483 Webex Jobs - Page 19

Details: Job Description The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities, Responsibilities: Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize BLK tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Other duties as assigned by the Level 2 Support Manager Job Requirements Details: Excellent proven track record supporting clients in a financial environment Excellent proven customer service based approach Knowledge of Windows OS and troubleshooting skills Knowledge/experience in VDI support Experience in applications like O365, Teams, WebEx Proven ability to prioritize tasks and issues according to the business impact Good written and verbal communication skills Good time management skills Able to work in a high pressure environment Strong organizational and analytical skills Ability to multi-task and work under pressure Ability to work autonomously and within team Flexible and proactive with a "will do' attitude Takes responsibility and follows through on issues to closure and root cause resolution Demonstrable desire to achieve

Product Manager - Workspace, Modern Workplace Practice Overview As a Product Manager specializing in the Workspace pillar within the Modern Workplace practice, you will drive the creation, management, and growth of solutions that blend physical space, digital technology, and human-centric design to optimize how work gets done. This role requires expertise in workspace blueprinting, immersive collaboration design, real estate and technology intersections, and intelligent space instrumentation. You will collaborate with customers, sales, delivery, and innovation teams to define workspace solutions that improve collaboration, engagement, and hybrid work flexibility. This role blends portfolio leadership, space strategy, and experience-driven innovation, ensuring the workplace supports future business agility. This role is ideal for a strategic thinker passionate about transforming traditional workspaces into intelligent, adaptable environments aligned to the future of work. Key Responsibilities Product Strategy & Solution Development Define and manage the Workspace portfolio offerings, including Workspace Blueprinting, Immersive Space Design, Collaboration Space Deployment, and Space Instrumentation. Develop frameworks and blueprints for human-centric space design that enhance employee engagement and hybrid collaboration. Stay informed on workplace evolution trends, immersive technologies, and real estate optimization strategies. Integrate physical design with digital tools such as sensor analytics, collaboration ecosystems, and agile space usage models. Go-to-Market Enablement & Business Growth Enable sales teams with Workspace product positioning, solution briefs, and client engagement materials. Create business cases and ROI frameworks focused on space optimization, employee experience, and real estate efficiency. Lead workspace readiness assessments, blueprinting workshops, and transformation planning sessions. Build strategic alliances with AV integration partners, real estate firms, and workspace technology providers. Client Engagement & Advisory Leadership Advise enterprise clients on workspace modernization, immersive collaboration environments, and human-centered design principles. Guide clients in optimizing real estate investments through technology-enabled space strategies. Promote agile workspace models using intelligent instrumentation for dynamic, data-driven space management. Facilitate continuous improvement initiatives based on space utilization analytics and employee feedback. Cross-Functional Collaboration & Solution Execution Work closely with delivery, presales, and innovation teams to ensure successful execution of Workspace solutions. Develop delivery toolkits, accelerators, and templates to enable scalable and consistent service delivery. Support internal knowledge sharing, sales training, and delivery enablement on Workspace innovations. Technology & Market Expertise Maintain subject matter expertise in workspace design, immersive collaboration technologies, and smart space instrumentation. Stay current with innovations in human-space interaction, collaboration platforms, and real estate-technology convergence. Act as a thought leader on the future of hybrid workspaces and immersive work environments. Qualifications & Skills Strategic & Business Acumen 5+ years of experience in workspace strategy, real estate transformation, collaboration technology, or smart building services. Proven ability to manage workspace-centric products and deliver business-aligned solutions. Strong understanding of hybrid work trends, collaboration ecosystems, agile real estate strategies, and employee experience design. Ability to link space design and technology integration directly to business and employee outcomes. Consultative & Collaboration Skills Strong client engagement, advisory, and workshop facilitation capabilities. Skilled at building consensus across stakeholders in IT, HR, Facilities, and Executive Leadership. Experience supporting go-to-market strategies and scaling portfolio solutions. Technology Proficiency Familiarity with collaboration tools (Zoom, Teams, Webex), immersive AV solutions, IoT-enabled workplace sensors, and workplace analytics platforms. Working knowledge of workspace instrumentation, occupancy analytics, and agile space planning. Certifications & Education Bachelors degree in Architecture, Interior Design, Business, or Technology; MBA or equivalent a plus. Certifications in Digital Workplace Strategy, Smart Spaces, or AV Collaboration Solutions preferred. Why Join Us? As a Product Manager - Workspace, you will: Shape the future of hybrid and immersive work environments. Drive innovation at the intersection of real estate, technology, and employee experience. Collaborate with leaders in workplace strategy, smart space design, and collaboration technology. Help clients optimize space, reduce costs, and enhance employee engagement. Play a vital role in building a best-in-class Modern Workplace practice. If you are passionate about creating adaptable, intelligent workspaces that empower people and drive business outcomes, this is your opportunity to lead real transformation. #LI-RS1

Who we are: Accuris is a company long-known for accelerating innovation in engineering workflows and supporting the vibrancy of the engineering community. As of 2023 the company launched as a standalone company. Accuris was formerly known as S&P Global’s Engineering Solutions division. The Company is valued for its standards content and workflow solutions like Engineering Workbench, Goldfire, Haystack and Parts Management Solutions. Under its previous owners, including S&P Global, IHS and IHS Markit, Accuris has been an integral part of the engineering ecosystem for more than 60 years. About Company Statement: Accuris delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. We think differently, combining the knowledge and resources of an established company with the unapologetic boldness of a startup. https://accuristech.com/ Our mission: build an evolvable knowledge and data platform that enables STEM professionals to unlock and deliver innovation to the world’s most complex problems. Accuris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Summary: A career path responsible for receiving and resolving phone and email inquiries from customers. Includes basic inquires associated with customer access and entitlement, general product questions, basic billing and invoicing, some order placement. Primarily, work is done from office. Responsible for escalating to Tier 2 customer care or other teams as necessary. General Job Duties: Resolve basic customer phone and email inquiries Gathers information and escalates to Tier 2 or other teams as necessary Utilize Customer Care and Accuris systems to open, manage and resolve inquiries Specific Job Duties: Works under general supervision within a team Requires limited independent decision making Follows clearly defined and practices Handles most basic internal/external queries across a range of products May have more detailed knowledge of one or more product disciplines Broad knowledge of internal customer facing processes Required Education: Completion of secondary/ high school or equivalent Required Experience: 1-2 years of customer care experience Other Skills: Experience in a support desk environment or an inbound/outbound high volume call center is an asset Demonstrated problem solving skills Organized and detail oriented, with the ability to multi-task in a fast paced environment Ability to communicate both in verbal and written form Experience with web navigation and proficient skills in Microsoft Office Previous experience using WebEx software and customer relationship management tools is and an asset Previous experience in a technical customer care environment preferred Physical Requirements: Ability to physically perform general office requirement. Must be able to perform essential responsibilities with or without reasonable accommodations. Show more Show less

