities included but are not limited to: Handle Level 1 and Level 2 Telephony, some Network support, and escalations from Level Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc. Understanding of Network Support for Switching, Wireless and routers Log tickets and assist end users with technical queries, or escalate to the appropriate team Deployment, implementation, and ongoing support of telephony solutions/systems with assistance of onsite tech team Ability to trouble-shoot and partner with other teams remotely for resolution Follow up on outstanding requests and ensure timely resolution Involvement in scoping replacement or implementation options for client proposals Required Qualifications 3-5+ years working in a Help Desk or IT support environment 2-3+ years of phone system/PBX experience 2-3+ years of SIP experience 2-3+ years of Network troubleshooting experience for LAN/WAN Some desirable telephony qualifications or experience in any of the following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk (Training will be provided on major solutions that we use) Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet Excellent verbal and written skills to both customers and internal staff Proactively identify and resolve problems, using documented or researched answers and providing resources to other IT staff and users Organizational and prioritization skills Demonstrated ability to quickly learn new job-related tasks Ability to work effectively in a team atmosphere as well as alone depending on shift placement. What do you need for this Role? We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service. This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company. You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you. Skills:- Microsoft Expression Web, Migration, Troubleshooting, Computer Networking, Telecommunications, Cisco Certified Network Associate (CCNA), SAP, LAN, WAN, PBX and microsoft team

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The incumbent would be responsible for supporting 2 VP teams within Global Decision Science team in the CFR organization and their teams administratively. Key Responsibilities: Organizing and coordinating the employee engagement initiatives Calendar management for VPs, coordinating Senior leadership visits Supporting new team members’ onboarding, workstation, Laptop's, office supplies etc. Organizing internal and external meetings including team events, making all necessary arrangements including invitations, meeting requirements, booking rooms, ensuring needed equipment is in place and operational, and arranging catering if needed. Managing travel itineraries and arrangements (domestic and international), including air, hotel, transfers and agendas. Maintaining departmental distribution lists & regularly updating org charts Day to day functioning/administrative work: Organize travel arrangements and processing/reconciling travel expenses schedule meetings and appointments, organize and maintain paper and electronic files Organization and Coordination of Town halls, Staff meetings, BURs and regular team touch base Forecast and maintain the Team budget Ability to coordinate and function in a team environment Minimum Qualifications: Must be a graduate with minimum 5 years of work experience. Strong written and oral communication skills. High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – Including WebEx, MS Outlook, Concur, Stream, Oracle, One Drive. A demonstrated ability to be flexible and work in high-pressure situations. Excellent communication skills, and a strong desire to bring structure to processes. Should be able to function with minimum supervision with high sense of ownership. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Role Summary The conference executive is responsible for the end-to-end planning, coordination, and execution of conferences, seminars, and professional gatherings. This role demands a blend of logistical precision, stakeholder management, and creative problem-solving to deliver seamless and impactful events. Key Responsibilities Plan and execute conferences, workshops, and symposiums from concept to completion Coordinate with internal teams, vendors, speakers, and sponsors to ensure smooth operations Manage event logistics, including venue booking, catering, AV setup, and delegate registration Develop event timelines, budgets, and contingency plans Oversee marketing and promotional activities in collaboration with the communications team Ensure compliance with health, safety, and accessibility standards Handle on-site execution and troubleshoot real-time issues Collect post-event feedback and prepare performance reports Required Skills & Tools Event Management: End-to-end planning, vendor coordination, scheduling Communication: Stakeholder engagement, negotiation, public speaking Tech Proficiency: MS Office, Zoom/Webex, Eventbrite, Cvent, CRM tools Marketing Support: Social media coordination, email campaigns, basic design (Canva) Budgeting: Cost estimation, vendor quotes, invoice tracking Soft Skills: Multitasking, adaptability, attention to detail, crisis management Qualifications Bachelor’s degree in Event Management, Hospitality, Communications, or related field 2–4 years of experience in event coordination or conference management Familiarity with academic or industry-specific conference formats (preferred) Certifications in event planning or project management are a plus Success Metrics On-time and on-budget delivery of events Positive feedback from attendees, speakers, and sponsors Growth in delegate participation and engagement Efficient vendor and stakeholder coordination Post-event reporting and actionable insights Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Health insurance Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Education: Master's (Preferred) Experience: Conference Handling: 2 years (Preferred) Language: English (Preferred) Work Location: In person

