243 Webex Jobs - Page 2

Position Overview : An excellent opportunity to join one of the world's leading Automotive Consulting Companies and help our client excel in the world of digital learning and development. This role requires an experienced, multi-disciplinary Learning & Development (L&D) professional with a strong digital and marketing background to lead and manage a modern L&D technology platform with a userbase spread across 70 countries. You will work closely with the L&D team and stakeholders to leverage this platform to make learning more accessible, interactive and engaging for Automotive Distributor staff. Through this platform, you will drive content and learning strategies to improve Distributor staff’s efficiency, competency, knowledge & skills. You will also be responsible to curate, design, develop and publish micro-learning content, videos and competitions on a regular basis. Position Responsibilities: You will lead the management and development of the learning platform on a day-to-day basis, create bespoke learning content, nurture a professional relationship with the client and their Distributor network while delivering on their digital learning strategy across 70 Countries. This will include: Developing an in-depth understanding of the Learning platform, Delivery methods and strategies and related technology. Championing the Learning platform by driving engagement KPIs with the platform and content, ensuring that the platform drives engagement and participation in learning. Identifying and implementing system and strategy enhancements that will improve participation and engagement. Being the prime point of contact for all technical queries, reporting and development requests related to the learning platform for the complete network. Tracking all developments and ensuring seamless user experience for all learners and their management. Liaising with the Central Academy for reporting KPIs, resolution of issues and driving the content strategy. Liaising with the client to develop plans, assets and gain approvals wherever necessary. Working with a regional team representing different markets to share learning, ideas and content. Engaging client stakeholders to understand tactical training requirements for key role-holders and key events needing training support. This may include training to support product launches and updates, brand news and updates, introduction of new systems and processes etc. Planning, presenting and actioning marketing initiatives and launch activities to achieve the program objectives. Preparing marketing plans and communication templates. Devising and delivering the Micro-learning strategy and the weekly content plans and sharing them with the stakeholder network. Sourcing relevant content from various channels to develop micro-learning resources and libraries. Curating, designing, developing and publishing micro-learning content in different formats, including videos, audio podcasts, PDFs, quizzes, infographics, simulations and animations. Creating Quizzes. Competitions and in-platform reward and recognition incentives to drive engagement with the platform. Designing Newsletters, Email campaigns, Videos, Banners and other marketing collateral. Reviewing courses and content translations and providing feedback Supporting the design, delivery, scheduling and administration of Instructor-led programs Ensuring content development work and translation review work is completed within the deadlines specified and to the level of quality expected. Analyzing reports, trends and insights regularly and presenting weekly KPI updates to the client Building and maintaining strong rapport with the client and their Distributor network. Representing the Academy in the best possible way and acting with professionalism at all times. Maintain confidentiality and understanding the boundaries of the supplier and client relationship. Leading on internal team building initiatives and social strategy. Experience and Skills Required: 5+ years’ experience of managing digital learning platforms and instructional design of digital programs Strong multi-disciplinary background especially in Digital and Marketing. Strong team player with an ability to take ownership and lead in times of uncertainty. Experience in creating, curating and editing learning content in various formats including PDFs, videos, images and audio files. Graphic design skills/qualifications - experience with graphic editing software Highly proficient in using graphic designing and video editing softwares like Adobe Creative Cloud, Camtasia and MS Office tools, and know-how of working with HTML and CSS. The ability to understand the tone and style of resources, and ability to replicate and work to a design brief. Strong MS PowerPoint skills that include working with Slide Master templates, image / shape manipulation and professional animation skills A keen eye for design and matching skills to create visually powerful graphics. Strong analytical skills with experience in data analysis and data reports, understanding trends and acting on insights. Strong MS Excel skills with experience working with pivot charts, conditional formatting etc. Strong communication and writing skills in English language. Excellent attention to details with solid proof-reading skills. Ability to work on firm deadlines and communicate clearly with the client on expectations and due dates. The ability to manage your time, set priorities and think ahead in a fast-paced work environment with minimum supervision. Ability to plan, organize and shoot videos for learning content as well as marketing activities. Coherent understanding of adult learning principles, and drive to develop effective learning resources. Patience, creativity and a sense of humor Highly collaborative, with ability to interact with people from different backgrounds. Professional, respectful, ethical, and customer-service oriented Ability to engage Distributor personnel at all levels (including management) and respond to questions/concerns positively. Fast learner with genuine enthusiasm and a high aptitude for automotive products and technologies. Proficiency with technical terminology highly desirable. Qualifications Required: Minimum education level: Bachelor’s Degree Excellent fluency over written and spoken English. Highly Desirable: Knowledge of Arabic, French and Thai highly preferable but not essential. MySQL and Microsoft Access database administration Professional experience in Learning and Development / Automotive industry Experience with live webinar technologies such as WebEx Training, Zoom, Adobe Connect or similar What You’ll Get: The opportunity to bring your expertise and creativity to take ownership of your work. You will have the opportunity to work in a collaborative team environment and be vital in the development and execution of an exciting range of international projects. A job within a fun team that help each other out and value a healthy workplace. Show more Show less

About the Role: We are seeking a qualified and experienced Cisco Security Products Trainer to join our team. The ideal candidate will have deep technical expertise in Cisco's security portfolio and a proven track record of delivering impactful training sessions to corporate or academic clients. This role involves global travel and conducting sessions across various time zones, including rotational shifts. Key Responsibilities: Deliver high-quality training programs on Cisco Security technologies including (but not limited to): Cisco ASA and Firepower NGFW Cisco ISE (Identity Services Engine) Cisco Secure Endpoint Cisco SecureX VPN (Remote Access & Site-to-Site) Develop and customize training materials and lab simulations to suit diverse learner levels. Facilitate both in-person and virtual instructor-led training sessions. Stay updated with the latest Cisco security technologies and certifications. Provide mentoring and guidance to trainees, ensuring successful learning outcomes. Collaborate with training coordinators and clients to tailor programs as per specific needs. Minimum Qualifications: Certifications (Mandatory): Cisco Certified Network Professional – Security (CCNP Security) Cisco Certified Systems Instructor (CCSI) – Required if delivering official Cisco curriculum Technical Knowledge: Strong understanding and hands-on expertise in: Cisco ASA, Firepower NGFW Cisco ISE Cisco SecureX and Secure Endpoint VPN configurations and network security principles Training Experience: 3–5 years of experience in delivering Cisco Security training Experience with various delivery modes: classroom, virtual, and on-demand Industry Experience: 5+ years of relevant experience in network and cybersecurity roles Skills & Competencies: Communication: Excellent verbal and written communication skills Ability to simplify and explain complex concepts to technical and non-technical audiences Interpersonal: Strong presentation and stakeholder management skills Professional demeanor with a learner-focused approach Training Tools: Proficient with virtual platforms like Zoom, Webex, Microsoft Teams Flexibility: Willingness to travel globally Comfortable working in rotational shifts Preferred: Prior experience working with global training providers or enterprise clients Exposure to real-world deployments of Cisco security solutions Candidates from non-metro cities are preferred Show more Show less

Job Opportunity: IT Support Team Lead Location: Hyderabad, India Employment Type: Full-Time Experience: 6-7 years Company Overview: AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking a highly motivated and technically skilled IT Support Team Lead to oversee and support our IT operations. The ideal candidate will have solid hands-on experience in Desktop Support, AV/VC technologies, Server Administration, and Networking, and a strong background in managing and mentoring technical teams. This role demands a self-starter who is results-driven, detail-oriented, and thrives in dynamic environments. You will be the go-to person for technical escalations, while also leading a team to deliver consistent and high-quality IT services. Key Responsibilities Lead the IT support team, providing technical guidance and day-to-day direction to ensure service quality and efficiency. Deliver end-to-end support for desktop/laptop environments, including hardware setup, software installations, troubleshooting, and peripheral management. Oversee and support Audio/Visual and Video Conferencing systems for internal and external meetings. Handle server-related tasks including setup, configuration, routine maintenance, patching, and troubleshooting for Windows/Linux servers, Active Directory, and file/print servers. Provide Level 2/3 support for network infrastructure, including routers, switches, firewalls, and load balancers. Ensure smooth operation and security of networking protocols (TCP/IP, DNS, DHCP, VPN, OSPF, BGP). Perform physical and logical network layer support for LAN/WAN environments and wireless access points. Coordinate smart hands support for both network and server infrastructure across local and remote sites. Manage onboarding processes: preparing IT assets, provisioning user accounts, and configuring access to necessary tools and systems. Collaborate with other departments and vendors on system upgrades, migrations, and technical projects. Document all procedures, network diagrams, and incident reports for knowledge base and compliance Key Skills Desktop support (Windows, macOS, productivity apps) AV/VC platforms (Zoom, Teams, Webex) Server administration (Windows Server, AD, Group Policy, file/print services) Networking (TCP/IP, DNS, DHCP, VPNs, OSPF, BGP) Hands-on experience with L2/L3 networking devices (Cisco, Fortinet, Palo Alto, etc.) Strong understanding of firewalls, load balancers, and wireless networks. Excellent problem-solving skills and a strong customer service mindset. Experience with ITSM/ticketing platforms (e.g., ServiceNow, Jira, Zendesk). Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning. Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. How to Apply: Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to gauri.kaushik@avasotech.com or Taleads@avasotech.com. AVASO Technology is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

