483 Webex Jobs - Page 5

Number of Openings* 1 Approved ECMS RQ# * 533192 Duration of contract* 6 months Total Yrs. of Experience* 8+ Years Relevant Yrs. of experience* 5+ Years Detailed JD *(Roles and Responsibilities) 8+ years of overall experience and 5+ years of experience in STIBO STEP MDM Solutions Strong knowledge of MDM solutions (CMDM, SMDM, Multi-domain MDM) in STIBO STEP Extensive experience in Extension APIs, Business Rules Experience in Stibo SaaS Knowledge on Data modeling and configuration, designing and building business processes and item data management workflows Preferred Stibo Certification Various STEP implementation techniques and best practice knowledge Interact with clients for plans, specifications and effort estimates for development and support work. Work on Change Requests & Enhancements of STIBO STEP Data provisioning for New developments and enhancements Support UAT Testing during Business Hours Post Go-live support Walkthrough end users and other consultants on the solution using different use cases. Mandatory skills* STIBO STEP MDM Desired skills* STIBO STEP MDM, STIBO SAAS Domain* MFG vendor billing rate* 9000 INR/day Work Location* Gurgaon, Bangalore only Background check process to be followed: * Before onboarding / After onboarding: * BGV Agency: * After Onboarding BGV agency is as per Infosys standard procedures Mode of Interview: Telephonic/Face to Face/Skype Interview* Video Conference(WebEx/MS Teams)

Hello, Kindly find the JD as discussed for AV Engineer profile also find below brief about our Company. Velocis Systems Private Limited is an IT solutions and services provider based at various locations in India. With a focus on accelerating digital transformation journeys, Velocis partners with customers using future-ready technologies and excellent service quality. The company serves over 700 customers across India and has a network of 130+ service locations. We believe that each of us has the power to make an impact. Thats why we put our team members at the centre of everything we do. Our’s is a unique family of businesses that helps individuals and organizations unlock their full potential by providing tailored solutions, innovative strategies, and personalized support to achieve their goals and drive sustainable growth.[ www.velocis.in ] Job Description What you will be doing: • Run corporate live events and provide support for UC technologies such as Microsoft Teams, MTRs and Cisco video conferencing.• Work with and assist UC engineers for UCE projects, perform statistical analysis, analyze datasets and generate reports.• Organization o Planning, executing, tracking multiple meetings. o Ability to keep up to date on virtual event technology. o Liaison between facilities, IT teams and event stakeholders• Coordinating (Webcast production) o Scheduling, booking, planning event, conduct dry-runs, pre-production and post production. o Attend meetings with stakeholders to identify issues and make recommendations.• Technical skills o Working knowledge of supporting meetings platforms such as Microsoft Teams, Webex, Zoom, etc. o Experience with Events platforms such as Microsoft Teams Live Event, Microsoft Stream, Webex Event Center, vMix, Pearl 2 Encoder, Panopto, OBS, and video editing programs like Adobe Premiere Pro• Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively.• Install, configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality.• Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences• Familiarity with Poly phones and their setup within conference rooms, ensuring efficient and clear communication capabilities. • Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.• Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.• Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.• Maintain accurate records of AV equipment inventory, configurations, and maintenance activities. What we need to see: • Minimum 3 years of experience in IT working as Unified Communications/Internal Events operations admin• Minimum bachelor’s degree in computer science, Engineering or related discipline• Experience using collaboration and conferencing tools such as Cisco Webex, Microsoft Teams• Experience with Vyopta, Pexip CVI, Magic Info, Novisign, Cisco Webex control hub, Teams admin portal is a plus• Technical, analytical, and presentation skills with a high degree of self-motivation and can-do attitude with strong MS office skills• Ability to work in a dynamic environment and adhere to tight deadlines.• Resilient and result driven to meet the required deadlines.• Strong communication and interpersonal skills (verbal and written)

