485 Webex Jobs - Page 20

Power BI Dashboard Development Power Automate /Power Apps with various integration experience ADO, JIRA, Cloud platforms Desired skills* Technical expertise with PBI and Power Automate, Strong communication skills Requirements gathering MS-Excel, JIRA, Azure DevOps Domain* PMO

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Manage and configure CUCM, CUBE, Voice gateways (SIP, H.323, MGCP), and protocols (SCCP, MGCP, H.323, SIP).Experience in migration phones from CUCM, to Webex phones.Hands on experience in Cisco jabberExperience in managing 3rd party phones in CUCM and WebexWork with Unity Connection, including configuring call handlers. Perform expert troubleshooting in networking (CUCM, UCCX, and Voice routing areas) down to packet-level analysis.Troubleshoot and resolve issues related to Webex phone functionality, connectivity, and performance.Integrate video conference devices. Primary Skills Manage and configure CUCM, CUBE, Voice gateways (SIP, H.323, MGCP), and protocols (SCCP, MGCP, H.323, SIP).Experience in migration phones from CUCM, to Webex phones.Hands on experience in Cisco jabber Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

About Company:Sakon (www.sakon.com) simplifies how businesses around the world Understand, Manage and Transform their Communications and Cloud Ecosystems. One of the world’s top SaaS companies in our markets, Sakon is a leader in managing communication services and costs, mobility, and cloud services, Sakon has 200 large enterprise customers spanning virtually every country across the globe. Sakon is headquartered in Concord, MA with additional locations across North America, Europe, and India. About the Job:We are looking for a Senior Provisioner (Data and Voice Services) to join our team. The ideal candidate is a seasoned professional who has prior experience with successfully managing telecom Voice and Data circuit orders. Primary role is to initiate and manage the entire service delivery life cycle, to ensure timely and accurate installation of Telecommunications services. (order entry/initiation to service installation). Candidate should be passionate about developing further technical expertise and professional growth in this area of Telecommunications, and TEM.As a Senior Provisioner, you will work directly with telecom carriers/vendors and clients on a day-to-day basis to initiate quotes for new services, place new service orders and manage the entirety of the service installation process, including coordination of testing and activation of the newly installed circuits. Responsibilities:•Respond to new service requests from our client(s), for MACD (Moves/Adds/Changes/Disconnects) activity, by preparing, initiating, and managing telecom orders with Carriers/vendors, while maintaining strict SLA (Service Level Agreement) timelines.•Responsible for the lifecycle of all telco vendor circuit orders by acting as a liaison between customer project managers, local contacts (LCONs) and telco Carriers/vendors, to provide timely and accurate status updates to relative parties as required.•Work closely with other project managers on large scale projects and deploymentsto meet customer’s unique requirements, as needed (when applicable).•Work with client POCs to obtain up-to-dateto meet customer’s unique requirements, as needed (when applicable).•Work with client POCs to obtain up-to-date and accurate information related to the service request (address, LCONs, demarc location, technical requirements) before placing orders with the Carrier/vendor.•Participate in regularly scheduled Carrier/vendor order status calls, to obtain detailed information and status regarding all orders being managed, which you will later present in both written and verbal form to our client, as required.•Coordinate with client POCs to schedule site visits, service installations, circuit turn- ups/activation and testing as required.•Communicate and escalate status and issues clearly and promptly. Follow-through communication on open carrier escalations and provisioning.•Updates within the Sakon software tools, as well as client facing tools, with order and quote statuses as the service deliver milestones are accomplished. Updates to be provided from the point of order submission to service activation.Frequency of system updates are as defined within the associated SLAs (Service Level Agreements), and process driven SOP (Standard Operating Procedures) document(s) Skills:•You will have a solid background in telecom provisioning and client facing support, as it relates to Service Delivery of Voice and Data telecom services.•Experience with initiation and management of telecom service order(s), MACDs (Moves, Adds, Changes and Disconnects) via software system, vendor portals, or other similar methods.•6-12 years of relevant experience in telecom (Order Management, and/or Service Delivery).•Conceptual knowledge of MPLS/VoIP/SIP/TDM/Private Line, services required.•Ability to communicate professionally and effectively with clients and telecom Carriers/vendors via email, conference calls (Zoom, MS Teams, WebEx, etc.).•Organizational and time management skills are required to achieve companyand team SLA’s.•Ability to prioritize deadlines and openly initiate communications with management team if deadlines appear to be at risk.•Comfortable working against deadlines while multi-tasking non-critical situations in a fast-paced environment.•Proficiency with MS Office especially Excel (SharePoint a plus). Shift Timings:5 PM- 2 AM Our cultureBehind every great human achievement is a team. In that spirit, Sakon brings together the most seasoned and diverse collection of world class engineers, telecom service practitioners, and CPA’s.Our global managed services teams are filled with passionate and committed innovators and operators, all of whom are focused on ensuring customers achieve a great service experience, with a smile. Benefits and PerksFlexible Holiday Policy (choose your own holidays)Hybrid Working OptionsLife & Medical InsuranceFocus on Skill Development, Re-imbursement for CertificationsWifi-Mobile bill reimbursementEmployee wellbeing activities How to Apply and Interview ProcessTo apply, kindly share the resume with anuradha.dhal@sakon.com. Consent: We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.

