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5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Position Overview: We are seeking an experienced IVR Developer/System Specialist to design, develop, and maintain Interactive Voice Response (IVR) solutions across multiple contact center platforms. This role is crucial in ensuring excellent customer experience through efficient voice response solutions while working in a dynamic, evolving environment. Key Responsibilities: Design, develop, and maintain IVR applications across multiple platforms including Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 Configure and optimize call routing strategies and menu structures Integrate IVR systems with Salesforce CRM and other enterprise applications Handle call flow development, routing strategies, and transfer logic between different platforms Perform system testing, troubleshooting, and performance monitoring Create and maintain comprehensive documentation for IVR applications and integration points Analyze call patterns and recommend improvements for customer experience Maintain and update voice prompts and recordings Ensure system security and compliance with industry standards Collaborate with cross-functional teams to gather requirements and implement solutions Education: Bachelor's degree in Computer Science or related field, Required Experience: 5+ years of experience in IVR development, with a focus on Talkdesk and Omelia. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience in IVR development and contact center technologies Proven experience with at least two of the following platforms: Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 Strong understanding of contact center architecture and call flow design Experience with Salesforce CRM integration Strong knowledge of telephony systems and VoIP technologies Experience with speech recognition and text-to-speech technologies Understanding of contact center operations and customer service processes Knowledge of SQL and database management Technical Skills: IVR Development Platforms: Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 CRM Integration: Salesforce Web Services: REST APIs, SOAP Database: SQL, NoSQL Version Control: Git Understanding of DTMF and voice recognition technologies Knowledge of telephony protocols (SIP, VOIP) Experience with call flow design tools Soft Skills: Strong analytical and problem-solving abilities Excellent communication and documentation skills Ability to work independently and in team environments Strong project management capabilities Customer service-oriented mindset Adaptability and willingness to learn new technologies Experience in handling multiple projects simultaneously Preferred Qualifications: Experience managing IVR systems during platform migrations or mergers Knowledge of AI and machine learning applications in IVR Experience with cloud-based IVR solutions Familiarity with multiple IVR development environments Knowledge of speech recognition and natural language processing Experience with API development and web services Certifications in relevant platforms (Cisco, Twilio, Salesforce) Experience with contact center analytics Knowledge of CTI (Computer Telephony Integration) Experience with agile development methodologies If you feel you have the necessary skill sets and are passionate about the job, please send your profile to me at vthulasiram@ashleyfurnitureindia.com Show more Show less
Posted 2 months ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Title: Senior Manager, Data Science - Contact Centre as a Service (CCaaS) Position: Senior Manager (CCaaS) Industry: Digital Contact Solutions (DCS), Telecommunications-Media-Technology (TMT), Health Industries (Payers, Providers, Life Sciences), BFS&I, RTH. Domain: Data Science - Contact Centre as a Service (CCaaS) About Acceleration Center Bangalore At PwC, we connect people with diverse backgrounds and skill sets to solve important problems together and lead with purpose—for our clients, our communities and for the world at large. It is no surprise therefore that 429 of 500 Fortune global companies engage with PwC. Acceleration Centers (ACs) are PwC’s diverse, global talent hubs focused on enabling growth for the organization and value creation for our clients.The PwC Advisory Acceleration Center in Bangalore is part of our Advisory business in the US. The team is focused on developing a broader portfolio with solutions for Risk Consulting, Management Consulting, Technology Consulting, Strategy Consulting, Forensics and vertical specific solutions. PwC's high-performance culture is based on passion for excellence with a focus on diversity and inclusion. You will collaborate with and receive support from a network of people to achieve your goals. We will also provide you with global leadership development frameworks and the latest in digital technologies to learn and excel in your career. At the core of our firm's philosophy is a simple construct: We care for our people. Globally PwC is ranked the 3rd most attractive employer according to Universum. Our commitment to Responsible Business Leadership, Diversity & Inclusion, work-life flexibility, career coaching and learning & development makes our firm one of the best places to work, learn and excel We are looking for CCaaS Development Manager with a strong Contact Centre Application Development & solution design background (and overall professional experience of 10+ years) to work in our Cloud & Digital practice in Mumbai, Bangalore. The Manager will work as an integral part of business analytics & transformation teams in India alongside clients and consultants in the U.S., being integral to high-end CCaaS consulting engagements, presales and development expertise. Education: Advanced Degree in a quantitative discipline such as Computer Science, Engineering, Econometrics, Statistics or Information Sciences such as business analytics or informatics Required Skills: Successful candidates will have demonstrated the following skills and characteristics: Must Have Internal & External stakeholder management Forecast & define project milestones/timelines Familiar on