The Evernorth Digital team is like few in comparable technology companies today: We are a collective of carefully curated, specialized disciplines that, when whole, imagines, plans, defines, tests, instruments, measures, builds, deploys, monitors and optimizes end-to-end experiences that represent the health services suite of product offerings. We are united by our mission to redefine health care as we know it, and the digital team is unified in the belief that we are responsible for the future of healthcare. This means that our products must inspire change in people that leads to positive pathways: pathways that lead to health, to healing, to preventative wellness and ultimate vitality. The Engagement Content Strategist role will be part of a specialized content discipline that helps customers navigate their healthcare experience in a way that is personalized, data-driven, and leads to positive health outcomes. By considering individual needs and opportunities, you will help to craft communication experiences that engage and personalize pathways for customers focusing on deep customer understanding and driving business value through optimal healthcare navigation. Section 3: Responsibilities Clearly outline the primary duties and tasks associated with the role. Use action verbs (i.e., lead, drive, analyze, assess, research, etc.) to convey expectations. Responsibilities Partner with product and communication teams to drive outcomes through predictive modeling, multi-channel strategies and programmatic experimentationWork with cross-functional teams to understand product roadmap and goals, ensure alignment with content that contributes to product KPIsPlan, develop, edit, test, and improve communications content in partnership with digital product and clinical program design teamsDevelop and execute comprehensive communication strategies for customer outreach and engagementCollaborate with creative teams to generate meaningful and engaging outreach materialsHelp evolve content design processes to facilitate the needs of the businessThink strategically about how content scales across channels, conditions, and behaviorsHelp drive personalization and performance by partnering with analytics and content delivery teams Section 4: Qualifications Specify the skills, experience, and education required for the role. Differentiate between the must-haves and nice-to-haves. Required skills : List the specific skills required for the job, including technical, leadership skills, and any industry-specific skills. Required Experience : Clearly state any mandatory requirements, such as formal education, certifications, licenses, or specific years of experience. Desired Experience : List any nice-to-have experience, including industry experience, exposure to specific technologies, certifications, etc. Qualifications Required Skills (Critical Competencies) Strategic Mindset Seeing ahead to future possibilities and translating them into breakthrough strategies Drives Results Pushes team and cross functional partners to deliver needed results in tough circumstances and expedited timelines Action Oriented Takes on tough challenges with sense of urgency, high energy, and enthusiasm Decision Quality Makes sound and timely decisions to keep work moving forward Manages Complexity Makes sense of complex and sometimes contradictory information to effectively solve problems Manages Ambiguity Operates effectively and drives work forward even when things are not certain or there is no clear way forward Balances Stakeholders Anticipates and balances the needs of multiple stakeholders across Health Services and Enterprise Collaborates Quickly builds partnerships and works collaboratively with others to ensure progress Courage Steps up to address difficult issues and says what needs to be said Instills Trust Quickly gains confidence and trust of others through honesty, integrity, and authenticity Communicates Effectively Develops and delivers multi-mode communications that convey a clear message and adapts to multiple audiences Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations. Required Education Minimum of bachelor degree in English, a healthcare field, or communications/marketing Required Skills Strong knowledge of health communications Strong research skills and ability to leverage successful campaign learnings to inform future campaign strategic messagingSkilled in UX/UI best practices and content best practicesSkilled in writing marketing and communications best practices for patients (emails, SMS, push notifications)Strong writing and editorial skills with a clear, concise style and excellent grammar, punctuation, and spellingProficiency in health literacy and communicating complex clinical information to consumer audiencesExperience using Figma design, Figjam collaboration, Microsoft Office (PowerPoint expertise a plus,) async chat tools (Slack, Webex Chat, etc.), Confluence, SharePoint, and OneDriveA portfolio demonstrating writing skills across UX/digital products and outreach communications Required Experience Overall 5-8 years of experience with healthcare content strategy, patient/customer healthcare marketing communications, and healthcare UX/digital copywritingFamiliarity with content style guidelines and content managementDemonstrated results in ability to think strategically, anticipate future consequences and trends, and incorporate them into both a short-term and long-term strategic planTrack record of working well across engineering, data science, design and lines of business Desired Experience An understanding of the science of behavior change and how to apply behavioral influence techniques in the areas of patient activation, engagement, and improving health outcomes Experience using AI tools to support content management and delivery