Description Work Responsibilities: Managing Training Coordination for regional training programs (Interact with Global counterparts to understand the training coordination requirements) Coordinate with facilitators to check their availability and book them for training dates Create Events (Classes) on the internal LMS and monitor change in registration numbers for the various events / classes and communicate to all relevant parties involved (Office Services, Facilitator etc) Keep regional L&D Leaders & Talent Managers informed with relevant training updates Collect attendance sheet post class completion and record attendance accurately Recording and documentation of training feedback post workshop completion and share results with facilitators Interact with external facilitators / book external training venues (as reqd, when required) Coordinate training logistics (Both Virtual and Classroom) including training materials (PG, FG, Handouts, Activities) and logistics (If classroom) - venue, food, presentation deck, handouts have been prepared prior to the training. Effective management of class cancellation/s in line with Global WTW L&D policies (Informing facilitator, participants and office services) Set up and host WebEx training sessions to support business initiatives as and when needed Maintain an accurate calendar of events and MI of – classes, participation and feedback Manage L&D related queries from learners, HR partners, managers etc. in ServiceCentral / Willis Academy Mailbox and respond / escalate as appropriate Follow Global L&D processes and procedures and maintain accurate process documentation Role Requirements Conduct peer to peer review, and provide cover during absences and scheduled holidays Maintain effective relationship with key clients including HR department, Practice Administrators and WTW colleagues Provide support to the Global Talent Management team as required Self-Manage SLAs to deliver timely results Undertake initiatives to bring process improvements in the area managed Assist in transition of more work to India as and when required Qualifications Qualification: Post-graduation in HR would be preferred. Experience (0 To 2years) L&D Administration and/or HR Shared Service Centre will be preferred. Essential Requirements Strong written communication (English) Strong verbal communication (English) Attention to Detail Other Skills Ability to plan, prioritise workload and take initiative to support the internal clients Ability to use own initiative but work under instruction (as required) Ability to work as part of a team and alone with a ‘can do’ attitude and maintain good working relationships with colleagues across HR and within the organisation Ability to provide a high standard of customer care Methodical and organised approach Analytical skills are desirable Flexible and adaptable to changes Working knowledge of Excel and Word will be preferred. Show more Show less

Minimum of 2+ years of experience in B2B sales, preferably in video conferencing, unified communications, or related technology solutions. Strong understanding of video conferencing technologies, solutions, and industry trends. Required Candidate profile Minimum of 2+ years of experience in B2B sales, preferably in video conferencing, unified communications/related technology solutions./ understanding of video conferencing technologies

Job Information Industry Sales - Marketing Date Opened 05/22/2025 Salary As per Industry standards Job Type Full time Work Experience 5+ years City Chennai State/Province Tamil Nadu Country India Zip/Postal Code 600086 About Us PeopleLink is India's leading Audio & Video Solutions provider company with clients across the world. Our HO is based at Hyderabad while as we have sales team and partner network across India as well as globally. For more details, visit www.peoplelinkvc.com Job Description Company Description PeopleLink Collaboration Inc. is a Technology Partner specializing in custom-built Audio Video Conferencing & TelePresence Solutions for nearly two decades. Our award-winning, certified Make-In-India products are exported globally and are compatible with existing infrastructures while offering flexibility in upgrades and customization as per needs and budget. Our hardware AV accessories support various software video conferencing apps such as MS Teams, Zoom, Webex, and Google Meet. We provide TelePresence & Video Meeting Solutions with enhanced security features and unique licensing models that can save substantial recurring costs. PeopleLink's solutions are used worldwide in sectors like EdTech, Telemedicine, and Business Communications. Role Description This is a full-time on-site role for an Sales Manager position located in Chennai, will be responsible for developing and executing sales strategies to meet educational sector targets, managing customer relationships, and providing training and support to clients. Daily tasks include identifying potential clients, making sales calls, providing product demonstrations, and facilitating post-sales support. The role involves collaborating with the pre and post-sales support teams to ensure the smooth implementation and usage of AV solutions. Key Responsibilities: Build and maintain strong relationships with key decision-makers in colleges, universities, and other educational institutions. Identify and pursue new business opportunities in the education sector. Deliver compelling presentations and product demos tailored to the needs of academic stakeholders. Drive the complete sales cycle from lead generation and pitching to negotiation and deal closure. Achieve and exceed monthly/quarterly sales targets and KPIs. Collaborate with marketing and product teams to tailor offerings based on market feedback. Maintain accurate records of all sales activities and pipeline data in CRM systems. Represent the company at education fairs, conferences, and industry events. Requirements Minimum 5 years of experience in B2B sales, preferably in the education sector. Strong network and existing connections within the college/university ecosystem. Excellent negotiation, communication, and interpersonal skills. Proven ability to close deals independently and consistently. Willingness to travel frequently for client meetings and campus visits. Self-motivated with a results-oriented mindset.