estimation models (Fixed Bid, T&M) Familiarity with the CCaaS domain,CCaaS Application Development , contact center solution design. In-depth knowledge of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE etc., including their architecture, functionalities, and application development, integration capabilities Governance & communication skills Hands-on configuration of CCaaS platform (MS DCCP, Amazon Connect/ Genesys Cloud/NICE CXOne) includes, Implementation of Contact Centre platforms Instance creation & setup Configuration Application Development CCaaS integration with CRM , ITSM & other host application SIP Trunking Understanding of the fundamental ingredients of enterprise integration including interface definitions and contracts; REST APIs or SOAP web services; SQL,MY SQL, Oracle , PostgreSQL , Dynamo DB, S3, RDS Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Work on high volume presales consulting engagements including solution design document definition, commercial construct (CCaaS) High proficiency in defining top notch customer facing slides/presentations Proficiency in data visualization tools like Tableau, Power BI, Quicksight and others Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Roles And Responsibilities Stakeholder management Architectural design (CCaaS) CCaaS Application Development (Build & Deploy) Build CCaaS & Conversational AI demonstrations & Proof of Concepts to customers/prospects Develop and execute on project & analysis plans under the guidance of project manager Ability to write and deploy production ready code CI CD – Git Repo, Git labs, AWS Pipeline , Azure Devops (any of these) Validate analysis outcomes, recommendations with all stakeholders including the client team Governance & Steerco Collaborate with internal cross functional teams & leadership during sales , preslaes & delivery engagements Build storylines and make presentations to the client team and/or PwC project leadership team Contribute to the knowledge and firm building activities CCaaS Domain Expertise Understanding of the Contact Centre as a Service domain Proficiency with CCaaS platforms (Genesys Cloud, Amazon Connect, Cisco Webex CC, Cisco UCCE,PCCE, NICE CXOne, Calibrio, Verint, Genesys Engage) Stay up to date with industry trends, best practices, and emerging technologies related to CCaaS and conversational AI. Design & develop Omni-Channel customer experience solutions (Conversational IVR, Chat Bots, Messaging Bots(WhatsApp, Fb, X) , Voice Bots, Email, Chat & SMS Proficient with CCaaS platform features, license types Instance creation & setup of CCaaS platforms in PwC local lab environments, for production setup for customers Proficient in establishing and managing (CCaaS) communications via (VoIP) with SIP trunking Proficient in automating CCaaS deployments through telephony Continuous Integration/Continuous Deployment (CI/CD) practices and outreach strategies Knowledge to integrate telephony and computer systems in contact centers, leveraging Computer Telephony Integration Extensive knowledge of ACD (Automatic Call Distribution) systems Experience in IVR systems with automated menus and performing self-service actions Experience in call recording and quality monitoring Experience in Workforce Management (WFM) systems for optimizing contact center operations through call volume forecasting, agent scheduling, and schedule adherence monitoring(Genesys WFO, Verint WFO & Calabrio WFO) Proficiency in speech analytics, including sentiment analysis, keyword spotting, and voice biometrics Proficient in real-time analytics to track metrics, and make data-driven decisions on agent allocation, call routing, and service level management Expertise to integrate contact center system with CRM platforms Proficiency in API integrations between CCaaS platform with external systems Expertise in security and compliance standards for handling customer data handling Expertise in multi-channel communications to integrate voice, chat, email, and social media within the CCaaS environment Application integration between CCaaS platforms & Conversational AI platforms (Chat Bot, Messaging Bots & Voice Bots) for GET/POST of data Capability to design end to end CCaaS solution aspects including SIP , Network, CCaaS Application Development Local Telco approved, regulatory / compliant solution design (to deliver CCaaS solution to customers) Global SIP coverage across geos (TFN, ITFN, DID,UIFN) Understanding of networking terminologies in CCaaS (underlay,overlay design) MPLS,SDWAN/Internet Router (CPE) models, configurations BYOC , SBC/Media Gateways setup & configurations (Audiocodes, Ribbon, SONUS) What We Offer At PwC, we care for the mental & physical wellbeing of our people and respect the flexibility that is needed in these difficult times. Keeping these factors in mind, we have introduced policies around Work-from-Home. Anywhere and flexible working hours. Mid-year appraisal cycle to reward performance on time Opportunities to solve problems which matter to our clients and have a strong, long-lasting impacts Continuous learning and upskilling opportunities nurturing you to become a better leader and consultant of tomorrow. We provide you access to Massive Online Open Courses (MOOC) at no cost. A world class leadership to guide you on gaining expertise across various functions and a top notch diverse peer group to support you throughout the journey Interaction with the senior client leadership and a chance to meet them in person by visiting client locations (as needed) and/or permanent relocation Show more Show less
Posted 2 months ago
0 years
1 Lacs
Patel Nagar, Delhi, India
Remote
