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3.0 - 7.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
The ideal candidate for this position should have hands-on experience working with Avaya Aura Suite, which includes Communication Manager (CM), Session Manager (SM), System Manager (SMGR), Application Enablement Services (AES), Avaya Experience Portal (AEP), and CMS. Additionally, experience in UC/Voice deployments, IVR configuration, SIP trunking, call routing, and enterprise telephony support is essential for this role. Knowledge of VMware, Linux/Windows servers, and integration with collaboration tools such as Teams and Webex would be beneficial. While not mandatory, having ACIS/ACSS certifications would be preferred. The candidate should have a minimum of 3 to 7 years of experience in Avaya enterprise voice and UC environments. If you believe you possess the necessary skills and experience for this position, please share your updated CV with us at contact@operant.in.,
Posted 1 week ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More~ https~//www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. The IT Support Specialist will be responsible for providing technical assistance and support for company events, online webinars, and day-to-day IT support for staff via phone, email, and internal systems. This role includes diagnosing and resolving issues at user workstations and ensuring timely support for local and remote employees. As a member of the International IT Support Team, the specialist will support the daily computing needs of MathWorks’ offices in India. This position is based in the Bangalore office. MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence. Responsibilities Provide company meetings support by organizing and supporting various channels like MS Teams, WebEx, Meeting rooms Audio Video. Create, edit, and publish meeting recordings. Playback and support online videos playbacks. Conduct preventive maintenance and administer the meeting rooms. Respond to IT Help Desk incidents, acknowledge tickets, and provide user level support until incident is resolved. Prioritize and troubleshoot software, hardware, network, and access issues; including investigation of the issue, conducting root cause analysis, escalating problems to other team members or vendors, performance tuning, etc. Record track and maintain regional IT asset inventory in the asset management system Work with worldwide SSG team on various piloting activities and deployments. Occasional travel to remote offices Provide training to users related to desktop products Liaise with local external service and support technician Support the optimization of the existing environment Participate in local and global IT projects as required Minimum Qualifications A bachelor's degree and 1 year of professional work experience (or equivalent experience) is required. Additional Qualifications A college degree and 1+ year of professional work experience, or 3+ years’ work experience in Information Technology, including 1 year support experience with networked PC equipment Experience with supporting Audio Video equipment in combination with MS Teams / Webex in a conferencing environment Working knowledge of video editing and mixing tools Working knowledge of audio devices and mixers Excellent verbal and written communication in English. In-depth knowledge of Desktop Operating systems, VDI desktops In-depth knowledge of standard desktop software including Microsoft Office & Unified Communications products In-depth knowledge of desktop and laptop hardware components Audio Video and events support experience
Posted 1 week ago
40.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role In this essential role, you will be serving as Amgen’s Digital Asset Management (DAM) librarian. As a cross-functional position, you will collaborate closely with Regulatory Operations, engage with marketing teams as well as creative agencies to drive key commercial objectives. The day-to-day duties of this role will involve the quality checks of various promotional creative files, perform art buying services for Amgen’s marketing teams, and engaging creative agencies to coordinate the collection of core digital assets. A strong proficiency in graphic design and video editing software—such as Adobe Creative Suite, Premiere Pro, and After Effects—is critical for success in this role. Additionally, experience with Veeva PromoMats is essential. Roles and Responsibilities: Evaluate creative file submissions and system metadata of marketing materials, ensuring completeness, accuracy, and compliance with licensing requirements. Collaborate with creative agencies and marketing teams to oversee the renegotiation, renewal and collection of usage rights for marketing materials. Leverage company subscriptions to provide art procurement services in support of Amgen’s marketing initiatives. Retrieve, validate, and distribute digital asset packages to agencies and marketing teams, utilizing Amgen’s various data repositories. Facilitate and participate in stakeholder meetings to ensure adherence to Digital Asset Management (DAM) timelines and processes. Maintain and manage records in Veeva and SharePoint; prior experience with SharePoint and Veeva Business Admin certification preferred. Led and facilitate Webex/MS Teams meetings, including agenda preparation and accurate documentation of meeting minutes. Create infographics and presentation materials; perform technical editing and proofreading of process documentation. Required Knowledge and Skills: Fluent with Veeva PromoMats and RIM. Proficiency in Veeva digital asset management (DAM) systems and experience handling various file types, metadata, licensing agreements, and usage rights. Strong knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign), Premier Pro, After Effects, as well as other design tools. Proficient in Microsoft Office Suite, including PowerPoint, Visio, Excel (with pivot tables), and Word. Familiarity with digital asset management (DAM) best practices, including asset tagging, archiving, and retrieval within Veeva, SharePoint, and BOX. Strong understanding of Veeva workflows, including initiating, reviewing, approving, and routing materials through the appropriate lifecycle stages. Proficiency in Veeva PromoMats and RIM with