Title: Manager, CMPO, Air Cooled Chillers, EMEA Reports to Regional Product Director, Chillers and Heat Pumps, EMEA&I Supervises N/A Job Profile Summary Drives achievement of Annual Operating Plan for the specific product and region by supporting all sales channels. The CMPO Engineer is a pivotal role that bridges the product and sales teams by delivering optimized, value-engineered solutions tailored to project-specific requirements. This role ensures the competitiveness and profitability of offerings across EMEA, through technical excellence, pricing strategy, product benchmarking, and collaborative enablement. Principal Duties Project Based Optimization and Value Engineering: Understand project specifications, end-user requirements, consultant expectations, and plant room constraints (e.g., power source, size). Propose alternate, cost-effective, value-engineered solutions while meeting performance and compliance standards. Support Sales with optimized selections using tools like Sel Nav, AEC, YWX. Provide technical clarifications on standard product offerings (e.g., air-cooled screw, water-cooled screw chillers). Sales Enablement & Technical Support Collaborate with Sales to support project discussions, participate in customer/consultant meetings when needed. Develop and deliver documentation, technical advantage points, and competitive analysis for each offering. Mentor new sales team members and conduct training sessions on product optimization and specification strategies. Conduct Webex/Teams workshops for internal and external stakeholders. Product and Competitive Benchmarking Perform detailed benchmarking of new and existing products using: Competition catalogues AHRI selection sheets IOMs, Service manuals Generate regional battlecards, spec-in templates, and presentation material to highlight product advantages. Identify sweet spot models, $/ton analysis, and positioning based on market needs and historical data. Pricing and Margin Management Review initial product selections and recommend alternate CMPO options based on technical and pricing feasibility. Conduct pricing analysis and manage project multipliers/discounts in alignment with margin targets. Work closely with regional and global teams on pricing strategies and margin improvement opportunities. Apply pricing strategies into business strategy, understand the ripple effect analysis of price decisions, conduct customer segmentation / win loss analytics / price realization contribution. Cross-Functional Collaboration Work closely with Global RPD teams, Basis of Design teams, and Product Managers to: Contribute to product launch readiness (e.g., high ambient compressors, EC fans). Identify feature gaps and propose enhancements for upcoming product releases. Support in sandbox reviews, pre-launch flaw identification, and documentation readiness. Requirements /Qualifications Education: Bachelor’s degree in mechanical, Electrical, or HVAC Engineering (required) / master’s degree (preferred) Experience: 5+ years in HVAC product management, application engineering, or technical sales support Hands-on experience in chiller and HVAC systems selection, pricing, and optimization Experience with cross-regional operations (MEA, India, Africa) Technical Skills: Have in-depth and up-to date knowledge on Air Cooled Chillers and Heat pump products available in the European and ME region. Clear understanding of the technical aspects of the products and its application in the chilled water system, including design, energy calculation of the complete chilled water system is expected. Proficiency in product selection tools (Sel Nav, YWX, AEC) Strong knowledge of AHRI standards, HVAC design principles, and energy optimization Excellent in MS Office (Excel, PowerPoint), CRM/ERP tools Soft Skills: Strong communication and presentation skills Attention to detail a commitment to quality and be results driven and customer focused Demonstrated ability to write well, edit effectively and present complex issues and projects succinctly, logically, and persuasively. Basic understanding of the budgeting process, key financial indicators (ie ROI, IRR, NPV). Ability to follow established guidelines and processes (ie Capital Requests). Basic understanding of the various types of business models (subscription, product or service delivery, distribution, etc). Strategic thinking and analytical mindset Team player with ability to collaborate cross-functionally and globally Customer-focused with strong mentoring capabilities Understand the quality versus quantity around strategy development, that a strategy is a process versus an event. Demonstrated ability to prioritize activities and actions that can be taken in developing a business or strategic plan; ability to say “no”. Basic understanding of value pricing and value capture models Understanding and usage of CRMs Travel requirement – up to 10%. What You Will Do As a CMPO Engineer, you will serve as a critical link between the product management and sales teams, delivering optimized, value-engineered solutions tailored to project-specific needs. Your role will directly influence the competitiveness and profitability of our offerings across the EMEA region by applying technical insight, pricing strategies, and competitive benchmarking. You will be instrumental in driving the Annual Operating Plan by supporting all sales channels and enhancing their ability to win projects through technical and commercial excellence. Your work will empower sales teams with the right tools, documentation, and strategies to position our products effectively and secure customer satisfaction. How You Will Do It You will approach each project with a comprehensive optimization mindset—analyzing end-user needs, consultant specifications, and physical constraints to offer the best-fit, cost-effective solutions. By leveraging tools such as Sel Nav, AEC, and YWX, you’ll support selection and offer development while delivering technical clarifications for standard HVAC offerings, particularly air-cooled and water-cooled screw chillers. You’ll drive sales enablement through documentation, competitor analysis, battlecards, and spec-in templates. In collaboration with regional and global teams, you’ll manage pricing strategies, multiplier reviews, and contribute to new product launches. Your involvement will also extend to sandbox reviews, sweet spot analyses, margin management, and conducting internal and external training sessions to elevate overall product knowledge and project success. What We Are Looking For We are seeking an experienced and technically sound professional with at least 5 years in HVAC product management, application engineering, or sales support. The ideal candidate will have deep knowledge of air-cooled chillers and heat pump products, especially in European and Middle East markets, and be proficient with selection tools and AHRI standards. You should possess strong analytical capabilities, attention to detail, and a strategic mindset with the ability to navigate pricing dynamics, financial indicators, and value capture models. Strong communication and presentation skills, a collaborative spirit, and the ability to mentor and influence across teams are essential. A bachelor’s degree in Mechanical, Electrical, or HVAC Engineering is required, with a master’s preferred. Travel may be required up to 10%. Show more Show less

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Job Description: Job Title – PROJECT CO-ORDINATOR __________________________________ About JLL: We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Responsibilities:  Prepare project management reports and meeting minutes  Manage all project documentation including contracts, budgets and schedules  Maintain best practices templates on SharePoint site  Administrative duties to include but not limited to: copying, coordinating travel arrangements, expense report preparation, organizing lunches, WebEx meetings, etc.  Manage accounts receivables according to the guidelines and requirements set by the Facilities Manager, Operations Manager, or project team  Ensure that all accounts receivables are maintained at a level not to exceed planned working capital charge as set by corporate finance, the project team and/or the Regional Operations Manager  Assist local team in meeting targeting financial numbers as determined on a yearly basis by the Management Executive Committee  Proactively manage project-related issues on account or assignment  Demonstrate proficiency in the use and application of all project management  Prepare PowerPoint presentations, memos, responses to proposals and research  Actively collaborate with stakeholders and leverage platform support  Assist with client communication, conferences, and events  Maintain all files and documents related to project assignment  Any and all other duties and tasks assigned Requirements/Qualifications:  Bachelor’s degree from an accredited institution required  1-3 years of experience working in a similar role  Detail oriented and organized- must have ability to proactively plan for multiple projects at a time  Strong communication skills- both written and oral  Proficient with Microsoft programs such as PowerPoint, Word, Outlook, etc.  Must be a self-starter- able to start and complete projects independently  Proactive – does not wait for tasks to be asked but always prompts to identify what else can be done.  Customer Focus – dedicated to meeting the expectations and requirements of the external and internal customer, acts with customer in mind, establishes and maintains effective relationships with customers, and gains their trust and respect.  Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture  Interpersonal Savvy – relates well to all kinds of people, inside and outside the organization uses diplomacy and tact If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

About Cisco Spaces Cisco Spaces is a category defining cloud platform that revolutionizes the way businesses interact with physical spaces. By seamlessly connecting people and things, Cisco Spaces enables IT and business teams to drive impactful outcomes at a global scale by demonstrating their existing Cisco infrastructure. The team is looking to bring on a Data Science Manager, whose main responsibility is around leveraging wifi and sensor data to generate metrics around occupancy, environment etc within indoor spaces Driving customer usage of our apps and data for specific use cases and getting them to see value. Supporting and engaging large customers whose use cases are primarily data driven. Supporting large deals particularly those with a strong Data or Occupancy component. Using data based diagnostics to diagnose product and customers related problems. Responsibilities: Analysis of cross-customer and customer specific data. Analysis for diagnosis of product and customers specific problems and also to demonstrate value of our data to customers. Support sales and product adoption for data related use-cases (occupancy, captive portal, behavioral metrics, BMS integrations etc) Help design monitoring tools to detect product and customer relative issues around product Customer demonstrations of more sophisticated data products like Firehose. Engineering/Product linkages Collaborate with specialist teams to help deliver solutions. (Webex, Meraki etc) Leverage on ML based approaches for fault detection tools, for trends and also customer/category analysis Qualifications: Advanced degree or equivalent experience in Engineering, Computer Science, Maths or a related technical field Proficiency in programming and scripting languages R and/or Python Experience using relational database - SQL Basic proficiency with Machine Learning methods and applications Skills: Passion for problem solving. Highly driven and customer oriented. Excellent communication. Does this sound like you? We’d love to hear from you! At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Show more Show less