India - Hyderabad JOB ID: R-218809 ADDITIONAL LOCATIONS: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jul. 01, 2025 CATEGORY: Regulatory ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE In this essential role, you will oversee the coordination and execution of FDA 2253 reporting submissions, while also serving as Amgen’s Digital Asset Management (DAM) librarian. In addition, this role will provide comprehensive administrative support to Operations staff throughout project lifecycles such as label changes. As a cross-functional position, you will collaborate closely with Regulatory Operations, engage with marketing teams as well as creative agencies to drive key commercial objectives. A strong proficiency in graphic design and video editing software—such as Adobe Creative Suite, Premiere Pro, and After Effects—is critical for success in this role. Additionally, proficiency with Veeva Promomats is highly preferred. Roles and Responsibilities: Conduct quality assurance reviews and process the daily release of FDA Form 2253 reportable submissions for promotional materials referencing marketed products. Evaluate creative file submissions and system metadata of marketing materials, ensuring completeness, accuracy, and compliance with licensing requirements. Collaborate with creative agencies and marketing teams to oversee the renegotiation, renewal and collection of usage rights for marketing materials. Leverage company subscriptions to provide art procurement services in support of Amgen’s marketing initiatives. Retrieve, validate, and distribute digital asset packages to agencies and marketing teams, utilizing Amgen’s various data repositories. Facilitate and participate in stakeholder meetings to ensure adherence to Digital Asset Management (DAM) timelines and processes. Maintain and manage records in Veeva Promomats, RIM and SharePoint; prior experience with SharePoint and Veeva Business Admin certification preferred. Lead and facilitate Webex/MS Teams meetings, including agenda preparation and accurate documentation of meeting minutes. Create infographics and presentation materials; perform technical editing and proofreading of process documentation. Required Knowledge and Skills: Veeva PromoMats and RIM experience. Proficiency in Veeva PromoMats and RIM with hands-on experience navigating the platform to manage promotional and medical content. Strong understanding of Veeva workflows, including initiating, reviewing, approving, and routing materials through the appropriate lifecycle stages. Experience performing quality control (QC) checks on submitted materials to ensure compliance with US regulatory, legal, and brand standards. Ability to update and maintain metadata accurately within Veeva PromoMats and RIM, ensuring consistency with naming conventions, taxonomy, and version control requirements. Proficiency in Veeva digital asset management (DAM) systems and experience handling various file types, metadata, licensing agreements, and usage rights. Familiarity with digital asset management (DAM) best practices, including asset tagging, archiving, and retrieval within Veeva, SharePoint, and BOX. Knowledge of compliance and US FDA regulatory requirements for promotional materials in the pharmaceutical or life sciences industry. Experience troubleshooting and resolving metadata or workflow issues, including collaboration with cross-functional teams (e.g., Regulatory, Marketing, or Creative Agencies). Detail-oriented mindset with the ability to identify discrepancies and ensure data integrity across documents and metadata fields. Comfortable working in a fast-paced, highly regulated environment, managing multiple tasks and priorities within tight deadlines. Strong communication skills to effectively liaise with stakeholders and provide guidance on Amgen’s Veeva PromoMats processes and best practices. Experience in Veeva PromoMats to create Electronic Common Technical Documents (eCTD) compliance packages for US FDA 2253 submissions with a strong knowledge of US FDA eCTD publishing tools Has knowledge of the US FDA guidance for submissions of promotional materials. Strong knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools. Proficient in Microsoft Office Suite, including PowerPoint, Visio, Excel (with pivot tables), and Word. Proven ability to manage multiple projects simultaneously while meeting deadlines and adhering to established processes. MS Outlook inbox management, including organizational skills, creating email rules, and standard email templates. Develop and maintain clear, structured process documents, SOPs, and workflow guides. Design and run periodic and ad hoc reports using Veeva’s reporting functionality to support leadership in the analysis and interpretation of performance data. Preferred Knowledge and Skills: Bachelor’s degree in graphic design, visual arts, marketing, or a related creative field. Minimum of +2 years of experience in marketing, pharmaceutical, or