483 Webex Jobs - Page 17

About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth

About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth

About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth

About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth

A Sales role for Google Workspace in India involves building and maintaining relationships with customers, primarily those using or considering using Google Workspace for productivity and collaboration. This role focuses on growing Google's Workspace business, often by finding new customers or expanding existing customer relationships. Responsibilities Customer Relationship Management: Building and maintaining strong relationships with customers, including regular meetings (potentially virtual or in-person) and business reviews. Sales Pipeline Development: Identifying and nurturing potential new customers, as well as expanding opportunities within existing accounts. Product Knowledge: Demonstrating a deep understanding of Google Workspace or any other competitor products (ClickUp, Microsoft 365 Zoho, Bitrix24 Slack, WebEx meeting, Dropbox, etc ) features and how they can benefit customers. Sales Strategy and Execution: Working with internal teams and partners to develop and implement sales strategies for Google Workspace. Partner Collaboration: Engaging with Google Workspace partners to expand reach and drive sales. Meeting Sales Goals: Meeting or exceeding individual and team sales targets. Requirements Bachelor's degree or equivalent practical experience. 3+ years of experience in Software-as-a-Service (SaaS) or Collaboration, and Productivity tools business. Experience in managing Enterprise/Corporate accounts with business cycles. 3 years of experience building business partnerships with enterprise customers. Ability to build relationships and deliver results in a cross-functional environment. Ability to plan, pitc, h and execute a territory business plan. Ability to work through and with a reseller ecosystem to scale the business. Excellent account management skills to identify cross-selling and up-selling opportunities within the existing account base. Excellent communication, presentation, and problem-solving skills. This job was posted by Pooja Kaushal from Team Computers. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. This position will operate/support the Global Audio and Video Conferencing Services as part of the Meeting Room Technology Specialists team at EY. The Engineer (AV Specialist) will need to perform proactive monitoring and troubleshoot the issues prior to end-users reporting it as an incident. They also need to provide guidance to the end users for Meeting Room devices/peripherals queries remotely and ensure a seamless conferencing experience. The opportunity As part our Global Meeting Room Technology Specialists Team you will have a key role in ensuring the smooth management of meetings and events, enabling an exceptional experience for organizers, presenters, and attendees. Meetings and events are key enablers for EY to build a better working world, and your position will help us realize the value of those meetings. Your Key Responsibilities Monitor EY Meeting Room AV devices followed by primary troubleshooting and proactively identifying issues. Escalate the issues to next level without any delay if team not able fix the issues during primary troubleshooting. Raise the service now tickets to document every incident/ request. Generate different AV monitoring reports according to the business requirements. Identify the topics which need knowledge article according to the queries received from end users and support the knowledge article creation. You will also be required to respond to queries from the end user for their conferences (via Phone, Email, IM chat). Skills And Attributes For Success The dedicated Meeting Room Technology Specialist will need to be a team player understanding the technology and compliance requirements of event and meeting platforms. To qualify for the role, you must have Basic knowledge of the below Meeting Room technology, devices and peripherals CISCO/ POLY video conference Microsoft Teams Rooms Surface Hub Microsoft Teams Real connect platform Condeco Outlook Peripherals (Displays, Camera bars, wireless presentation devices, etc.) AV Monitoring tools Excellent communication and Problem-solving skills A passion for customer service The ability to collaborate with teams within EY and help support users at all levels, and be comfortable managing large audiences Ideally, you’ll also have knowledge in Voice, Video and Signalling standards & protocols. Meeting room products in general. Webex, Zoom technology Teams Admin centre Knowledge in H320/ SIP protocols Possesses fundamental knowledge of ITIL to recognize appropriate aspects in the Incident, Problem, Change and Availability processes as it related to Data Network activities and workflows. Good interpersonal skills to engage in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Uses these relationships to partner with colleagues based on technical expertise and challenge insightfully to improve connectivity and propose credible options in solutions Good communication skills to adapt communication style to the style of others, developing rapport and staying calm under pressure and to build and maintain strong relationships across the levels of a matrixed, geographically dispersed organization using advanced oral and written English communication skills. Manifests an analytical and problem-solving ability appropriate to the role to escalate and negotiate assigned issues in IT technical investigations, to handle multiple and shifting priorities in a timely fashion across a broad spectrum of operating environments and to drive solutions that are both financially sound and operationally feasible. Possesses an advanced knowledge of the Service Now system to record incidents and remediation as well as appropriately use the tool’s features and functions. Education: Bachelor's degree holder Experience: Minimum 2 years of experience in Video conferencing and collaborations technology support in large complex network environments. What We Look For Passionate, driven, openminded team players having a customer first approach and enjoy using technology to enable solutions. What We Offer Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 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At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. This position will operate/support the Global Audio and Video Conferencing Services as part of the Meeting Room Technology Specialists team at EY. The Engineer (AV Specialist) will need to perform proactive monitoring and troubleshoot the issues prior to end-users reporting it as an incident. They also need to provide guidance to the end users for Meeting Room devices/peripherals queries remotely and ensure a seamless conferencing experience. The opportunity As part our Global Meeting Room Technology Specialists Team you will have a key role in ensuring the smooth management of meetings and events, enabling an exceptional experience for organizers, presenters, and attendees. Meetings and events are key enablers for EY to build a better working world, and your position will help us realize the value of those meetings. Your Key Responsibilities Monitor EY Meeting Room AV devices followed by primary troubleshooting and proactively identifying issues. Escalate the issues to next level without any delay if team not able fix the issues during primary troubleshooting. Raise the service now tickets to document every incident/ request. Generate different AV monitoring reports according to the business requirements. Identify the topics which need knowledge article according to the queries received from end users and support the knowledge article creation. You will also be required to respond to queries from the end user for their conferences (via Phone, Email, IM chat). Skills And Attributes For Success The dedicated Meeting Room Technology Specialist will need to be a team player understanding the technology and compliance requirements of event and meeting platforms. To qualify for the role, you must have Basic knowledge of the below Meeting Room technology, devices and peripherals CISCO/ POLY video conference Microsoft Teams Rooms Surface Hub Microsoft Teams Real connect platform Condeco Outlook Peripherals (Displays, Camera bars, wireless presentation devices, etc.) AV Monitoring tools Excellent communication and Problem-solving skills A passion for customer service The ability to collaborate with teams within EY and help support users at all levels, and be comfortable managing large audiences Ideally, you’ll also have knowledge in Voice, Video and Signalling standards & protocols. Meeting room products in general. Webex, Zoom technology Teams Admin centre Knowledge in H320/ SIP protocols Possesses fundamental knowledge of ITIL to recognize appropriate aspects in the Incident, Problem, Change and Availability processes as it related to Data Network activities and workflows. Good interpersonal skills to engage in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Uses these relationships to partner with colleagues based on technical expertise and challenge insightfully to improve connectivity and propose credible options in solutions Good communication skills to adapt communication style to the style of others, developing rapport and staying calm under pressure and to build and maintain strong relationships across the levels of a matrixed, geographically dispersed organization using advanced oral and written English communication skills. Manifests an analytical and problem-solving ability appropriate to the role to escalate and negotiate assigned issues in IT technical investigations, to handle multiple and shifting priorities in a timely fashion across a broad spectrum of operating environments and to drive solutions that are both financially sound and operationally feasible. Possesses an advanced knowledge of the Service Now system to record incidents and remediation as well as appropriately use the tool’s features and functions. Education: Bachelor's degree holder Experience: Minimum 2 years of experience in Video conferencing and collaborations technology support in large complex network environments. What We Look For Passionate, driven, openminded team players having a customer first approach and enjoy using technology to enable solutions. What We Offer Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 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At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. This position will operate/support the Global Audio and Video Conferencing Services as part of the Meeting Room Technology Specialists team at EY. The Engineer (AV Specialist) will need to perform proactive monitoring and troubleshoot the issues prior to end-users reporting it as an incident. They also need to provide guidance to the end users for Meeting Room devices/peripherals queries remotely and ensure a seamless conferencing experience. The opportunity As part our Global Meeting Room Technology Specialists Team you will have a key role in ensuring the smooth management of meetings and events, enabling an exceptional experience for organizers, presenters, and attendees. Meetings and events are key enablers for EY to build a better working world, and your position will help us realize the value of those meetings. Your Key Responsibilities Monitor EY Meeting Room AV devices followed by primary troubleshooting and proactively identifying issues. Escalate the issues to next level without any delay if team not able fix the issues during primary troubleshooting. Raise the service now tickets to document every incident/ request. Generate different AV monitoring reports according to the business requirements. Identify the topics which need knowledge article according to the queries received from end users and support the knowledge article creation. You will also be required to respond to queries from the end user for their conferences (via Phone, Email, IM chat). Skills And Attributes For Success The dedicated Meeting Room Technology Specialist will need to be a team player understanding the technology and compliance requirements of event and meeting platforms. To qualify for the role, you must have Basic knowledge of the below Meeting Room technology, devices and peripherals CISCO/ POLY video conference Microsoft Teams Rooms Surface Hub Microsoft Teams Real connect platform Condeco Outlook Peripherals (Displays, Camera bars, wireless presentation devices, etc.) AV Monitoring tools Excellent communication and Problem-solving skills A passion for customer service The ability to collaborate with teams within EY and help support users at all levels, and be comfortable managing large audiences Ideally, you’ll also have knowledge in Voice, Video and Signalling standards & protocols. Meeting room products in general. Webex, Zoom technology Teams Admin centre Knowledge in H320/ SIP protocols Possesses fundamental knowledge of ITIL to recognize appropriate aspects in the Incident, Problem, Change and Availability processes as it related to Data Network activities and workflows. Good interpersonal skills to engage in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Uses these relationships to partner with colleagues based on technical expertise and challenge insightfully to improve connectivity and propose credible options in solutions Good communication skills to adapt communication style to the style of others, developing rapport and staying calm under pressure and to build and maintain strong relationships across the levels of a matrixed, geographically dispersed organization using advanced oral and written English communication skills. Manifests an analytical and problem-solving ability appropriate to the role to escalate and negotiate assigned issues in IT technical investigations, to handle multiple and shifting priorities in a timely fashion across a broad spectrum of operating environments and to drive solutions that are both financially sound and operationally feasible. Possesses an advanced knowledge of the Service Now system to record incidents and remediation as well as appropriately use the tool’s features and functions. Education: Bachelor's degree holder Experience: Minimum 2 years of experience in Video conferencing and collaborations technology support in large complex network environments. What We Look For Passionate, driven, openminded team players having a customer first approach and enjoy using technology to enable solutions. What We Offer Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 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Job Title: Solution Architect – Networking (Cisco) Job Location: Chennai Day Shift & 5 days a week Experience: 3+ Years Certification: CCNA, CCNP Looking for immediate joiner or currently serving notice Can share your CV on divya.s@locuz.com / annapurna.t@locuz.com Job Summary: We are seeking a highly skilled and experienced Cisco Presales Solution Architect to join our team. The ideal candidate will have a deep understanding of Cisco technologies, a strong background in designing secure and scalable IT infrastructure solutions, and the ability to work closely with customers to tailor solutions that meet their business and technical requirements. In this role, you will leverage your technical expertise and presales experience to help clients navigate their digital transformation journey with Cisco solutions. Key Responsibilities: Client Engagement & Solution Design: Work closely with clients to understand their unique business challenges and security needs, translating those into tailored Cisco-based solutions (e.g., Cisco networking, security, collaboration, and cloud products). Pre-Sales Consulting: Provide expert-level guidance to clients during the presales phase, including solution design, technical specifications, and strategic roadmap development. Product Demonstrations & Presentations: Deliver engaging product demonstrations, presentations, and workshops to key stakeholders, showcasing the value of Cisco’s portfolio in addressing client business and IT objectives. Proof of Concept (PoC): Lead and manage PoC activities to validate Cisco solutions, providing clients with a hands-on experience of Cisco technology capabilities. Proposal Development: Develop and present detailed solution proposals, technical documentation, and high-level architecture diagrams that align with client requirements and Cisco’s best practices. Collaboration with Sales & Engineering Teams: Work closely with Cisco account managers, sales teams, and engineering teams to drive the sales process, ensuring a unified approach in addressing customer needs. Industry Expertise & Thought Leadership: Stay up to date with the latest trends in networking, security, cloud, and collaboration technologies, contributing thought leadership and expertise in client conversations. Technical Validation & Risk Mitigation: Ensure that proposed solutions are technically sound, scalable, and align with industry standards and best practices, mitigating any potential risks. Qualifications: · Technical Expertise: In-depth knowledge of Cisco technologies, including but not limited to Cisco routing, switching, security, wireless, collaboration (Cisco WebEx), and cloud solutions (Cisco Meraki, Cisco Umbrella, etc.). · Presales Experience: Minimum of 5 years in a presale's role as a Solution Architect or similar, with a proven track record in designing and delivering Cisco solutions. · Solution Architecture: Strong ability to design end-to-end Cisco architectures that meet customer requirements, including high availability, scalability, and security. · Business Acumen: Strong understanding of client business drivers, with the ability to align technology solutions with business outcomes. · Certifications: Cisco certifications such as CCNA, CCNP, CCIE, or Cisco security certifications (e.g., CCSP, CISSP) are highly desirable. · Communication & Presentation Skills: Excellent verbal and written communication skills, with the ability to present complex technical solutions to non-technical stakeholders in a clear and compelling manner. · Collaboration & Teamwork: Proven ability to work in a collaborative team environment, supporting both sales and engineering teams to achieve business goals. · Problem-Solving & Innovation: Strong analytical and problem-solving skills, with the ability to identify and propose innovative solutions to complex technical challenges. Show more Show less