In the evolving landscape of modern employment, remote work has transitioned from a luxury to a necessity. One of the major healthcare companies offering flexible remote job opportunities is CVS Health . If you’re looking to start or advance your career from the comfort of your home, CVS Work From Home Jobs are a fantastic option to explore. Whether you’re in customer service, IT, pharmacy support, or administration, CVS has remote positions suited for various skill levels and professional backgrounds. About CVS Health CVS Health is one of the largest healthcare organizations in the United States, serving millions of customers through its retail pharmacies, health insurance services (Aetna), pharmacy benefit management (Caremark), and MinuteClinic locations. With over 300,000 employees, CVS is a recognized leader in the healthcare industry, and it’s frequently listed on Fortune 500 and Best Places to Work rankings. Why Work Remotely With CVS Health? ✅ Benefits Of CVS Remote Jobs CVS is not just offering jobs; it’s building careers. Here’s why working from home at CVS could be your next best career move: Flexible Work Schedules Competitive Pay Health, Dental, and Vision Insurance Paid Time Off and Holidays 401(k) and Stock Purchase Options Career Development and Training Employee Discounts Remote Onboarding and Equipment Provided Types of CVS Work From Home Jobs CVS offers a wide range of remote-friendly roles . Here are the most common work-from-home positions you can apply for: Customer Service Representative (CSR) Role Overview: Handle inbound/outbound calls, resolve issues, and assist customers with orders, prescriptions, and billing. Estimated Pay: $17–$22 per hour Requirements: High school diploma, good communication, basic computer skills Good For: Entry-level applicants Pharmacy Technician (Remote) Role Overview: Support licensed pharmacists with data entry, processing prescription requests, and customer communication. Estimated Pay: $18–$25 per hour Requirements: Pharmacy Technician license (in some states), typing and multitasking skills Note: CVS provides training and may help you get certified. Claims Processor / Claims Associate Role Overview: Review insurance claims for approval or denial based on CVS Health policies. Estimated Pay: $19–$27 per hour Requirements: Attention to detail, basic understanding of health insurance, data entry skills Case Management Coordinator Role Overview: Assist in managing patient care plans, scheduling appointments, and facilitating healthcare services. Estimated Pay: $21–$30 per hour Requirements: Healthcare or nursing background preferred, but not always mandatory RN Case Manager (Remote) Role Overview: Work with members to coordinate care, manage health plans, and support chronic illness treatments. Estimated Pay: $35–$50 per hour Requirements: Active RN license, healthcare experience Bonus: Work from home with flexible scheduling Also Read: Legit Work From Home Nursing Jobs Hiring in the U.S. Now Behavioral Health Care Advocate Role Overview: Work with patients suffering from mental health or substance abuse disorders to navigate treatment. Estimated Pay: $30–$45 per hour Requirements: LCSW, LPC, LMFT, or equivalent license IT and Tech Support Roles Role Overview: Provide backend technical support, system maintenance, and software development. Estimated Pay: $80,000–$120,000/year Requirements: Bachelor’s degree in Computer Science or related field Data Analyst / Reporting Analyst Role Overview: Analyze large datasets to improve business outcomes and healthcare services. Estimated Pay: $65,000–$100,000/year Requirements: Excel, SQL, Tableau, or Power BI experience Human Resources & Recruitment Role Overview: Support CVS hiring, onboarding, and employee engagement remotely. Estimated Pay: $25–$40 per hour Requirements: People management, communication skills, HR software familiarity Medical Coding and Billing Specialist Role Overview: Code medical records for insurance billing and reimbursement. Estimated Pay: $22–$32 per hour Requirements: CPC Certification (AAPC) or similar, knowledge of ICD-10 CVS Remote Jobs: Entry-Level vs. Experienced Roles Entry-Level Roles Experienced Roles Customer Service Rep Case Management Coordinator Claims Processor RN Case Manager Data Entry Clerk Behavioral Health Advocate Pharmacy Support IT Developer / Analyst How To Apply For CVS Work From Home Jobs Getting started is easy if you follow these steps: ✅ Step-by-Step Application Process Visit the Official Careers Page: Go to jobs.cvshealth.com Search “Remote” or “Work From Home”: Use filters like location (Remote) and category (Customer Service, Pharmacy, Nursing, etc.) Create an Account/Login: Sign up to submit and track applications. Upload Your Resume and Fill the Application Form: Include relevant keywords to match the job description. Complete Assessment Tests (If Required): Some roles require online skill or personality assessments. Attend Virtual Interviews: Interviews may be conducted via phone or Zoom. Tips to Increase Your Chances of Getting Hired at CVS Tailor your resume to each position using CVS job description keywords. Highlight transferable skills like communication, problem-solving, and organization. Take free certifications in customer service, healthcare basics, or data entry. Stay professional during virtual interviews – treat it like an in-office role. CVS Remote Job Benefits: A Closer Look CVS offers more than just remote flexibility. Here’s what you get as a full-time or part-time remote employee: 📌 Employee Benefits Comprehensive Health Plans (Medical, Dental, Vision) Paid Time Off (Vacation, Sick Leave) Parental Leave Life and Disability Insurance Tuition Reimbursement Retirement Plans (401k with matching) Employee Stock Purchase Program Wellness Programs and Employee Assistance Also Read: Top Work From Home RN Jobs Available in the U.S. Right Now Real Employee Reviews About CVS Remote Jobs Here’s what current and former employees are saying: “I’ve been working from home with CVS for over a year. Great benefits and work-life balance.” – CSR on Indeed “Their onboarding was seamless, and they provide equipment and proper training.” – Remote Pharmacy Tech “It’s a great company to grow your healthcare career remotely.” – Case Manager (Glassdoor) Common Tools Used in CVS Remote Jobs CVS Internal Systems (e.g., RXConnect) Microsoft Teams / Outlook Zoom / WebEx CRM Platforms Secure VPN and Remote Access Software Is CVS Health Hiring Remotely in 2025? Yes! CVS Health continues to expand its remote work program, hiring across customer support, pharmacy, and even executive roles. As hybrid and remote models become permanent, the company is investing in more