243 Webex Jobs

Job Description Organizational Context UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all. With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet. UNDP India’s New Country Programme (2023-2027) Builds On Our Prior Work And Aims To Provide An Integrated Approach To Development Solutions In Three Strategic Portfolios Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs. Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized. Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability. South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture. You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first. Office/Unit/Project Description UN house at 55 Lodhi Estate, New Delhi has an ICT helpdesk team which provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes daily desk support and management of ICT Infrastructure. Within this team, one ICT Assistant is required. S/he will be based at UNDP, New Delhi and shall work under the guidance and supervision of the Head of the ICT Unit (ICT Associate). As this is a full-time position, s/he cannot hold any other job/assignments during this assignment . Job Purpose And Scope Of Work Under the guidance and direct supervision of the ICT Associate, the ICT Support Assistant provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes administrative support services to the ICT unit, provides daily technical support to users of information management tools and technology infrastructure in a large Country Office. The ICT Support Assistant promotes a client-oriented approach. Main Purpose The ICT Support Assistant works in close collaboration with the Front Office, Management Support and Business Development, Programme and Operations teams in a large Country Office (CO) and UNDP Headquarters (HQ) staff for resolving ICT-related issues. The ICT Support Assistant provide IT Support services to all UN Agencies staff located in UN House in India. Duties And Responsibilities Supports implementation of ICT management systems and strategies, focusing on achievement of the following results : Ensure compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment. Support with the use of Quantum (UNDP’s implementation of ERP) functionality for improved business results and improved client services. Contribute to the business processes mapping and implementation of the internal standard operating procedures (SOPs). Provision of inputs to prepare results-oriented ICT workplans. Ensure effective functioning of the (CO) hardware and software packages, focusing on the achievement of the following results: Performance of key technical functions, including changing of hardware electronic components (disks, memory, network wiring, power sources, etc.) and routine repairs. Assistance in the installation of commercial and in-house developed software and related upgrades Assistance in upgrading patch and anti-virus programs on a timely basis. Monitoring of internet traffic, usage and performance on a frequent and regular basis. Support users in backing up and restoring their files, as well as in virus detection, removal and prevention. Organizing Video/Audio/Web Conferences Install, configure and troubleshooting O365 applications. Supports networks administration, focusing on the achievement of the following results Assistance in resolving network related issues and monitor network performance Responds to user queries regarding network access. Assistance in backup and restoration procedures for local drivers. Maintenance of backup logs. Assistance with organization of off-site storage of backups. Managing Cisco Meraki Network Provides administrative support, focusing on the achievement of the following results: Maintenance of an up-to-date inventory of software and hardware. Maintenance of a library of ICT related reference materials. Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit. Extraction of data from various sources. Research and retrieval of data from internal and external sources; preparation of statistical charts, tables and reports as required. Provision of ICT support to key events. Facilitates Knowledge Building, Digital Literacy, And User Training Conduct training and orientation sessions for staff on digital tools and responsible ICT practices. Develop and maintain user guides, FAQs, and internal knowledge resources to support self-service. Provide one-on-one coaching to staff, promoting digital inclusion and the effective use of collaborative tools such as SharePoint, Teams, and OneDrive. Contribute to the digital knowledge management efforts, including organizing shared drives and supporting internal information-sharing platforms. Participation and assistance in the organization of training for the CO staff on ICT issues. Sound contributions to knowledge networks and communities of practice. Supports Digital Transformation, Innovation, And Automation Support the rollout and adoption of innovative digital platforms and services aligned with UNDP’s global digital strategy. Assist in automating routine business processes using tools like Microsoft Power Apps, Power Automate, Power BI and SharePoint workflows. Participate in the testing and localization of global digital systems and tools to improve programme and operational efficiency. Contribute ideas to improve digital workflows, enhance staff engagement with technology, and foster a culture of innovation. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization Institutional Arrangement [1] This will be a shared position through Common Services Account (CSA) of all UN Agencies located in the UN House and will report to UNDP’s Head of ICT. Reporting To: Head of ICT Support Unit (ICT Associate), UNDP India Reportees to this position (if applicable ): N/A [1] NPSA holders hired under a National implementation modality, remain under the administrative supervision of UNDP, even if daily supervision is ensured by the national counterpart. Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical competencies Thematic Area Name Definition Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customers service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client’s upcoming needs and concerns. Information Management & Technology Network, Communication and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. Information Management & Technology IT Research and Development Regular following new technologies and technical trends, research the technologies that are applicable and beneficial to the organization and develop the systems Information Management & Technology IT Customer Support Ability to support l customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar isdesirable Min. Education Requirements Secondary education is required. Or A university degree in Information Technology/Computer Science or equivalent field will be given due consideration, but it is not a requirement. Min. Years Of Relevant Work Experience Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant experience in Information Technology/Computer Science. Required Skills Experience in office365 applications including SharePoint & Microsoft Power platform. Experience in organizing online web conferences e.g. Zoom, MS Teams, Cisco Webex etc. Experience in supporting application development on .net technology. Desired skills in addition to the competencies covered in the Competencies section Exposure to Power Apps, Power Automate & Power BI Exposure to app development on .net Experience of working with international organizations including the UN Required Language(s) Fluency in English and Hindi is required. Professional Certificates N.A. Remuneration starting at INR 8,89,418.16 (Annual) / INR 74,118.18 (Monthly) as per the scale depending on qualifications and experience. The remuneration is excluding 8.33% pension amount paid over and above the salary Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert. Show more Show less

A culture of purpose: Where will your BCD M&E career take you? As perfectionists, artists, strategic thinkers, and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy? Meeting Planner Full time, Mumbai. India Essential Duties and Responsibilities: Sourcing: Schedule and run "kick-off" call with Client and other necessary resources to obtain meeting details in preparation for sourcing. Consult with Client during research of venues to ensure a strategic, targeted search ensuring Client requirements are met in meeting specifications. Understand and effectively communicate all internal policies to Client. Consult with meeting Client and make appropriate suggestions to ensure meeting success. Ability to effectively follow Client sourcing process. Create initial budget for Client approval. Initiate e-RFP to collect availability and pricing for meetings. Prepare Availability Report for Client in accordance with standards and established Client SLAs. Present availability to Client with targeted, strategic recommendations. Block appropriate space and release all space not needed on a timely basis. Manage contracting process, including use of Client Addendums, and effective negotiating of contract T&Cs, in accordance with established standards and best practices. Focus on cost savings initiatives; track and document cost savings. Coordinate site inspections (as necessary) with suppliers, Client and other resources. Prepare appropriate site inspection material for Client. Manage cancellations as necessary; monitor and maintain cancellation penalties for rebook opportunities and seek to utilize available cancellation credits. Develop and maintain relationships with Client to ensure repeat satisfaction. Rely upon past experiences to offer creative solutions and recommendations to elevate the attendee experience and provide “a little more, a little better” to each meeting or event. Vendor Relations: Utilize strategic partners for quality of service, minimization of risk, and maximum pricing advantage. Operate in an ethical manner with vendors, in accordance with established standards. Develop strong relationships with all vendors, but particularly designated NSOs. Negotiate and execute all supplier contracts for the best possible prices and concessions in order to achieve contractual client SLAs. Follow RFP guidelines for vendors. Maintain positive supplier relationships. Maintain the highest level of quality, professionalism, and integrity when negotiating with suppliers and interacting with clients and colleagues. Keep abreast of new destination options, well-priced seasonal destination options, and "hot date" offerings. Escalate vendor challenges to appropriate leadership. Participate in supplier webex presentations, as scheduled. Planning: Day to day/main contact with Client providing consultative approach to program planning, ensuring the Client has identified clear objectives for the outcome of the meeting, conference or program and determine steps to ensure these objectives are achieved. Manage day-to-day program budgets to stay in line with pre-approved spend. Manage a program timeline and meet deadlines accordingly. Facilitate the creative direction and overall development timeline of program web sites, proofread, present and gain Client approval. Negotiate and purchase ancillary contracts such as ground transportation, entertainment and décor elements via preferred supplier partners. Monitor supplier service levels. Address and resolve service issues directly with supplier in a professional manner. Escalate continuing issues to direct Supervisor as needed. Devise on-site program operations staff recommendations based on specific role and responsibility, scope of program and continuity with respective Client. Track and manage hotel and all supplier attrition, cancellation and deposit schedules. Prepare program related Payment Request Forms for suppliers. Coordinate and execute Client VIP special needs during planning and program execution. Prepare documents to communicate on-site travel director notes, logistic plans, final reports, program specs and all other pertinent program related planning materials for a seamless turnover and onsite execution. Travel on-site as directed and serve as lead representative for suppliers and Client. Conduct internal and Client debriefings as needed. Reconcile all final billing via Lead Travel Director on site to complete final billing reconciliation. Attendee Management: Manage day to day customer service by answering all attendee questions. Update attendee personal information in meeting technology to ensure all changes are up to date on a daily basis. Troubleshoot registration issues and answer any questions Client may have while managing the day to day registration of the program. Provide ongoing reporting, as needed, to measure acceptance and decline rates Manage room blocks to ensure registration does not exceed availability. Work with Client to determine any additional rooms needed. Communicate requests directly to hotel and review associated hotel addendum with Client. Consult with Client at attrition cut-off dates. Communicate desired rooms reduction with hotel at attrition dates Ensure arrival/departure manifests are accurate and communicated to ground supplier(s). Work with assigned air agent to ensure all attendee flight information is accurate. Final quality control of all event reports (i.e., rooming list, arrival/departure manifest, activities roster, special requests noted and communicated) for assigned programs to ensure accuracy and completeness. Manage and deliver all necessary reports to Client, supplier partners and onsite travel staff as needed. Data Integrity: Maintain all data in meeting technology tool to ensure data quality throughout sourcing, planning and final billing processes and achieve SLA standards for data correctness. Other: This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary. Education / Knowledge / Experience : Essential: 5-7 years of end-to-end event planning experience including creative concept proposals, sourcing, negotiating, planning, attendee management, onsite execution, and reconciliation. Proven record of providing proactive, creative solutions in order to exceed Client expectations Demonstrated ability in leading complex meetings within timeline and budget constraints Excellent communication, interpersonal and presentations skills to provide clear and effective communication Ability to be flexible, consultative and an independent thinker understanding that SOPs are important, but creative solutions are important as well. Preferred: Drives, and is accountable for, the highest standards of confidentiality and ethics with meetings and hosts and supplier partners Works well under time pressures and changing deadlines Highly effective at initiating and leading cross-functional and cross-regional teams by building collaborative relationships Familiarity with group air Your work location: Mumbai, India How to apply: Is this your next career move? Don’t wait any longer. Create a profile in our job portal on our website and upload your CV and cover letter. Get to know us BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