Support Consultant Location: Pune, India Model of Work: Hybrid About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. Who We Are Looking For: Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. What You Will Do: Responsible for the triage of customer reported issues, identifying, documenting and configuration recommendations of software defects within SLA timelines. Act as first point of contact to Quorum’s Oil & Gas customers and provide support on 24x7 basis.Work closely with our product and engineering teams to provide detailed problem descriptions of customer incidentsParticipate in the configuration, enhancement, and testing phases associated with software changesEscalation of issues to AM & OM L2 as per SOP and on-call matrix. Alert monitoring, resolution & escalation to L2 as per SOP.Implement and support of master data management solutions Ensure our customers have a positive experience by driving timely first response, customer updates and support resolutionsEnsure proper documentation of assigned incidents, including internal and external communicationsResponsible for taking resolved customer issues and curating them into a knowledge base system to allow customers to self-serveRespond to and resolve client incidents via Jira, Salesforce Service Cloud, email, telephone, WebEx, Microsoft Teams, with end-to-end responsibilityAbility to work effectively with global cross-functional teamsResponsible for periodic after hours on call support for critical issuesEnsure successful completion of personal and team deliverablesOther duties as assigned What To Bring: Candidate must possess at least a bachelor’s degree, Post Graduate Diploma, Professional Degree in Information Technology, Computer Science, Mathematics or equivalentUp to 3 year(s) of working experience in delivering solution support or solution implementation is required for this positionBasic technical experience in diagnosing, troubleshooting, solving code errors, and fixing bug issues within the software applicationsBasic understanding of software development with good technical skills including knowledge in software technologies like .Net, Java, PL/SQL, Perl or ShellBasic understanding of Datacenter & Cloud Infrastructure services (i.e., AWS and Azure) would be added advantageBasic knowledge of ITIL Concepts within IT Service Management and how it applies to IT Customer Support, Ticket Resolutions and Escalations is a plusBasic knowledge of IT Service Management Tools (Salesforce, ServiceNOW, JIRA, ADO, etc) to manage Customer Service Management engagementsProficient in Microsoft Office productsCandidates with experience in Oil and Gas industry and/or hydrocarbon accounting are encouraged to applyStrong proficiency in writing and verbal communication to stakeholders in EnglishStrong interpersonal skillsA sense of urgency about solving problems and attaining favorable resultsAbility to set achievable goals and deadlines and maintain commitment to achieving goals in the face of obstacles and frustrationsA team player and enjoy working in a multi-cultural environment Additional Details Visa Sponsorship: Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com. Quorum Diversity Statement:At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Candidate should have at least 6-8 years of Cisco Voice / Video experience Ability to adequately discuss technical issues related to AVCN endpoints set up and troubleshooting with technicians, engineers, and vendors.

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . Job Description: At a high level this engineer should be technically able to support Cisco CUCM, Cisco Webex Calling, and Microsoft Teams Calling. Looking for Microsoft Teams Voice and Webex experience to go with CUCM.