hands-on experience navigating the platform to manage promotional and medical content. Experience performing quality control (QC) checks on submitted materials to ensure compliance with US regulatory, legal, and brand standards. Ability to update and maintain metadata accurately within Veeva PromoMats and RIM, ensuring consistency with naming conventions, taxonomy, and version control requirements. Knowledge of compliance and US FDA regulatory requirements for promotional materials in the pharmaceutical or life sciences industry. Experience troubleshooting and resolving metadata or workflow issues, including collaboration with cross-functional teams (e.g., Regulatory, Marketing, or Creative Agencies). Detail-oriented mindset with the ability to identify discrepancies and ensure data integrity across documents and metadata fields. Comfortable working in a fast-paced, highly regulated environment, managing multiple tasks and priorities within tight deadlines. Strong communication skills to effectively liaise with stakeholders and provide guidance on Amgen’s Veeva PromoMats processes and best practices. Proven ability to manage multiple projects simultaneously while meeting deadlines and adhering to established processes. MS Outlook inbox management, including organizational skills, creating email rules, and standard email templates. Develop and maintain clear, structured process documents, SOPs, and workflow guides. Design and run periodic and ad hoc reports using Veeva’s reporting functionality to support leadership in the analysis and interpretation of performance data. Preferred Knowledge and Skills: Bachelor’s degree in graphic design, visual arts, marketing, or a related creative field. Minimum of +2 years of experience in marketing, pharmaceutical, or healthcare industries, with a strong understanding of creative design for promotional materials. Experience collaborating with creative agencies and cross-functional teams to facilitate the collection, transfer and distribution of marketing materials. Excellent attention to detail and ability to conduct thorough quality control checks on creative files for promotional content. Understanding of FDA regulations and compliance requirements related to marketing materials and submissions. Strong analytical and problem-solving skills to ensure accuracy in digital asset retrieval, troubleshooting file issues, validation, and distribution. Effective communication and stakeholder management skills to lead and participate in discussions regarding DAM timelines and creative file submission approvals. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
The ideal candidate for this position should possess a Bachelor's degree in Engineering, Technology, or Science. As a Video Conferencing Engineer, you will be responsible for working 8 hours a day in the JPIT building. Your role will be that of a Consultant with a vendor rate of INR 14,000 per day. To excel in this role, you must have a strong skillset, including knowledge of CUCM, WebEx, and Cisco VC experience. Additionally, AV experience, specifically with Crestron and Shure, would be advantageous. The ideal candidate should have 5-7 years of relevant experience in the field. Your responsibilities will include collaborating with vendors to develop Bill of Materials (BOM) and Bill of Quantities (BQ), reviewing layout designs, suggesting improvements, provisioning and testing rooms, as well as signing off on completed work. Familiarity with Webex VC tools such as Room Kit, Room Bar, SX, DX, MX, Webex calling, and Webex Meetings is essential. In terms of operations, you will be expected to troubleshoot incidents, implement changes, and host/manage major events. This position requires you to work in Bangalore and Hyderabad. If you meet the qualifications and have the necessary experience, we encourage you to apply for this exciting opportunity as a Video Conferencing Engineer.,
Posted 1 week ago
3.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Position: IT Support Location: Pune Shift Timings: 2 PM - 11PM IST Experience: 3+ Years Employment Type: Full time Description: The position is responsible for smooth day to day operation & support in Information technology vertical. Responsibilities: O365 administration: Responsible for the installation, configuration, and Supporting Office 365. Develop and manage user accounts, groups, and licenses. Implementing and maintaining security measures to safeguard data and applications. Review, test, and make recommendations for standard email practices. Experience with supporting anti-spam filtering, logging and email tracking and transport rules. Primary On-site support for Office 365 issues. Strong experience in administering users and groups, Exchange Online, Intune, Teams, OneDrive, Azure AD Connect, Azure Active Directory, backup and recovery, and Office 365 applications. Experience using O365 Security and Compliance centre. Local desktop admin: Knowledge of Exchange 2010, Windows Server 2003/08/12/16. Perform onboarding/offboarding of users. Provide Tier III support. Conduct routine hardware and software audits. Patching of the machines through remote tool. Install, configure, upgrade, maintain and support desktop/laptop systems. Documentation and SOP creation of known issues and challenges. Management of printers, firewall, routers and switches. Third party vendor coordination for hardware/software issues. Research and recommend new IT technologies and solutions. Remote tool hands on experience: Must have hands on experience on any one of the remote management tools i.e., team viewer, LogMeIn or Cisco Webex. Monitoring of the machines for system updates, firewall, CPU usage, memory usage etc. Auditing and reporting of the hardware/software installed on the reporting machines. Anti-virus management: Hands on experience in installing, managing and troubleshooting of an antivirus solution. Routine reporting of problematic machines and threats from the management console. To make sure all the machines are compliant and reporting on the console. Analysing and establishing security requirements. Training employees in security awareness/procedures. Network management : Utilise networking skills to install and configure hardware, to ensure the company's networks run smoothly and to ensure end users have the connectivity to perform