57 Webchat Jobs - Page 3

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS - CHAT ----------------------------------------------------------------------------------------------------------------------------------------------------------- No of Openings : 100 Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida ------------------------------------------------------------------------------------------------------------- Arya @ 7307122569 In case there is no response on the above numbers, Whatsapp Hi to 9721919721 ( Whatsapp CV ) Job Description & Specifications: 1: Graduate and UG With Min 1 Year Exp in International BPO- Chat Process 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal Max 4.5 LPA + Travel Allowance 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners Preferred

Responsibilities:- Should be handling multiple chats 2-3 at the same time Answer a wide range of inquiries and solve a wide range of customer service issues and problems.Role & responsibilities Process transactions involving large sums of money and ensure accuracy. Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Please connect with Neeraj@8285244315 for more details. Preferred Candidate Profile:- 0.6-3 years of experience in International Chat Support experience. Excellent communication skills Graduation is mandatory. Rotational shifts & Rotational week offs. Exclusions: Freshers not eligible. Please connect with Neeraj@8285244315 for more details. Perks and benefits Medicare Facilities. Salary ranges from 2.95 to 3.45 LPA. Both side cab facilities.

Hiring for WebChat Process Requires Good English with a minimum exp of 1 Year in Customer Service (E-mail or Chat/Telecom Voice). Rotation shift, 1 Rotation week off, One-Way Cab Drop Facility immediate joining * Required Candidate profile Should have 15 & above typing speed Proficient in English Language (Type, Read and Write) If interested Call Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875

Good Communication Skills (Written) Typing Speed of 25 WPM + 90% Accuracy. Should be able to work in Shifts. Should be ok to work from Office in HYD. No prior work experience required Also, Preferably with experience in Shipping and Logistics / Back Office Understanding its nuance Qualifications Graduation

Candidate should have good communication skill, Should be good at customer services Should have a typing speed of minimum 30 WPM, Should be flexible with WO and shifts Experience in webchat will be preferred, Should be a multitasker, should be a team player and should have a knowledge of MS office Qualifications Graduate

We are looking for a results-oriented senior leader to lead the global delivery & client relationship management for multiple projects. If you are driven by hyper growth challenge and love to wow the clients with your innovative solutions, then this is just the right leadership role for you! Our Ideal Candidate He/She/They OR, the incumbent will have 18+ years experience with a large marketing shared services or marketing service provider with a strong project track record. Intelligent Customer Operations practice within Capgemini Business Services. Leading a large team of customer interaction operations, you will deploy your team across a variety of engagements supporting new clients with their CX vision and future Contact Centre channel technology. Roles & responsiblities include: Leading large team across the globe for interaction ops voice, chat, email and data Fully responsible for meeting business SLAs Support and drive the digital transformation agenda for clients Assess existing processes and technology to identify opportunities for the implementation of new CX methodologies with client stakeholders Creation of technical and resourcing business cases aligned to client objectives Present at SLT sessions on your existing and prospective new client engagements Design, plan and develop complex business solutions that include digital platform technologies and Intelligent Automation Manage a sales pipeline across the Customer Operations and CX offering Create digitally enabled solutions for prospective clients Collaborate across Capgemini practices to create industry leading solutions that provide clients with clear business outcome commitments Develop a team of CX Consultants, enabling them to spot opportunities for new business with existing and prospective clients Build strong internal and external networks to enable future CX opportunities Consult with internal stakeholders across sector verticals to drive existing and new client engagements Continuously engage with the latest Contact Centre technology and market insights to share across internal and external networks Attend networking events and CX conferences Utilise industry knowledge and Contact Centre/CX expertise to recommend ways of enhancing customer experience outcomes Develop and deliver solutions by responding to client RFI/RFPs where Digital Transformation opportunities are present Skills /Experience required Business Consulting with Professional Service organization more than 15 years Large-scale BPO transformation and/or Professional Services experience Experience of solutions for Contact Centres and digital channels Ability to create a client proposal utilising various data points available Management of CX Consultants or Process Transformation/Improvement team Experience within commercial modelling and sizing Ability to create Contact Centre/CX solutions that support client objectives Understanding of the latest Technology trends in the Contact Centre and Digital Transformation markets Clear understanding of deflection and automation techniques within the Contact Centre and CX space Development of the relevant CX solutions for implementation – e.g. chat bot, conversational AI Cross-sector experience, including Financial Services, Manufacturing, Media & Entertainment, Retail and Technology based companies Experience in handling different kinds of Contact Centre process like inbound, outbound, sales & marketing campaigns, handling employee queries, customer support desk Experience in working on integrated Contact Centre environments consisting of technology for Delivery & Service Management, WFM, Learning, Reporting & Analytics and Quality Process Improvement methodologies A passion and desire to improve CX and support clients on their journey Experience improving customer journeys to improve CX outcomes Knowledge of simple automation principles; call deflection, webchat, conversational AI, chat bot Working knowledge of contact centers solutions (examples, but not limited to; Zendesk/AWS/Genesys Cloud/Nice)

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. Contact Details - (whatsapp your cv if the number is busy) Joy 7996004799 Job Details Process: International voice Process Work Location : Bangalore Cab Service: One way provided / Cab allowances provided. CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3 Lakh to 4 Lakh) Shift Timings: Rotational Shifts UK / US Shifts. Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Shift Allowances *Incentives *Insurance *Pickup & Drop Facility Joy 7996004799 HR Recruiter Rivera Manpower Services