healthcare industries, with a strong understanding of regulatory requirements for promotional materials. Veeva Business Admin certification. Experience collaborating with creative agencies and cross-functional teams to facilitate the collection, transfer and distribution of marketing materials. Excellent attention to detail and ability to conduct thorough quality control checks on creative files for promotional content. Understanding FDA regulations and compliance requirements related to marketing materials and submissions. Strong analytical and problem-solving skills to ensure accuracy in digital asset retrieval, troubleshooting of file issues, validation, and distribution. Effective communication and stakeholder management skills to lead and participate in discussions regarding DAM timelines and creative file submission approvals. AIN working hours for this position: This position supports the Regulatory Promotion and Material Compliance activities serving Amgen’s US Business Operations and thus the AIN working hours will need to be flexible with occasional overnight work time when needed to support product launches and new indications. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Our technology services client is seeking multiple Contact Center Business Analyst to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Contact Center Business Analyst Mandate Skills: Genesys Contact-Center, Avaya Collaboration Suite, Cisco Webex, NICE Contact Center Location : Bangalore Experience : 5 - 7 Years Notice Period: Immediate-15days. Job Description Act as the primary point of contact for all technical and functional aspects of contact center platforms preferably RingCentral if not any other Contact Center like Genesys Avaya NICE Five9 is ok Collaborate with IT operations and vendor teams to implement and maintain contact center technologies including IVR ACD WFM CRM and CTI systems Convert business needs into clear technical requirements and oversee the implementation to ensure effective solution delivery Provide expert level support for troubleshooting system issues and coordinating resolution efforts Lead or support UAT User Acceptance Testing system upgrades and configuration changes Analyze contact center performance data and recommend improvements in processes tools and technologies Train and mentor agents team leads and other stakeholders on system functionalities and best practices Ensure compliance with data security privacy and regulatory standards in all technical implementations Primary Skill : Business Analyst Secondary Skill : Contact Center Good to know : RingCentral, Salesforce, Oracle ERP, Jira project management tool, language proficiency If you are interested, share the updated resume to ravi.k@s3staff.com

The Assistant to the Resident Twinning Adviser (RTA) is sought for an EU Twinning Project UA 23 NDICI FI 01 24 ‘Implementing effective supervision over non-bank financial institutions’. The Twinning Project is an EU funded project that is jointly implemented by a consortium of institutions from Poland, Lithuania and Spain, namely Urząd Komisji Nadzoru Finansowego (Polish Financial Supervision Authority - UKNF), Lietuvos bankas (Bank of Lithuania - LB), La Fundación Internacional y para Iberoamérica de Administración y Políticas Públicas (International and Ibero-American Foundation for Administration and Public Policies - FIIAPP cooperating with Dirección General de Seguros y Fondos de Pensiones (Directorate General for Insurance and Pension Funds, Ministry of Economy, Commerce and Business of Spain - DGSFP)) for the National Bank of Ukraine (NBU). GENERAL INFORMATION Place of work: Kyiv, National Bank of Ukraine or remotely subject to security situation Indicative starting date: 1 September 2025 Duration: up to 16 months Period of employment: 1 September 2025 – 31 December 2026 or until end of the Project Position: full-time assistant Closing date for applications: 23 July 2025 Schedule period for the interviews: 28 – 29 July 2025 Contract type: fixed term service contract JOB PROFILE To assist the RTA on a daily basis with project administration, planning and coordination of the project activities undertaken in Kyiv or remotely subject to security situation in Ukraine. The assistant will support the RTA in her administrative-project duties including typing, filing project documents and organizing meetings (including videoconferences) with project stakeholders, as well as, providing necessary supplementary translation and consecutive interpretation English-Ukrainian-English and support to the short term experts and component leaders during their online missions or physical missions in Kyiv, the project leaders during their working meetings (online or onsite) dedicated mainly to rolling work plan, communication and visibility plan of the project and project management during steering committee meetings. The Tasks Of The RTA Assistant Under the guidance of the RTA and in cooperation with the responsible counterparts at the UKNF and the NBU, the RTA assistant will be expected to carry out the following duties: Assisting the RTA in all the day-to-day administrative and logistical matters i.e. office management, general administration, record keeping, dissemination of information, planning and administration of project activities, scheduling meetings, monitoring RTA and short term experts deadlines. Assisting the RTA in organization and conducting of experts’ missions, trainings, seminars, workshops, steering committee meetings, and other project events, taking into account the conditions of stationary, remote or hybrid work mode of the project implementation. Performing office management tasks, including i.a. establishing and maintaining proper document recording system, completing project documents, logistics, taking into account the conditions of stationary, hybrid and remote work mode of the project implementation. Providing supplementary translation and consecutive interpretation from English to Ukrainian and from Ukrainian to English. The core of translation and consecutive interpretation services is provided by the language assistant in the project. Maintaining close working contacts and relations with Ukrainian beneficiary administration – NBU and other project stakeholders (including project leaders, component leaders, short term experts and counterparts involved in the Project), taking into account the conditions of stationary, remote or hybrid work mode of the project implementation. Assistance in all administrative and logistical matters related to planning and organization of the short term experts, component leaders and project management missions, training events, meetings, conferences in remote or hybrid mode or in Kyiv and overseas study visits of the representatives of NBU to the EU Member States and in related administrative tasks, including those carried out remotely. Providing support to the short term experts and component leaders during their missions in the remote or hybrid work mode or in Kyiv and the project leaders during the meetings of the Project Steering Committees, internal working meetings on rolling work plan and communication and visibility plan of the project and other working meetings within project implementation. Attendance at meetings and drafting the minutes (if needed), taking into account the conditions of stationary, remote or hybrid work mode of the project implementation. Assistance in preparation of administrative and working papers for the project activities in English and Ukrainian, taking into account the conditions of stationary, remote or hybrid work mode of the project implementation. Support in the implementation of visibility and communication plan (eg. cooperation with service providers and distribution of promotional materials, organization of visibility events). Support to the RTA in her contacts with the Delegation of the European Union to Ukraine, Twinning Project Administration Office (PAO) in Ukraine and relevant public institutions in Kyiv. Scheduling of videoconferences/virtual missions/trainings/meetings with MS Teams, Webex, Zoom or comparable video conference platforms. Reporting to the RTA, taking into account the conditions of stationary and remote work mode of the project implementation. Performing other tasks assigned by the RTA within twinning rules taking into account the conditions of stationary, remote or hybrid work mode of the project implementation. Job Requirements Profile of the candidate: Requirements – Required Skills And Experience Education University degree in a relevant field (preferably university degree in public administration, economics, finance, law, management etc. or any other discipline relevant for the position) or equivalent qualification/practical experience, not less than 3 years. General knowledge of the financial market (especially non-banking sector, including insurance undertakings, credit unions and payment services providers). Linguistic skills Fluent in oral and written English and Ukrainian. Professional experience Proven experience, at least 2 years, in office management and administration. Practical experience in day-to-day provision of translation of written documents and interpretation support (English to Ukrainian and vice versa) to international advisors/experts. Skills and knowledge Excellent computer skills (MS Office package, Internet, online communication platforms, e.g. Zoom, Webex, MS Teams). Excellent knowledge in handling of online-video conferences/seminars (MS Teams, Zoom, Webex and comparable platforms). Excellent organizational skills. Ability to work under pressure and to meet set deadlines with a commitment to provide high level quality materials Excellent interpersonal and communication skills within diversified and multicultural work environment. Capacity to work in a multicultural team, showing good interpersonal skills, professionalism, discretion and flexibility. Highly motivated and ready to work hard as part of an international result-oriented team. Maintaining confidentiality in all matters relating to the work of the project. Desirable – the following abilities will be considered as an asset: Professional experience in the international donor funded projects, especially as the RTA assistant in the EU twinning projects. Professional experience in an international organization or a diplomatic mission. Knowledge of the twinning instrument and/or of administration of EU projects and programs. Knowledge of and/or experience in the Ukrainian public administration. RECRUITATION PROCESS Interested Candidates are invited to send their Application in English (including CV and all required documents as stipulated below) marked "RTA assistant" to the following e-mail address: joanna.lipowczan@knf.gov.pl by deadline: 23 July 2025. Your Application In English Must Include Cover Letter, signed by the Candidate, explaining the compliance