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15.0 - 20.0 years
9 - 13 Lacs
Pune
Work from Office
Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will develop and configure software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams to ensure the successful implementation of software solutions, applying your knowledge of technologies and methodologies to support project goals and client needs. You will engage in problem-solving activities, guiding your team through challenges while ensuring that the software development process aligns with best practices and client expectations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress, challenges, and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Strong understanding of web development principles and best practices.- Experience with Agile methodologies and project management tools.- Familiarity with integration techniques and APIs.- Ability to troubleshoot and optimize performance of web applications. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Strong understanding of web development frameworks and technologies.- Experience with database management and SQL.- Familiarity with version control systems such as Git.- Ability to work with RESTful APIs and microservices architecture. Additional Information:- The candidate should have minimum 5 years of experience in Java Full Stack Development.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : .Net Full Stack Development Good to have skills : Microsoft SQL Server, ASP.NET MVC, AngularMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with teams to develop solutions and ensure applications align with business needs. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing innovative solutions- Conduct regular code reviews to ensure quality standards are met""Work with team to design, build and configure applications to meet business process and application requirements which involve the following tasks:Developing applications using .net full stack.Developing and consuming Web API/ Rest API.Designing and developing user interfaces using Angular, HTML5, CSS3, Bootstrap.Support:Investigate any issues reported in Production and work on fix." Professional & Technical Skills: - Must To Have Skills: Proficiency in .Net Full Stack Development- Good To Have Skills: Experience with Microsoft SQL Server, ASP.NET MVC, Angular- Strong understanding of web development technologies- Experience in developing scalable and secure applications- Knowledge of cloud technologies like Azure or AWS""Must Have Skills: 1. A very robust knowledge and deep experience in Software development using C#, ASP.net MVC, ASP.net WebAPI, Angular and SQL Server. 2. Experience with developing and consuming Web API/ Rest API.3. Experience in database concepts such as DDL, DML and SQL Programming such as procedures, functions.4. Proficient in CSS, Typescript, HTML, Bootstrap and writing cross-browser compatible code.5. Should have good troubleshooting and debugging skills.6. Minimum 7 years of experience in C#, ASP.NET, MVC, Entity Framework, and Web Services.7. Experience with Source Control Management systems, such as TFS, GIT, or SVN.8. Ability to identify, prioritize, and execute tasks to meet critical project deadlines.9. Ability to work well and collaborate with peers in a team-oriented environment with minimal supervision.10. Experience in analysis, design development, testing and implementation of enterprise scale apps.Good to Have Skills: 1. Knowledge/Experience in .Net Core, TFS, GIT.2. Knowledge/Experience of Agile methodology and Sprint based project delivery3. Knowledge/Experience in Azure DevOps."" Should be good team player. Good Written & Verbal Communication skills Good analytical and troubleshooting skills." Additional Information:- The candidate should have a minimum of 5 years of experience in .Net Full Stack Development- This position is based at our Pune office- A 15 years full time education is required"Resource should be open to work in B Shift (Afternoon Shifts 12:30 to 10:30) during week days." Qualification 15 years full time education
Posted 3 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also participate in testing and debugging processes to deliver high-quality applications that meet the needs of the organization and its clients. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Strong understanding of web development frameworks and libraries.- Experience with database management and SQL.- Familiarity with version control systems such as Git.- Knowledge of RESTful APIs and microservices architecture. Additional Information:- The candidate should have minimum 3 years of experience in Java Full Stack Development.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
7.0 - 12.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Adobe Experience Manager (AEM) Sites Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements in Hyderabad. You will play a crucial role in developing innovative solutions to address business needs and enhance user experience. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Conduct regular knowledge sharing sessions within the team- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in Adobe Experience Manager (AEM) Sites- Strong understanding of web development technologies- Experience with content management systems- Knowledge of Java programming language- Hands-on experience with front-end technologies like HTML, CSS, and JavaScript Additional Information:- The candidate should have a minimum of 7.5 years of experience in Adobe Experience Manager (AEM) Sites- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : .Net Full Stack Development Good to have skills : Python (Programming Language)Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are built to the highest standards of quality and functionality. You will also participate in testing and debugging processes, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in .Net Full Stack Development.- Good To Have Skills: Experience with Python (Programming Language).- Strong understanding of web development frameworks and technologies.- Experience with database management systems and SQL.- Familiarity with version control systems such as Git. Additional Information:- The candidate should have minimum 2 years of experience in .Net Full Stack Development.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Adobe Experience Manager (AEM) Sites Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve application performance and user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Adobe Experience Manager (AEM) Sites.- Strong understanding of web development technologies such as HTML, CSS, and JavaScript.- Experience with content management systems and digital asset management.- Familiarity with RESTful APIs and integration techniques.- Knowledge of version control systems, particularly Git. Additional Information:- The candidate should have minimum 5 years of experience in Adobe Experience Manager (AEM) Sites.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Strong understanding of web development frameworks such as Spring and Hibernate.- Experience with front-end technologies including HTML, CSS, and JavaScript.- Familiarity with database management systems like MySQL or Oracle.- Knowledge of version control systems such as Git. Additional Information:- The candidate should have minimum 5 years of experience in Java Full Stack Development.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Coimbatore