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Role / Job Description The Level 2 Network Support Engineer position at Lenovo India Private Limited is a challenging role. That requires highly skilled Network engineer on Cisco technologies. The candidate should demonstrate strong skills on Architecture, design, management and troubleshooting of Cisco Devices. Key Responsibilities Strong Technical skills for install, configure, and manage for network technologies. Expertise on Cisco technologies is a mandatory Cisco SDA, DNAC, WLC, ACI, ISE and Campus technologies expertise is mandatory Expertise on Cisco technologies for: Data, Voice and Wireless along with Firewalls. Demonstrate strong expertise in Cisco wired and wireless technologies including traditional routing, switching and network security technologies. Deployment, management and troubleshooting of Cisco ACI SDN solutions Strong knowledge and experience on Provisioning, Assurance and Automation services on Cisco DNAC center. Implement and manage Cisco ISE for secure network access. Work closely with network architects and administrators to optimize Cisco SDA deployments. Strong knowledge and experience on SDN, Switching, Routing, Network Security, Underlay Overlay, VxLAN, Micro segmentation, AAA, DNS, DHCP, IPAM solutions. Perform configuration, maintenance, and troubleshooting of firewall policies and rules Strong knowledge of Cisco wireless infrastructure and hands-on experience with Wireless LAN controller and Cisco AP troubleshooting as well as with the Cisco WLC IOS Code upgrades. Excellent Troubleshooting Debugging expertise on Cisco WLC and Access Points. Strong knowledge and experience around Voice Network technologies: Corporate Telephony, Cisco Call Manager, Voice Gateways, Cisco Unified Communications/Voice Conferencing/Webex Monitor network traffic for potential security threats and proactively address vulnerabilities Troubleshoot and resolve network problems, ensuring optimal performance and reliability. Collaborate with cross-functional teams to ensure network security standards align with business objectives End to end network tower BAU operations using Cisco technologies Should be able to independently work drive team for SLA commitments and ad-hoc demands from Client Life Cycle operations including updates, upgrades and firmware / Patching etc. for entire IT landscape Network automation for Cisco technologies is a mandatory Closely with OEMS and other ISVs to ensure end to end resolution Ability to work independently to defining IT landscape, Capacity expansion Ability to drive qualify, service improvements independently Ability to have connect and relationship with client executives and Reviews Efficient and expert to deal and work with cross teams Professional Certifications Valid Cisco CCNP. Preference would be certification in domains of : CCIE Enterprise Infrastructure / CCIE Data Center Other Certifications ITIL Foundation is preferred Cisco CCIE would be added advantage. Cisco CCNP/CCNS would be added advantage. Soft Skills Excellent communication, interpersonal, negotiation and presentation skills are mandatory Education Graduation Working Days 6 days working We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Mandatory Skills vc routing switching Role & responsibilities Position Summary The Video Conferencing Specialist is responsible for managing and supporting the organizations video conferencing infrastructure, ensuring reliable and high-quality communication across various platforms. This role involves troubleshooting, maintaining, and upgrading video conferencing systems, assisting end users, and providing technical support for virtual meetings and collaborations. Key Responsibilities- Video Conferencing Setup and Support Install, configure, and maintain video conferencing hardware and software Microsoft Teams, Cisco WebEx, Polycom . Ensure optimal video and audio quality for virtual meetings, including room setups, testing, and troubleshooting. Provide on site and remote support for all video conferencing equipment and software. End User Support Assist users in scheduling, joining, and troubleshooting video conferences. Train staff on best practices for using video conferencing tools. Offer troubleshooting support during video calls, meetings, and events. System Maintenance and Upgrades Perform regular maintenance and updates on video conferencing equipment and software to ensure they are up-to-date and functioning properly. Work with vendors to troubleshoot and resolve issues related to hardware and software. Troubleshooting and Problem Resolution Resolve video conferencing issues related to connectivity, compatibility, and performance. Identify and escalate complex issues to relevant IT or AV teams when necessary. Collaboration & Communication Collaborate with IT and AV teams to ensure seamless integration of video conferencing with other enterprise systems. Ensure that video conferencing tools are integrated into the organization s broader communication and collaboration strategy. Documentation & Reporting Maintain records of video conferencing equipment, software licenses, and usage logs. Generate reports on video conferencing system performance and user feedback for continuous improvement. Required Qualifications Education Bachelor s degree in information technology, Computer Science, or a related field or equivalent work experience Experience 1to2 years of experience in supporting and managing video conferencing systems and platforms. Strong technical troubleshooting skills in video conferencing software and hardware. Technical Skills Experience with popular video conferencing platforms such as , Microsoft Teams, Cisco WebEx, and Skype for Business. Knowledge of AV hardware, including cameras, microphones, and display equipment. Familiarity with network protocols and configurations related to video conferencing e.g., SIP, H.323. Basic knowledge of IT systems, networking, and infrastructure. Excellent troubleshooting skills and the ability to resolve issues quickly and effectively. Strong interpersonal communication skills and ability to work with both technical and non-technical users. IP Switching and routing skills Should be CCNA certified or equivalent . Preferred candidate profile Notice period 30 days /Immediate joiner