Selected Intern's Day-to-day Responsibilities Include Source potential client opportunities via cold calling, (cold) emailing campaigns, and through interaction with professional industry network groups Build, organize, and execute a business development plan to achieve business aims and sales targets Utilize and develop innovative strategies to maximize results and win over challenging targets Respond to all incoming product inquiries, referrals, and leads in a timely and effective manner Prepare of accurate quotes, develop them, and present them to clients in a professional and confident manner Organize of online (WebEx webinar) or personal product demonstrations and advanced training sessions Maintain accurate records of your business development activities on Lighthouse's CRM system Achieve sales KPI's and targets Finalize sales in a timely manner, with a focus on being proactive Maintain regular contact with prospective clients and new accounts Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations Contract negotiation as required, maintaining a balance between optimal service, value for the client and OTA Insight's profit margins Ensure all documentation is complete post-sales to set up trials and move the client to a subscription Plan and execute all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns Design, build and maintain our social media presence Collaborate with clients, agency and other vendor partners About Company: We're young and dynamic company dedicated to giving you the very best of Email Marketing Automation Software Show more Show less

Selected Intern's Day-to-day Responsibilities Include Source potential client opportunities via cold calling, (cold) emailing campaigns, and through interaction with professional industry network groups Build, organize, and execute a business development plan to achieve business aims and sales targets Utilize and develop innovative strategies to maximize results and win over challenging targets Respond to all incoming product inquiries, referrals, and leads in a timely and effective manner Prepare of accurate quotes, develop them, and present them to clients in a professional and confident manner Organize of online (WebEx webinar) or personal product demonstrations and advanced training sessions Maintain accurate records of your business development activities on Lighthouse's CRM system Achieve sales KPI's and targets Finalize sales in a timely manner, with a focus on being proactive Maintain regular contact with prospective clients and new accounts Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations Contract negotiation as required, maintaining a balance between optimal service, value for the client and OTA Insight's profit margins Ensure all documentation is complete post-sales to set up trials and move the client to a subscription Plan and execute all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns Design, build and maintain our social media presence Collaborate with clients, agency and other vendor partners About Company: We're young and dynamic company dedicated to giving you the very best of Email Marketing Automation Software Show more Show less

Selected Intern's Day-to-day Responsibilities Include Source potential client opportunities via cold calling, (cold) emailing campaigns, and through interaction with professional industry network groups Build, organize, and execute a business development plan to achieve business aims and sales targets Utilize and develop innovative strategies to maximize results and win over challenging targets Respond to all incoming product inquiries, referrals, and leads in a timely and effective manner Prepare of accurate quotes, develop them, and present them to clients in a professional and confident manner Organize of online (WebEx webinar) or personal product demonstrations and advanced training sessions Maintain accurate records of your business development activities on Lighthouse's CRM system Achieve sales KPI's and targets Finalize sales in a timely manner, with a focus on being proactive Maintain regular contact with prospective clients and new accounts Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations Contract negotiation as required, maintaining a balance between optimal service, value for the client and OTA Insight's profit margins Ensure all documentation is complete post-sales to set up trials and move the client to a subscription Plan and execute all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns Design, build and maintain our social media presence Collaborate with clients, agency and other vendor partners About Company: We're young and dynamic company dedicated to giving you the very best of Email Marketing Automation Software Show more Show less

Selected Intern's Day-to-day Responsibilities Include Source potential client opportunities via cold calling, (cold) emailing campaigns, and through interaction with professional industry network groups Build, organize, and execute a business development plan to achieve business aims and sales targets Utilize and develop innovative strategies to maximize results and win over challenging targets Respond to all incoming product inquiries, referrals, and leads in a timely and effective manner Prepare of accurate quotes, develop them, and present them to clients in a professional and confident manner Organize of online (WebEx webinar) or personal product demonstrations and advanced training sessions Maintain accurate records of your business development activities on Lighthouse's CRM system Achieve sales KPI's and targets Finalize sales in a timely manner, with a focus on being proactive Maintain regular contact with prospective clients and new accounts Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations Contract negotiation as required, maintaining a balance between optimal service, value for the client and OTA Insight's profit margins Ensure all documentation is complete post-sales to set up trials and move the client to a subscription Plan and execute all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns Design, build and maintain our social media presence Collaborate with clients, agency and other vendor partners About Company: We're young and dynamic company dedicated to giving you the very best of Email Marketing Automation Software Show more Show less

