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1.0 - 5.0 years
2 - 4 Lacs
Chennai
Work from Office
Hiring for International Non -Voice process 5 days Working Location : Chennai Only Experience candidates can apply Salary upto 4.5 lpa for Chennai Call Harish 7043053572 for more info. . . Required Candidate profile Immediate joiners preferred Experience in International Non Voice support is Mandatory Should be comfortable for rotational shift
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Immediate joiners required for Gurgaon and Noida Based BPO's for Customer Support: Manya: 6386120495 Shubhi: 7355263026 In case not able to connect WhatsApp your resume @ 9451173720 Direct Interview with Company HR's *No Placement Charges* Required Candidate profile 1:Any Grad/Ug 2:Fresher/Experienced (Must have relevant Documents) 3:24x7 Shifts//Cabs in odd hours 4:Immediate Joiners Preferred 5:Salary CTC 2-5 LPA (16-35K In-hand) 6:Excellent Communication Skills Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance Cabs
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Mumbai, Thane, Gurugram
Work from Office
Hiring for Multiple Roles in Banking & Customer Service Phone Banking Officer Customer Relationship Manager Escalations Manager Virtual Relationship Manager Personal Banker on Call Call Sanika: 9082104424 Visit: www.hyfly.in Required Candidate profile No Field Job – Work from Bank’s Own Contact Center Solve customer queries over phone. Knowledge of Banking processes, Credit Cards, Insurance, Mutual Funds is a plus. Locations: Andheri | Thane|Noida Perks and benefits Bank Payroll Performance Bonus No Field Work
Posted 2 weeks ago
0.0 - 3.0 years
3 - 5 Lacs
Noida
Work from Office
2 yr – U2 – min 18 months International BPO customer service experience or Semi-Tech experience Handling Internet / telecom/ Basic Troubleshooting Cocerns Basic networking, LAN, WAN Required Candidate profile Should have excellent English language Should have good computers knowledge/latest operating sys Candidates should be willing to work-US shift Walk-In - Plot No 131-133,Tech Mahindra,NSEZ,Sec 81,Noida
Posted 2 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
Vadodara
Work from Office
Handle inbound calls handling customer quire in chat process or voice process Strong English Communication
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Hyderabad, Pune
Work from Office
Must have min 6 months experience in International Chat Process from any BPO Industry. Salary :Upto 6 months - 3.6 TCTC max U1 upto 18 months - upto 4.2 TCTC max U2 18 months & above - 4.8 TCTC max Salary will be provided based on last drawn salary Required Candidate profile Must have excellent communication skills. Shift -Rotational Shift (Night shift between 06:00 PM -09:30 AM ; Any 9 hours Shift) 5 days working & 2 Rotational offs
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Mumbai, Bengaluru
Work from Office
Role : Customer Service Representative Exp: Freshers - Graduation is mandatory or UG with min 6m exp in BPO process Location : Bangalore,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office ( work from office mandatory ) therefore Bangalore/ Mumbai based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred Freshers acceptable Interested Candidate can send there 'RESUME' in this below mention mail pooja_halder@trigent.com Or can also contact us on 8861919338
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Shadiya @ 78988 22545 , Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Gandhinagar, Ahmedabad, Vadodara
Work from Office
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- CTC: 30,000 to 40,000 (based on experience and last drawn salary) Job Responsibilities: Respond to customer inquiries via chat and email Weekly Off: Two rotational days Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 2 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Gurugram, Delhi / NCR
Work from Office
Min 1 years international telecom/web/live chat experience required Salary upto 5 to 6 Lpa 5 Days working || 2 off Rotational shift Both side cabs For more details Call HR sanjana @9999129207 Need immediate joiner Required Candidate profile NOTE :- Candidates Must be from international sales chat background
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Job Title: Account Specialist Department: EPayment Gateway/Operations #BeMore Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What's your mission? As an Account Specialist, you will work with our e-Payment Account to provide a #happier customer experience through a variety of channels, including phone, chat, and email. This is a great opportunity to join a dynamic and collaborative team that will provide quality support to address customer enquiries relating to their e-Payment account. To be successful in the role, you should have a keen interest in the e-Payment/Finance related field, love working in a customer-focused environment and enjoy investigative and problem resolution duties. Youll help us deliver excellent service to our partner brands by performing these tasks: Provide exceptional service to E-payment users via phone, chat, and email. Build strong relationships with team members and e-Payment users. Investigate user issues, discover bugs, and resolve them as soon as feasible. Advocate for users and share best practices with the team to continuously enhance our processes. Update the internal knowledge base when you learn something new. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO 18295-1 Quality Management System of TDCX. Who are we looking for? Candidates must have a high level of English proficiency, corresponding to the minimum CEFR C1 level. At least 2 years of experience in the BPO or contact center environment. Preferably with experience in the Financial, Banking, or Fintech industry. Bachelors degree in any field. Prior experience in customer-facing roles (e.g., B2B, B2C, or contact centers) and handling multi-channel support (email, phone, chat). Strong problem-solving abilities with the capacity to handle complex and demanding cases. Willingness to transition between teams to support business needs effectively. Must be open to working rotational shifts, including weekends Contact for more details: 73861 78022 (Only whatsapp) shaik.shahanaaz@tdcx.com
Posted 2 weeks ago
0.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 17th July 2025 (Saturday) Walk-In Date: 17-July-2025 (Thursday) Walk-in Timings: 11 AM - 1 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Gurugram
Work from Office
Profile: Chat process Work Mode: Work From Office Salary: 31K CTC Both Side Cab available Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: Minimum 6 months of international process experience Interview Rounds: 1. HR Round 2. Ops Round 3. Versant Interested Candidates can WhatsApp their resume 9988265439 TO APPLY : KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY
Posted 2 weeks ago
2.0 - 6.0 years
4 - 6 Lacs
Ahmedabad
Work from Office
Skills : Chat, Web Chat, Web call, Analytical Skills, accounting knowledge, Mail, Only Ahmedabad based candidates may Apply. Job Description To solve the queries of the customer via Mail, Chat & Web Call. No Sales process is required To provide the best resolution to the customers. To work with the software technical team(if required) to resolve the customer problem Proficient in English both verbal & written - Communication with Foreign clients is part of the job Maintain a better relationship with the customers. Strong Analytical Skills Knowledge of Accounting is a big value add for the candidate. You might have to work afternoon shifts.