their jobs. Good understanding of network switches, routers, firewalls, and network protocols (TCP/IP, DNS, WINS, DHCP). Developing and maintaining all the comprehensive paperwork associated with the implemented network. Supervising and ensuring there is an optimal level of technical backup at all times. Monitoring for potential issues in a proactive manner. In-depth knowledge of networking, security protocols, and IT best practices. Skills Required: Minimum 3-4 years of experience in IT support. Deep understanding of Office 365 services and applications. Excellent written & spoken communication and problem-solving skills. Team player and strong experience working in a collaborative work environment. Multi-task and should be able to work under stringent deadlines. Requires a bachelor's degree in area of specialty and 3-4 years of experience in the field or in a related area. Company Profile Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provide services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Employee Benefits: • Group Medical Insurance • Cab facility • Meals/snacks • Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Number of Openings* 1 Skill Approved ECMS RQ# 533953 Duration of contract* 4 months Total Yrs. of Experience* 10+ Relevant Yrs. of experience* 6+ Detailed JD *(Roles and Responsibilities) The ideal candidate will have hands-on experience in designing, developing, and optimizing data pipelines and data models using Snowflake and work closely with data architects, analysts, and business stakeholders to deliver scalable and high-performance data solutions. Responsibility : Investigate root cause of Snowflake related incidents and keep Service Now tickets updated. Engagement with business stakeholders for root cause analysis in upstream systems and to drive issue resolution when required. Work with the Dev team to implement incident fix, raise Service Now change as per Client change management process, engage with business stakeholders for PVT Key/pair rotation for Snowflake service accounts every 6 months. Work with upstream/downstream systems to exchange keys and store them in CyberArk Collaborate with data analysts to understand their platform requirements and support their needs: configure new Snowflake access controls/warehouses/roles or update configurations to support upcoming features released by Snowflake Works with Stakeholder engineers to update Azure AD SCIM security keys for Snowflake and Monte Carlo Assist in the maintenance and optimization of existing Snowflake environments to improve performance and reduce costs Refresh of Snowflake databases/schemas from the Landing layer, S3 buckets or via truncate/reload mechanisms as required Management of stored procedures designed to ingest data from APIs: upgrade python versions or update API versions once the old versions are deprecated in collaboration with the Dev team Monitoring of PII Data Masking dashboard and send weekly non-compliance report to affected stakeholders Weekly reporting of data observability stats, including number of incidents tracked in Monte Carlo, number of alerts not investigated yet, incidents investigated in the past week Manual uploads into reference tables as required time to time. Perform handover to operations activities and update the Ops Manual in Confluence for new assets deployed in Production in Snowflake Attend weekly operations meeting to align on priorities and discuss issues encountered during that week and their resolution. Small enhancements as per the priority and capacity Mandatory skills* Keep up to date with recent features across Snowflake, DBT & Python Monitoring of ingestion pipelines in Snowflake, DBT and CI/CD via Monte Carlo. Desired skills* Raise incidents in Service now based on alerts in DBT, Monte Carlo or Snowflake Management of access requests for Snowflake, DBT, Monte Carlo, GitHub. Engage with Business Owners and seek approvals on behalf of the access applicant. Works with Client Azure AD groups to define new Snowflake roles or provision new users in Snowflake and Monte Carlo Domain* Approx. vendor billing rate* (INR /Day) Excluding service tax 11K to 12K INR/Day Work Location* Anywhere in India Background check process to be followed: * Post Onboarding Before onboarding / After onboarding: * BGV Agency: * Mode of Interview: Telephonic/Face to Face/Webex Interview* VC WFO / WFH / Hybrid Hybrid Any Certification (Mandatory) NA Shift Time Australia Time zone. (Morning India shift) Business travel required (Yes / No) No
Posted 1 week ago
8.0 - 11.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Job Description: Develops and implements technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders. RSM has an opportunity for a highly motivated DevOps Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies. You will work alongside our top-notch IT professionals supporting RSMs modern information technology infrastructure. Youll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Outside of your team, youll collaborate with Enterprise Solutions Developers, IT Architecture Engineers, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes. Youll be challenged to create innovative solutions to legacy and cloud compute as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members. Orchestrates legacy, public, and private cloud infrastructure utilizing automation while maintaining established change management procedures. Automate and accelerate the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Achieve maximum system automation and integration through Infrastructure as Code (IaC), Web Services and scripting technologies and tools. Develop and employ continuous delivery system practices via cloud services and infrastructure. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud infrastructure. Integrates closely with enterprise solution development teams on identifying, problem solving and resolving issues that impact software releases and service delivery Provides direct support of enterprise infrastructure including cloud computing solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms. Orchestrates compute legacy environments. Configures and Integrates custom and 3rd party applications and add-ons. Regular review of alerts, logs, and performance. Works with end-users, Microsoft Support, and other vendors in resolution of support issues as needed. Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Performs rotational on-call duty. EDUCATION/CERTIFICATIONS Preferred: Bachelor's degree in computer science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree. TECHNICAL SKILLS Microsoft Windows and Non-WinOS such as Linux Server administration. Troubleshooting of complex distributed environments. Management of Public Cloud Offerings (IaaS, SaaS, PaaS, O365, ADO). Advanced Scripting Skills (PowerShell, Terraform and other IaC languages). Ability to use/implement automation tools and IaC. Strong performance tuning experience. Microsoft Internet Information Server (IIS) and the basic operation of webites, application pools, IIS administration, ports, SSL certificates Citrix VDI administration 3rd Party Tools (Veeam, ServiceNow, WebEx, and MS SCOM) EXPERIENCE Strong knowledge of IT infrastructure, network and directory services required Experience in the following areas. 5+ years Administering Directory Services for MS Windows 2012-2019 3+ Experience with Public Cloud Solutions (Azure/AWS/Google) Managing/deploying secure certificates (SSL) IaC Technologies (Ansible, ADO, Pipelines, Git, Terraform, YAML) Managing infrastructure in a virtualized environment Experience in Orchestration and containerization using Kubernetes Identity Management SSO/MFA Agile Methodology Experience Experience with Site reliability engineering and ITIL framework LEADERSHIP/SOFT SKILLS Experience in team collaboration Excellent written and oral presentation skills Exceptional analytical and process development skills
Posted 1 week ago
2.0 - 7.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Key Responsibilities : Provide white-glove technical support for internal, customer, and C-level executive meetings Proactively identify potential AV issues and provide solutions to clients concerns or needs Demonstrate a strong working knowledge of video conferencing services, for example, Microsoft Teams, Zoom or WebEx, etc. Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec Proactively monitor and manage conference room booking system. Assist customers with booking different rooms when they are under repair Review standard setup specifications for meetings and conferences Contact clients to ensure proper set up of configurable rooms per specifications (table layout, airwall opening, and closure, technology configuration including microphones & projection needed, etc.) Ensure cleanliness, temperature, and functionality of conference rooms Electronics troubleshooting skills ability to determine and localize where the problem exists Maintain conference room standards for signage, equipment, and seating Respond to client requests promptly Ensure consumables are available for the client Provides support for the audio-video systems and media control systems. Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology Perform routine and proactive testing to ensure the functionality of equipment before use. Alignment and calibration procedures for audio and video devices Responsible for communicating the need for maintenance or repair of audio-visual equipment Perform regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to provide uninterrupted service of all conference room equipment Some commissioning and programming Any other duties and tasks assigned Qualifications Required 2 years experience in a client/customer service-oriented environment, preferably in a corporate conference center 2+ years of experience with Microsoft Office in an office environment Familiarity with integrated AV systems Ability to learn new software as required for the position Ability to work in a fast-paced environment with competing priorities Must always maintain a professional appearance and demeanor Experience with a hotel, corporate conference center, or large enterprise systems Preferred Bachelor's degree and 2+ years of related experience OR Diploma with 4+ years of related experience Demonstrate the ability to perform under pressure and manage time well Experience with EMS or any web-based conference room scheduling system preferred CTS Certification (preferred) Crestron, AMX, or Extron Certifications (preferred) DSP Programming (BIAMP, QCS) (preferred)
Posted 1 week ago
40.0 years
0 Lacs
Hyderābād
On-site
ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE In this essential role, you will be serving as Amgen’s Digital Asset Management (DAM) librarian. As a cross-functional position, you will collaborate closely with Regulatory Operations, engage with marketing teams as well as creative agencies to drive key commercial objectives. The day-to-day duties of this role will involve the quality checks of various promotional creative files, perform art buying services for Amgen’s marketing teams, and engaging creative agencies to coordinate the collection of core digital assets. A strong proficiency in graphic design and video editing software—such as Adobe Creative Suite, Premiere Pro, and After Effects—is critical for success in this role. Additionally, experience with Veeva PromoMats is essential. Roles and Responsibilities: Evaluate creative file submissions and system metadata of marketing materials, ensuring completeness, accuracy, and compliance with licensing requirements. Collaborate with creative agencies and marketing teams to oversee the renegotiation, renewal and collection of usage rights for marketing materials. Leverage company subscriptions to provide art procurement services in support of Amgen’s marketing initiatives. Retrieve, validate, and distribute digital asset packages to agencies and marketing teams, utilizing Amgen’s various data repositories. Facilitate and participate in stakeholder meetings to ensure adherence to Digital Asset Management (DAM) timelines and processes. Maintain and manage records in Veeva and SharePoint; prior experience with SharePoint and Veeva Business Admin certification preferred. Led and facilitate Webex/MS Teams meetings, including agenda preparation and accurate documentation of meeting minutes. Create infographics and presentation materials; perform technical editing and proofreading of process documentation. Required Knowledge and Skills: Fluent with Veeva PromoMats and RIM. Proficiency in Veeva digital asset management (DAM) systems and experience