Role : Project Manager Exp : 7+ Years Location : Bangalore, Noida, Chennai Shift : US Shift Job Summary: As a Project Manager, you will be responsible for end-to-end project management. This includes working directly with customers and ensuring their satisfaction by delivering high-quality projects on time. You will be expected to manage multiple projects of varying sizes and mentor team members to drive the best outcomes. The role is customer-facing, requiring strong communication skills and an engaging presence. In certain cases, you may also be involved in the pre-sales stage of the project. Roles and Responsibilities: Lead and develop project plans for medium to large projects. Oversee multiple large to extra-large projects with guidance from a senior project lead. Ensure customer satisfaction in terms of product quality, functionality, and timely delivery. Provide and implement recommendations to support successful project completion. Operate with limited supervision, with discretion to achieve assigned goals and objectives. Maintain regular and proactive communication with customers to address concerns promptly. Participate in organizational and departmental initiatives as required. Provide detailed and accurate customer and project reporting. Represent the project team during executive-level customer communications and updates. Coach and mentor junior or less experienced project managers. Manage project finances and ensure budget adherence. Ensure that all project governance meetings are conducted in line with contractual requirements. Support pre-sales activities as needed. Skills, Knowledge, and Abilities: Communication: Strong and proactive verbal and written communication skills. Customer Management: Direct customer interaction with an engaging and professional demeanor. Organizational Skills: Excellent time management and the ability to prioritize effectively. Analytical Abilities: Skilled in data validation and project reporting. Interpersonal Skills: Ability to coach and mentor peers, results-driven, and a fast learner. Technical Tools: Proficiency in MS Office (Excel, PowerPoint, Outlook), Google Suite, SharePoint, Adobe, and Webex. Systems Knowledge: Familiarity with project management and time tracking systems, as well as internal client systems. Education Requirements: Preferred: Bachelor's degree in a related field. Professional Certifications: Mandatory: PRINCE2, PMP, Certified Scrum Master (CSM), or a Master’s in Project Management (or equivalent). Preferred: ITIL V4 Foundation certification (or equivalent). Additional Role Requirements: Minimum of 7 years of overall professional experience. At least 2 years of experience as a Project Manager in a US or European telecom environment. At least 4 years of experience as a Project Manager in another domain. Show more Show less

Back to Search Results Job Opportunity Sales Engineer, Germany 3/17/25Full-TimeGermany Refer Save Apply Job ID: 005130 Seeking experienced sales engineer to cover SP sales across the DACH region. Description At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team. About NETSCOUT NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second. About The Role In this role, the Sales Engineer (SE) will be responsible for providing pre-sales engineering support across the DACH region focused on Service Providers (Internet Service Providers, Cloud and Hosting Providers, Managed Security Service Providers). A highly specialized individual, the successful candidate will be working alongside their assigned account manager, responsible for specific sales revenue goals as well as delivering against major business objectives designed to further company-wide business goals. The position will require working from a home office in combination with 40-50 % travel and will report to the Senior Director, Sales Engineering. This jobholder will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process. Responsibilities The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business. Investigate the prospect’s needs and assist in developing a strategy to win business Assist the Sales Teams in making tactical decisions regarding the sale. Identify compelling events or specific business problems and offer attractive solutions to the client. Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group. Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects. The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities. Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc. Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs. Adapt to new situations and opportunities that may include multiple Integrators on a common customer network Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory, carrying a laptop. Basic Qualifications/Skills 5 years of Carrier / Service Provider Networking and / or security design, management and troubleshooting. 3 years of pre-sales experience with a strong track record of successful project wins and implementations Experienced network configuration and troubleshooting skills on major vendors such as Cisco or Juniper Thorough understanding of network security topics and technologies Hands-On Configuration or troubleshooting of: MPLS, VRF, MPLS VPN, Layer 2 and Layer 3 MPLS VPN, MPLS-TE, QoS BGP and FlowSpec Netflow, SFLOW, IPFix VLAN, HSRP, SPAN, ERSPAN, Access-List Deep understanding, interpretation and diagnose of protocols: DNS, NTP, SNMP, Syslog, DHCP Radius, Tacacs+ HTTP/1.1 and HTTP/2, HTTP/3 Attended formal sales training that teaches pre sales techniques. Examples of training courses include but are not limited to Sandler, Siebel or Afterburner. Exceptional verbal and written communication skills. Exceptional organization, time management skills and multi-tasking skills. Self-motivated and constantly looking for ways to improve both product and process. Preferred Qualifications/Skills Previous implementation or professional service experience Networking & security qualifications e.g. CCNP Service Provider, CCIE R&S or Service Provider, JNCIP-SP, JNCIE- Bachelor’s Degree in Computer Science or Software Engineering or equivalent Experience responding to or creating RFI or RFPs Experience in having conducted or participated in security audits a plus. Working At NETSCOUT At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. As a global company, we strive to build a workforce comprised of talented individuals with a wide range of perspectives and background. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer. Requirements Job Type Full-Time Full-Time Location Germany Germany Preferred Language English English Show more Show less

Req ID: 327624 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Comms - ROA resource to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Diploma / Degree in Information Technology / Multimedia Technology / Digital and Interactive Media / Visual Communication Proficiency in English and excellent in communication skills Proficient in Microsoft Office and Adobe applications such as Photoshop, Illustrator, etc. Proven experience as a helpdesk support or other customer support role Good knowledge of computer desktop, mobile devices, and software Ability to diagnose and resolve basic technical issues. Experience with WebEx is advantage. Produce communications impact presentations and reports. Technical documentation creation Help to develop, refine, and execute the internal communications strategy. Review all internal communications before dissemination. To develop and implement effective communication strategies to build IT awareness. Conduct IT training and IT campaigns/awareness. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Summary: We are seeking a Technical Event Manager to oversee the planning, execution, and technical management of events, ensuring seamless delivery of virtual, hybrid, and in-person experiences. The ideal candidate will have expertise in event technology, AV systems, and digital event platforms, along with strong project management and vendor coordination skills. Key Responsibilities: Event Planning & Execution: ● Plan and execute technical aspects of events, including AV setup, live streaming, and virtual event platforms. ● Collaborate with event planners, vendors, and technical teams to ensure smooth event operations. ● Oversee pre-event testing, setup, and troubleshooting of all technical equipment. Technology & Equipment Management: ● Manage AV equipment, sound systems, lighting, and digital event tools. ● Ensure proper functioning of live streaming, recording, and broadcasting systems. ● Coordinate with IT and production teams for seamless event execution. Vendor & Stakeholder Coordination: ● Work closely with vendors, production teams, and venue staff to meet technical requirements. ● Negotiate contracts for AV rentals, event platforms, and technical support services. ● Ensure all stakeholders are aligned on event technology needs. Onsite & Remote Event Support: ● Provide hands-on support during events, managing technical troubleshooting and quick resolutions. ● Ensure quality control for audio, video, and live event production. ● Monitor event engagement and resolve any technical issues in real-time. Post-Event Analysis & Reporting: ● Conduct post-event technical reviews to identify areas for improvement. ● Provide reports on system performance, attendee engagement, and event analytics. ● Stay updated on emerging event technologies and recommend upgrades for future events. Required Skills & Qualifications: ● Bachelor’s degree in Event Management, IT, or a related field. ● 3-5 years of experience in technical event management, AV production, or digital events. ● Strong knowledge of AV equipment, live streaming tools, and event platforms (Zoom, Webex, Microsoft Teams, Hopin, etc.). ● Proficiency in troubleshooting hardware and software issues in real-time. ● Excellent project management, organizational, and multitasking skills. ● Strong communication and team collaboration abilities. ● Experience with hybrid and virtual events is a plus. Preferred Qualifications: ● Certifications in AV technology, live streaming, or event production. ● Experience working in corporate events, tech conferences, or large-scale webinars. ● Knowledge of event analytics and reporting tools. Show more Show less