Job details Employment Type: Full-Time Location: Pune, Maharashtra, India Job Category: Engineering Job Number: WD30237458 Job Description Title: Manager, CMPO, Air Cooled Chillers, EMEA Reports to Regional Product Director, Chillers and Heat Pumps, EMEA&I Supervises N/A Job Profile Summary Drives achievement of Annual Operating Plan for the specific product and region by supporting all sales channels. The CMPO Engineer is a pivotal role that bridges the product and sales teams by delivering optimized, value-engineered solutions tailored to project-specific requirements. This role ensures the competitiveness and profitability of offerings across EMEA, through technical excellence, pricing strategy, product benchmarking, and collaborative enablement. Principal Duties Project Based Optimization and Value Engineering: Understand project specifications, end-user requirements, consultant expectations, and plant room constraints (e.g., power source, size). Propose alternate, cost-effective, value-engineered solutions while meeting performance and compliance standards. Support Sales with optimized selections using tools like Sel Nav, AEC, YWX. Provide technical clarifications on standard product offerings (e.g., air-cooled screw, water-cooled screw chillers). Sales Enablement & Technical Support Collaborate with Sales to support project discussions, participate in customer/consultant meetings when needed. Develop and deliver documentation, technical advantage points, and competitive analysis for each offering. Mentor new sales team members and conduct training sessions on product optimization and specification strategies. Conduct Webex/Teams workshops for internal and external stakeholders. Product and Competitive Benchmarking Perform detailed benchmarking of new and existing products using: Competition catalogues AHRI selection sheets IOMs, Service manuals Generate regional battlecards, spec-in templates, and presentation material to highlight product advantages. Identify sweet spot models, $/ton analysis, and positioning based on market needs and historical data. Pricing and Margin Management Review initial product selections and recommend alternate CMPO options based on technical and pricing feasibility. Conduct pricing analysis and manage project multipliers/discounts in alignment with margin targets. Work closely with regional and global teams on pricing strategies and margin improvement opportunities. Apply pricing strategies into business strategy, understand the ripple effect analysis of price decisions, conduct customer segmentation / win loss analytics / price realization contribution. Cross-Functional Collaboration Work closely with Global RPD teams, Basis of Design teams, and Product Managers to: Contribute to product launch readiness (e.g., high ambient compressors, EC fans). Identify feature gaps and propose enhancements for upcoming product releases. Support in sandbox reviews, pre-launch flaw identification, and documentation readiness. Requirements /Qualifications Education: Bachelor’s degree in mechanical, Electrical, or HVAC Engineering (required) / master’s degree (preferred) Experience: 5+ years in HVAC product management, application engineering, or technical sales support Hands-on experience in chiller and HVAC systems selection, pricing, and optimization Experience with cross-regional operations (MEA, India, Africa) Technical Skills: Have in-depth and up-to date knowledge on Air Cooled Chillers and Heat pump products available in the European and ME region. Clear understanding of the technical aspects of the products and its application in the chilled water system, including design, energy calculation of the complete chilled water system is expected. Proficiency in product selection tools (Sel Nav, YWX, AEC) Strong knowledge of AHRI standards, HVAC design principles, and energy optimization Excellent in MS Office (Excel, PowerPoint), CRM/ERP tools Soft Skills: Strong communication and presentation skills Attention to detail a commitment to quality and be results driven and customer focused Demonstrated ability to write well, edit effectively and present complex issues and projects succinctly, logically, and persuasively. Basic understanding of the budgeting process, key financial indicators (ie ROI, IRR, NPV). Ability to follow established guidelines and processes (ie Capital Requests). Basic understanding of the various types of business models (subscription, product or service delivery, distribution, etc). Strategic thinking and analytical mindset Team player with ability to collaborate cross-functionally and globally Customer-focused with strong mentoring capabilities Understand the quality versus quantity around strategy development, that a strategy is a process versus an event. Demonstrated ability to prioritize activities and actions that can be taken in developing a business or strategic plan; ability to say “no”. Basic understanding of value pricing and value capture models Understanding and usage of CRMs Travel requirement – up to 10%. What You Will Do As a CMPO Engineer, you will serve as a critical link between the product management and sales teams, delivering optimized, value-engineered solutions tailored to project-specific needs. Your role will directly influence the competitiveness and profitability of our offerings across the EMEA region by applying technical insight, pricing strategies, and competitive benchmarking. You will be instrumental in driving the Annual Operating Plan by supporting all sales channels and enhancing their ability to win projects through technical and commercial excellence. Your work will empower sales teams with the right tools, documentation, and strategies to position our products effectively and secure customer satisfaction. How You Will Do It You will approach each project with a comprehensive optimization mindset—analyzing end-user needs, consultant specifications, and physical constraints to offer the best-fit, cost-effective solutions. By leveraging tools such as Sel Nav, AEC, and YWX, you’ll support selection and offer development while delivering technical clarifications for standard HVAC offerings, particularly air-cooled and water-cooled screw chillers. You’ll drive sales enablement through documentation, competitor analysis, battlecards, and spec-in templates. In collaboration with regional and global teams, you’ll manage pricing strategies, multiplier reviews, and contribute to new product launches. Your involvement will also extend to sandbox reviews, sweet spot analyses, margin management, and conducting internal and external training sessions to elevate overall product knowledge and project success. What We Are Looking For We are seeking an experienced and technically sound professional with at least 5 years in HVAC product management, application engineering, or sales support. The ideal candidate will have deep knowledge of air-cooled chillers and heat pump products, especially in European and Middle East markets, and be proficient with selection tools and AHRI standards. You should possess strong analytical capabilities, attention to detail, and a strategic mindset with the ability to navigate pricing dynamics, financial indicators, and value capture models. Strong communication and presentation skills, a collaborative spirit, and the ability to mentor and influence across teams are essential. A bachelor’s degree in Mechanical, Electrical, or HVAC Engineering is required, with a master’s preferred. Travel may be required up to 10%.

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We are seeking a strong Sr. Scrum Master who can help with a n organizations SAFe Agile Transformation, supporting global technology and business teams. As an Sr. Scrum Master, you will play a critical role in driving the adoption and implementation of SAFe Agile methodologies across the organization. You will work closely with teams and stakeholders to foster a culture of continuous improvement, collaboration, and high performance. Your expertise will help us accelerate our product development cycles, improve quality, and deliver innovative solutions. The ideal candidate will be responsible for Product Team motivation and innovation. Must have the ability and experience to push, drive, and motivate the product teams for completing all work according to the business value. Must continuously be two steps ahead of the team, and stakeholders. Key Responsibilities Scrum Facilitation: Guide and coach multiple Scrum teams on the adoption and implementation of Agile/Scrum practices. Facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensure that Scrum practices are followed, and team members understand and adhere to Agile principles. Team Support And Development Serve as a mentor and coach to Scrum Masters, Product Owners, and team members. Foster a culture of continuous improvement, encouraging teams to experiment, learn, and adapt their processes. Support the development of team members by providing feedback, identifying growth opportunities, and promoting professional development. Impediment Removal Identify and address any impediments that may hinder the team's progress. Collaborate with team members and stakeholders to remove obstacles and ensure smooth project execution. Escalate issues when necessary to ensure timely resolution. Stakeholder Collaboration Work closely with Product Owners and other stakeholders to ensure alignment on project goals, priorities, and deliverables. Facilitate effective communication between the development team and stakeholders. Assist in the development and management of product backlogs, ensuring they are well-groomed and prioritized. Process Improvement Identify and remove impediments that hinder Agile adoption and team productivity. Promote a culture of continuous improvement by encouraging teams to experiment, learn, and adapt their processes. Ensure teams maintain compliance with pharma regulatory requirements, including GxPwhere applicable. Metrics And Reporting Track and analyze key performance metrics to assess team performance and identify areas for improvement. Provide regular reports on team progress, sprint outcomes, and overall project status to stakeholders. Utilize data-driven insights to recommend and implement process improvements. Agile Advocacy Promote Agile principles and practices across the organization. Lead training sessions and workshops to educate teams and stakeholders on Agile methodologies. Stay up to date with industry trends and emerging Agile practices and introduce new ideas to the organization. Ceremonies/Events Daily Stand-up Backlog Refinement (Grooming) Sprint Planning Sprint Retrospectives Demo's UAT's Tools Jira / Jira Align Smartsheet Confluence MS Office 365 (Word, Excel, PowerPoint, Teams) OneNote WebEx Miro Qualifications 8-12 years of experience working with Agile methodologies, including Scrum, Kanban, and SAFe. Demonstrated success as a Scrum Master for newly forming teams, guiding them from startup to maturity. Experience working in large-scale organizations with global, multi-geographic team structures. Proficiency in Agile collaboration tools such as Jira, Confluence, Azure DevOps, or Rally. Advanced communication and facilitation skills with ability to influence and collaborate across organizational levels. Proven ability to manage cross-functional dependencies and navigate complex stakeholder landscapes. Pharma or life sciences experience preferred, particularly in regulated environments (e.g., GxP). PI Planning (Quarterly Planning) experience required. Agile certifications such as SAFe Certified ScrumMaster (CSM) or equivalent certification are required. Familiarity with pharma-specific projects and product delivery lifecycles. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you. Show more Show less