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role This position is responsible for administrative support for two Vice Presidents within Technology. The role is also integral to enabling multiple highly dynamic teams within a high paced environment. The day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The optimal candidate needs to be extremely proactive in anticipating and adapting to the shifting needs of organization leaders. They also must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to fluidly navigate all levels within and across large organizations will also be critical to success. Day to day responsibilities include, but are not limited to: Organizing and proactively maintain calendars across time zones. General follow-ups to effectively meet deadlines and commitments Working closely with other administrative assistants on office operations and providing back-up support when needed Maintaining headcount reporting, organizational charts, and department distribution lists Organizing internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering Ensuring timely preparation and processing of expense reports Coordinating travel arrangements, including air, hotel, transfers, and visas when needed Assist with India based supported colleague engagement activities Other ad hoc administrative work, as needed Minimum Qualifications 3 - 5 years of experience as an Executive Assistant Excellent calendar management skills across time zones Ability to quickly adapt and be flexible in a dynamic workplace Ability to effectively deal with a broad range of contacts and personalities internal and external High level of integrity required for handling sensitive and confidential information Exceptional organizational, administrative, and interpersonal skills Ability to prioritize multiple tasks with minimal guidance Strong written and verbal communication skills Extremely thorough with a high level of attention to detail and quality; timely follow up Proven team player with ability to collaborate across groups and influence others Experience in providing support remotely to a geographically disbursed team Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook Experience with Ariba, Concur or AMEX systems is desirable Positive, can-do attitude Commitment to ongoing learning and development Preferred Qualifications Advanced Excel skills Advanced Power Point skills Final accounting We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Does Success Look Like? Sprinklr is looking for a Platinum Support Account Manager I (PSAM-I) to join our growing Platinum Support team. You will be the primary technical support point of contact for Sprinklr’s largest and most complex customers, managing high-impact interactions and collaborating with cross-functional teams to ensure timely and exceptional service delivery. This role requires strong expertise in Contact Center platforms, deep technical knowledge across voice protocols, and a customer-first mindset. As a trusted advisor, you will advocate for your clients, drive operational excellence, and play a pivotal role in ensuring long-term customer satisfaction and platform adoption. What You’ll Do Customer Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs. Lead case reviews and regular account check-ins to discuss ticket trends, release readiness, and ongoing product improvements. Closely track and manage customer cases, ensuring adherence to SLAs and quick resolution of issues. Own and resolve client-specific platform issues without engineering intervention whenever possible. Provide proactive communication on product updates, best practices, and feature releases. Partner with Customer Success, Sales, and Services teams to align on strategy and deliver seamless support. Act as the primary escalation point and participate in critical bridge calls and incident response. Contact Center Expertise Support Voice and Non-Voice Contact Center solutions such as Genesys Engage, Amazon Connect, Cisco Webex CC, RingCentral, Nice CXone, Talkdesk, Vonage, and Avaya. Demonstrate hands-on knowledge of voice protocols (TCP/IP, SIP, RTP, SRTP, WebRTC), CTI, IVR, SBC, dialers, VOIP, DID, and carrier integrations. Utilize tools like Wireshark for traffic analysis and troubleshooting of SIP/VoIP-related issues. Support integrations with UCaaS, CPaaS platforms, and tools like MS Teams. Operational Excellence Prepare and present internal reports highlighting customer health scores, account risks, and mitigation strategies. Collaborate with Product and Engineering teams to debug and resolve complex issues, ensuring a high standard of service delivery. Plan and support high-impact customer events, implementations, and release go-lives. Product Adoption & Advisory Design and configure Sprinklr platform solutions based on best practices tailored to client-specific needs. Provide strategic consulting during all phases of project implementation and long-term platform adoption. Educate clients on maximizing platform value through regular insights, knowledge sharing, and optimization suggestions. What Makes You Qualified Fluency in English and Portuguese is mandatory. 2+ years of experience in telecom, call center integration, or VoIP with direct hands-on exposure to SIP protocol and RTP packet management. 3+ years in enterprise customer support, technical account management, or SaaS account management, preferably in a B2B environment. Experience supporting or deploying Contact Center and UCaaS/CPaaS applications across global clients. Hands-on knowledge of Salesforce Service Cloud, customer portals, and CRM systems. Strong understanding of Voice/Video protocols and networking tools like Wireshark. Exceptional communication, analytical, and problem-solving skills. Demonstrated ability to build trusted relationships with executive-level stakeholders and cross-functional teams. Comfortable working across U.S. and LATAM time zones, with occasional weekend support as required. Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Does Success Look Like? Sprinklr is looking for a Platinum Support Account Manager I (PSAM-I) to join our growing Platinum Support team. You will be the primary technical support point of contact for Sprinklr’s largest and most complex customers, managing high-impact interactions and collaborating with cross-functional teams to ensure timely and exceptional service delivery. This role requires strong expertise in Contact Center platforms, deep technical knowledge across voice protocols, and a customer-first mindset. As a trusted advisor, you will advocate for your clients, drive operational excellence, and play a pivotal role in ensuring long-term customer satisfaction and platform adoption. What You’ll Do Customer Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs. Lead case reviews and regular account check-ins to discuss ticket trends, release readiness, and ongoing product improvements. Closely track and manage customer cases, ensuring adherence to SLAs and quick resolution of issues. Own and resolve client-specific platform issues without engineering intervention whenever possible. Provide proactive communication on product updates, best practices, and feature releases. Partner with Customer Success, Sales, and Services teams to align on strategy and deliver seamless support. Act as the primary escalation point and participate in critical bridge calls and incident response. Contact Center Expertise Support Voice and Non-Voice Contact Center solutions such as Genesys Engage, Amazon Connect, Cisco Webex CC, RingCentral, Nice CXone, Talkdesk, Vonage, and Avaya. Demonstrate hands-on knowledge of voice protocols (TCP/IP, SIP, RTP, SRTP, WebRTC), CTI, IVR, SBC, dialers, VOIP, DID, and carrier integrations. Utilize tools like Wireshark for traffic analysis and troubleshooting of SIP/VoIP-related issues. Support integrations with UCaaS, CPaaS platforms, and tools like MS Teams. Operational Excellence Prepare and present internal reports highlighting customer health scores, account risks, and mitigation strategies. Collaborate with Product and Engineering teams to debug and resolve complex issues, ensuring a high standard of service delivery. Plan and support high-impact customer events, implementations, and release go-lives. Product Adoption & Advisory Design and configure Sprinklr platform solutions based on best practices tailored to client-specific needs. Provide strategic consulting during all phases of project implementation and long-term platform adoption. Educate clients on maximizing platform value through regular insights, knowledge sharing, and optimization suggestions. What Makes You Qualified Fluency in English and Portuguese is mandatory. 2+ years of experience in telecom, call center integration, or VoIP with direct hands-on exposure to SIP protocol and RTP packet management. 3+ years in enterprise customer support, technical account management, or SaaS account management, preferably in a B2B environment. Experience supporting or deploying Contact Center and UCaaS/CPaaS applications across global clients. Hands-on knowledge of Salesforce Service Cloud, customer portals, and CRM systems. Strong understanding of Voice/Video protocols and networking tools like Wireshark. Exceptional communication, analytical, and problem-solving skills. Demonstrated ability to build trusted relationships with executive-level stakeholders and cross-functional teams. Comfortable working across U.S. and LATAM time zones, with occasional weekend support as required. Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Job Description Job Title – PROJECT CO-ORDINATOR __________________________________ About JLL: We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! __________________________________ Responsibilities:  Prepare project management reports and meeting minutes  Manage all project documentation including contracts, budgets and schedules  Maintain best practices templates on SharePoint site  Administrative duties to include but not limited to: copying, coordinating travel arrangements, expense report preparation, organizing lunches, WebEx meetings, etc.  Manage accounts receivables according to the guidelines and requirements set by the Facilities Manager, Operations Manager, or project team  Ensure that all accounts receivables are maintained at a level not to exceed planned working capital charge as set by corporate finance, the project team and/or the Regional Operations Manager  Assist local team in meeting targeting financial numbers as determined on a yearly basis by the Management Executive Committee  Proactively manage project-related issues on account or assignment  Demonstrate proficiency in the use and application of all project management  Prepare PowerPoint presentations, memos, responses to proposals and research  Actively collaborate with stakeholders and leverage platform support  Assist with client communication, conferences, and events  Maintain all files and documents related to project assignment  Any and all other duties and tasks assigned Requirements/Qualifications:  Bachelor’s degree from an accredited institution required  1-3 years of experience working in a similar role  Detail oriented and organized- must have ability to proactively plan for multiple projects at a time  Strong communication skills- both written and oral  Proficient with Microsoft programs such as PowerPoint, Word, Outlook, etc.  Must be a self-starter- able to start and complete projects independently  Proactive – does not wait for tasks to be asked but always prompts to identify what else can be done.  Customer Focus – dedicated to meeting the expectations and requirements of the external and internal customer, acts with customer in mind, establishes and maintains effective relationships with customers, and gains their trust and respect.  Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture  Interpersonal Savvy – relates well to all kinds of people, inside and outside the organization uses diplomacy and tact If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

We are seeking an experienced and innovative Senior Engineer Technology to lead complex engineering projects, support technology development initiatives, and guide junior engineers in delivering robust and scalable solutions. The ideal candidate has a strong background in [specify domain: software development / mechanical systems / electrical systems / etc.], problem-solving ability, and a passion for leveraging new technologies to improve systems and processes.