Job Role : Training and Development Specialists For Workflow Annotation Specialist Project Type: Contract-based / Freelance / Part-time – 1 Month Job Overview: We are seeking domain experts to participate in a Workflow Annotation Project . The role involves documenting and annotating the step-by-step workflows of key tasks within the candidate’s area of expertise. The goal is to capture real-world processes in a structured format for AI training and process optimization purposes. Domain Expertise Required : Design training curricula tailored to organizational needs Build engaging e-learning modules Deliver training sessions both live and virtually Manage the Learning Management System (LMS) Measure and report on the impact of training programs (For senior specialists) Conduct training needs assessments (For senior specialists) Manage training budgets (For senior specialists) Coordinate with external vendors Tools & Technologies You May Work E-learning authoring tools: Articulate 360, Adobe Captivate, iSpring Suite, Camtasia LMS platforms: Cornerstone, Docebo, TalentLMS Survey tools: SurveyMonkey Presentation tools: PowerPoint, Google Slides, Canva Virtual meeting tools: Zoom, Microsoft Teams, Webex Project management tools: Asana, Trello Collaboration tools: Slack, SharePoint Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Job Description Job Title: Virtual Producer Associate Function: Talent Skill Level: Beginner Sub Function: L&D VTH Job Summary: L&D VTH is a core learning team in the Global Delivery Services organization, providing multiple learning support services including design, develop and delivery of learning solutions to EY Global teams, member firms and service lines. These solutions are delivered from our centres in India and Philippines. The Virtual Producer Associate is responsible for providing live session support for the Virtual Classrooms (VCs) conducted within EY. They are also responsible to support the admin activities as per the defined processes and procedures within the agreed service level agreements. The role is also responsible to build and maintain positive and productive relationships with other team members and customers. Essential Functions of the Job: The key function of this position is to produce the Virtual Classroom learning via the virtual platform and attend to functional inquiries/requests/transactions as assigned (including inquiries or requests via telephone or email) in accordance with established policies and procedures. Responsibilities : Produce the virtual classroom sessions using Microsoft Teams virtual platform Always ensure to provide exceptional client service to the stakeholders Instill trust and confidence in the global facilitators and the learning coordinators by demonstrating effective communication, collaboration, building rapport, planning and organizing the session requirements Become a trusted advisor to the global facilitators and regional learning coordinators Generate post session reports such as session attendance, polls, whiteboards, chat, mural boards etc Send producer feedback survey to the facilitators and regional requesters Liaise between the learner and the talent team Establish clear understanding of the EY Learning process flow and related activities Strictly follow the Learning Admin process map, procedures and Work instructions to execute the assigned requests appropriately Strict adherence to the defined Service Level Agreements (SLAs) Ensure quality compliance as per the defined standard Global process model Follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and reports barriers and issues to Supervisor Assists with GDS initiatives and other projects as assigned Ensures GDS organizational policies and processes are followed Knowledge and Skills Requirements: Strong communication skills to cater to a global audience, interpersonal skills and customer orientation; works effectively with others Good interpersonal skills and customer orientation; works effectively with the team Displays positive attitude; meets challenges and changes with an open mind, demonstrates commitment to the job Should essentially possess analytical and problem-solving skills Pro-active and always pay attention to detail – this is critical when it comes to large volume of transactions to be processed Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements Proficiency with HR Technology (Success Factors, Service Now, or any other learning management system knowledge is an added advantage) Sound knowledge of virtual learning technology or any other Virtual platform knowledge (MS Teams, Zoom, WebEx, Adobe Connect) Proficiency in standard technology such as Outlook, Excel, Word, PowerPoint, Access is necessary Other Responsibilities: None Other Requirements: Other Language proficiency to be considered based on region/centre specific requirements Flexibility in working hours to accommodate multiple time zones as needed This role requires to support the AsiaPac, EMEIA and Americas time zones which will require the resource to work on rotational shifts May need to work on extra hours in case of special customer requirements Job Requirements: Education: Bachelor’s Degree in Commerce, Business Administration, Human Resources or related discipline required. Diploma in Human Resources will be an added advantage Experience: 0 - 4 years’ work experience preferred including prior Shared Services / BPO and / or HR Operations experience Certification Requirements: Certification / training in hosting MS Teams / Zoom / Webex sessions will be an advantage but not mandatory EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Job Description Job Title: Virtual Producer Associate Function: Talent Skill Level: Beginner Sub Function: L&D VTH Job Summary: L&D VTH is a core learning team in the Global Delivery Services organization, providing multiple learning support services including design, develop and delivery of learning solutions to EY Global teams, member firms and service lines. These solutions are delivered from our centres in India and Philippines. The Virtual Producer Associate is responsible for providing live session support for the Virtual Classrooms (VCs) conducted within EY. They are also responsible to support the admin activities as per the defined processes and procedures within the agreed service level agreements. The role is also responsible to build and maintain positive and productive relationships with other team members and customers. Essential Functions of the Job: The key function of this position is to produce the Virtual Classroom learning via the virtual platform and attend to functional inquiries/requests/transactions as assigned (including inquiries or requests via telephone or email) in accordance with established policies and procedures. Responsibilities : Produce the virtual classroom sessions using Microsoft Teams virtual platform Always ensure to provide exceptional client service to the stakeholders Instill trust and confidence in the global facilitators and the learning coordinators by demonstrating effective communication, collaboration, building rapport, planning and organizing the session requirements Become a trusted advisor to the global facilitators and regional learning coordinators Generate post session reports such as session attendance, polls, whiteboards, chat, mural boards etc Send producer feedback survey to the facilitators and regional requesters Liaise between the learner and the talent team Establish clear understanding of the EY Learning process flow and related activities Strictly follow the Learning Admin process map, procedures and Work instructions to execute the assigned requests appropriately Strict adherence to the defined Service Level Agreements (SLAs) Ensure quality compliance as per the defined standard Global process model Follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and reports barriers and issues to Supervisor Assists with GDS initiatives and other projects as assigned Ensures GDS organizational policies and processes are followed Knowledge and Skills Requirements: Strong communication skills to cater to a global audience, interpersonal skills and customer orientation; works effectively with others Good interpersonal skills and customer orientation; works effectively with the team Displays positive attitude; meets challenges and changes with an open mind, demonstrates commitment to the job Should essentially possess analytical and problem-solving skills Pro-active and always pay attention to detail – this is critical when it comes to large volume of transactions to be processed Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements Proficiency with HR Technology (Success Factors, Service Now, or any other learning management system knowledge is an added advantage) Sound knowledge of virtual learning technology or any other Virtual platform knowledge (MS Teams, Zoom, WebEx, Adobe Connect) Proficiency in standard technology such as Outlook, Excel, Word, PowerPoint, Access is necessary Other Responsibilities: None Other Requirements: Other Language proficiency to be considered based on region/centre specific requirements Flexibility in working hours to accommodate multiple time zones as needed This role requires to support the AsiaPac, EMEIA and Americas time zones which will require the resource to work on rotational shifts May need to work on extra hours in case of special customer requirements Job Requirements: Education: Bachelor’s Degree in Commerce, Business Administration, Human Resources or related discipline required. Diploma in Human Resources will be an added advantage Experience: 0 - 4 years’ work experience preferred including prior Shared Services / BPO and / or HR Operations experience Certification Requirements: Certification / training in hosting MS Teams / Zoom / Webex sessions will be an advantage but not mandatory EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM is looking for a Unified Communications Administrator as member of the RSM Technical Services group and part of the Unified Communications Team. This exceptional individual is responsible for the internal support and maintenance of the RSM Unified Communication Collaboration and voice platforms. Individual must have excellent written and oral communication skills, and be able to work, collaborate and coordinate between vendors, IT and internal business partners. Must have a team-oriented attitude, solid interpersonal skills and be self-driven and accountable. Responsible for troubleshooting, maintenance, and support of systems. Conducts root cause analysis and proactively identifies potential issues/problems; communicates concerns and solutions to Engineers, vendors and leadership. Provide technical support and assistance to end users of RSM’s collaboration tools and voice systems. Monitors and responds to support tickets. Escalates issues to Engineers, vendors and leadership. Reporting and analysis in relation to the usage of collaboration tools and voice systems. Creates and updates knowledge articles and system documentation. Other duties as assigned EDUCATION/CERTIFICATIONS Associate’s degree or Bachelor’s degree (preferred) TECHNICAL/SOFT SKILLS Microsoft Teams Microsoft Exchange Power BI Reporting PowerShell scripting Cisco Webex Cisco Contact Center Poly Lens Windows Server EXPERIENCE 1-4 years of relevant experience in an IT, Technical, or collaboration support role Strong organizational skills plus an ability to manage concurrent projects and activities Professional level verbal and written communication skills At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com .