digital tools to support its remote workforce. Conclusion – CVS Work From Home Jobs CVS Work From Home Jobs offer a unique blend of career stability, meaningful work, and flexibility. Whether you’re just starting or transitioning careers, CVS Health opens the door to diverse remote job opportunities in healthcare, customer service, tech, and more. With great benefits, competitive pay, and professional growth options, there’s no better time to apply. Take the first step today. Visit the CVS Health Careers page and apply now! FAQs – CVS Work From Home Jobs Does CVS offer full-time remote jobs? Yes, CVS offers both full-time and part-time remote positions across various departments. Do I need healthcare experience to work remotely at CVS? Not always. Many customer service and entry-level roles do not require prior healthcare experience. Does CVS provide equipment for remote jobs? Yes, most positions include a computer, monitor, and secure access software as part of onboarding. Are CVS remote jobs open to international applicants? No, CVS remote roles are primarily for U.S. residents due to HIPAA and licensing requirements. What kind of training is provided for remote jobs at CVS? New hires receive virtual onboarding, training modules, and ongoing support from team leads. Can I apply to more than one remote job at CVS? Yes, but make sure your skills and resume match the requirements of each role. What’s the hiring process timeline at CVS? The hiring process may take 2–4 weeks including application, assessments, and interviews. Do CVS remote employees receive benefits? Yes, full-time remote employees get full access to healthcare, PTO, retirement, and other benefits. Is it possible to grow within the company while working remotely? Absolutely. CVS promotes internal mobility and provides training for career advancement. How often do CVS remote jobs open up? New positions are added weekly. Check their careers page frequently and set up job alerts. Related Posts Top Work From Home RN Jobs Available in the U.S. Right Now Top 1099 Work From Home Jobs in the U.S. for Independent Contractors High-Paying Work From Home Independent Contractor Jobs You Can Do From Home (U.S. Guide) Top RN Careers Work From Home Nursing Jobs in the U.S. Step-by-Step: How to Start Your Remote Data Entry Career Today Top 10 Part-Time Remote Jobs You Can Start Today Legit Work From Home Jobs for Stepmoms: Real Opportunities & Flexible Roles in 2025 RN Work From Home Jobs You Can Do From Your Comfort – U.S. Opportunities Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Role : Senior Collaboration Consultant Job Overview As a Senior Collaboration Consultant at Konverge Technologies, you will be responsible for delivering high-quality, enterprise-level collaboration solutions that meet our clients business needs. Your role will focus on designing, deploying, and troubleshooting collaboration systems, with an emphasis on WebEx, CUCM, Cisco Telepresence, and other Cisco collaboration technologies. Your experience and expertise in the collaboration space will help shape the success of our clients communication systems. Key Responsibilities Designing and Implementation/Deployment : Design and implement collaboration solutions for enterprise clients, including WebEx Calling, CUCM (Cisco Unified Communications Manager), and Contact Center solutions. Lead the deployment and integration of Cisco Telepresence, Expressway C&E, and Voice Gateway SIP/MGCP. Work closely with project teams to deliver HLD (High-Level Design), LLD (Low-Level Design), and other documentation for collaboration technologies. Troubleshooting Provide expert-level troubleshooting for collaboration tools and platforms, ensuring optimal performance and uptime. Act as a key technical resource for resolving complex system issues in collaboration environments. OEM Solution Expertise Utilize your knowledge of OEM collaboration solutions to deliver top-notch consultation and advice to clients. Customize and fine-tune solutions to meet specific client requirements, ensuring full integration with existing IT infrastructures. Technical Documentation Produce detailed and accurate technical documentation, including HLD, LLD, handover documentation, and KT (Knowledge Transfer) documents. Provide comprehensive training and knowledge transfer sessions to clients' internal teams. Stakeholder Communication Collaborate effectively with both internal teams and client stakeholders to understand their needs and offer scalable, reliable solutions. Communicate complex technical information in clear, understandable terms to both technical and non-technical stakeholders. Key Skills And Qualifications Technical Skills : Strong expertise in WebEx Calling, CUCM, Cisco Telepresence, Expressway C&E, and Voice Gateway SIP/MGCP. Extensive experience in designing and deploying collaboration solutions, with a deep understanding of Cisco technologies. Experience with OEM collaboration solutions and the ability to customize solutions as needed. Proficient in troubleshooting complex issues in collaboration systems. Technical Documentation: Ability to create HLD, LLD, and handover documents. Soft Skills Strong communication skills, with the ability to deliver clear and concise explanations in English and Hindi. Excellent teamwork and collaboration abilities in a client-facing role. Ability to deliver technical knowledge transfer (KT) to clients and internal teams. Experience Minimum of 5+ years of experience in collaboration technologies, with a focus on Cisco solutions. Desired Qualifications Relevant Cisco certifications (e.g., CCNP Collaboration, CCIE Collaboration, etc.) Knowledge of integration with third-party collaboration tools. Experience working in a consulting role is a plus. (ref:hirist.tech) Show more Show less
Posted 2 months ago