Overview As a Product Manager specializing in the Workspace pillar within the Modern Workplace practice , you will drive the creation, management, and growth of solutions that blend physical space, digital technology, and human-centric design to optimize how work gets done. This role requires expertise in workspace blueprinting, immersive collaboration design, real estate and technology intersections, and intelligent space instrumentation. You will collaborate with customers, sales, delivery, and innovation teams to define workspace solutions that improve collaboration, engagement, and hybrid work flexibility. This role blends portfolio leadership, space strategy, and experience-driven innovation, ensuring the workplace supports future business agility. This role is ideal for a strategic thinker passionate about transforming traditional workspaces into intelligent, adaptable environments aligned to the future of work. Key Responsibilities Product Strategy & Solution Development Define and manage the Workspace portfolio offerings, including Workspace Blueprinting, Immersive Space Design, Collaboration Space Deployment, and Space Instrumentation. Develop frameworks and blueprints for human-centric space design that enhance employee engagement and hybrid collaboration. Stay informed on workplace evolution trends, immersive technologies, and real estate optimization strategies. Integrate physical design with digital tools such as sensor analytics, collaboration ecosystems, and agile space usage models. Go-to-Market Enablement & Business Growth Enable sales teams with Workspace product positioning, solution briefs, and client engagement materials. Create business cases and ROI frameworks focused on space optimization, employee experience, and real estate efficiency. Lead workspace readiness assessments, blueprinting workshops, and transformation planning sessions. Build strategic alliances with AV integration partners, real estate firms, and workspace technology providers. Client Engagement & Advisory Leadership Advise enterprise clients on workspace modernization, immersive collaboration environments, and human-centered design principles. Guide clients in optimizing real estate investments through technology-enabled space strategies. Promote agile workspace models using intelligent instrumentation for dynamic, data-driven space management. Facilitate continuous improvement initiatives based on space utilization analytics and employee feedback. Cross-Functional Collaboration & Solution Execution Work closely with delivery, presales, and innovation teams to ensure successful execution of Workspace solutions. Develop delivery toolkits, accelerators, and templates to enable scalable and consistent service delivery. Support internal knowledge sharing, sales training, and delivery enablement on Workspace innovations. Technology & Market Expertise Maintain subject matter expertise in workspace design, immersive collaboration technologies, and smart space instrumentation. Stay current with innovations in human-space interaction, collaboration platforms, and real estate-technology convergence. Act as a thought leader on the future of hybrid workspaces and immersive work environments. Qualifications & Skills Strategic & Business Acumen 10+ years of experience in workspace strategy, real estate transformation, collaboration technology, or smart building services. Proven ability to manage workspace-centric products and deliver business-aligned solutions. Strong understanding of hybrid work trends, collaboration ecosystems, agile real estate strategies, and employee experience design. Ability to link space design and technology integration directly to business and employee outcomes. Consultative & Collaboration Skills Strong client engagement, advisory, and workshop facilitation capabilities. Skilled at building consensus across stakeholders in IT, HR, Facilities, and Executive Leadership. Experience supporting go-to-market strategies and scaling portfolio solutions. Technology Proficiency Familiarity with collaboration tools (Zoom, Teams, Webex), immersive AV solutions, IoT-enabled workplace sensors, and workplace analytics platforms. Working knowledge of workspace instrumentation, occupancy analytics, and agile space planning. Certifications & Education Bachelor's degree in Architecture, Interior Design, Business, or Technology; MBA or equivalent a plus. Certifications in Digital Workplace Strategy, Smart Spaces, or AV Collaboration Solutions preferred. Why Join Us? As a Product Manager – Workspace, you will: ✔️ Shape the future of hybrid and immersive work environments. ✔️ Drive innovation at the intersection of real estate, technology, and employee experience. ✔️ Collaborate with leaders in workplace strategy, smart space design, and collaboration technology. ✔️ Help clients optimize space, reduce costs, and enhance employee engagement. ✔️ Play a vital role in building a best-in-class Modern Workplace practice. If you are passionate about creating adaptable, intelligent workspaces that empower people and drive business outcomes, this is your opportunity to lead real transformation. Show more Show less

Senior Collaboration Consultant IMMEDIATE JOINER Job Overview: As a Senior Collaboration Consultant at Konverge Technologies, you will be responsible for delivering high-quality, enterprise-level collaboration solutions that meet our clients business needs. Your role will focus on designing, deploying, and troubleshooting collaboration systems, with an emphasis on WebEx, CUCM, Cisco Telepresence, and other Cisco collaboration technologies. Your experience and expertise in the collaboration space will help shape the success of our clients communication systems. Key Responsibilities: Designing and Implementation/Deployment: Design and implement collaboration solutions for enterprise clients, including WebEx Calling, CUCM (Cisco Unified Communications Manager), and Contact Center solutions. Lead the deployment and integration of Cisco Telepresence, Expressway C&E, and Voice Gateway SIP/MGCP. Work closely with project teams to deliver HLD (High-Level Design), LLD (Low-Level Design), and other documentation for collaboration technologies. Troubleshooting: Provide expert-level troubleshooting for collaboration tools and platforms, ensuring optimal performance and uptime. Act as a key technical resource for resolving complex system issues in collaboration environments. OEM Solution Expertise: Utilize your knowledge of OEM collaboration solutions to deliver top-notch consultation and advice to clients. Customize and fine-tune solutions to meet specific client requirements, ensuring full integration with existing IT infrastructures. Technical Documentation: Produce detailed and accurate technical documentation, including HLD, LLD, handover documentation, and KT (Knowledge Transfer) documents. Provide comprehensive training and knowledge transfer sessions to clients' internal teams. Stakeholder Communication: Collaborate effectively with both internal teams and client stakeholders to understand their needs and offer scalable, reliable solutions. Communicate complex technical information in clear, understandable terms to both technical and non-technical stakeholders. Key Skills and Qualifications: Technical Skills: Strong expertise in WebEx Calling , CUCM , Cisco Telepresence , Expressway C&E , and Voice Gateway SIP/MGCP . Extensive experience in designing and deploying collaboration solutions, with a deep understanding of Cisco technologies. Experience with OEM collaboration solutions and the ability to customize solutions as needed. Proficient in troubleshooting complex issues in collaboration systems. Technical Documentation: Ability to create HLD , LLD , and handover documents. Soft Skills: Strong communication skills , with the ability to deliver clear and concise explanations in English and Hindi . Excellent teamwork and collaboration abilities in a client-facing role. Ability to deliver technical knowledge transfer (KT) to clients and internal teams. Experience: Minimum of 5+ years of experience in collaboration technologies, with a focus on Cisco solutions . Desired Qualifications: Relevant Cisco certifications (e.g., CCNP Collaboration, CCIE Collaboration, etc.) Knowledge of integration with third-party collaboration tools. Experience working in a consulting role is a plus.