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for creating efficient and scalable software solutions. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and maintain high-quality software code.- Participate in code reviews and provide constructive feedback.- Collaborate with cross-functional teams to define and implement software requirements.- Troubleshoot and debug software issues.- Stay up-to-date with industry trends and advancements in software development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong understanding of software development principles and best practices.- Experience with designing and building applications.- Knowledge of database systems and SQL.- Familiarity with version control systems such as Git.- Good To Have Skills: Experience with web development frameworks such as Django or Flask. Additional Information:- The candidate should have a minimum of 5 years of experience in Python (Programming Language).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
3.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Project Role : Full Stack Engineer Project Role Description : Responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Use development skills to deliver innovative solutions that help our clients improve the services they provide. Leverage new technologies that can be applied to solve challenging business problems with a cloud first and agile mindset. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Full Stack Engineer, you will be responsible for developing and engineering the end-to-end features of a system. A typical day involves collaborating with cross-functional teams to design and implement innovative solutions that enhance user experience and optimize backend processes. You will engage in problem-solving activities, leveraging new technologies to address complex business challenges while maintaining a cloud-first and agile approach. Your role will also include continuous learning and adapting to emerging trends in technology to ensure the delivery of high-quality services to clients. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with team members to design and implement new features.- Conduct code reviews to ensure best practices and maintain code quality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong understanding of web development frameworks and libraries.- Experience with database management and optimization techniques.- Familiarity with cloud services and deployment strategies.- Knowledge of version control systems, particularly Git. Additional Information:- The candidate should have minimum 3 years of experience in Python (Programming Language).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
Navi Mumbai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Adobe Experience Manager (AEM) Sites Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding the team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the decision-making process. Your role will be pivotal in driving the success of application development initiatives and fostering a collaborative environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with timelines and objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Adobe Experience Manager (AEM) Sites.- Create, extend and configure templates and components- Build and configure OSGi components, services and runmodes- Use Sling and JCR API d Have general knowledge about building using Apache Maven and be able to set-up their own environment eg, Java SDK, and AEM e Test applications and troubleshoot AEM projects- Strong understanding of content management systems and web development.- Experience with integrating AEM with other platforms and services.- Familiarity with front-end technologies such as HTML, CSS, and JavaScript.- Ability to troubleshoot and resolve technical issues related to AEM.- Good experience with AGILE process - Coding standards - Hands on experience on using the code repository tools Additional Information:- The candidate should have minimum 5 years of experience in Adobe Experience Manager (AEM) Sites.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet both user needs and technical specifications. Your role will require you to balance technical oversight with team management, fostering an environment of innovation and collaboration. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to track progress and address any roadblocks. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Strong understanding of web development frameworks and technologies.- Experience with database management systems and SQL.- Familiarity with cloud services and deployment strategies.- Knowledge of version control systems such as Git. Additional Information:- The candidate should have minimum 7.5 years of experience in Java Full Stack Development.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 10.0 years
4 - 6 Lacs
Kolkata
Work from Office
Job Title: Full Stack Developer (SDE-II) Location: Kolkata Job Type: Full-time Experience Requirements: Minimum of 5+ years of experience in full-stack development. Proven expertise in front-end technologies, including HTML, CSS, JavaScript, and frameworks such as React, Angular, or Vue.js. Strong experience with back-end technologies, such as PHP Laravel, Node.js, Python, Ruby, or Java. Proficiency in database design and management using MySQL and PostgreSQL. Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Job Description: We are looking for a highly skilled and motivated Full Stack Developer to join our dynamic team. The ideal candidate will have a strong background in both front-end and back-end development and will be responsible for designing, developing, and maintaining scalable web applications. You will work closely with cross-functional teams to deliver high-quality software solutions tailored to business needs. Key Responsibilities: Front-End Development: Develop responsive, user-friendly interfaces using modern frameworks such as React, Angular, or Vue.js. Ensure cross-browser compatibility and optimize applications for maximum speed and scalability. Collaborate with designers to implement UI/UX designs that enhance user experience. Back-End Development: Develop and maintain server-side logic using technologies such as PHP Laravel, Node.js, and Python. Design and manage databases, ensuring high performance and responsiveness (MySQL, PostgreSQL). Implement security best practices and data protection measures. Full Stack Integration: Integrate front-end and back-end components to create seamless, end-to-end solutions. Develop APIs and microservices to facilitate communication between different systems. Write clean, maintainable, and efficient code following industry best practices. Testing & Debugging: Conduct thorough testing to ensure application functionality, usability, and performance. Identify and resolve bugs, performance bottlenecks, and other technical issues in a timely manner. Perform code reviews and provide constructive feedback to peers. Collaboration & Communication: Work closely with product managers, designers, and other developers to deliver high-quality software solutions. Communicate technical concepts clearly to non-technical stakeholders. Continuous Improvement: Stay updated with emerging technologies and industry trends to enhance development efficiency. Propose and implement improvements to existing systems and processes. Contribute to the development of internal tools and libraries to streamline workflows. Required Skills & Competencies: Strong problem-solving skills and attention to detail. Ability to work independently and collaboratively within a team. Excellent communication and interpersonal skills. Experience with cloud platforms such as AWS, Azure, or Google Cloud is a plus. Nice to Have: Experience with containerization tools such as Docker and Kubernetes. Familiarity with microservices architecture. Expertise in performance optimization and application scalability. If you are a passionate Full Stack Developer with a drive for innovation and excellence, we encourage you to apply and be part of our growing team!