The rise of remote work has transformed the job market, offering unprecedented opportunities for professionals to earn a substantial income from the comfort of their homes. In the USA, work-from-home jobs are no longer limited to low-paying gigs; many roles now offer competitive salaries, benefits, and career growth potential. Whether you’re seeking flexibility, a better work-life balance, or a way to avoid the daily commute, this guide highlights 25 Legit Work from Home Jobs that pay well in the USA. We’ve curated this list to include diverse roles across industries, complete with insights on job requirements, potential earnings, and where to find opportunities. This article is designed to help you navigate the remote job landscape, focusing on high-paying, reputable positions that align with various skill sets and career goals. From tech to healthcare to creative fields, there’s something for everyone. Let’s dive into the opportunities! Why Work-from-Home Jobs Are Booming The demand for remote work has surged due to advancements in technology, changing workforce expectations, and the proven productivity of remote employees. According to a 2023 FlexJobs report, 63% of professionals prefer remote or hybrid work arrangements, and companies are responding by offering more high-paying remote roles. Here Are Some Reasons Why Work-from-home Jobs Are Thriving Flexibility: Remote jobs allow you to set your schedule, improving work-life balance. Cost Savings: Eliminating commutes and work-related expenses like uniforms or meals saves money. Access to Global Opportunities: Many remote roles allow you to work for companies nationwide without relocating. Technological Advancements: Tools like Zoom, Slack, and cloud-based platforms make remote collaboration seamless. With these benefits in mind, let’s explore 25 high-paying remote jobs that are legitimate and accessible in the USA. 25 High-Paying Work-from-Home Jobs Software Developer Software developers design, code, and maintain applications or systems. Many tech companies, such as Google and Microsoft, offer remote positions for skilled developers. Skills Needed: Proficiency in programming languages like Python, Java, or C++. Average Salary: $120,000–$150,000 per year. Where to Find: LinkedIn, Indeed, We Work Remotely. Data Scientist Data scientists analyze complex datasets to provide actionable insights for businesses. Remote roles are common in industries like finance and tech. Skills Needed: Expertise in Python, R, SQL, and machine learning. Average Salary: $100,000–$140,000 per year. Where to Find: Glassdoor, Kaggle, Remote.co. Cybersecurity Analyst Cybersecurity analysts protect organizations from digital threats, making this a high-demand remote role. Skills Needed: Knowledge of firewalls, encryption, and ethical hacking. Average Salary: $95,000–$120,000 per year. Where to Find: CyberSecJobs, LinkedIn. Cloud Solutions Architect Cloud architects design and manage cloud infrastructure for companies transitioning to remote systems. Skills Needed: AWS, Azure, or Google Cloud certifications. Average Salary: $130,000–$160,000 per year. Where to Find: AWS Jobs, FlexJobs. Product Manager Product managers oversee the development and launch of products, often working remotely for tech firms. Skills Needed: Project management, UX design knowledge, and communication skills. Average Salary: $110,000–$140,000 per year. Where to Find: AngelList, ProductHunt. Digital Marketing Manager Digital marketing managers create and execute online marketing strategies, including SEO, PPC, and social media campaigns. Skills Needed: SEO, Google Analytics, and content marketing expertise. Average Salary: $80,000–$110,000 per year. Where to Find: FlexJobs, MarketingJobs. SEO Specialist SEO specialists optimize websites to rank higher on search engines, driving organic traffic. Skills Needed: Keyword research, on-page SEO, and tools like SEMrush or Ahrefs. Average Salary: $60,000–$90,000 per year. Where to Find: Upwork, LinkedIn. Content Strategist Content strategists plan and create engaging content for brands, often working remotely for agencies or SaaS companies. Skills Needed: Writing, SEO, and content management systems. Average Salary: $70,000–$100,000 per year. Where to Find: Contently, WriterAccess. Also Read: Top Remote Marketing Jobs Hiring Now (Fully Work From Home) UX/UI Designer UX/UI designers create user-friendly interfaces for websites and apps, with many roles available remotely. Skills Needed: Figma, Adobe XD, and user research skills. Average Salary: $85,000–$115,000 per year. Where to Find: Dribbble, Behance. Online Tutor Online tutors teach subjects like math, science, or languages through platforms like VIPKid or Tutor.com. Skills Needed: Subject expertise and teaching skills. Average Salary: $40,000–$70,000 per year. Where to Find: Tutor.com, Chegg Tutors. Virtual Assistant Virtual assistants provide administrative support, such as scheduling and email management, for businesses or entrepreneurs. Skills Needed: Organization, communication, and time management. Average Salary: $40,000–$60,000 per year. Where to Find: Belay, Fancy Hands. Project Manager Project managers coordinate teams and ensure projects are completed on time, with many roles fully remote. Skills Needed: PMP certification, Agile/Scrum knowledge. Average Salary: $90,000–$120,000 per year. Where to Find: Trello Jobs, Remote.co. Technical Writer Technical writers create manuals, guides, and documentation, often for tech or healthcare companies. Skills Needed: Writing, research, and technical knowledge. Average Salary: $60,000–$90,000 per year. Where to Find: ProBlogger, LinkedIn. Financial Analyst Financial analysts evaluate investment opportunities and financial data, with remote roles in banking and finance. Skills Needed: Excel, financial modeling, and CFA certification. Average Salary: $80,000–$110,000 per year. Where to Find: eFinancialCareers, Indeed. Customer Success Manager Customer success managers ensure clients are satisfied with a company’s products or services, often working remotely. Skills Needed: Communication, CRM software, and problem-solving. Average Salary: $70,000–$100,000 per year. Where to Find: HubSpot, Salesforce Jobs. Graphic Designer Graphic designers create visual content for brands, with many freelancing or working remotely for agencies. Skills Needed: Adobe Creative Suite, creativity, and branding knowledge. Average Salary: $50,000–$80,000 per year. Where to Find: 99designs, Upwork. Medical Coder Medical coders translate healthcare services into billing codes, with remote opportunities in hospitals and clinics. Skills Needed: CPC certification, medical terminology. Average Salary: $50,000–$70,000 per year. Where to Find: AAPC, Indeed. Telehealth Nurse Telehealth nurses provide remote patient care via video calls, a growing field in healthcare. Skills Needed: RN license, telemedicine training. Average Salary: $70,000–$90,000 per year. Where to Find: Nurse.com, Teladoc. E-commerce Specialist E-commerce specialists manage online stores, optimizing product listings and sales funnels. Skills Needed: Shopify, WooCommerce, and digital marketing. Average Salary: $60,000–$90,000 per year. Where to Find: Shopify Jobs, FlexJobs. Social Media Manager Social media managers create and manage content for platforms like Instagram and LinkedIn. Skills Needed: Content creation, analytics, and platform expertise. Average Salary: $50,000–$80,000 per year. Where to Find: Hootsuite, Later. Online Course Creator Online course creators design and sell educational content on platforms like Teachable or Udemy. Skills Needed: Subject expertise, video production, and marketing. Average Salary: $50,000–$100,000+ per year (varies by course sales). Where to Find: Teachable, Gumroad. Voice-Over Artist Voice-over artists record audio for commercials, audiobooks, or e-learning, often from home studios. Skills Needed: Clear voice, audio editing, and recording equipment. Average Salary: $40,000–$80,000 per year. Where to Find: Voices.com, Fiverr. Freelance Writer Freelance writers produce content for blogs, websites, or publications, with many opportunities for remote work. Skills Needed: Writing, SEO, and research skills. Average Salary: $50,000–$80,000 per year. Where to Find: ProBlogger, Freelance Writing Gigs. Translator Translators convert content between languages, with demand in industries like legal and medical. Skills Needed: Fluency in multiple languages, cultural knowledge. Average Salary: $50,000–$70,000 per year. Where to Find: Gengo, TranslatorsCafe. Virtual Event Planner Virtual event planners organize online conferences, webinars, or workshops, a growing field post-pandemic. Skills Needed: Event planning, Zoom/Webex expertise, and marketing. Average Salary: $50,000–$80,000 per year. Where to Find: Eventbrite, LinkedIn. Tips for Landing a High-Paying Remote Job Securing a well-paying work-from-home job requires preparation and strategy. Here are actionable tips to stand out: Build a Strong Online Presence: Create a LinkedIn profile and portfolio showcasing your skills. Upskill Continuously: Take online courses on platforms like Coursera or Udemy to stay competitive. Tailor Your Resume: Highlight remote-relevant skills like time management and digital tools. Network Virtually: Join industry-specific groups on LinkedIn or Reddit to connect with employers. Avoid Scams: Research companies thoroughly and avoid jobs requiring upfront payments. Also Read: Remote Nurse Jobs You Can Do From Home (RN, LPN, NP Roles) How To Optimize Your Home Office For Productivity A dedicated workspace is crucial for remote work success. Consider these tips: Ergonomic Setup: Invest in a comfortable chair and desk to reduce physical strain. Reliable Technology: Ensure a fast internet connection and updated software. Minimize Distractions: Set boundaries with family or roommates during work hours. Lighting and Environment: Use natural light and keep your workspace clutter-free. Conclusion – Legit Work from Home Jobs The work-from-home landscape in the USA offers a wealth of opportunities for those seeking high-paying, legitimate jobs. From tech roles like software development and cybersecurity to creative fields like graphic design and content strategy, there’s a remote job for nearly every skill set. By leveraging the right tools, upskilling, and targeting reputable companies, you can secure a rewarding career without leaving your home. Start exploring these opportunities on platforms like FlexJobs, LinkedIn, and Remote.co to find your perfect fit. Frequently Asked Questions (FAQs) – Legit Work from Home Jobs What are the best platforms to find Legit Work from Home Jobs ? Platforms like FlexJobs, LinkedIn, Remote.co, and We Work Remotely offer vetted remote job listings across industries. How can I avoid work-from-home job scams? Research companies, check reviews on Glassdoor, and avoid jobs requiring upfront fees or vague descriptions. Do I need specific qualifications for high-paying Legit Work from Home Jobs ? Many roles require certifications or experience, but some like virtual assistants or freelance writers—prioritize skills over formal degrees. What equipment do I need for a work-from-home job? A reliable computer, high-speed internet, and a quiet workspace are essential. Some roles may require specific software or tools. Can I work remotely without prior experience? Yes. Roles like virtual assistants, online tutors, or freelance writers often have entry-level opportunities. How much can I earn with remote jobs? Earnings vary, but roles like software developers ($120,000+) and cloud architects ($130,000+) offer high salaries, while others—like virtual assistants ($40,000–$60,000)—are more moderate. Are remote jobs secure long-term? Many remote roles especially in tech and healthcare—are stable, but job security depends on the industry and company. How do I improve my chances of getting hired remotely? Tailor your résumé, build a portfolio, and network on platforms like LinkedIn to showcase your skills. Can I work remotely part-time? Yes. Roles like freelance writing, online tutoring, and virtual event planning often offer part-time or flexible hours. What industries offer the most remote job opportunities? Tech, healthcare, marketing, and education are among the top industries for remote work in the U.S. Related Posts Step-by-Step: How to Start Your Remote Data Entry Career Today Top 1099 Work From Home Jobs in the U.S. for Independent Contractors Legit Work From Home Jobs for Stepmoms: Real Opportunities & Flexible Roles in 2025 Top RN Careers Work From Home Nursing Jobs in the U.S. RN Work From Home Jobs You Can Do From Your Comfort – U.S. Opportunities Best Work From Home Jobs Houston You Can Start Today Remote Pathophysiology Teaching Jobs: Companies Hiring Now in the USA Higher Education Remote Jobs: Teaching, Admin & More (U.S.) Show more Show less