• Receive incoming calls and track all received requests in incident management system • Categorize incident based on criticality and priority • Ensure all the incidents are responded to and closed and tracked the SLA breaches • Creating Knowledge base articles for the frequent issues and ensuring the team utilizes them • Maintain and Update SOPs for regular tasks and ensure strict adherence to follow the SOPs • Ensure incident logs are updated frequently and escalate incidents as required • Act as an escalation point for all the team members with respect to Data center Monitoring and Service desk operations • Excellent troubleshooting knowledge on remote desktop related issues • Knowledge of User provisioning in Windows Active Directory, Password reset • Excellent troubleshooting Email and MS outlook related issue • Basic troubleshooting printer and printing related issue • Experience in monitoring tools like SCOM, SolarWinds, Nagios • Hands on experience in Desktop application installation and configuration • Experience Folder NTFS Share permission management • Knowledge of troubleshooting VPN Issues • Knowledge of setup and configuring Webex meetings for end user devices

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. This APJ-based role is focused on supporting the multitude of existing enablement programs for our internal and channel selling programs. With a drive for analysis, the successful candidate will have a passion for using data to inform decisions. Utilising strong skills in reporting and metrics, they will be responsible for guiding the creation and utilisation of content. The successful candidate will be involved in identifying, planning and shaping end-user enablement materials and activities. Working closely with the cross-functional APJ teams in the sales, technical and marketing and teams it requires a candidate who is curious about data, ROI and the measurement of program success. As part of the APJ sales acceleration team this role reports to the APJ Sales Acceleration Senior Director and would be office-based 3 days a week (Tue-Thur), as well as including international travel to regions including India, Korea, Australia and Southeast Asia as needed. Responsibilities Be involved in the creation/delivery/ execution and reporting of sales-based programs such as (but not limited to) webinars, partner competency programs, sales training microlearning. Measure the efficacy / ROI of enablement programs. Provide detailed analysis of what works and why and use these findings to guide further programs Create and maintain accurate data required for event attendance such as launchpad and sales training experience in providing detailed reporting on progress with tools such a Tableau, Excel, Monday.com and others Actively manage the onboarding process Experience in working with procurement departments for logistics on hotel based events. Evaluate existing programs to ensure their quality and effectiveness Communicate weekly with stakeholders from enablement team and marketing & sales stakeholders. Be the APJ leader in maintaining content repositories on platforms such as Cornerstone. Qualifications Familiarity with sales methodologies and their adaptation into a sales environment. Awareness of or experience with Salesforce.com or similar CRM preferred. Awareness of or experience with collaboration tools like MS Teams, WebEx, etc. Facilitation & coaching experience. Creation/maintenance of Monday.com boards Advanced Excel skills Advanced Tableau / DataBricks skills Familiarity with basic AI concepts such as LLM, token weighting, etc. Experience in DISC Solid ROI research credentials Proven Veeam portfolio knowledge. Demonstrated experience in either a partner or partner ecosystem training role Excellent communication and interpersonal skills. Proven record of driving programs and projects independently with success. Exceptional organization skills with the ability to manage multiple projects simultaneously. Ability to adapt in a fast-paced work environment; must be a high-energy, motivated self-starter. Able to travel as needed (up to 30%) international travel. Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

Global and/or Fortune 500 level client account oversight Monitor user adoption and system usage, and recommend strategies to increase usage/adoption Maintain a strong advisory relationship with key client contacts in positions that can significantly impact adoption Monitor user compliance and recommend strategies to increase usage/compliance Create and maintain an annual success plan to help clients advance adoption, strategic meeting management, and program maturity Conduct success reviews to gauge progress, identify areas for improvement, gather and maintain key client metrics to achieve client/company objectives Contribute towards new account implementation or guide onboarding as the primary success owner Provide consultation on business processes and best practices as they relate to enterprise meeting management technology and event sourcing Demonstrate detailed product knowledge and gather client requirements for future product releases Document, route, and track feature requests, and provide the client with updates quarterly Cultivate new business opportunities by asking questions, mining opportunities presented, and sharing findings with sales Produce client deliverables such as communications plans, SOPs, strategic account plans, etc. Design, coordinate, and in some cases, conduct user training programs Manage activities and liaise between the client and the various departments within Cvent, including Technology, Sales, Client Services, and Marketing Contribute to internal departmental process documentation. Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 5000+ employees and nearly 21,000 customers worldwide, including 80% of the Fortune 100 companies, in more than 100 countries. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: Global and/or Fortune 500 level client account oversight Monitor user adoption and system usage, and recommend strategies to increase usage/adoption Maintain a strong advisory relationship with key client contacts in positions that can significantly impact adoption Monitor user compliance and recommend strategies to increase usage/compliance Create and maintain an annual success plan to help clients advance adoption, strategic meeting management, and program maturity Conduct success reviews to gauge progress, identify areas for improvement, gather and maintain key client metrics to achieve client/company objectives Contribute towards new account implementation or guide onboarding as the primary success owner Provide consultation on business processes and best practices as they relate to enterprise meeting management technology and event sourcing Demonstrate detailed product knowledge and gather client requirements for future product releases Document, route, and track feature requests, and provide the client with updates quarterly Cultivate new business opportunities by asking questions, mining opportunities presented, and sharing findings with sales Produce client deliverables such as communications plans, SOPs, strategic account plans, etc. Design, coordinate, and in some cases, conduct user training programs Manage activities and liaise between the client and the various departments within Cvent, including Technology, Sales, Client Services, and Marketing Contribute to internal departmental process documentation. Heres What You Need: Bachelor s degree or equivalent professional industry working experience strongly preferred. An advanced degree a plus 7-13 years of work experience in a Customer Success role Experience working in Fortune 500 corporation, travel, hospitality, software, or other high-tech industry is a plus Prior use of online registration and booking tools is preferred Excel at developing client relationships Ability to work independently and manage multiple projects simultaneously Ability to communicate effectively with clients and internal team members Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook Prior use of products such as Salesforce.com and WebEx is a plus