Posted 3 weeks ago
2.0 - 3.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Responsibilities We are looking for an experienced AI Solutions Engineer to join our AI Solutions team, with a strong background in engineering and web development. In this role, you will be responsible for delivering a truly exceptional customer experience, as well as educating and supporting our customers on the AgentX Support product. This is a hands-on, highly technical role much broader than a typical click-and-configure position. You will be directly responsible for helping customers integrate Workato into their products, build flows, diagnose and report issues, and serve as the bridge between our customers and our product teams. Our work begins the moment a customer decides to use AgentX Support, and we stay with them every step of the way to ensure they get the most value from our product. In this role, y ou will also be responsible to: Design and implement AI-powered customer support automation solutions that reduce resolution times and improve customer satisfaction Develop intelligent ticket routing and classification systems to ensure customer issues reach the right agent faster Build conversational AI agents capable of handling common customer inquiries without human intervention Create analytics dashboards to measure and optimize the effectiveness of support automation solutions Continuously monitor and enhance system performance to ensure efficiency, reliability, and scalability Take ownership of customer communications and issues from initiation to resolution, delivering an outstanding customer experience Use strong communication skills to explain technically complex ideas to non-technical audiences Collaborate with the Support team to ensure an exceptional customer experience by making the product as easy to use, reliable, bug-free, and responsive as possible Troubleshoot and debug complex issues, understanding both our own codebase and the diverse technologies used by customers Create and deliver custom product demonstrations to support the Sales team and other internal stakeholders Enhance internal processes and promote teamwide knowledge sharing by contributing to the internal knowledge base Play a key role throughout the product development lifecycle, from ideation to implementation Support the Product Manager in crafting technical and design specifications for new features and improvements Requirements Please note: In this role, you will be supporting the EMEA/US business hours from 2 pm to 11 pm IST! Qualifications / Experience / Technical Skills B. Tech/B. E. or higher in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field 5+ years of relevant experience in the design, development, and implementation of AI-driven solutions Proven experience in AI engineering, with a strong focus on agent-based systems Strong knowledge of JavaScript, DOM manipulation, and browser developer tools for front-end automation Experience working with WebSockets for implementing real-time communication in support interfaces Ability to develop custom web scraping solutions to extract structured data from various sources Solid understanding of anti-scraping techniques and experience with HTML parsing libraries 2-3 years of hands-on coding experience in Python and/or JavaScript Experience with customer support platforms such as Zendesk, Intercom, Freshdesk, or ServiceNow Demonstrated success implementing conversational AI for customer-facing applications Strong understanding of intent classification and entity extraction techniques for support queries Experience with support ticket analytics and automated response systems Familiarity with omnichannel support integration (chat, email, voice, social media) Understanding of key customer support metrics (CSAT, NPS, First Contact Resolution) and strategies to optimize them through automation Soft Skills / Personal Characteristics Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact Strong critical thinking, analytical skills, with an entrepreneurial and proactive mindset Ability to effectively prioritize tasks and manage time, even under high-pressure situations Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge To stand out in the hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.
Posted 3 weeks ago
2.0 - 3.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Responsibilities We are looking for an experienced AI Solutions Engineer to join our AI Solutions team, with a strong background in engineering and web development. In this role, you will be responsible for delivering a truly exceptional customer experience, as well as educating and supporting our customers on the AgentX Support product. This is a hands-on, highly technical role much broader than a typical click-and-configure position. You will be directly responsible for helping customers integrate Workato into their products, build flows, diagnose and report issues, and serve as the bridge between our customers and our product teams. Our work begins the moment a customer decides to use AgentX Support, and we stay with them every step of the way to ensure they get the most value from our product. In this role, y ou will also be responsible to: Design and implement AI-powered customer support automation solutions that reduce resolution times and improve customer satisfaction Develop intelligent ticket routing and classification systems to ensure customer issues reach the right agent faster Build conversational AI agents capable of handling common customer inquiries without human intervention Create analytics dashboards to measure and optimize the effectiveness of support automation solutions Continuously monitor and enhance system performance to ensure efficiency, reliability, and scalability Take ownership of customer communications and issues from initiation to resolution, delivering an outstanding customer experience Use strong communication skills to explain technically complex ideas to non-technical audiences Collaborate with the Support team to ensure an exceptional customer experience by making the product as easy to use, reliable, bug-free, and responsive as possible Troubleshoot and debug complex issues, understanding both our own codebase and the diverse technologies used by customers Create and deliver custom product demonstrations to support the Sales team and other internal stakeholders Enhance internal processes and promote teamwide knowledge sharing by contributing to the internal knowledge base Play a key role throughout the product development lifecycle, from ideation to implementation Support the Product Manager in crafting technical and design specifications for new features and improvements Requirements Please note: In this role, you will be supporting the EMEA/US business hours from 2 pm to 11 pm IST! Qualifications / Experience / Technical Skills B. Tech/B. E. or higher in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field 5+ years of relevant experience in the design, development, and implementation of AI-driven solutions Proven experience in AI engineering, with a strong focus on agent-based systems Strong knowledge of JavaScript, DOM manipulation, and browser developer tools for front-end automation Experience working with WebSockets for implementing real-time communication in support interfaces Ability to develop custom web scraping solutions to extract structured data from various sources Solid understanding of anti-scraping techniques and experience with HTML parsing libraries 2-3 years of hands-on coding experience in Python and/or JavaScript Experience with customer support platforms such as Zendesk, Intercom, Freshdesk, or ServiceNow Demonstrated success implementing conversational AI for customer-facing applications Strong understanding of intent classification and entity extraction techniques for support queries Experience with support ticket analytics and automated response systems Familiarity with omnichannel support integration (chat, email, voice, social media) Understanding of key customer support metrics (CSAT, NPS, First Contact Resolution) and strategies to optimize them through automation Soft Skills / Personal Characteristics Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact Strong critical thinking, analytical skills, with an entrepreneurial and proactive mindset Ability to effectively prioritize tasks and manage time, even under high-pressure situations Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge To stand out in the hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.