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description SPRINKLR SUMMARY Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. What Does Success Look Like The Product Implementation Consultant ensures Sprinklr customers receive the best onboarding experience and value by effectively deploying Sprinklr software based on customer use-case, industry, and best practices. The consultant also acts as the day-to-day internal escalation point, and point of contact for clients, ensuring optimal client service as it relates platform performance, functionality, enhancements, and configuration while supporting line management and operational excellence. Experience Required: 4+ years' experience in CCaaS Implementations Education Qualifications : B.Tech/ B.E Graduation What You’ll Do As an Implementation Consultant, you will: Lead & deliver end-to-end implementation of Sprinklr's CCaaS solutions for enterprise clients, ensuring scalability, performance, and long-term value. Serve as the technical voice of the customer and advocate for your clients’ needs when escalating product issues. Configure the Sprinklr product for various brands and industries following high standards of delivery and quality. Constant learning and collaborating with the team to develop best practices on product configuration. Work as a team to understand product adoption by various brands and establish a standard practice to improve adoption. Expertise in business analysis, functional specification, system design, platform configuration, testing and training while assisting in operational housekeeping. This includes: Provide social insights and recommendations to support clients’ business practices. Design and configure the appropriate Sprinklr solution to meet all requirements based on the best practices and client’s custom needs, adhering to primary business use cases and platform functionality. Perform health checks of existing customers in need of platforms upgrades and suggest solutions based on best partners and client needs. Ensure that all client users during customer onboarding are trained and educated properly on the platform and establish a relationship built on trust with client champions. Complete the execution of platform deployment in such a way as to anticipate future client needs or business requirements that may occur. Provide consulting advise to clients about Sprinklr platforms during different phases of projects. WHAT MAKES YOU QUALIFIED? 3+ years of experience in deploying Voice and Non-Voice Contact Center applications such as Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, or similar platforms. Deep understanding of voice technologies, protocols (TCP/IP, VOIP, SIP, RTP, WebRTC), and contact center infrastructure (ACD, IVR, CTI, Dialer, SBC). Proficiency in platform configuration, system architecture, API integrations, and VoIP troubleshooting tools (e.g., Wireshark). Experience integrating with CRMs like Salesforce Service Cloud and other customer engagement platforms. Development experience with Groovy, JavaScript, and/or scripting for integrations is a MUST. Familiarity with Generative AI and Large Language Model (LLM) concepts Strong understanding of API integrations and using APIs in workflows Strong analytical and problem-solving skills Excellent communication skills – both written and verbal A drive to dig into the details of the system or process to solve customer problems. Desire and ability to rapidly learn a wide variety of new technical skills. Self-motivated, takes initiatives, and assumes ownership. Ability to work in a highly collaborative and fast-paced environment. Enthusiastic professional with a focus on customer success. Excellent listening skills to fully understand the customer value requirements. Passion for solving client challenges and commitment to client delight Strong customer handling skills and willingness to serve customer across various time zones. OUR EVP Why you'll love Sprinklr : We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. 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TECHNICAL SKILLS Comprehensive understanding of AV technologies, including: Control Systems: Crestron, Extron, AMX programming and configuration. Audio Systems: Shure, Sennheiser, and DSP processors such as Biamp and QSC. Video Systems: LED and LCD video walls, projection systems, video-over-IP technologies, and matrix switchers. Unified Communications and Collaboration (UCC): Integration with platforms like Microsoft Teams, Zoom, and Cisco Webex. Signal Management: Knowledge of HDBaseT, HDMI, DisplayPort, and IP streaming protocols. Proficiency in design tools such as AutoCAD, Visio, and AV design software like D-Tools for creating detailed schematics and layouts. Strong understanding of networking principles, including VLANs, QoS, multicast, and AV-over-IP systems (e.g., Dante, NDI, SDVoE). Knowledge of AV standards and compliance. SOFT SKILLS Ability to translate technical concepts into customer-focused solutions. Strong technical documentation, proposal writing, and presentation skills. Analytical and troubleshooting skills with a solution-oriented approach to complex AV challenges. Effective time management to handle multiple projects and deadlines simultaneously. Willing to travel domestic and International. EXPERIENCE 5+ years of hands-on experience in AV pre-sales engineering, with a strong focus on solution design and technical consultancy. Proven expertise in end-to-end AV system architecture and integration for enterprise and commercial projects. Show more Show less

About the Role: We are seeking a qualified and experienced Cisco Security Products Trainer to join our team. The ideal candidate will have deep technical expertise in Cisco's security portfolio and a proven track record of delivering impactful training sessions to corporate or academic clients. This role involves global travel and conducting sessions across various time zones, including rotational shifts. Key Responsibilities: Deliver high-quality training programs on Cisco Security technologies including (but not limited to): Cisco ASA and Firepower NGFW Cisco ISE (Identity Services Engine) Cisco Secure Endpoint Cisco SecureX VPN (Remote Access & Site-to-Site) Develop and customize training materials and lab simulations to suit diverse learner levels. Facilitate both in-person and virtual instructor-led training sessions. Stay updated with the latest Cisco security technologies and certifications. Provide mentoring and guidance to trainees, ensuring successful learning outcomes. Collaborate with training coordinators and clients to tailor programs as per specific needs. Minimum Qualifications: Certifications (Mandatory): Cisco Certified Network Professional – Security (CCNP Security) Cisco Certified Systems Instructor (CCSI) – Required if delivering official Cisco curriculum Technical Knowledge: Strong understanding and hands-on expertise in: Cisco ASA, Firepower NGFW Cisco ISE Cisco SecureX and Secure Endpoint VPN configurations and network security principles Training Experience: 3–5 years of experience in delivering Cisco Security training Experience with various delivery modes: classroom, virtual, and on-demand Industry Experience: 5+ years of relevant experience in network and cybersecurity roles Skills & Competencies: Communication: Excellent verbal and written communication skills Ability to simplify and explain complex concepts to technical and non-technical audiences Interpersonal: Strong presentation and stakeholder management skills Professional demeanor with a learner-focused approach Training Tools: Proficient with virtual platforms like Zoom, Webex, Microsoft Teams Flexibility: Willingness to travel globally Comfortable working in rotational shifts Preferred: Prior experience working with global training providers or enterprise clients Exposure to real-world deployments of Cisco security solutions Show more Show less

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. GCP Quality Compliance Manager What You Will Do The Quality Compliance Manager is a global role and part of the Process Quality team for the R&D Quality Organization. In this vital role you will work with a team of process-focused colleagues who work to complete Amgen’s Process Quality strategy, which is vital to ensuring that Amgen’s Research and Development Standards (SOPs and associated documentation) are adequate, clear, and up to all applicable current regulations and quality requirements. The R&D Process Quality team supports the Quality Management System (QMS) across all areas of research at Amgen, including discovery through the full clinical development lifecycle. This team ensures that all Amgen’s business procedures meet internal and external quality standards and are managed for optimum efficiency and effectiveness. The Process Quality team also ensures that Amgen’s R&D Business Process Network develops and manages fit for purpose standards (SOPs) that are continuously improved upon using quality by design (QbD), and risk management methods that include QMS analytics showing quality signals and trends. In addition, this individual will help support end users in R&D with the digital quality management system (DQMS) with queries, deviations and Corrective and Preventive Actions (CAPAs). The Quality Compliance Manager will contribute to implementing strategies and providing leadership to ensure excellence in R&D Quality Processes. As an integral team member working globally with Business Process Owners to ensure compliance with regulations and other requirements. Roles & Responsibilities: This role will work both independently and in a team environment. Their primary responsibility is to support continuous improvement initiatives for R&D quality, but they will also be responsible for any other operational or strategy activities assigned. Generate and review process area Knowledge Maps (spider maps, lessons learning, and data processing techniques, stored in a graph-based database for better search, analysis, and visualization) to help determine inherent and residual risks, document risk assessments, and collaborate with Business Process Owners and Quality Leads to ensure accurate risk classification and preventive actions. Supports Amgen’s procedural framework so that all procedures maintain compliance to relevant laws, regulations, and internal quality standards; works to ensure that procedures maintain the ethical and safe treatment of all research subjects and that all data has integrity. Provide real-time, site-level quality oversight using analytical tools to identify trends, weaknesses, and data quality issues. Perform focused quality control checks on-site and remotely at clinical trial locations, especially key target sites. Offer independent and objective quality advice to local study teams Conduct risk assessments to inform audit site selection and pre-inspection/mock inspection visits. Support site/sponsor inspection readiness and management, including prep, conduct, response, and close-out phases. Ensures that all procedures are written clearly for the execution of Amgen’s research tasks within a diverse, complex, and cross-functional team of researchers. Supports incoming procedural change requests, including the assessment of changes (impact to the QMS, including traceability of changes across other document sets. Supports the work of Business Process Owners and applies risk-based strategies consistently to identify and mitigate risks towards the continuous advancement of Amgen’s R&D QMS. Applies industry standard methodologies for optimal (standardized and lean) procedural documentation, and the use of technology to drive an efficient and effective knowledge management system. Supports the application of process metrics (KQI, KPI - leading and lagging) and modern analytic methods across the Business Process Network in order to enable Management Reviews (periodic review by management to ensure QMS health is maintained). Collaborates with other quality professionals within R&D to support the QMS continuous improvement cycle (Plan, Do, Check, Act), including Deviation Management/ Corrective and Preventative Actions (CAPA). What We Expect Of You Basic Qualifications and Experience: Master’s degree and 4-6 years in Pharma and Biotechnology R&D Quality OR Bachelor’s degree and 6-8 years of years in Pharma and Biotechnology R&D Quality. Diploma's degree and 10-12 years of years in Pharma and Biotechnology R&D Quality. Functional Skills: Must-Have Skills: Exceptional attention to detail and accuracy in all deliverables. Ability to work independently and proactively in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Teams, WebEx) Solid understanding of SOP/Standards management, and methods/ technology used to drive knowledge management across a diverse R&D environment. Good-to-Have Skills: Familiarity with project management tools and methodologies. Knowledge of GCP, GLP and/or GPvP. Experience working in a multinational environment with global teams. Experience within Biotech/pharmaceutical Research, including the application of Global Regulations. Direct experience working with standard procedural documentation, including their creation, change control (requests for change and the execution of changes. Soft Skills: Excellent verbal and written communication skills. High degree of professionalism and interpersonal skills. Strong problem-solving abilities and adaptability to changing priorities. Collaborative attitude and ability to build positive relationships across diverse teams. Resilience, discretion, and the ability to thrive under pressure What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Show more Show less