Company Description AH Business Solutions India Pvt. Ltd. serves as the strategic operations and backend support hub for the AH Group of Companies, a global leader in industrial repair and warranty management of automation equipment. Established in 1982 and headquartered in Troy, Michigan, USA, the AH Group provides unparalleled services to Fortune 500 companies and industry leaders worldwide. Our India branch is crucial in ensuring seamless integration with the AH Group's global services, leveraging advanced technology and data analytics to manage repair and warranty processes efficiently. We cater to various industries, including automotive, aerospace, food and beverage, and oil and gas. Role Description This is a full-time on-site role for a Global Supply Chain Associate - Europe & UK Focus located in Vadodara. The Global Supply Chain Associate will be responsible for managing supply chain processes, including procurement, inventory management, and customer service. The role involves coordinating with global vendors and internal teams to ensure timely and cost-effective solutions. The associate will also handle communication and logistics to support the AH Group's operations across Europe and the UK. Roles & Responsibilities 1. Supplier Sourcing & Onboarding Conduct market research and outreach to identify potential suppliers for repair and service across AH Group’s product portfolio, focusing on the European and UK markets. Lead end-to-end supplier onboarding processes and act as the primary point of contact until full integration into AH’s ERP system. Collaborate with sourcing, customer service, and finance teams to ensure a smooth supplier setup. Negotiate pricing, rebates, and discount structures with both new and existing suppliers. 2. Supplier Relationship Management Maintain and strengthen strategic supplier relationships to foster long-term partnerships. Join supplier meetings (via phone or Webex) alongside the Global Supply Chain Manager. Serve as a liaison for timely issue resolution and escalation. Continuously update supplier records in the internal ERP system. 3. Performance Monitoring & Optimization Maintain quarterly supplier scorecards and analyze performance based on spend and service quality. Identify cost-saving opportunities and suggest improvements in supplier processes. Support execution of RFQs and help determine pricing benchmarks for commonly repaired parts. 4. Reporting & Strategic Initiatives Prepare weekly performance and sourcing reports for senior management. Participate in strategic planning sessions to align sourcing initiatives with business objectives. Contribute to innovation and continuous improvement across global supply chain processes. 5. Supplier Health & Risk Mitigation Monitor supplier health and flag potential risks. Develop and implement mitigation and contingency plans for high-risk suppliers. Ensure supplier compliance with AH Group’s policies and industry standards. Qualifications Education: Bachelor’s degree in Supply Chain Management, Business Administration, or related field (preferred). Experience: Minimum of 3 years’ experience in global supply chain, procurement, or supplier management roles, preferably within a fast-paced, international business environment. Key Skills: Strong negotiation and relationship-building skills. Exceptional verbal and written communication, especially for international and European supplier interaction. Proficiency in ERP systems and Excel-based data management. Strategic thinking and strong analytical skills. Problem-solving attitude with a high attention to detail. Additional Requirement (Mandatory) Valid European Visa (Schengen or applicable country) is required. Willingness to travel to Europe/UK occasionally (1–2 times/year, based on business needs). Show more Show less