Posted 3 weeks ago
2.0 - 3.0 years
20 - 25 Lacs
Chennai
Work from Office
Responsibilities We are looking for an experienced AI Solutions Engineer to join our AI Solutions team, with a strong background in engineering and web development. In this role, you will be responsible for delivering a truly exceptional customer experience, as well as educating and supporting our customers on the AgentX Support product. This is a hands-on, highly technical role much broader than a typical click-and-configure position. You will be directly responsible for helping customers integrate Workato into their products, build flows, diagnose and report issues, and serve as the bridge between our customers and our product teams. Our work begins the moment a customer decides to use AgentX Support, and we stay with them every step of the way to ensure they get the most value from our product. In this role, y ou will also be responsible to: Design and implement AI-powered customer support automation solutions that reduce resolution times and improve customer satisfaction Develop intelligent ticket routing and classification systems to ensure customer issues reach the right agent faster Build conversational AI agents capable of handling common customer inquiries without human intervention Create analytics dashboards to measure and optimize the effectiveness of support automation solutions Continuously monitor and enhance system performance to ensure efficiency, reliability, and scalability Take ownership of customer communications and issues from initiation to resolution, delivering an outstanding customer experience Use strong communication skills to explain technically complex ideas to non-technical audiences Collaborate with the Support team to ensure an exceptional customer experience by making the product as easy to use, reliable, bug-free, and responsive as possible Troubleshoot and debug complex issues, understanding both our own codebase and the diverse technologies used by customers Create and deliver custom product demonstrations to support the Sales team and other internal stakeholders Enhance internal processes and promote teamwide knowledge sharing by contributing to the internal knowledge base Play a key role throughout the product development lifecycle, from ideation to implementation Support the Product Manager in crafting technical and design specifications for new features and improvements Requirements Please note: In this role, you will be supporting the EMEA/US business hours from 2 pm to 11 pm IST! Qualifications / Experience / Technical Skills B. Tech/B. E. or higher in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field 5+ years of relevant experience in the design, development, and implementation of AI-driven solutions Proven experience in AI engineering, with a strong focus on agent-based systems Strong knowledge of JavaScript, DOM manipulation, and browser developer tools for front-end automation Experience working with WebSockets for implementing real-time communication in support interfaces Ability to develop custom web scraping solutions to extract structured data from various sources Solid understanding of anti-scraping techniques and experience with HTML parsing libraries 2-3 years of hands-on coding experience in Python and/or JavaScript Experience with customer support platforms such as Zendesk, Intercom, Freshdesk, or ServiceNow Demonstrated success implementing conversational AI for customer-facing applications Strong understanding of intent classification and entity extraction techniques for support queries Experience with support ticket analytics and automated response systems Familiarity with omnichannel support integration (chat, email, voice, social media) Understanding of key customer support metrics (CSAT, NPS, First Contact Resolution) and strategies to optimize them through automation Soft Skills / Personal Characteristics Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact Strong critical thinking, analytical skills, with an entrepreneurial and proactive mindset Ability to effectively prioritize tasks and manage time, even under high-pressure situations Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge To stand out in the hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Tirunelveli, Chennai
Work from Office
Netcom Computers is looking for Web Developer to join our dynamic team and embark on a rewarding career journey. Website and software application designing, building, or maintaining. Using scripting or authoring languages, management tools, content creation tools, applications, and digital media. Conferring with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions. Directing or performing Website updates. Developing or validating test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types. Editing, writing, or designing Website content, and directing team members who produce content. Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups. Back up files from Web sites to local directories for recovery. Identifying problems uncovered by customer feedback and testing, and correcting or referring problems to appropriate personnel for correction. Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems. Determining user needs by analyzing technical requirements
Posted 3 weeks ago
14.0 - 19.0 years
1 - 4 Lacs
Ahmedabad
Work from Office
Job_Description":" Brief & Role We are looking for a dedicated Jr. BigCommerce Developer to join our eCommerce team. This role will involve working on BigCommerce theme development and front-end customizations. The ideal candidate will have experience in BigCommerce customization, a good understanding of JavaScript, and a willingness to grow their skills in modern web development technologies. About Bliss Bliss is a your reliable partner in the dynamic digital world. With over 14 years of experience, Bliss Web Solution offers specialized services, including Website Development, Ecommerce Development, and Digital Marketing. We adapt our solutions to meet the unique needs of diverse sectors, ensuring that our strategies not only meet but also exceed our client\u2019s expectations. Roles & Responsibilities Develop and customize BigCommerce themes using HTML, CSS, Saas, and Stencil Handlebars, ensuring high-quality and responsive design implementations. Customize BigCommerce theme widgets and integrate REST and GraphQL APIs for enhanced functionality and an improved user experience. Perform JavaScript and jQuery customizations and quick fixes to improve the interactivity and functionality