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We are seeking a strong Sr. Scrum Master who can help with a n organizations SAFe Agile Transformation, supporting global technology and business teams. As an Sr. Scrum Master, you will play a critical role in driving the adoption and implementation of SAFe Agile methodologies across the organization. You will work closely with teams and stakeholders to foster a culture of continuous improvement, collaboration, and high performance. Your expertise will help us accelerate our product development cycles, improve quality, and deliver innovative solutions. The ideal candidate will be responsible for Product Team motivation and innovation. Must have the ability and experience to push, drive, and motivate the product teams for completing all work according to the business value. Must continuously be two steps ahead of the team, and stakeholders. Key Responsibilities Scrum Facilitation: Guide and coach multiple Scrum teams on the adoption and implementation of Agile/Scrum practices. Facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensure that Scrum practices are followed, and team members understand and adhere to Agile principles. Team Support And Development Serve as a mentor and coach to Scrum Masters, Product Owners, and team members. Foster a culture of continuous improvement, encouraging teams to experiment, learn, and adapt their processes. Support the development of team members by providing feedback, identifying growth opportunities, and promoting professional development. Impediment Removal Identify and address any impediments that may hinder the team's progress. Collaborate with team members and stakeholders to remove obstacles and ensure smooth project execution. Escalate issues when necessary to ensure timely resolution. Stakeholder Collaboration Work closely with Product Owners and other stakeholders to ensure alignment on project goals, priorities, and deliverables. Facilitate effective communication between the development team and stakeholders. Assist in the development and management of product backlogs, ensuring they are well-groomed and prioritized. Process Improvement Identify and remove impediments that hinder Agile adoption and team productivity. Promote a culture of continuous improvement by encouraging teams to experiment, learn, and adapt their processes. Ensure teams maintain compliance with pharma regulatory requirements, including GxPwhere applicable. Metrics And Reporting Track and analyze key performance metrics to assess team performance and identify areas for improvement. Provide regular reports on team progress, sprint outcomes, and overall project status to stakeholders. Utilize data-driven insights to recommend and implement process improvements. Agile Advocacy Promote Agile principles and practices across the organization. Lead training sessions and workshops to educate teams and stakeholders on Agile methodologies. Stay up to date with industry trends and emerging Agile practices and introduce new ideas to the organization. Ceremonies/Events Daily Stand-up Backlog Refinement (Grooming) Sprint Planning Sprint Retrospectives Demo's UAT's Tools Jira / Jira Align Smartsheet Confluence MS Office 365 (Word, Excel, PowerPoint, Teams) OneNote WebEx Miro Qualifications 8-12 years of experience working with Agile methodologies, including Scrum, Kanban, and SAFe. Demonstrated success as a Scrum Master for newly forming teams, guiding them from startup to maturity. Experience working in large-scale organizations with global, multi-geographic team structures. Proficiency in Agile collaboration tools such as Jira, Confluence, Azure DevOps, or Rally. Advanced communication and facilitation skills with ability to influence and collaborate across organizational levels. Proven ability to manage cross-functional dependencies and navigate complex stakeholder landscapes. Pharma or life sciences experience preferred, particularly in regulated environments (e.g., GxP). PI Planning (Quarterly Planning) experience required. Agile certifications such as SAFe Certified ScrumMaster (CSM) or equivalent certification are required. Familiarity with pharma-specific projects and product delivery lifecycles. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you. Show more Show less