handling various file types, metadata, licensing agreements, and usage rights. Strong knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign), Premier Pro, After Effects, as well as other design tools. Proficient in Microsoft Office Suite, including PowerPoint, Visio, Excel (with pivot tables), and Word. Familiarity with digital asset management (DAM) best practices, including asset tagging, archiving, and retrieval within Veeva, SharePoint, and BOX. Strong understanding of Veeva workflows, including initiating, reviewing, approving, and routing materials through the appropriate lifecycle stages. Proficiency in Veeva PromoMats and RIM with hands-on experience navigating the platform to manage promotional and medical content. Experience performing quality control (QC) checks on submitted materials to ensure compliance with US regulatory, legal, and brand standards. Ability to update and maintain metadata accurately within Veeva PromoMats and RIM, ensuring consistency with naming conventions, taxonomy, and version control requirements. Knowledge of compliance and US FDA regulatory requirements for promotional materials in the pharmaceutical or life sciences industry. Experience troubleshooting and resolving metadata or workflow issues, including collaboration with cross-functional teams (e.g., Regulatory, Marketing, or Creative Agencies). Detail-oriented mindset with the ability to identify discrepancies and ensure data integrity across documents and metadata fields. Comfortable working in a fast-paced, highly regulated environment, managing multiple tasks and priorities within tight deadlines. Strong communication skills to effectively liaise with stakeholders and provide guidance on Amgen’s Veeva PromoMats processes and best practices. Proven ability to manage multiple projects simultaneously while meeting deadlines and adhering to established processes. MS Outlook inbox management, including organizational skills, creating email rules, and standard email templates. Develop and maintain clear, structured process documents, SOPs, and workflow guides. Design and run periodic and ad hoc reports using Veeva’s reporting functionality to support leadership in the analysis and interpretation of performance data. Preferred Knowledge and Skills: Bachelor’s degree in graphic design, visual arts, marketing, or a related creative field. Minimum of +2 years of experience in marketing, pharmaceutical, or healthcare industries, with a strong understanding of creative design for promotional materials. Experience collaborating with creative agencies and cross-functional teams to facilitate the collection, transfer and distribution of marketing materials. Excellent attention to detail and ability to conduct thorough quality control checks on creative files for promotional content. Understanding of FDA regulations and compliance requirements related to marketing materials and submissions. Strong analytical and problem-solving skills to ensure accuracy in digital asset retrieval, troubleshooting file issues, validation, and distribution. Effective communication and stakeholder management skills to lead and participate in discussions regarding DAM timelines and creative file submission approvals. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Posted 1 week ago
5.0 years
6 - 7 Lacs
India
On-site
1. Operational Strategy & Planning Develop and implement operational plans aligned with organizational strategy and objectives. Lead annual operational planning and resource allocation. 2. Program Implementation & Resource Management Supervise day-to-day implementation of projects and programs across various locations. Coordinate with program teams to ensure timely execution, reporting, and impact assessment. Monitor progress through regular field visits and reports. Enhance operational systems, processes, and best practices to improve efficiency and scalability. Ensure optimal utilization of budgets, supplies, and human resources. 3. Team Management & Leadership Lead and mentor a multidisciplinary team. Foster a culture of accountability, collaboration, and innovation. 4. Stakeholder Coordination Liaise with donors, government bodies, partner NGOs, and community representatives as needed. Support the fundraising team with data, documentation, and operational insights for proposals and reports. 5. Monitoring and Evaluation Develop and maintain systems to measure program impact and operational performance. Prepare comprehensive operational reports for internal leadership and external stakeholders. Key Skills: Minimum 5 years of operations management experience is necessary. Strong leadership and organizational skills Excellent communication and interpersonal abilities. Ability to multitask, prioritizes, and meets deadlines in a dynamic environment. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Experience with digital platforms like Cisco WebEx, Zoom, Microsoft Teams, or a willingness to learn. Strong email writing skills and report-drafting abilities. Fluent in English, Hindi, and Gujarati Analytical and problem-solving mindset Strong team player with politeness across hierarchies. Ready and willing to travel across the country when required. Familiarity with CSR programs and funders' requirements is a plus Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Work Location: In person
Posted 1 week ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Kochi, Kerala, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Roorkee, Uttarakhand, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position - Associate Director - Learner Success Location: Bengaluru (Work from Office) About Simplilearn Founded in 2010 and based in Plano, Texas, and Bangalore, India, Simplilearn, a Blackstone portfolio company, is a global leader in digital upskilling, enabling learners across the globe with access to world-class training to individuals and businesses worldwide. Simplilearn offers 1,500+ live classes each month across 150+ countries, impacting over 8 million learners globally. The programs are designed and delivered with world-renowned universities, top corporations, and leading industry bodies via live online classes featuring top industry practitioners, sought-after trainers, and global leaders. From college students and early career professionals to managers, executives, small