of BigCommerce storefronts. Integrate email templates into BigCommerce stores using platforms like Mailchimp and Constant Contact to support marketing efforts. Enhance website speed and performance to ensure a smooth user experience on BigCommerce storefronts. Integrate and configure third-party apps to extend BigCommerce functionality and improve overall site efficiency. Provide quick fixes and debugging support for ongoing projects, ensuring websites remain functional and perform well. Use GitHub / Gitlab for code management and collaborative development. Requirements Strong knowledge of BigCommerce platform with hands-on experience in theme customization. Proficient in front-end technologies including HTML, CSS, Saas, JavaScript, and jQuery for creating and customizing themes. Familiarity with BigCommerce Stencil Handlebars and object customization for theme development. Experience working with BigCommerce APIs (Storefront, Catalog, Order, Customer, Cart) and Checkout SDK will be a plus Knowledge of GraphQL for querying and manipulating BigCommerce data efficiently. Strong debugging skills and the ability to identify quickly and resolve issues to maintain site performance. Knowledge of using version control tools such as GitHub and GitLab for code management and collaboration. Correct approach to development tasks, ensuring high standards of quality and consistency. Collaborative mindset with excellent communication skills, able to work effectively with cross-functional teams. Must be curios, energetic and creative to help build the Bliss culture Benefits Competitive compensation and benefits package, including Health insurance. Dynamic and supportive work environment. Opportunities for professional growth and development. Flexible work arrangements\u200b \u200b ","
Posted 3 weeks ago
5.0 - 10.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Position: Marketing Operations Leader Job Description: What You Will Be Doing We believe that data-enabled digital capabilities and customer experiences, data-driven decisions, and predictive commercial insights, are all essential to achieving customer value and business growth at scale. The Digital organization drives this at Arrow by creating scalable, innovative, value-creating digital strategies, capabilities, and operations for the Global Components business. The Marketing Operations Leader is responsible for leading our web and email operations team, ensuring the effective execution of marketing campaigns and digital experiences across key platforms. This strategic role will oversee the implementation of email campaigns using tools such as Eloqua, Salesforce, and Marketo, while also guiding web development using SiteCore and Adobe Experience. The ideal candidate will have deep technical expertise in marketing platforms, strong leadership capabilities, and the ability to translate marketing objectives into operational excellence. They will be accountable for team KPIs and specific email marketing performance metrics. If youre passionate about streamlining marketing operations, optimizing campaign execution, and leading a high-performing team to deliver exceptional digital experiences, this is the role for you! Key Responsibilities Strategic Leadership Develop and implement comprehensive strategies for web and email operations that align with broader marketing and business objectives Lead a team that automates and measures marketing engagement, tasks and workflows across digital channels Set clear objectives and KPIs for email marketing campaigns and web experiences, with accountability for results Provide mentorship and professional development to team members to build capabilities in marketing automation and web development Foster cross-functional collaboration with marketing, design, content, and IT teams Ensure operational efficiency and scale across marketing campaigns and digital properties Lead strategic planning for platform optimizations, upgrades, and integration projects Guide roadmap development for marketing technology architecture and implementation Technical Excellence Oversee the implementation of marketing automation solutions including account-based marketing, email automation, and personalization for the web Plan, execute, and measure omnichannel campaigns from batch email campaigns to automated nurture to advanced multi-step campaigns Lead team in setting up and managing campaigns in marketing automation platforms such as Eloqua, Salesforce, and Marketo Guide the development of email dashboards and reporting capabilities Oversee web page development and optimization using SiteCore and Adobe Experience Ensure processes are automated to make it easier to plan, coordinate, manage, and measure the results of marketing campaigns across channels Implement best practices for campaign setup, audience segmentation, and testing methodologies Drive technical documentation and implementation standards Establish governance processes and quality control for campaign execution What we are looking for 8+ years of experience in marketing operations, with at least 3 years in a leadership position Expertise in marketing automation platforms with experience in Eloqua, Marketo, or similar systems Strong understanding of web and mobile technologies, design standards, and the product lifecycle Proven experience with SiteCore, Adobe Experience Manager, or similar content management systems Demonstrated ability to communicate effectively and persuasively, both verbally and in writing Strong analytical skills with the ability to translate data into actionable insights Experience managing and developing a team of marketing operations specialists Experience with developing technical documentation Understanding of HTML, CSS, and JavaScript as they relate to email development and web experiences Preferred Qualifications: Relevant marketing platform certifications (Marketo, Eloqua, Salesforce) Experience with API integrations between marketing platforms and CRM systems Experience with Adobe Creative Suite Experience with marketing data management and customer data platforms Experience developing mission-critical web and server applications in agile environment Experience with A/B testing and optimization methodologies Knowledge of marketing attribution models and analytics What s In It for You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. Insurance Bonus Growth Opportunity And more! About Arrow Arrow Electronics, Inc. (NYSE: ARW), Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between whats possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/ . For more job opportunities, please visit https://careers.arrow.com/us/en . Location: IN-KA-Bangalore, India Time Type: Full time Job Category: Business Support