Overview As a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS modernization, agentless service desk automation, SmartOps, and IT performance analytics. You will collaborate with customers, sales, delivery, and innovation teams to define IT-focused workplace solutions that ensure organizations are always connected, secure, and able to evolve rapidly. This role blends portfolio leadership, solution innovation, and client advisory services to create seamless and resilient technology environments. This role is ideal for a strategic leader passionate about modernizing workplace services through automation, cloud adoption, AI-driven support, and unified communications. Key Responsibilities Product Strategy & Solution Development Define and manage the Workplace product offerings, including Platform Modernization, Evergreen IT Services, Agentless Service Desk, Agentic SmartOps, Intelligent Analytics, and UCaaS Modernization. Develop solution frameworks, service blueprints, and best practices that enable scalable, repeatable, and high-quality delivery. Continuously assess market trends, client needs, and technology innovations to evolve the Workplace portfolio. Integrate infrastructure automation (IaC), AI-powered operations (AIOps), and advanced analytics into the Workplace offerings. Go-to-Market Enablement & Business Growth Support sales teams with product positioning, sales collateral, solution briefs, and customer engagement tools. Create business cases, ROI models, and value realization frameworks to demonstrate workplace transformation impact. Lead IT modernization discovery workshops, platform assessments, and digital workplace strategy sessions. Build strategic alliances with cloud providers, UCaaS vendors, and AI operations platforms to strengthen solution ecosystems. Client Engagement & Advisory Leadership Serve as a trusted advisor to clients on workplace IT modernization strategies, cloud migrations, communication platform upgrades, and operations automation. Guide customers through platform modernization journeys, Evergreen IT lifecycle planning, and UCaaS adoption. Drive client outcomes focused on resiliency, operational agility, security, and end-user experience improvement. Facilitate continuous improvement engagements using IT performance analytics and service intelligence. Cross-Functional Collaboration & Solution Execution Partner with professional services, managed services, delivery, and presales teams to ensure successful Workplace solution execution. Develop delivery playbooks, accelerators, and operational templates to support implementation consistency. Support internal enablement initiatives to educate teams on the Workplace offerings and differentiated value. Technology & Market Expertise Maintain deep expertise across cloud platforms (AWS, Azure, GCP), UCaaS technologies (Zoom, RingCentral, Webex Calling), and workplace automation (ServiceNow, Aisera, Moveworks). Stay current with emerging trends in AIOps, agentless support models, infrastructure as code (IaC), and AI-driven IT analytics. Act as a thought leader on how modern IT workplace services enhance employee experience and business agility. Qualifications & Skills Strategic & Business Acumen 10+ years of experience in IT service strategy, digital workplace transformation, or platform modernization initiatives. Proven success managing IT-centric products focused on cloud migration, UCaaS, automation, and service improvement. Ability to translate technical solutions into business outcomes that resonate with both IT and executive leadership. Consultative & Collaboration Skills Exceptional client-facing advisory and communication skills. Ability to lead executive briefings, IT strategy workshops, and value realization planning sessions. Strong cross-functional collaboration skills across sales, delivery, product, and alliance teams. Technology Proficiency Deep knowledge of cloud platforms (AWS, Azure, GCP), UCaaS platforms (Zoom, RingCentral, Webex, Teams Voice). Experience with ITSM and automation platforms (ServiceNow, Moveworks, Aisera). Familiarity with AIOps, predictive analytics, and infrastructure modernization best practices. Certifications & Education Bachelor's degree in Technology, Business, or related field; MBA or equivalent a plus. Certifications in AWS, Azure, ServiceNow, ITIL, or UCaaS solutions preferred. Why Join Us? As a Product Manager – Workplace, you will: ✔️ Lead IT modernization efforts that drive business agility and operational excellence. ✔️ Guide enterprises through seamless UCaaS migrations and platform rationalizations. ✔️ Collaborate with market-leading cloud, UCaaS, and AI operations providers. ✔️ Help organizations automate, secure, and evolve their digital workplace ecosystems. ✔️ Play a critical role in building a world-class Modern Workplace practice that transforms the future of work. If you are passionate about the intersection of cloud, automation, and employee experience, this is your opportunity to lead meaningful digital transformation Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title: Virtual Producer Associate Function : Talent Skill Level: Beginner Sub Function : L&D VTH Job Summary: L&D VTH is a core learning team in the Global Delivery Services organization, providing multiple learning support services including design, develop and delivery of learning solutions to EY Global teams, member firms and service lines. These solutions are delivered from our centres in India and Philippines. The Virtual Producer Associate is responsible for providing live session support for the Virtual Classrooms (VCs) conducted within EY. They are also responsible to support the admin activities as per the defined processes and procedures within the agreed service level agreements. The role is also responsible to build and maintain positive and productive relationships with other team members and customers. Essential Functions of the Job: The key function of this position is to produce the Virtual Classroom learning via the virtual platform and attend to functional inquiries/requests/transactions as assigned (including inquiries or requests via telephone or email) in accordance with established policies and procedures. Responsibilities : Produce the virtual classroom sessions using Microsoft Teams virtual platform Always ensure to provide exceptional client service to the stakeholders Instill trust and confidence in the global facilitators and the learning coordinators by demonstrating effective communication, collaboration, building rapport, planning and organizing the session requirements Become a trusted advisor to the global facilitators and regional learning coordinators Generate post session reports such as session attendance, polls, whiteboards, chat, mural boards etc. Send producer feedback survey to the facilitators and regional requesters Liaise between the learner and the talent team Establish clear understanding of the EY Learning process flow and related activities Strictly follow the Learning Admin process map, procedures and Work instructions to execute the assigned requests appropriately Strict adherence to the defined Service Level Agreements (SLAs) Ensure quality compliance as per the defined standard Global process model Follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and reports barriers and issues to Supervisor Assists with GDS initiatives and other projects as assigned Ensures GDS organizational policies and processes are followed Knowledge and Skills Requirements: Strong communication skills to cater to a global audience, interpersonal skills and customer orientation; works effectively with others Good interpersonal skills and customer orientation; works effectively with the team Displays positive attitude; meets challenges and changes with an open mind, demonstrates commitment to the job Should essentially possess analytical and problem-solving skills Pro-active and always pay attention to detail – this is critical when it comes to large volume of transactions to be processed Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements Proficiency with HR Technology (Success Factors, Service Now, or any other learning management system knowledge is an added advantage) Sound knowledge of virtual learning technology or any other Virtual platform knowledge (MS Teams, Zoom, WebEx, Adobe Connect) Proficiency in standard technology such as Outlook, Excel, Word, PowerPoint, Access is necessary Other Responsibilities: None Other Requirements: Other Language proficiency to be considered based on region/centre specific requirements Flexibility in working hours to accommodate multiple time zones as needed This role requires to support the AsiaPac, EMEIA and Americas time zones which will require the resource to work on rotational shifts May need to work on extra hours in case of special customer requirements Job Requirements: Education: Bachelor’s Degree in Commerce, Business Administration, Human Resources or related discipline required. Diploma in Human Resources will be an added advantage Experience : 0 - 4 years’ work experience