Job Description Job Title – PROJECT CO-ORDINATOR __________________________________ About JLL: We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! __________________________________ Responsibilities:  Prepare project management reports and meeting minutes  Manage all project documentation including contracts, budgets and schedules  Maintain best practices templates on SharePoint site  Administrative duties to include but not limited to: copying, coordinating travel arrangements, expense report preparation, organizing lunches, WebEx meetings, etc.  Manage accounts receivables according to the guidelines and requirements set by the Facilities Manager, Operations Manager, or project team  Ensure that all accounts receivables are maintained at a level not to exceed planned working capital charge as set by corporate finance, the project team and/or the Regional Operations Manager  Assist local team in meeting targeting financial numbers as determined on a yearly basis by the Management Executive Committee  Proactively manage project-related issues on account or assignment  Demonstrate proficiency in the use and application of all project management  Prepare PowerPoint presentations, memos, responses to proposals and research  Actively collaborate with stakeholders and leverage platform support  Assist with client communication, conferences, and events  Maintain all files and documents related to project assignment  Any and all other duties and tasks assigned Requirements/Qualifications:  Bachelor’s degree from an accredited institution required  1-3 years of experience working in a similar role  Detail oriented and organized- must have ability to proactively plan for multiple projects at a time  Strong communication skills- both written and oral  Proficient with Microsoft programs such as PowerPoint, Word, Outlook, etc.  Must be a self-starter- able to start and complete projects independently  Proactive – does not wait for tasks to be asked but always prompts to identify what else can be done.  Customer Focus – dedicated to meeting the expectations and requirements of the external and internal customer, acts with customer in mind, establishes and maintains effective relationships with customers, and gains their trust and respect.  Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture  Interpersonal Savvy – relates well to all kinds of people, inside and outside the organization uses diplomacy and tact

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. Responsibilities > Work in 24x7 environment >Support Cisco Unified Communications (UC) platforms, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Expressway C & E, and Cisco Unified Border Element (CUBE), ensuring high availability and seamless call control across enterprise networks. >Manage Webex Calling Multi-Tenant environments via Webex Control Hub, including number management, location-based routing, PSTN integration (via Local Gateway/CUBE), and emergency call configurations. Support operations on User provisioning, features like hunt group, Auto attendant, and shared lines Configure SIP endpoints and trunks on Cisco CUBE, CUCM, Webex Calling, and AudioCodes SBCs for seamless interoperability with service providers and cloud communication platforms. Develop and maintain Webex API integrations using Cisco Webex REST APIs to automate user provisioning, de-provisioning, and system monitoring. Utilize tools like Postman and Webex Integration Guides for testing and documentation. Troubleshoot call quality issues including echo, jitter, and media path inconsistencies using tools such as syslog, CDRs, and SIP debuggers. Support AudioCodes Mediant SBCs (500, 800, VE, etc.) in enterprise and hybrid environments, including secure configuration for SIP trunking, routing policies, and media negotiation. KPI Reporting preparation and publishing to stakeholders Define Work procedure documentation to keep the day to day activities on live Work for continuous improvement to meet customer expectations. Experience / knowledge 5 to 8 Years of experience Deploy, configure, and support Cisco Unified Communications platforms, including: Cisco Unified Communications Manager (CUCM), CUC, Expressway C & E, CUBE Experience with Webex Calling Multi-Tenant provisioning, number management, and dial plan configuration via Webex Control Hub. Knowledge of location-based call routing, PSTN connectivity (Local Gateway/CUBE), and emergency call routing setup. Proficient in managing user provisioning, calling behavior, hunt groups, auto-attendants, and shared line appearance. Familiarity with analytics & reporting tools within Webex Control Hub for call usage and troubleshooting. Experience with configuring SIP on Cisco CUBE, CUCM, Webex Calling, and AudioCodes SBC Strong understanding of SIP signaling, call setup/teardown, and call flow analysis. Experience working with Cisco Webex REST APIs for automating user provisioning, deletion Knowledge of Webex Integration Guides, Postman, and API documentation tools Experience with AudioCodes Mediant SBCs (500, 800, VE, etc.) in enterprise Ability to integrate AudioCodes SBC with cloud UC platforms like Webex Calling Hands-on with call quality troubleshooting, echo, jitter, and media path diagnostics Experience deploying and managing AudioCodes Virtual Edition SBCs (VE) on AWS EC2 instances. Knowledge of VPC, security groups, Elastic IPs, NAT gateways, and load balancers for VoIP infrastructure. Strong understanding of DMZ network architecture and its role in UC and SBC deployments Job: IT Infrastructure Engineer Organization: IT Infrastructure Schedule: Full time Employee Status: Regular Job Type: Permanent contract Job Posting Date: 2025-07-14 Join Us ! Being part of our team, you will join: one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development a multi-cultural environment that values diversity and international collaboration more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Job Description We seek an innovative professional with expertise in AI tools like Copilot to boost engineering productivity. The role involves identifying bottlenecks, proposing tailored GenAI solutions, and integrating them into networking product development to streamline workflows and drive AI adoption across teams. Technologies: - GenAI Algorithms, LLM's, NLP, Hugging Face, RAG, OpenAI models, Microsoft and GitHub Copilot, Agentic AI, AI-powered tools, Advanced python for Datascience, Flash , REST API, debugging tools, parser tools, troubleshooting and investigating capabilities. Required Qualifications: - 2+ years using GitHub Copilot, OpenAI, and other AI coding tools to boost development productivity. 2+ years in GenAI: model design, fine-tuning, and deployment. 3+ years in Python: building AI/ML pipelines, automation tools, and data processing scripts. Hands-on experience applying GenAI/ML for code generation, summarization, workflow automation, and virtual assistants. Delivered AI-driven impact in 2–3 engineering projects. Ability to identify and develop use cases in BI, automation, and areas like smart troubleshooting and adaptive testing. Proficient in LLMs, NLP, and AI/ML for software and networking applications. Knowledge of integrating AI with platforms like Webex, Zoom, and Teams via APIs. Skilled in scripting, automation, and AI-augmented workflows. Experienced in Agile/Scrum. Strong problem-solving, communication, and mentoring skills; able to work independently and collaboratively. Desired Skills: - GitHub Copilot certification. Experience with networking products software development. Familiarity with CI/CD, DevOps, and automation tools. Understanding of responsible AI practices. Experience with data analysis and visualization for AI productivity. Knowledge of cloud-based AI services and integrations. Primary Skills GenAI, LLMs, AI Tools, Python Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Company Description ShreeOjas System & Techinfra Pvt Ltd, founded in 2019, is a leading Information Technology Service & Solution provider committed to boosting productivity and work efficiency. We partner with customers on their journey to success by offering top-tier hardware, software, implementation, and support services. Serving both SMBs and large enterprises, we emphasize human values and personal relationships, ensuring strong, lasting partnerships. Our team offers innovative solutions to navigate market challenges, delivering out-of-the-box solutions through our global network of partners. Role Description This is a full-time, on-site role for an Audio Visual Engineer, located in Mumbai. The Audio Visual Engineer will be responsible for designing, implementing, and maintaining audio-visual systems. Daily tasks include setting up and operating audio-visual equipment for various events, troubleshooting technical issues, and collaborating with team members to ensure the seamless operation of AV systems. The role also involves providing training and support to users and maintaining up-to-date knowledge on AV technologies. 📢 We’re Hiring: Audio Visual (AV) Engineers | Multiple Locations - Mumbai, Pune, Chennai Are you passionate about cutting-edge audio-visual technology? Do you have experience working with tools like Microsoft Teams, PEXIP, Crestron, Polycom, and Cisco? If yes, we want to hear from you! 🔧 Position: Audio Visual Engineer (AV Engineer) 📍 Locations: Mumbai (13 Positions) Pune (3 Positions) Chennai (1 Position) 🎯 Job Responsibilities: Design, install, configure, maintain, and troubleshoot AV systems across corporate environments. Install and integrate AV equipment: projectors, displays, video walls, microphones, speakers & control systems. Configure hardware/software, calibrate systems, and ensure optimal performance. Daily system pre-testing and checklist reporting before office hours. Troubleshoot and resolve AV incidents (P3/P4 level faults), coordinate with vendors for escalations. Generate log reports from VC endpoints & infrastructure. Monitor platforms like PEXIP daily; proactively identify & address issues. Provide on-site & remote support, user training, and coordinate with local and distributed teams. Schedule and support VC sessions across Pexip, MS Teams, Teams Events, Zoom, Webex, etc. 💡 Skills & Experience Required: 1–2 years of industry experience in Pro AV systems integration and support. Hands-on knowledge of Cisco, Polycom, QSC, Kramer, Crestron, Xilica, and Sennheiser. Familiarity with FreshWorks (ITSM tool) for IT operations. Basic understanding of networking (IP addressing, VLANs, etc.). Excellent grasp of signal flow and cable management (HDMI, SDI, VGA, Fiber). Strong communication and coordination skills. 🧠 Bonus if you have: AV certifications or vendor accreditations. Experience supporting multi-location AV environments. Come be part of a dynamic, tech-forward team enabling seamless collaboration experiences across India’s top enterprises. Apply Now and Amplify the Experience!