Job Description: Job Title – PROJECT CO-ORDINATOR __________________________________ About JLL: We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Responsibilities:  Prepare project management reports and meeting minutes  Manage all project documentation including contracts, budgets and schedules  Maintain best practices templates on SharePoint site  Administrative duties to include but not limited to: copying, coordinating travel arrangements, expense report preparation, organizing lunches, WebEx meetings, etc.  Manage accounts receivables according to the guidelines and requirements set by the Facilities Manager, Operations Manager, or project team  Ensure that all accounts receivables are maintained at a level not to exceed planned working capital charge as set by corporate finance, the project team and/or the Regional Operations Manager  Assist local team in meeting targeting financial numbers as determined on a yearly basis by the Management Executive Committee  Proactively manage project-related issues on account or assignment  Demonstrate proficiency in the use and application of all project management  Prepare PowerPoint presentations, memos, responses to proposals and research  Actively collaborate with stakeholders and leverage platform support  Assist with client communication, conferences, and events  Maintain all files and documents related to project assignment  Any and all other duties and tasks assigned Requirements/Qualifications:  Bachelor’s degree from an accredited institution required  1-3 years of experience working in a similar role  Detail oriented and organized- must have ability to proactively plan for multiple projects at a time  Strong communication skills- both written and oral  Proficient with Microsoft programs such as PowerPoint, Word, Outlook, etc.  Must be a self-starter- able to start and complete projects independently  Proactive – does not wait for tasks to be asked but always prompts to identify what else can be done.  Customer Focus – dedicated to meeting the expectations and requirements of the external and internal customer, acts with customer in mind, establishes and maintains effective relationships with customers, and gains their trust and respect.  Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture  Interpersonal Savvy – relates well to all kinds of people, inside and outside the organization uses diplomacy and tact Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. This position will operate/support the Global Audio and Video Conferencing Services as part of the Meeting Room Technology Specialists team at EY. The Engineer (AV Specialist) will need to perform proactive monitoring and troubleshoot the issues prior to end-users reporting it as an incident. They also need to provide guidance to the end users for Meeting Room devices/peripherals queries remotely and ensure a seamless conferencing experience. The opportunity As part our Global Meeting Room Technology Specialists Team you will have a key role in ensuring the smooth management of meetings and events, enabling an exceptional experience for organizers, presenters, and attendees. Meetings and events are key enablers for EY to build a better working world, and your position will help us realize the value of those meetings. Your key responsibilities Monitor EY Meeting Room AV devices followed by primary troubleshooting and proactively identifying issues. Escalate the issues to next level without any delay if team not able fix the issues during primary troubleshooting. Raise the service now tickets to document every incident/ request. Generate different AV monitoring reports according to the business requirements. Identify the topics which need knowledge article according to the queries received from end users and support the knowledge article creation. You will also be required to respond to queries from the end user for their conferences (via Phone, Email, IM chat). Skills and attributes for success The dedicated Meeting Room Technology Specialist will need to be a team player understanding the technology and compliance requirements of event and meeting platforms. To qualify for the role, you must have Basic knowledge of the below Meeting Room technology, devices and peripherals CISCO/ POLY video conference Microsoft Teams Rooms Surface Hub Microsoft Teams Real connect platform Condeco Outlook Peripherals (Displays, Camera bars, wireless presentation devices, etc.) AV Monitoring tools Excellent communication and Problem-solving skills A passion for customer service The ability to collaborate with teams within EY and help support users at all levels, and be comfortable managing large audiences Ideally, you’ll also have knowledge in Voice, Video and Signalling standards & protocols. Meeting room products in general. Webex, Zoom technology Teams Admin centre Knowledge in H320/ SIP protocols Possesses fundamental knowledge of ITIL to recognize appropriate aspects in the Incident, Problem, Change and Availability processes as it related to Data Network activities and workflows. Good interpersonal skills to engage in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Uses these relationships to partner with colleagues based on technical expertise and challenge insightfully to improve connectivity and propose credible options in solutions Good communication skills to adapt communication style to the style of others, developing rapport and staying calm under pressure and to build and maintain strong relationships across the levels of a matrixed, geographically dispersed organization using advanced oral and written English communication skills. Manifests an analytical and problem-solving ability appropriate to the role to escalate and negotiate assigned issues in IT technical investigations, to handle multiple and shifting priorities in a timely fashion across a broad spectrum of operating environments and to drive solutions that are both financially sound and operationally feasible. Possesses an advanced knowledge of the Service Now system to record incidents and remediation as well as appropriately use the tool’s features and functions. Education: Bachelor's degree holder Experience: Minimum 2 years of experience in Video conferencing and collaborations technology support in large complex network environments. What we look for Passionate, driven, openminded team players having a customer first approach and enjoy using technology to enable solutions. What we offer Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title: Virtual Producer Associate Function : Talent Skill Level: Beginner Sub Function : L&D VTH Job Summary: L&D VTH is a core learning team in the Global Delivery Services organization, providing multiple learning support services including design, develop and delivery of learning solutions to EY Global teams, member firms and service lines. These solutions are delivered from our centres in India and Philippines. The Virtual Producer Associate is responsible for providing live session support for the Virtual Classrooms (VCs) conducted within EY. They are also responsible to support the admin activities as per the defined processes and procedures within the agreed service level agreements. The role is also responsible to build and maintain positive and productive relationships with other team members and customers. Essential Functions of the Job: The key function of this position is to produce the Virtual Classroom learning via the virtual platform and attend to functional inquiries/requests/transactions as assigned (including inquiries or requests via telephone or email) in accordance with established policies and procedures. Responsibilities : Produce the virtual classroom sessions using Microsoft Teams virtual platform Always ensure to provide exceptional client service to the stakeholders Instill trust and confidence in the global facilitators and the learning coordinators by demonstrating effective communication, collaboration, building rapport, planning and organizing the session requirements Become a trusted advisor to the global facilitators and regional learning coordinators Generate post session reports such as session attendance, polls, whiteboards, chat, mural boards etc. Send producer feedback survey to the facilitators and regional requesters Liaise between the learner and the talent team Establish clear understanding of the EY Learning process flow and related activities Strictly follow the Learning Admin process map, procedures and Work instructions to execute the assigned requests appropriately Strict adherence to the defined Service Level Agreements (SLAs) Ensure quality compliance as per the defined standard Global process model Follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and reports barriers and issues to Supervisor Assists with GDS initiatives and other projects as assigned Ensures GDS organizational policies and processes are followed Knowledge and Skills Requirements: Strong communication skills to cater to a global audience, interpersonal skills and customer orientation; works effectively with others Good interpersonal skills and customer orientation; works effectively with the team Displays positive attitude; meets challenges and changes with an open mind, demonstrates commitment to the job Should essentially possess analytical and problem-solving skills Pro-active and always pay attention to detail – this is critical when it comes to large volume of transactions to be processed Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements Proficiency with HR Technology (Success Factors, Service Now, or any other learning management system knowledge is an added advantage) Sound knowledge of virtual learning technology or any other Virtual platform knowledge (MS Teams, Zoom, WebEx, Adobe Connect) Proficiency in standard technology such as Outlook, Excel, Word, PowerPoint, Access is necessary Other Responsibilities: None Other Requirements: Other Language proficiency to be considered based on region/centre specific requirements Flexibility in working hours to accommodate multiple time zones as needed This role requires to support the AsiaPac, EMEIA and Americas time zones which will require the resource to work on rotational shifts May need to work on extra hours in case of special customer requirements Job Requirements: Education: Bachelor’s Degree in Commerce, Business Administration, Human Resources or related discipline required. Diploma in Human Resources will be an added advantage Experience : 0 - 4 years’ work experience preferred including prior Shared Services / BPO and / or HR Operations experience Certification Requirements: Certification / training in hosting MS Teams / Zoom / Webex sessions will be an advantage but not mandatory EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job Description Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces™ for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation : Specialist – Training (4I) Role Objective: Key Performance Indicators (KPI) What are the measurable indicators for the role? Measurable Deliverables Training Throughput - Weightage (30%) First Pass Attempt - Weightage (25%) Production & Quality - Weightage (10%) Accurate & Time Data/MIS Reporting (15%) Basic Hygiene (Schedule Adherence, Responsiveness, Self-Conduct) - Weightage (10%) Trainee feedback - Weightage (5%) Projects (content development, any cost/ time/ FTE saving projects) - Weightage (5%) TNI / BQM management Essential Duties and Responsibilities: Role type: Individual Contributor ➢ Conduct new hire, refresher training on aligned process, domain, and tools ➢ Conduct process knowledge tests, analyse results and publish findings ➢ Work closely with quality and business to identify performance gaps for new hire trainees, create and execute remediation plans to improve trainee performance ➢ Achieve set targets on various training effectiveness parameters (level I, level II) ➢ Be responsible for training batch management: o Adherence to learning plan o Maintain all batch data and reporting as per the pre-set process o Manage batch logistics – training invites, ID Request & Management o Take care of people issues in the batch (performance, disciplinary, schedule adherence, EWS etc.) o On time referred to HR cases alignment (absconding, NCNS, training rejects) ➢ Be an active and effective contributor in assigned projects (e.g., new work transition, any process content creation and dissemination, etc.) ➢ Continue with hands-on work processing for aligned processes for minimum 12 hours a month ➢ Participate in client calls, understand process/tools changes or upgrades, prepare required documentation for roll-out to the aligned process teams ➢ Be accountable for self-development/learning, create & complete individual development plan for self, continuously stay invested to be a subject matter expert ➢ Stay compliant with the HIPAA and other company policies/compliance Job Description: Effective giving and taking feedback, coaching, and mentoring skills Strong interpersonal skills and ability to manage varied trainee personality types Excellent verbal and written communication skills (esp. email communication) Self-motivated and self-driven with a knack for continuously upskilling self Team-player Certification: NA Skill Set: Qualification and technical skills required to execute the role. Candidate should be graduated and 3 years of exp in AR follow up role Technical Skills : • Experience in Revenue Cycle Management for U.S. Healthcare & Expertise in AR Follow up end to end processes Understanding of Online Payer Portals Hands on in MS Office like: PowerPoint, Excel, and Word Ability to use virtual communication platforms effectively like: Teams, Zoom, WebEx Experience levels required to execute this role Minimum of 3 years’ experience in RCM of U.S. healthcare industry (frontend, middle, backend – as per role alignment) Overall experience Maximum 5 years Behavioral skills / competencies required for this role. E.g. Attention to detail Functional & Behavioral Skills Strong facilitation & presentation skills for both in-person & virtual environments Understanding of basics of content creation Pre-requisite: Should have overall 7+ years of experience in RCM Operations Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should have excellent feedback and coaching skills Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We are seeking a strong Sr. Scrum Master who can help with a n organizations SAFe Agile Transformation, supporting global technology and business teams. As an Sr. Scrum Master, you will play a critical role in driving the adoption and implementation of SAFe Agile methodologies across the organization. You will work closely with teams and stakeholders to foster a culture of continuous improvement, collaboration, and high performance. Your expertise will help us accelerate our product development cycles, improve quality, and deliver innovative solutions. The ideal candidate will be responsible for Product Team motivation and innovation. Must have the ability and experience to push, drive, and motivate the product teams for completing all work according to the business value. Must continuously be two steps ahead of the team, and stakeholders. Key Responsibilities Scrum Facilitation: Guide and coach multiple Scrum teams on the adoption and implementation of Agile/Scrum practices. Facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensure that Scrum practices are followed, and team members understand and adhere to Agile principles. Team Support And Development Serve as a mentor and coach to Scrum Masters, Product Owners, and team members. Foster a culture of continuous improvement, encouraging teams to experiment, learn, and adapt their processes. Support the development of team members by providing feedback, identifying growth opportunities, and promoting professional development. Impediment Removal Identify and address any impediments that may hinder the team's progress. Collaborate with team members and stakeholders to remove obstacles and ensure smooth project execution. Escalate issues when necessary to ensure timely resolution. Stakeholder Collaboration Work closely with Product Owners and other stakeholders to ensure alignment on project goals, priorities, and deliverables. Facilitate effective communication between the development team and stakeholders. Assist in the development and management of product backlogs, ensuring they are well-groomed and prioritized. Process Improvement Identify and remove impediments that hinder Agile adoption and team productivity. Promote a culture of continuous improvement by encouraging teams to experiment, learn, and adapt their processes. Ensure teams maintain compliance with pharma regulatory requirements, including GxPwhere applicable. Metrics And Reporting Track and analyze key performance metrics to assess team performance and identify areas for improvement. Provide regular reports on team progress, sprint outcomes, and overall project status to stakeholders. Utilize data-driven insights to recommend and implement process improvements. Agile Advocacy Promote Agile principles and practices across the organization. Lead training sessions and workshops to educate teams and stakeholders on Agile methodologies. Stay up to date with industry trends and emerging Agile practices and introduce new ideas to the organization. Ceremonies/Events Daily Stand-up Backlog Refinement (Grooming) Sprint Planning Sprint Retrospectives Demo's UAT's Tools Jira / Jira Align Smartsheet Confluence MS Office 365 (Word, Excel, PowerPoint, Teams) OneNote WebEx Miro Qualifications 8-12 years of experience working with Agile methodologies, including Scrum, Kanban, and SAFe. Demonstrated success as a Scrum Master for newly forming teams, guiding them from startup to maturity. Experience working in large-scale organizations with global, multi-geographic team structures. Proficiency in Agile collaboration tools such as Jira, Confluence, Azure DevOps, or Rally. Advanced communication and facilitation skills with ability to influence and collaborate across organizational levels. Proven ability to manage cross-functional dependencies and navigate complex stakeholder landscapes. Pharma or life sciences experience preferred, particularly in regulated environments (e.g., GxP). PI Planning (Quarterly Planning) experience required. Agile certifications such as SAFe Certified ScrumMaster (CSM) or equivalent certification are required. Familiarity with pharma-specific projects and product delivery lifecycles. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you. Show more Show less

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We are seeking a strong Sr. Scrum Master who can help with a n organizations SAFe Agile Transformation, supporting global technology and business teams. As an Sr. Scrum Master, you will play a critical role in driving the adoption and implementation of SAFe Agile methodologies across the organization. You will work closely with teams and stakeholders to foster a culture of continuous improvement, collaboration, and high performance. Your expertise will help us accelerate our product development cycles, improve quality, and deliver innovative solutions. The ideal candidate will be responsible for Product Team motivation and innovation. Must have the ability and experience to push, drive, and motivate the product teams for completing all work according to the business value. Must continuously be two steps ahead of the team, and stakeholders. Key Responsibilities Scrum Facilitation: Guide and coach multiple Scrum teams on the adoption and implementation of Agile/Scrum practices. Facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensure that Scrum practices are followed, and team members understand and adhere to Agile principles. Team Support And Development Serve as a mentor and coach to Scrum Masters, Product Owners, and team members. Foster a culture of continuous improvement, encouraging teams to experiment, learn, and adapt their processes. Support the development of team members by providing feedback, identifying growth opportunities, and promoting professional development. Impediment Removal Identify and address any impediments that may hinder the team's progress. Collaborate with team members and stakeholders to remove obstacles and ensure smooth project execution. Escalate issues when necessary to ensure timely resolution. Stakeholder Collaboration Work closely with Product Owners and other stakeholders to ensure alignment on project goals, priorities, and deliverables. Facilitate effective communication between the development team and stakeholders. Assist in the development and management of product backlogs, ensuring they are well-groomed and prioritized. Process Improvement Identify and remove impediments that hinder Agile adoption and team productivity. Promote a culture of continuous improvement by encouraging teams to experiment, learn, and adapt their processes. Ensure teams maintain compliance with pharma regulatory requirements, including GxPwhere applicable. Metrics And Reporting Track and analyze key performance metrics to assess team performance and identify areas for improvement. Provide regular reports on team progress, sprint outcomes, and overall project status to stakeholders. Utilize data-driven insights to recommend and implement process improvements. Agile Advocacy Promote Agile principles and practices across the organization. Lead training sessions and workshops to educate teams and stakeholders on Agile methodologies. Stay up to date with industry trends and emerging Agile practices and introduce new ideas to the organization. Ceremonies/Events Daily Stand-up Backlog Refinement (Grooming) Sprint Planning Sprint Retrospectives Demo's UAT's Tools Jira / Jira Align Smartsheet Confluence MS Office 365 (Word, Excel, PowerPoint, Teams) OneNote WebEx Miro Qualifications 8-12 years of experience working with Agile methodologies, including Scrum, Kanban, and SAFe. Demonstrated success as a Scrum Master for newly forming teams, guiding them from startup to maturity. Experience working in large-scale organizations with global, multi-geographic team structures. Proficiency in Agile collaboration tools such as Jira, Confluence, Azure DevOps, or Rally. Advanced communication and facilitation skills with ability to influence and collaborate across organizational levels. Proven ability to manage cross-functional dependencies and navigate complex stakeholder landscapes. Pharma or life sciences experience preferred, particularly in regulated environments (e.g., GxP). PI Planning (Quarterly Planning) experience required. Agile certifications such as SAFe Certified ScrumMaster (CSM) or equivalent certification are required. Familiarity with pharma-specific projects and product delivery lifecycles. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you. Show more Show less