Job Information Industry Sales - Marketing Date Opened 05/22/2025 Salary As per Industry standards Job Type Full time Work Experience 10+ years City Delhi State/Province Delhi Country India Zip/Postal Code 110007 About Us PeopleLink is India's leading Audio & Video Solutions provider company with clients across the world. Our HO is based at Hyderabad while as we have sales team and partner network across India as well as globally. For more details, visit www.peoplelinkvc.com Job Description Company Description PeopleLink Collaboration Inc. is a Technology Partner specializing in custom-built Audio Video Conferencing & TelePresence Solutions for nearly two decades. Our award-winning, certified Make-In-India products are exported globally and are compatible with existing infrastructures while offering flexibility in upgrades and customization as per needs and budget. Our hardware AV accessories support various software video conferencing apps such as MS Teams, Zoom, Webex, and Google Meet. We provide TelePresence & Video Meeting Solutions with enhanced security features and unique licensing models that can save substantial recurring costs. PeopleLink's solutions are used worldwide in sectors like EdTech, Telemedicine, and Business Communications. Role Description This is a full-time on-site role for a Sales Manager position located in New Delhi, will be responsible for developing and executing sales strategies to meet educational sector targets, managing customer relationships, and providing training and support to clients. Daily tasks include identifying potential clients, making sales calls, providing product demonstrations, and facilitating post-sales support. The role involves collaborating with the pre and post-sales support teams to ensure the smooth implementation and usage of AV solutions. Key Responsibilities: Build and maintain strong relationships with key decision-makers in colleges, universities, and other educational institutions. Identify and pursue new business opportunities in the education sector. Deliver compelling presentations and product demos tailored to the needs of academic stakeholders. Drive the complete sales cycle from lead generation and pitching to negotiation and deal closure. Achieve and exceed monthly/quarterly sales targets and KPIs. Collaborate with marketing and product teams to tailor offerings based on market feedback. Maintain accurate records of all sales activities and pipeline data in CRM systems. Represent the company at education fairs, conferences, and industry events. Requirements Minimum 12+ years of experience in B2B sales, preferably in the education sector. Strong network and existing connections within the college/university ecosystem. Excellent negotiation, communication, and interpersonal skills. Proven ability to close deals independently and consistently. Willingness to travel frequently for client meetings and campus visits. Self-motivated with a results-oriented mindset.

Job Information Industry Sales - Marketing Date Opened 05/22/2025 Salary As per Industry standards Job Type Full time Work Experience 5+ years City Kolkata State/Province West Bengal Country India Zip/Postal Code 700001 About Us PeopleLink is India's leading Audio & Video Solutions provider company with clients across the world. Our HO is based at Hyderabad while as we have sales team and partner network across India as well as globally. For more details, visit www.peoplelinkvc.com Job Description Company Description PeopleLink Collaboration Inc. is a Technology Partner specializing in custom-built Audio Video Conferencing & TelePresence Solutions for nearly two decades. Our award-winning, certified Make-In-India products are exported globally and are compatible with existing infrastructures while offering flexibility in upgrades and customization as per needs and budget. Our hardware AV accessories support various software video conferencing apps such as MS Teams, Zoom, Webex, and Google Meet. We provide TelePresence & Video Meeting Solutions with enhanced security features and unique licensing models that can save substantial recurring costs. PeopleLink's solutions are used worldwide in sectors like EdTech, Telemedicine, and Business Communications. Role Description This is a full-time on-site role for an Sales Manager position located in Kolkata, will be responsible for developing and executing sales strategies to meet educational sector targets, managing customer relationships, and providing training and support to clients. Daily tasks include identifying potential clients, making sales calls, providing product demonstrations, and facilitating post-sales support. The role involves collaborating with the pre and post-sales support teams to ensure the smooth implementation and usage of AV solutions. Key Responsibilities: Build and maintain strong relationships with key decision-makers in colleges, universities, and other educational institutions. Identify and pursue new business opportunities in the education sector. Deliver compelling presentations and product demos tailored to the needs of academic stakeholders. Drive the complete sales cycle from lead generation and pitching to negotiation and deal closure. Achieve and exceed monthly/quarterly sales targets and KPIs. Collaborate with marketing and product teams to tailor offerings based on market feedback. Maintain accurate records of all sales activities and pipeline data in CRM systems. Represent the company at education fairs, conferences, and industry events. Requirements Minimum 5 years of experience in B2B sales, preferably in the education sector. Strong network and existing connections within the college/university ecosystem. Excellent negotiation, communication, and interpersonal skills. Proven ability to close deals independently and consistently. Willingness to travel frequently for client meetings and campus visits. Self-motivated with a results-oriented mindset.

Job Information Industry Sales - Marketing Date Opened 05/22/2025 Salary As per Industry standards Job Type Full time Work Experience 10+ years City Mumbai State/Province Maharashtra Country India Zip/Postal Code 400004 About Us PeopleLink is India's leading Audio & Video Solutions provider company with clients across the world. Our HO is based at Hyderabad while as we have sales team and partner network across India as well as globally. For more details, visit www.peoplelinkvc.com Job Description Company Description PeopleLink Collaboration Inc. is a Technology Partner specializing in custom-built Audio Video Conferencing & TelePresence Solutions for nearly two decades. Our award-winning, certified Make-In-India products are exported globally and are compatible with existing infrastructures while offering flexibility in upgrades and customization as per needs and budget. Our hardware AV accessories support various software video conferencing apps such as MS Teams, Zoom, Webex, and Google Meet. We provide TelePresence & Video Meeting Solutions with enhanced security features and unique licensing models that can save substantial recurring costs. PeopleLink's solutions are used worldwide in sectors like EdTech, Telemedicine, and Business Communications. Role Description This is a full-time on-site role for a Sales Manager position located in Mumbai, will be responsible for developing and executing sales strategies to meet educational sector targets, managing customer relationships, and providing training and support to clients. Daily tasks include identifying potential clients, making sales calls, providing product demonstrations, and facilitating post-sales support. The role involves collaborating with the pre and post-sales support teams to ensure the smooth implementation and usage of AV solutions. Key Responsibilities: Build and maintain strong relationships with key decision-makers in colleges, universities, and other educational institutions. Identify and pursue new business opportunities in the education sector. Deliver compelling presentations and product demos tailored to the needs of academic stakeholders. Drive the complete sales cycle from lead generation and pitching to negotiation and deal closure. Achieve and exceed monthly/quarterly sales targets and KPIs. Collaborate with marketing and product teams to tailor offerings based on market feedback. Maintain accurate records of all sales activities and pipeline data in CRM systems. Represent the company at education fairs, conferences, and industry events. Requirements Minimum 12+ years of experience in B2B sales, preferably in the education sector. Strong network and existing connections within the college/university ecosystem. Excellent negotiation, communication, and interpersonal skills. Proven ability to close deals independently and consistently. Willingness to travel frequently for client meetings and campus visits. Self-motivated with a results-oriented mindset.