6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Department : IT. Title : Network Architect Cisco : : Regular, Full-Time. Travel Across the Globe for Project and Business SUMMARY : In This Position, You Will Be Required To We are seeking an experienced and detail-oriented Collaboration Network Architect to design, document, implement, and support enterprise-level collaboration and communication solutions. The ideal candidate will have a strong background in network and collaboration technologies, and be responsible for producing technical documentation (HLD, LLD, NIP), providing end-to-end deployment and troubleshooting support, and delivering expert consulting services to Roles & Responsibilities : Design and architect collaboration solutions (e.g., voice, video, messaging, conferencing) based on business and technical requirements. Develop comprehensive documentation including: High-Level Design (HLD) Low-Level Design (LLD) Network Implementation Plans (NIP) Operational guides and testing procedures. Lead and support the implementation and deployment of collaboration/network solutions. Provide technical consulting services to customers, understanding business needs and translating them into technical solutions. Perform system integration, configuration, and migration for collaboration platforms (e.g., Cisco Webex, Microsoft Teams, Zoom, CUCM, SBCs, etc. Conduct troubleshooting and root cause analysis for complex network and collaboration issues. Engage in knowledge transfer and training for customers and internal teams. Konverge Technologies Pvt Ltd. Ensure that solutions meet security, performance, and compliance standards. Stay current with emerging technologies and industry trends in collaboration and : Bachelors or Masters in IT, or a related field. 6+ years of experience in network engineering and architecture, with a focus on Cisco collaboration technology. Proven experience with collaboration technologies such as Cisco Collaboration Suite (CUCM, CUC, Expressway), Microsoft Teams, SIP, VoIP, and SBCs. (ref:hirist.tech) Show more Show less
Posted 2 months ago
2.0 years
0 - 0 Lacs
Ahmedabad
Remote
Company Details: We are trusted as one of the leading IT enabled services provider, having a remarkable track record of consistently delivering workable and robust solutions. This becomes possible as we adopt continual innovation and remain committed to quality, implement and refine processes and leverage technological prowess. With the best software and hardware environments coupled with state-of the-art communication facilities; our offices are fully equipped to work as virtual extensions of clients’ environment, providing 24×7 services. Founded in 1997 in Ahmedabad, India – one of the fastest growing metros of India Branch offices in India, USA and Canada Multi-million US$ turnover with CAGR of 20% 1000+ certified and skilled professionals serving more than 300+ clients globally Offering end-to-end solutions to meet IT and ICT needs of clients Designation: Technical Support Executive Experience: 2 - 4 years Work Location: Ahmedabad KEY RESPONSIBILITIES Provide front line technical support for customers on hosted and managed services and escalate critical issues to Tier II support Establish and maintain contact with customers for request and incident management. Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom, WebEx, etc. Walk customers through installing applications and computer peripherals Monitor the availability events like storage availability, network and server performance, events, firewall and security logs. Monitor the backups, recovery errors, respond to the request regarding the restoration of the data, database, files Monitor the metric alerts, performance related issues like high CPU utilization, Application performance, high Memory utilization, Application tuning and Query tuning Installing Operating software, application software, productivity suites or any proprietary software Creating users, security groups, computer accounts, and GPO policies in AD Creating users, security groups in Azure AD Creating email accounts in O365 Troubleshoot O365 related issues Acknowledge the request for start / stop services, user creation and grant specific data access to user Perform initial level troubleshooting as per the Standard Operating Procedure for Knowledge base Analyse, troubleshoot and resolve issues related to OS, software, office / business application, equipment, hardware, peripherals, etc. Configuration of Print devices (network and local), scanner on desktops Maintain an inventory of IT hardware and software assets Answer technical queries (both initial and follow up) via phone, the ticketing system, email, IM Chat Log all issues / customer requests and resolutions Communicate with users, explain issues and resolutions, update activity or train on new equipment or software Build an internal wiki with technical documentation, manuals and IT policies Provides on-call high priority 24/7 technical support as necessary Troubleshoot issues by utilizing resources like KB / Standard Operating Procedure, peer support, supervisor guidance and management consultancy Ensure CMDB and all IT digital assets are real-time updated Provided out-side hours support for critical, urgent and mission critical activities Contribute in building technical knowledgebase Provide methodological assistance to client / peers Follow timely delegation / escalation procedure Follow ITIL standard practices for incident, change and problem management Outstanding analytical and technical problem-solving skills Keep yourself updated with technology updates Adhere to compliance and governance standards and report any non-compliances to the manager Participate & contribute in IT team meetings Foster professional relationship with all colleagues by listening, understanding and responding to their needs Excellent Interpersonal and communication skills (verbal and written) Excellent organizational, time-management and prioritization skills Promote positive customer service attitude among peers SKILLS AND EXPERIENCE 1+ years of experience in supporting / maintaining Windows and Linux server environments Must be proficient and experienced in deploying, configuring, and maintaining Windows 10, 8 & 7 and non-Windows devices and technologies Extensive experience working with different operating systems including Windows and Mac OS Knowledge of Microsoft Office applications, Office365 applications, anti-virus, mobile devices and other IT systems Basic knowledge