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Quality Compliance Manager – Process Excellence, Continuous Improvement & Innovation What You Will Do Let’s do this. Let’s change the world. l The Quality Compliance Manager is a global role and part of the Continuous Improvement & Innovation team for the R&D Quality Organization. This role will support processes and efforts related to continuous improvement and change management. They will be a vital part of Amgen's Quality Management System, providing expert support to create and manage R&D controlled processes aimed at continuous improvement through the application of standard methodologies (Lean, DMAIC, Six Sigma). The Quality Compliance Manager will contribute to implementing strategies and providing leadership to ensure excellence in R&D Quality Processes. As an integral team member working globally with Business Process Owners to ensure compliance with regulations and other requirements. This individual will be part of supporting the digital quality management system (DQMS) as an SME to support new and the core processes managed in Quality. Roles & Responsibilities: This role will work both independently and in a team environment to foster collaborative relationships with R&D and OCMO to assess the current state of quality, identify potential quality risks, and explore innovative strategies for enhancing the Quality Management System (QMS) in a fast-paced R&D setting. they will also be responsible for any innovative, process excellence strategy activities. Design, implement, and/or support proactive, comprehensive, risk-based quality improvement strategies for R&D, OCMO, and R&D Quality through established processes and methodologies (Lean, DMAIC, Six Sigma, Kaizen, Quality by Design, etc.). Supervise improvement initiatives for R&D Quality informed by insights from Amgen's quality system, including audits/inspection findings, deviations, and quality trend analyses. Serves as a cornerstone of quality and innovative approaches to enhance the QMS within an agile R&D environment. Lead Organizational Change Management (OCM) initiatives for projects spearheaded by R&D Quality. Provide input and technical expertise to establish, implement, maintain, and adapt continuous improvement methodologies, for example Six Sigma, Lean, Kaizen and ADKAR. Assist OCM strategies for initiatives driven by Operations and R&D/OCMO that may affect the R&D Quality Organization. Provide quality expertise and guidance to R&D functions and business process owners to ensure comprehensive, clear, and well-managed organizational changes Partner with process owners, training leadership, and business process management to implement robust communication strategies and training Manage, organize and analyze data through different systems, tools, or platforms, including Excel and Smartsheet What We Expect Of You Basic Qualifications and Experience: Master’s degree with 4-6 years of Pharma and Biotech R&D or commercial manufacturing Quality experience. Continuous Improvement/Change Management experience is preferred Bachelor’s degree and 6-8 years of Pharma and Biotech R&D or commercial manufacturing Quality experience. Continuous Improvement/Change Management experience is preferred. Diploma Degree and 10-12 years of Pharma and Biotech R&D or commercial manufacturing Quality experience. Continuous Improvement/Change Management experience is preferred. Functional Skills: Must-Have Skills: Exceptional attention to detail and accuracy in all deliverables. Ability to work independently and proactively in a fast-paced environment. Proficiency in Smartsheet, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Teams, WebEx) Good-to-Have Skills: Familiarity with project management tools and methodologies. Knowledge of GCP, GLP and/or GPvP. Experience working in a multinational environment with global teams. Soft Skills: Excellent verbal and written communication skills. High degree of professionalism and interpersonal skills. Strong problem-solving abilities and adaptability to changing priorities. Collaborative attitude and ability to build positive relationships across diverse teams. Resilience, discretion, and the ability to thrive under pressure Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Show more Show less

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Project Management Coordinator–Documentation Management What You Will Do Let’s do this. Let’s change the world. In this vital role you will the Project Management Coordinator will play a key role for the management of Research & Documents controlled documents through helping to strengthen and advance Amgen’s R&D Quality Management System. This role contributes to implementing strategies and to ensure excellence in R&D controlled document management. Roles & Responsibilities: As an integral team member working globally with R&D Quality team members and R&D Business Process Owners to ensure compliance with GCP regulations and other requirements: Provide technical writing and editing expertise to support the generation of robust, well-written R&D controlled documents. Coordinate workflows for R&D documents (e.g., SOPs) in controlled document management system. Oversee workflow completion, updates, tracking status, and follow-up activities. Perform Quality Checks and editing against R&D templates. Assist PM/Quality Lead with writing support during project meetings. Follow step-by-step instructions and perform repetitive tasks accurately Communicate and educate clients on R&D document processes, troubleshooting issues, and resolving complaints Supports Amgen’s procedural framework so that all procedures maintain compliance to relevant laws, regulations, and internal quality standards; works to ensure that procedures maintain the ethical and safe treatment of all research subjects and that all data has integrity. Coordinate workflows for R&D documents (e.g., SOPs) in controlled document management system Ensures that all procedures are written clearly for the execution of Amgen’s GCP/GPvP/GLP research regulations within a diverse, complex, and cross-functional team of researchers. Supports the change control of business procedures in a timely manner with a focus on detail and the output of concisely written documentation. Supports incoming procedural change requests, including the assessment of changes (impact to the QMS, including traceability of changes across other document sets. Applies industry standard methodologies for optimal (standardized and lean) procedural documentation, and the use of technology to drive an efficient and effective GCP/GPvP/GLP quality management system What We Expect Of You Basic Qualifications and Experience: Master’s degree and 1-3 years in Pharma and Biotechnology R&D Quality OR Bachelor’s degree and 3-5 years in Pharma and Biotechnology R&D Quality. Diploma degree and 7-9 years in Pharma and Biotechnology R&D Quality. Functional Skills: Must-Have Skills: Exceptional attention to detail and accuracy in all deliverables. Ability to work independently and proactively in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Teams, WebEx) Solid understanding of SOP/Standards management, and methods/ technology used to drive knowledge management across a diverse R&D environment. Complex document management in the R&D space with experience in GCP regulations. Effective communication, critical thinking and problem-solving Good-to-Have Skills: Familiarity with project management tools and methodologies. Knowledge of GCP, GLP and/or GPvP. Experience working in a multinational environment with global teams. Experience within Biotech/pharmaceutical Research, including the application of Global Regulations. Direct experience working with standard procedural documentation, including their creation, change control (requests for change and the execution of changes. Independent and team work capabilities Operational and compliance-critical administrative support Soft Skills: Excellent verbal and written communication skills. High degree of professionalism and interpersonal skills. Strong problem-solving abilities and adaptability to changing priorities. Collaborative attitude and ability to build positive relationships across diverse teams. Resilience, discretion, and the ability to thrive under pressure Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Show more Show less

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you! The opportunity The Producer, Virtual Events assists the Harvard Business Enterprise organization in producing and executing live virtual events via webinar and videoconference to a portfolio of clients on an event-by-event basis. The ideal candidate has high energy, is customer service oriented, experienced with virtual meeting technologies, detail-oriented, and able to balance competing priorities. A Producer, Virtual Events is expected to be highly professional, confident, and be able to establish and build trust quickly. A successful Producer, Virtual Events will be expected to lead conversations with high level clients and stakeholders to effectively test all elements of an event and keep the team on time. The Producer will be required to partner with clients, facilitators, moderators, thought leaders, and peers in preparation, during and post-event. This is a contract position where hours are variable depending on volume and scheduling of client events. Client events are held throughout as well as before and after normal business hours, however generally not on weekends. What You'll Do Provide 360º assistance for all virtual live events including set up, delivery, recording, wrap-up, and reporting for selected client engagements Provide advance and real-time support to clients, facilitators, moderators and thought leaders in producing first-class learner experiences for clients Conduct dry-run / practice sessions with clients, facilitators, moderators, and thought leaders as needed Troubleshoot and resolve technical, scheduling, and content issues in real-time Work with the team to create, code, deploy, and report on in-event polls Confidently address client, learner, moderator and thought leader queries Anticipate and resolve technology issues during the prep of any event and inform clients, facilitators, moderators and thought leaders of any necessary changes Understand program schedules in detail; anticipate and correct issues before they occur Should ad-hoc issues occur, confidently inform stakeholders of these while simultaneously attempting to address these What You’ll Bring 5-7 years of experience in a client or customer service oriented role, Bachelor’s degree desired Experience with or ability to quickly become proficient with videoconferencing technologies such as Webex, MS Teams Proven success working in a team environment and in balancing multiple priorities Proficiency with MS Office suite, including PowerPoint, Word, Excel, and Outlook High level of attention to detail and a proactive approach to anticipate problems before they occur Effective communication skills in virtual meetings and in writing Willingness to take initiative and seek ways to improve virtual event delivery Confidence to address all stakeholders and speak during a virtual event if needed A team player mindset and ability to work effectively within a team and / or Client setting across various countries and cultures An entrepreneurial mindset and be self-motivated – this is a high-growth business You’ll stand out if you have Fluency in one or more of the following languages (desired): Arabic, French, Spanish, Portuguese Availability to work flexible hours to accommodate various time zones (AMER; EMEA; APAC) What you’ll need (technological requirements subject to contract type) Working laptop with 4 GB RAM, minimum of Intel Core i5 processor or equivalent (no Chromebooks) Reliable (minimum of 20-30 MB down/10 MB up) internet connection Headset What We Offer As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays! HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Show more Show less

