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3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Digital Business Analyst at InfoAxon, you will play a crucial role in collaborating with clients and Project Teams to define project vision, objectives, and shape impactful digital solutions. Your responsibilities will involve directly engaging with client stakeholders to understand requirements, analyze business objectives, and translate them into a backlog of user stories for delivery by the project and technical team. Effectively managing client expectations regarding release scope will be essential. Your background in delivering web-based solutions and understanding the complexities of technical and user experience-driven web and mobile projects will be valuable. Key Responsibilitie...
Posted 3 weeks ago
2.0 - 6.0 years
0 - 0 Lacs
karnataka
On-site
As a Tech Support/ Project Delivery - Associate, your role will involve understanding, analyzing, and troubleshooting issues faced by software clients, particularly Charge Point Operators, vehicle telematics, vehicle tracking systems, and fleet operations. An understanding of networking and troubleshooting would be beneficial in this role. Your key responsibilities will include: - Understanding and analyzing customer requirements - Creating service requests within the CRM system - Data management and analysis for pattern recognition - Providing guidance to customers for online self-service and web-based solutions - Escalating unresolved customer issues to Technical Support - Staying updated ...
Posted 1 month ago
1.0 - 5.0 years
0 - 0 Lacs
karnataka
On-site
The Tech Support/ Project Delivery - Associate will be responsible for understanding, analyzing, and troubleshooting the issues of our software clients (Charge Point Operators), vehicle telematics, vehicle tracking system, and fleet operations. An understanding of networking and troubleshooting would be an added advantage. Responsibilities include understanding and analyzing requirements provided by customers, creating service requests within the Customer Relationship Management (CRM) system, data management and analysis for pattern recognition, providing direction to customers for online self-service and web-based solutions, escalating unresolved customer issues to Technical Support, stayin...
Posted 3 months ago
 
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