The D. E. Shaw group is a global investment and technology development firm with more than $65 billion in investment capital as of December 1, 2024, and offices in North America, Europe, and Asia. Since our founding in 1988, our firm has earned an international reputation for successful investing based on innovation, careful risk management, and the quality and depth of our staff. We have a significant presence in the world's capital markets, investing in a wide range of companies and financial instruments in both developed and developing economies. We are looking for a Voice Engineer to join our Unified Communications team based in our offices in Hyderabad/ Bengaluru/Gurugram. The team works on designing and delivering enterprise level communication solutions for the firm and to manage the operational support, maintenance, and stability of our highly automated infrastructure. WHAT YOU'LL DO DAY-TO-DAY: In this role, you will design, implement, and manage the firm's network voice and IP telephony infrastructure. You will also lead the engineering project work and provide tier 2/3 operational support to enhance the overall configurability, observability, supportability, and reliability of the firm's enterprise unified communication environment. You are required to develop and maintain automation to support our voice and video infrastructure and assist with audio video (A/V) and conference room related projects. Additionally, you are responsible to upgrade and/or redesign existing infrastructure to improve performance and stability. Furthermore, you will mentor and guide team members, fostering a collaborative and knowledge-sharing environment. Additionally, you get to manage projects from requirements gathering through to delivery, ensuring timelines and objectives are met and collaborate with cross-functional teams to ensure cohesive and integrated communication solutions. WHO WE’RE LOOKING FOR: Basic qualifications: A Bachelor’s degree in computer science, IT Electronics and Communications or a related technical discipline, with at least 6 years of experience in the voice domain Extensive hands-on experience with voice technologies, preferably Cisco, including but not limited to Communications Manager, Unity Connection, Webex Control Hub, Expressways, Voice Gateways, Cisco Webex, and IP Phones An exceptional grasp over networking concepts such as TCP/IP, DNS, DHCP, and TFTP Proficiency with monitoring and troubleshooting tools like RTMT and Dialed Number Analyzer, and an extensive knowledge of IP telephony protocols such as SIP, H.323, MGCP, RTP, and RTCP Familiarity with scripting to support and enhance automation Excellent organizational skills and ability to manage and prioritize multiple tasks Effective verbal and written communication skills Proven experience in leading projects and mentoring team members Interested candidates can apply through our website: https://www.deshawindia.com/recruit/jobs/Adv/Link/VocEngTechComJan25 We encourage candidates with relevant experience looking to restart their careers after a break to apply for this position. Learn about Recommence, our gender-neutral return-to-work initiative. The Firm offers excellent benefits, a casual, collegial working environment, and an attractive compensation package. For further information about our recruitment process, including how applicant data will be processed, please visit https://www.deshawindia.com/careers Members of the D. E. Shaw group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. Show more Show less

Greetings from Mphasis!! We have scheduled walk in drives on 12th June (Thursday) and 14th June (Saturday) for Technical Support Engineer - SD for Bangalore Location. Interview Location - Mphasis, Tower-F, 4th Floor SEZ, Global Village, Mylasandra-Pattenegere Villages, Off Bangalore -Mysore Expressway, RVCE Post, Bangalore-560 059 Interview Timings - 10:00am - 1:00pm Please carry your hard copy resume. Role: L2 Technical Support Engineer Who are we looking for? Level 2 Technical Support Engineer Years of experience needed – Min. 6 months experience needed in ITI-SD. Technical Skills:  Hands-on experience with Windows /Mac OS environments  Excellent problem-solving and communication skills  Hands-on experience with Windows /Mac OS environments  Good understanding of computer systems, mobile devices, and other tech products  Familiarity with remote desktop applications and help desk software (e.g. Webex, LogMeIn, Bomgar)  Knowledge on Citrix Virtual Apps, AWS technology and Desktop.  Basic knowledge on Virtualization technology.  Graduate min. 6 months of relevant experience. Management Skills:  Knowledge on Ticketing tools (e.g. ServiceNow, RemedyForce)  Familiar to the Citrix, AWS environment  Aware of ITSM Process (Incident management)  Inbound calls taking  Talk to End Users through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue.  Properly escalate unresolved issues to appropriate internal teams (e.g., software developers)  Prioritize and manage several open issues at one time.  Document technical knowledge in the form of notes and manuals.  Refer to internal database or external resources to provide accurate tech solutions. Behavioral Skills :  Ability to diagnose and troubleshoot basic technical issues.  Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role  Provide prompt and accurate feedback to customers.  Ensure all issues are properly logged. Interview Location - Mphasis, Tower-F, 4th Floor SEZ, Global Village, Mylasandra-Pattenegere Villages, Off Bangalore -Mysore Expressway, RVCE Post, Bangalore-560 059 Interview Timings - 10:00am - 1:00pm Please carry your hard copy resume. Warmest Regards, Bhavya Periyadan Show more Show less

The D. E. Shaw group is a global investment and technology development firm with more than $65 billion in investment capital as of December 1, 2024, and offices in North America, Europe, and Asia. Since our founding in 1988, our firm has earned an international reputation for successful investing based on innovation, careful risk management, and the quality and depth of our staff. We have a significant presence in the world's capital markets, investing in a wide range of companies and financial instruments in both developed and developing economies. We are looking for a Voice Engineer to join our Unified Communications team based in our offices in Hyderabad/ Bengaluru/Gurugram. The team works on designing and delivering enterprise level communication solutions for the firm and to manage the operational support, maintenance, and stability of our highly automated infrastructure. WHAT YOU'LL DO DAY-TO-DAY: In this role, you will design, implement, and manage the firm's network voice and IP telephony infrastructure. You will also lead the engineering project work and provide tier 2/3 operational support to enhance the overall configurability, observability, supportability, and reliability of the firm's enterprise unified communication environment. You are required to develop and maintain automation to support our voice and video infrastructure and assist with audio video (A/V) and conference room related projects. Additionally, you are responsible to upgrade and/or redesign existing infrastructure to improve performance and stability. Furthermore, you will mentor and guide team members, fostering a collaborative and knowledge-sharing environment. Additionally, you get to manage projects from requirements gathering through to delivery, ensuring timelines and objectives are met and collaborate with cross-functional teams to ensure cohesive and integrated communication solutions. WHO WE’RE LOOKING FOR: Basic qualifications: A Bachelor’s degree in computer science, IT Electronics and Communications or a related technical discipline, with at least 6 years of experience in the voice domain Extensive hands-on experience with voice technologies, preferably Cisco, including but not limited to Communications Manager, Unity Connection, Webex Control Hub, Expressways, Voice Gateways, Cisco Webex, and IP Phones An exceptional grasp over networking concepts such as TCP/IP, DNS, DHCP, and TFTP Proficiency with monitoring and troubleshooting tools like RTMT and Dialed Number Analyzer, and an extensive knowledge of IP telephony protocols such as SIP, H.323, MGCP, RTP, and RTCP Familiarity with scripting to support and enhance automation Excellent organizational skills and ability to manage and prioritize multiple tasks Effective verbal and written communication skills Proven experience in leading projects and mentoring team members Interested candidates can apply through our website: https://www.deshawindia.com/recruit/jobs/Adv/Link/VocEngTechComJan25 We encourage candidates with relevant experience looking to restart their careers after a break to apply for this position. Learn about Recommence, our gender-neutral return-to-work initiative. The Firm offers excellent benefits, a casual, collegial working environment, and an attractive compensation package. For further information about our recruitment process, including how applicant data will be processed, please visit https://www.deshawindia.com/careers Members of the D. E. Shaw group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. Show more Show less