About the job Tata Consultancy Services is hiring for Data Scientist Exp : 6 to 10 Years Location : Pune, Maharashtra Notice period : 30/60/90 days Mode of Interview: Virtual (Teams or Webex) Responsibilities: Design, develop, and maintain data ingestion pipelines, ensuring the timely and accurate collection of data from various sources. Collaborate with cross-functional teams to define and implement data release management processes, including planning, coordination, and deployment of data releases. Monitor data pipelines and infrastructure, identifying and resolving any issues or bottlenecks to maintain optimal performance. Develop and execute comprehensive testing plans for data pipelines and related infrastructure, ensuring the accuracy and reliability of data. Perform in-depth data analysis to provide insights and support decision-making across the organization. Work with Databricks, Azure Cloud, and AWS Cloud to build scalable and robust data solutions, adhering to best practices for security and performance. Collaborate with data scientists, analysts, and other stakeholders to define data requirements and ensure data solutions meet business needs. Continuously research and implement new technologies, tools, and best practices to improve and optimize the data infrastructure. Provide technical guidance and mentorship to junior data engineers on the team. Kindly Share Your Updated CVs Thanks & Regards Shilpa Silonee BFSI A&I TAG Team

Tata Consultancy Services is conducting Virtual Drive on 18th July, 2025 for the skills of Azure Databricks, Pyspark About the Role The role requires a professional with 5+ years of relevant experience in Pyspark and Azure Databricks, focusing on data integration and transformation. Responsibilities 5+ years of relevant experience in Pyspark and Azure Databricks . Proficiency in integrating, transforming and consolidating data from various structured and unstructured data sources. Good experience in SQL or native SQL query languages. Strong experience in implementing Databricks notebooks using Python. Good experience in Azure Data Factory, ADLS, Storage Services, Synapse, Serverless architecture, Azure functions. Experience in Azure DevOps and CI/CD deployments Qualifications Exp : 5 to 9 Years Location : Pune, Maharastra Notice period : 30/60/90 days Mode of Interview: Virtual (Teams or Webex) Required Skills Pyspark Azure Databricks SQL Python Azure Data Factory Preferred Skills Experience with ADLS Familiarity with Storage Services Knowledge of Synapse Understanding of Serverless architecture Experience with Azure functions Kindly share your updated resumes. Thanks & regards Shilpa Silonee BFSI A&I TAG Team