Posted 3 weeks ago
2.0 - 4.0 years
8 - 12 Lacs
Chennai
Work from Office
ABOUT THE ROLE: The Associate Business Analyst role is responsible for assisting in identifying, evaluating, and designing technology-based business solutions to solve complex business problems. Under the guidance of senior team members, the incumbent will collaborate with stakeholders and subject matter experts to understand business processes, workflows, data models, and other system artifacts. This role will support opportunities for process improvement and system enhancements and is responsible for contributing to the documentation of functional and technical specifications that define system requirements and articulate how systems will meet business goals. The incumbent will also participate in the process of applying system settings and options and assist the team with planning and executing testing to ensure new or modified systems meet business requirements. The incumbent is familiar with software development lifecycle methodologies and has a basic understanding of system testing and quality assurance principles. They will get acquainted with database management, SQL, web development technologies, and packaged software applications. They will provide general support for process modeling and requirements gathering and leverage their research capabilities to support the development and evaluation of third-party solutions or technologies that support business process improvements. The incumbent will also help draft system documentation, such as process diagrams, data dictionaries, user manuals, and training materials. They will assist in monitoring system metrics such as uptime, response times, and error rates to drive system optimization and performance improvements. Education A Bachelor s degree with strong domain knowledge, or in lieu of a degree, at least 2 years of experience in the field of business systems analysis or IT (work experience or a combination of education and work experience in the field of business systems analysis or IT) Knowledge & Experience Required: 2 years of experience in business systems analysis and design with a basic understanding of software development methodologies Basic knowledge of business and technical operations, workflows, and procedures Good analytical, problem-solving and decision-making skills Good communication skills with the ability to convey complex information to non-technical stakeholders and vice versa General knowledge of tools, techniques, and leading practices related to data analysis, coding, and automation Understanding of database structures and data management principles Preferred: Knowledge of Jira Technical Skills Software Development Lifecyle (SDLC) Methodology Business Requirement Gathering & Documentation Software Testing & Quality Assurance Methodologies & Tools User Acceptance Testing (UAT) Process Modeling Workflow Management Data Analysis #LI-NA1 WHAT THE ROLE WILL DO: Schedule and attend the sessions with stakeholders and subject matter experts to gather requirements and assist in developing journey maps and personas Research and gather helpful sources to support documentation of business processes, workflows, data models, and other artifacts to capture the current and future states of business systems Work with senior team members to document functional and technical specifications for new or modified systems, processes, and procedures Participate in collaboration between software developers, data analysts, and testers to assist in ensuring new systems or changes to existing systems meet the defined business requirements, are delivered timely, and within budget Organize requirements for system settings and options to meet business goals under the guidance of experienced team members Support team in conducting research on third-party solutions or technologies and gather insights related to their features, benefits, and drawbacks Assist in updating and maintaining system documentation and gather insights related to accuracy and completeness of process diagrams, data dictionaries, user manuals, and training materials Review and monitor system metrics, such as uptime, response times, and error rates, and report up to senior team members with a summary of metric data Research and stay current with the industry trends and emerging technologies to help identify potential opportunities to improve existing business systems and processes Support the team in preparation for training sessions for end-users, as needed
Posted 3 weeks ago
5.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Position: Marketing Operations Leader Job Description: What You Will Be Doing We believe that data-enabled digital capabilities and customer experiences, data-driven decisions, and predictive commercial insights, are all essential to achieving customer value and business growth at scale. The Digital organization drives this at Arrow by creating scalable, innovative, value-creating digital strategies, capabilities, and operations for the Global Components business. The Marketing Operations Leader is responsible for leading our web and email operations team, ensuring the effective execution of marketing campaigns and digital experiences across key platforms. This strategic role will oversee the implementation of email campaigns using tools such as Eloqua, Salesforce, and Marketo, while also guiding web development using SiteCore and Adobe Experience. The ideal candidate will have deep technical expertise in marketing platforms, strong leadership capabilities, and the ability to translate marketing objectives into operational excellence. They will be accountable for team KPIs and specific email marketing performance metrics. If youre passionate about streamlining marketing operations, optimizing campaign execution, and leading a high-performing team to deliver exceptional digital experiences, this is the role for you! Key Responsibilities Strategic Leadership Develop and implement comprehensive strategies for web and email operations that align with broader marketing and business objectives Lead a team that automates and measures marketing engagement, tasks and workflows across digital channels Set clear objectives and KPIs for email marketing campaigns and web experiences, with accountability for results Provide mentorship and professional