with the eligibility criteria for the specification post (i.e. addressing the motivation to work within the twinning project and appropriateness of candidacy. Please, be aware that a set of requirements and an evaluation grid have been provided in the job announcement). CV (Europass format) with detailed description of professional experience and education (with exact dates). The recommended CV EU format can be found at the following links: https://europass.europa.eu/en/create-europass-cv and https://www.eea.europa.eu/about-us/jobs/template-europass-cv/at_download/file Conditions Fulfilment Statement (template attached – Annex 1) Supporting documents – the following documents should be annexed in scanned versions to the Application (in an original version and/or in English, if available): ID card or passport; Certificate on educational qualification; Certificate of language knowledge (if it is available); For further information and more on the selection procedure and selection criteria, please see the full vacancy: Job Advertisement_RTA Assistant.docx Job Advertisement_RTA Assistant.docx

Meet the Team The Solutions Engineering Team is a high Impact team that navigates the technological landscape and crafts solutions that address real world business needs. Th is a closely knit team of highly qualified engineers who are abreast of the newest technology innovations, work with different teams both internal and external and deliver solutions for customers. While technology may sound foremost for this team it is their positive demeanor and team work that stands out in the forefront. Your Impact You would work with the Commercial vertical in India to understand customers’ needs and provide teamwork solutions to address these needs. The following are some of your key work areas: Collaborate with the Account Executive team to develop a sales plan for the team Gain an in-depth understanding of Teamwork solutions and technology products from the Business Unit. Train internal teams (Account Managers, Solutions Engineers, top management) and external teams (partners and customers); represent Cisco at hosted events. Identify customer needs—both latent and stated—and provide efficient, cost-effective solutions. Stay informed about competitors, work on RFPs by drafting technical specs and ensuring compliance and understand legal obligations in the role. Minimum Qualifications: (Required) We are looking for a Presales Solutions Engineer with over 10+ years of customer-facing experience, ideally in collaboration technologies. Good verbal and written skills for articulating concepts, solutions, and technologies using industry terminology, particularly in Unified Communications, Webex, and UCaaS IP Telephony. Experience working alongside partners is advantageous. Proficiency in MS Office tools, whiteboarding, and communication technologies. A positive demeanor, dedication to teamwork, and the ability to meet deadlines are essential. Experience with RFPs and tender documents Preferred Qualifications: (Good to have) Degree or equivalent experience in Engineering from accredited Engineering college/University. CCNA/CCIE or equivalent WeAreCisco: #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

What will you contribute? The Technical engineer is the key interface between Finastra clients on one side and Finastra TCM organization on the other side, contributing to the overall delivery of software and services to ensure a world class customer experience. The holder of the role is a product specialist, with technical competencies, responsible for handling and resolving the raised issues in the shortest time possible. The Technical engineer also uses their technical expertise to assist functional consultants on a as needed basis. At times, this role may be called upon to do testing on beta deliveries or fixes before they are released to customers or be requested to go on site to handle issues on the client s premises. Responsibilities & Deliverables: Your deliverables as a Technical engineer will include, but are not limited to, the following: Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize the product properly as per their needs Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in the Finastra environments Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams Update clients on the progress towards issue resolution, including tracking issues sent to other departments and ensuring a timely resolution, focusing on the client s satisfaction and product quality Participate in client (phone) meetings, WebEx sessions, in order to ensure proper communication with the customers and/or to speed up the investigation of the issue reported Validate defects thoroughly by ensuring that the described scenarios are fixed Build and provide simple scripts with the assistance of senior colleagues when necessary Write technical specifications and best practices documentation Raise/ escalate issues with the Team Leader and/ or Manager where/ when needed Required Qualification and Experience: MBA in Finance Good to have certifications like NCFM, NISM Excellent written and verbal communication in English Should be very good at analytical and problem solving skills Analytical abilities, attention to detail, stability, responsibility as well as customer focus. Ability to work independently as well as part of a customer facing team We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. *Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