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We are seeking a strong Sr. Scrum Master who can help with a n organizations SAFe Agile Transformation, supporting global technology and business teams. As an Sr. Scrum Master, you will play a critical role in driving the adoption and implementation of SAFe Agile methodologies across the organization. You will work closely with teams and stakeholders to foster a culture of continuous improvement, collaboration, and high performance. Your expertise will help us accelerate our product development cycles, improve quality, and deliver innovative solutions. The ideal candidate will be responsible for Product Team motivation and innovation. Must have the ability and experience to push, drive, and motivate the product teams for completing all work according to the business value. Must continuously be two steps ahead of the team, and stakeholders. Key Responsibilities Scrum Facilitation: Guide and coach multiple Scrum teams on the adoption and implementation of Agile/Scrum practices. Facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensure that Scrum practices are followed, and team members understand and adhere to Agile principles. Team Support And Development Serve as a mentor and coach to Scrum Masters, Product Owners, and team members. Foster a culture of continuous improvement, encouraging teams to experiment, learn, and adapt their processes. Support the development of team members by providing feedback, identifying growth opportunities, and promoting professional development. Impediment Removal Identify and address any impediments that may hinder the team's progress. Collaborate with team members and stakeholders to remove obstacles and ensure smooth project execution. Escalate issues when necessary to ensure timely resolution. Stakeholder Collaboration Work closely with Product Owners and other stakeholders to ensure alignment on project goals, priorities, and deliverables. Facilitate effective communication between the development team and stakeholders. Assist in the development and management of product backlogs, ensuring they are well-groomed and prioritized. Process Improvement Identify and remove impediments that hinder Agile adoption and team productivity. Promote a culture of continuous improvement by encouraging teams to experiment, learn, and adapt their processes. Ensure teams maintain compliance with pharma regulatory requirements, including GxPwhere applicable. Metrics And Reporting Track and analyze key performance metrics to assess team performance and identify areas for improvement. Provide regular reports on team progress, sprint outcomes, and overall project status to stakeholders. Utilize data-driven insights to recommend and implement process improvements. Agile Advocacy Promote Agile principles and practices across the organization. Lead training sessions and workshops to educate teams and stakeholders on Agile methodologies. Stay up to date with industry trends and emerging Agile practices and introduce new ideas to the organization. Ceremonies/Events Daily Stand-up Backlog Refinement (Grooming) Sprint Planning Sprint Retrospectives Demo's UAT's Tools Jira / Jira Align Smartsheet Confluence MS Office 365 (Word, Excel, PowerPoint, Teams) OneNote WebEx Miro Qualifications 8-12 years of experience working with Agile methodologies, including Scrum, Kanban, and SAFe. Demonstrated success as a Scrum Master for newly forming teams, guiding them from startup to maturity. Experience working in large-scale organizations with global, multi-geographic team structures. Proficiency in Agile collaboration tools such as Jira, Confluence, Azure DevOps, or Rally. Advanced communication and facilitation skills with ability to influence and collaborate across organizational levels. Proven ability to manage cross-functional dependencies and navigate complex stakeholder landscapes. Pharma or life sciences experience preferred, particularly in regulated environments (e.g., GxP). PI Planning (Quarterly Planning) experience required. Agile certifications such as SAFe Certified ScrumMaster (CSM) or equivalent certification are required. Familiarity with pharma-specific projects and product delivery lifecycles. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you. Show more Show less

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We are seeking a strong Sr. Scrum Master who can help with a n organizations SAFe Agile Transformation, supporting global technology and business teams. As an Sr. Scrum Master, you will play a critical role in driving the adoption and implementation of SAFe Agile methodologies across the organization. You will work closely with teams and stakeholders to foster a culture of continuous improvement, collaboration, and high performance. Your expertise will help us accelerate our product development cycles, improve quality, and deliver innovative solutions. The ideal candidate will be responsible for Product Team motivation and innovation. Must have the ability and experience to push, drive, and motivate the product teams for completing all work according to the business value. Must continuously be two steps ahead of the team, and stakeholders. Key Responsibilities Scrum Facilitation: Guide and coach multiple Scrum teams on the adoption and implementation of Agile/Scrum practices. Facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensure that Scrum practices are followed, and team members understand and adhere to Agile principles. Team Support And Development Serve as a mentor and coach to Scrum Masters, Product Owners, and team members. Foster a culture of continuous improvement, encouraging teams to experiment, learn, and adapt their processes. Support the development of team members by providing feedback, identifying growth opportunities, and promoting professional development. Impediment Removal Identify and address any impediments that may hinder the team's progress. Collaborate with team members and stakeholders to remove obstacles and ensure smooth project execution. Escalate issues when necessary to ensure timely resolution. Stakeholder Collaboration Work closely with Product Owners and other stakeholders to ensure alignment on project goals, priorities, and deliverables. Facilitate effective communication between the development team and stakeholders. Assist in the development and management of product backlogs, ensuring they are well-groomed and prioritized. Process Improvement Identify and remove impediments that hinder Agile adoption and team productivity. Promote a culture of continuous improvement by encouraging teams to experiment, learn, and adapt their processes. Ensure teams maintain compliance with pharma regulatory requirements, including GxPwhere applicable. Metrics And Reporting Track and analyze key performance metrics to assess team performance and identify areas for improvement. Provide regular reports on team progress, sprint outcomes, and overall project status to stakeholders. Utilize data-driven insights to recommend and implement process improvements. Agile Advocacy Promote Agile principles and practices across the organization. Lead training sessions and workshops to educate teams and stakeholders on Agile methodologies. Stay up to date with industry trends and emerging Agile practices and introduce new ideas to the organization. Ceremonies/Events Daily Stand-up Backlog Refinement (Grooming) Sprint Planning Sprint Retrospectives Demo's UAT's Tools Jira / Jira Align Smartsheet Confluence MS Office 365 (Word, Excel, PowerPoint, Teams) OneNote WebEx Miro Qualifications 8-12 years of experience working with Agile methodologies, including Scrum, Kanban, and SAFe. Demonstrated success as a Scrum Master for newly forming teams, guiding them from startup to maturity. Experience working in large-scale organizations with global, multi-geographic team structures. Proficiency in Agile collaboration tools such as Jira, Confluence, Azure DevOps, or Rally. Advanced communication and facilitation skills with ability to influence and collaborate across organizational levels. Proven ability to manage cross-functional dependencies and navigate complex stakeholder landscapes. Pharma or life sciences experience preferred, particularly in regulated environments (e.g., GxP). PI Planning (Quarterly Planning) experience required. Agile certifications such as SAFe Certified ScrumMaster (CSM) or equivalent certification are required. Familiarity with pharma-specific projects and product delivery lifecycles. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you. Show more Show less

The European Economic and Trade Office in Taiwan is looking for a Secretary in the Political, Press and Information Section (LA 3, job no 489790). Deadline: 12:00 30/06/2025 (Taipei time). We are The European External Action Service (EEAS) is the diplomatic service of the European Union. The EU currently has 145 Delegations, 9 of which are to international organisations. In all, 6000 staff are currently serving in these Delegations. The Delegations are placed under the authority of the High Representative of the Union for Foreign Affairs and Security Policy, who is also Vice President of the European Commission. The work of a Delegation varies from country to country but, in general, covers political matters, press and information, trade, aid management and the external aspects of internal EU policies. The European Economic and Trade Office (EETO) represents the European Union in Taiwan. The various responsibilities of the EETO include fostering relations between the EU and Taiwan. We offer The post of Secretary (Local Agent Group 3) in the in the Political, Press and Information Section (PPI). The team consists of four people and there are occasional atypical working hours. Under this post, the recruited person will be attributed functions depending on the needs of the EETO, and on the changes of these needs. The successful candidate will serve under the supervision and responsibility of the Head of the Political, Press and Information Section, providing support, expertise and assistance in the secretarial and document management field. The Main Tasks And Duties Are Overall organizational, secretarial and administrative support to the PPI section; Manage the agenda of the Head of the PPI Section; Formatting, editing, and synthesizing reports and documents; Document management: classification, filing, and registering correspondence and documents (electronic and paper); maintenance of section files in the official document management system (ARES) and local databases; preparing, monitoring and maintaining information on the status of files; acting as Deputy Document Management Officer (DDMO); Drafting correspondence and meeting minutes and assisting in preparation of reports in English and, when necessary, in Chinese; Informal translation between English and Chinese; Coordination with the other PPI section colleagues and other sections; Organizing missions/travel, including mission/travel orders and expenses in the dedicated IT system (MIPS), travel and accommodation reservations and arrangements for staff of the PPI Section; Assist in cost declarations for business events and travel; Liaise with external and internal stakeholders upon request; handle correspondence and ensure appropriate follow-up, including on protocol matters and notes to the Ministry of Foreign Affairs or other relevant offices; Preparing and supporting internal and external meetings, including arrangements of appointments, meeting catering, restaurant bookings, collecting information, preparing files and briefings, taxi/driver bookings; Back-up & Chinese language support to the Assistant to the Head of Office; Any other task or ad hoc tasks relating to the activities of the PPI Section and the EETO. The base salary will depend on relevant and verified employment experience, typically starting from 59282 TWD/month. There is a competitive benefits package, subject to certain conditions, including personal leave days and public holidays, health insurance and a retirement savings plan. Contract Duration: The contract will for an indefinite term, including a 9-month probationary period . The expected start date will be 1 September 2025. Minimum Requirements/eligibility Criteria (necessary for the application to be considered) Minimum of high school diploma or equivalent relevant qualification; Minimum of 2 years of practical and relevant work experience, preferably in the secretarial field and/or in an international environment; B2 working knowledge of English and C2 excellent knowledge of Mandarin Chinese, both written and spoken; Right to reside and work in Taiwan; Good standing as citizen/resident; Medical fitness to carry out the tasks assigned. Assets/selection criteria (basis for awarding points to select the best applicant) Excellent time management, multitasking, and interpersonal skills; capacity to organise and coordinate meetings and agendas; C2 level of English; Working level of computer skills (Word, Excel, PowerPoint, Outlook, Webex, etc.); Archiving/document management experience or training; Ability to work as part of a small team, high degree of flexibility, and capacity to work well under pressure; Work history in the area of relations with external stakeholders, events and public relations; Knowledge/experience of EU-related matters. Personal Skills Excellent oral and written communication and good presentation skills, including in English Ability to develop and maintain networks of contacts; Ability to build and maintain positive working relationships with colleagues, and ability to adapt well to a multi-cultural environment; Ability to identify needs and constraints, to set priorities and translate them into action, and capacity to provide solutions; Personal initiative and ability to work independently, to focus on priorities, to monitor and evaluate progress and to meet deadlines; Open, flexible personality; Excellent organizational skills; Ability to perform duties with speed and accuracy without immediate and constant supervision; A high degree of integrity and discretion, and the ability to deal with sensitive information; Willing to learn new working techniques and methods. How To Apply Please submit your application, consisting of a cover letter and Europass format CV (using the Europass template https://europass.cedefop.europa.eu/ in pdf format) via the email address eeasjobs-146@eeas.europa.eu (Reference: PPI-489790) no later than midday 12:00 30/06/2025 (Taipei time). Only complete applications received on time will be considered. The successful candidate will be subject to a medical check and background check, etc. The process After the deadline for applications, the eligible applications will be admitted to the Selection Panel by the Committee set up for this purpose. Depending on the number of applications received, successive phases of selection may include shortlisting of candidates based on assessment of the information provided in the cover letter, CV, practical testing and interviews. At least the 3 best candidates will be invited to the final interview and written test. Only candidates admitted to each successive selection phase will be contacted individually. The EETO will use the same means of publication as for this job advertisement to inform the remaining candidates once the recruitment procedure has been completed and that a candidate has (or has not) been recruited. The EETO will not supply additional information or discuss the selection procedure. During the selection process, please do not contact the members of the Selection Committee, but address your questions and comments via the email address indicated above. EQUAL OPPORTUNITIES The European Union is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EU is committed to promoting gender equality and to preventing discrimination on any grounds. It actively welcomes applications from all qualified candidates from diverse backgrounds. We aim for a service that is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential. Data Protection EEAS PRIVACY STATEMENT FOR THE PURPOSE OF THE PROCESSING OPERATION – Recruitment of Local Agents in EU Delegations: https://eeas.europa.eu/sites/eeas/files/7_eeas_privacy_statement_-_data_protection_notice_-_recruitment_local_agents_eu_delegations.pdf Show more Show less