Job Information Industry Sales - Marketing Date Opened 05/22/2025 Salary As per Industry standards Job Type Full time Work Experience 10+ years City Chennai State/Province Karnataka Country India Zip/Postal Code 560002 About Us PeopleLink is India's leading Audio & Video Solutions provider company with clients across the world. Our HO is based at Hyderabad while as we have sales team and partner network across India as well as globally. For more details, visit www.peoplelinkvc.com Job Description Company Description PeopleLink Collaboration Inc. is a Technology Partner specializing in custom-built Audio Video Conferencing & TelePresence Solutions for nearly two decades. Our award-winning, certified Make-In-India products are exported globally and are compatible with existing infrastructures while offering flexibility in upgrades and customization as per needs and budget. Our hardware AV accessories support various software video conferencing apps such as MS Teams, Zoom, Webex, and Google Meet. We provide TelePresence & Video Meeting Solutions with enhanced security features and unique licensing models that can save substantial recurring costs. PeopleLink's solutions are used worldwide in sectors like EdTech, Telemedicine, and Business Communications. Role Description This is a full-time on-site role for a Sales Manager position located in Chennai, will be responsible for developing and executing sales strategies to meet educational sector targets, managing customer relationships, and providing training and support to clients. Daily tasks include identifying potential clients, making sales calls, providing product demonstrations, and facilitating post-sales support. The role involves collaborating with the pre and post-sales support teams to ensure the smooth implementation and usage of AV solutions. Key Responsibilities: Build and maintain strong relationships with key decision-makers in colleges, universities, and other educational institutions. Identify and pursue new business opportunities in the education sector. Deliver compelling presentations and product demos tailored to the needs of academic stakeholders. Drive the complete sales cycle from lead generation and pitching to negotiation and deal closure. Achieve and exceed monthly/quarterly sales targets and KPIs. Collaborate with marketing and product teams to tailor offerings based on market feedback. Maintain accurate records of all sales activities and pipeline data in CRM systems. Represent the company at education fairs, conferences, and industry events. Requirements Minimum 12+ years of experience in B2B sales, preferably in the education sector. Strong network and existing connections within the college/university ecosystem. Excellent negotiation, communication, and interpersonal skills. Proven ability to close deals independently and consistently. Willingness to travel frequently for client meetings and campus visits. Self-motivated with a results-oriented mindset.

Job Information Industry Sales - Marketing Date Opened 05/22/2025 Salary As per Industry standards Job Type Full time Work Experience 5+ years City Bangalore State/Province Karnataka Country India Zip/Postal Code 560009 About Us PeopleLink is India's leading Audio & Video Solutions provider company with clients across the world. Our HO is based at Hyderabad while as we have sales team and partner network across India as well as globally. For more details, visit www.peoplelinkvc.com Job Description Company Description PeopleLink Collaboration Inc. is a Technology Partner specializing in custom-built Audio Video Conferencing & TelePresence Solutions for nearly two decades. Our award-winning, certified Make-In-India products are exported globally and are compatible with existing infrastructures while offering flexibility in upgrades and customization as per needs and budget. Our hardware AV accessories support various software video conferencing apps such as MS Teams, Zoom, Webex, and Google Meet. We provide TelePresence & Video Meeting Solutions with enhanced security features and unique licensing models that can save substantial recurring costs. PeopleLink's solutions are used worldwide in sectors like EdTech, Telemedicine, and Business Communications. Role Description This is a full-time on-site role for an Sales Manager position located in Bangalore, will be responsible for developing and executing sales strategies to meet educational sector targets, managing customer relationships, and providing training and support to clients. Daily tasks include identifying potential clients, making sales calls, providing product demonstrations, and facilitating post-sales support. The role involves collaborating with the pre and post-sales support teams to ensure the smooth implementation and usage of AV solutions. Key Responsibilities: Build and maintain strong relationships with key decision-makers in colleges, universities, and other educational institutions. Identify and pursue new business opportunities in the education sector. Deliver compelling presentations and product demos tailored to the needs of academic stakeholders. Drive the complete sales cycle from lead generation and pitching to negotiation and deal closure. Achieve and exceed monthly/quarterly sales targets and KPIs. Collaborate with marketing and product teams to tailor offerings based on market feedback. Maintain accurate records of all sales activities and pipeline data in CRM systems. Represent the company at education fairs, conferences, and industry events. Requirements Minimum 5 years of experience in B2B sales, preferably in the education sector. Strong network and existing connections within the college/university ecosystem. Excellent negotiation, communication, and interpersonal skills. Proven ability to close deals independently and consistently. Willingness to travel frequently for client meetings and campus visits. Self-motivated with a results-oriented mindset.

Job Information Industry Sales - Marketing Date Opened 05/21/2025 Salary As per Industry standards Job Type Full time Work Experience 5+ years City Pune City State/Province Maharashtra Country India Zip/Postal Code 411001 About Us PeopleLink is India's leading Audio & Video Solutions provider company with clients across the world. Our HO is based at Hyderabad while as we have sales team and partner network across India as well as globally. For more details, visit www.peoplelinkvc.com Job Description Company Description PeopleLink Collaboration Inc. is a Technology Partner specializing in custom-built Audio Video Conferencing & TelePresence Solutions for nearly two decades. Our award-winning, certified Make-In-India products are exported globally and are compatible with existing infrastructures while offering flexibility in upgrades and customization as per needs and budget. Our hardware AV accessories support various software video conferencing apps such as MS Teams, Zoom, Webex, and Google Meet. We provide TelePresence & Video Meeting Solutions with enhanced security features and unique licensing models that can save substantial recurring costs. PeopleLink's solutions are used worldwide in sectors like EdTech, Telemedicine, and Business Communications. Role Description This is a full-time on-site role for an Sales Manager position located in Pune, will be responsible for developing and executing sales strategies to meet educational sector targets, managing customer relationships, and providing training and support to clients. Daily tasks include identifying potential clients, making sales calls, providing product demonstrations, and facilitating post-sales support. The role involves collaborating with the pre and post-sales support teams to ensure the smooth implementation and usage of AV solutions. Key Responsibilities: Build and maintain strong relationships with key decision-makers in colleges, universities, and other educational institutions. Identify and pursue new business opportunities in the education sector. Deliver compelling presentations and product demos tailored to the needs of academic stakeholders. Drive the complete sales cycle from lead generation and pitching to negotiation and deal closure. Achieve and exceed monthly/quarterly sales targets and KPIs. Collaborate with marketing and product teams to tailor offerings based on market feedback. Maintain accurate records of all sales activities and pipeline data in CRM systems. Represent the company at education fairs, conferences, and industry events. Requirements Minimum 5 years of experience in B2B sales, preferably in the education sector. Strong network and existing connections within the college/university ecosystem. Excellent negotiation, communication, and interpersonal skills. Proven ability to close deals independently and consistently. Willingness to travel frequently for client meetings and campus visits. Self-motivated with a results-oriented mindset.