Role & responsibilities Lead the design, implementation, and troubleshooting of Webex Calling and Webex CC environments. Provide Level 3 escalation support for complex UC and contact center incidents. Work with Cisco TAC, partners, and internal teams to resolve technical issues. Manage user provisioning, number management, auto attendants, hunt groups, call queues, etc., in Webex Control Hub. Configure and support SIP trunks, local gateways, and dial plans across global sites. Integrate Webex CC with CRMs (e.g., Salesforce, Zendesk), and third-party platforms as needed. Optimize call flows, IVRs, routing strategies, and analyze call reporting/analytics. Implement and maintain monitoring tools and dashboards for voice quality and contact center KPIs. Work closely with InfoSec and compliance teams to ensure data privacy, encryption, and call recording policies are enforced. Assist in migrations from legacy systems (e.g., CUCM, UCCX) to Webex Calling and Webex CC. Document designs, procedures, configurations, and standard operating practices. Participate in on-call rotation and handle escalations as needed. Required Skills & Experience: 5+ years of hands-on experience in Cisco Unified Communications and cloud calling solutions. Strong expertise in Webex Calling (Multi-Tenant or Dedicated Instance) and Webex Contact Center (Webex CC). Experience with Control Hub, SIP, PSTN integrations, number plans, Auto-Attendants, and hunt group configurations. Strong understanding of contact center flows, IVR, call routing, call recording, and reporting dashboards. Familiarity with networking fundamentals, QoS, and media path troubleshooting. Experience with integration of Webex CC with third party tools Ability to read and analyze PCAPs, SIP traces, and call logs.

In Cisco, we have an outstanding opportunity where we get to use the technology we build! We are Innovators . We drive innovation to propel business transformation while maintaining operational quality. We are Accelerators. We accelerate digital solutions to generate cost savings and efficiency gains for enterprise growth and success. We are Transformers. As customer zero, we transform the customer experience by being our own customer first with agility, quality, and security, we continuously deliver business outcomes for our clients. Cisco Apprentice Program- Our Apprenticeship Program is a great way for you to experience the corporate world and gain industry relevant knowledge and skills. Depending on the team you would join, you will have the opportunity to learn to do a combination of one or more of the following: Sales Operations Analyst – Trainee: Assist in data analysis/data crunching Support team with process and execution on NYR activities Working with stake holders on account creation process Help segments in co-ordination on any New Programs/Projects Finance Analyst – Trainee: Learn to document the business requirements. Learn to document the standard operating procedures. Understand book-keeping in Company by performing various guided actions. Support the team on various tasks as directed on a daily basis. Learn to operate the various tools that are used in the corporate to analyze the data. Conduct data gathering effectively and efficiently. Present the data and insights in a logical influential manner to drive data driven business decisions. Perform metrics analysis as required to provide actionable information to end users Who you are: Completed 3-year Non-Engineering degrees ( B.Com , BBA, BA, BBM etc.) You must have graduated in 2024 and obtained Provisional Degree Certificate. Must be available for a period of 12 months starting Aug 2025 Basic Knowledge of MS office tools Good communication skills, passion & desire to learn, “Can do” attitude, proactive engagement, solutions seeking & a team player. Must have enrolled as a "student" on https://nats.education.gov.in/ and have a valid student enrolment number issued by NATS. Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture enthusiast? Many of us are. Passion for technology and world changing? Be you, with us! Note: Please note this is an apprentice training program in line with the National Apprenticeship Training Scheme and is a fixed term program of 12 months. Disclaimer: Cisco’s greatest strength is its people. To ensure that we hire the best talent in the right way, we follow a strict hiring process, and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco recruiters about careers will: Be in direct response to an application you have submitted through the company jobs site Begin with screening or an interview Originate from a Cisco email address, and Be conducted across email, phone, or Webex Cisco will never make a job offer without conducting an interview process or ask candidates for payments in any way. All formal applications status can be viewed through https://jobs.cisco.com , with all offers coming from Cisco Recruiting mailer with directions to access via a secure portal. If you have been requested to apply for a role or have received an offer from sites or channels other than above mentioned, please do not provide any personal identifying information, including your Social Security or other personal identifying number, birth certificate, banking information, driver's license, or passport. If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility and cannot be held liable for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.