businesses, and big corporations, Simplilearns role-based, skill-focused, industry-recognized, and globally relevant training programs are ideal upskilling solutions for diverse career or business goals. Key Responsibilities: End-to-End Program Delivery Own the full lifecycle of B2C program delivery from onboarding and Induction to completion and certification Manage multiple concurrent cohorts with a focus on engagement, retention, and completion rates. Learner Experience & Support Work closely with Program Managers and Learner Success Managers to ensure proactive outreach, personalized nudges, and timely support. Identify learner pain points and lead initiatives to improve experience, NPS, and Outcomes. Performance & Operational Excellence Define, track, and report on key delivery KPIs (attendance, drop-off, completion, satisfaction, etc.). Optimize delivery workflows to scale operations while maintaining a high-touch Experience. Team Management & Coaching Lead and mentor a team of Program Managers, Learner Success Managers. Drive a culture of team work and accountability, and learner-obsession within the team. Cross-functional Collaboration Collaborate with Growth, Education, Platform, and Marketing to align delivery with learner needs and business goals. Partner with the Growth team to support pre-sales or onboarding activities when Needed. Escalation Management Manage learner feedback effectively to avoid escalations Build escalation frameworks and ensure timely resolution Cohort Planning & Optimisation Ensure timely scheduling and communication of cohorts across all programs. Continuously monitor and optimize cohort sizes based on defined thresholds and learner experience metrics. Track and manage program delivery costs to ensure efficiency and budget adherence. Requirements: 8-10 years of experience in Program Management, Delivery, or Learner/Customer Success, preferably in B2C or edtech. Prior experience in team management including performance management responsibilities. Strong operational mindset with proven ability to manage programs at scale. Excellent communication and stakeholder management skills. Experience using CRM, LMS, and learner engagement tools (e.g.Slack, Webex, Zoom, etc.). Data-driven approach with experience analyzing performance metrics to drive Improvements. Comfortable working in a fast-paced, consumer-first, and outcome-driven environment. Knowledge of Salesforce and MS Excel, MS Powerpoint Skills Nice to Have: Prior experience in online education, coaching, or upskilling programs
Posted 1 week ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Shift: Rotational Work Location: Hyderabad Work mode: Hybrid Summary The Diagnostic Engineer III is responsible for identifying and resolving complex telephony and other associated technology issues. Essential Functions Collaborates and consults with customers, vendors, and contractors to provide expert technical solutions in support of contracts in a fast paced and demanding environment. Follows up with customer contacts to ensure satisfactory resolution Reports findings, tracks progress, and documents customer communication within incident management system Manages workload in a manner that meets defined Service Level Objectives Demonstrates high standards of conduct and ethics as well as appropriate judgment, independence, and discretion Develops positive working relationships with internal and external customers Required Qualifications 10 years’ experience performing break/fix, moves, adds, and changes for telephony equipment and adjuncts 7 years’ experience supporting Cisco solutions Cisco examples: Cisco Call Manager, UCCE/UCCX, Cisco Voice Portal, Unified Messaging, Voice Gateways, CUBE, Webex Calling and Contact Center ICM and VXML Scripting 2 years’ experience using an automated ticketing system 5 years’ experience supporting Cisco hardware and software Must possess strong computer skills and excellent working knowledge of general business applications Including MS Word and Excel Must possess excellent oral and written communication skills in English Highly skilled in writing with details, accuracy, and consistency Strong analytical, interpersonal, and relationship building skills Must be familiar with both voice and data equipment and technologies Superior skill in the use of the Internet, e-mail applications, procurement/inventory systems, maintenance management systems and payroll / timekeeping applications Strong work ethic and personal drive to excel Strong sense of urgency and commitment to get the job done Superior negotiation, coordination, and conflict resolution skills Ability to use (and learn new) complex systems, technologies, and applications Ability to adapt to change quickly and multi-task Desired/Preferred Qualifications Industry certifications on telephony and associated technology solutions, depending on team placement Cisco Certifications(CCIE Collaboration or CCNP Collaboration) Working experience in the managed services industry Familiar with both voice and data equipment and technologies Bachelor’s degree in Computer Science Understanding of quality processes including ITIL
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
Ghaziabad, Uttar Pradesh, India
On-site
Desired Skill Set: Hands-on experience with Avaya Aura Suite : Communication Manager (CM), Session Manager (SM), System Manager (SMGR), Application Enablement Services (AES), Avaya Experience Portal (AEP), CMS, etc. Experience in UC/Voice deployments , IVR configuration , SIP trunking , call routing , and enterprise telephony support . Exposure to VMware , Linux/Windows servers , and integration with collaboration tools (Teams/Webex) is an added advantage. ACIS/ACSS certifications preferred but not mandatory. Experience Required: 3 to 7 years in Avaya enterprise voice and UC environments If you or someone you know fits this profile, feel free to share your updated CV with us at contact@operant.in
Posted 1 week ago
5.0 years
6 - 9 Lacs
Bengaluru
On-site