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you! The opportunity The Producer, Virtual Events assists the Harvard Business Enterprise organization in producing and executing live virtual events via webinar and videoconference to a portfolio of clients on an event-by-event basis. The ideal candidate has high energy, is customer service oriented, experienced with virtual meeting technologies, detail-oriented, and able to balance competing priorities. A Producer, Virtual Events is expected to be highly professional, confident, and be able to establish and build trust quickly. A successful Producer, Virtual Events will be expected to lead conversations with high level clients and stakeholders to effectively test all elements of an event and keep the team on time. The Producer will be required to partner with clients, facilitators, moderators, thought leaders, and peers in preparation, during and post-event. This is a contract position where hours are variable depending on volume and scheduling of client events. Client events are held throughout as well as before and after normal business hours, however generally not on weekends. What You'll Do Provide 360º assistance for all virtual live events including set up, delivery, recording, wrap-up, and reporting for selected client engagements Provide advance and real-time support to clients, facilitators, moderators and thought leaders in producing first-class learner experiences for clients Conduct dry-run / practice sessions with clients, facilitators, moderators, and thought leaders as needed Troubleshoot and resolve technical, scheduling, and content issues in real-time Work with the team to create, code, deploy, and report on in-event polls Confidently address client, learner, moderator and thought leader queries Anticipate and resolve technology issues during the prep of any event and inform clients, facilitators, moderators and thought leaders of any necessary changes Understand program schedules in detail; anticipate and correct issues before they occur Should ad-hoc issues occur, confidently inform stakeholders of these while simultaneously attempting to address these What You’ll Bring 5-7 years of experience in a client or customer service oriented role, Bachelor’s degree desired Experience with or ability to quickly become proficient with videoconferencing technologies such as Webex, MS Teams Proven success working in a team environment and in balancing multiple priorities Proficiency with MS Office suite, including PowerPoint, Word, Excel, and Outlook High level of attention to detail and a proactive approach to anticipate problems before they occur Effective communication skills in virtual meetings and in writing Willingness to take initiative and seek ways to improve virtual event delivery Confidence to address all stakeholders and speak during a virtual event if needed A team player mindset and ability to work effectively within a team and / or Client setting across various countries and cultures An entrepreneurial mindset and be self-motivated – this is a high-growth business You’ll stand out if you have Fluency in one or more of the following languages (desired): Arabic, French, Spanish, Portuguese Availability to work flexible hours to accommodate various time zones (AMER; EMEA; APAC) What you’ll need (technological requirements subject to contract type) Working laptop with 4 GB RAM, minimum of Intel Core i5 processor or equivalent (no Chromebooks) Reliable (minimum of 20-30 MB down/10 MB up) internet connection Headset What we offer As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays! HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Solution Architect - Presales – Networking (Cisco) Job Location: Hyderabad Day Shift & 5 days a week Experience: 5 Years Certification: CCNA, CCNP Key Responsibilities: Client Engagement & Solution Design: Work closely with clients to understand their unique business challenges and security needs, translating those into tailored Cisco-based solutions (e.g., Cisco networking, security, collaboration, and cloud products). Pre-Sales Consulting: Provide expert-level guidance to clients during the presales phase, including solution design, technical specifications, and strategic roadmap development. Product Demonstrations & Presentations: Deliver engaging product demonstrations, presentations, and workshops to key stakeholders, showcasing the value of Cisco’s portfolio in addressing client business and IT objectives. Proof of Concept (PoC): Lead and manage PoC activities to validate Cisco solutions, providing clients with a hands-on experience of Cisco technology capabilities. Proposal Development: Develop and present detailed solution proposals, technical documentation, and high-level architecture diagrams that align with client requirements and Cisco’s best practices. Collaboration with Sales & Engineering Teams: Work closely with Cisco account managers, sales teams, and engineering teams to drive the sales process, ensuring a unified approach in addressing customer needs. Industry Expertise & Thought Leadership: Stay up to date with the latest trends in networking, security, cloud, and collaboration technologies, contributing thought leadership and expertise in client conversations. Technical Validation & Risk Mitigation: Ensure that proposed solutions are technically sound, scalable, and align with industry standards and best practices, mitigating any potential risks. Qualifications:  Technical Expertise: In-depth knowledge of Cisco technologies, including but not limited to Cisco routing, switching, security, wireless, collaboration (Cisco WebEx), and cloud solutions (Cisco Meraki, Cisco Umbrella, etc.).  Presales Experience: Minimum of 5 years in a presales role as a Solution Architect or similar, with a proven track record in designing and delivering Cisco solutions.  Solution Architecture: Strong ability to design end-to-end Cisco architectures that meet customer requirements, including high availability, scalability, and security.  Business Acumen: Strong understanding of client business drivers, with the ability to align technology solutions with business outcomes.  Certifications: Cisco certifications such as CCNA, CCNP, CCIE, or Cisco security certifications (e.g., CCSP, CISSP) are highly desirable.  Communication & Presentation Skills: Excellent verbal and written communication skills, with the ability to present complex technical solutions to non-technical stakeholders in a clear and compelling manner.  Collaboration & Teamwork: Proven ability to work in a collaborative team environment, supporting both sales and engineering teams to achieve business goals.  Problem-Solving & Innovation: Strong analytical and problem-solving skills, with the ability to identify and propose innovative solutions to complex technical challenges. Please send your CV to annapurna.t@locuz.com. Regards, Annapurna. Show more Show less

We are looking for a creative, performance-driven, and detail-oriented Performance Marketing & Brand Engagement Specialist to lead our online growth and brand presence. This multifaceted role includes performance marketing, lead generation, content writing, public relations, branding strategy, webinar coordination, and community engagement across digital platforms. Key Responsibilities: 1. Performance Marketing & Lead Generation · Plan, execute, and optimize paid campaigns on Facebook, Instagram, LinkedIn, Meta Ads, X (Twitter), and Google Ads, purely inhouse (no agency support). · Conduct A/B testing of creatives, audience segments, and landing pages to increase ROI. · Set up and manage email marketing campaigns 2. Lead and Data Analysis · Track and analyse campaign performance and lead quality using CRM platform. 4. Content Creation & Brand Strategy · Write high-quality content for websites, ads, social media, press releases, blogs, emails, and campaign assets. 5. PR & External Communication · Plan and manage public relations campaigns and collaborate with media outlets for earned coverage. 6. Webinar & Event Liaison · Coordinate speaker outreach, scheduling, and communication for webinars and online events. 7. Testimonial & Review Management · Manage the collection of student/customer testimonials, reviews, and success stories. · Regularly update reviews on websites, partner platforms, and social media. Key Skills & Qualifications: · 2+ years of experience in performance marketing, content creation, and brand marketing. · Proven experience managing Google Ads, Meta Ads, and LinkedIn Campaigns. · Strong writing skills with a portfolio of social, blog, and campaign content. · Experience working with CRMs and analysing lead funnels and marketing data. · Familiarity with SEO tools (SEMrush, Ahrefs), email platforms (Mailchimp, Brevo etc), and webinar platforms (Zoom, Google Meet, Webex). · Strong communication and stakeholder management skills. · Ability to work cross-functionally and independently in a fast-paced environment. Additional skills as desired: SEO & Website Optimization · Support on-page and off-page SEO initiatives: keyword research, meta tags, internal linking, and technical audits. · Use tools like Google Analytics, Google Search Console, SEMrush, or Ahrefs for SEO monitoring and improvements. Show more Show less

Location: Mumbai Job Responsibilities: Design, install, configure, and maintain Audio-Visual (AV) systems, including video conferencing, digital signage, projection, and sound systems. Troubleshoot and resolve technical issues related to AV equipment and networking. Work with AV control systems such as Crestron, AMX, and Extron for programming and integration. Ensure seamless integration of AV systems with IT infrastructure. Conduct site surveys, prepare technical drawings, and provide installation support. Test, commission, and perform preventive maintenance for AV setups. Collaborate with clients, vendors, and internal teams to deliver AV solutions. Train end-users on AV system operation and best practices. Stay updated on industry trends and emerging AV technologies. Key Skills & Requirements: Strong knowledge of AV systems, including displays, speakers, microphones, and control systems. Experience with AV-over-IP, video conferencing platforms (Zoom, Microsoft Teams, Webex), and network-based AV solutions. Familiarity with AutoCAD, Visio, or similar tools for AV system design. Excellent problem-solving skills and ability to work under pressure. Strong communication and teamwork abilities. Qualification: Diploma / Bachelor's degree in Electronics, Telecommunications, IT, or related field Certifications (Preferred) : CTS, CTS-I, CTS-D, Extron, Crestron, AMX, Dante Show more Show less