The ideal candidate for this position should have a Bachelor's degree in Engineering, Technology, or Science. You will be working as a Video Conferencing Engineer with a standard 8-hour workday. Your responsibilities will include collaborating with vendors to develop Bill of Materials (BOM) and Bill of Quantities (BQ), reviewing layout and design, and proposing enhancements. You will also be involved in provisioning, testing the room, and providing sign-offs. To excel in this role, you should have expertise in CUCM, WebEx, and Cisco VC technologies. Additional experience in AV technologies such as crestron and shure will be advantageous. A minimum of 5-7 years of relevant experience is required. Your tasks will involve working on Webex VC equipment like Room Kit, Room bar, SX, DX, MX, as well as Webex calling and Webex Meetings. As part of your operational duties, you will be expected to troubleshoot incidents, implement changes, and oversee major events. This position is based in Bangalore and Hyderabad.,

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Must Have Internal & External stakeholder management Familiarity with the CCaaS domain,CCaaS Application Development , contact center solution design In-depth knowledge of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE etc., including their architecture, functionalities, and application development, integration capabilities Governance & communication skills Hands-on configuration of CCaaS platform (MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One) includes, Implementation of Contact Centre platforms Instance creation & setup Configuration Application Development CCaaS integration with CRM ,ITSM & other host application SIP Trunking Understanding of the fundamental ingredients of enterprise integration including interface definitions and contracts; REST APIs or SOAP web services; SQL,MY SQL, Oracle , PostgreSQL , Dynamo DB, S3, RDS Provide effective real time demonstrations of CCaaS & AI (Bots) platforms High proficiency in defining top notch customer facing slides/presentations Proficiency in data visualization tools like Tableau, Power BI, Quicksight and others Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Professional And Educational Background BE / B.Tech / MCA / M.Sc / M.E / M.Tech /Master’s Degree /MBA

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Must Have Internal & External stakeholder management Familiarity with the CCaaS domain, In-depth functional knowledge of sell-service (IVR, Chat Bots) , omni channel & agent desktop applications) of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE Governance & communication skills Deeper techno functional CCaaS expertise for the platforms MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One. Analyze existing business processes and identify opportunities for improvement through technology. Translate business requirements into technical specifications for development teams. Create process maps, use cases, and user stories to illustrate requirements and workflows. Facilitate workshops and meetings with cross-functional teams to ensure alignment on project goals. Assist in the testing and validation of cloud contact center solutions, ensuring they meet business needs. Monitor project progress and provide regular updates to stakeholders. Stay current with industry trends and best practices related to cloud contact centers and customer experience. Ensure compliance with industry standards and best practices. Analyze test results and provide detailed reports on findings. Participate in agile ceremonies, providing input on quality assurance processes Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Run and execute complete User Acceptance Test alongside testers Proficient in writing user stories in JIRA High proficiency in defining top notch customer facing slides/presentations Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Must Have Internal & External stakeholder management Familiarity with the CCaaS domain,CCaaS Application Development , contact center solution design In-depth knowledge of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE etc., including their architecture, functionalities, and application development, integration capabilities Governance & communication skills Hands-on configuration of CCaaS platform (MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One) includes, Implementation of Contact Centre platforms Instance creation & setup Configuration Application Development CCaaS integration with CRM ,ITSM & other host application SIP Trunking Understanding of the fundamental ingredients of enterprise integration including interface definitions and contracts; REST APIs or SOAP web services; SQL,MY SQL, Oracle , PostgreSQL , Dynamo DB, S3, RDS Provide effective real time demonstrations of CCaaS & AI (Bots) platforms High proficiency in defining top notch customer facing slides/presentations Proficiency in data visualization tools like Tableau, Power BI, Quicksight and others Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Professional And Educational Background BE / B.Tech / MCA / M.Sc / M.E / M.Tech /Master’s Degree /MBA

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Must Have Internal & External stakeholder management Familiarity with the CCaaS domain, In-depth functional knowledge of sell-service (IVR, Chat Bots) , omni channel & agent desktop applications) of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE Governance & communication skills Deeper techno functional CCaaS expertise for the platforms MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One. Analyze existing business processes and identify opportunities for improvement through technology. Translate business requirements into technical specifications for development teams. Create process maps, use cases, and user stories to illustrate requirements and workflows. Facilitate workshops and meetings with cross-functional teams to ensure alignment on project goals. Assist in the testing and validation of cloud contact center solutions, ensuring they meet business needs. Monitor project progress and provide regular updates to stakeholders. Stay current with industry trends and best practices related to cloud contact centers and customer experience. Ensure compliance with industry standards and best practices. Analyze test results and provide detailed reports on findings. Participate in agile ceremonies, providing input on quality assurance processes Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Run and execute complete User Acceptance Test alongside testers Proficient in writing user stories in JIRA High proficiency in defining top notch customer facing slides/presentations Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case

Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 5000+ employees and nearly 21,000 customers worldwide, including 80% of the Fortune 100 companies, in more than 100 countries. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: Global and/or Fortune 500 level client account oversight Monitor user adoption and system usage, and recommend strategies to increase usage/adoption Maintain a strong advisory relationship with key client contacts in positions that can significantly impact adoption Monitor user compliance and recommend strategies to increase usage/compliance Create and maintain an annual success plan to help clients advance adoption, strategic meeting management, and program maturity Conduct success reviews to gauge progress, identify areas for improvement, gather and maintain key client metrics to achieve client/company objectives Contribute towards new account implementation or guide onboarding as the primary success owner Provide consultation on business processes and best practices as they relate to enterprise meeting management technology and event sourcing Demonstrate detailed product knowledge and gather client requirements for future product releases Document, route, and track feature requests, and provide the client with updates quarterly Cultivate new business opportunities by asking questions, mining opportunities presented, and sharing findings with sales Produce client deliverables such as communications plans, SOPs, strategic account plans, etc. Design, coordinate, and in some cases, conduct user training programs Manage activities and liaise between the client and the various departments within Cvent, including Technology, Sales, Client Services, and Marketing Contribute to internal departmental process documentation. Heres What You Need: Bachelor s degree or equivalent professional industry working experience strongly preferred. An advanced degree a plus 7-13 years of work experience in a Customer Success role Experience working in Fortune 500 corporation, travel, hospitality, software, or other high-tech industry is a plus Prior use of online registration and booking tools is preferred Excel at developing client relationships Ability to work independently and manage multiple projects simultaneously Ability to communicate effectively with clients and internal team members Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook Prior use of products such as Salesforce.com and WebEx is a plus