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Overview As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 5500+ engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace. Position Overview: Boeing India Engineering and Technology Center (BIETC) has an immediate opening for an Associate Staff Analyst to enhance coordination with internal and external stakeholders. This position will project manage multiple initiatives, track budgets, schedules and performance metrics. This position provides periodic updates to Boeing executive management in the form of progress reports, project summaries, and other related documents. This position will also be responsible for coordinating and communicating regularly with experts in Boeing organizations around the world. This position supports initiatives of Boeing India organization related to engineering excellence, employee development, customer engagement etc. This position will be located at Boeing India Engineering and Technology Center, Bangalore, (Campus) India. Position Responsibilities: Specific responsibilities of this position include: Proactively manages Outlook calendars and virtual resource tools to support appointments, meetings, events and business travel. Coordinates and reconciles schedule conflicts with multiple executives, managers, customers, partners and suppliers. Coordinates and makes domestic and international business travel arrangements, and monitors on-going logistics for all designated business travelers Plans and implements logistics for internal/external events and meetings such as employee meetings, workshops, conferences, leadership events and customer meetings. Assists management to ensure timely and accurate compliance to Travel Policies; e.g., collect travel receipts (scanning, follow-up), reconcile / verify payments to corporate credit card charges. Support organizational leaders in the development and implementation of plans and objectives (e.g. long-range plans, organizational goals, objectives and initiatives) to meet requirements for enhanced coordination with internal and external stakeholders. Gather complex data through research from multiple sources to compile or create unique content for executive/management reviews and tracking performance to plan. Eye for research and fact finding; ability to present industrial content in neutral manner without losing the inherent message and adding value to copy Coordinate and perform a variety of support services and serve as a representative for the organization. Ability to work with strict deadlines with strong analytical skills. Develop, coordinate and continuously assess overall meeting/review architecture providing design logistics and facilitation of large events to ensure that visibility is provided on appropriate and required information. Works with leadership to determine the purpose and content of each meeting/review, coordinates and develops executive level briefings and utilizes appropriate technologies to enable global interaction/collaboration. Create templates and creation of standardized PowerPoint presentations with extensive creative skills including graphics. Create and maintain material for communication via the internal website and inSite. Also, extensive knowledge of all Microsoft Office Software, setting up/managing SharePoints, server administration and utilizing WebEx and Skype for meetings. Develop and maintain the ConOps/Operating Rhythm schedule for special projects, monitor and track execution of the plan and communicates status to all project participants. Participate in and supports the development, planning and execution of employee-related activities and initiatives to enhance employee engagement (e.g., employee survey analysis and action planning, all-employee meetings, award programs, safety activities, open houses, tours, community events) Proactively works towards requirements, next steps and is resourceful to drive actions to completion. The selected individual will work closely with various other functions such as Business Operations, Communications, HR, finance and training. The selected individual will develop and maintain relationships/partnerships with Boeing internal customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects including US based. The selected individual will coordinate all internal and external communication with appropriate communication focal and follow all associated Boeing policies and procedures. The candidate must be willing to work flexible hours (early or late as needed) to interface with Boeing personnel around the world This position may require occasional travel within India. Basic Qualifications (Required Skills/Experience): Bachelor with 5-8 years’ or Master degree with 4-7 years’ experience, preferably in an aerospace company or any industry. An engineering degree or Master’s Degree in Business Administration will be a plus. Must be very fluent in spoken and written English, and have excellent communication skills Typical Education & Experience: Applicable and appropriate educational/certification credentials of Bachelors or Masters degree from an accredited institution and/or equivalent experience are required. Relocation This position does offer relocation based on candidate eligibility within India. Applications for this position will be accepted until Jul. 25, 2025 Export Control Requirements: This is not an Export Control position. Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Not a Shift Worker (India) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Posted 1 week ago
8.0 years
0 Lacs
Andhra Pradesh, India
On-site
A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 8+ years of hands on experience Must Have Internal & External stakeholder management Forecast & define project milestones/timelines Familiar on estimation models (Fixed Bid, T&M) Familiarity with the CCaaS domain,CCaaS Application Development , contact center solution design. In-depth knowledge of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE etc., including their architecture, functionalities, and application development, integration capabilities Governance & communication skills Hands-on configuration of CCaaS platform (MS DCCP, Amazon Connect/ Genesys Cloud/NICE CXOne) includes, Implementation of Contact Centre platforms ,Instance creation & setup ,Configuration ,Application Development ,CCaaS integration with CRM , ITSM & other host application ,SIP Trunking Understanding of the fundamental ingredients of enterprise integration including interface definitions and contracts; REST APIs or SOAP web services; SQL,MY SQL, Oracle , PostgreSQL , Dynamo DB, S3, RDS Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Work on high volume presales consulting engagements including solution design document definition, commercial construct (CCaaS) High proficiency in defining top notch customer facing slides/presentations Proficiency in data visualization tools like Tableau, Power BI, Quicksight and others Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Preferred Skills Add here AND change text color to black or remove bullet and section title if not applicable Minimum Years Experience Required Add here AND change text color to black or remove bullet and section title if not applicable Additional Application Instructions Add here AND change text color to black or remove bullet and section title if not applicable