preferred including prior Shared Services / BPO and / or HR Operations experience Certification Requirements: Certification / training in hosting MS Teams / Zoom / Webex sessions will be an advantage but not mandatory EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title: Virtual Producer Associate Function : Talent Skill Level: Beginner Sub Function : L&D VTH Job Summary: L&D VTH is a core learning team in the Global Delivery Services organization, providing multiple learning support services including design, develop and delivery of learning solutions to EY Global teams, member firms and service lines. These solutions are delivered from our centres in India and Philippines. The Virtual Producer Associate is responsible for providing live session support for the Virtual Classrooms (VCs) conducted within EY. They are also responsible to support the admin activities as per the defined processes and procedures within the agreed service level agreements. The role is also responsible to build and maintain positive and productive relationships with other team members and customers. Essential Functions of the Job: The key function of this position is to produce the Virtual Classroom learning via the virtual platform and attend to functional inquiries/requests/transactions as assigned (including inquiries or requests via telephone or email) in accordance with established policies and procedures. Responsibilities : Produce the virtual classroom sessions using Microsoft Teams virtual platform Always ensure to provide exceptional client service to the stakeholders Instill trust and confidence in the global facilitators and the learning coordinators by demonstrating effective communication, collaboration, building rapport, planning and organizing the session requirements Become a trusted advisor to the global facilitators and regional learning coordinators Generate post session reports such as session attendance, polls, whiteboards, chat, mural boards etc. Send producer feedback survey to the facilitators and regional requesters Liaise between the learner and the talent team Establish clear understanding of the EY Learning process flow and related activities Strictly follow the Learning Admin process map, procedures and Work instructions to execute the assigned requests appropriately Strict adherence to the defined Service Level Agreements (SLAs) Ensure quality compliance as per the defined standard Global process model Follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and reports barriers and issues to Supervisor Assists with GDS initiatives and other projects as assigned Ensures GDS organizational policies and processes are followed Knowledge and Skills Requirements: Strong communication skills to cater to a global audience, interpersonal skills and customer orientation; works effectively with others Good interpersonal skills and customer orientation; works effectively with the team Displays positive attitude; meets challenges and changes with an open mind, demonstrates commitment to the job Should essentially possess analytical and problem-solving skills Pro-active and always pay attention to detail – this is critical when it comes to large volume of transactions to be processed Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements Proficiency with HR Technology (Success Factors, Service Now, or any other learning management system knowledge is an added advantage) Sound knowledge of virtual learning technology or any other Virtual platform knowledge (MS Teams, Zoom, WebEx, Adobe Connect) Proficiency in standard technology such as Outlook, Excel, Word, PowerPoint, Access is necessary Other Responsibilities: None Other Requirements: Other Language proficiency to be considered based on region/centre specific requirements Flexibility in working hours to accommodate multiple time zones as needed This role requires to support the AsiaPac, EMEIA and Americas time zones which will require the resource to work on rotational shifts May need to work on extra hours in case of special customer requirements Job Requirements: Education: Bachelor’s Degree in Commerce, Business Administration, Human Resources or related discipline required. Diploma in Human Resources will be an added advantage Experience : 0 - 4 years’ work experience preferred including prior Shared Services / BPO and / or HR Operations experience Certification Requirements: Certification / training in hosting MS Teams / Zoom / Webex sessions will be an advantage but not mandatory EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Develops, maintains and manages Unified communication application standards and systems and contact center solutions. Drives the development of detailed configuration parameters, custom extensions, workflow and integration solutions. Coordinates with teams to ensure solutions are designed to operate in highly available and reliable environments. Provides technical support and advises on the use of programming tools, systems and networks. Provides support to address availability and reliability issues on various systems (that is, Microsoft Teams Voice, Cisco, Nice InContact Center,) across multiple locations Works on a Large portfolio of Unified communication applications. Innovation: Driving innovation in the UCC space to enhance business processes, improve user experience. Operations of all UCC environments, including Global voice, Contact center, Messaging, Collaboration, Modern Communication tools, applications and services. Collaboration Enablement: management of UCC tools and services Technical Oversight: Designs, installs, and maintains the organizations collaboration and communication (voice/video/IMP) infrastructure. Video conferencing meeting Rooms design and deployment. Gather technical requirements and translate them into hardware and software capabilities. Communicate technical design and coordinate proof-of-concept analyses to production. Exhibit expertise in Collaboration solutions, including Cloud calling and Contact Center (Nice InContact/Cisco Webex/ AWS / MS), and monitoring & manage tools MS Teams Voice and Audio Codec SBC expert. Manage and maintain the Number Database, Voicemail database, and feature operations of the organization UCCX Scripting, Call Flows & UCCX agent configuration. Knowledge with Cisco Finesse Application. has demonstrated the ability to use tools including Webex Tracer, Wireshark, and Fiddler UCCX agent Configuration and Team, Trigger, Call Control Group (CCG), CSQ and skills Configuration. Automation of UC operations with Python and other scripting technologies. Hands on Knowledge/ Experience of H.323, H248, MGCP and SIP and Knowledge of compression algorithms G729, G711, G722 etc Hands on Knowledge / Experience of Voice over Internet Protocol (VoIP) and IP Trucking concepts, topology design VoIP media RTP/RTCP Expertise with Signaling Protocols ISDN, CAS, Analogue, T1/E1 PRI, EM Extensive experience configuring, implementing, and troubleshooting QoS Impacts the quality of own work and that of the team. Strong problem-solving skills and the ability to work collaboratively. Works as a fully competent team member. Secondary requirements: Candidate has experience of enhancement abilities through Scripting and REST/XML API familiarity. Candidate has proficiency across the Webex suite of products, with emphasis on telephony function. Possess an intermediate level of IP networking knowledge. Possess knowledge with Quality of Service (security concepts knowledge), as applicable to UCC. Candidate is comfortable to act on certificate level problems and issue. Maintains required compliance reports and documentation. Supports team and cross-functional projects within defined area of responsibility Required Qualifications A strong understanding of UCC technologies and infrastructure, including cloud services, security, and compliance standards. Knowledge of UCC applications such as voice call control, audio/video/web conferencing, IM/presence, CDR, E-911, voice/fax, and unified messaging. Proficiency with Microsoft 365 services and administration, including a good understanding of Exchange Online, SharePoint Online, Teams, and OneDrive for Business. Unified Contact Center solutions Cisco contact center or Five9's or Nice InContact Center. Diploma or equivalent work experience required. Minimum of 8-10 years of relevant experience or equivalent combination of education and experience in Enterprise Applications/ Unified Communication and Collaboration Solutions. Good business English skills (Written and spoken). Experience with vendor performance management, including development and monitoring of SOWs and deliverables, SLA compliance, and general vendor relationship management. Strong and professional verbal and written communication skills, along with the ability to effectively communicate and present to different audiences such as senior leadership, cross-functional business groups, or technical staff. Well-developed skills in presentation building and process mapping. Deep knowledge of and experience with collaboration and conflict resolution.

