Key Responsibilities: Make outbound calls to potential clients to promote and sell IT services (Web Development, Digital Marketing, Cloud Solutions, Software Services, etc.). Identify prospects, generate leads, and maintain a healthy sales pipeline. Explain service offerings, value propositions, and pricing to prospects clearly and confidently. Build and maintain strong customer relationships to ensure repeat business. Achieve monthly/quarterly sales targets and performance metrics. Record all call details, interactions, and updates in CRM/Excel. Collaborate with the sales team for strategy and closing deals. Requirements: Proven experience in tele sales, outbound sales, or IT service sales preferred (freshers with good communication can apply). Excellent verbal communication and convincing skills in English (knowledge of other languages is a plus). Ability to handle objections and negotiate effectively. Strong customer service orientation and target-driven attitude. Basic knowledge of IT services, digital solutions, and software products is desirable. Proficiency in MS Office / CRM tools will be an advantage.
Key Responsibilities: Design, develop, and maintain responsive WordPress websites. Customize themes, plugins, and templates as per requirements. Develop custom PHP code to extend WordPress functionality. Optimize websites for speed, performance, and SEO best practices. Troubleshoot, debug, and fix website issues. Integrate third-party APIs, payment gateways, and CRM tools. Ensure website security, updates, and backups are maintained regularly. Collaborate with design, content, and marketing teams to deliver high-quality projects.
Were Hiring – Digital Marketing PPC Specialist Join our dynamic team and take charge of performance-driven campaigns across Google Ads, Facebook Ads, and more. If you’re passionate about ROI, data analytics, and creative ad strategies – we want to hear from you! Location- Kolkata Sector V Experience: 3-6 Years Skills: Google Ads, Facebook Ads, Keyword Research, Campaign Optimization, Analytics
Key Responsibilities: Lead, motivate, and guide a telesales team in website selling process. Manage daily sales operations and ensure team achieves targets. Train and mentor new team members to improve sales pitch and closing skills. Monitor performance, share feedback, and implement strategies for improvement. Maintain client relationships and ensure high conversion ratios. Requirements: Proven experience in Website Selling / International Telesales process. Strong leadership & team management skills. Excellent communication & negotiation skills. Target-driven with a positive, motivating attitude. Were Hiring – Team Lead (Web Consultant – Website Selling Process / Telesales) Location: Kolkata Sector V Shift: US/UK Process, Afternoon & Night Shift
Key Responsibilities: Call potential international clients (UK/US markets) and pitch website development and digital marketing services Understand client requirements and provide tailored solutions Follow up on leads, close sales, and achieve monthly targets Maintain CRM and prepare regular reports on calls and conversions Requirements: Excellent English communication skills (spoken & written) Willingness to work in UK & US shifts Strong interpersonal and negotiation skills Freshers with confidence and interest in sales are welcome Prior experience in international website sales will be an added advantage
We are seeking a highly skilled and detail-oriented Quality Analyst (QA) with prior experience in BPO Voice processes and strong knowledge of the Website Selling Process . The QA will be responsible for monitoring, evaluating, and improving the quality of calls to ensure compliance with process guidelines, enhance customer experience, and drive business results. Key Responsibilities: Monitor and evaluate inbound and outbound voice calls of telesales/website selling process. Assess call quality against defined parameters such as sales pitch, process adherence, customer handling, objection management, and closure techniques. Identify gaps in communication, process compliance, and sales techniques, and provide actionable feedback to agents. Prepare and maintain audit reports, performance scorecards, and quality dashboards. Collaborate with trainers and team leaders to design and implement corrective action plans. Conduct calibration sessions to align quality standards across the team. Recommend process improvements and share best practices to enhance overall call effectiveness. Support continuous improvement initiatives to improve sales conversion rates and customer satisfaction. Required Skills & Qualifications: Graduate in any discipline. Minimum 2 years of QA experience in a BPO (voice process) . Strong knowledge of Website Selling Process (International Voice Sales preferred) . Excellent communication, listening, and analytical skills. Ability to give constructive feedback and drive improvements. Proficiency in MS Office (Excel, Word, PowerPoint) for reporting. Strong understanding of sales KPIs, call audits, and process compliance. Preferred Attributes: Experience in US/UK shift BPO website sales process . Certification in Quality or Process Improvement (Six Sigma/Lean) is a plus. Strong interpersonal and team management skills.
We are seeking a highly skilled and detail-oriented Quality Analyst (QA) with prior experience in BPO Voice processes and strong knowledge of the Website Selling Process. The QA will be responsible for monitoring, evaluating, and improving the quality of calls to ensure compliance with process guidelines, enhance customer experience, and drive business results.Key Responsibilities:Monitor and evaluate inbound and outbound voice calls of telesales/website selling process.Assess call quality against defined parameters such as sales pitch, process adherence, customer handling, objection management, and closure techniques.Identify gaps in communication, process compliance, and sales techniques, and provide actionable feedback to agents.Prepare and maintain audit reports, performance scorecards, and quality dashboards.Collaborate with trainers and team leaders to design and implement corrective action plans.Conduct calibration sessions to align quality standards across the team.Recommend process improvements and share best practices to enhance overall call effectiveness.Support continuous improvement initiatives to improve sales conversion rates and customer satisfaction.Required Skills & Qualifications:Graduate in any discipline.Minimum 2 years of QA experience in a BPO (voice process).Strong knowledge of Website Selling Process (International Voice Sales preferred).Excellent communication, listening, and analytical skills.Ability to give constructive feedback and drive improvements.Proficiency in MS Office (Excel, Word, PowerPoint) for reporting.Strong understanding of sales KPIs, call audits, and process compliance.Preferred Attributes:Experience in US/UK shift BPO website sales process.Certification in Quality or Process Improvement (Six Sigma/Lean) is a plus.Strong interpersonal and team management skills.
Performance Marketer Key Responsibilities: Plan, manage, and execute paid marketing campaigns across Google Ads, Meta (Facebook & Instagram), LinkedIn, YouTube, and other digital platforms. Run and optimize Google AdWords PPC campaigns for US-based clients, ensuring strong lead generation and ROI. Drive customer acquisition, lead generation, and revenue growth through performance-driven strategies. Conduct A/B testing, audience segmentation, and campaign experiments to maximize results. Monitor, analyze, and report on campaign performance metrics (CTR, CPC, CPA, ROAS, etc.).Optimize campaigns on a daily/weekly basis for maximum efficiency and budget utilization. Collaborate with creative, content, and product teams to develop engaging ad copies, creatives, and high-converting landing pages. Stay updated with industry trends, new advertising tools, and emerging platforms. Manage budgets, forecast performance, and ensure campaigns align with business objectives. Requirements: Bachelors degree in Marketing, Business, or related field.2–5 years of hands-on experience in performance marketing or digital advertising. Proven track record of managing Google AdWords PPC campaigns for US clients. Strong expertise in Google Ads, Meta Ads Manager, LinkedIn Ads, and programmatic advertising. Proficiency in analytics and tracking tools (Google Analytics, Google Tag Manager, data visualization platforms).Solid understanding of conversion tracking, pixels, remarketing strategies, and attribution models. Strong analytical mindset with the ability to interpret data and make data-driven decisions. Excellent communication, project management, and collaboration skills. Google Ads, Facebook Blueprint, or other relevant certifications (preferred).