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Overview As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 5500+ engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace. Position Overview: Boeing India Engineering and Technology Center (BIETC) has an immediate opening for an Associate Staff Analyst to enhance coordination with internal and external stakeholders. This position will project manage multiple initiatives, track budgets, schedules and performance metrics. This position provides periodic updates to Boeing executive management in the form of progress reports, project summaries, and other related documents. This position will also be responsible for coordinating and communicating regularly with experts in Boeing organizations around the world. This position supports initiatives of Boeing India organization related to engineering excellence, employee development, customer engagement etc. This position will be located at Boeing India Engineering and Technology Center, Bangalore, (Campus) India. Position Responsibilities: Specific responsibilities of this position include: Proactively manages Outlook calendars and virtual resource tools to support appointments, meetings, events and business travel. Coordinates and reconciles schedule conflicts with multiple executives, managers, customers, partners and suppliers. Coordinates and makes domestic and international business travel arrangements, and monitors on-going logistics for all designated business travelers Plans and implements logistics for internal/external events and meetings such as employee meetings, workshops, conferences, leadership events and customer meetings. Assists management to ensure timely and accurate compliance to Travel Policies; e.g., collect travel receipts (scanning, follow-up), reconcile / verify payments to corporate credit card charges. Support organizational leaders in the development and implementation of plans and objectives (e.g. long-range plans, organizational goals, objectives and initiatives) to meet requirements for enhanced coordination with internal and external stakeholders. Gather complex data through research from multiple sources to compile or create unique content for executive/management reviews and tracking performance to plan. Eye for research and fact finding; ability to present industrial content in neutral manner without losing the inherent message and adding value to copy Coordinate and perform a variety of support services and serve as a representative for the organization. Ability to work with strict deadlines with strong analytical skills. Develop, coordinate and continuously assess overall meeting/review architecture providing design logistics and facilitation of large events to ensure that visibility is provided on appropriate and required information. Works with leadership to determine the purpose and content of each meeting/review, coordinates and develops executive level briefings and utilizes appropriate technologies to enable global interaction/collaboration. Create templates and creation of standardized PowerPoint presentations with extensive creative skills including graphics. Create and maintain material for communication via the internal website and inSite. Also, extensive knowledge of all Microsoft Office Software, setting up/managing SharePoints, server administration and utilizing WebEx and Skype for meetings. Develop and maintain the ConOps/Operating Rhythm schedule for special projects, monitor and track execution of the plan and communicates status to all project participants. Participate in and supports the development, planning and execution of employee-related activities and initiatives to enhance employee engagement (e.g., employee survey analysis and action planning, all-employee meetings, award programs, safety activities, open houses, tours, community events) Proactively works towards requirements, next steps and is resourceful to drive actions to completion. The selected individual will work closely with various other functions such as Business Operations, Communications, HR, finance and training. The selected individual will develop and maintain relationships/partnerships with Boeing internal customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects including US based. The selected individual will coordinate all internal and external communication with appropriate communication focal and follow all associated Boeing policies and procedures. The candidate must be willing to work flexible hours (early or late as needed) to interface with Boeing personnel around the world This position may require occasional travel within India. Basic Qualifications (Required Skills/Experience): Bachelor with 5-8 years’ or Master degree with 4-7 years’ experience, preferably in an aerospace company or any industry. An engineering degree or Master’s Degree in Business Administration will be a plus. Must be very fluent in spoken and written English, and have excellent communication skills Typical Education & Experience: Applicable and appropriate educational/certification credentials of Bachelors or Masters degree from an accredited institution and/or equivalent experience are required. Relocation This position does offer relocation based on candidate eligibility within India. Applications for this position will be accepted until Jul. 25, 2025 Export Control Requirements: This is not an Export Control position. Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Not a Shift Worker (India) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Posted 1 week ago
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