Job Overview: We are seeking a skilled and dynamic Cisco Collaboration Engineer with 2-5 years of experience to join our innovative IT team. The ideal candidate will play a pivotal role in designing, implementing, and managing our Cisco Collaboration infrastructure, ensuring seamless communication and collaboration across the organization. The candidate should be well-versed in Cisco's Collaboration portfolio, including CUCM, Webex, Webex Calling, CME, and have familiarity with Microsoft Teams. Key Responsibilities: 1. Unified Communications Management: Design, configure, and manage Cisco Unified Communications Manager (CUCM) for efficient call routing and telephony services. Implement and maintain Cisco Unified Communications solutions for voice and video communication. 2. Webex Collaboration: Configure and manage Cisco Webex collaboration tools, including Webex Meetings and Webex Teams. Ensure the seamless integration of Webex tools with other collaboration platforms. 3. Webex Calling: Design, implement, and support Cisco Webex Calling solutions for efficient cloud-based telephony. Collaborate with vendors and internal teams to troubleshoot and resolve Webex Calling issues. 4. Cisco Unified Communications Manager Express (CME): Configure and manage Cisco CME for small to medium-sized business telephony solutions. Implement and support voice and video communication services on CME. 5. Microsoft Teams Integration: Collaborate with the IT team to ensure seamless integration between Cisco Collaboration tools and Microsoft Teams. Provide expertise on interoperability and best practices for coexistence. Technical Skill Set (Cisco's Collaboration Portfolio): 1. Cisco Unified Communications Manager (CUCM): Proficiency in configuring and managing CUCM for voice and video communication. Experience with dial plan design and implementation. 2. Webex Collaboration: Configuration and administration of Cisco Webex Meetings and Webex Teams. Troubleshooting and issue resolution for Webex collaboration tools. 3. Webex Calling: Implementation and management of Cisco Webex Calling solutions. Knowledge of cloud-based telephony configurations and administration. 4. Cisco Unified Communications Manager Express (CME): Configuration and administration of CME for SMB telephony solutions. Experience with Cisco IP phones and endpoint management on CME. 5. Microsoft Teams Integration: Familiarity with Microsoft Teams and its integration with Cisco Collaboration tools. Ability to provide guidance on optimizing collaboration experiences between platforms. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco Certified Collaboration Associate (CCNA Collaboration) or equivalent certification is preferred. 2-5 years of experience in Cisco Collaboration roles. Strong problem-solving and analytical skills. Excellent communication and collaboration skills.

Expertise with 8+ years of experience in RPA tools Expertise in UiPath development for more than +6 years Highlight Risk and Issues throughout the project life cycle to the respective Project Manager Knowledge of Orchestrator & Test Manager is mandatory Experience in Test cases automation and process automation Work closely with design team to identify project requirements and understand documents like SDD, TDD Ensure timely completion of assigned tasks as per the Project Plan Design, code, test, and document Coordinate with Testing / Quality Engineering teams to ensure proper testing is performed Understand the business needs of the client and convert them into automated process, supporting both to the functional and the technical part of the requirements Designing automated process solutions in accordance with the standard RPA design principles and conventions Configuring new automated processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand Problem solving issues that arise in day to day running of automated processes and providing timely responses and solutions as required Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process 3rd Party integration(WebEx,qTest etc ,) with UiPath knowledge is an added advantage