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Senior Backend Developer Bright River Mrc

7.0 - 10.0 years

25 - 27 Lacs

chennai

Work from Office

We are looking to hire a Customer Sucess Executive for our organization. Please find the detailed job description below: Create reports, monitor KPIs and discuss with clients when needed. Handling specific client tasks: Assist with onboarding new workflows and general issues Maintenance of specification documents Update pricing if needed in the system and inform the client Monitoring order production status and ensuring delivery within the deadline Reviewing client rejection orders for quality issues when SLA is not met Transfer orders between production teams when requested by Traffic team Random Quality control or upon request from the Production Teams. Answer questions from production tea...

Posted 2 months ago

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