Job Information Industry Sales - Marketing Date Opened 05/21/2025 Salary As per Industry standards Job Type Full time Work Experience 5+ years City Mumbai State/Province Maharashtra Country India Zip/Postal Code 400004 About Us PeopleLink is India's leading Audio & Video Solutions provider company with clients across the world. Our HO is based at Hyderabad while as we have sales team and partner network across India as well as globally. For more details, visit www.peoplelinkvc.com Job Description Company Description PeopleLink Collaboration Inc. is a Technology Partner specializing in custom-built Audio Video Conferencing & TelePresence Solutions for nearly two decades. Our award-winning, certified Make-In-India products are exported globally and are compatible with existing infrastructures while offering flexibility in upgrades and customization as per needs and budget. Our hardware AV accessories support various software video conferencing apps such as MS Teams, Zoom, Webex, and Google Meet. We provide TelePresence & Video Meeting Solutions with enhanced security features and unique licensing models that can save substantial recurring costs. PeopleLink's solutions are used worldwide in sectors like EdTech, Telemedicine, and Business Communications. Role Description This is a full-time on-site role for an Sales Manager position located in Mumbai, will be responsible for developing and executing sales strategies to meet educational sector targets, managing customer relationships, and providing training and support to clients. Daily tasks include identifying potential clients, making sales calls, providing product demonstrations, and facilitating post-sales support. The role involves collaborating with the pre and post-sales support teams to ensure the smooth implementation and usage of AV solutions. Key Responsibilities: Build and maintain strong relationships with key decision-makers in colleges, universities, and other educational institutions. Identify and pursue new business opportunities in the education sector. Deliver compelling presentations and product demos tailored to the needs of academic stakeholders. Drive the complete sales cycle from lead generation and pitching to negotiation and deal closure. Achieve and exceed monthly/quarterly sales targets and KPIs. Collaborate with marketing and product teams to tailor offerings based on market feedback. Maintain accurate records of all sales activities and pipeline data in CRM systems. Represent the company at education fairs, conferences, and industry events. Requirements Minimum 5 years of experience in B2B sales, preferably in the education sector. Strong network and existing connections within the college/university ecosystem. Excellent negotiation, communication, and interpersonal skills. Proven ability to close deals independently and consistently. Willingness to travel frequently for client meetings and campus visits. Self-motivated with a results-oriented mindset.

Designation : Sr. Manager – Compliance Location: Mumbai (Powai) Educational Qualification : qualified CS (ICSI), LLB from Reputed College, Bachelor with 75% min Specialization: Compliance ROC, IRDAI compliance added advantage Management Level Roles And Responsibilities Handle all Secretarial Standards(SS), ROC, IRDAI& SEBI Compliances any other compliances on a timely & accurate manner. Drafting & vetting of all Vendor, Insurance, Leave & License and other agreements & ensuring all important terms are stipulated so as to protect our interests & in compliance to law. Registration & monitoring of Trademarks, Copyright opposition of Patents etc. under correct clauses in. Maintenance of all in-house records physical and/ or digital manner such as Statutory Registers, compliance documents, trackers, agreements, minutes / notices etc. Regular updation of in-house compliance software Maintenance of compliance calendar & periodically publishing the status of same. Responsible for all compliance of the company & should stay updated with latest developments, Communicate new circulars and interpretation of same to all stakeholders Present monthly detailed review of all aspect of compliance. Relevant Experience Preferably worked in compliance department of insurance broking or insurance company. No of years of experience : Minimum 8-10 years Technical Competencies Experience with Microsoft Outlook, Word, Excel, PowerPoint and WebEx Proficiency in excel is an essential requirement. Behavioral competencies Eye for detail, updated with latest guidelines, deadline oriented, Methodical, Self-driven, Solution Oriented, can work Independently, good written and verbal English communication skill. Skills: trademark registration,insurance agreements,statutory registers maintenance,compliance,trademarks,drafting agreements,irdai compliance,microsoft excel,registration and monitoring of trademarks,copyright opposition,compliance roc,legal documentation,trademarks registration,excel,microsoft outlook,drafting and vetting agreements,copyright registration,sebi,sebi compliances,webex,irdai,microsoft word,copyright management,maintenance of statutory registers,maintenance,compliance software maintenance,statutory registers management,statutory registers,sebi compliance,vendor agreement drafting,insurance,leave & license agreements,powerpoint,patent opposition,vetting agreements,microsoft powerpoint,compliance software,drafting,compliance calendar management,compliance software management,insurance agreement drafting,vendor agreements,roc,copyright,excel proficiency Show more Show less

