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0.0 - 5.0 years

2 - 4 Lacs

Nagpur, Ahmedabad, Vadodara

Work from Office

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

2 - 4 Lacs

Ahmedabad, Bengaluru, Vadodara

Work from Office

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

2 - 4 Lacs

Ahmedabad, Vadodara, Mumbai (All Areas)

Work from Office

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

2 - 4 Lacs

Visakhapatnam, Ahmedabad, Surat

Work from Office

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

2 - 4 Lacs

Visakhapatnam, Ahmedabad, Vadodara

Work from Office

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Rotational Shifts 5 Days working Salary 25K to 35K CTC Location: Ahmedabad Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

2 - 4 Lacs

Kolkata, Ahmedabad, Vadodara

Work from Office

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Rotational Shifts 5 Days working Salary 25K to 35K CTC Location: Ahmedabad Regards Prashant 9016149123 Call me to get a quick response

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

Responsibilities Respond promptly to customer inquiries through live chat. Identify and resolve customer issues efficiently and professionally. Provide accurate information about products and services. Document customer interactions and maintain customer records. Escalate unresolved issues to appropriate teams when necessary. Maintain a positive and professional demeanor with customers. Manage multiple chat conversations simultaneously. Follow up with customers to ensure their issues are resolved. Qualifications High school diploma or equivalent; college degree preferred. Previous customer service experience is a plus. Strong written communication skills. Ability to type quickly and accurately. Proficient in using computers and chat software. Ability to multi-task and manage time effectively. Strong problem-solving skills. Skills Live Chat Support Customer Service Communication Problem-Solving Time Management Typing Skills CRM Software Conflict Resolution JOB DESCRIBTION : Hiring International Chat Process 5 Days Working Rotational Shift / Rotational Off one Side chargeble transport facility in ODD hours Exp- 6 Months is chat support / International bpo can apply Graduate / UG both can apply Immediate joining Call / Whatsapp Manish @ 9650930213 Walking Interview - Monday to Saturday Address- Ienergizer Plot 512-Udyog Vihar Phase-3, Sec-19, Gurugram,

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1.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane

Work from Office

Job Title: Customer Service Executive (Inbound Calls)/ Chat Process Department: Customer Service Reporting To: Team Lead 1. Job Purpose: The Customer Service Executive (Inbound) is responsible for handling incoming customer queries, complaints, and support requests. The role focuses on delivering excellent service, resolving concerns effectively, and ensuring customer satisfaction. 2. Key Responsibilities (KRAs): Handle inbound customer calls, address inquiries, and provide solutions. Maintain a high level of professionalism and empathy while resolving customer complaints. Ensure first-call resolution (FCR) to minimize repeat inquiries. Log all customer interactions into the CRM system for accurate record-keeping. Escalate unresolved issues to the appropriate departments. Provide customers with accurate product and service information. 3. Key Performance Indicators (KPIs): First Call Resolution (FCR) rate. Customer satisfaction score (CSAT). Average handling time (AHT). Number of queries resolved within TAT. 4. Required Qualifications & Experience: Bachelor's degree or equivalent. 1-3 years of experience in inbound customer service. Experience in FMCG, dairy, or e-commerce is a plus. 5. Skills & Competencies: Strong communication and listening skills. Problem-solving and conflict resolution skills. Ability to work under pressure and handle high call volumes. 6. Reporting Structure: Reports to: Customer Service Team Lead. Works with: Customer Support Team & Operations Team.

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0.0 - 1.0 years

1 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Job description Process:- SBI LIFE INSURANCE (Telesales) Sal - 15k to 30k Good Communication Freshers/Experienced both can apply. Min qualification- Graduate Freshers or any Telesales experience with Excellent Comms skills Shift: 9:30AM to 6:30PM Required Candidate profile Min qualification-HSC How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 8177871758

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0.0 - 5.0 years

2 - 4 Lacs

Bhopal, Gandhinagar, Gwalior

Hybrid

JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow

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0.0 years

2 Lacs

Bengaluru

Work from Office

Hi, Hiring FRESHERS ONLY for a Non-Voice Customer Support. Salary: 23000 CTC Australian Shifts 5 days' work & 2 split week offs Call us n get jobs Princy 8147958202 Jo 8971458202 Ruksar 8951958202 Owaiz 9108180134 Asma 9742626669 Perks and benefits PF, Health Insurance, Gratuity & Cabs