Veeam®, the #1 global market leader in data resilience, believes every business should be able to bounce forward after a disruption with the confidence and control of all their data whenever and wherever they need it. Veeam calls this radical resilience, and we’re obsessed with creating innovative ways to help our customers achieve it. Veeam solutions are purpose-built for powering data resilience by providing data backup, data recovery, data freedom, data security, and data intelligence. With Veeam, IT and security leaders rest easy knowing that their apps and data are protected and always available across their cloud, virtual, physical, SaaS, and Kubernetes environments. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, including 74% of the Global 2000, that trust Veeam to keep their businesses running. Radical resilience starts with Veeam. This APJ-based role is focused on supporting the multitude of existing enablement programs for our internal and channel selling programs. With a drive for analysis, the successful candidate will have a passion for using data to inform decisions. Utilising strong skills in reporting and metrics, they will be responsible for guiding the creation and utilisation of content. The successful candidate will be involved in identifying, planning and shaping end-user enablement materials and activities. Working closely with the cross-functional APJ teams in the sales, technical and marketing and teams it requires a candidate who is curious about data, ROI and the measurement of program success. As part of the APJ sales acceleration team this role reports to the APJ Sales Acceleration Senior Director and would be office-based 3 days a week (Tue-Thur), as well as including international travel to regions including India, Korea, Australia and Southeast Asia as needed. Responsibilities: Be involved in the creation/delivery/ execution and reporting of sales-based programs such as (but not limited to) webinars, partner competency programs, sales training microlearning. Measure the efficacy / ROI of enablement programs. Provide detailed analysis of what works and why and use these findings to guide further programs Create and maintain accurate data required for event attendance such as launchpad and sales training experience in providing detailed reporting on progress with tools such a Tableau, Excel, Monday.com and others Actively manage the onboarding process Experience in working with procurement departments for logistics on hotel based events. Evaluate existing programs to ensure their quality and effectiveness Communicate weekly with stakeholders from enablement team and marketing & sales stakeholders. Be the APJ leader in maintaining content repositories on platforms such as Cornerstone. Qualifications: Familiarity with sales methodologies and their adaptation into a sales environment. Awareness of or experience with Salesforce.com or similar CRM preferred. Awareness of or experience with collaboration tools like MS Teams, WebEx, etc. Facilitation & coaching experience. Creation/maintenance of Monday.com boards Advanced Excel skills Advanced Tableau / DataBricks skills Familiarity with basic AI concepts such as LLM, token weighting, etc. Experience in DISC Solid ROI research credentials Proven Veeam portfolio knowledge. Demonstrated experience in either a partner or partner ecosystem training role Excellent communication and interpersonal skills. Proven record of driving programs and projects independently with success. Exceptional organization skills with the ability to manage multiple projects simultaneously. Ability to adapt in a fast-paced work environment; must be a high-energy, motivated self-starter. Able to travel as needed (up to 30%) international travel. Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. Show more Show less