development to team members to build capabilities in marketing automation and web development Foster cross-functional collaboration with marketing, design, content, and IT teams Ensure operational efficiency and scale across marketing campaigns and digital properties Lead strategic planning for platform optimizations, upgrades, and integration projects Guide roadmap development for marketing technology architecture and implementation Technical Excellence Oversee the implementation of marketing automation solutions including account-based marketing, email automation, and personalization for the web Plan, execute, and measure omnichannel campaigns from batch email campaigns to automated nurture to advanced multi-step campaigns Lead team in setting up and managing campaigns in marketing automation platforms such as Eloqua, Salesforce, and Marketo Guide the development of email dashboards and reporting capabilities Oversee web page development and optimization using SiteCore and Adobe Experience Ensure processes are automated to make it easier to plan, coordinate, manage, and measure the results of marketing campaigns across channels Implement best practices for campaign setup, audience segmentation, and testing methodologies Drive technical documentation and implementation standards Establish governance processes and quality control for campaign execution What we are looking for 8+ years of experience in marketing operations, with at least 3 years in a leadership position Expertise in marketing automation platforms with experience in Eloqua, Marketo, or similar systems Strong understanding of web and mobile technologies, design standards, and the product lifecycle Proven experience with SiteCore, Adobe Experience Manager, or similar content management systems Demonstrated ability to communicate effectively and persuasively, both verbally and in writing Strong analytical skills with the ability to translate data into actionable insights Experience managing and developing a team of marketing operations specialists Experience with developing technical documentation Understanding of HTML, CSS, and JavaScript as they relate to email development and web experiences Preferred Qualifications: Relevant marketing platform certifications (Marketo, Eloqua, Salesforce) Experience with API integrations between marketing platforms and CRM systems Experience with Adobe Creative Suite Experience with marketing data management and customer data platforms Experience developing mission-critical web and server applications in agile environment Experience with A/B testing and optimization methodologies Knowledge of marketing attribution models and analytics What s In It for You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. Insurance Bonus Growth Opportunity And more! Arrow Electronics, Inc. (NYSE: ARW), Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . . For more job opportunities, please visit https://careers.arrow.com/us/en . Location: IN-KA-Bangalore, India Time Type: Full time Job Category: Business Support
Posted 3 weeks ago
5.0 - 6.0 years
50 - 55 Lacs
Gurugram
Work from Office
Position at GroupM Nexus Overview of job The SEO Manager is responsible for helping client improve organic visibility wherever search results are presented (e.g. Google, Bing, YouTube, App Store). This role develops, implements, and manages SEO campaigns for our premium client roster. The job includes a great deal of client contact and cross-team collaboration between teams such as marketing, web development, web design, content production, mobile, social media, and other vendors. Reporting of the role This role reports to the Associate Director - SEO 3 best things about the job: Fostering entrepreneurial spirit - Accountable for growing businesses & delivering commitment Chance to service the best brands in each vertical Opportunities to work with the best people from the media industry Measures of success - In three months: Win confidence of SEO team Become the first point of escalation (internal & external) for all businesses In six months: Equipped team to cater to emerging offering such as web analytics as a service, tag management, mobile SEO, ASO, etc. to clients Helped in growing business by 20% Ensured SEO Workflow & Commercial compliance In 12 months: Renewed 100% of existing businesses Helped in growing business by 60% Responsibilities: Manage SEO businesses successfully Identify opportunities for business development Respond to and follow up on RFPs received proactively Do internal reviews & ensure the same at client site (Monthly, Quarterly, Half Yearly & Annually) Develop processes to streamline operations & avoid escalations What you will need: 5-6 years of relevant experience Strong management experience and skills with the ability to lead cross-functional teams and people not directly reporting to you Honest storyteller with skills to simplify technology/jargons Solid understanding of web analytics & digital media More about GroupM GroupM makes advertising work better for people. GroupM Nexus comprise world-leading addressable specialists who provide media activation services and proprietary solutions that limit risks and guarantee outcomes. Underpinned by our digital media philosophy - everything that can be addressable, should be, as long as it translates into value for our clients - GroupM Nexus offer addressable solutions across Search, Social, Programmatic, Ad Ops, and eCommerce. As the largest media investment company in the world, we are agency partners to 1 out of 2 Top 100 global brands, representing more than $50 billion in media spend globally. Discover more about GroupM at www.groupm.com Follow @GroupMWorldwide on Twitter Follow GroupM on LinkedIn - https: / / www.linkedin.com / company / groupm About India #LI-Promoted
Posted 3 weeks ago
1.0 - 4.0 years
3 - 7 Lacs
Pune
Work from Office