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Avarage comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Salary : 14k to 20k +incentive Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Required Candidate profile Minimum HSC required. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshay :- 9822146578 Perks and benefits High Incentives and growth opportunities

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0.0 - 4.0 years

2 - 4 Lacs

Gurugram, Bengaluru, Mumbai (All Areas)

Work from Office

International Chat Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat Process) Process:- Chat Process (Chat Process) Note:- Work From Office. Salary :- 2 Lack CTC to 4.25 Lack CTC Experience:- 0 to 4 Year experience Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data. Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service . Note:- 5 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Addressing customer inquiries, resolving complaints, processing orders, and providing information about products and services. They may also handle returns, refunds, and exchanges, as well as maintain customer records and ensure customer satisfaction

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1.0 - 2.0 years

2 - 3 Lacs

Chennai, Bengaluru

Work from Office

Preferred candidate profile Good communication skills; Flexible for Shifts; Need to train on client specifics (if any) • Proven ability to communicate through oral and written forms in English. • Strong problem solving skills. • Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. • Computer literacy (knowledge of PC architecture. Win 3. 1, Windows Operating Systems and internet applications). • Detail oriented with organizational skills and ability to multi-task. • Strong command of the English language with strong conversational skills. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products in English. • Ability to remain calm under stressful situations Education & Skills: Bachelors degree of 4 or 5 year course or equivalent experience

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1.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International chat process 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 6.0 years

4 - 5 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Designation-Assistant Manager Payroll-Bank CTC-7.50LAKH Age limit-30 LOC-Thane Exceptional Written & Verbal Communication skills Graduate with min 1-2 YRS exp in escalations Voice support only apply CALL 8080126356 Ekta www.hyfly.in Required Candidate profile Handling 1st level escalations of bank NRI customers High quality of responses to achieve high Net Promoter Score-NPS Coordinating with various departments for resolution of customer

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Greetings From Scorelabs Inc ! We are Hiring Candidates for Email & Chat Process Receive and handle flight-related inquiries via chats, and emails Assist with additional in-flight services and amenities. Call Hr Suvarna - 9502739374 Required Candidate profile Previous experience in BPO (Email/Chat) for at least 6 months Attention to detail, quick learner skills, and a high sense of responsibility Strong English level (both written and spoken)

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0.0 - 5.0 years

1 - 4 Lacs

Hyderabad

Remote

work from home jobs work from home for international sales chat process We recommend that we look for candidates from who are residents of HYDERABAD ONLY. Opportunity : Work From Home International Client Sales Chat Support Permanent Role Required Head Count : 180 June (60 FTEs in each batch) Batch Dates : 10 June, 17 June, 26 June a) Educational Qualification (Graduate/Undergraduate) : Both b) Freshers or Experience (Ratios if any) : Mix of both, Minimum of 6 Months Experience in Customer Service Role. c) Hours of Operation : US Region - 24*7/ Rotational WO (EMEA) - ( 9 AM -1 AM) Working Window / Rotational WO d) Languages Required : English e) Language Proficiency Levels : B2+ f) Assessments & Threshold : Assessment- Harver B2 & Above (50% or above) AMCAT Typing Speed- 30 WPM/ 90% Accuracy 5. Month CTC : 36342 (34611+1731 (Performance Linked Incentive)) , i.e ~ 4.36 LPA (All Inclusive) Asset : Client shall issue the System (Desktop) to the employees post onboarding} Since any technical issue may require a technician to go to the employees house for repair. 7. Recommended internet speed Minimum 100mbps connection Power backup requirements Mandatory Any additional technical prerequisites Clean Desk guidelines in general

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0.0 - 5.0 years

2 - 6 Lacs

Noida, Ghaziabad, Faridabad

Work from Office

Associate/Sr Associate (Freshers/Experienced) Voice/Chat Gurgaon, WFO Sal - 20k - 40k Inhand (Depending on Eligibility)+ MIV, + Incentives + PF Both side cabs Walkin Interviews only share your CV KAJAL - 8860800235 Required Candidate profile Good Communication Skills Graduate/Undergraduates Fresher 1 Year exp in International Customer Service Should be an Immediate joiner Should be in Delhi NCR For Walkin Interviews(no virtual interviews)

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International chat process 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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