on Switch, Router and Firewall functionalities Should able to analyse / troubleshoot network printer, deskside printer issues Should have experience in monitoring the IT Infrastructure for capacity breach Should able to configure backup job and fix the failed jobs Should able to analyse the logs and provide logical solution Ability to work effectively with customers over the phone / remote desktop. Familiarity help desk software (e.g. ServiceNow, Freshdesk, JIRA, Track IT) Perks & Benefits: Health Insurance Employee rewards and recognition Flexible working hours Gratuity Food Coupon Professional Development Comprehensive Leave Benefit Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Provident Fund Shift: Night shift Rotational shift Work Days: Weekend availability Experience: Windows: 2 years (Preferred) Service desk: 2 years (Preferred) Network : 2 years (Preferred) ITIL: 2 years (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Posted 2 months ago
5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Lead end-to-end implementation of Sprinklr's CCaaS solutions for complex enterprise clients across diverse industries, ensuring scalability, performance, and long-term value. Define implementation strategy and solution architecture aligned with customer goals, industry standards, and best practices. Mentor and guide junior consultants, promoting excellence in configuration, client communication, and delivery methodologies. Own customer engagements as the primary senior point of contact, driving platform adoption, customer satisfaction, and solution alignment. Proactively identify potential risks, technical challenges, and optimization opportunities, implementing solutions that preempt issues and maximize client ROI. Conduct advanced health checks and audits for key customers; design remediation and enhancement plans to improve platform performance and adoption. Lead client discovery workshops, requirement gathering sessions, and strategic planning for roadmap alignment and value realization. Drive stakeholder alignment across product, engineering, and customer success teams to ensure seamless implementation and post-go-live support. Deliver expert-level consultation on Sprinklr capabilities, integrations, and CCaaS best practices. Establish trusted advisor relationships with customer champions and executive stakeholders. Qualifications 5+ years of experience in deploying Voice and Non-Voice Contact Center applications such as Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, or similar platforms. Proven track record in leading complex implementation projects, preferably in CCaaS, UCaaS, or CPaaS environments. Deep understanding of voice technologies, protocols (TCP/IP, VOIP, SIP, RTP, WebRTC), and contact center infrastructure (ACD, IVR, CTI, Dialer, SBC). Proficiency in platform configuration, system architecture, API integrations, and VoIP troubleshooting tools (e.g., Wireshark). Experience integrating with CRMs like Salesforce Service Cloud and other customer engagement platforms. Development experience with Groovy, JavaScript, and/or scripting for integrations is a plus. Strong leadership, mentoring, and client-facing communication skills. Ability to manage multiple complex projects in a fast-paced, dynamic environment. Business proficiency in Korean and English is mandatory. What Success Looks Like You’re a strategic advisor to clients and internal teams, driving measurable impact and platform maturity. You create repeatable frameworks and tools that improve team efficiency and customer outcomes. You proactively elevate the implementation practice by sharing knowledge, defining standards, and fostering innovation. You maintain a customer-first mindset, consistently exceeding expectations in high-pressure environments. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less
Posted 2 months ago
70.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. About Vantive Vantive provides a broad portfolio of essential renal and hospital products, including home, acute and in-center dialysis; sterile IV solutions; infusion systems and devices; parenteral nutrition; surgery products and anesthetics; and pharmacy automation, software and services. The company’s global footprint and the critical nature of its products and services play a key role in expanding access to healthcare in emerging and developed countries. Vantive’s employees worldwide are building upon the company’s rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care. Job Summary Job Title –Research Associate III Location – Whitefield, Bangalore Shift – General Job Responsibilities And Skills As Technical Leader, define, organize, plan and lead the projects that are technically complex and cross functional in nature at a global front Broad understanding of the overall product and therapy along with deep technical expertise in one or more fields related to drugs and medical devices Prior experience of handling large and complex projects related to drugs and medical devices Technical leadership in Lifecycle management and new product development in drugs/medical devices Prior experience with the new product and process development in the area of drugs, medical devices and combination drug/device systems Understanding of structure property relationship of new materials in the domain of drugs/medical devices Prior experience of managing diverse and cross functional teams at a global front Sound understanding of invention disclosures and patent filing processes Lead multi-functional project team for effective collaboration and deliverables Understanding of regulatory, process development, quality management systems, QbD tools, drug modelling and design of experiments in the field of drugs and medical devices Understanding of Compounding, extrusion and injection molding processes for new materials development Good knowledge of product development stages, Bio design process and life cycle management in the area of drugs and medical devices Coordinate and ensure follow-up of technical activities in collaboration with key stakeholders, with respect of project commitment, quality procedures and business needs Propose options