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Does Success Look Like? Sprinklr is looking for a Platinum Support Account Manager I (PSAM-I) to join our growing Platinum Support team. You will be the primary technical support point of contact for Sprinklr’s largest and most complex customers, managing high-impact interactions and collaborating with cross-functional teams to ensure timely and exceptional service delivery. This role requires strong expertise in Contact Center platforms, deep technical knowledge across voice protocols, and a customer-first mindset. As a trusted advisor, you will advocate for your clients, drive operational excellence, and play a pivotal role in ensuring long-term customer satisfaction and platform adoption. What You’ll Do Customer Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs. Lead case reviews and regular account check-ins to discuss ticket trends, release readiness, and ongoing product improvements. Closely track and manage customer cases, ensuring adherence to SLAs and quick resolution of issues. Own and resolve client-specific platform issues without engineering intervention whenever possible. Provide proactive communication on product updates, best practices, and feature releases. Partner with Customer Success, Sales, and Services teams to align on strategy and deliver seamless support. Act as the primary escalation point and participate in critical bridge calls and incident response. Contact Center Expertise Support Voice and Non-Voice Contact Center solutions such as Genesys Engage, Amazon Connect, Cisco Webex CC, RingCentral, Nice CXone, Talkdesk, Vonage, and Avaya. Demonstrate hands-on knowledge of voice protocols (TCP/IP, SIP, RTP, SRTP, WebRTC), CTI, IVR, SBC, dialers, VOIP, DID, and carrier integrations. Utilize tools like Wireshark for traffic analysis and troubleshooting of SIP/VoIP-related issues. Support integrations with UCaaS, CPaaS platforms, and tools like MS Teams. Operational Excellence Prepare and present internal reports highlighting customer health scores, account risks, and mitigation strategies. Collaborate with Product and Engineering teams to debug and resolve complex issues, ensuring a high standard of service delivery. Plan and support high-impact customer events, implementations, and release go-lives. Product Adoption & Advisory Design and configure Sprinklr platform solutions based on best practices tailored to client-specific needs. Provide strategic consulting during all phases of project implementation and long-term platform adoption. Educate clients on maximizing platform value through regular insights, knowledge sharing, and optimization suggestions. What Makes You Qualified Fluency in English and Portuguese is mandatory. 2+ years of experience in telecom, call center integration, or VoIP with direct hands-on exposure to SIP protocol and RTP packet management. 3+ years in enterprise customer support, technical account management, or SaaS account management, preferably in a B2B environment. Experience supporting or deploying Contact Center and UCaaS/CPaaS applications across global clients. Hands-on knowledge of Salesforce Service Cloud, customer portals, and CRM systems. Strong understanding of Voice/Video protocols and networking tools like Wireshark. Exceptional communication, analytical, and problem-solving skills. Demonstrated ability to build trusted relationships with executive-level stakeholders and cross-functional teams. Comfortable working across U.S. and LATAM time zones, with occasional weekend support as required. Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. 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As an IT Senior Specialist you work closely with a team of IT professionals with the primary responsibility to execute local IT projects, provide solutions to issues, and help manage local stakeholders to ensure the team is delivering a high level of customer care Role : IT Senior Specialist Exp : 7-11yrs Location : Gurgoan Job Description--Technical proficiency Broad experience in the following areas: PC/laptop hardware, software, telecommunications, mobile devices, networking, and server administration Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area Experience in effectively communicating and presenting technical concepts to management, peer group and staff Windows 10, Windows server, Mac OS, Microsoft Office and Cloud file share support experience MS Teams/Zoom/WebEx meeting setup and basic troubleshooting experience ITIL Foundation certified (v3 or v4) and/or a clear understanding of the ITIL system and ticketing process LAN and IP networking knowledge and ability to approach issues logically using OSI model or similar SCCM or imaging software experience Exposure to cloud technology VoIP experience Experience in working with teams Show more Show less

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Support Team is responsible for managing the prompt resolution of global customer and partner service requests in a highly secured environment. The Senior Technical Support Engineer - Security Applications works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high customer satisfaction with all transactions. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience that addresses the customer's needs in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role. The role will provide support via phone, email, and WebEx focused on several different Product module which Qualys offers https://www.qualys.com/solutions/ over SaaS (Software as Service) platform. We are looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems. The Technical Support Engineer - Security Applications acts as the main point of contact regarding technical issues and will work directly with Development and QA teams to facilitate resolution. This role will suit an individual who excels in a challenging and dynamic environment, enjoys world-class support, and is technically motivated. Qualifications The ideal candidate will have hands-on solid Networking, IT security and Windows troubleshooting knowledge. Should have previous experience in a Technical support role, and must be able to adapt quickly to any technical challenge. Must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. The candidate must be passionate about security, and individuals with CISSP/CEH or equivalent are preferred. Applicants should have a deep understanding of network services and how they work from a protocol/configuration level. Required: 1-2 years of experience in a technical support role. Vulnerability Management, Web Application Security/Firewall application support experience is preferred. In-depth TCP/IP understanding. LAN/WAN infrastructures. Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH). Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners. Outstanding troubleshooting and analytical skills. Excellent written and verbal communication skills. Bachelor of Science, preferably with a major in Computer Science or equivalent experience Preferred: Experienced with packet capture review and diagnosis. Previous API support and Regex knowledge. Understanding of scripting languages like Bash, Python, Powershell, etc. Knowledge of major web server software (IIS, Apache, WebSphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS). Oracle and Microsoft SQL knowledge is desirable. CCNA, MCSE, CISSP, CompTIA Security+, and CEH are highly desirable. Experience with Customer Support and Development Tools (Salesforce, Jira, etc.) Willing to work in rotational / US work hours. Show more Show less