At Bruker, we enable scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular research, in applied and pharma applications, in microscopy and Nano analysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology. Today, worldwide more than 8,500 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems, and its strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meeting its customers’ needs as well as to continuing to develop state-of-the-art technologies and innovative solutions for today's analytical questions. Bruker India is seeking for a Global Remote Support Engineer to be based in Bengaluru, India . He/ She is a key technical role within the support organization of Bruker Nano Surfaces & Metrology (BNSM) Division , manufacturer of the world's leading Atomic Forces Microscopes, Stylus profilers, Mechanical Testers, Nano indenters, non-contact 3D optical microscopes, and Multi-angle Reflectometry & Ellipsometry. This position requires to provide remote support to our existing customers through email, telephone, and the use of remote support tools. Candidate will recommend solutions and maintain a good record of all work and communications with the customer or engineer in a call tracking system, including documenting solutions for a public knowledge base. The ideal candidate for this role is a motivated self-starter, who embraces challenges and enjoys learning independently, and is one who possesses excellent customer service, and technical problem-solving skills. Responsibilities Must have excellent customer relations skills and the ability to make timely and effective decisions Ask customers targeted questions to quickly understand root cause of their issue. Call screening and logging through CRM software. Effectively communicate with end-users of varying technical capability and roles via various channels (phone, email, Chat etc.) to identify/resolve technical issues. If the first level is unsuccessful, ticket management, and transferring call to second level remote support team. Be available for incoming calls and pull work from an incoming queue. Work occasional weekends and holidays taking incoming calls and pulling work from an incoming queue. May be called upon with short notice to assist the support team in the event of unexpected or unpredicted demand for support. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Build knowledge base to reduce reliance over time on other internal resources. Contribute to internal technical knowledge base and publish Frequently Asked Questions to enable customer self-support. Accurately document and update tickets in the tracking systems. Able to maintain a personal queue of open requests. Maintain communication with the customers on the status of all open tickets. All responses should be professional, complete, well formatted, and consistent with prior communications. Regular follow ups with customers with recommendations, updates, action plans, and acquire confirmation for delivered solutions. Properly escalate unresolved issues to appropriate technology teams Provide necessary information/observations/logs all required support to next level or developer for diagnose a reported/escalated problem Good sense of end-user satisfaction Ability to describe incident and requests as part of ticket treatment Ability to create and update operational procedures (issues resolution, requests, and administration procedures). Perform other tasks as assigned by manager. This position requires remote support to USA and European Countries. The job demands to work in shifts (Monday through Friday). Knowledge, Skills and Abilities: Minimum 2+ years' Experience in Analytical Instrumentation/Field Service Experience in Analytical Industry. Customer service oriented good communication skills used to support various technical issues and desktop operation queries. Experience in use of SFDC/SAP CRM preferred. Should have worked on various remote support tools, e.g. Webex, TeamViewers, anydesk etc. Demonstrated ability to analyze, diagnose, and repair complex equipment problems remotely in a minimum amount of time Ability to communicate effectively in a professional manner with both internal and external customers Tenacity and self-motivation inspired by success, enthusiasm, drive and initiative directed towards achieving positive outcomes The personality of a natural team player, willing and able to build confidence and to establish strong co-operative relationships with personnel throughout the company, customer base and with key individuals within the industry A flexible attitude to working hours which are sometimes influenced by factors such as the need to complete the job or the availability of the client A very high standard of personal presentation. Must be willing to travel up to 20% B.E./B.Tech (ECE, EIE, EEE, Metallurgical Engineering) or M Sc. (Physics or Chemistry or Material Science). Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-Interview to determine their eligibility in light of export control restrictions. Show more Show less

I am pleased to announce that we are currently seeking an experienced professional to join our Service Provider Cisco TAC team. We are looking for candidates with a minimum of 8 years of relevant experience in the field. Meet the Team We are a dedicated team of engineers with deep technical expertise in Service provider technologies and Cisco's products. Our primary role is to deliver best in class technical support to our premium customers. We are responsible for helping Customers to restore network downtime, providing recommendations to resolve issues, and addressing queries related to Cisco products. Additionally, we offer best practice recommendations to enhance their operations. Your Impact In this role, you will work with Cisco's CService Provider customers and collaborate with various teams, including Customer Expeirnece, product engineering, and the Sales. Our collaboration aims to improve overall experience of customers with Cisco’s Product and Services. Furthermore, you will work with the global Support team to ensure a seamless experience for our customers. Resolve customer issues remotely via email, phone, or collaboration tools such as Cisco Webex. Use Cisco labs to replicate customer-reported issues and test software fixes provided by the engineering team. Work effectively with Cisco engineering teams to resolve product-related issues and submit serviceability enhancements based on customer feedback and technical insights. Create and document troubleshooting procedures for new and common problems to assist junior engineers and enhance team knowledge Collaborate with technical leaders to support efforts in automation and innovation within the team. Minimum Qualifications : Bachelor's degree in a Engineering (Computer Science or Information Technology preferred). A minimum of 8 years of related industry experience, with at least 4 years of experience working with Cisco routing products such as ASR 9000, NCS 5000, and NCS 540. CCIE/CCNP certification or an industry equivalent is preferred, demonstrating advanced expertise and technical skills in networking. Requires knowledge of Cisco routing products and proficiency with their command line interface (CLI). Possesses working knowledge of Python scripting and automation. Basic understanding of AI tools. Preferred Qualifications : Possesses a solid understanding of IP networking concepts, including IPv4, IPv6, Multicast, ARP, QoS, and device-level security. Experienced with service provider technologies such as routing protocols (BGP, OSPF, IS-IS), MPLS, L3VPN, L2VPN,Segment-Routing and IPv6 routing. Possesses working knowledge of software programmability, automation, orchestration, and/or virtualization. Candidates with prior Technical Assistance Center (TAC) experience from a product-based company are preferred. Excellent written, verbal, interpersonal, and presentation skills, with a developing ability to function effectively in ambiguous circumstances. Show more Show less

Job Description Description for Internal Candidates Job Summary As an Infrastructure L2/L3 Sr. Engineer, you will be responsible for providing advanced technical support for the organization's UC/CC infrastructure. This role involves troubleshooting complex issues, coordinating with other support tiers, and ensuring the smooth operation of critical systems What You’ll Do Work as a lead at office or client site to support technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer business outcomes. Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. Build customer simulations in test labs to resolve/validate sophisticated problems & compatibility issues. Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals. Play the role of an individual contributor. Role And Specific Responsibilities Works with customer along with internal & external resources (e.g. BlackBox Cisco UC L3 team, Cisco TAC, service provider) on the support and optimization of Cisco services and solutions. Assists with task/project implementation for assigned customer engagements. Jointly crafts and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans and Cisco UC system version upgrade etc. Builds and/or use test environments as the need arises to resolve medium sophisticated problems and compatibility issues. Understands how software skills and tools can be used to configure, deploy and/or seek Cisco products & solutions. Acts as an initial focal point for problem resolution for customer engagements. Closely work with team by assigning day to day duties and task , also assist them by working with issue to resolve it and sharing technical skill and knowledge. Who You’ll Work With Depends on the business requirement you will be work from Office or On site support to client whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. Who You Are Expertise Experience in planning, implementing, fixing Cisco UC solutions for enterprise level customers. Good understanding of telephony dial plan, implementation, and call control/routing protocols such as H.323, MGCP, SIP, SCCP, FXO, FXS, and POTS. 3 + years of in configuring & solving Cisco UC applications such as CUCM, Unity Connection, IM&P, and others. Knowledge and experience of deploying and(or) solving voice gateways, media resources such as conferencing, transcoding, MTP, and MoH, and voice endpoints such as IP phones, and CIPC/Jabber (softphones). Knowledge of Cisco Cloud Collaboration portfolio - Cisco Webex Centers, Cisco Webex Cloud Connected Audio, Cisco Webex Meetings Server, Cisco Collaboration Meeting Rooms will be added advantage. Cisco UC/CC certification will be added advantage. Knowledge of UCS B/C series platforms and VMware technologies such as vCenter, vSphere EXSi, and vSphere client. Knowledge of Cisco Expressway solutions for MRA and B2B calls. Detailed understanding of TCP/IP concepts and protocols like DHCP, DNS, TFTP, NTP, LDAP and others Knowledge of Teamwork QoS. Knowledge of Microsoft Active Directory and Exchange server Show more Show less

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Must Have Internal & External stakeholder management Familiarity with the CCaaS domain,CCaaS Application Development , contact center solution design In-depth knowledge of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE etc., including their architecture, functionalities, and application development, integration capabilities Governance & communication skills Hands-on configuration of CCaaS platform (MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One) includes, Implementation of Contact Centre platforms Instance creation & setup Configuration Application Development CCaaS integration with CRM ,ITSM & other host application SIP Trunking Understanding of the fundamental ingredients of enterprise integration including interface definitions and contracts; REST APIs or SOAP web services; SQL,MY SQL, Oracle , PostgreSQL , Dynamo DB, S3, RDS Provide effective real time demonstrations of CCaaS & AI (Bots) platforms High proficiency in defining top notch customer facing slides/presentations Proficiency in data visualization tools like Tableau, Power BI, Quicksight and others Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Professional And Educational Background BE / B.Tech / MCA / M.Sc / M.E / M.Tech /Master’s Degree /MBA Show more Show less

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Must Have Internal & External stakeholder management Familiarity with the CCaaS domain, In-depth functional knowledge of sell-service (IVR, Chat Bots) , omni channel & agent desktop applications) of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE Governance & communication skills Deeper techno functional CCaaS expertise for the platforms MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One. Analyze existing business processes and identify opportunities for improvement through technology. Translate business requirements into technical specifications for development teams. Create process maps, use cases, and user stories to illustrate requirements and workflows. Facilitate workshops and meetings with cross-functional teams to ensure alignment on project goals. Assist in the testing and validation of cloud contact center solutions, ensuring they meet business needs. Monitor project progress and provide regular updates to stakeholders. Stay current with industry trends and best practices related to cloud contact centers and customer experience. Ensure compliance with industry standards and best practices. Analyze test results and provide detailed reports on findings. Participate in agile ceremonies, providing input on quality assurance processes Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Run and execute complete User Acceptance Test alongside testers Proficient in writing user stories in JIRA High proficiency in defining top notch customer facing slides/presentations Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Show more Show less

