8.0 - 10.0 years

20 - 35 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

DevOps cycle Orchestration and Configuration Management, CICD, Monitoring, Security Experience around containers, container networking with host OS, container security etc. AWS Cloud and services

Posted 4 months ago

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Consulting UC Engineer- Webex CC & Calling Staffice Global

5.0 - 10.0 years

7 - 14 Lacs

Bengaluru

Work from Office

Role & responsibilities Lead the design, implementation, and troubleshooting of Webex Calling and Webex CC environments. Provide Level 3 escalation support for complex UC and contact center incidents. Work with Cisco TAC, partners, and internal teams to resolve technical issues. Manage user provisioning, number management, auto attendants, hunt groups, call queues, etc., in Webex Control Hub. Configure and support SIP trunks, local gateways, and dial plans across global sites. Integrate Webex CC with CRMs (e.g., Salesforce, Zendesk), and third-party platforms as needed. Optimize call flows, IVRs, routing strategies, and analyze call reporting/analytics. Implement and maintain monitoring tool...

Posted 4 months ago

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Cross Technology Service Delivery Field Support Engineer (L1) NTT DATA, Inc.

1.0 - 4.0 years

3 - 6 Lacs

Vadodara

Work from Office

Your day at NTT DATA The Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The Cross Technology Service...

Posted 5 months ago

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