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 20K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 8168053671 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher For Chandigarh English Must Rotational Shift 24*7 WhatsApp 8168053671 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Vadodara
Work from Office
Handle customer interactions via calls, emails, or chat (as per business requirement) Resolve queries efficiently and professionally Ensure customer satisfaction and maintain service quality Required Candidate profile Good Communication required . Freshers / Experienced both can apply. Graduates/12th pass both can apply. Comfortable with "Work Form Office". Hindi, English language required
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Job description Roles and responsibilities- Resolve International customer queries Over Chat. Minimum 12 months of International dual chat exp Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Requirements and skills Proven customer support experience or experience as a Client Service Representative. 35+ WPM Typing speed with 90+ Accuracy. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Salary Up to 3.85 to 4.33 LPA ( Salary is totally depend over Experience ) Both side cab Plus LOYALTY BONUS 20k Loyalty Bonus Incentives For Any Further Query & for Active Response call me or share me your updated CV over WhatsApp :- 8383846755/ 8076638362 EMAIL : Anuradha.Gupta@Techmahindra.com
Posted 2 weeks ago
0.0 years
1 - 3 Lacs
Nagpur
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 19th July 2025 (Saturday) Walk-In Date: 19-JULY-2025 (Saturday) Walk-in Timings: 10:00 AM -4:00 PM Walk-in venue: Vidarbha Hindi Sahitya Sammelan, Hall Name Madhuram, 2nd Floor, Rani Jhansi Square Sitabuldi, Nagpur, Maharashtra - 440012 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English+Hindi Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English+Hindi language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Dear Candidate , Greetings from Intouch CX !! We are seeking a skilled and customer-focused Chat Agent to provide real-time assistance to customers via live chat . We'd love to get to know you better and invite you to an in-person interview at our Electronic City, Phase 1, Bangalore office to explore the opportunity of becoming a Consultant/Sr. Consultant - Customer Support. Overview of Position We are seeking a skilled and customer-focused Chat Agent to provide real-time assistance to customers via live chat. The ideal candidate will deliver exceptional service, resolve queries efficiently, and represent the brand in a friendly and professional manner. The role of Customer Support Associate (CSA), will be responsible for: Respond promptly and professionally to customer inquiries via live chat while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Provide accurate, valid, and complete information using the right tools and resources. Maintain detailed and clear records of customer interactions. Meet or exceed key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction. Position Details: Role: Consultant/Sr. Consultant - Customer Support Location : Electronic City, Phase 1, Bangalore Shift Timings: Night Rotational Shifts Perks: 2-way Cabs and Food Fresher Salary : 16k + 4k performance based Incentives Exp. Salary : Upto 23k+ 4k performance based Incentives What to Expect: Grammar and Essay Assessment: A brief written test to gauge your language skills. HR Round: A one-on-one discussion with our HR team to assess your fit with our company culture Operational Round: A discussion with our management team to provide insights into the role and company. Please note: This position involves rotational shifts. Interview Details: Time: 9:00 AM - 3:00 PM Walkin only between Monday to Friday Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1 Bangalore, India - 560 100 (Landmark: Adjacent to Kauvery Hospital) Please bring: Your updated resume Aadhaar Card or PAN Card For a swift response, please share your CV to 7406234123 . Direct walk-ins are welcome, but please mention " HR Henry " on your resume, Upon arrival, kindly reach out to HR Henry or further guidance Educational/Work Experience and Requirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus 1+ years of experience in Customer Service Chat or related field
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Noida
Work from Office
Job Description: Chat Support Executive Role About Company : We are delivering best e-Commerce business solutions we covering Financial Accounting, Order Management, Inventory Management, Fulfillment, & more. #Position : Chat Support Executive Role #Eligibility : 1-4 yrs of Experience #Degree require : Any Bachelors Degree #Location : Noida Sector 59 #Interview Mode : F2F #Shift timing : US Shift (9 pm to 6 am), AUS Shift (6 am to 3 pm) & UK Shift (12pm to 9 pm), Rotational in between them #Skills Require : Fluent English, International Process, Energetic, Non –Voice/US/UK/Email, Excellent Communication Skills, Saas / E-Commerce Industry Exp (Preferred), International Client Handling, Technical Understanding/ CRM Softwares Knowledge. Key Responsibility areas: Must process Bachelor Degree Ready to work in Rotational Shifts & Night Shift Previously worked in Night Shift. Excellent Communications Skills (Fluent English Only) Ability to handle International Clients or website visitors inbound calls, live chats, tickets, email received. Follow Webbee’s standard communications procedures and guidelines. Handle Customers complaints, provide appropriate supports and alternatives within the time limits; follow ups to ensure resolutions and escalate the queries to CSM for further follow-ups. Benefits: 5 days working Medical Insurance Near to Noida Sec 59 Metro Station Free Meals facilities
Posted 2 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
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