The D. E. Shaw group is a global investment and technology development firm with more than $65 billion in investment capital as of December 1, 2024, and offices in North America, Europe, and Asia. Since our founding in 1988, our firm has earned an international reputation for successful investing based on innovation, careful risk management, and the quality and depth of our staff. We have a significant presence in the world's capital markets, investing in a wide range of companies and financial instruments in both developed and developing economies. We are looking for a Voice Engineer to join our Unified Communications team based in our offices in Hyderabad/ Bengaluru/Gurugram. The team works on designing and delivering enterprise level communication solutions for the firm and to manage the operational support, maintenance, and stability of our highly automated infrastructure. WHAT YOU'LL DO DAY-TO-DAY: In this role, you will design, implement, and manage the firm's network voice and IP telephony infrastructure. You will also lead the engineering project work and provide tier 2/3 operational support to enhance the overall configurability, observability, supportability, and reliability of the firm's enterprise unified communication environment. You are required to develop and maintain automation to support our voice and video infrastructure and assist with audio video (A/V) and conference room related projects. Additionally, you are responsible to upgrade and/or redesign existing infrastructure to improve performance and stability. Furthermore, you will mentor and guide team members, fostering a collaborative and knowledge-sharing environment. Additionally, you get to manage projects from requirements gathering through to delivery, ensuring timelines and objectives are met and collaborate with cross-functional teams to ensure cohesive and integrated communication solutions. WHO WE’RE LOOKING FOR: Basic qualifications: A Bachelor’s degree in computer science, IT Electronics and Communications or a related technical discipline, with at least 6 years of experience in the voice domain Extensive hands-on experience with voice technologies, preferably Cisco, including but not limited to Communications Manager, Unity Connection, Webex Control Hub, Expressways, Voice Gateways, Cisco Webex, and IP Phones An exceptional grasp over networking concepts such as TCP/IP, DNS, DHCP, and TFTP Proficiency with monitoring and troubleshooting tools like RTMT and Dialed Number Analyzer, and an extensive knowledge of IP telephony protocols such as SIP, H.323, MGCP, RTP, and RTCP Familiarity with scripting to support and enhance automation Excellent organizational skills and ability to manage and prioritize multiple tasks Effective verbal and written communication skills Proven experience in leading projects and mentoring team members Interested candidates can apply through our website: https://www.deshawindia.com/recruit/jobs/Adv/Link/VocEngTechComJan25 We encourage candidates with relevant experience looking to restart their careers after a break to apply for this position. Learn about Recommence, our gender-neutral return-to-work initiative. The Firm offers excellent benefits, a casual, collegial working environment, and an attractive compensation package. For further information about our recruitment process, including how applicant data will be processed, please visit https://www.deshawindia.com/careers Members of the D. E. Shaw group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. Show more Show less

Designation : Sr. Manager – Compliance Location: Mumbai (Powai) Educational Qualification : qualified CS (ICSI), LLB from Reputed College, Bachelor with 75% min Specialization: Compliance ROC, IRDAI compliance added advantage Management Level Roles And Responsibilities Handle all Secretarial Standards(SS), ROC, IRDAI& SEBI Compliances any other compliances on a timely & accurate manner. Drafting & vetting of all Vendor, Insurance, Leave & License and other agreements & ensuring all important terms are stipulated so as to protect our interests & in compliance to law. Registration & monitoring of Trademarks, Copyright opposition of Patents etc. under correct clauses in. Maintenance of all in-house records physical and/ or digital manner such as Statutory Registers, compliance documents, trackers, agreements, minutes / notices etc. Regular updation of in-house compliance software Maintenance of compliance calendar & periodically publishing the status of same. Responsible for all compliance of the company & should stay updated with latest developments, Communicate new circulars and interpretation of same to all stakeholders Present monthly detailed review of all aspect of compliance. Relevant Experience Preferably worked in compliance department of insurance broking or insurance company. No of years of experience : Minimum 8-10 years Technical Competencies Experience with Microsoft Outlook, Word, Excel, PowerPoint and WebEx Proficiency in excel is an essential requirement. Behavioral competencies Eye for detail, updated with latest guidelines, deadline oriented, Methodical, Self-driven, Solution Oriented, can work Independently, good written and verbal English communication skill. Skills: copyright opposition,compliance software management,maintenance,copyright,insurance,microsoft excel,drafting,sebi compliance,compliance software maintenance,vetting agreements,statutory registers maintenance,copyright management,irdai compliance,microsoft powerpoint,microsoft word,excel proficiency,legal documentation,microsoft outlook,compliance software,insurance agreement drafting,patent opposition,compliance calendar management,drafting and vetting agreements,leave & license agreements,sebi compliances,webex,registration and monitoring of trademarks,trademarks registration,roc,vendor agreement drafting,maintenance of statutory registers,copyright registration,drafting agreements,sebi,trademark registration,statutory registers,irdai,statutory registers management,insurance agreements,powerpoint,excel,compliance roc,vendor agreements,compliance Show more Show less

About the Role: Lead Technology Specialist is responsible for the IT service delivery and operations fwith focus on maintaining the service levels, overseeing, and managing the IT infrastructure of the organization, ensuring its optimal performance, security, and reliability and IT security. Lead Technology Specialist is also responsible for new infra development in the region and liaison with other internal and external stakeholders including the leadership teams at US, Europe and India. He / she will also guide the team technically to provide complex IT solutions. The key responsibilities include: Leading and managing IT infrastructure teams: Overseeing the IT infrastructure support and work closely with the team to manage and provide solutions. Connect with the business leadership, understanding business requirements, maintain productive relationships with business, respond with agility and ensuring that the IT infrastructure meets their needs Developing, implementing and supporting network infrastructure: Aligning network infrastructure with Infosys overall business goals and objectives. Deep understanding of Zscaler: Proficient in managing Zscaler's cloud-based security solutions, including secure web gateways, zero-trust network access, and data loss prevention. Secured Network connectivity: Understanding and implementing various network connectivity models, such as VPNs, direct connect, cloud-based connectivity. Implementing and managing firewalls to protect the network from unauthorized access and malicious attacks. Expertise in SD-WAN: Implementing and managing software-defined wide area network (SD-WAN) solutions to optimize network performance and connectivity. Knowledge of network operations centers (NOCs): Overseeing the operations of NOCs, including monitoring network performance, troubleshooting issues, and coordinating incident response. Knowledge of collaboration platforms: Understanding and managing collaboration platforms, such as Microsoft Teams or Google Workspace, ensuring their integration with the network infrastructure and video conferencing devices. Management of Webex platforms and integrating them with the organization's network infrastructure and collaboration tools. Staying updated on emerging technologies: Keeping abreast of the latest trends and innovations in IT infrastructure. Show more Show less