Consultant (Technical) Location: Pune, India Mode of Work: Hybrid Are you excited by challenges? Do you enjoy working in a fast-paced, international, and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Quorum Software is the worlds largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorums proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. Overview As a member of the Technology Services team (Centers of Excellence), the Consultant is a key technical role in our Professional Services organization and will help implement our Energy Components software for energy companies internationally. The Consultant will be responsible for delivering technical upgrades to customers as part of implementing and upgrading proprietary software solutions to best fit customer needs. They will develop an understanding and work towards mastery of the technical services related to Quorum products, including database and code upgrades, application installation, configuration, reporting, and integration. Responsibilities Deliver technical upgrades to customer-specific solutions including configuration, customization management, deployment, testing, and issue resolution Master basic technical skills required for successful technical services delivery, such as SQL, Jira deployments, and in-house Quorum tools Develop an understanding of Quorum s architecture systems and software development lifecycle processes, especially for Energy Components Take full ownership of work assigned, including work quality, successful completion, timely delivery, and documentation Work with fellow team members around the world to document and improve technical upgrade and deployment steps, processes, and tools Participate in the design, configuration/development, and testing phases of software upgrade projects Work with customer IT and business users regularly to gather business and technical specifications, install software updates, manage application security, train IT personnel, and resolve issues Demonstrate technical and product expertise in customer conversations while representing Quorum positively And other duties as assigned. Requirements Experience as a member of a team working with customers and software users to gather business and technical requirements, develop efficient solutions, and resolve issues Strong database skills (SQL) such as writing functions/procedures, converting and managing large sets of data, configuring application features, and troubleshooting issues Basic programming skills (C# and/or other computer programming languages) such as debugging Basic understanding of software development lifecycle Strong problem-solving skills, analytical skills, desire for continuous learning Strong written and verbal communication skills Fluent in English, both written and verbal Preferred Skills Bachelor s degree or equivalent experience in technology, engineering, business, or other analytical discipline 2+ years of experience working with software interfaces, development, deployments, installations, enhancements, or other technical services Experience with one or more of the following: Energy Components, Git, C# .NET development, object-oriented programming, web development Experience working with Agile methodology, Cloud-based solutions, and/or Cloud/SaaS project delivery model Experience working as a member of an international team Basic understanding of systems architecture Experience working as a business analyst and/or in the oil and gas industry Additional Details About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com . Diversity Statement : At Quorum, we are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us unique. We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department Top Down
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Key Responsibilities Assist with all SharePoint migration activities (planning, data analysis, data clean-up, execution, post-migration support) Collaborate with business and technical teams to translate requirements into technology solutions within SharePoint Online and other M365 applications Manage SharePoint environment, permissions, security, backup, and recovery Monitor performance, troubleshoot issues, and ensure compliance and Governance Integrate and manage Power Platform solutions Develop scripts and automate processes Provide guidance on complex problems and architectural planning related to SharePoint Online and M365 Contribute to improvements based on industry best practices for managing SharePoint Online and M365 Required Qualifications To Be Successful In This Role Core SharePoint skills such as site management, permission management, navigation and design, content management, search configuration, integration knowledge Proven experience in file share migration projects to SharePoint Online Strong understanding of file share and SharePoint Online Architecture and permissions Demonstrated experience with SharePoint Online, Power Platform (Power Automate, Power Pages), web development and scripting languages Experience/ exposure to M365 Copilot, Microsoft 365 Cloud Services, Azure/Entra ID Self-starter, with the ability to manage and drive projects with limited supervision and to manage multiple work streams The ability to seek solutions via online resources Strong aptitude to recognize opportunities for improvement and an appetite to take appropriate actions to deliver Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Hybrid) Years of Experience5-8 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Assist with all SharePoint migration activities (planning, data analysis, data clean-up, execution, post-migration support) Collaborate with business and technical teams to translate requirements into technology solutions within SharePoint Online and other M365 applications Manage SharePoint environment, permissions, security, backup, and recovery Monitor performance, troubleshoot issues, and ensure compliance and governance Integrate and manage Power Platform solutions Develop scripts and automate processes Provide guidance on complex problems and architectural planning related to SharePoint Online and M365 Contribute to improvements based on industry best practices for managing SharePoint Online and M365 Core SharePoint skills such as site management, permission management, navigation and design, content management, search configuration, integration knowledge Proven experience in file share migration projects to SharePoint Online Strong understanding of file share and SharePoint Online Architecture and permissions Demonstrated experience with SharePoint Online, Power Platform (Power Automate, Power Pages), web development and scripting languages Experience/ exposure to M365 Copilot, Microsoft 365 Cloud Services, Azure/Entra ID Self-starter, with the ability to manage and drive projects with limited supervision and to manage multiple work streams The ability to seek solutions via online resources Strong aptitude to recognize opportunities for improvement and an appetite to take appropriate actions to deliver Job TypeFull Time Work Profile:Hybrid (Work from Office/ Remote) Years of Experience7-10 Years LocationBangalore
Posted 3 weeks ago
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