Black Belt Academy- Collaboration- Content Business Operations Analyst Reporting: Cisco Black Belt Academy A Content BDM is responsible for Global end to end ownership of Architecture and Technology under the Black Belt Academy. The BDM will be accountable to align, capture and create the relevant content to go into the role-based learning maps enabling Partners to deliver a perfect Pitch to the customer whilst understanding on how to deploy and support the solution effectively. Also responsible to work with the key Cisco Solution Plus, Strategic, ISV and Cloud partners to deliver their joint solutions and technology Training to Ciscos Partners, Distributors and Sales Staff. In addition, the BDM will be responsible for monitoring the usage of the educational framework by Cisco Partners and increase traction and adoption as much as possible. Roles & Responsibilities in Detail: Collate, Curate and design the training and education curriculum for the entire Architecture Portfolio including all technologies and sub-technologies within that specific Architecture On-prem, UCCX, UCCE, Webex, Webex Contact Center, Webex Contact center enterprise, Cloud Calling, Cisco Collaboration Devices et all. Identify content from all available internal/ external sources and make available to Partners wherever relevant. Work with the relevant stakeholders to build and maintain the Collaboration learnings on the Cisco Black Belt Academy. Create/ Evaluate Quiz Working with the BU and relevant Architecture stake holders in each GEO, Partner org and the GPO team to drive the Architecture Curriculum on the Black Belt Partner Academy. Monitoring Usage of the content by Partners and aligning Global trainings/ events to adopt increase in traction. Validate content and engagement strategies with all relevant stakeholders whilst driving adoption. Develop assessment criteria for successful certification and deal with partner queries wherever required. Align demos & labs within these learnings to offer efficient hands-on to the cisco partners. Make learning interesting & engaging wherever possible. Keep the content refreshed/ updated/ maintained and launch new learning when and wherever necessary prioritizing partner growth, market trends and interest. Drive Adoption of Black Belt curriculum via GEO Communities and presenting the platform Globally at several platforms to increase traction. Drive alignment between Virtual and Physical training events in each Geo to track end to end education and partner capabilities. Communicate with Aspirants/ Validation Engineers regarding rejection of submissions or results of screening. Maintain a list of Evaluation Best Practices and Learnings Host and deliver quarterly Architecture updates to the relevant Geo participants and Cisco Stakeholders. Vet and validate Black Belt aligned content that is hosted by Cisco and Learning partners. Building Partner and GEO Communities around education and drive Return on Education (ROE) Metrics. Forecast future/ market trends and orient strategies to capture maximum benefits. Desired technical and interpersonal skills include, but are not limited to: IT graduate with hands on experience in Cisco technologies CCNA and/or CCNP certifications (preferred) Strong communication skills 4+ years of related experience in training and enablement Very Good understanding on Cisco Architectures and Solutions Experience in Partner ecosystem (preferred) Programmability Focus and skillset (preferred) Understanding of Cisco Cloud strategy Desire and ability to learn new technology and solutions. Preferred skills and requirements 8+ Years of experience on one or more Cisco Architecture with focus on Collaboration. Understanding and hands on experience preferred in the detailed sub technologies for Cisco Collaboration viz On-prem, UCCX, UCCE, Webex, Webex Contact Center, Webex Contact center enterprise, Cloud Calling, Cisco Collaboration Devices et all. Ability to keep up with the industry transitions & well versed with the priorities of today viz Cloud & AI. Ability to handle complex tasks and exceed client expectations. Ability to understand and capture technical as well as business requirements. Self-starter with excellent Presentation skills and consultative skills. Strong Analytical, Communication both written and verbal Business writing skills, Interpersonal and Organizational Skills with good people skills to match. Expertise in working in fast-paced, high-tech environments requiring skills in scheduling, management, team leading, resource coordination and team building.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The Cross Technology Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures. What You'll Be Doing Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provide sfirst line remote and onsite technical support to clients. Provides first line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communicate skills, both verbal and written Ability to plan activities and projects well in advance, and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc. Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Collaboration certifications such as - Valid CCNA Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; and Webex Calling certification advantageous. Required Experience: Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Collaboration technologies. Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.). Entry level understanding of Network routing and switching. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

RED Global are working with a large customer based in India. Our customer is a large Business Enterprise providing core professional services. Project Details: Role: CCaaS Implementation Consultant Start date - ASAP Duration - 12 months initial contract + possible extension. Job Location: PAN India Capacity: 5 Days/Week Mode: Remote Language - Fluent English. Technical Requirements: Experience implementing voice and non-voice contact center platforms such as Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, etc. Solid understanding of voice protocols (TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing). Familiarity with CTI systems or voice recording solutions. Experience with VOIP, dialers, ACD, IVR, SBC. Knowledge of video conferencing, instant messaging, voicemail, DID, carriers, and SIP/VOIP technologies. Understanding of UCaaS and CPaaS platforms, cloud contact centers, integrations (e.g., MS Teams), and tools like Wireshark. Experience with CRM systems such as Salesforce Service Cloud, knowledge base systems, and customer portals. Background in telecom and call center integration, including SIP protocol and RTP packet handling. Proficiency in Groovy and JavaScript. If you are interested, please hit apply or send your CV to pdebnath@redglobal.com so I can arrange a call-back with you! Show more Show less

Meet the Team The Solutions Engineering Team is a high Impact team that navigates the technological landscape and crafts solutions that address real world business needs. Th is a closely knit team of highly qualified engineers who are abreast of the newest technology innovations, work with different teams both internal and external and deliver solutions for customers. While technology may sound foremost for this team it is their positive demeanor and team work that stands out in the forefront. Your Impact You would work with the Commercial vertical in India to understand customers needs and provide teamwork solutions to address these needs. The following are some of your key work areas: Collaborate with the Account Executive team to develop a sales plan for the team Gain an in-depth understanding of Teamwork solutions and technology products from the Business Unit. Train internal teams (Account Managers, Solutions Engineers, top management) and external teams (partners and customers); represent Cisco at hosted events. Identify customer needsboth latent and statedand provide efficient, cost-effective solutions. Stay informed about competitors, work on RFPs by drafting technical specs and ensuring compliance and understand legal obligations in the role. Minimum Qualifications: (Required) We are looking for a Presales Solutions Engineer with over 10+ years of customer-facing experience, ideally in collaboration technologies. Good verbal and written skills for articulating concepts, solutions, and technologies using industry terminology, particularly in Unified Communications, Webex, and UCaaS IP Telephony. Experience working alongside partners is advantageous. Proficiency in MS Office tools, whiteboarding, and communication technologies. A positive demeanor, dedication to teamwork, and the ability to meet deadlines are essential. Experience with RFPs and tender documents Preferred Qualifications: (Good to have) Degree or equivalent experience in Engineering from accredited Engineering college/University. CCNA/CCIE or equivalent