Meet the Team The Solutions Engineering Team is a high Impact team that navigates the technological landscape and crafts solutions that address real world business needs. Th is a closely knit team of highly qualified engineers who are abreast of the newest technology innovations, work with different teams both internal and external and deliver solutions for customers. While technology may sound foremost for this team it is their positive demeanor and team work that stands out in the forefront. Your Impact You would work with the Commercial vertical in India to understand customers’ needs and provide teamwork solutions to address these needs. The following are some of your key work areas: Collaborate with the Account Executive team to develop a sales plan for the team Gain an in-depth understanding of Teamwork solutions and technology products from the Business Unit. Train internal teams (Account Managers, Solutions Engineers, top management) and external teams (partners and customers); represent Cisco at hosted events. Identify customer needs—both latent and stated—and provide efficient, cost-effective solutions. Stay informed about competitors, work on RFPs by drafting technical specs and ensuring compliance and understand legal obligations in the role. Minimum Qualifications: (Required) We are looking for a Presales Solutions Engineer with over 10+ years of customer-facing experience, ideally in collaboration technologies. Good verbal and written skills for articulating concepts, solutions, and technologies using industry terminology, particularly in Unified Communications, Webex, and UCaaS IP Telephony. Experience working alongside partners is advantageous. Proficiency in MS Office tools, whiteboarding, and communication technologies. A positive demeanor, dedication to teamwork, and the ability to meet deadlines are essential. Experience with RFPs and tender documents Preferred Qualifications: (Good to have) Degree or equivalent experience in Engineering from accredited Engineering college/University. CCNA/CCIE or equivalent WeAreCisco: #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Show more Show less

Job designation: Pre Sales Engineer Location: Delhi NCR / Mumbai Purpose Of The Job Support the sales teams using your technical knowledge, your technical account management skills, sales ability and a strong customer-first focus. You can take and give direction. You work closely with the sales colleagues to achieve the desired targets Main Accountabilities Learn the technical details concerning the Video conferencing Products. Provide pre-sales technical assistance, product education and demo support as required and help Barco and Partner sales teams with the preparation of tender documents. Understand client needs and recommend appropriate AV solutions. Design AV systems, including audio, video conferencing, digital signage, and automation solutions. Offer support to customers on technical related matters and become trusted advisor for all critical accounts and prospective customers. Assist sales teams in responding to RFPs, RFQs, and tenders. Provide technical presentations and demonstrations to clients. Work on proof-of-concept (PoC) projects to showcase solutions. Stay updated on the latest AV technologies, brands, and industry trends. Evaluate and test new AV products for feasibility and integration. Work with vendors and manufacturers for the best solutions. Work with the Barco and Partner sales teams on planning and organizing sales opportunities Manage customer relations by soliciting and logging client feedback. Gather and interpret customer requirements. Determine the best solution in collaboration with the Product management team. Identify areas where we can improve customer satisfaction and repeat business, then communicate those issues and possible solutions to upper management. Attend, manage and participate in all required shows, meetings and training sessions. Required Skills & Qualifications Technical Knowledge: Proficiency in AV systems, video conferencing (Microsoft Teams Rooms, Zoom, Cisco Webex), display solutions, audio systems, and control systems ( AMX, Extron). Design Tools: Experience with AutoCAD, Visio, and other AV system design tools. Industry Certifications (Preferred): CTS, CTS-D, CTS-I, Crestron, Extron, Dante, or similar. Communication Skills: Ability to explain technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical skills for designing and troubleshooting AV solutions. Experience: 5-10 years in AV pre-sales, system design, or a related field in AV organisation or AV System integrators D&I Statement At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission. Read here how we do this Show more Show less

Job Title: Senior CUCM Engineer (8+ Years Experience) Job Overview: We are seeking a highly skilled and experienced Senior CUCM Engineer with over 8 years of experience in designing, implementing, and maintaining Cisco Unified Communications Manager (CUCM) solutions. This role requires a deep understanding of CUCM environments, VoIP technologies, call routing, and system integration. The ideal candidate will have a strong track record of troubleshooting complex issues, optimizing performance, and providing technical leadership in a large-scale enterprise environment. Key Responsibilities: Design, implement, and maintain Cisco Unified Communications Manager (CUCM) and related voice systems. Configure and manage VoIP solutions, including call routing, dial plans, and device management. Oversee CUCM system updates, patches, and upgrades. Troubleshoot and resolve issues related to voice, video, and messaging systems. Provide technical leadership and mentoring to junior engineers and support teams. Collaborate with other IT teams to integrate CUCM with other enterprise systems such as Active Directory, Exchange, and CRM platforms. Ensure high availability and disaster recovery capabilities for CUCM and other Unified Communications systems. Document system configurations, procedures, and network topologies. Analyze and optimize the performance of the CUCM environment. Provide expert-level support for troubleshooting complex network issues involving voice, video, and data. Required Skills and Experience: 8+ years of hands-on experience with Cisco Unified Communications Manager (CUCM), including advanced configuration, troubleshooting, and support. Strong knowledge of VoIP technologies and protocols (SIP, H.323, MGCP, RTP). Experience with Cisco IP Phones, gateways, and other voice/video devices. In-depth knowledge of CUCM administration, including call routing, dial plans, call processing, and QoS (Quality of Service). Familiarity with Cisco Unity Connection, Cisco Emergency Responder (CER), and other Cisco UC applications. Proficiency in integrating CUCM with other communication platforms (email, voicemail, instant messaging, etc.). Strong troubleshooting skills in a multi-site and multi-vendor environment. CCNA Collaboration or CCNP Collaboration certification is preferred. Excellent communication and problem-solving skills. Desired Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. Experience with Cisco WebEx and other collaboration tools. Familiarity with Cisco Expressway and Jabber solutions.

Power BI Dashboard Development Power Automate /Power Apps with various integration experience ADO, JIRA, Cloud platforms Desired skills* Technical expertise with PBI and Power Automate, Strong communication skills Requirements gathering MS-Excel, JIRA, Azure DevOps Domain* PMO

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Manage and configure CUCM, CUBE, Voice gateways (SIP, H.323, MGCP), and protocols (SCCP, MGCP, H.323, SIP).Experience in migration phones from CUCM, to Webex phones.Hands on experience in Cisco jabberExperience in managing 3rd party phones in CUCM and WebexWork with Unity Connection, including configuring call handlers. Perform expert troubleshooting in networking (CUCM, UCCX, and Voice routing areas) down to packet-level analysis.Troubleshoot and resolve issues related to Webex phone functionality, connectivity, and performance.Integrate video conference devices. Primary Skills Manage and configure CUCM, CUBE, Voice gateways (SIP, H.323, MGCP), and protocols (SCCP, MGCP, H.323, SIP).Experience in migration phones from CUCM, to Webex phones.Hands on experience in Cisco jabber Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.