and develop action plans for problem-solving, product and process inventions and improvements Establish, maintain and update technical & Design documentation as needed according to Good Documentation Practices Active participation in the audits as the role demands and prior such experience would be desired Fluent with Technical Writing, Documentation and reports generation Influential leadership and ability to flex as the role demands while interacting with internal and external stakeholders Out of the box and critical thinking ability Being able to anticipate risks/challenges and willingness to deal with ambiguity Qualifications Ph.D/Masters in Pharmaceutics, Material Science, Polymer Chemistry, Polymer Engineering, Chemical Engineering, Biology, Biosciences and Biomedical engineering Minimum of 8 years of diverse industrial experience post Ph.D and about 10 years post Masters in the given technical domains of interest Desired if the incumbent had more than one jobs/roles and has interacted with many different global stakeholders in a given role Clear and effective communication (written, oral) and presentation skills. Good stakeholder management (local and global) A proven track record of effectiveness in a fast-paced environment. Proven ability to create results within budget, timeline, and product/project deliverables Skills Adequate orientation towards Renal therapies and products with time Good knowledge of Design Control documentation and medical writing Sound knowledge of international/regional/national regulations and standards for drugs and medical devices Acquire business acumen with time Demonstrate strong project management and people leadership skills Ability to work independently Experience with Statistics and Six Sigma tools Can effectively communicate with internal and external customers Demonstrates flexibility and the ability to shift gears between projects comfortably Fluency in English Solid computer skills: email, documentation and collaboration tools: e.g. WebEx, Teams, Microsoft Office products, etc. Equal Employment Opportunity Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability/handicap status or any other legally protected characteristic. Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice. Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
A culture of purpose: Where will your BCD M&E career take you? As perfectionists, artists, strategic thinkers, and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy? Meeting Planner Full time, Mumbai. India Sourcing Essential Duties and Responsibilities: Schedule and run "kick-off" call with Client and other necessary resources to obtain meeting details in preparation for sourcing. Consult with Client during research of venues to ensure a strategic, targeted search ensuring Client requirements are met in meeting specifications. Understand and effectively communicate all internal policies to Client. Consult with meeting Client and make appropriate suggestions to ensure meeting success. Ability to effectively follow Client sourcing process. Create initial budget for Client approval. Initiate e-RFP to collect availability and pricing for meetings. Prepare Availability Report for Client in accordance with standards and established Client SLAs. Present availability to Client with targeted, strategic recommendations. Block appropriate space and release all space not needed on a timely basis. Manage contracting process, including use of Client Addendums, and effective negotiating of contract T&Cs, in accordance with established standards and best practices. Focus on cost savings initiatives; track and document cost savings. Coordinate site inspections (as necessary) with suppliers, Client and other resources. Prepare appropriate site inspection material for Client. Manage cancellations as necessary; monitor and maintain cancellation penalties for rebook opportunities and seek to utilize available cancellation credits. Develop and maintain relationships with Client to ensure repeat satisfaction. Rely upon past experiences to offer creative solutions and recommendations to elevate the attendee experience and provide “a little more, a little better” to each meeting or event. Vendor Relations Utilize strategic partners for quality of service, minimization of risk, and maximum pricing advantage. Operate in an ethical manner with vendors, in accordance with established standards. Develop strong relationships with all vendors, but particularly designated NSOs. Negotiate and execute all supplier contracts for the best possible prices and concessions in order to achieve contractual client SLAs. Follow RFP guidelines for vendors. Maintain positive supplier relationships. Maintain the highest level of quality, professionalism, and integrity when negotiating with suppliers and interacting with clients and colleagues. Keep abreast of new destination options, well-priced seasonal destination options, and "hot date" offerings. Escalate vendor challenges to appropriate leadership. Participate in supplier webex presentations, as scheduled. Planning Day to day/main contact with Client providing consultative approach to program planning, ensuring the Client has identified clear objectives for the outcome of the meeting, conference or program and determine steps to ensure these objectives are achieved. Manage day-to-day program budgets to stay in line with pre-approved spend. Manage a program timeline and meet deadlines accordingly. Facilitate the creative direction and overall development timeline of program web sites, proofread, present and gain Client approval. Negotiate and purchase ancillary contracts such as ground transportation, entertainment and décor elements via preferred supplier partners. Monitor supplier service levels. Address and resolve service issues directly with supplier in a professional manner. Escalate continuing issues to direct Supervisor as needed. Devise on-site program operations staff recommendations based on specific role and responsibility, scope of program and continuity with respective Client. Track and manage hotel and all supplier attrition, cancellation and deposit schedules. Prepare program