Job Title: Campus Hiring Specialist (2–4 Years Experience) – Immediate Joiner 📍 Location: Kolkata 🕒 Experience: 2–4 Years 📅 Join: Immediate About the Role: We are looking for a dynamic and driven Campus Hiring Specialist to join our HR team in Kolkata. This role demands excellent communication and presentation skills , and hands-on experience in campus hiring across Tier 1 and Tier 2 colleges across India. The ideal candidate will be a people-centric professional with a flair for employer branding, candidate engagement, and stakeholder management . Key Responsibilities: End-to-End Campus Hiring: Plan and execute campus hiring strategy across India (Tier 1, Tier 2 colleges, including IITs, NITs, IIMs, Private Universities, and Engineering/Management institutes). Conduct Pre-placement Talks (PPTs), assessments, group discussions, interviews, and final selections. Build and manage campus calendars, event logistics, and coordination with colleges and internal teams. Stakeholder & Relationship Management: Build and maintain strong relationships with college placement cells, student ambassadors, and internal business stakeholders. Coordinate with Business Heads, Hiring Managers, and Functional HR for requirement gathering and interview scheduling. Employer Branding & Engagement: Drive campus branding initiatives including social media campaigns, promotional videos, contests, and events. Create and deliver impactful PowerPoint presentations for pre-placement talks and internal updates. Organize engagement activities such as webinars, case competitions, hackathons, and campus ambassador programs. Talent Pipelining & Candidate Experience: Maintain talent pipeline from top campuses for future requirements. Ensure a high-quality candidate experience through prompt communication and feedback. Reporting & Analytics: Create dashboards and MIS reports for leadership using Excel and PowerPoint. Provide post-event analysis, feedback, and recommendations for continuous improvement. Desired Candidate Profile: Experience: 2–4 years in campus recruitment (preferably from product, services, Solar or Renewable industries or manufacturing industries). Skills: Exceptional verbal and written communication. Excellent PowerPoint presentation and storytelling skills. Strong planning, coordination, and negotiation abilities. Good understanding of employer branding , digital engagement , and social media platforms (LinkedIn, Insta, YouTube). Technical Skills: Proficient in MS Office Suite (especially PowerPoint & Excel), Zoom/Teams/WebEx, and basic ATS usage. Educational Qualification: Graduate/Postgraduate in HR, Business Administration, or related field. Location: Kolkata (mandatory). Joining: Immediate or within 15 days preferred.

About Us: Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here . Overview: We’re looking for a talented technology leader to join our passionate engineering team as a Senior Software Engineer and help us scale and grow our cloud-based systems and technologies with a keen eye towards software quality and operational excellence. As a tech “unicorn” with the headquarters in San Diego, this is a amazing opportunity for the right person to join and guide the technical vision of this pre-IPO software company as we make history in the sales enablement space! As the Senior Software Engineer, you will play a vital part in driving solid cloud architecture and ensure best engineering practices across multiple engineering teams. You, along with your globally dispersed teammates, will collaborate to build micro-service based systems to support multiple different products to support the systems for sharing and collaboration between sales and marketing departments of our customers. You will work closely with our product leads, engineering leads, team and contribute to the best practices for CI/CD. You will also mentor more Jr. engineers and help grow a strong engineering team. This is an opportunity to work as a technical thought-leader and share ideas to build the best-in-class microservice that wows our internal and external stakeholders with its functionality and simplicity. Who you are:: Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience. 5+ years of software engineering experience and a passion for building and innovating – you stay up to date with the latest technologies and trends in development. Must have a strong familiarity within .NET Core, and C# or similar object-oriented languages and frameworks. Data warehouse experience with Snowflake, or similar (AWS Redshift, Apache Iceberg, Clickhouse, etc). Familiarity with RESTFul microservice-based APIs Experience with the SCRUM and the AGILE development process. Familiarity and comfortability developing in cloud-based environments (Azure, AWS, Google Cloud, etc.) Optional: Experience with HTML/CSS/JS and modern SPA frameworks (React Vue.js, etc.). Optional: Experience with 3rd party integrations Optional: familiarity with Meeting systems like Zoom, WebEx, MS Teams Optional: familiarity with CRM systems like Salesforce, Microsoft Dynamics 365, Hubspot. Seen as an active contributor in the team problem-solving-process – you aren't afraid to share your opinions in a low-ego manner or roll up your sleeves and write critical path code or refactor a significant piece of code. Deep experience across multiple software projects, driving end-to-end software development lifecycle of an architecturally complex system or product. Ability to think tactically as well as strategically, respecting what came before you and always thinking longer-term. Highly focused on operational excellence and software quality, with experience in CI/CD and best operational practices. Your technical skills are sought after as you develop in a pragmatic and efficient manner. You enjoy solving challenging problems, all while having a blast with equally passionate and talented team members. Conversant in AI engineering. You’ve been experimenting with building ai solutions/integrations using LLMs, prompts, Copilots, Agentic ReAct workflows, etc. What you'll be doing:: Develop, improve, and maintain, our microservice and ensure seamless integration to the rest of the Seismic platform. Help grow a new local engineering team while collaborating and driving technical and architectural decisions across multiple remote teams. Collaborate with globally-dispersed product managers, designers, and software engineers to rapidly build, test, and deploy code to create innovative solutions and add values to our customers' experience with Seismic. Explore new technologies and industry trends and bring your findings to life in our products. Participate in and contribute towards code reviews, bug/issue triage, and documentation. Contribute to troubleshooting and continuous quality improvements. Job Posting Footer: If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement , backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 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