Salesforce Technical Architect- B2B Commerce Salesforce, Inc.

6.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

As a Salesforce Technical Architect, you will play a crucial role in collaborating with client stakeholders to define requirements, deliverables, and manage expectations. Your responsibilities will include: - Translating business requirements into well-architected solutions that maximize the potential of the Salesforce platform - Leading technical design sessions and documenting solutions that align with client objectives, identifying gaps and proposing improvements - Providing oversight and governance for Salesforce projects, ensuring quality and adherence to coding standards - Managing the technical delivery of custom development, integrations, and data migration within Salesforce implemen...

Posted 2 weeks ago

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Website and SaaS Product Support MyAdvice

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be part of a team that relentlessly pursues excellence and delivers outstanding support to clients. As a Customer Support Specialist, you will combine technical troubleshooting skills with empathetic communication to assist clients with website-related issues primarily on WordPress and Drupal platforms. Your role will involve managing support requests, resolving technical issues, explaining concepts to non-technical users, and collaborating with internal teams for continuous improvement. Key Responsibilities: - Manage and resolve support requests regarding the MyAdvice product suite - Close a minimum of 100 tickets per week via phone, email, and web form - Troubleshoot and resolve w...

Posted 1 month ago

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