related Payment Request Forms for suppliers. Coordinate and execute Client VIP special needs during planning and program execution. Prepare documents to communicate on-site travel director notes, logistic plans, final reports, program specs and all other pertinent program related planning materials for a seamless turnover and onsite execution. Travel on-site as directed and serve as lead representative for suppliers and Client. Conduct internal and Client debriefings as needed. Reconcile all final billing via Lead Travel Director on site to complete final billing reconciliation. Attendee Management Manage day to day customer service by answering all attendee questions. Update attendee personal information in meeting technology to ensure all changes are up to date on a daily basis. Troubleshoot registration issues and answer any questions Client may have while managing the day to day registration of the program. Provide ongoing reporting, as needed, to measure acceptance and decline rates Manage room blocks to ensure registration does not exceed availability. Work with Client to determine any additional rooms needed. Communicate requests directly to hotel and review associated hotel addendum with Client. Consult with Client at attrition cut-off dates. Communicate desired rooms reduction with hotel at attrition dates Ensure arrival/departure manifests are accurate and communicated to ground supplier(s). Work with assigned air agent to ensure all attendee flight information is accurate. Final quality control of all event reports (i.e., rooming list, arrival/departure manifest, activities roster, special requests noted and communicated) for assigned programs to ensure accuracy and completeness. Manage and deliver all necessary reports to Client, supplier partners and onsite travel staff as needed. Data Integrity Maintain all data in meeting technology tool to ensure data quality throughout sourcing, planning and final billing processes and achieve SLA standards for data correctness. Other This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary. Essential Education / Knowledge / Experience : 5-7 years of end-to-end event planning experience including creative concept proposals, sourcing, negotiating, planning, attendee management, onsite execution, and reconciliation. Proven record of providing proactive, creative solutions in order to exceed Client expectations Demonstrated ability in leading complex meetings within timeline and budget constraints Excellent communication, interpersonal and presentations skills to provide clear and effective communication Ability to be flexible, consultative and an independent thinker understanding that SOPs are important, but creative solutions are important as well. Preferred Drives, and is accountable for, the highest standards of confidentiality and ethics with meetings and hosts and supplier partners Works well under time pressures and changing deadlines Highly effective at initiating and leading cross-functional and cross-regional teams by building collaborative relationships Familiarity with group air Your work location: Mumbai, India How To Apply Is this your next career move? Don’t wait any longer. Create a profile in our job portal on our website and upload your CV and cover letter. Get to know us BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group. Show more Show less
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Kochi
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Kolkata
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Ahmedabad
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Mysuru
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Vijayawada
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Jaipur
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Thane
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Ajmer
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Nashik
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Dombivli
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Aurangabad
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Surat
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Rajkot
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Rajahmundry
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Baddi
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Thiruvananthapuram
Work from Office
About the Role:We are seeking a motivated and adaptable marketing and sales specialist with expertise in SaaS (Software as a Service), Go-To-Market (GTM) strategies and sales, or consulting firm experience to join our team You will play a crucial role in supporting various aspects of our business operations, including market research, sales closer, client communication, project management, and strategic planning This position offers an excellent opportunity for an individual with a strong analytical mindset and a background in GTM SaaS and sales or consulting to contribute to our company's growth and success What will you do:Complete sales cycle from finding leads to closing them Perform technical demos with prospects so they understand the different product ranges that Star has to offer Integrate marketing tools with website analytics to monitor the performance of call-to-action buttons Work with Marketing Operations to design and execute marketing campaigns (email / digital marketing/web ads/events) to drive new customer acquisition as well as penetrate existing customer accounts Webinar experience is a plus What you will bring:Proven 3+ years of experience in developing and executing successful strategies in a B2B SaaS environment Experience in the fintech or document AI processing domain will be an added advantage Experience in B2B SaaS sales engineering, customer success, or professional services Startup Experience Sales Closer Experience Previous experience in either Saas GTM strategies (e g , product marketing, sales operations) or consulting firm experience Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships Results-driven mindset with a focus on achieving client satisfaction and driving business growth
Posted 2 months ago
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