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Job Title: Senior Associate (Business Analyst), Data Science - Contact Centre as a Service (CCaaS) Position: Senior Associate (CCaaS) Industry: Digital Contact Solutions (DCS), Telecommunications-Media-Technology (TMT), Health Industries (Payers, Providers, Life Sciences), BFS&I, RTH. Domain: Data Science - Contact Centre as a Service (CCaaS) About Acceleration Center Bangalore At PwC, we connect people with diverse backgrounds and skill sets to solve important problems together and lead with purpose—for our clients, our communities and for the world at large. It is no surprise therefore that 429 of 500 Fortune global companies engage with PwC. Acceleration Centers (ACs) are PwC’s diverse, global talent hubs focused on enabling growth for the organization and value creation for our clients.The PwC Advisory Acceleration Center in Bangalore is part of our Advisory business in the US. The team is focused on developing a broader portfolio with solutions for Risk Consulting, Management Consulting, Technology Consulting, Strategy Consulting, Forensics and vertical specific solutions. PwC's high-performance culture is based on passion for excellence with a focus on diversity and inclusion. You will collaborate with and receive support from a network of people to achieve your goals. We will also provide you with global leadership development frameworks and the latest in digital technologies to learn and excel in your career. At the core of our firm's philosophy is a simple construct: We care for our people. Globally PwC is ranked the 3rd most attractive employer according to Universum. Our commitment to Responsible Business Leadership, Diversity & Inclusion, work-life flexibility, career coaching and learning & development makes our firm one of the best places to work, learn and excel We are looking for CCaaS Business Analyst with a strong Contact Centre Application Development & solution design background (and overall professional experience of 10+ years) to work in our Cloud & Digital practice in Mumbai, Bangalore. The Senior Associate will work as an integral part of business analytics & transformation teams in India alongside clients and consultants in the U.S., being integral to high-end CCaaS consulting engagements, presales and development expertise. Education: Advanced Degree in a quantitative discipline such as Computer Science, Engineering, Econometrics, Statistics or Information Sciences such as business analytics or informatics Required Skills: Successful candidates will have demonstrated the following skills and characteristics: Must Have Internal & External stakeholder management Familiarity with the CCaaS domain, In-depth functional knowledge of sell-service (IVR, Chat Bots) , omni channel & agent desktop applications) of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE Governance & communication skills Deeper techno functional CCaaS expertise for the platforms MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One. Analyze existing business processes and identify opportunities for improvement through technology. Translate business requirements into technical specifications for development teams. Create process maps, use cases, and user stories to illustrate requirements and workflows. Facilitate workshops and meetings with cross-functional teams to ensure alignment on project goals. Assist in the testing and validation of cloud contact center solutions, ensuring they meet business needs. Monitor project progress and provide regular updates to stakeholders. Stay current with industry trends and best practices related to cloud contact centers and customer experience. Ensure compliance with industry standards and best practices. Analyze test results and provide detailed reports on findings. Participate in agile ceremonies, providing input on quality assurance processes Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Run and execute complete User Acceptance Test alongside testers Proficient in writing user stories in JIRA High proficiency in defining top notch customer facing slides/presentations Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Roles And Responsibilities Stakeholder management (internal & external) Proficient in writing user stories in JIRA (typically for CCaaS) Facilitate workshops and meetings with cross-functional teams to ensure alignment on project goals. Assist in the testing and validation of cloud contact center solutions, ensuring they meet business needs Translate business requirements into technical specifications for development teams. Create process maps, use cases, and user stories to illustrate requirements and workflows. Monitor project progress and provide regular updates to stakeholders. Stay current with industry trends and best practices related to cloud contact centers and customer experience. CCaaS & Conversational AI demonstrations & Proof of Concepts to customers/prospects Develop and execute on project & analysis plans under the guidance of project manager CI CD – Git Repo, Git labs, AWS Pipeline , Azure Devops (any of these) Validate test requirement & analysis outcomes, recommendations with all stakeholders including the client team Collaborate with internal cross functional teams & leadership during project delivery engagements Build storylines and make presentations to the client team and/or PwC project leadership team Contribute to the knowledge, innovation and firm building activities CCaaS Domain Expertise Understanding of the Contact Centre as a Service domain Proficiency with CCaaS platforms (MS DCCP, Amazon Connect, Genesys Cloud, Cisco Webex CC, Cisco UCCE, PCCE, NICE CXOne, Calibrio, Verint, Genesys Engage) Stay up to date with industry trends, best practices, and emerging technologies related to CCaaS and conversational AI. End to End functional knowledge of Omni-Channel customer experience solutions (Conversational IVR, Chat Bots, Messaging Bots(WhatsApp, Fb, X) , Voice Bots, Email, Chat & SMS. This includes Unit Testing, Functional & Integration Testing. Proficient with CCaaS platform features, license types Capability to functionally understand the end to end CCaaS solution aspects including SIP , Network, CCaaS Application Development Basic Understanding of networking terminologies in CCaaS (underlay, overlay design) MPLS,SDWAN/Internet , BYOC , SBC/Media Gateways setup & configurations . What We Offer At PwC, we care for the mental & physical wellbeing of our people and respect the flexibility that is needed in these difficult times. Keeping these factors in mind, we have introduced policies around Work-from-Home. Anywhere and flexible working hours. Mid-year appraisal cycle to reward performance on time Opportunities to solve problems which matter to our clients and have a strong, long-lasting impacts Continuous learning and upskilling opportunities nurturing you to become a better leader and consultant of tomorrow. We provide you access to Massive Online Open Courses (MOOC) at no cost. A world class leadership to guide you on gaining expertise across various functions and a top notch diverse peer group to support you throughout the journey Interaction with the senior client leadership and a chance to meet them in person by visiting client locations (as needed) and/or permanent relocation Show more Show less

Overview Overview : Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meet its customers’ needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions. Bruker India is looking for an experienced Remote Support Engineer (Analytical Instruments) to be based in based in Bengaluru, India . Responsibilities Essential Functions : Work Remotely With Customers To Diagnose BAXS Instruments Like Xray Diffractometers, Fluorescence Spectrometers, Single Crystal Diffractometers, Optical Emission Spectrophotometers Including But Not Limited To Diagnose, test, develop, optimize, communicate, and execute the most efficient solution plan for complex electromechanical hardware/software instrument issues, operations and training related issues. Optimize instrument and/or accessory performance to meet specification. Create and maintain record of activity in support database Provide a great customer experience through the entire support process Ask customers targeted questions to quickly understand the root cause of their instrument issues. Effectively communicate with end-users to understand the technical issues or concerns via various channels (phone, email, Chat etc.) to identify and resolve them within short time. If the first level customer support is unsuccessful, using ticket management and transferring call will be pushed to second level remote support team If job demands for onsite support, engineer should travel and support customers within short notice. Experience in dealing with analytical instruments like spectrophotometers, X-ray based instruments or optical measuring systems is a must Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Build knowledge base to reduce reliance over time on other internal resources. Contribute to internal technical knowledge base and publish Frequently Asked Questions to enable customer self-support. Accurately document and update tickets in the tracking systems. Ability to maintain a personal queue of open requests. Maintain communication with the customers on the status of all open tickets. All responses should be professional, complete, well formatted, and consistent with prior communications and Corporate Identity. Future outbound activities as follow up possible (updates, surveys) Properly escalate unresolved issues to appropriate technical support teams Provide necessary information/observations/logs - all the required data to next level support or R&D team to diagnose a reported/escalated problem. Ability to describe incident and requests as part of a ticket management. Ability to create and update operational procedures and proposal of decision trees. (issues resolution, requests, and administration procedures) Perform other tasks as assigned by manager. The job demands to work in rotational shifts (Monday through Friday). 20% on field and 80% on office Excellent customer relation skills and the ability to make timely and effective decisions is a plus. Other duties as assigned Qualifications Knowledge, Skills and Abilities : Customer focused, passionate about science and technology, and eager to enable customers with Bruker technology. Demonstrated Excellent analytical capabilities and theoretical understanding of physics. Customer service-oriented working experience in technology-based instruments like XRD, XRF, OES to support various technical issues Working knowledge of electronics, mechanics, control systems, computers, networking. Able to use common electrical testing tooling like oscilloscopes, multimeters, etc. to be an effective problem solver of complex system, product user, and/or application issues. Demonstrated ability to provide clear, logical, and effective communication in English. Ability to communicate effectively in a professional and friendly manner with both internal and external customers. Experienced in use of Salesforce (CRM) and SAP preferred is a plus Should have worked on remote support tools, e.g., TeamViewers, Webex, any desk. The personality of a natural team player, willing and able to build confidence and to establish strong co-operative relationships with personnel throughout the company, customer base and with key individuals within the industry. A flexible attitude to working hours which are sometimes influenced by factors such as the need to complete the job or the availability of the client. For further development, engineer should be willing in general to travel up to 20% Students of Engineering & Science background are welcome. Start your service career with first step in making our clients happy. Language skills in addition to English are welcome. Education BE/BTech in Electronics/ Electrical/ Instrumentation, MSc in Physics, Chemistry and Material Science Should have a technical education and / or worked already as a technician. Experiences At least 1 year of previous service experience or hotline activity within electronic systems Technical expertise in electronics and mechanics Confident in handling all common PC operating systems and networks Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. Show more Show less